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8,945 Comentarios de clientes |
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Did not perform wellColor seleccionado: Morado Did not perform well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We're truly sorry that our Tint Rinse (Purple) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This did nothing.Color seleccionado: Neutralizador de rubios This product is weak & did nothing to help tone my brass. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessezMom - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Light RinseColor seleccionado: Dorado I didnt see grays being colored. Maybe I needed to leave on longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This is a waste of $Color seleccionado: Beige cálido Don’t even bother with this. Made absolutely no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessezMom - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Makes my hair dryColor seleccionado: Neutralizador de rojos intensos Product does take the red down a notch or two , however, i dislike how it makes my hair feel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynette - We’re truly sorry that the feel after using our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Dorado Tried this product once. Gave a brightness and brought out more of the red tones I was looking for, but made my hair feel like straw and I lost a few handfuls of hair when rinsing it out. Won’t be ordering in the future and won’t be using the remainder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We're truly sorry that our Tint Rinse (Golden)did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Waste of timeColor seleccionado: Neutralizador de rojos intensos Left hair dry and patchy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer M.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Just okColor seleccionado: Dorado caoba Do not really notice any difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did absolutely nothing for my brassy hairColor seleccionado: Neutralizador de rojos intensos After reading the reviews, I had really high hopes for this product. It seems that most people who used it were using it for the same reason I wanted to try it - brassiness that develops over time with color treated brown hair. I will say that I have quite a lot of grey hair, so maybe that’s why it’s turning brassy, but it’s something that I’ve been struggling with for a couple of years. My hair is light-medium brown with some lowlights, and it seems to just pick up a lot of red undertones. I’d much prefer ash or cool undertones with my skin color. So, when I saw this product I was super excited thinking it’s just what I’ve been looking for - since I’ve pretty much tried everything else, with little success. Nope. I even left it on for 30 minutes. This is just another failed product for me. I did reach out to customer service, and I can return it - minus the shipping cost to mail it back. They encouraged me to try the red neutralizer (this review is specifically for the soft red neutralizer) but I’m not sure I’ll waste the time and money to try another product that I have little hope will work. Overall, I’m disappointed as I really wanted this to work. I’m giving it two stars instead of one because my hair does feel pretty soft after using this 3 times now, though no change in color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrooke- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DissatisfiedColor seleccionado: Morado No change in colour at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison - We're truly sorry that our Tint Rinse (Purple) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Farb-Auffrischung??Color seleccionado: Morado Leider eher rötlich als lila 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusanne M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
ne vois pas l interetColor seleccionado: Neutralizador de rubios je ne vois pas l interet de ce produit 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Merci d'avoir partagé votre avis avec nous. Nous sommes désolés que vous n'aimiez pas notre soin, mais nous vous remercions d'avoir pris le temps de partager votre opinion avec nous ; très importante car elle nous permet d'améliorer constamment notre service et nos produits. Nous vous avons aussi envoyé un email avec plus d'information sur votre compte. Merci encore ! |
Ich hoffe es pflegtColor seleccionado: Neutralizador de rubios Ich benutze es direkt nach dem Färben und bei den nächsten 2-3 Haarwäschen. Allerdings kann ich dadurch keinen Unterschied in der Farbe feststellen (nach dem Färben ist es etwas zu goldig und die Farbe wurde daraufhin bereits angepasst und ich hoffe auf sichtbare Änderung ), und auch sonst keine Veränderungen im Haar.ich würde es wohl nicht wieder kaufen. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPetra D. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
nopeColor seleccionado: Cobrizo just didn't work for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCecil - We’re truly sorry that Tint Rinse (Copper) color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Ok I guess but bottle product is in, wasn't goodColor seleccionado: Morado So sitting it on it's head with bottle closed and it all leaked everywhere so the bottle itself is crappy. It didn't seem to add a lot of color just very light. No one could notice it unless I pointed it out and then I think they were just being nice. It did stain my tub took a lot of elbow grease to remove the strain cuz like I said it spilled out all over the place overnight and I had a mess the next day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t notice a changeColor seleccionado: Dorado caoba Used this tint rinse and didn’t notice any brightness to my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hair damageColor seleccionado: Neutralizador de rojos intensos I’ve been using this twice a week for a couple weeks now, not only do I not see a difference hut my hair has been damaged and falling out. I am very unhappy with the product and wish I did not spend 20$ :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllessandra - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't work for me at allColor seleccionado: Dorado I was hoping it'd at least blend the grays a bit, and maybe even darken the highlights temporarily. As far as I can tell - it did nothing. In fact I noticed an area of my hair, several inches from my roots down, that actually looks gray now! I don't know if that is because of the tint rinse or something else, but it definitely didn't help :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We're truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nicht zufriedenColor seleccionado: Morado Farbe violett ist nicht zu Stande gekommen noch nicht einmal ein Schimmer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Purple) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
wasted $Color seleccionado: Neutralizador de rojos bought this to tone down brassiness in my brunette hair. DID ABSOLUTELY NOTHING. not even a tinge of toning. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenn - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the toning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Cobrizo Kind of messy . Felt like it dried out my hair. Only used it once. Might give it another try. Feel not needed hair color has stayed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGail - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
???Color seleccionado: Cobrizo Not sure what it does. Smells great- but saw no change in color at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLee- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It doesn't produce the color indicated.Color seleccionado: Morado I selected the pearl purple color and ended up with red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I hoped forColor seleccionado: Dorado Honestly I had high hopes for this to bring a hint of colour and lots of shine, it just fell flat. Doesn't feel good on your hair and made it tangly once rinsed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHayley C. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
I really don't know what this suppose to do?Color seleccionado: Neutralizador de rojos I don't know what this is suppose to do? Can you explain to me. Thank you 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLupe- Thank you for reaching out! We have reached out to you via email to discuss the use and application of our Tint Rinse with you. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Dorado Okay for medium blondes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Too redColor seleccionado: Rojo Makes my hair a bit too red 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGill M. - We appreciate your feedback here at eSalon! We're truly sorry that our Tint Rinse (Red) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
MehColor seleccionado: Neutralizador de rubios Pretty coming out of the tube, but no discernible effect on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No difference.Color seleccionado: Neutralizador de rojos intensos I saw no difference after using this product. I took before and after photos thinking it would finally fix the overall red tint in my hair.. instead, I saw no changes made. Left disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
UnusedColor seleccionado: Rojo After the experience and how the colour left my hair feeling, I won’t even give this a try. Not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGood morning! We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. We hope that you will have a chance to use our Tint Rinse (Red) in the future. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Soft, silky hair but did not tint anythingColor seleccionado: Dorado caoba This made my hair super soft and silky. It smelled wonderful but it didn’t do anything to change my hair color or add anything to it. I tried it twice, last time longer than first and it didn’t do anything. I’ll keep using it because it makes my hair so soft but it just may not work for everyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We're truly sorry that our Tint Rinse did not provide the pigmented results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A little too orangeyColor seleccionado: Dorado This tint rinse did not impress me. It did not blend well with my color, I thought. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouise - We’re truly sorry that Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very redColor seleccionado: Cobrizo I’ve used this product twice (1 x weekly) and my hair ends are very red, not copper, red! Not too sure! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
So Wanted to Love this Product...Color seleccionado: Beige cálido Did not revive or enhance my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
What am I missing?Color seleccionado: Neutralizador de rubios Great reviews for this product; but I've used it two shampoos in a row and am not seeing any change to the unwanted red tones in my hair. Also, I'm not sure what happens in the shower with this product; but after both uses, my hair is very tangled and hard to comb through. While I will probably keep the product and may continue to use it, I don't see me re-purchasing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Cobrizo I used this product and could not tell a difference at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
👎 not worth itColor seleccionado: Morado Did not do anything really noticeable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We're truly sorry that our Tint Rinse (Purple) did not provide the added color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TOO LONGColor seleccionado: Neutralizador rojo Can't recall much. Just too long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErma - Thank you for your feedback! We hope to continue helping you find hair perfection! |
no resultsColor seleccionado: Neutralizador de rubios no results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Arrived damagedColor seleccionado: Morado Arrived busted open. Can only use some leftover product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKayla - We're truly sorry that our Tint Rinse (Purple) arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for fine hairColor seleccionado: Dorado Used it once and it weighed down my hair and made ir super greasy. Didn’t notice a difference in color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPierina - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A BIT ORANGIEColor seleccionado: Dorado While the change in color is subtle, it's not really gold but more orangie. I guess different hair colors produce a different tint result. If this last chance I'm giving eSalon works out, I would try the tint again for that boost, burst of subtle highlights. I do like the wash in tint idea. Take care, stay safe. ~Nansea~ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNansea - We're truly sorry that our Tint Rinse (Golden) did not provide the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Not the colour I expectedColor seleccionado: Cobrizo I bought this thinking it would be a much brighter copper than what I got. It dulled my vibrant copper hair down a lot I had to go over it again with a brighter copper colour. I like the idea of this product and it lathered well in my hair but the shade was wrong. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that our Tint Rinse (Copper) was not the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
EnttäuschtColor seleccionado: Neutralizador de rubios So wie mich die Color-Set begeistert hat, so enttäuscht hat mich Tint-Rinse. Meine restlichen Strähnen wurden ganz matt und glanzlos. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonika H. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
No differenceColor seleccionado: Morado I see no difference in my hair using this. I have followed the directions, still nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We're truly sorry that our Tint Rinse (Purple) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t seem like I make much difference.Color seleccionado: Dorado If you are on a budget this item does not seem very essential and I’m not sure it makes a big difference and how my hair looks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not sure if it works at allColor seleccionado: Neutralizador de rubios I have been using this every time I shampoo to try and reduce the orange brassiness of my colour. I'm not sure whether it is working or not. My hair is still orange, but perhaps not AS orange as it would be without the tint? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tint Rinse (Blonde Neutralizer) did not help reduce brassiness as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
didn't see much changeColor seleccionado: Dorado I tried the golden tint rinse I didn't see any shimmer or shine. The product left my hair very dry after rinsing and I needed to condition it twice. I do not think I will use it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan R. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Golden). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Very disappointedColor seleccionado: Neutralizador de rojos intensos After reading alot of good things about this I was excited to finally give it a try. I wasn't sure how fast it would work but I've been leaving it on longer and used it several times over a few weeks and it is not changing my colour at all. Plenty of red tones in my hair to be neutralised and no difference at all. Absolute waste of my money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim M. - Thank you for your feedback. We're so sorry that our Tint Rinse did not neutralize the red tones as you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
MehColor seleccionado: Dorado This didn’t really do anything for me. Perhaps I chose the wrong shade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah H. - Thank you for sharing your feedbacks. We are so sorry to hear that our Tint Rinse didn't work for you. We have reached out to you via email to see what we can do about rectifying this situation, and to recommending you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
dried out my hairColor seleccionado: Neutralizador de rojos intensos I felt like this really dried out my hair so I stopped using it after only once. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the moisture and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Question is this the correct color for my hairColor seleccionado: Dorado I am just about ready to color my hair and did the tint rinse. It actually took all the copper out of my hair and left me blonde. Really unhappy with this product. I used it once and will probably throw the rest away 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse is goodColor seleccionado: Neutralizador de rubios Needed due to a very brassy colour from esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichaela C. - Thank you for reaching out to us here at eSalon! We are happy to hear that you were pleased with our color Tint Rinse (Blonde Neutralizer). We appreciate you taking the time to try it out, and to share your experience with us. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your Color concern. Please let us know if there is anything else we can do to help! |
Ok as temporary fixColor seleccionado: Cobrizo Was ok - added colour but I felt it made my colour look a bit brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZoe W. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Didn't see much of a change other than shineColor seleccionado: Dorado I guess I expected more visual results from the Tint Rinse than I saw, but it DID give my hair great shine, like the shine I see right after coloring my hair. My color formula is Medium Brown/Warm Beige so choosing the 'Golden' Tint Rinse might have been "my bad" in that my hair is too dark to see much effect from the 'Golden' tint. I did talk to my eSalon stylist who is kindly sending the 'Warm Beige' shade Tint Rinse with my next order. I realize the Tint Rinse isn't supposed to color grays but other than shine, I would hope for a bit of a color boost in-between full color so we'll see what the 'Warm Beige' does. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I have not used this productColor seleccionado: Rojo Have not used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We're hopeful that you will enjoy the Tint Rinse (Red)! We truly value your feedback and look forward to hearing from you in the future. |
so soColor seleccionado: Dorado caoba I had hoped this would coat my gray hair so that I would have another day or two before I had to color. I noticed a slight difference but not enough. I had to wear my hair up and mist around my hairline to make my grays less noticeable. I still use it because it does slightly cover my growing out gray, but I know it doesn't do exactly what I need in a pinch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We're truly sorry that our Tint RInse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not work!!Color seleccionado: Neutralizador de rojos This product was supposed to eliminate red tones from hair but it actually brought out much more red, to the point that it looked as if I had colored my dark brown hair to auburn! It also leaves hair very dry! I called to see if I could return it and was told they only accept product that is sealed and has never been used. So buyer beware!! There is no guarantee on satisfaction on this! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEdy - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide neutralizing that you expecteded. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
did nothingColor seleccionado: Neutralizador de rojos my hair had been light brown for a while and i was growing my roots out in hope this would actually do something, alas, it did not. dont waste your money on this if youre looking to make your hair darker because it neither did that or cancelled brassiness.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertospoppy S. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not for dark hairColor seleccionado: Rojo eSalon recommended I try this so I did. It isn't visible at all on my dark hair. It left color on my hands though so that was not great. It shouldn't have been recommended for my hair as it's darkest red brown so too dark for this red to make any impact at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Dont really work for meColor seleccionado: Dorado caoba I didnt see a difference in my hair after using it. Its smell good tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah- We're truly sorry that our Tint Rinse in the Golden Mahogany shade did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t see much differenceColor seleccionado: Dorado Thus doesn’t have much effect on my hair but it is dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Waste of moneyColor seleccionado: Neutralizador de rubios Can’t tell any difference at all to my colour. Makes your hair all dried out and knotty. Also it foams up like a shampoo and so is really messy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison A. - We truly appreciate your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
BoldColor seleccionado: Cobrizo I like this I think It doesn't really sit well with my hair but does leave it with a nice shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJermaine F. - Thank you for reaching out to us here at eSalon! We're so sorry that our Tint Rinse (Copper) did not provide the result you expected. We have contacted you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Doesn’t workColor seleccionado: Neutralizador de rojos intensos This doesn’t take any red/orange tints 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen H.- Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Boo!Color seleccionado: Dorado I used this four days after coloring my hair. It did nothing! Wasted my $$ Boo! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammie - We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No real changeColor seleccionado: Dorado The product did very little to enhance the color of my hair!! Very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't do a thing 😕Color seleccionado: Dorado caoba It didn't change the color at all. Update: I was refunded my money for the product, very happy in that regard. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not satisfiedColor seleccionado: Neutralizador de rojos intensos I have used this product for my hair once , I followed the instructions however did not realise any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRana D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
not what I thought it wasColor seleccionado: Neutralizador de rojos I was thinking this was for hiding in between grey roots. It is not. I really don't need a tint rinse as Esalon doens't get a bad tint to it and this stuff is a mess to work with 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No differenceColor seleccionado: Neutralizador de rubios I was hopeful but the toner did nothing for the brassiness. Meh. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't Work for MeColor seleccionado: Neutralizador de rubios I've tried this a few times since I got it and I haven't noticed a difference in my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Dorado Made my hair shine, some what of a tint. Would not buy again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla - We are so sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedColor seleccionado: Neutralizador de rojos Very watery, and very sudsy. I have used masks before and they have never been liquidy. Overall the product works to revive the tone and tint of your color but can go fast because it’s like water. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We're truly sorry that our Tint Rinse (Red Neutralizer) did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Wrong colorColor seleccionado: Dorado I like the shine and the way my hair felt but it put too much gold in my hair. I wanted to brighten my highlights up, not darken them. I expected the purple rinse which I’m trying next. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaire - We're truly sorry that our Tint Rinse in Golden did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No real change at allColor seleccionado: Neutralizador de rojos intensos I did lots of research ahead of time and this sounded good but honestly did not notice any change at all. I was hoping there would be a noticeable difference but 3 times already and no real change. Can’t help but be disappointed. Maybe because only grey tone and no purple or blue tone to the shampoo? Not sure why but for the price I feel it is a waste of money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSasha - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very dryingColor seleccionado: Dorado Very drying & really didn't see any results other than making my hair dry & frizzy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJillene - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection |
I just don’t think this does anythingColor seleccionado: Dorado I really didn’t see a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHaley - We're truly sorry that our Tint Rinse (Golden) did not provide the difference that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I wish I could rate it higherColor seleccionado: Cobrizo Pros: Smells great, decent price, lathers really well, I have hair down to my butt and only needed roughly a palm full to cover my hair well. Cons: It didn't work. I have naturally red hair that gets a little flat and dull in the winter and I was hoping to brighten it up and make it more vibrant. It did nothing to my hair, except turn my natural blondish highlights a kool-aid red color. Super bummed, I had high hopes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not greatColor seleccionado: Cobrizo Used this to put a copper into my hair between colours. It left my hair blotchy and more carrot like in places. Gone back to a well known rinse toner now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaPo - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Toujours rien reçuColor seleccionado: Rojo 10 jours après la date de réception prévisionnelle, je n ai toujours pas reçu mon colis. Les délais d expédition ne s arrangent pas . C est extrêmement pénalisant !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTania P. - Merci pour votre commentaire. Nous sommes désolés que la livraison de votre commande ait du retard. Nous allons vous contacter par email afin de vous tenir informé de l'avancement de votre colis. |
Great for shine and color boostColor seleccionado: Castaño claro Makes my bathtub look like a murder scene but overall a good tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarisa - Thank you for sharing your feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Neutraliser.Color seleccionado: Neutralizador de rubios This product is OK but I have used better. It’s a pity you still have to use a conditioner afterwards I feel that the extra procedure neutralises the Neutraliser. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria R. - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Leaves hair a little limpColor seleccionado: Rojo I had high hopes for this but unfortunately it seems to leave a film on my hair which weighs it down and leaves it feeling flat. It does brighten the colour a little bit but I feel like I need to wash my hair the next day which kind of defeats the purpose. I have tried it without putting conditioner on my hair afterwards and it was a bit better so maybe it just doesn’t agree with my fine hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma M. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Red). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Makes Your hair feel damagedColor seleccionado: Neutralizador de rojos The color was ok immediately after application, but it made my hair hard and straw like. I would not recommend this product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShellisa - We're truly sorry that our Tint Rinse did not provide feel that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Green tint, terribleColor seleccionado: Neutralizador de rojos I’m very familiar with neutralizers, tints, and other tools to fight brassiness but this wins the worst product category. I hate it, which is odd because I love every other Esalon product I’ve tried. I have brown hair, with some lighter highlights and have never had a tint make my hair a more putrid tone. Maybe I got a bad bottle (I actually had a couple because I’d forgotten to cancel it from the next order) and I threw them all out. Maybe it’s just my hair but I won’t touch this again- I much prefer John Freda brunette shampoo or a purple shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a |
Tint rinseColor seleccionado: Neutralizador de rubios I was promised this product to correct the brassiness from the highlights, but I haven’t received it, yet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrances - Thank you for reaching out. We're sorry to hear your order of Tint Rinse has not been received! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Tint RinseColor seleccionado: Neutralizador de rojos intensos It gives me back the shininess in the color I’m looking for, However fades pretty quick. Very pleasant smell 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
More of a shampoo than a rinseColor seleccionado: Dorado This was ok, not really pigmented much so it added a little shine is all. They call it a rinse but is lathers and feels like a shampoo. I will not order it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very RedColor seleccionado: Cobrizo Less of a copper and more of a bright red which faded to pink. Not really what I was looking for but if you are going for more of an edgy magenta look, it would be for you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We're truly sorry that our Tint Rinse did not provide end result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
minor improvementColor seleccionado: Neutralizador de rojos intensos it was pretty good. i only used it once and did think it toned down the warmth, but it wasn't a huge improvement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sara - Thank you so much for your feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Turned my highlights PINK!!Color seleccionado: Cobrizo Absolutely horrible product!! I have 7N roots and level 9 partial highlights (medium blonde) and wanted to give my hair a bit of a boost/warmth. I mixed the Golden + Copper for subtle strawberry blonde effect, but instead, I was left with PINK highlights!! I was horrified! Not only that, my otherwise healthy hair turned into a dry, frizzy mess! Thank god I had redken toners at home to fix it... never again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIvett - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I haven’t received my shipment yet!!Color seleccionado: Castaño claro What’s taking so long??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBetty - Thank you for your feedback. Our team has reached out via to assist you in this matter. Please check your inbox for the email from us so we can assist further. |
No colorColor seleccionado: Dorado I did not see any difference after using. I would not buy again 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - We're truly sorry that our Tint Rinse (Golden) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Waste of moneyColor seleccionado: Cobrizo Awful. Went on unevenly and looked fake. Very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
More nothingColor seleccionado: Neutralizador de rubios Dont ever send me as much as an email. I should sue you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
Have not tried this yetColor seleccionado: Dorado Check back again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace - We hope you give our Tint Rinse (Golden) a try and look forward to your feedback. |
YuckColor seleccionado: Cobrizo Messy and does nothing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessie - We're truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Couldn't Tell Any Difference AT ALLColor seleccionado: Dorado Not worth the money as it doesn't seem to add any color or tint to my hair color. It is the right color in the bottle. Just doesn't translate to lightening or coppering up my hair color. Also, made my hair seem stiff and brittle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No autoship???Color seleccionado: Cobrizo I ordered 2 Color Tints, (1 golden, 1 copper) and the Weekly moisturizing treatment. I tried to apply Autoship, so I can pay $6 each, instead of $15 each...my total is $45, and it should be $18!!! What's going on? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarin - Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |