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Poor gray coverageWill not address my gray. This was my 2nd application. Doesn't penetrate the gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristi - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that your colorist has reviewed your comments and made the necessary adjustments to better suit your needs. We have also credited your account with one complimentary hair color credit per our Satisfaction Guarantee. We look forward to your feedback. |
Wrong color.My color turned out way darker then I thought. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeannette - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution. |
The Best One YetEverything in one box is awesome, especially when u have such a demanding schedule like myself. The auto ship is great as well. The reason for the 3 stars is because I was looking for a more burgundy purple color not so dark brown mahogany but I'm sure we can tweak it!! UPDATE: Order received In April is the closest to what I've wanted since I first started. My colorist had my ends bottle PERFECT in what I want, the roots bottle was still had more of an auburn red tint, this time I did my roots with Bottle 1 as instructed as always but actually saturated my hair from roots down to about 3 inches from the ends then I waited about 5 mins then applied Bottle 2 to all my hair except the roots, put my hair in a shower cap for 10 mins followed by putting water in the 2nd bottle as instructed, saturating my entire head then followed it by rinsing it with cold water. When I dried my hair my roots were redder while the rest of my hair was the EXACT color I have been trying to achieve since last summer!! I love eSalon for making it convenient for me to color my own hair without breaking the bank. I appreciate the efforts to adjust the color to give me exactly what I want!! SO if we can figure out how to get the roots to match my ends this will definitely change to 5+ stars 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New to thisIve never tried this before and was nervous about using it but its amazing. The colour was matched perfectly to what i wanted. The instructions were fab and i love it. Will be carrying on with this from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorEsalon got my color perfect. Love the shampoo and conditioner, hair feels awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Product!!!I love the color! My scalp didn't burn and itch like store brands. I plan to keep using eSalon for as long as I can!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love The ColorThe color was perfect! I was nervous about trying it but it turned out better than what I was expecting!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I'm SHOOK!This is by far THEE best hair color I have ever used! The most perfect light blonde AND it covered my gray so nicely! It's not a flat color at all. There's dimension and shine! I usually either have gone to a salon for a two color weave or I've bought drugstore stuff...but never has my results been this stunning. THANK YOU! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous!Couldn’t be a better way to color. Color last and looks great for 6-8 weeks very happy with the color and plan to use again soon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatI love my color I would love a kit to do highlights 0 de 0 personas encontraron este comentario útil. ¿Y tú? |