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No where near my desired colorI was so excited to see a site that customizes my own hair dye...but when I colored my hair it came out so much darker than what I had wanted. I think a boxed hair dye would've done a better job and definitely would've been cheaper! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEsther- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I like the colorthe color is good maybe a little dark the problem is the color reminds me of a a stain color we put on the greasy stuff to protect the skin but it still stained it .could not get it off for days i had it done at a salon so i licensed hair dresser did the work Annette 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette- Thank you for your feedback! We are always happy to adjust your color to better suit your needs based on your feedback.We will be reaching out shortly via email to further discuss any concerns. We looks forward to working with you! |
Same colorI wanted a lighter color than I had, but when I finished, it was literally the same color as my hair, and I followed the color/step by step set-up. It was supposed to be an amber/reddish color, but it came out the same brown I already had. I feel... disappointed, to say the least 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not "copper red"I wanted bright copper red and this is like, a medium cherrywood red with some lighter copper notes. Totally disappointed. Should have stuck with my regular out-of-the-box color (Vidal Sassoon 6RR Runway Red) 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBridget- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No one has EVER made my color so perfectAbsolutely love it! I always go for a light reddish brown, and it always ends up brassy or with a fake red hue. Even professionals can’t get it right. They’ve tried to balance my color with ashy colors and it ends up muddy looking or green. This color is exactly what I have always been looking for. Light brown, with a subtle, natural looking reddish tint, without being brassy. I’m stunned. My first reaction was “How is this possible?!” It’s beyond perfect. Also, how can you beat the price?! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!The perfect red! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Match to my Natural Color without tryingI was hoping for something darker but it actually matched my natural color really well so I’m not disappointed at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wet natural colourEasy to use - much more natural than shop bought colour. Like all browns, can go coppery after a few weeks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair colorIt looks great, you nailed my original hair color. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorEasy to use! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |