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Color Set
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66,489 Verificado Comentarios de clientes |
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My personal colorI was sick this month and it too me a few weeks to get to do my hair color. With that said I was more Grey than usual!! Omg I was worried that I waited too long and this may be a problem in covering my grays! I am super happy to say, All the gray is gone! Whoo hoo! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color- dried my hair out some thoughThe color was really nice and exactly what I asked for. The only downside was that it seemed to dry out my curly hair more than I would have liked! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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More meThis is more along the line of what I was thinking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So sick!I never got to use the first to see if I liked it and you were taking money $25 out of my account for the next order which I didn’t even want! This is all about the money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- Thank you for reaching out! It appears you signed up for our recurring service when placing your first order. A courtesy reminder email was sent 5 days before your 2nd order processed. We will be reaching out shortly to further discuss your account and any questions or concerns you may have. |
Too darkI did have long bright copper red hair...I wanted to keep this color but instead, I now have long ashy brown hair with a hint of red :( I did do the strand test 24 hours before and it didn’t look too bad - however, the whole head application looks awful and is too dark for my complexion :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color sameOn first application, noted roots nice blonde ,rest of hair appears same color as previous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRose - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
A robbery!!I Didn't order anything and didn't allowed the payments from PayPal!!! I've try once and get a seriously allergy problem. How could I order two more times? I want my money back!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong shadeI am not happy with my new hair color. It was supposed to make my hair lighter and it made it darker. Now I can’t do anything for at least 6 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Put me on auto ship without my permissionExtremely disappointed I was placed on auto ship without agreeing to anything that I know of. All of a sudden I noticed my account was charged and shipment was already shipped. Will be calling customer service tomorrow to have my credit card info removed, tried to do that online and wasn't able to. Not a great way to get a new customer, so wrong! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great colourI love using this product. Yet to use the leave in conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |