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Color Set
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66,489 Verificado Comentarios de clientes |
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Did not cover grayI liked the color and tone but unfortunately it did not cover my gray at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the sameI've used e salon in the past with great results. I had no reason to believe this time would be different. I ordered the same color and instead of the dark brown with subtle highlights when the sun shines on it, I got a flat almost black color. I look like a witch. It's horrible and fake looking. The color I had recieved a number of years ago was so natural and close to my natural color my own air stylist didnt know I dyed it. Now everyone knows. Very dissatisfied and dissapointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPhyllis- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Waxy and stickyI have colored my hair for several years. Decided to try ESalon due to the positive reviews. I was so DISAPPOINTED. Followed the instructions to the finest of details. My hair ended up waxy and sticky. It was horrible. I called customer service and was told to wash my hair with my regular shampoo mixed with a palm full of baking soda. It helped some but not entirely. Will have to try again and hope it removes the rest of the residue. The color wasn’t exactly what I had hoped for either. Will not be using this product again. Not a satisfied customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
I love the colourJennifer from the customer service helped me with this colour change, she was patient and helped a lot to find out what is the best dye to reach my hairgoals. Also the colorist made a fine job, my hair is dark and ashy, even with visible blueish tint. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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By far the best color I've had.Loved it and will use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the color and my friend does it for meIt’s been a good experience for me and I plan on continuing to get my hair dye this way 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Radiant Bronze RedI so love this color. It took me a while to finally utilize my 1st shipment due to being way too busy. I am now totally hooked on your product. With the shampoo and shine product its a total win and it lasts so much longer than store bought products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow..!!!! Shocked!!!My hair has never looked healthier and shinier with an all over even color which is beautiful!!! It was even easier to style...I am a believer for sure!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow! Fabulous!I am blown away by how easy it was to cover my own roots! The supplied colour was exactly what I asked for. My hair is so shiny, and it looks amazing! Love the delivery of the colour as well. Thank you!! Thank-you!! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI asked for a slight tone change on this last set and the colorist hit the nail on the head. The color is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |