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8,945 Comentarios de clientes |
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Did not receive thisColor seleccionado: Cobrizo I can't rate it because I did not get this with my last order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Don’t see any difference!Color seleccionado: Rojo Don’t care to order this again. Did not see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We're truly sorry that our Tint Rinse (Red) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
GoodColor seleccionado: Dorado Smells great and leaves hair very soft, I wish the color boost was more noticeable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNarda - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Damaged hair and didn't deliver resultsColor seleccionado: Neutralizador de rojos intensos I've now tried this product twice and had the same results each time. Major hair loss in the form of breakage and a huge clump, with overall dryness even after using a heavy conditioner after and the kicker... it didn't even tone my hair! I should have returned it after the first use, but held onto it thinking it could have been a fluke- finally had the courage to use it again and had a massive clump of hair come out after having little to no hair loss in the shower with my normal shampoo/conditioner routine. I 100% blame this product and again, I would MAYBE consider using it if it at least toned my hair but I did absolutely nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I did not receive this itemColor seleccionado: Dorado caoba I was very disappointed as I did not receive this item 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBernadette- We're truly sorry that our Tint Rinse (Golden Mahogany) never arrived. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
It’s not for meColor seleccionado: Dorado Not for me. I tried it to color my grays and I am not sure it is effective for that. It did make my highlights brighter and it turns out that I don’t look great with a blonder hair color. It works well, it’s just not flattering on me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeredith- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I wasted my money on thisColor seleccionado: Caoba cobrizo I’m very disappointed. I used the product as instructed but there was no color changed or added to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDrucilla - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Did absolutely NOTHINGColor seleccionado: Neutralizador de rubios Read my review for the colour kit, and this did not tone AT ALL! I now have pumpkin coloured roots! Terrible product, a complete waste of money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tiny Rinse-copperColor seleccionado: Cobrizo Let’s just say I used this in my blonde hair mixed with the golden for a darker effect and I didn’t care for it too much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Had high hopesColor seleccionado: Dorado I was excited to find this product as I have great natural "white" hair. But I feel it tends to wash me out. So I have wanted a temporary product to add some pizazz. Unfortunately for me, this product only turns my hair a yellowish color and makes it look like a bleach job gone bad....It is a pretty good conditioner, but I use another product for that. So that is my experience, it did not create "gold" for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I was hoping forColor seleccionado: Cobrizo Instead of a lovely copper I was after, it left my hair with a pink shade I didn't like at all. I'm just glad that it washed out. I do love the gold tint rinse however. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too brightColor seleccionado: Cobrizo It didn’t Give me the color I was looking for, maybe a different color would work better. The good news is it washes out after about a week and a half two weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Neutralizador de rojos It works but very messy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita- We’re truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Dorado I've used it and have seen very little change. I do notice my hair is not shiny like it always is. I'm not going to order again for now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlene- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing like I expectedColor seleccionado: Dorado caoba This product made my hair orange. Literally. I would not purchase it again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCherie - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
no differenceColor seleccionado: Morado I'm not noticing any benefit to adding the tint to my routine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEli - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It doesnt work.Color seleccionado: Neutralizador de rojos intensos I used this and yet this doesnt help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFelicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
wrong colorColor seleccionado: Beige cálido when looking for the old toning product I couldn't find it I contacted customer service who was very helpful however when she informed me I would use the tint rinse instead since they stopped carrying the toner when I looked at tint rinse it told me the warm was recommended I ordered and used yesterday and because it brought my grey out that I just covered (uggg) i will have to color again . I don't know if the suggestions are based on original profile but I've changed or adjusted my color several times and this was not the correct product for me. Update: this product was still not for me but i want to thank esalon for making this right and giving me credit for the error. Thanks esalon... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I didn’t see any changesColor seleccionado: Neutralizador de rubios I tried it many times but I don’t see any changes . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThalia- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Purple spotsColor seleccionado: Morado Did take the Brassy yellow/ orange tones out . But i had purple splotches through put my hair ...:(. So frustrating , considering the other reviews were good and convinced me that it would take the brassy/ orange tones out and leave me with a nice light brown . Unfortunately that wasn't the case 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- We're truly sorry that our Tint Rinse (Purple) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I like the way it extends your color,But I need a lighter color for my hairColor seleccionado: Morado I like the way it feels and Extened my color,But I think this was way too dark not the right color for me or my hair,I plan to replace it and try it again with a lighter color,Or I may try the balancing purple blond tinted rinse to keep my hair from looking brassy or dull blond.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did nothingColor seleccionado: Neutralizador de rojos intensos Didn't seem to do anything to my hair /Brazzaville tones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlivia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide neutralizing results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t workColor seleccionado: Dorado Didn't see any change of color! Regular shampoo with expensive price! Will never buy it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntoinette - We're truly sorry that our Tint Rinse (Golden) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a huge fanColor seleccionado: Cobrizo I love eSalon’s dye but this shampoo color isn’t my favorite. I haven’t seen any results from it but I might not be using it frequently enough because it has a chemical smell and feels really drying. Love eSalon but wouldn’t recommend this shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLil - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not SureColor seleccionado: Beige cálido I just don’t see anything 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Still brassy.Color seleccionado: Neutralizador de rojos intensos Even with Ash color and this toner my hair is still brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not impressedColor seleccionado: Castaño claro It’s just a color dye and not impressed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Full of bad chemicalsColor seleccionado: Cobrizo The conditioner I bought, it was fill of alcohol products. Needless to say I didn't use it, I threw it out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDania - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
InvisibleColor seleccionado: Beige cálido not exactly my shade and did not notice any difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIryna - We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesnt workColor seleccionado: Neutralizador de rojos intensos I see no difference in my hair what so ever would not recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAile- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t notice a thingColor seleccionado: Dorado I purchased this golden rinse and the copper one thinking I’d use them alternately, one once one week and the other once the next week. I didn’t see a difference to the shine, a “spiff up” of the color or even some sort of highlight. I’m not sure what it’s really supposed to do other than kind of work like a tinted shampoo. I am very disappointed, especially since I bought 2 thinking it would give me the best of both world with my very beautiful coppery color. Way to go with my consistent and beautiful color though! Even my stylist always mentions how much she loves it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
Just doesn’t make any sort of changeColor seleccionado: Cobrizo This made no change to brightening up my color, laying on some extra shine or adding anything that I could notice. Really nothing more than a tinted shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay- We're truly sorry that our Tint Rinse (Copper) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
It was just okColor seleccionado: Dorado It was ok, left my hair feeling a bit heavy and flat 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie- We're truly sorry that our Tint Rinse (Golden) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not for meColor seleccionado: Castaño oscuro This product was not for me. I found it messy and did not help me hair color or tone at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
HmmColor seleccionado: Morado Not sure if it really works, the few times I used it I did not notice much of a difference in my color or tint, I will not buy another bottle but I will use it with my next color and see if anything changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronika- We're truly sorry that our Tint Rinse (Purple) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned my hair blueish greenColor seleccionado: Neutralizador de rojos intensos This product did not work for me. It did not touch the redness and left a blueish green tint in part of my hair. Very weird. And this was after using it twice, 3 days apart, and for 2-3 minutes each time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HmmColor seleccionado: Neutralizador de rojos intensos Hard to tell how successful it is - results aren't that noticable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the coverage and results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
IT'S PROBABLY ....... OKAYColor seleccionado: Dorado Can't tell much difference if any at all on using the TINT RINSE. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Für den Preis etwas besseres erwartetColor seleccionado: Dorado Die Haare füllen sich nicht anders an als wie mit den üblichen Spülungen die wesentlich Preiswerter sind. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarika S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Dried hair outColor seleccionado: Neutralizador de rubios Didn’t make any difference to my hair apart from making it dry. I left it on for up to 8 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for anyone with psoriasisColor seleccionado: Castaño claro The only bummer is this has wheat in it. So it made my head itch. I couldn’t use it more than once... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
MaintainsColor seleccionado: Morado maintains I suppose but not exactly penetrating the flawed color that I ended up with on my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKira - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HmmmmColor seleccionado: Cobrizo Didn't really see a refresh of color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- We're truly sorry that our Tint Rinse (Copper) did not provide the coverage and vibrance that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
It's okayColor seleccionado: Dorado I don't see a lot of difference using this product. It's not high on my list but I'm satisfied with other services. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We’re truly sorry that our Tint Rinse (Golden) did not fully meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Rojo Added hi lites. Like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're thrilled to hear that you're enjoying the Tint Rinse (Red). We look forward to our next opportunity to delight you! |
It's okColor seleccionado: Morado Doesn't seem to help much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey- We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Dorado caoba A little too messy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy- We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I'm not a fan.Color seleccionado: Castaño oscuro I just used it twice and can't force myself to use it again. It makes hands and bathroom dirty and it doesn't cover greys which would be the most useful. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarolina M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
No EffectColor seleccionado: Dorado I was excited to try this based on the mostly very positive reviews. Unfortunately, I was disappointed. I tired it twice in a week (the second time using more product) and I got no effect at all. Nothing bad. Just nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedColor seleccionado: Dorado Asked for golden I got mousey brown ! Did not cover gray and this the 3rd time I have been very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. Our Tint Rinse is intended to deposit pigments to revive and enhance hair color. Unfortunately, it is not formulated to help with gray coverage. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure it made a differenceColor seleccionado: Neutralizador de rubios my hair still ended up red, this didn't help 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone and balance that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right tint for my colorColor seleccionado: Dorado The gold was a bit to orange on my color. Due to the amount of grey I have. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennie- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! |
This was horrible!!!!!Color seleccionado: Neutralizador de rubios My beautiful gold and platinum highlights were gone with just one use and my hair is now all one shade without dimension. I am so upset I wasted the money I paid for my highlights 6 weeks ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMery - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Dorado I didn’t find this effective for my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosG.G - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
nopeColor seleccionado: Dorado As mentioned before I am a natural darker auburn. The tint I purchased the last time was more what I wanted. I do not like the golden . I do not want to look strawberry blond because I am not that. I will try and attach a pic. to show better the color. Or send the same tint as the last time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeanne - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Castaño claro Unfortunately I don’t notice a difference in tint or shine when I use this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFabrizia- We're truly sorry that our Tint Rinse (Light Brunette) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Cobrizo I use the tint rinse and it's too harsh red. Can't get a comb thru my hair w/o tons of conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathryn- We're truly sorry that our Tint Rinse (Copper) did not provide the tone or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much impactColor seleccionado: Neutralizador de rojos I have used this rinse several times and saw no difference in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDolores- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the balance in tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Poor qualityColor seleccionado: Neutralizador de rubios Poor quality! I know my products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Terrible productColor seleccionado: Dorado I wish E-Salon never recommended this to me. It was horrible. It dried out my hair so badly. After I applied and left it on for a few minutes, I rinsed with conditioner. It was horrible. It left my hair so dry and I couldn't even fix it with conditioner. I will not use again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So soColor seleccionado: Neutralizador de rubios Not a noticeable difference before and after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Gold tintColor seleccionado: Dorado I didn't really see a difference in the color of my hair after using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color refreshColor seleccionado: Morado Did not notice any difference, no shine, no color boost, nothing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina- We're truly sorry that our Tint Rinse (Purple) did not provide the texture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Il fait le boulot !Color seleccionado: Cobrizo Ravive efficacement la teinte de base, mais je l'ai stopper car avec les mèches le résultat ne me va pas Sinon très bon raviver de couleur cuivré ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStéphanie A. - Merci beaucoup pour votre commentaire. Nous sommes heureux d'apprendre que notre Tint Rinse vous plaise. Nous serions ravis de vous proposer une autre teinte qui répondra mieux à vos attentes. Nous allons vous contacter par email afin d'en discuter. |
It doesn’t do muchColor seleccionado: Morado Honestly it doesn’t do anything 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha- We're truly sorry that our Tint Rinse (Purple) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedColor seleccionado: Rojo I thought this would give me my vibrant red back and it did not. If you're looking for a cherry red this is not the stuff for you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney- We're truly sorry that our Tint Rinse (Red) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t workColor seleccionado: Neutralizador de rubios I have used this for a little while thinking it needed time to make a difference to my highlights. It doesn’t dry the hair but doesn’t do anything to tone my hair. I’ve just tried a different brand and immediately saw a dramatic change. I won’t be using this anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPenny B. - Thank you for your feedback! We apologize for the disappointing experience you had with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and we hope to continue helping you find hair perfection! |
Like shampoo, and dries hair outColor seleccionado: Dorado caoba It seems to work, but it feels less like a rinse than a shampoo. It also makes my hair rough and dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAsha - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations when it comes to the feel of your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wouldn't recommendColor seleccionado: Castaño claro To drying, therefore no shine, dull color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just okColor seleccionado: Dorado Didn’t really help add color to the ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NiceColor seleccionado: Dorado Nice colour and helps make the period between dyeing a little longer but expensive at £13 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren L. - Thank you so much for sharing your feedback with us! We're glad to hear that you are happy with our Tint Rinse. Remember, you still get 20% off on hair care products with your Color Plan! |
mehColor seleccionado: Castaño claro couldn't really tell a difference after using it... does nothing for greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystalyn- We're truly sorry that our Tint Rinse (Light Brunette) did not provide coverage for your grays. Unfortunately, our Tint Rinse is meant to enhance your current hair color. Because it is not actual color, it won't be any good for covering up any unwanted grays. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Neutralizador de rojos intensos It is ok, I’m not sure it helps a great deal with the colors brassiness though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nice but not greatColor seleccionado: Dorado caoba It definitely made my hair shine, but it didn't boost color the way I hoped it would. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No.Color seleccionado: Neutralizador de rubios After what happened with my color, I won't use any of their products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Dorado I don’t see much of a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin D. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Golden). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Is it --working?Color seleccionado: Cobrizo Not entirely sold on this, I had not noticed much change in my hair when used between colorings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
so-soColor seleccionado: Rojo doesn't really do much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne- We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Jenny Warren Clumps of hair lossColor seleccionado: Morado Jenny Warren review for ESOLON: BEWARE!!! IF YOU WANT TO LOSE HAIR, GET ESALON’S DYE! AVOID! The absolute worse experience that had me in tears and shaking! Got the dye and followed all instructions to the letter. First off, the ammonia smell is HORRIBLE! I had a well ventilated area, and my eyes and throat burned! Put my face to the open window to get extra fresh air. Second, when it came time to rinse my hair, I had my eyes closed and was running my fingers through my hair. I felt CLUMPS of hair coming out. I panicked....finished doing what I had to do to get my hair clean and when I wiped my eyes and looked in the bottom of the shower, there was tons of hair. I have NEVER lost hair before other than normal amount of shedding. I was crying and shaking because I was so upset. My husband tried calling esalon for me to ask for guidance; they were closed. I went to bed that night thinking I’d wake up to a bed full of hair the next morning. The next morning I got on the phone and they’re response was “oh maybe you had an allergic reaction, you should see a doctor; we will email you the ingredients”. I asked if anyone else had had the same issue with losing hair before and was told no (which is not true now that I’ve seen other reviews) They did give me a refund, but, to me, they could’ve done more. For starters, they could have followed up with me later to see if I was ok. That’s the LEAST they could have done. Do yourself a favor, do NOT buy from this company. It’s not worth the risk of losing hair and stressing all night about it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair feels thickColor seleccionado: Neutralizador de rubios My hair feels great after I use it, but I don’t notice any reduction in brassiness. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyla- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Fair resultsColor seleccionado: Cobrizo Used the rinse toward the end of my color cycle. Maybe it’s too light a shade, but I did not notice much change in the coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurene - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not something I’ll order againColor seleccionado: Rojo I’ll stick to my red refresher. I did not find this to be as dramatic as my regular red refresher by Davines. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeneen- We're truly sorry that our Tint Rinse (Red) did not provide coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work at allColor seleccionado: Neutralizador de rojos intensos I have copper tones in my hair. After watching video and reading reviews I got this product. There was absolutely no change in my hair and they became very brittle after using it. I wouldn’t recommend it. I wish I could get my money back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFatima- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the coverage and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
tint rinseColor seleccionado: Dorado no change noticed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebs- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Why?Color seleccionado: Morado Dosent even give my blond virgin hard doughter any colour, than it's really bad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica K. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Purple). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Does not workColor seleccionado: Neutralizador de rojos intensos Have tried it several times. Followed the directions, left it on longer at different times. No difference at all. Don’t waste your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAudra- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Not a fanColor seleccionado: Cobrizo This made my hair especially the tips an unnatural bright orange color. I Don’t know how to even repair it. It wasn’t even close to the base color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen- We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Castaño claro Can't see any difference in hair or color. Doesn't seem to do anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan- We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Red Neutralizer?Color seleccionado: Neutralizador de rojos intensos I guess my expectations were more than the product is created to provide. It toned my hair slightly, but I was hoping for more red out. I tried Guy Tang Eclipse, and Mauve toner, and I really like the Ash tone it provides, unfortunately, I only used in on my front Highlight not the full head, I wanted to wait to compare your Tint Rinse....Not even close! If you are familiar with Guy Tang, do you have anything you can recommend that will remove more Red from my hair? Otherwise, I may try the toner all over my hair next. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDee- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
kurz ein schöner GlanzschimmerColor seleccionado: Morado hat mich nicht ganz überzeugt, hätte mehr erwartet, Ansätze werden nicht beeinflußt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonika S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Purple) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Not right colourColor seleccionado: Castaño claro Too red for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline P. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the Tint Rinse (Light Brunette) was not the shade you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
I really don't like the packaging, this should be a pump dispenserColor seleccionado: Cobrizo Because of the leakage that occurs around the cap when you use it, then try to close the snap lid, it closes, but squeezes any excess around the cap out around the edges which drips and stains tub/shower shelf. I've tried rinsing it off before closing the cap (whilst holding the dispensed product in my hand, balancing in the shower to close the cap sans the excess, and it ends up just generally being a mess that I have to work very hard to clean up to avoid permanent staining of the tub/shower enclosure/shelf. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren- We're truly sorry that our Tinted Love (Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Packaging could be better.Color seleccionado: Cobrizo When one places this tube back down (when say using in shower) doesn't matter how careful I am, always some of the product gets around the cap and ends up staining the shelf in the bathroom. This product would do far better as an upright pump (so long as you guys can manage to get the pump assembled with all its parts so it'll work (I've had this issue with another product of yours) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren- We're truly sorry that our Tint Rinse (Copper) did not perform as expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
StickyColor seleccionado: Neutralizador de rubios Even after rinsing well, my hair was sticky from the residue. Even worse, it did nothing to tone down the bright orange tones left from my "custom" medium ash blonde. Total waste of $$$ 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It didn't work as expectedColor seleccionado: Neutralizador de rojos intensos I tried this product but my hair didn't like it as it got dull and super dry. This is not for me I am afraid. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too Red!Color seleccionado: Caoba cobrizo This was much to red heavy. I felt like Lucille Ball! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy- We're truly sorry that our Tint Rinse (Mahogany Copper) was not the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Neutralizador de rubios Not so sure about this product. In some ways I feel it has made my hair yellowish. However may be the sunshine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Blonde Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Unfortunately did nothing to alter color.Color seleccionado: Cobrizo I was hoping this tint rinse would give a little kick to my color as I have used tinted glazes at home before. Unfortunately, this didn't do anything to my hair color. There was no visible difference and I tried it twice (even on th e lighter ends of my hair). Possibly it would work on blondes/light hair colors? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah- We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinse.Color seleccionado: Caoba cobrizo Dried my hair out. Made my hair feel hard and dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReyna- We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Cheveux très sèchesColor seleccionado: Dorado Malheureusement, j’ai trouvée qu’en plus de changer beaucoup ma couleur de rousse à blonde, il sèche mes cheveux 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristiane - Merci d'avoir pris le temps de nous donner votre avis, nous apprécions vos commentaires car ils nous permettent d'améliorer constamment notre service et nos produits ! Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’email envoyé. |