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AWESOME!!I've had my hair salon colored several times in the past. Nothing would cover my silver haired halo & keep it covered for longer than 3 weeks. When I came across eSalon, I was impressed with all I had read. I placed my order right away. There was a slight issue, but once I spoke with Customer Service everything was adjusted and fabulous! I'm going to continue to order until I stop coloring my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love EsalonSo far my color has turned out great everytime I use it. It's softer and healthier I'm going to stick with this product thank you Esalon for being here for us. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nervous but greatI have only home dyed once. I was so scared nervous and anxious. It turned out great. Really easy to use instructions and the color is amazing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorsAwesome color perfect for me. Ty 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colorLove this hair color. It was way better then I ever expected and highly recommended this product and the color was perfect. It lasts longer then OTC hair colors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fades too quicklyMy hair always looks amazing for about a week, then my greys are already showing thru. I've used this product a few times, and it always lasts about a week or so before it fades out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammi - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Hair colour, light blonde, 8beigeI was so looking forward to the colour i had picked. It was easy to mix, and a lovely consistency, but was shocked to see my hair was not a nice cool, light beige blonde, but it was bright Ginger! instead. I must admit i was very dissapointed, and rushed out the next day to buy a shop dye to change it. However i know my hair is very stuborn, and resistant to alot of dyes/ colours etc. This is why i wanted to try eSalon, for a more professional quality. I absolutely loved the way they package my goods, and was very happy about the overall quality of everything i had ordered. I was a little dissapointed with the application brush, as i felt i could be a bit bigger and firmer. Also, the tint rinse i used was barely negligable in toning down any brassy tones, even after leaving in for 4/5mins. I also found it a bit runny. Apart from that, the quality of everything was very good indeed. I think that maybe it is my hair that is the problem. The clips are fab, the cape was brilliant, and Weekly Retreat is amazing. I even used it on my friends, very thick, stubborn grey hair, that was in the worst condition imaginable. To say it was like straw, was an understatement. After a light trim, i applied Weekly Retreat, and we were both amazed at what it did for her hair. It completely changed it. It was beautifully soft, shiny, and managable. She couldnt believe her eyes. Perfect proof of the quality of this product. I have now changed my colour to a light ash blonde. So i am hoping this will work better on my hair, when it arrives. The only reason i gave 3 stars, was because the colour came out ginger? nothing like the shown examples. Plus the tint rinse was a little weak in tone, even though i had lightened my hair slightly, to get rid of most of the ginger. It did just about take the edge off, but not enough for my liking. Maybe if you were a very light bleached blonde, it would look lovely. BUT, i must say, all the products were of exellent quality. Im a happy bunny.🐇 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorI wish the hair color could give me some softness and shine. I always looks brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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you need to blend ash tonesI hated box colour as I could never get an ash tone, they would always have red in it!!! thought I'd try this company, still red tones. I asked for dark ash blonde, not good, so they added a lot of neutraliser but it isn't an ash tone at all. I have called several times and was informed that they do not have any blue based colours, why say that you do? I have used these people since September 2018 and I'm still really unhappy. the only good thing is that it really does cover greys. I think I'll learn to to mix well myself, be a lot cheaper!!! I received an Email presumably because I haven’t left a favourable review. My point is this, people do want ash toned hair colour now. All of your promotional pictures, including blonde, have red in them. I know that is all you have to offer but it’s not good enough to say your a salon with colourists when you do not offer a complete range of colour and tones! The formula is horrendous to get out and to make matters worse, I have tried calling you 8 times in two hours and I go straight through to voicemail. I then email, again, no response! This is appalling business practice and have no option but to cancel my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too much redAdjusting my color with my hair specialist. My question also is why do you only give one application of conditioner. For 20.00 you should at least get enough conditioner for several weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. With every color kit you will receive a new conditioner packet, along with the other supplies needed for one color application. We appreciate your feedback and look forward to helping you reach your desired color! |