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Best Hair ever!Love the color! My hair looks super shiny and feels great. I get compliments everywhere I go. This is the best my hair has looked in a very long time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itAbsolutely the color I wanted, very natural. Great gray coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!!!I was getting my hair colored every 6 weeks at the salon and it was getting pricey. Saw this ad in pintrest read reviews and decided to give it a try. Wow it was soo easy granted it takes time but the results are the same if not better than going to the salon. I also purchased the tint rinse for an extra shine and can do it 2 times a week instead of only having the shine for a couple of days after going to the salon. I recommend this process for anyone who gets all over color. Happy customer 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely Worth ItI love the way my hair feels and smells after I color it. There isn’t a chemical smell after you wash your hair. The instructions are very clear and easy to follow. I wasn’t 100% satisfied with my original color. I let Sarah, my colorist, know and she adjusted it. We are still working on making it perfect but I couldn’t be happier with this process. eSalon has had great customer service and I will definitely continue with this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorE salon has great coloring tips. Vibrant colors and great colorist. Very helpful in every way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I really love the color it is perfectThey really match my normal color perfect I wasn't sure the first time but yes it is great and really does hold better then store bought, and it does still really smell when putting it on but the smells goes away after using the shampoo provided 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorToo dark but it looked okay 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not cover grayI liked the color and tone but unfortunately it did not cover my gray at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the sameI've used e salon in the past with great results. I had no reason to believe this time would be different. I ordered the same color and instead of the dark brown with subtle highlights when the sun shines on it, I got a flat almost black color. I look like a witch. It's horrible and fake looking. The color I had recieved a number of years ago was so natural and close to my natural color my own air stylist didnt know I dyed it. Now everyone knows. Very dissatisfied and dissapointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPhyllis- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Waxy and stickyI have colored my hair for several years. Decided to try ESalon due to the positive reviews. I was so DISAPPOINTED. Followed the instructions to the finest of details. My hair ended up waxy and sticky. It was horrible. I called customer service and was told to wash my hair with my regular shampoo mixed with a palm full of baking soda. It helped some but not entirely. Will have to try again and hope it removes the rest of the residue. The color wasn’t exactly what I had hoped for either. Will not be using this product again. Not a satisfied customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |