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Color Set
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66,489 Verificado Comentarios de clientes |
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Color not as expectedThe color end result was absolutely not as expected. Total disaster! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTan- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
gray coverageAfter following instructions I was disappointed to find some grey hair was still there. I would like to cancel my membership. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConstance- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meThis is not easy if you have long hair. The hole in the color bottle was too small. The odor is really over powering. If you are scent sensitive like me stay away from this product. Color was nice but not strong enough for the gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMalena- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us. We will be reaching out to you shortly! |
Didn't workColor did not cover my grays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TOO dark and no response to my complaintMy hair color was almost black (I have been light auburn for 20 years). I look like a ghost. I sent in a complaint 2 weeks ago and have not heard one word. Terrible customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHarriet- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
The color is still too dark. I can’t stand it!I can’t stand the color. The only positive thing is that the color leaves my hair very smooth and shiny. You get ⭐️⭐️⭐️for that! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Custom color at your doorI like having my custom color delivered right to my door. The color seems to fade to a brassy color, something I always have trouble with. Not ready to go grey yet though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy- Thank you for reaching out to us here at eSalon! We are always happy to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you soon! |
Not what I wantedI was looking for a bright color. This is VERY dark and barely red at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Love My Color!!!I am very happy with the results. My hair looks natural, soft and shinny! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorPretty color & 0 de 0 personas encontraron este comentario útil. ¿Y tú? |