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8,892 Comentarios de clientes |
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Correcting the White Ends...Color seleccionado: Beige cálido I am a first time highlighter and I am using this to cover the white ends of my hair. I followed the instructions to the letter and I don't see any difference on the ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I expected which should have been Violet Purple, but it's pretty.Color seleccionado: Morado First let me begin by saying I was expecting my whole hair to have violet undertones, but that never happen. Instead, My whole hair has red undertones which is an ash color. I was looking forward to having purple in my hair. It did cover all my Gray hair's which is a plus, but again my hair turned ash color. I was reading reviews & complaints on google and came across a review on writingbetweenpauses.com blog site and a customer stated: "Intense Pearl was supposed to have mostly violet undertones. However, once I used it, it pretty much just looks like dark brown with red undertones which mind you my hair was dark brown to begin with." and she also stated: "Why portray it as a cool toned, violet option if they literally can't do it, as she admitted they couldn't? That's when she told me that they actually cannot increase the violet undertone because they cannot add blue dye to their formulations because they don't have it. What is the point of advertising a violet undertone (a mix of red and blue, in case I hadn't been told that 400 times) if you don't use blue dye!? That's when I got frustrated." I agree that you shouldn't advertise a color you don't have just to gain customer's. Honesty is the best policy, especially since you don't have blue dye. I will continue to purchase from eSalon because the color they sent me did turn out to be a pretty reddish brown ash color. Once they get blue dye and notify me that they now have blue dye to mix, and send me a free complementary of Intense Pearl Violet Purple, but I DON'T want my hair to be black, that is when I will give them 5 stars. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLabrena - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Almost what I was looking for ...Color seleccionado: Neutralizador de rojos Not sure this did quite as much for me as I hoped, although it has left my hair very slightly cooler in shade I had seen other reviews suggesting it might also blend the odd grey a little ... that hasn’t been the case for me, but the product didn’t promise that so I’m not disappointed ... still a great product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlex - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
OkayColor seleccionado: Dorado Not really doing anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Subtle but niceColor seleccionado: Cobrizo I didn’t see much difference after using the subtle Copper Tint Rinse, so I’ve ordered a tube of Red with my next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorna - We're truly sorry that our Tint Rinse (Copper) did not provide results that you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NEVER GOT ITColor seleccionado: Neutralizador de rojos Never got it after 2 months. What i got was the kit. If thats all im getting this is a rip off because i paid 170 dollars for shampoos and things. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryrenis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TintColor seleccionado: Cobrizo Too brassy. Looks orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Only a little changeColor seleccionado: Neutralizador de rojos intensos I have used this product three times in a row now and I'm very disappointed. There is only the smallest change in the red tones. I left the product in around 10 minutes each time which is longer than recommended to try and really get the pigment in. Perhaps I should have gone for red neutraliser but I would definitely say my hair is medium brown as I lightened it. I don't think I would buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorColor seleccionado: Cobrizo I was and still am very disappointed made me look orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We're truly sorry that our Tint Rinse (Copper) did not provide copper tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Adds color, feels weirdColor seleccionado: Caoba cobrizo I'm not exactly happy with this product. It makes my hair color change just a bit. I've used it 3 times and afterwards my hair feels strange, maybe a little stiff or coated. I'm not sure I will order this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEma - We're truly sorry that our Tint Rinse did not change your color in the way that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned my light brown hair green/blueColor seleccionado: Neutralizador de rojos intensos I dyed my hair light brown 3 weeks ago. I noticed it started looking coppery so I decided to give this rinse a try. It is watery as in a liquid consistency which gets all over your shower. I followed the directions exactly and after towel drying my hair I noticed that the copper was exactly as is and streaks of my hair are blue/green. My hair was dyed one solid color now I have random pieces that are an unattractive blue/green. I washed my hair twice now and the blue/green remains as is. I am incredibly annoyed that I now have a bigger hair problem to deal with besides the coppery color I started with. I’d much rather have copper hair than stripes of blue and green! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Faulty tubeColor seleccionado: Rojo I’m sorry to say when I went to use my tint rinse and squeezed the tube the content squirted out the opposite end all over the wall in my bathroom. What a mess! I would like to send you the pictures so I’ll try uploading. Any suggestions on how Get the color off the tile grout? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie- We're truly sorry that our Tint Rinse arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No noticeable differenceColor seleccionado: Caoba cobrizo I followed the instructions on the bottle and attempted a few different applications; however, I noticed absolutely no discernible effect from this product. I e-mailed their support address; and their eventual response was just to tell me to call their support line... Extremely disappointed with this product and the customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrian- We're truly sorry that our Tint Rinse did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just okayColor seleccionado: Neutralizador de rubios It did extend my color but I felt it was drying and really had to condition after 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelley- We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Red Tint RinseColor seleccionado: Rojo It’s really good that this rinse isn’t permanent because it turned my highlights pink. If I was still in high school that might have been ok... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We're truly sorry that our Tint Rinse did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not specialColor seleccionado: Beige cálido Ordinary rinse is the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudette - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth itColor seleccionado: Neutralizador de rojos I bought this product to avoid getting red tints on my hair after dying them black, but it doesn't seem like it's doing the job. I could see red tints coming through my hair even when I use it as directed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Only darkenedColor seleccionado: Neutralizador de rojos intensos This toner smells nice and it shipped quickly. However, it did not remove the brassy tones from my hair. My hair just looked a darker brassy brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We're truly sorry that our Tint Rinse did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
is okColor seleccionado: Dorado I like it is not my choice to do 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We're truly sorry that our Tint Rinse (Golden) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nothing to write home aboutColor seleccionado: Dorado I dont notice a difference in color when I use this. However I do notice my hair is shinier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadeline - We're truly sorry that our Tint RInse did not provide the difference in your color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just a wasteful extra step in hair routine.Color seleccionado: Neutralizador de rojos intensos I bought this with anticipation it would dull the brassy red color, I didn’t have expectations that it would completely diminish the red. But it didn’t do anything not even to my highlights. I was even accepting if it darkened my hair and changed the color. Highly disappointed 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlisha - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide neutralizing effect that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t workColor seleccionado: Castaño claro Two of my family members tried it. Don’t waste your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Castaño claro My hair looked the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie- We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not excellentColor seleccionado: Neutralizador de rojos It may be the texture of my hair but this almost makes it feel as if I haven’t rinsed my hair even though I have rinsed out completely. Other than that the product does neutralize red and brassy tones. It is runny so I took off a star for that. A thicker consistency would be nice. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
OrangeColor seleccionado: Cobrizo I tried this product once, and thankfully did not keep it in my hair for the full suggested 3 -5 minutes. My hair turned a very distinct orange color. Somehow, I got two orders of this product and wish to return the second one. I cannot find the information I need to return the unused product, because there is no way in hell I will use the rest of the one tube I opened, let alone open the second one. Unless you want orange hair - - don't use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ganz okColor seleccionado: Neutralizador de rubios Könnte etwas mehr den Farbton neutralisieren, stelle kaum einen Unterschied fest! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina P. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Great conceptColor seleccionado: Dorado caoba Wrong color for me 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyle- We’re truly sorry that our Tint Rinse (Golden Mahogany) was not a good color match. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn’t workColor seleccionado: Morado This is the 2nd time I tried a tint rinse—it does not permeate my hair, or tint it at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We're truly sorry that our Tint Rinse (Purple) did not provide pigment that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t remove / tone the brassy from my blondeColor seleccionado: Neutralizador de rubios I really wanted this to work but was pretty disappointed. It didn’t seem to remove or tone the brassy from my hair at all. I’m naturally a light ash blonde so I didn’t think it’d take much. It did however make my hair feel nice! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not remove the brassiness from your color as you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Tint rinseColor seleccionado: Neutralizador de rubios This doesn’t seem to work on my hair for some reason. Love the smell and still use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- We’re truly sorry that our Tint Rinse (Blonde neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't workColor seleccionado: Neutralizador de rojos intensos This unfortunately did not work for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not deposit any colorColor seleccionado: Dorado I did not like the golden rinse at all. It did not mask any of the gray (I don't have too much just a little around my temples). The consistency was kind of like regular shampoo and it did provide a bit of shine afterwards. Not worth the cost for what I wanted it to do. I have used the red tint previously and it does a great job. Maybe I just need a different color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaGauya- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
To eSalonColor seleccionado: Neutralizador de rojos intensos Your customers have a right to know all of your customers' experiences and opinions. I, unfortunately, had a bad experience. A few moments ago, I posted my rating and review under my color set purchase. I took a screen shot of my submitted review, so please, don't fail to publish my review because it may be viewed as negative. I wrote that review because people deserve to know exactly what they are getting into and not be blindsided. Also, I hope you take my review as an opportinity to better serve those that are relying on your company for excellent product as well as service. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAri- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not goodColor seleccionado: Dorado This didn’t work for me, I assumed my dark color had a large roll in it so I gave it to my sister who has naturally light hair. No change at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDannielle- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Produkt überzeugt mich leider nichtColor seleccionado: Neutralizador de rubios Habe die Tint Rinse, wie empfohlen angewendet. Meine Strähnchen, wurden durch den etwas dunkler gewählten Farbton überdeckt. Ich habe erwartet, dass durch die Pflege, die Strähnchen wieder leicht hervortreten. Möglicherweise hatte ich eine falsche Vorstellung von dem Produkt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsten Z. - Es tut uns leid zu hören, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
I may have chose the incorrect colorColor seleccionado: Neutralizador de rojos I’m changing to the golden brown rinse 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoellen - We’re sorry our Tint Rinse (Red Neutralizer) wasn't quite right! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
not happyColor seleccionado: Morado the color was nothing like i wanted, not happy and then get sent the same product . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaisy R. - Thank you for your feedback! We're sorry that our Tint Rinse did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. Please keep an eye on your inbox for more details! |
Zero Rating Extremely Disappointing!Color seleccionado: Castaño claro If I knew how to give the Tint Rinse Product a Zero Rating, I definitely would. I tried the Tint Rinse for the first time today. This was the 2nd time I shampooed my hair, 12 days after coloring my roots. I shampooed with sulfate free shampoo first. Then when my hair was again fully saturated, I massaged in the Tint Rinse from my roots to my ends using flat hands until the Tint Rinse was foamy. Then I set my Cool Tools timer for 3 minutes (as the Tint Rinse bottle states leave in for 2-3 minutes.) Then after 3 minutes, I began to rinse it out. I rinsed thoroughly and next applied my conditioner. I noticed absolutely nothing. No difference in my hair color, texture, feel, look or shine. No difference in anything! Extremely disappointed and more money wasted!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen E. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Neutral - not bad not greatColor seleccionado: Castaño claro I have used this at least 6 times and haven’t seen a difference in color or shine of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren B. - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t do anythingColor seleccionado: Castaño oscuro I don’t think this product extended my color. Waste of money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMy G - We're truly sorry that our hair care products did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs! |
I did not notice a differenceColor seleccionado: Neutralizador de rojos This is neither here nor there for me. Waste of time. I'd skip it unless you have lighter hair. Mine is darkest brown, and I noticed no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla - We’re very sorry to hear that you were so disappointed with Tint Rinse (Red Neutralizer) -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Just OkColor seleccionado: Neutralizador de rojos intensos While I have felt that most of eSalon's products are salon-grade quality, this one missed the mark for me. The toning mask they sell is slightly more potent and will deliver a better toning result. This rinse falls short and didn’t supply the neutralizing or conditioning qualities I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No changeColor seleccionado: Morado I don’t see a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSyrina- We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't do anythingColor seleccionado: Neutralizador de rojos intensos Nothing noticeable when I use this... Hair color fades and turns brassy, regardless. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Cobrizo I like it enough that I always use it but didn't give it a full 5 Stewart's because it doesn't last long enough even though I only wash my hair once a week and isn't as obvious as I'd like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrystin- We're truly sorry that our Tint Rinse (Copper) did not provide vibrant tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
...Color seleccionado: Dorado J'adore le parfum de ce produit mais lorsque je l'utilise, mes cheveux sont très secs une fois le sèche-cheveux passé 😕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCécile - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
Dont waste your moneyColor seleccionado: Neutralizador de rojos This product is a mess and does nothing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re very sorry to hear that you were so disappointed with the Tint Rinse (Red Neutralizer) -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
AwfulColor seleccionado: Cobrizo Didn't like this at all made no difference really 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynne A. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
cancelColor seleccionado: Cobrizo Please cancel all future orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa R. - We can see that you already had a chance to discuss the matter with one of our Color Experts. Thank you for your patience. |
Great for the colorColor seleccionado: Cobrizo But my hair is dry after 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarine C. - We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Does nothingColor seleccionado: Neutralizador de rojos intensos Left the product in for 10 minutes and my hair looks the exact same! So gutted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHarriet A. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Very disappointed!Color seleccionado: Cobrizo The tint rinse turned my hair dark orange! Too coppery! I almost had a cow! The strawberry blond and the highlights were perfect before I used this! Very disappointed! Can I fix it with the blonde tinted rinse, as I still have some left? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth K. - We appreciate your feedback here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not provide the outcome that you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
I'm not sure what it is doingColor seleccionado: Cobrizo I like how it lathers up, but I'm not sure if it is refreshing my color. It seems light for my dark brown hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara G. Thank you for your feedback. We’re so sorry to hear that our Tint Rinse (Copper) did not meet up to your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Left my hair feeling sticky and stiffColor seleccionado: Beige cálido I did not notice a color boost after use, and the product left a residue in my hair. I won’t use it in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri- We apologize for the delay in our reply to your review. We're truly sorry that our Tint Rinse (Warm Beige) did not provide the color boost that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too warm.Color seleccionado: Castaño claro Didn't match my color, was even warmer than the original color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKellyn- We apologize for the delay in our reply to your review. We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint RinseColor seleccionado: Dorado I thought my hair would be shiny after I used the product, but I didn’t notice the difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelia- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DOES NOT WORKColor seleccionado: Neutralizador de rojos intensos disappointing. dont waste your money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmella- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It made my scalp break out, so.....Color seleccionado: Cobrizo That's my review. My scalp broke out and I couldn't use it more than once. I've used other red/copper color extenders/enhancers and haven't had anything like this happen, and I know everyone is different so you may not have the same experience. But as someone with not sensitive skin who colors their hair red/copper every 4-6 weeks when not in quarantine, it caused a reaction. I'll be looking for headbands until the lockdown is over. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRichelle- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Does NothingColor seleccionado: Rojo I used this product in the hope that it would give me another week out of my hair color, but it did absolutely nothing. I saw no tint, no color, no shade. I won’t be purchasing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen M. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you were disappointed by the results of your color application. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t make a differenceColor seleccionado: Neutralizador de rojos I love the hair coloring products, that I purchase monthly. But the tint rinse was a waste of money. It did nothing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllyson S. - Thank you for your feedback! We're sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details! |
Just not what I expectedColor seleccionado: Castaño claro Not what I was expecting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Lou C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. Please keep an eye on your inbox for more details! |
Did NothingColor seleccionado: Cobrizo I was hoping for a brilliant, noticeable copper but this did nothing to change the color, tone, sheen, or condition of my hair. I gave it a couple of tries with no results and then gave up on it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint rinse?Color seleccionado: Beige cálido I have used Tint Rinse numerous times and have really not been able to notice a difference. Maybe it's me, maybe it's my hair, I'm not sure. But I just can't see a change in my hair color in any way after I've used the tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon M. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details! |
No needColor seleccionado: Cobrizo No need for me to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMindy S. - Thank you for your feedback. We hope that you will have a chance to use our Tint Rinse (Copper) in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
NothingColor seleccionado: Beige cálido Did nothing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouise L. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details! |
root touchupColor seleccionado: Beige cálido I was excited to use the products today. Your kit was so complete (even 2 sets of gloves) I read your instructions several times, insuring to follow all directions. I used to do my hair years ago but not in the last 15 years. After drying my hair, I realized non of the gray was covered. I'm so disappointed. Nancy C 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy C. - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps. |
StreakyColor seleccionado: Cobrizo I have used this twice since coloring my hair three weeks ago. Both times it has left bright orange streaks in my hair and did not enhance or extend my color at all. Will not be purchasing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandi C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. |
Don’t botherColor seleccionado: Neutralizador de rojos Seen this product through a Facebook ad where it completely eliminated a mannequins brassy hair and turned the hair medium brown. Bought it hoping it would eliminate brassy tones on my hair but after 3 uses it didn’t do anything. Only plus is they refunded my money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie S. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! We truly appreciate your feedback. |
It hasn’t worked.Color seleccionado: Neutralizador de rojos Have used this item a good amount of times and I still have the red tones in my hair, fair to say i am disappointed seeing as all I’ve seen is amazing results and good reviews. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerr - We're truly sorry that our Tint Rinse did not help diminish the brassy tones in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Stains everythingColor seleccionado: Rojo I used this twice and then threw the whole thing away. It stains everything. Including the shower 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerryAnn B. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t do anythingColor seleccionado: Castaño claro I didn’t notice any change in my hair after using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie S. - Thank you for your feedback. We're truly sorry for the disappointing experience you had with our Tint Rinse. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please, keep an eye on your inbox for more details. |
not for meColor seleccionado: Castaño claro I can tell very little value when using this rinse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa O. - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the outcome you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Naja....Color seleccionado: Cobrizo Haare glänzen schön,aber ansonsten kein Effect. Dafür zu teuer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannelore W. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
Not too impressed.Color seleccionado: Neutralizador de rojos intensos I tried this on my hair according to the instructions and I do not see much of a difference. It looks the same. I thought it less brassy but still looking the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy J. - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not make any difference to your hair color. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not sureColor seleccionado: Cobrizo I’m honestly not sure about it. I guess I’m looking for something to add a richer red to keep it fresh. I don’t notice much difference when I use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda H. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
what for when color is wrongColor seleccionado: Rojo not what i expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly C. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
It really doesn't enhance anything except my shower stall is holding the color!Color seleccionado: Morado I find this product ineffective in enhancing color in between the hair dying. It seemed to dull out my color rather than add enhanced tint 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaomi L. - We're truly sorry that our Tint Rinse did not not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nicht brauchbar leiderColor seleccionado: Cobrizo Leider wurde nur das Deckhaar rot! Der Rest ist wie vorher. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana G. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
N/aColor seleccionado: Rojo Really didn’t notice much difference in my hair after using 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not crazy about thisColor seleccionado: Morado I really don't like or use this product. Is it possible to stop sending this from my order? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We're truly sorry that our Tint Rinse (Purple) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t see a differenceColor seleccionado: Cobrizo I have used this a few times and do not see a difference when I use it or don’t use it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Dorado I was expecting a color rinse. It feels like an extra shampoo that creates more lather than the regular shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIgsa- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
FarbspülungColor seleccionado: Caoba cobrizo Habe ich noch nicht benutzt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorle P. - Wir freuen uns unglaublich darüber, dass Sie unsere Farbe ausprobieren. Wir glauben, dass sie Ihnen super stehen wird. Nehmen Sie Ihnen ruhig Zeit. Viel Spaß beim Färben! |
Keeps color vibrant at a costColor seleccionado: Castaño claro I enjoyed using this product but switched to the correct color and then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Light Brown). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Medium brown hairColor seleccionado: Neutralizador de rojos intensos Got it the neutralize red tint in medium brown hair. Had ZERO effect, actually made it redder. Not please. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not reduce the red tones how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No resultsColor seleccionado: Neutralizador de rojos intensos I am not really seeing any benefit of this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Keeps color vibrant at a costColor seleccionado: Dorado caoba I enjoyed using this product to maintain my color vibrant but then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Never recievedColor seleccionado: Dorado Never recieved 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarisa - Thank you for your feedback. We're sorry to hear of your experience with Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Didn’t do anything to my hairColor seleccionado: Neutralizador de rojos intensos I feel like I wasted money on this product, it made no difference to my hair and the product seemed really watery as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedColor seleccionado: Dorado This left my hair dry and dull. I did see a refreshing of my color but the shine that was promised was not there at all. I would not purchase or use this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We're truly sorry that our Tint Rinse (Golden) did not provide the refreshing color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No difference?Color seleccionado: Castaño claro I’ve used this twice and I cannot see any difference. After shampoo, this is run through. It lathers up, which I was not fond of as I use non sulfate, none lathering shampoos to save my color. It is very drying, even with the use of conditioner. The second time I used a hair mask for additional conditioning but still drying. I believe I wasted my money 😖 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No ResultsColor seleccionado: Neutralizador de rojos intensos This product did nothing to neutralize the mild brass/red tones I have in my light to medium brown hair. After using the product my hair was shiny, but still had the brassy tones. Overall I'm disappointed. Would not purchase this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the desired results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
OrangeishColor seleccionado: Cobrizo Orangish results for me. Not what I was hoping for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrista - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Dried out my hairColor seleccionado: Cobrizo The color rinse I splurged on only dried my hair out and made it stiff and brittle and frizzy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Neutralizador de rojos intensos I don't see any difference after using it (and I followed the instructions carefully) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Not my thing kinda messyColor seleccionado: Morado Not worth the mess for the results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Tint Rinse GoldenColor seleccionado: Dorado War mir zu schwach, ist eher für ganz verblasstes hellblond geeignet! Für meinen Farbton hat es nichts gebracht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannelore S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
No changeColor seleccionado: Dorado I really didnt see where it made a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathie - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't workColor seleccionado: Neutralizador de rojos intensos I didn't notice any difference after using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Like itColor seleccionado: Dorado caoba I liked it make my hair look fresh, but I think It dried out my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLupita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |