I ordered 2 Color Tints, (1 golden, 1 copper) and the Weekly moisturizing treatment. I tried to apply Autoship, so I can pay $6 each, instead of $15 each...my total is $45, and it should be $18!!! What's going on?
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Karin - Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ameia F.
febrero 4, 2021
Not working
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Ameia F.
febrero 4, 2021
I have used this twice and I don't get any color from it. It rinsed right out. I then have to color my hair with another color mixture until I can color it again. Not good! I like the idea a lot but wish it could be improved to actually leave color behind. Especially at the roots which is really where I need the color. As i said it's a wonderful idea if it worked!
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Beverly - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth B.
febrero 3, 2021
Not worth it
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Beth B.
febrero 3, 2021
I’ve tried several purple toning shampoos and this doesn’t really tone like other brands. It definitely didn’t make my hair look like the picture. My hair is at a level 9/10 and after using the rinse, it looked the exact same sadly. It does however make my hair super coarse. I will not be purchasing this product again.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Leah C.
febrero 1, 2021
MADE MY HAIR DARKER
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Leah C.
febrero 1, 2021
Colored my hair, it came out RED. Used this to get rid of the red tint and it made my hair actually DARKER. Dont waste your money.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Leah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help
PUBLICADO POR:
Sabine H
febrero 1, 2021
Wenig Wirkung
Color seleccionado: Dorado
PUBLICADO POR:
Sabine H
febrero 1, 2021
Leider konnte ich bisher wenig Auswirkungen beobachten. Habe es bisher aber auch erst zweimal verwendet.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Sabine H. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
pamela K.
enero 30, 2021
Just Ok
Color seleccionado: Dorado caoba
PUBLICADO POR:
pamela K.
enero 30, 2021
I didn't notice any difference to my hair color by using it. I could not tell if it extended the color. Would not buy again.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Pamela - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Summer Vo
enero 28, 2021
dried my hair and it felt like straw
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Summer Vo
enero 28, 2021
Although I love esalon products but this one is the worse product I ever used on my hair ( dark brunette)
Did nothing except damaging my hair to an extreme level as if I did bleaching. extremely dried and felt like straw. I have done 2 hair mask treatments and its still very damaged. I'm extremely disappointed with the recommendation, never again
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Summer - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sylvana M.
enero 28, 2021
Does not work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sylvana M.
enero 28, 2021
It doesn't do anything. I tried following the instructions to a T, no change my hair is still brassy. I tried leaving it longer, nothing, still red. It also leaves an oily film on the hair that makes the hair look dull.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sylvana - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary H.
enero 27, 2021
No effect
Color seleccionado: Castaño claro
PUBLICADO POR:
Mary H.
enero 27, 2021
I did not find any positive effects using this product. No reviving color. No “brilliant shine.” However, I would recommend “Shine Silk” for shine.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mary - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Whitney T.
enero 25, 2021
Didn't Notice a Change
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Whitney T.
enero 25, 2021
I didn't really notice a change in tone or reduction in orange/brassiness, especially after using the light set.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Whitney - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristen D.
enero 25, 2021
soft
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kristen D.
enero 25, 2021
made hair soft but no changes.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kristen - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Renei Y.
enero 25, 2021
Not noticeable
Color seleccionado: Cobrizo
PUBLICADO POR:
Renei Y.
enero 25, 2021
I’ve used this 3 times in between color and it is completely unnoticeable.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Renei - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barbara A
enero 21, 2021
Tiny rinse
Color seleccionado: Dorado caoba
PUBLICADO POR:
Barbara A
enero 21, 2021
The color is darker than expected. Anticipated some red tones, definitely brown.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Barbara - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kirsty W.
enero 20, 2021
Did nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Kirsty W.
enero 20, 2021
Ordered this £18 with shipping and was suggested on my account but it didn't nothing
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kirsty W. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. However, based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Melissa O.
enero 19, 2021
Meh
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Melissa O.
enero 19, 2021
Don’t really see it does anything-pretty sure I didn’t order this a second time but they sent it anyway and wouldn’t refund me
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Melissa- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Estelle H.
enero 19, 2021
Hate the smell
Color seleccionado: Rojo
PUBLICADO POR:
Estelle H.
enero 19, 2021
Watermelon scent is awful and puts me off using it which is a shame bc it seems to add a lot of shine to hair
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Estelle H. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red) did not meet up to your expectation. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Savannah R.
enero 18, 2021
Upped color but breakage after 1st use
Color seleccionado: Dorado
PUBLICADO POR:
Savannah R.
enero 18, 2021
After just one wash I enjoyed the immediate difference in vibrancy and tone but I noticed much more hair breakage than usual. Even after several days without use and conditioning treatments my hair still has a more brittle feel. I understand this contains ammonia but I was highly disappointed in the final results of this product.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Savannah- We're truly sorry that our Tint Rinse (Golden) did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Peggy P.
enero 18, 2021
Tint Rinse To Refresh Color Treated Hair
Color seleccionado: Castaño claro
PUBLICADO POR:
Peggy P.
enero 18, 2021
I never want to give a bad review, but I oh, I was so disappointed in Tint Rinse. I fully anticipated I would love this product. It seemed the perfect solution to dull hair color that needs refreshing about that second or 3rd week after an initial hair color. I followed the instructions carefully, but sadly, it didn't refresh or brighten my hair color nor did it add any shine. A good conditioner was ultimately a better solution. I can't recommend this product and it breaks my heart. Sorry.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Peggy- We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kay A.
enero 16, 2021
Doesn’t tone the red
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kay A.
enero 16, 2021
Leaves hair shiny, but doesn’t tone the red
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kay - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the red neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joan J.
enero 15, 2021
Tint Rince
Color seleccionado: Beige cálido
PUBLICADO POR:
Joan J.
enero 15, 2021
It is very simple to use, but I didn’t really see any difference in my color after I dried my hair.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Joan - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bonnie M.
enero 14, 2021
Not so easy.
Color seleccionado: Rojo
PUBLICADO POR:
Bonnie M.
enero 14, 2021
This is a short term rinse that is really messy to apply, and I don’t really see the difference to using this every other application so I stopped.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Bonnie - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laetitia I.
enero 14, 2021
Cheveux rêches
Color seleccionado: Dorado caoba
PUBLICADO POR:
Laetitia I.
enero 14, 2021
Les cheveux sont rêches après utilisation, pour un résultat invisible... Je passe...
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Laetitia I. - Merci pour vos commentaires ! Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas répondu à vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation. Chaque cliente est importante et nous sommes impatients de discuter avec vous des produits qui répondront mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
DOROTHY G.
enero 12, 2021
Made hair coarse and hard to comb
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
DOROTHY G.
enero 12, 2021
I used this twice and after I used conditioner it made my hair coarse, dry, and hard to comb out. I am not using any longer so I wasted my money
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dorothy- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ruby S.
enero 12, 2021
A Bit Red
Color seleccionado: Cobrizo
PUBLICADO POR:
Ruby S.
enero 12, 2021
If you have very red coloured hair or are naturally ginger and looking for more depth it's probably perfect, but for me it was way too red and not "ginger" enough, I also felt like it had a tendency to be quite patchy on drier areas of my hair, and especially around face framing pieces and the top section. I mixed it with the golden version and preferred it like that.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ruby S. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Karla R.
enero 11, 2021
Did not reduce brassiness
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Karla R.
enero 11, 2021
I used this daily and my color remained to brassy.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Karla- We're are so sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janie H.
enero 7, 2021
wrong color
Color seleccionado: Dorado
PUBLICADO POR:
Janie H.
enero 7, 2021
The copper tint turned my hair red. I thought I order the med-dark blonde color.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Janie- We're truly sorry that our Tint Rinse (Golden) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzan L.
enero 6, 2021
Hmmm
Color seleccionado: Rojo
PUBLICADO POR:
Suzan L.
enero 6, 2021
Didn't stick in my stripped hair. Must need color to cling onto.
Very disappointing.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Suzan- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hope
enero 6, 2021
Not for me
Color seleccionado: Dorado caoba
PUBLICADO POR:
Hope
enero 6, 2021
Maybe because of my short, fine hair there's not enough there to work with! As much as I wanted to love this product, after three uses, there has never been a noticeable difference. I love my eSalon hair color so just because the rinse didn't work for me, I'm still pleased with the main product.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Hope- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andra T.
enero 5, 2021
Not a favourite
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Andra T.
enero 5, 2021
Smells great, but it foams and it felt like it tangled my hair even worse that if I hadn’t used it.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Andra T. - Thank you for taking the time to share your feedback with us! We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more info.
PUBLICADO POR:
Hélène G.
enero 5, 2021
crème dorée
Color seleccionado: Dorado
PUBLICADO POR:
Hélène G.
enero 5, 2021
je l'ai peut-être mal utilisé mais je ne retrouve pas la brillance et les reflets dorés suggérés par la couleur de la crème
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Hélène G. - Merci pour votre commentaire ! Nous sommes désolés d’apprendre que vous n’êtes pas totalement satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous contacter par email.
PUBLICADO POR:
Laurel S.
enero 4, 2021
I didn't see much change
Color seleccionado: Castaño claro
PUBLICADO POR:
Laurel S.
enero 4, 2021
I haven't really seen any difference after using this three times. I understand it isn't really suppose to dye your hair but the package says it should give it a boost.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Laurel - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelli B.
enero 3, 2021
Disappointed
Color seleccionado: Morado
PUBLICADO POR:
Kelli B.
enero 3, 2021
Don’t waste your money!
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kelli- We are sorry to hear that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelli B.
enero 3, 2021
So not worth the extra amount
Color seleccionado: Beige cálido
PUBLICADO POR:
Kelli B.
enero 3, 2021
Once again I don’t know why I purchased this extra item when it did absolutely nothing to preserve color. I couldn’t tell any difference using it versus not using it.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kelli- We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Does not stay
Color seleccionado: Rojo
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Colour really doesn't stay or make a difference
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Wendy - We're truly sorry that our Tint Rinse (Red) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Does not stay
Color seleccionado: Morado
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Colour does nothing
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Wendy - We're truly sorry that our Tint Rinse (Purple) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda M.
diciembre 30, 2020
Tint Rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Linda M.
diciembre 30, 2020
I don’t see a difference, and I really don’t use it
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Linda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marjorie J.
diciembre 30, 2020
Not sure
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Marjorie J.
diciembre 30, 2020
The jury is still out on this one. I do not really see any difference when I use it. My grays around my edges, which is really the only place I have grays, still shows through. Maybe it’s not meant for this. I’m not sure, but it’s not getting the job done for me thus far. I will more than likely not purchase this product again.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Marjorie- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa R.
diciembre 29, 2020
Nice product, crappy service.
Color seleccionado: Dorado
PUBLICADO POR:
Melissa R.
diciembre 29, 2020
Be ready to be hounded to death for money if you ever place a hold on your account. They tried pulling money from a bank account I had closed for a YEAR and their Facebook comment employee was snide and had no idea what she was talking about. Go with Madison Reed instead. They're professional, polite, and not thieves.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Melissa- We truly appreciate your feedback! Upon reviewing your profile, we see that one of our Color Experts has contacted you to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Holli M.
diciembre 23, 2020
Meh
Color seleccionado: Cobrizo
PUBLICADO POR:
Holli M.
diciembre 23, 2020
Maybe Im doing it wrong, but it doesn’t seem to do very much. Not sure how much to even use as the instructions don’t say but I’ve tried a little and I’ve tried a lot and neither works well.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Holli - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynn M.
diciembre 23, 2020
Don't care for color shampoo
Color seleccionado: Cobrizo
PUBLICADO POR:
Lynn M.
diciembre 23, 2020
The shampoo makes your hair feel brittle until you get conditioner onto your hair. I originally had brown. Changed to a copper red but didn't enjoy it. Back with a warm brown. And it just looks so much healthier.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Lynn- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Annie S.
diciembre 22, 2020
Just ok
Color seleccionado: Dorado
PUBLICADO POR:
Annie S.
diciembre 22, 2020
I dont like the was this makes my hair feel and it dont really make my hair look any diffrent
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Annie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kellee W.
diciembre 22, 2020
Bright Copper Steaks
Color seleccionado: Cobrizo
PUBLICADO POR:
Kellee W.
diciembre 22, 2020
When I used the tint rinse it has left bright copper/red streaks in my hair.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kellee- We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sharon K.
diciembre 22, 2020
Tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
Sharon K.
diciembre 22, 2020
I really did not notice any difference after using this product
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sharon- We're truly sorry that our Tint Rinse (Red) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carol F.
diciembre 22, 2020
Only thing changed was hair condition which got worse,!
Color seleccionado: Castaño claro
PUBLICADO POR:
Carol F.
diciembre 22, 2020
Very disappointed with this product. Ordered golden and light brunette. Neither of them made any difference to the colour of my highlights but they left my hair in poor condition and super frizzy. Would not recommend or use again. Bought similarly priced product elsewhere that made vibrant difference and left hair feeling lovely.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Carol F. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Light Brunette). However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laurie P.
diciembre 20, 2020
Not a fan
Color seleccionado: Dorado
PUBLICADO POR:
Laurie P.
diciembre 20, 2020
It left my hair with a lot of yellow. Will not get again
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Laurie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shylae K.
diciembre 20, 2020
I have used it
Color seleccionado: Rojo
PUBLICADO POR:
Shylae K.
diciembre 20, 2020
I like the tont rinse but it is really not for me I don't like how it makes my hair feel and no matter how hard I try to rinse it out it feels a little heavy but otherwise I love it
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shylae - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Shannan M.
diciembre 18, 2020
Undecided
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Shannan M.
diciembre 18, 2020
The directions on this toner said to apply to the ends of my hair however my roots needed the toner. I used it on the roots and it might have helped? My roots are still red instead of dark brown.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Shannan- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide you with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Leanne H.
diciembre 17, 2020
thumbs down
Color seleccionado: Cobrizo
PUBLICADO POR:
Leanne H.
diciembre 17, 2020
I just do not see a difference with or without product
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Leanne- We're truly sorry that our Tint Rinse (Copper) did not provide with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cindy W.
diciembre 15, 2020
Not a fan
Color seleccionado: Cobrizo
PUBLICADO POR:
Cindy W.
diciembre 15, 2020
I wasn't a fan of this product. I think because my color has different colors in it. This is just simply red. It didn't really match when I used it. Sorry but I am being honest.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Cindy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy P.
diciembre 14, 2020
doesn't cover gray
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Kathy P.
diciembre 14, 2020
If you are using this to cover the gray, well it doesn't. It darkens the all over color which doesn't fade. So I will not purchase it again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kathy- We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. Our Tint Rinse is a professional-grade treatment that temporarily deposits pigments to revive or enhance hair color. Unfortunately, it is not intended to cover grays. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy S.
diciembre 10, 2020
Not happy cancel my order.
Color seleccionado: Cobrizo
PUBLICADO POR:
Kathy S.
diciembre 10, 2020
Not pleasef
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kathy- We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelly H.
diciembre 7, 2020
Doesn't do it
Color seleccionado: Cobrizo
PUBLICADO POR:
Kelly H.
diciembre 7, 2020
This doesn't really do anything.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kelly - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary R.
diciembre 7, 2020
No real difference
Color seleccionado: Rojo
PUBLICADO POR:
Mary R.
diciembre 7, 2020
I didn't really see any difference or enhancements with this product
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
pamela M.
diciembre 6, 2020
Unsure
Color seleccionado: Dorado
PUBLICADO POR:
pamela M.
diciembre 6, 2020
I’m not certain this does much. But, I’ll use it just in case
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Pamela - Thank you for your feedback! We look forward to hearing your feedback in regards to the Tint Rinse (Golden) in the future.
PUBLICADO POR:
Kaitlyn K.
diciembre 5, 2020
Disappointed
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Kaitlyn K.
diciembre 5, 2020
I really tried to like the product- I’ve been using it 2-3 x a week and I’ve seen no difference. I purchased the dark brunette tint rinse, and after 3 times of trying to use it I decided to keep it in my hair twice the recommended time before washing it out. I was desperate because my hair is getting so brassy and nothing would work. Still after trying to keep the tint in longer, no difference. I was very excited to buy more products from here because I fell in love with the color dye I purchased, but it seems like their other products aren’t as good.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kaitlyn - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Arvella F.
diciembre 4, 2020
I could not tell a difference at all.
Color seleccionado: Cobrizo
PUBLICADO POR:
Arvella F.
diciembre 4, 2020
No difference in color, shine or texture after first time use. Followed directions faithfully!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Arvella- We're truly sorry that our Tint Rinse (Copper) did not provide the tone and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barrault E.
diciembre 1, 2020
Ravi veut couleur
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Barrault E.
diciembre 1, 2020
Là sincèrement je vois pas la différence avec ou sans
Et la mode d emploie ´ est pas sur le flacon en français contrairement à tous les autres produits que j utilisé chez esalon
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Barrault E. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas répondu à vos attentes. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons revenir vers vous pour plus d'information et afin et de vous transmettre les instructions en français.
PUBLICADO POR:
Jennifer R.
noviembre 30, 2020
No difference
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer R.
noviembre 30, 2020
First let me say that I was only able to use the tint twice. The first timeI used it I did not see much difference, but I was distracted by the rash it gave me. I used it one more time to be sure it was actually the tint that caused the rash. It was! So I am unable to make a comment about how well it works.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tint Rinse (Golden) caused the unexpected reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Agnes C.
noviembre 30, 2020
nice
Color seleccionado: Dorado
PUBLICADO POR:
Agnes C.
noviembre 30, 2020
But did not suit my hair but a very nice product
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Agnes C. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Inessa W.
noviembre 30, 2020
Not what i expected
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Inessa W.
noviembre 30, 2020
Dried my hair so badly, it took time to bring my hair back to normal....
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Inessa- We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandi M.
noviembre 29, 2020
Works OK, but the container leaks
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Sandi M.
noviembre 29, 2020
The toner works OK, but the container leaked from the first time I used it. I have to store it upside down and be VERY careful that it doesn't leak all over the place.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sandi - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ruby G.
noviembre 29, 2020
Not for me
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ruby G.
noviembre 29, 2020
I have natural dark brown hair with a lot of red tones. I have dyed my hair dark blonde for a while and I noticed the tint does not help my hair. It may work on blonde or natural blonde hair but not on mine. It’s hard for my natural curly hair to catch the color correctly and moisturize. This tint makes my hair feel a little stiff after I use it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ruby- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brenda A.
noviembre 29, 2020
Leaves my hair dry
Color seleccionado: Castaño claro
PUBLICADO POR:
Brenda A.
noviembre 29, 2020
I do think this helps with the color, but it leaves my scalp and hair so dry after each use.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brenda - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Alison B.
noviembre 28, 2020
Turned out pink
Color seleccionado: Rojo
PUBLICADO POR:
Alison B.
noviembre 28, 2020
Came out stark pink
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Alison- We're truly sorry that our Tint Rinse (Red) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katie C.
noviembre 27, 2020
Pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Katie C.
noviembre 27, 2020
As in the color my hair turned when I used this. It did not do well with the highlights.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katie - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
jennie R.
noviembre 27, 2020
The beige tint puts too much yellow into the ends of my hair.
Color seleccionado: Beige cálido
PUBLICADO POR:
jennie R.
noviembre 27, 2020
I believe my hair color is to light of a color now due to the white grey that a tint rinse in the warm beige is too yellow for me. Possibly a darker shade would blend it down?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennie- We're truly sorry that our Tint Rinse (Warm Beige) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Florence T.
noviembre 26, 2020
Soin couleyr
Color seleccionado: Beige cálido
PUBLICADO POR:
Florence T.
noviembre 26, 2020
Je viens d essayer ce soin..
Problème mode d emploi en anglais.
A moi de deviner ...
Je trouve suite à ce soin que mes cheveux sont collants et poisseux
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Florence T. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous envoyer les instructions en français par email et espérons aussi pouvoir vous aider !
PUBLICADO POR:
Marwa C.
noviembre 22, 2020
Not as expected
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Marwa C.
noviembre 22, 2020
I used this a few times and it’s like I’m not using anything at all. Not worth the cost.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Marwa- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tracey P.
noviembre 21, 2020
Tint
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Tracey P.
noviembre 21, 2020
Does nothing
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tracey- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzel J.
noviembre 19, 2020
Pas utilisé encore
Color seleccionado: Rojo
PUBLICADO POR:
Suzel J.
noviembre 19, 2020
Je n'ai pas encore fait ma couleur je laisserai le temps de pose plus longtemps car la couleur ne tient pas longtemps
Merci
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Suzel M. - Merci beaucoup de nous avoir contactés. Après consultation de votre compte eSalon, je vous confirme que votre coloriste a ajusté votre formulation pour une meilleure couvrance et longue tenue. Nous allons revenir vers vous par email pour plus d'information.
PUBLICADO POR:
Patricia V.
noviembre 19, 2020
Tint Rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Patricia V.
noviembre 19, 2020
I have mixed reviews on this product. I am not sure that it enhances my color significantly. I don't like the texture of my hair after using it. My hair is thin and fine, but I will continue to use it since I have a tube and an a half left.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Patricia- We're truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa R.
noviembre 18, 2020
Not impressed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Lisa R.
noviembre 18, 2020
This just did not neutralize the red, and I feel it enhanced the orange brass. Sorry this did not work for me, it's in my closet and will be tossed out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lisa- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Madison L.
noviembre 17, 2020
Definitely has pigment but...
Color seleccionado: Cobrizo
PUBLICADO POR:
Madison L.
noviembre 17, 2020
This product definitely has pigment in it, but I didn't see any enhancement of my faded color, even though I used it a few washes in a row only a week after coloring. I tried mixing it with my hair mask and it left a little color behind, but it mostly just dripped out onto my towel while my hair was wet.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Madison - We're truly sorry that our Tint Rinse (Copper) did not provide the color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
STEPHANIE N.
noviembre 17, 2020
Pas d'explications en français
Color seleccionado: Cobrizo
PUBLICADO POR:
STEPHANIE N.
noviembre 17, 2020
Je n'ai pas encore utilisé ce produit, mais en ouvrant mon colis et en cherchant les explications, je n'en ai pas trouvé, à part en tout petit, au dos du tube.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
STEPHANIE N. - Merci pour votre commentaire. Toutes les informations supplémentaires de notre Tint Rinse se trouvent sur notre site. Nous allons également vous contacter par email pour plus de conseils. À très vite !
PUBLICADO POR:
Leslie G.
noviembre 17, 2020
No Difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Leslie G.
noviembre 17, 2020
I can’t see any difference when I use this. Been using a couple of months, and just doesn’t appear to refresh my color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Rebecca - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Gilda A.
noviembre 17, 2020
No changes
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Gilda A.
noviembre 17, 2020
I have used this product numerous times hoping to see a change. Won’t buy again.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Gilda - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the semi-permanent color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dana W.
noviembre 16, 2020
Stumped
Color seleccionado: Dorado
PUBLICADO POR:
Dana W.
noviembre 16, 2020
Didn’t get to use bc they were totally off mixing the color.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Dana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Channing M.
noviembre 16, 2020
Awful
Color seleccionado: Cobrizo
PUBLICADO POR:
Channing M.
noviembre 16, 2020
I have faded copper hair that I got done the week of Halloween. I thought this would just boost it or enhance it. Nope. Now I’ve got bright orange hair, with patches of darker orange and stripes of pink. It’s been washed multiple times, and some of it has come out, but it has ruined my hair. I’m fixing it this week. DONT BUY IT.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Channing - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Camille S.
noviembre 15, 2020
Bel effet mais trop liquide
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Camille S.
noviembre 15, 2020
Ce shampooing violet est très efficace, par contre il est beaucoup trop liquide... Du coup beaucoup de gaspillage car difficile à doser et à appliquer (ne serait-ce que dans le passage main-tête on en perd...), Et mousse difficilement...
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Camille S. - Nous vous remercions d’avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d’apprendre que notre Tint Rinse ait répondu à vos besoins, cependant sa texture liquide ne vous convient pas et nous en sommes désolés. Nous essayons sans cesse d'améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Stephanie G.
noviembre 14, 2020
I really wanted to like it.
Color seleccionado: Dorado
PUBLICADO POR:
Stephanie G.
noviembre 14, 2020
I saw no difference.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Stephanie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristy L.
noviembre 12, 2020
No difference
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Kristy L.
noviembre 12, 2020
I didn’t notice any difference after using this product. Had a nice lather tho.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kristy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathy C.
noviembre 11, 2020
Don’t know yet!
Color seleccionado: Beige cálido
PUBLICADO POR:
Kathy C.
noviembre 11, 2020
I haven’t received my order , so I don’t know how I feel about this yet, but the products are typically really nice. Shipment has been a little slow lately. I’m sure that’s not esalon’s fault.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kathy- We're so happy to hear that you're enjoying our products! I am so sorry to hear your order has yet to arrive. We have reached out to you via email to see how we can remedy this situation. We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Zabrina J.
noviembre 10, 2020
Color Rinse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Zabrina J.
noviembre 10, 2020
Does not take away the red brassy-ness from your hair. :(
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Zabrina- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Julie M.
noviembre 10, 2020
Doesn't seem to do much except make hair feel coarse.
Color seleccionado: Dorado
PUBLICADO POR:
Julie M.
noviembre 10, 2020
I don't really see much difference in the color; perhaps a bit more shine, but not much, and no real golden shine. And it leaves may hair feeling really coarse. I follow it with an extra strength conditioner that I had left over from an old drugstore hair color, and that helps a bit. But by and large, disappointing.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Julie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cristina S.
noviembre 9, 2020
Didn't notice a difference
Color seleccionado: Dorado caoba
PUBLICADO POR:
Cristina S.
noviembre 9, 2020
I tried the tint rinse, but didn't really notice any difference? I got the suggested color. I was a little disappointed.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cristina- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barb N.
noviembre 6, 2020
Works!
Color seleccionado: Dorado
PUBLICADO POR:
Barb N.
noviembre 6, 2020
Use sparingly.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cassandra- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone or moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marissa G.
noviembre 4, 2020
Did Nothing for My Hsir
Color seleccionado: Dorado
PUBLICADO POR:
Marissa G.
noviembre 4, 2020
Did not care for this either since my custom color was the wrong color. This was a waste of my money also. The dark shade they sent was to dark for this to make any difference. Make sure they mix your custom color correctly before you purchase any additional products.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Marissa- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Emily K.
noviembre 3, 2020
I’m on the fence
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Emily K.
noviembre 3, 2020
My stylist suggested this to me as I was worried about brassy tones after my strand test, so I ordered it. As my blonde highlights are still growing out, I liked how it maintained their cool tone.
But my issue is that this was my first time doing a root touch up and this product hasn’t toned down my orange roots after two uses. Since you’re only supposed to use it two times a week, I’m not sure what to do now. I’m unhappy with the warmth of my roots but I don’t want to damage them by re-dying. I’m used to going to the salon and I simply don’t know what to do to fix things.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Emily- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa L.
noviembre 3, 2020
Pink Hue
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Lisa L.
noviembre 3, 2020
Didn’t work for me, I think my hair was too light for this tint. It looked pink instead of red.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea N.
noviembre 2, 2020
Hate it
Color seleccionado: Rojo
PUBLICADO POR:
Andrea N.
noviembre 2, 2020
Was wanting to try an auburn, my hair is brunette w bayalage... the lighter part of my hair it literally came out clown red, fading to hot pink... dark parts of my hair was purple.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Red) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy G.
noviembre 2, 2020
Not much of a use
Color seleccionado: Morado
PUBLICADO POR:
Tammy G.
noviembre 2, 2020
I was really hoping this would do as it said and though while it seemed to make my hair shinier thats all it did. Disappointed to say the least.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tammy- We're truly sorry that our Tint Rinse (Purple) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kerri B.
noviembre 1, 2020
Changed my color completely
Color seleccionado: Dorado
PUBLICADO POR:
Kerri B.
noviembre 1, 2020
Really effective in revving up my color. Unfortunately it turned my hair from brown to red, which is not at all what I wanted. Seems like it would be really great if the colors was correct.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kerri- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laurie K.
octubre 31, 2020
Not good for my fine hair
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Laurie K.
octubre 31, 2020
The blue tone was really effective to neutralize my brassy color. However, it made my hair feel dry and frizzy. Would use it again if my hair liked it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Laurie- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the moisture and texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Velvet P.
octubre 31, 2020
Maybe would work on lighter hair better
Color seleccionado: Dorado
PUBLICADO POR:
Velvet P.
octubre 31, 2020
I like the idea of this .. I think it would work a lot better on lighter hair
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Velvet - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kera M.
octubre 31, 2020
Useless
Color seleccionado: Cobrizo
PUBLICADO POR:
Kera M.
octubre 31, 2020
This made absolutely no difference.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kera- We’re truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Velvet P.
octubre 31, 2020
Better for lighter hair
Color seleccionado: Rojo
PUBLICADO POR:
Velvet P.
octubre 31, 2020
Would work better for lighter hair .
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Velvet - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Vicky R.
octubre 30, 2020
Too soapy
Color seleccionado: Dorado
PUBLICADO POR:
Vicky R.
octubre 30, 2020
Seemed to much like shampoo
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Vicky - We're truly sorry that our Tint Rinse (Golden) did not perform in the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen T.
octubre 29, 2020
Purple shampoo
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Karen T.
octubre 29, 2020
A lot of money for little priduct
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Karen - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) cost did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
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