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Color Set
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66,489 Verificado Comentarios de clientes |
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No goodNo good doesn't cover gray 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re sorry to hear that your hair color is not covering grays as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Unzufrieden ich will kündigenFarbe gefällt mir nicht , es ist mehr reddish 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmira E.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
GrauabdeckungGrauabdeckung ist nicht ausreichend. Bis jetzt bin ich auch mit der Farbtiefe nicht zufrieden. Ich habe es schon beim letzten Mal beanstandet. Nur mit längerer Einwirkzeit und sattem auftragen(so hat man es mir empfohlen) ist das nicht getan. Ich bin vom Fach und kenne mich also aus.Ich überlege ob ich noch eine Chance geben soll, oder das Abo kündige. 🤔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJutta B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not as expectedHi, I did my hair last night and was disappointed as the color was not what I asked for. I wanted the burgundy color I received last time but in a permanent color. The color came out red, not burgundy at all. It’s not terrible but not what I wanted. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible.Let it process for the time stated in the instructions. Hair still has a brown tint to it, not black and there was no blue at all. Will not be using this overpriced rubbish again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Zoe! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Too darkThe colour came out as very dark brown when I selected medium brown. I stated that my hair is porus which was ignored it seems. Also, no Indication that I've sighed up for a 4 weekly delivery or the future costs per month. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Michelle! We are truly sorry to hear that your color was darker than expected. Please check your emails, we just got back to you to help you further. |
Great formulaHard to work with color over the Internet but I received a full kit for dying my hair at lower price than running to the store for dye! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCabdi - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not a fan of this particular formulaWould like to try something else in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
HorribleAvoid this company at all costs. They will ignore your color requests and send you the same color over and over. If you ask for a color confirmation before a product is sent, they will also ignore it and charge your account leaving you stuck with a previous color you stated you were unhappy with 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKris - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color no goodthe color i received based on my suggestions was the same as my current hair color. perhaps user error? eyeball error? nothing changed and i was bummed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |