I wanted this to work but it did absolutely nothing for my hair except leave it dry and a wod of my hair came out when I rinsed it out. I used as directed and I used it twice to be sure but won’t be risking my hair again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Hannah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne S.
agosto 5, 2021
No noticeable difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Anne S.
agosto 5, 2021
Didn't hurt my hair by any means, but I didn't really notice it helping with toning down the red tones I have throughout my hair. I went to a cooler brunette color dye from a more auburn tint, so I got this to go along with it for in between dye jobs as the color faded some.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Anne - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nadine J.
agosto 3, 2021
Not working
Color seleccionado: Dorado
PUBLICADO POR:
Nadine J.
agosto 3, 2021
Not working
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nadine - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Valerie W.
agosto 3, 2021
No real different, IMO.
Color seleccionado: Dorado
PUBLICADO POR:
Valerie W.
agosto 3, 2021
I don't really see much of a difference with this.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Valerie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jamie P.
agosto 2, 2021
Stains
Color seleccionado: Dorado caoba
PUBLICADO POR:
Jamie P.
agosto 2, 2021
This stains your scalp when you use it. Looks worse not better.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jamie - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bianca W.
julio 29, 2021
I like the concept but the product is too runny
Color seleccionado: Rojo
PUBLICADO POR:
Bianca W.
julio 29, 2021
I really like the concept of this product, however it was so runny. It would occasionally leak a bit on my bathroom floor from sitting in the container. And since it was so runny. It was hard to really keep the product really well in your hair.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Bianca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rachele D.
julio 29, 2021
doesn't appear to make a change
Color seleccionado: Rojo
PUBLICADO POR:
Rachele D.
julio 29, 2021
doesn't appear to make a change
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rachele - We’re truly sorry that our Tint Rinse (Red) did not provide the coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rachele D.
julio 29, 2021
doesn't appear to make a change
Color seleccionado: Morado
PUBLICADO POR:
Rachele D.
julio 29, 2021
doesn't appear to make a change
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rachele - We’re truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jan P.
julio 28, 2021
Wrong Move
Color seleccionado: Dorado
PUBLICADO POR:
Jan P.
julio 28, 2021
This was recommended for my new colour but sadly it took the colour out and I ended up with a ginger parting. Won’t use it again.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Jan P. - Thank you for your feedback! We're truly sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Sabine S.
julio 27, 2021
Verbessert meine Haarfarbe nicht
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Sabine S.
julio 27, 2021
Dieser Neutralisieren führte nicht zum gewünschten Farbergebnis.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Sabine S.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Wanda D.
julio 27, 2021
Tint Rinse purple
Color seleccionado: Morado
PUBLICADO POR:
Wanda D.
julio 27, 2021
It dry my hair horribly. The tint didn't even work for my hair. I was disappointed. I believe esalon products are not best products for my hair type.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Wanda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Darlene R.
julio 26, 2021
Wear gloves
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Darlene R.
julio 26, 2021
My hair is soft black so its dark. This tint rinse really stains your hands & fingernails. It's a bit watery so comes out quickly and will make a mess. Use gloves or it will stain bad. I don't see a color difference in my hair so I feel it was a waste of money.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Darlene - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kimberly D.
julio 24, 2021
I hated the color.
Color seleccionado: Cobrizo
PUBLICADO POR:
Kimberly D.
julio 24, 2021
I did not like the color. Made my hair
look like a carrottop
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Lydia M Garnier J.
julio 24, 2021
No change in color in-between coloring as expected.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Lydia M Garnier J.
julio 24, 2021
Will probably not order again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lydia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
L Hughes
julio 23, 2021
Did nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
L Hughes
julio 23, 2021
Very disappointing, a complete waste of money. The only place it deposited colour was my nails
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
L Hughes - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Julia P.
julio 22, 2021
Made my hair, well, copper
Color seleccionado: Cobrizo
PUBLICADO POR:
Julia P.
julio 22, 2021
It came with everything when I bought my first kit. I was slightly confused as the instructions on the leaflet said to use it before and the instructions on the bottle said to use after. I ended up getting a phone call from one of the advisors who was an extremely lovely and helpful lady. She confirmed i should use it before so i did as i was told.
I bought demi permanent dye and the more i wash my hair the more copper it comes out (blue/purple shampoo is not helping). I'm very disappointed and wish I had gone with my guts and skipped this product altogether.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Julia P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Ruthanne R.
julio 20, 2021
Not impressed.
Color seleccionado: Cobrizo
PUBLICADO POR:
Ruthanne R.
julio 20, 2021
This product did nothing to revive, refresh, boost or tint my hair color. I won’t purchase again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ruthanne - We're truly sorry that our Tint Rinse (Copper) did not provide the refresh and boost of tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lizabeth M.
julio 20, 2021
Make my hair dry
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Lizabeth M.
julio 20, 2021
I don't know what to say but let's my hair dried and no soft even after applying conditioner.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lizabeth - We're truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Giulia S.
julio 19, 2021
refresh
Color seleccionado: Morado
PUBLICADO POR:
Giulia S.
julio 19, 2021
prodotto utile per ravvivare il colore, un po' difficile la gestione sotto la doccia come indicato.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Giulia - Grazie per aver condiviso la sua opinione con noi! Siamo felici che il prodotto sia di suo gradimento, le abbiamo inviato un'email con alcuni consigli per l'applicazione, nel caso potessero esserle utili. Grazie ancora per la sua fiducia!
PUBLICADO POR:
Danita L.
julio 18, 2021
So so
Color seleccionado: Cobrizo
PUBLICADO POR:
Danita L.
julio 18, 2021
Can't really tell whether it's making a difference or not
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Danita - We're truly sorry that our Tint Rinse (Copper) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy K.
julio 17, 2021
Not the right one for me
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Wendy K.
julio 17, 2021
I chose this based on description and reviews. I have caramel brown color with lighter blonde highlights. I really wanted to use something to make my highlights pop. I tried it once, followed directions and nothing happened. Tried it for a second time, this time I used more and left it longer and I almost feel like it made left my base color with more reddish tones. I am not sure if I chose the right product for me or if it just didn't work for me. I would hate to order again, pay shipping and get it wrong. I was so hopeful after reading the reviews and couldn't wait to get it. Unfortunately I am a little disappointed.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Wendy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide your highlights the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Vicky L.
julio 17, 2021
Lovely colour but very harsh on your hair
Color seleccionado: Cobrizo
PUBLICADO POR:
Vicky L.
julio 17, 2021
Wouldn’t recommend other than extremely occasionally and bare in mind if your hair is in good condition it will strip your hair of its natural shine
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Vicky L.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Ana Maria M.
julio 17, 2021
Not so great
Color seleccionado: Rojo
PUBLICADO POR:
Ana Maria M.
julio 17, 2021
It gets more color in my hands than in the hair
Maybe has to be use it more often. But the difference is not that much
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Ana Maria M. - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Sumi F.
julio 15, 2021
It’s ok
Color seleccionado: Cobrizo
PUBLICADO POR:
Sumi F.
julio 15, 2021
Mediocre color deposit
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sumi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sigita V.
julio 15, 2021
Disaster
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sigita V.
julio 15, 2021
An absolute waste of money and hopes. Has done nothing to the brassy/warm tones and the lighter hair made dirty/greenish looking. Absolutely ugly.
Requested a refund.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sigita V. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Team to resolve your concern. Please let us know if there is anything else we can do to help! We're always looking to improve our service and products, and truly value everything our clients say.
PUBLICADO POR:
Judi L.
julio 14, 2021
did not use
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Judi L.
julio 14, 2021
I did not use not needed
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Judi - Thank you for reaching out! Once you've had the chance to try Tint Rinse, we would love to hear your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia H.
julio 14, 2021
Cancel
Color seleccionado: Cobrizo
PUBLICADO POR:
Patricia H.
julio 14, 2021
Not happy
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Patricia - Thank you so much for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laura F.
julio 13, 2021
Looks good but doesn’t feel good
Color seleccionado: Dorado
PUBLICADO POR:
Laura F.
julio 13, 2021
I like the product, the colour and how easy it is to use but hair feels likes rough and tangles easy afterwards, similar to the feeling of washing without conditioning. Discontinued use
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Laura F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Adrian D.
julio 9, 2021
Waste of money
Color seleccionado: Rojo
PUBLICADO POR:
Adrian D.
julio 9, 2021
Doesn’t do a thing. Don’t waste your money.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Adrian - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Dagmar G.
julio 7, 2021
Irritating
Color seleccionado: Dorado
PUBLICADO POR:
Dagmar G.
julio 7, 2021
Left hair like straw made my scalp itch.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dagmar - We're truly sorry that our Tint Rinse (Golden) did not provide the texture and moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Paloma R.
julio 6, 2021
I didn’t even use it because my hair didn’t turn out to be purple.
Color seleccionado: Morado
PUBLICADO POR:
Paloma R.
julio 6, 2021
Not happy because I didn’t use it with my hair.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Paloma - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Deborah T.
julio 5, 2021
Doesn't work as well on greys
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Deborah T.
julio 5, 2021
Doesn't cover greys well. Otherwise, good!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Deborah - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Deborah T.
julio 5, 2021
Doesn't cover greys
Color seleccionado: Castaño claro
PUBLICADO POR:
Deborah T.
julio 5, 2021
Doesn't cover greys!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Deborah - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa B.
julio 4, 2021
Not the expected color
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Melissa B.
julio 4, 2021
Very orange…not very mahogany
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sylvie A.
julio 3, 2021
Un peu déçue
Color seleccionado: Dorado
PUBLICADO POR:
Sylvie A.
julio 3, 2021
Je pensais,vraiment pouvoir cacher un peu plus longtemps mes cheveux blancs mais ca ne fonctionne pas. Par contre les cheveux sont brillants et fortifiée.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Sylvie - Si vous avez besoin de cacher mieux vos cheveux blancs, nous serons ravis de vous assister davantage ! Nous vous avons envoyé un email avec les prochaines étapes ; nous vous remercions d'avoir pris le temps de partager votre expérience avec nous ! N'hésitez pas à nous contacter à tout moment pour tout renseignement.
PUBLICADO POR:
Angela V.
junio 30, 2021
Upset
Color seleccionado: Morado
PUBLICADO POR:
Angela V.
junio 30, 2021
This stained Mt hands neck and shower
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Angela - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa R.
junio 29, 2021
So so product
Color seleccionado: Dorado
PUBLICADO POR:
Lisa R.
junio 29, 2021
Don’t really see anything from this product
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lisa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
christina W.
junio 29, 2021
Meh
Color seleccionado: Dorado
PUBLICADO POR:
christina W.
junio 29, 2021
Although it’s a good product to try, for me it didn’t give me the look I wanted. Just a personal preference kinda thing.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Christina - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer C.
junio 29, 2021
Not sure what it is supposed to do?
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer C.
junio 29, 2021
Smells nice, but I do not see a difference either way.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer - We’re truly sorry that our Tint Rinse (Golden) did not provide the tone and coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Abbie B.
junio 28, 2021
Love the color - hate the bottle
Color seleccionado: Cobrizo
PUBLICADO POR:
Abbie B.
junio 28, 2021
This product keeps my hair vibrant until my next color appointment! However, it needs new packaging - it leaks out EVERYWHERE when the cap is closed. The consistency is just too thin too be in this type of bottle.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Abbie - We’re truly sorry that our Tint Rinse packaging has not met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Helen S.
junio 28, 2021
My hair is still rather red
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Helen S.
junio 28, 2021
I bought this in the hope that it would neutralise any red tones that appeared after using the 'light brown' dye. Unfortunately, my hair is a distinctly reddish shade. I actually caught sight of myself in a window this morning and winced at my hair colour :( I gave it two stars as it smells nice and my hair is quite shiny after using it, but I don't think it really works on the redness...
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Helen S. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Zindy F.
junio 28, 2021
Remove
Color seleccionado: Rojo
PUBLICADO POR:
Zindy F.
junio 28, 2021
Can you remove this item from my order for next time
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
We're truly sorry to hear that you were unhappy with our Tint Rinse in Red. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mom S.
junio 25, 2021
Meh
Color seleccionado: Morado
PUBLICADO POR:
Mom S.
junio 25, 2021
Leaves residue on everything after using AND after shampoo hair as usual until it all finally rinses out. No noticeable shine, color boost or tint after using for 30 days 2 weeks after new color and after retouch root coloring.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mom - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristina Y.
junio 24, 2021
I see no difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kristina Y.
junio 24, 2021
I see absolutely no difference when I use this.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Kristina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa D.
junio 23, 2021
Not worth the time
Color seleccionado: Castaño claro
PUBLICADO POR:
Lisa D.
junio 23, 2021
Who has three minutes to stand in a shower wet or sit in an empty bathtub to wait for 3 min in between shampoo and conditioner?? If the product gave amazing results I would consider it but no results and a huge waste of my time.
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PUBLICADO POR:
joanna A.
Respuesta de nuestros expertos
Lisa-We're truly sorry that our Tint Rinse did not provide the desired results that you expected. We truly appreciate every client, and look forward to providing you with a product that will better suit your needs in the future.
PUBLICADO POR:
Jayne D.
junio 21, 2021
Hasn’t taken the brassiness out at all
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Jayne D.
junio 21, 2021
Not touched my brassiness but nicely rubs in
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Jayne D. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Jamie L.
junio 18, 2021
Can’t tell a difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jamie L.
junio 18, 2021
Aside from adding subtle shine post wash, I couldn’t really tell I used this product. I’m sorry.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jamie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and results that you expected. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Maria M.
junio 16, 2021
Not used
Color seleccionado: Dorado caoba
PUBLICADO POR:
Maria M.
junio 16, 2021
Unfortunately, I will not be using this product. I added it to my order after my last (second) shipment and did not cancel the third order in time to not receive the product. I will not be using it because the color treatment dried out my hair very badly and I no longer trust products from this company.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Maria - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea L.
junio 15, 2021
not sure what it supposed to do
Color seleccionado: Cobrizo
PUBLICADO POR:
Andrea L.
junio 15, 2021
I don't think this did anything to my hair. I didn't notice anything after using it. I tried it, but won't be buying it again.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Margo M.
junio 13, 2021
Average
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Margo M.
junio 13, 2021
Turned pink as it faded.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Margo - We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Monique B.
junio 12, 2021
I’m not sure if I did it right.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Monique B.
junio 12, 2021
I have light brown hair right now & my natural color is a medium/light blonde. I’ve died my hair so many different colors in the past & ive died it different reds so now whenever I die my hair it always fades into a light brown with a gold/orange look which I hate. I’ve tried blue toner shampoos for brown died hair but they don’t work for me & seems like they dry out my hair. I decided to try this product because I’ve seen good reviews & ive watched videos about it on YouTube. So I shampooed my hair in the shower like normal then I used this product & left it in for maybe 5 minutes rinsed it out put my regular conditioner & I even used the weekly retreat masque after but now my hair looks like it somehow lightened & now looks dark blonde I’m not sure how that was possible but I’m going to try again next wash day maybe without using the masque after.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Monique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary R.
junio 11, 2021
Soso
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Mary R.
junio 11, 2021
It's not great
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Mary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mariah A.
junio 11, 2021
Was recommended this to fix highlights
Color seleccionado: Castaño claro
PUBLICADO POR:
Mariah A.
junio 11, 2021
I was recommended this to help even out and blend my highlights after using the esalon light set as I had 2 very blonde streaks in my hair which looked really random with my brown hair. I’ve used it a few times and the blonde streaks are still very blonde and I have not noticed much of a difference. It might work for someone else but it didn’t work for me.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Mariah - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to discuss this matter further and see what we can do about remedying this situation. Keep an eye on your inbox for more details, and thanks for sharing your experience with us.
PUBLICADO POR:
Claudia S.
junio 9, 2021
Rotabdeckung
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Claudia S.
junio 9, 2021
Die Intensität ist nicht sehr wirkungsvoll, man muss das Produkt sehr lange einwirken lassen damit man eine Veränderung ansatzweise erkennen kann.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Claudia S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Imelda B.
junio 9, 2021
Tint
Color seleccionado: Dorado
PUBLICADO POR:
Imelda B.
junio 9, 2021
I don't think it kept my cooler very well but it was a nice shampoo
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Imelda B.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Alexandra R.
junio 8, 2021
Did NOTHING for my brassy orange hair! Can't get a refund!
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Alexandra R.
junio 8, 2021
My hair medium brown hair turned orange from the eSalon Light Set. Seriously, it turned NEON ORANGE. eSalon recommended I try Light Set again and pair it with the balancing Tint Rinse. I foolishly trusted the eSalon rep and tried it again.
Well, my hair turned orange again and the purple Tint Rinse did absolutely nothing for me. I used it several times, and all it did was foam up into a huge lather that seriously dried out my hair. My hair is a hideous bright orange and damaged and I'm so sad.
Here's the worst part!!
eSalon would not honor their 100% money back guarantee for me. Be careful with this company, they hide the fact that they only offer 1 refund per customer in the fine print. But that won't stop their representatives from encouraging you to buy MORE products to fix your hair, and then when that doesn't work, they will deny you a refund. Buyer beware!! I will never shop from eSalon again.
All I can do is hope someone who reads this will learn from my mistakes and save their hair from the damage and embarrassment I am going through by not purchasing the eSalon Light Set or Tint Rinse.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Alexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Dana B.
junio 4, 2021
Not sure what changed?
Color seleccionado: Dorado
PUBLICADO POR:
Dana B.
junio 4, 2021
I've used the rinse 4 times now since receiving it and can't say that I see any difference to my hair. Perhaps my curls are just too dark to have a golden glow? I may try a different shade, but the gold was invisible on my head.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Dana - We're truly sorry that our Tint Rinse (Golden) did not provide the golden results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Von M.
junio 3, 2021
Colour good - feel bad!
Color seleccionado: Cobrizo
PUBLICADO POR:
Von M.
junio 3, 2021
I love the colour this gives me in between colouring. However, no matter how long I rinse for, it leaves an itchy deposit on my scalp. Sadly, this has led to little scabs.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Von M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Anabel P.
junio 3, 2021
Not so effective tint rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Anabel P.
junio 3, 2021
I found that it did not do much for my hair cover problem as now the white baby hairs are fen more noticeable
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Anabel - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elizabeth E.
junio 3, 2021
Tint rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Elizabeth E.
junio 3, 2021
Not the right color.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Elizabeth - We’re truly sorry that the Tint Rinse was no the right color. We take our clients' feedback to heart and continue to improve our products each and every day. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Kenneth W.
junio 3, 2021
Way too much red
Color seleccionado: Cobrizo
PUBLICADO POR:
Kenneth W.
junio 3, 2021
Tried it and so much red I had to redye my hair got rid of it and want other places with maby blond highlights or tint would be nice but not red
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Kenneth - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Louise S.
junio 2, 2021
Hair so dry, it's breaking off
Color seleccionado: Cobrizo
PUBLICADO POR:
Louise S.
junio 2, 2021
I really wanted to love this product and hoped it would help to keep my colour bright between colouring sessions. I was really disappointed that I saw no change in the colour but worse, the condition of my hair has changed drastically for the worse since using it. My hair had always been strong but this left it so dry and knotty, it's broken quite badly at the crown and several inches down so I have noticeable short pieces that weren't there before. Having very long hair, this is quite upsetting as they're going to take so long to grow out.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Louise S. - Thank you for contacting us. We're truly sorry that our Tint Rinse (Copper) did not work for you. We value every client, and look forward to providing you with a product that will better suit your needs. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Sharon M.
junio 1, 2021
Just about ok
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sharon M.
junio 1, 2021
Ok did not see a great deal of difference when I used it probably won’t buy again
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sharon M. - Thank you for your feedback! We are so sorry to hear that our Tint Rinse (Mahogany Copper) did not work for you. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Maureen A.
mayo 31, 2021
Not thrilled
Color seleccionado: Cobrizo
PUBLICADO POR:
Maureen A.
mayo 31, 2021
Made my hair not such a great shade looked fake
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Maureen - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah B.
mayo 30, 2021
Very messy
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Sarah B.
mayo 30, 2021
does not work, stains hands and is very runny. I will not buy again. I use it couple of time now and i didnt see any difference.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tabatha N.
mayo 29, 2021
Not a match
Color seleccionado: Cobrizo
PUBLICADO POR:
Tabatha N.
mayo 29, 2021
This did not match the color esalon designed for me
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tabatha - We're truly sorry that our Tint Rinse (Copper) was not the correct shade for your hair color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katlen T.
mayo 28, 2021
Unklare Wirkung
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Katlen T.
mayo 28, 2021
Mir ist leider nicht ganz klar, wie oft man das Haar damit waschen muss, bis sich eine Wirkung zeigt, oder ich habe zu wenig Rotpigmente , die herausgelöst werden könnten; ich sehr nicht wirklich einen Unterschied.. sry.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Katlen T. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Soft Red Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Mona L.
mayo 28, 2021
Can’t tell any difference
Color seleccionado: Morado
PUBLICADO POR:
Mona L.
mayo 28, 2021
I used the red before and it seemed to work, when I use the purple does not seem to add any tint.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Mona - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Keli O.
mayo 27, 2021
Make my hair super dry
Color seleccionado: Dorado caoba
PUBLICADO POR:
Keli O.
mayo 27, 2021
This did nothing for me at all! No shine or brilliance and it made my hair very dry.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Keli - We're truly sorry that our Tint Rinse did not provide the moisture and shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
LeeAnna D.
mayo 26, 2021
It's ok
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
LeeAnna D.
mayo 26, 2021
I haven't really noticed a huge difference when using this. My ends tend to turn a little red several weeks after color, so I ordered this to help offset that. I've used it a few times now, but haven't noticed much difference.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
LeeAnna- We're truly sorry that our Tint Rinse did not work out the way you wanted it to. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beverly B.
mayo 26, 2021
Tint ok
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Beverly B.
mayo 26, 2021
Tint is ok but leaves my hair oily even after throughly rinsing.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Beverly-We are truly sorry that our Tint Rinse leaves your hair oily. We value every client, and look forward to providing you with a product that will better suit your needs! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
PUBLICADO POR:
molly G.
mayo 25, 2021
Spotty Color
Color seleccionado: Cobrizo
PUBLICADO POR:
molly G.
mayo 25, 2021
I dyed my hair copper from esalon and have used this tint rinse 4 times in between dyes. This always leaves my hair color spotty and uneven. I love the idea of this product which is why I kept trying it to see if it was a user error. But I have stopped using it because it looks really uneven.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Molly - Thank you for sharing your feedback. We're sorry to hear your Tint Rinse results were different than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dee D.
mayo 23, 2021
Shine
Color seleccionado: Morado
PUBLICADO POR:
Dee D.
mayo 23, 2021
Didn't give my hair the shine I thought it was for.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dee - We're truly sorry that our Tint Rinse (Purple) did not provide the shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marie-Odile T.
mayo 23, 2021
Trés fade
Color seleccionado: Beige cálido
PUBLICADO POR:
Marie-Odile T.
mayo 23, 2021
Bonjour , après un 1 er essai ,le résultat n'est pas visible ,aucun effet .
Peut être qu'il faut allonger la pause . A réessayer ...
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Marie-Odile T. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés que notre Tint Rinse n'a pas répondu à vos attentes. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Deborah H.
mayo 22, 2021
Disappointed
Color seleccionado: Castaño claro
PUBLICADO POR:
Deborah H.
mayo 22, 2021
I previously tried a lighter shade if tint rinse but it didn’t really do anything. I thought I’d maybe chosen the wrong tint colour and ordered this one instead. I still didn’t notice any difference to my hair whatsoever unfortunately. I love most of the other products in the range but this one just doesn’t seem to be for me.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Deborah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynn K.
mayo 21, 2021
too dark
Color seleccionado: Cobrizo
PUBLICADO POR:
Lynn K.
mayo 21, 2021
this is also too dark, but better than the hair color
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lynn - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nichole B.
mayo 20, 2021
Not for me
Color seleccionado: Cobrizo
PUBLICADO POR:
Nichole B.
mayo 20, 2021
I have tried this a few times now and my hair always feels greasy after. I also don't notice a difference in my color. I love the esalon hair color but this product doesn't work for me.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Nichole - We're truly sorry that our Tint Rinse (Copper) did not provide the texture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sonia Q.
mayo 18, 2021
Meh.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sonia Q.
mayo 18, 2021
On level 6 hair for 4 minutes, this had zero impact. Tried a second time the next day and still got no result. Plus, it increased shedding.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Sonia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emily S.
mayo 18, 2021
Too brassy
Color seleccionado: Cobrizo
PUBLICADO POR:
Emily S.
mayo 18, 2021
Works but I wasn't a fan of the orange hue
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Emily - We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Anita G.
mayo 18, 2021
Didn't work for me
Color seleccionado: Rojo
PUBLICADO POR:
Anita G.
mayo 18, 2021
I purchased the red tint to correct the orange/copper and red color in my brunette hair that had faded , unfortunately it turned my hair pink .
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Anita - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Natalia J.
mayo 16, 2021
Not sure about it.
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Natalia J.
mayo 16, 2021
While it does make my hair feel silky, I don't see the effect of toning the brassiness out of my hair. Also, the next day my hair feels waxy. It only on the days after I use the tint rinse.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Natalia - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alison A.
mayo 16, 2021
Very runny
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Alison A.
mayo 16, 2021
Very runny and dried out my hair. Would not recommend
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Alison A. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that you have had a bad experience with a Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Emilie B.
mayo 16, 2021
Not sure it does anything
Color seleccionado: Dorado
PUBLICADO POR:
Emilie B.
mayo 16, 2021
I've been using it for months, keeping it on for longer, but I don't see a difference. Maybe I have to use it more often. I only wash my hair about twice a week.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Emilie - We're truly sorry that our Tint Rinse (Golden) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Samantha T.
mayo 16, 2021
Not as expected.
Color seleccionado: Dorado
PUBLICADO POR:
Samantha T.
mayo 16, 2021
The tint rinse has a lovely thick lather, but sadly it has dried my hair out quite badly 😢. I used a hair mask afterwards for a deep condition, but my ends are still quite dry.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Samantha T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Anne S.
mayo 14, 2021
Gefällt mir nicht
Color seleccionado: Dorado
PUBLICADO POR:
Anne S.
mayo 14, 2021
Ich habe es jetzt noch mal mitgeliefert bekommen da ich es vergessen habe aus der Bestellung zu entfernen. Bei der frischen Haarfarbe geht es noch, aber mit der Zeit werden meine Haare damit gelblich. Zumindest erscheint es mir so. Deswegen verwende ich es jetzt nicht mehr.
Vielleicht ist es gut wenn die Haare mehr goldfarben sind.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Anne S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Wendy C.
mayo 14, 2021
No difference
Color seleccionado: Morado
PUBLICADO POR:
Wendy C.
mayo 14, 2021
Used regularly after colouring hair but Sorry to say ... A lot of rinsing , And no difference to colour tone, no purple tones seen...
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Wendy C. - We're so sorry that our Tint Rinse Purple did not provide the purple tone you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Amber B.
mayo 13, 2021
Doesn’t work AT ALL.
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Amber B.
mayo 13, 2021
My hair looks the exact same! I followed the instructions to a T! Waste of $12 in my opinion just order more color and take the 1.5 hours it takes. This is extremely disappointing and sad.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
I'm so sorry to hear our Tint Rinse in Dark Brunette did not work for you! We have reached out to you via email to help, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please check your inbox for more details and let us know if we can help with anything else.
PUBLICADO POR:
Maria T.
mayo 13, 2021
Does nothing
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Maria T.
mayo 13, 2021
Wasn’t really doing anything to my colour so far.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Maria T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Mahogany Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Pamela B.
mayo 8, 2021
Umm!
Color seleccionado: Dorado caoba
PUBLICADO POR:
Pamela B.
mayo 8, 2021
Doesn't seem to work.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Pamela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation! We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rachel B.
mayo 7, 2021
A puzzle
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Rachel B.
mayo 7, 2021
This product was recommended by the stylist . However, it did not work in my hair and noticed nothing different.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Rachel M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Mackenzie K.
mayo 5, 2021
DO NOT BUY
Color seleccionado: Cobrizo
PUBLICADO POR:
Mackenzie K.
mayo 5, 2021
This product is awful. It left my hair extremely dry and the color was not even at all.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mackenzie - We're truly sorry that our Tint Rinse (Copper) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy M.
mayo 3, 2021
Stains your scalp
Color seleccionado: Rojo
PUBLICADO POR:
Amy M.
mayo 3, 2021
Every time I've used this tint rince to brighten my color in between colors it stains my scalp and I can't get it off for 2-3 washes? Don't recommend it at all!
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle M.
mayo 2, 2021
Not convinced
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Michelle M.
mayo 2, 2021
Thought this would be great after reading all the reviews as it’s highly rated. After using my hair feels dry and still with a fair bit of warmth. Will keep using to see if it eventually works after using a couple more times and maybe use a mask after it to see if it help with the dryness.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Michelle M.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Lorelie A.
mayo 2, 2021
Tint
Color seleccionado: Cobrizo
PUBLICADO POR:
Lorelie A.
mayo 2, 2021
Love the color but it’s too strong for my hair made my hair really dry had to do extra hot oil treatment along with mask and conditioner. Although my hair are healthy. I’m afraid to use it again to try one more time less time, but don’t want to take chances.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Lorelie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elaine R.
abril 29, 2021
I have hot roots from your color
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Elaine R.
abril 29, 2021
My roots turned light and red from your color and my ends dark so they sent me purple shampoo no one followed up and did not care the shampoo did not work , no one followed up to see if there dish soap I was told to use fix my hair I was not going to use dish soap
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Janette - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Natasha H.
abril 29, 2021
it’s okay..
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Natasha H.
abril 29, 2021
this product didn’t release much color on my hair at all, it’s insanely runny and stains my shower. even when completely closed, it leaks. very very messy. not worth what little results i got.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Debbie - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Sylvie G.
abril 28, 2021
Decu
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Sylvie G.
abril 28, 2021
Je m attendais à une réelle différence comme le produit acheté en salon mais non
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sylvie G. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Denise D.
abril 28, 2021
Doesn’t work
Color seleccionado: Cobrizo
PUBLICADO POR:
Denise D.
abril 28, 2021
No tint used few times
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Denise - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Theresa K.
abril 26, 2021
Good coverage but made my hair too soft
Color seleccionado: Dorado
PUBLICADO POR:
Theresa K.
abril 26, 2021
I like the color test but it made my hair too soft and flat.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Theresa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
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