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8,945 Comentarios de clientes |
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Enhancing TreatmentColor seleccionado: Neutralizador violeta I have tried this product only a few times, and unfortunately, each time I have used it my scalp has broken out with itchy bumps. I am quite sensitive to many skin products, and so this is just another situation of being allergic to a product. I had mentioned my sensitivity when I ordered the products. Thankfully, none of the other eSalon products caused any problem for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We're truly sorry that our Tinted Love Color Enhancing Treatment did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Do not use if you have highlights!!!Color seleccionado: Neutralizador de rojos If you have brown hair with highlights... DO NOT use this to tone the brown!!! It will stain your highlights with a hideous blue grey tint! I’m praying this comes all way out of my highlights over the next few days. I had high hopes for this product Correcting brassy tones in the brown color but after doing more research I now believe a demipermanent hair color on my brown would have been better. This also did not do much to the brown to tone it. 9 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanette - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
THIS IS WAY TOO ORANGEColor seleccionado: Cobrizo I was so embarrassed to go out after I used this, It was so heavy and deep in color and when I applied it, it was not consistent thru out the application. Unless you want to look like Bozo the Clown, I would not purchase this product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t workColor seleccionado: Morado Didnt work in my hair, just makes a mess in shower 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint.. Replacing the HUE..?Color seleccionado: Neutralizador de rubios This tint is thin and really messy. It isnt as easy to use as the DEVOTED to HUE. They should bring back the HUE product.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection. |
Didn't orderColor seleccionado: Castaño claro Didn't order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Did not helpColor seleccionado: Cobrizo Hair was wrong color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made no differenceColor seleccionado: Neutralizador de rubios Having used purple shampoo with good results before and seeing all the good reviews this has I’m so confused. This did nothing for my hair. I even tried putting it on my hair dry - still no change. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Neutralizador de rojos This product did nothing but dry my hair. Disappointed ☹️ 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not SatisfiedColor seleccionado: Neutralizador de rojos intensos I am very disappointed that after watching you tube videos showing dramatic results and reading glowing reviews, this product did nothing to change the warmth in my hair color. I followed the instructions to a T, but it made no difference. Very disappointed that I am now out the $$ I spent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing happenedColor seleccionado: Castaño oscuro This product did nothing but dry my hair. Dissatisfied ☹️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
its okColor seleccionado: Neutralizador de rubios not better or worse than others of this type. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElena - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Ok.Color seleccionado: Rojo It stained my hands. But over all it is fine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolina - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for meColor seleccionado: Neutralizador de rubios Used light set and got this to counteract brassiness. While it did help, I don't think there was enough blonde in my hair to make a difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamsyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color did not showColor seleccionado: Beige cálido I have light brown natural hair and the color didn't show. I wanted so much to like this product I tried it twice....and nothing! Kinda feel like I wasted my money. Maybe another color would have worked better!!!!! I didn't see any other reviews on the blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dried out my hairColor seleccionado: Neutralizador de rojos intensos Even after the first use my hair felt like straw. After several more uses and deep conditioning/hot oils it has calmed down the red. But then it turned my blonde highlights green. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not NoticableColor seleccionado: Cobrizo I've been using it in-between color treatments, and I have not noticed any difference. I'm going to stop the auto delivery on this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerrence - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color Tint RinseColor seleccionado: Neutralizador de rojos intensos I purchased the one the was supposed to help take brass or red tones out of brown hair after coloring it. This product didn’t help at all and it made my hair feel awful. Very drying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEva - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointingColor seleccionado: Neutralizador de rojos I was so excited about this product, however I used it and saw no improvement what so ever in the red brassiness in my hair. Very disappointing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse in Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
tint rinseColor seleccionado: Castaño claro find it difficult to get evencolor as whatever it hits it stays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Hair was black, yet again.Color seleccionado: Castaño claro Note. Should have been light brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - Thanks for taking the time to share your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not a big differenceColor seleccionado: Castaño claro I don’t notice a difference when using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeri - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tinted Where?Color seleccionado: Neutralizador violeta Didn’t notice a change in my hair:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSparkling - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Blonde nuetralizerColor seleccionado: Neutralizador de rubios Didnt do much for my brassy hair. I have light brown with blonde balyage. I thought it would help my blonde but it didnt really do much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle R. - We’re sorry to hear that you were dissatisfied with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not enough colourColor seleccionado: Dorado It works fine but being that it’s more of a shampoo than a conditioner it doesn’t leave enough colour on the hair for my liking 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointedColor seleccionado: Dorado Always a fan of esalon products, but fund the Tinted LOVE a disappointment. After several uses, I saw no visible difference after each use. My hair is a medium golden brown so this may be a better product for a lighter shade of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Makes my hair unmanageableColor seleccionado: Morado This product may help maintaining hair color but made my hair tangled and unmanageable. So sad. I have to use hair mask after this product :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFuji_Japan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Neutralizador de rubios dislike, buy a quality shampoo that contains the blue 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TintColor seleccionado: Castaño oscuro Smells great but didn't do the job of diminishing grays. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
don't do tintsColor seleccionado: Rojo I will not buy again, I don't like tints. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Love the concept, but it turned my copper blonde hair pinkColor seleccionado: Cobrizo I wish this product had worked well because I really liked It! Until I noticed it had tinted my dark blonde ash copper hair pink after A few uses. It took a lot of shampoos to finally fade. I would try it again in a different color if it comes back in stock. I was also disappointed that esalon didn't offer a refund or replacement product when I contacted them directly about my experience with it. 26 de 28 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HairColor seleccionado: Neutralizador de rubios Don't look like it does anything, hair looks no different. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartha - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not worth itColor seleccionado: Cobrizo Product just makes your hands and shower coloured. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Meh.Color seleccionado: Dorado Didn't really do anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not impressedColor seleccionado: Castaño claro I purchased the color enhancing treatment, and I have used it a few times. While it makes my hair feel softer, it has not enhanced my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We're truly sorry that our Tinted Love (Light Brown) did not enhance your color as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DIdnt see a difference at allColor seleccionado: Dorado Why bother.... Didn't see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not a fan of tinted love purpleColor seleccionado: Neutralizador violeta The purple tinted love does not seem to have an effect on my color so I am not a fan. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Susie BColor seleccionado: Cobrizo Unfortunately, I don’t really see any difference in my hair color when I use this product 😓 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusie - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not goodColor seleccionado: Dorado I am sad to say this product does not do what is says it will. It does not help enhance your color or give it any brightness that I can see at all. I really love their hair color and have used that for many months now but every "other" product they have (shampoo ect) that I have tried has been very bad. : ( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosB H. - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
scalp blistersColor seleccionado: Dorado hair color made my scalp blister cannot use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Professional Kit. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bring the old one back!!Color seleccionado: Rojo Well for starters I thought the look was the only thing being changed. But this product is completely different. It’s more liquidy so it drips all over the place and when applied to the hair it makes soap. Which is not completely a bad thing but it doesn’t work the same as the old one that came in a short round Tub which was thicker therefore easier to apply and leave on. For some reason the differences inpact a lot on the brightness in your hair. With the old one my hair was bright red. With this one still looks faded. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No DifferenceColor seleccionado: Caoba cobrizo I could not tell any difference after using this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I hoped forColor seleccionado: Castaño oscuro I have milk chocolate hair with a minor red hue, and I wanted to take the red hue out. The tiny balancer is out of stock so I hoped the booster would help at least make it a bit darker. And nothing, still have that red hue and my hair even looked a little washed out. Ugh 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlejandria - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's okColor seleccionado: Cobrizo Smells nice, lathers a lot but haven't noticed much difference in the colour or condition of my hair afterwards. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
not really purpleColor seleccionado: Morado the tint did not really change the hair color, I would not buy it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie - We’re so sorry to hear that you were disappointed by the results of your Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It’s okColor seleccionado: Dorado caoba My hair is partially highlighted and when using this shampoo the texture of my hair makes it more rough even after applying conditioner. I don’t like the feel of it after using it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not used it yetColor seleccionado: Cobrizo So can't comment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosM - Here at eSalon, we are always striving to create the best products possible. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No differenceColor seleccionado: Neutralizador de rojos intensos I used the entire bottle of this and I noticed no reduction in the brassiness of my hair I watched a youtube video that featured this product and I think it would benefit the company to remove it because it set my expectations way too high but it did leave my hair a bit shinier 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMackenzie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't cover the graysColor seleccionado: Dorado I was so excited when I saw this product! I have been looking for a shampoo that covers the grays. Unfortunately this shampoo only made my bleached highlights really orange and left my grays untouched. Even if it did work on my grays, I would go a shade down. This color was way too orange. To the Esalon's credit, it is exactly the color that it shows on the picture; I was fooled by the name Golden I guess... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryann - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure about tint.Color seleccionado: Morado I have tried the tint a couple times. I am still undecided if I can live without this product or not. It does tint but does not tint the grey grow out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabrielle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Additionally, our Tint Rinse is not formulated to cover/color gray hair, rather it is formulated to enhance tones in your hair color. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
tint rinseColor seleccionado: Neutralizador de rubios after 2 uses, my hair was harsh and brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
my hair is the color of a carrotColor seleccionado: Caoba cobrizo I want to cancel my orders with you. I wanted a darker red like mahogany but Jennifer kept adding copper and now I look like a clown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thank you for your feedback on our Tint Rinse (Mohogany Copper). Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Doesn't seem to make a difference for meColor seleccionado: Cobrizo I don't notice it helps the color last any longer, I use this about twice a week especially in my grey prone areas and I haven't seen any improvement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelique - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
BrassyColor seleccionado: Beige cálido The warm beige was recommended as the color I should get, but I don’t think it does anything except maybe make my hair look yellow/brassy. I also don’t like that it doesn’t condition or moisturize at all. Definitely disappointed in this one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too paleColor seleccionado: Beige cálido I have been looking for more color...this isn't it. I will try a deeper hue next time. I have tried 2 color tints with not getting what I'm wanting. So I will give it one more shot and then give it up! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disastrous! Had to correct at a salon after I tried to fix the orangeColor seleccionado: Dorado caoba First of all, the direction to take a one-inch section would have given me massive stripes. Worse, though, the color lifted way too much, produced very brassy (orange) color, and looked awful. I used my regular color to fix most of it, trying to leave the effect of a few light highlights, but I had to go to a salon to have the whole mess covered. I thought the description said I could produce balayage effects. This ended up costing time and money. Sorry, eSalon people; this one bombed for me. I'd love my money back, for a start! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEliza - We’re so sorry to hear that you were disappointed by the results of your Light Set. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough color boostColor seleccionado: Dorado I tried this several times but could not detect enhanced color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not enough colorColor seleccionado: Dorado I tried this several times and could not see color enhanced. Also does not condition if that is what you are expecting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disappointing tintColor seleccionado: Rojo I have been an ESalon customer for a few years now and have loved the products I’ve purchased in addition to my great hair color until I received this tint. The first time I used it, it left red color on my white towels. Thinking I had not rinsed well enough, I left it longer and rinsed longer the second time. Not as much residue on my towel but after a hard workout the next day as I was wiping my face and hairline, there was red on my hand towel. Red sweat is not what I want to see. Very disappointed with this purchase and will not buy again. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - We're truly sorry for your experience using our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color rejuvenationColor seleccionado: Caoba cobrizo I didn’t like this product at all. Made my hair way to red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not much changeColor seleccionado: Neutralizador violeta I didnt see much of a change...still have orange tones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessy - We're truly sorry that our Tinted Love did not provide the change you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not enough neutralizingColor seleccionado: Neutralizador de rubios Tint rinse does add shine and does neutralize some of the brassiness but not enough keep using in. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We're truly sorry that our Tint Rinse did not provide the neutralizing you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
mehColor seleccionado: Rojo Was pretty excited to try this product after reading some of the reviews. I have a lot of greys and wanted to spice up my hair without paying high prices at a salon. I tried it and saw no results. If I look hard and long enough in the mirror maybe a few strands are tinted but that was all. So I was disappointed:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We're truly sorry that our Tint Rinse did not provide the results you expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not work at all!Color seleccionado: Caoba cobrizo I tried this product 3 times following the directions. There was NO change to my hair color or to my gray roots. I would not recommend this product at all. Really disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We are so sorry to hear that your color did not turn out as you anticipated. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for an email with next steps so we can make sure we can adjust your color to your liking. |
Tinted LoveColor seleccionado: Beige cálido It's okay. I saw no difference in enhancing the color. Used 2 times. Don't use anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Smells great, doesn't workColor seleccionado: Dorado caoba The good part is that it smells great and leaves my hair soft and silky. The bad is that the color hasn't changed. I started with the recommended 3 minutes which did nothing, so I went up to 10 and still nothing. I've used it for 4 consecutive hair washes so it's had time to build up. I'm disappointed because other reviews said that it covered grays well, but they are just as sparkly as ever. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the grey coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't work on my dark hairColor seleccionado: Neutralizador rojo suave This did not work to tone down the very warm tones on my dark colour treated hair. My hair was very red toned though so may work if you just have a bit of unwanted red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAleta - Thank you for your feedback. We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn't do anything for meColor seleccionado: Dorado caoba There's nothing wrong with this, so I couldn't justify 1 star. It did absolutely nothing for my hair, I ended up throwing it away :( One positive is that it didn't smell bad. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Red tint rinseColor seleccionado: Rojo Did not like the red, kinda made hair look pinkish! May not have used enough? I definitely am a copper girl ! Wasn't happy with tint rinse at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawnya - We're truly sorry that our Tint Rinse (Red) made your hair look pink. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Cerise PinkColor seleccionado: Rojo I was advised to try the tint rinse to keep my main colour going for longer. As normal, the fade started at less than two weeks. I was a little surprised to end up with pink hair. Ironically it lasts longer than the usual colour! People have said how nice it is but it's not what I was aiming for. I think I will forgo the permanent colour and keep using the tint. Having said that I'm well aware that red colour doesn't have the pigment to keep going but it usually last a little longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacky - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as good as Devoted to Hue!Color seleccionado: Rojo This product is okay. It does deposit color, but is not a conditioner. I absolutely LOVED Devoted to Hue in Red, and still cannot believe that you discontinued it! Please bring Devoted to Hue back!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarrie -We're truly sorry that our Tint Rinse (Red) did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TintColor seleccionado: Dorado caoba It’s ok, I didn’t really see much over all effect from it but haven’t used it often 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElisa - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t workColor seleccionado: Neutralizador de rojos intensos I used this product as instructed & after reading reviews. It didn’t do a thing. It didn’t touch any of the orange brass tones I had going on in my hair. It felt like it enhanced them even more. Sadly this product did not work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsty - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brass tones like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Red headColor seleccionado: Cobrizo Not as good on red as the golden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for my hairColor seleccionado: Neutralizador de rojos intensos It did not do anything to my haircolor, but might work on others. My hair was a faded salon-brown that became orange. The product had no effect on my situation. I had to go back to salon and bleach stripes to even it out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatniss - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
tint rinseColor seleccionado: Neutralizador de rubios didn't work for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAurelia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t workColor seleccionado: Morado The violet tint is a wonderful color but I don’t see it even temporarily sticking to my hair after use. It all just washes away without although toning your color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t see a difference.Color seleccionado: Neutralizador de rubios I’ve been using purple shampoos for years and thought I’d give this one a try. I had high hopes, but honestly didn’t notice any difference over the weeks I’ve been using it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No improvementColor seleccionado: Rojo Highly disapointed saw no difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not a good as I thought it would beColor seleccionado: Cobrizo I am sure I am using this right, however it makes my hair go greasy more quickly and leaves it feeling like I haven’t washed the treatment out probably . Have only used it 3 times in the months I have had it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We're truly sorry that our Tinted Love (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A little greenColor seleccionado: Neutralizador de rojos intensos This definitely takes the orange/gold tones out of my hair, but also leaves it a little on the green side. I have to use purple shampoo after to get rid of the green. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left a green tint in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't workColor seleccionado: Neutralizador de rojos intensos I saw a good review of the product on youtube, I bought 2 tubes, it did not tone down the brassiness in my hair at all, didn't see a différence at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSaliha - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not tone down the brassiness in your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Drying & Did NothingColor seleccionado: Beige cálido I was really impressed with the gold tint rinse, and I was expecting this one to be exactly what I needed because I have almost white blonde hair and I was hoping it would tone it down a bit. It did absolutely nothing but dry out my hair, I was so excited for this product and it really disappointed. If you want a nice blonde color go with the gold, or just have your stylist tone it because this did nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadi - We're sorry to hear that your warm beige Tint Rinse resulted in unsatisfactory results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
Liked it!Color seleccionado: Castaño claro The boost is subtle, it’s not like it’s blending any gray roots away (which I wish it would!!) but hair is shinier with more color dimension after use. I have to leave it on for quite awhile in the shower for this effect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
NopeColor seleccionado: Cobrizo It put orange streaks in my hair and stained my towels. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Didn’t likeColor seleccionado: Neutralizador de rojos intensos Did not add shine like was advertised 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not add shine like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Didn't seem to do anythingColor seleccionado: Neutralizador de rubios This product didn't seem to make any difference in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We're truly sorry that our Tint Rinse Blonde Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Rinse Didn't Do It For MeColor seleccionado: Beige cálido I haven't seen enough of a difference to justify purchasing this again. Maybe I'm not applying it correctly, but my hair color looks exactly the same after using it. Just don't see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisapointedColor seleccionado: Cobrizo iO tried different ways of using it but was disappointed every time. I saw very little difference if any at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sureColor seleccionado: Neutralizador rojo I don’t see a difference when I use this on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMasumi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Oops after using Tint RinseColor seleccionado: Neutralizador de rojos After the 2nd time I used this Tint Rinse, I had areas on my hair that had black/grey stripes. My hair is strawberry blonde! A little disappointed with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DRYColor seleccionado: Neutralizador de rojos intensos It made my hair feel brittle and dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTonya - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left your hair feeling brittle and dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much going onColor seleccionado: Castaño oscuro I have very dark hair and can't really tell any difference when i use this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabitha - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
doesn’t workColor seleccionado: Neutralizador de rojos intensos absolutely no change, if anything my hair looked worse after i used it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not change your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It helpsColor seleccionado: Neutralizador violeta Although it was helpful in neutralising the orange tones slightly in my ash blonde colour, it didn't work as well as I was expecting and it was expensive in comparison to what I could get from my local store but not any better performance. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSam - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DesapointedColor seleccionado: Neutralizador de rojos I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMerly - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DesapointedColor seleccionado: Neutralizador de rojos intensos I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMerly - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t see much of a change in hair colorColor seleccionado: Neutralizador de rojos Wish the product was thicker , and for me I just didn’t see much of a difference from my before and after trying it out one time. Just wasn’t for me. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecka - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tint rinseColor seleccionado: Neutralizador de rojos Used this before but it did not lather as much as I expected. Gave it another try and this time it lathered much better 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn’t workColor seleccionado: Neutralizador de rojos intensos I was really excited to get this product. It didn’t arrive after a long wait so I emailed and got a replacement one sent. But when I did use it, even a couple of times, and even left it on for longer, nothing happened. If anything, my hair looks more brassy! Maybe it’s down to each individual but for me it was a complete waste of money and time. I am just going to go to the hairdressers and get them to tone my hair, or I might even just go for a whole new look instead. Anyway, I will never be purchasing ever again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |