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Color Set
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66,489 Verificado Comentarios de clientes |
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Poor colourThe colour sent did not change my current colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally H. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |
Ok not greatIt's easy to use and color is ok....nothing beats having it done in a salon However, my 2 complaints are: it doesn't cover my gray well, I see gray popping thru in 7-8 days, and it's brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeri- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Please let us know if there is anything else we can do to help! |
Just didn't work for meAs excited as I was to receive my order was as quick as i was disappointed when done. My natural hair color is dark brown. I normally dye my hair blue black using store bought hair dyes. Loreals, garnier etc. I decided to try ESalon for a different easy peazy flow. Everything is included, instructions, gloves and all necessities needed for hair dying. And although that is a huge plus. After two tries. I am disappointed at such with the color result. When I received my box everything was perfect. ESalon presentation is perfect. I mixed color and followed directions. (The scent of the dye is very strong. SO PLEASE MAKE SURE U ARE NOT DYING YOUR HAIR IN A CLOSED IN ROOM OR A SMALL BATHROOM. Ventilation is key while dying your hair.) Waited the appropriate time and rinse following all steps including adding water to remaining die and applying it. But once rinse and dried. The roots of my hair where light brown. I was shocked because the die was black all around but for some reason it lightened the roots of my hair all around. So I thought maybe I received the wrong color? Not sure. So, I reached out to my hair colorist Emilie/Amelie sorry if I misspelled your name. And she was great ! Explained to me that maybe something needs to be adjusted in formula and so forth. She sent me a new order! Order was received within a week. So Thank you for that! Gave it a second shot and now my hair is no longer light brown but its dark brown. I'm not sure if there is something missing in the formula. But I have nice, soft, slightly wavy hair. And never have I had this sort of problem. So I find it a bit weird. But unfortunately I will not proceed with my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHilda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Chemie CocktailDas Paket mit Farbe und Zubehör machte einen super ersten Eindruck. Jedoch, nach dem ersten zusammen mixen der Farbe hat man einen beißenden Geruch in der Nase. Dies hat sich leider komplett durchgezogen, sehr unangenehm! Abgesehen von der Verschmutzung drumherum, wenn auch vorsichtig alles gemacht wurde, lief die Färbung ok. Allerdings in der Nacht darauf hat meine Kopfhaut sehr stark gebrannt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilke W.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Moins bien que la 1èreJ'ai d'abord été très surprise de la commande automatique ! (Je n'ai pas appréciée du tout surtout vue le prix pas loin de 3× plus que l'essai) et puis ayant été plutôt satisfaite de la 1ère je me suis dit c'est pas grave. Et la ... très déçue de la couleur ! Alors oui ce sont de jolies couleurs, très lumineuses, la box est très complète, il ne manque rien cest vraiment bien fait ! Mais je voulais une coloration très cuivrée et elle l'est moins que la 1ère qui était déjà juste ! Le kit est très bien et complet mais a près de 30€ pour une couleur qu'on fait chez soit je me demande pourquoi pas aller chez le coiffeur, plutôt que de s'embêter ! Je ne sais pas encore si je fais une 3ème tentative vue le prix ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNathalie C. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que les résultats de votre dernière coloration vous ont déçue. Nous allons revenir vers vous par email afin de discuter avec vous des ajustements à faire sur votre coloration et vous renseigner concernant votre Abonnement Couleur. Nous sommes là pour vous aider ! |
Faded quickly and went very brassyBiggest mistake ever in buying this colour. It faded terribly after 3 washes and went really brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie N. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedMuch too dark and dried my hair out, very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah C. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t really work on my hairI have extremely thick hair and I left the color 45 min just to be sure it really soaks in but a little disappointed I barely see any changes from my natural black color My friends couldn’t tell I had a color at all. I love the whole process of picking your color, the attention to detail. But it’s not going to work for me. I’m a little disappointed I really thought I found the rare gem that was going to save me so much money. I guess I’ll head to the salon in a week or 2... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn t workThis product didn t work in my hair! The 2 time i washed my hair , i could see all the greys again!! No good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria N. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very expensiveThe first color treatment was $11.00. The next color treatment was 27,00+. At this time, this is not affordable to the average retiree on a monthly schedule. Please cancel my order. This is my public request. Susan Kaneshiro 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re so sorry to hear that you were disappointed by the cost of your Made For You custom hair color. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |