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Kara - Thank you for your feedback. We apologize for any stains you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Lanny F.
July 21, 2019
Very runny
Reviewed Color: Blonde Neutralizer
POSTED BY:
Lanny F.
July 21, 2019
This seems to cut out a bit of the yellow tones in my highlights but the product itself is really runny like water, makes it a bit trickier to pour out without getting too much out... Also in a plastic tube which I'm trying to steer away from.
Lanny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Rondalyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Crystal S.
July 19, 2019
Not as expected
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Crystal S.
July 19, 2019
I have had a brashness to my hair for quite some time and I was hoping to find a product to eliminate the red without coloring my hair. I seen some mixed reviews about this product and hoped this was it. I tried it two times. First I left it on for 4 minutes and the second time 10 minutes. Still no difference. I gave it 2 stars because my hair was very soft after.
Crystal - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kassandra C.
July 19, 2019
Messy
Reviewed Color: Copper
POSTED BY:
Kassandra C.
July 19, 2019
It's a nice idea. It is just too messy and doesn't help with gray hair at all.
Kassandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Jackie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Debra R.
July 17, 2019
Tangled is more than a movie
Reviewed Color: Golden
POSTED BY:
Debra R.
July 17, 2019
This product seems make my hair more tangled and difficult to comb out, and more dry and brittle when it is dry. AND I don't know how to turn off the autoship that I initially selected.
Debra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Becky L.
July 15, 2019
Tint rinse
Reviewed Color: Golden Mahogany
POSTED BY:
Becky L.
July 15, 2019
I did what was told but didn't see any difference in color. Wont get that again. Also did not like the camo spray as by the time I was using it it was not close to the rest of my hair so it was very noticable.
Becky - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elyse G.
July 14, 2019
Did remove red... but easily saw gray
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Elyse G.
July 14, 2019
My grays were more noticeable after this however completely took care of the red tones in my hair.
Elyse - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Charlotte - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mariaelena G.
July 12, 2019
Do Not Purchase
Reviewed Color: Dark Brunette
POSTED BY:
Mariaelena G.
July 12, 2019
The color leaves an auburn hue that doesn’t mesh well with deep brown hair. It made my hair look cheap looking but luckily it faded after 4/5 washes. I don’t recommend it.
Mariaelena - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Afton S.
July 12, 2019
No results
Reviewed Color: Golden Mahogany
POSTED BY:
Afton S.
July 12, 2019
I used it several times and my hair stayed the same. I am very disappointed as I thought it could help with covering the random gray hairs I have. But it didn’t. Won’t be buying again.
Afton - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Elsa - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kylie S.
July 10, 2019
Not as vibrant as I would have liked.
Reviewed Color: Golden
POSTED BY:
Kylie S.
July 10, 2019
I was super excited to get this product and have pretty golden highlights, but it wasn’t as good as I thought it would be. It didn’t show in my hair unless I stood in the sunlight. And even then, it was barely anything. It might just be because my hair is a dark blonde, or dirty blonde, and it probably just didn’t take in my hair, but I had been really excited for it, and it didn’t work out how I wanted it to. I’m just glad I didn’t waste too much money on this product.
Kylie - We’re sorry to hear that you were unhappy with your results. Tint Rinse is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
POSTED BY:
robin R.
July 9, 2019
Didn’t do much
Reviewed Color: Golden
POSTED BY:
robin R.
July 9, 2019
I didn’t notice any changes using this. Maybe it’s the wrong color?
Robin - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen M.
July 9, 2019
Tint Rinse
Reviewed Color: Light Brunette
POSTED BY:
Karen M.
July 9, 2019
Like the tint rinse a lot. This used rarely maintains the color much longer.
Deanna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Carol - We look forward to any feedback you may have once you have fully experienced our Tint Rinse (Red)! We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Victoria H.
July 6, 2019
Not good
Reviewed Color: Red
POSTED BY:
Victoria H.
July 6, 2019
I used this product thinking it'd give me a colour boost and stepped out of the shower to find BRIGHT red patches throughout my hair. It appeared to have not spread evenly when massaged in and it was very obvious! I was very upset and had to wash it a lot before they faded. Disappointed and too scared to try use it again incase the same happens!
Victoria - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ashley D.
July 5, 2019
Do not use with highlights
Reviewed Color: Red
POSTED BY:
Ashley D.
July 5, 2019
This product is great for intensifying red color! My only comment would be to NOT use it with highlights!! Mine turned pink for awhile until the tint rinsed out and faded. Now I’m scared to use again. Would be great for all over color.
Ashley - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Connie V.
July 3, 2019
Smell
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Connie V.
July 3, 2019
Not sure if I received an expired bottle but the smell was unbearable. I didn't even leave it in my hair long enough to see if it made any difference in my hair. Smelled like a wet dog.
Connie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the experience or results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christine - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen B.
July 2, 2019
Minimal results
Reviewed Color: Blonde Neutralizer
POSTED BY:
Karen B.
July 2, 2019
No difference when used as recommended. I left on 2x longer and it helped some but didn’t last.
Karen - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amanda H.
June 30, 2019
Not what I hoped
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Amanda H.
June 30, 2019
I have light brown hair that is starting to get a little red in the sun so I was looking for a product to take away the red tints, but was having trouble finding something for light to medium brunettes! After reading all the 5 star reviews I was really excited to get this product in the mail! Unfortunately, my hair doesn’t look any different after 3 consecutive days using the product for longer than the recommended 2-3 minutes. The 3 stars are for super fast shipping speed, great presentation, and because the product does make my hair very smooth and easy to brush! I’ll have to keep looking!
Amanda - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Teralyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Robyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Patricia P.
June 29, 2019
Not what I expected
Reviewed Color: Blonde Neutralizer
POSTED BY:
Patricia P.
June 29, 2019
I guess I didn’t understand that this worked just like the toning mask only it doesn’t condition your hair. I thought it was like a typical rinse that colors your hair. Maybe just add conditioner to this
Patricia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
darlene T.
June 27, 2019
Tint Rinse
Reviewed Color: Soft Red Neutralizer
POSTED BY:
darlene T.
June 27, 2019
This really dried my hair out and I really did not notice a difference on it helping prolong my color. Not for me!
darlene - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jessica S.
June 25, 2019
Turned my hair orange
Reviewed Color: Light Brunette
POSTED BY:
Jessica S.
June 25, 2019
It turned my hair an unappealing tint of orange, I had to spend a lot of time and money fixing it on my own. Do not recommend
We're truly sorry for the disappointing experience you had with our Tint Rinse (Light Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kristen A.
June 25, 2019
Colour clumps
Reviewed Color: Copper
POSTED BY:
Kristen A.
June 25, 2019
I used this a couple of times because the first time it left big colour blotches in my hair. I thought I did it wrong but it was right and it happened both times. I won’t get this again. The other stuff is great though
Kristen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Beth S.
June 24, 2019
I like the idea
Reviewed Color: Golden
POSTED BY:
Beth S.
June 24, 2019
I followed directions and can see some results. Not sure I love it as much as I wanted to.
Beth - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle B.
June 24, 2019
unsure
Reviewed Color: Dark Brunette
POSTED BY:
Michelle B.
June 24, 2019
Not sure Im seeing a big difference in between coloring.
it turns my hands darker and has stained my bathtub (easy to clean with bleach!)
but I don't notice a big difference in covering my gray in between color.
i'll prob just continue with the camo spray.
Michelle - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
FILIZ K.
June 19, 2019
Not for me
Reviewed Color: Soft Red Neutralizer
POSTED BY:
FILIZ K.
June 19, 2019
Unfortunately I won't buy again. It doesn't make any difference on my light brown hair which dyied with inoa 7.1 before.
Filiz - We're truly sorry that our Tint Rinse did not deliver the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Kristi B. - We're truly sorry that our Tint Rinse (Golden) did not provide the effect you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debbie E.
June 19, 2019
Not up to your standards
Reviewed Color: Golden
POSTED BY:
Debbie E.
June 19, 2019
I was excited to try this, but I hate it. It is fake color and I will not subject my hair to this again. I would like to return it.
Debbie - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Tina B.
June 19, 2019
Didn't notice much difference
Reviewed Color: Purple
POSTED BY:
Tina B.
June 19, 2019
I have tried using this twice now and I just don't seem to notice a difference. I tried using more the last time I used it and then my hair felt waxy. It may be that I didn't get it rinsed out well enough. Not sure if this is something I will purchase again.
Tina - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cherie Z.
June 17, 2019
Red tint rinse
Reviewed Color: Red
POSTED BY:
Cherie Z.
June 17, 2019
It can be very messy. Make sure you rinse well after applying this tint. It easily colors scalp, tiles and towels. Adds a rich hue.
Cherie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Abigail W.
June 11, 2019
Letdown
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Abigail W.
June 11, 2019
I was so hoping this would work, but it was no match for my reddish orange hair. Didn’t tone it down or seem to do anything at all. Waste of money!
Abigail - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
POSTED BY:
Beth E.
June 10, 2019
Wear gloves!
Reviewed Color: Dark Brunette
POSTED BY:
Beth E.
June 10, 2019
The rinse itself is fine, but wear gloves- it colors your skin and the grout in the shower...
9 of 10 people found this review helpful. Did you?
Beth - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Charlyn G.
June 10, 2019
Drying
Reviewed Color: Golden Mahogany
POSTED BY:
Charlyn G.
June 10, 2019
Makes my hair feel like straw but does what is is suppose to otherwise
Charlyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Monika C.
June 9, 2019
Did not do anything
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Monika C.
June 9, 2019
Tries 2 times, following instructions, did not work.
Monika - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
TYNA F.
June 8, 2019
Tint rinse
Reviewed Color: Light Brunette
POSTED BY:
TYNA F.
June 8, 2019
I love how it feels but cannot see a marked improvement in extending color times or with enhancing the color
Tyna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Chelsea A.
June 7, 2019
Pretty disappointed
Reviewed Color: Golden Mahogany
POSTED BY:
Chelsea A.
June 7, 2019
I ordered this thinking it would make the mahogany color brighten and it definitely did not do that. Definitely not impressed by this product at all
Chelsea A. - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the mahogany color and brightening you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Erin L.
June 6, 2019
Doesn’t work
Reviewed Color: Red Neutralizer
POSTED BY:
Erin L.
June 6, 2019
I’ve been using this on my brassy hair for about 2 weeks now and have noticed absolutely no difference. Really sad, I was hoping it would work for me.
Erin - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Joanne D.
June 5, 2019
Tint rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Joanne D.
June 5, 2019
I do not like anything this blue or purple in my hair! After rinsing my hair felt better but I think I glowed. I will not use this rinse. I also felt that it took some of the nice color I just put in, out as in made my hair seem much lighter in color, I do not want glowing hair. I want a nice soft color.
Joaane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Hilary G.
June 5, 2019
Definitely deposits color
Reviewed Color: Purple
POSTED BY:
Hilary G.
June 5, 2019
This is pink - not purple. My understanding is that it's purpose is to tone down the brassy colors....it simply deposits pink/purple. The shampoo itself HAS to be put directly on all of your hair if you want even coverage of color, assuming you can use a normal amount and simply "shampoo" it in to your entire head is a mistake. I had a pink top and brown bottom the first time I used this. That being said, if you have a fair amount of hair, this tube doesn't last very long like a normal shampoo of the same size would.
Hilary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa F.
June 5, 2019
Rinse away with colour.
Reviewed Color: Purple
POSTED BY:
Lisa F.
June 5, 2019
Be good idea if available in travel small bottles. I only realised this fact when going on my holidays due to nature of tint is messy to decant into smaller bottle.
Lisa - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Barbara S.
June 4, 2019
Works but messy
Reviewed Color: Red Neutralizer
POSTED BY:
Barbara S.
June 4, 2019
It does keep the reds at bay and helps prolong the color and shine. A little goes a long way, so one can justify the cost. However it causes worse knots in my hair than usual and the conditioner doesn’t get them all out. Worse, it stains all the things it drips on. It is very runny and caused staining on the windowsill when it was lying down and closed!
Barbara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Danielle K.
June 4, 2019
Poor results
Reviewed Color: Red Neutralizer
POSTED BY:
Danielle K.
June 4, 2019
My thick wavy hair has quite a bit of brass from sun lightening. I've used this three times now with minimal difference. It is also quite drying. I plan to try again, maybe leaving it on longer than the 5-10 minutes that I previously tried. Oh well.
Danielle - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carol H.
June 3, 2019
Not for my color
Reviewed Color: Red
POSTED BY:
Carol H.
June 3, 2019
The product I’m sure is great. However my hair color is mostly dark blond with some reds. This product turned my hair too orange. Service was great as usual
Carol - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kimmie
June 2, 2019
Not a fan.
Reviewed Color: Copper
POSTED BY:
Kimmie
June 2, 2019
I did not see the sheen I was expecting. Little runny. May work better in a different shade.
Kimberly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Tori E.
May 31, 2019
Didn’t see a difference.
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Tori E.
May 31, 2019
I didn’t notice a difference in color with my hair. Still had red hues.
Tori - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not neutralize the red hues as you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
madeline D.
May 31, 2019
Didn't do anything
Reviewed Color: Light Brunette
POSTED BY:
madeline D.
May 31, 2019
I ordered this product to add some shine and color in between coloring. It just didn't do anything. Even worse, they sent me a second order which I didn't order. Now I have two useless products at home.
Madeline D. - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the color or shine you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth R.
May 30, 2019
Didn't work well for me
Reviewed Color: Golden
POSTED BY:
Elizabeth R.
May 30, 2019
My hair has a red undertone and this product made my hair look very brassy. It might work very well for other colors but it was not good for mine.
Elizabeth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Rose M.
May 29, 2019
Not enough time
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Rose M.
May 29, 2019
I used this after being in sun 2 weeks straight so hard to tell any difference
Rose - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kim L.
May 28, 2019
This tiny is good
Reviewed Color: Copper
POSTED BY:
Kim L.
May 28, 2019
If you need some color before you have to color again it's pretty good,it lasts until you shampoo again
We're so happy to hear that you're enjoying Tint Rinse (Copper)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Graccie
May 28, 2019
Tint rinse
Reviewed Color: Purple
POSTED BY:
Graccie
May 28, 2019
Actually came out too red......will not order again
Gracie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Margarita R.
May 28, 2019
Undecided
Reviewed Color: Golden Mahogany
POSTED BY:
Margarita R.
May 28, 2019
So far, I have only used it once. I didn't notice a change in color. I will try it again and leave on for a longer time to see if it makes a difference.
Margarita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kristen C.
May 27, 2019
good in look and feel but didn't change my color
Reviewed Color: Red Neutralizer
POSTED BY:
Kristen C.
May 27, 2019
I think the product is good in look and feel but it hasn't modified the red tones in my semi-permanent 'chocolate brown' color that I used about a week and a half prior to trying this product. I was hoping it would work by my hair seems stubborn. ;)
Kristen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Rebecca F.
May 27, 2019
Only turned my lighter sections of hair green
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Rebecca F.
May 27, 2019
This product has a ton of great reviews so I was hoping it would be great for me too. I have naturally very dark brown hair with a lot of thin blondish highlights all over. This product didn’t do anything for the brassier sections of my hair but instead turned the lighter blonde sections of my hair green. The tint has now washed out and my hair is back to how it was before, but I bought two bottles which are now going to go to waste.
Rebecca - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Corinne S.
May 26, 2019
Wear gloves
Reviewed Color: Mahogany Copper
POSTED BY:
Corinne S.
May 26, 2019
I did not notice much of difference after using this product. Also, the directions did not specify to use gloves, so I applied with bare hands and the product stained my hands red. I would recommend using gloves when applying!
Corrine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kerissa S.
May 26, 2019
It could totally be me
Reviewed Color: Golden Mahogany
POSTED BY:
Kerissa S.
May 26, 2019
I followed the instructions and all, but I haven't noticed any -- well, noticeable difference in the hair color after using the tint. It could be me, but I've used it twice a week, as instructed, but I've got grays peeking out already :(
Kerissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany) .We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Teresa W.
May 24, 2019
Used to love but don't like anymore
Reviewed Color: Copper
POSTED BY:
Teresa W.
May 24, 2019
I used to use this product once a week in between coloring but at some point about 6 months ago, they must've changed the formula and I don't like the new version. It never made my hair soft, I always used conditioner at the same time, but after the revamp, it actually made my hair very tangled and unmanageable, regardless of the conditioner. Would love it if it goes back to the old formula.
Teresa - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
POSTED BY:
NYClove
May 23, 2019
Too runny and too weak
Reviewed Color: Copper
POSTED BY:
NYClove
May 23, 2019
I have my level 7 ash brown hair professionally colored to an 8 natural but vibrant copper. Red does not want to stay on my hair, and the lower ends lighten significantly with every shampoo. I bought this to keep the color after each wash. The first few times I used it as instructed, and it did absolutely nothing. Before giving up, I tried sitting in the tub for an hour with this stuff in my hair. And it worked! But the consistency is so liquid that the application was very uneven. I have to use about a quarter of a bottle and continually work it into my hair for an hour to get an okay result.
I think what many of us need is not a tint rinse, but a semipermanent gel for maintenance. I would rather do a semipermanent gel weekly than spend an hour every 2 days using the tint rinse. Hoping that eSalon looks into that. I'm now trying out some different brands that have copper semipermanents.
NYClove - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sarah W.
May 23, 2019
Not too bad
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sarah W.
May 23, 2019
This product works pretty well for toning red but it doesn’t last more than a day or two.
Sarah - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Toni A.
May 23, 2019
Not as I hoped
Reviewed Color: Red
POSTED BY:
Toni A.
May 23, 2019
Maybe I'm not using enough but I don't notice a difference
Toni - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
MEL E.
May 22, 2019
Too thick & useless
Reviewed Color: Golden
POSTED BY:
MEL E.
May 22, 2019
I am not really sure what good (if there's any) this product did to my hair. This made my hair feel super dry, like the texture of a broom. It didn't help with getting the "rich brown" color that I was promised. Ridiculous!
MEL - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Karen - We're truly sorry that our Tint Rinse (Purple) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lara J.
May 19, 2019
Not really sure
Reviewed Color: Golden
POSTED BY:
Lara J.
May 19, 2019
The directions claim that conditioner will not be needed afterward, which was not true. If you have long hair conditioner is essential. The color was alright but not worth the effort.
Lara - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We can confirm the instructions for this product does state to rinse thoroughly and follow with conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Sue - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Cyndi M.
May 17, 2019
Refund please
Reviewed Color: Dark Brunette
POSTED BY:
Cyndi M.
May 17, 2019
This did not work. Even left if for longer. Still nothing but a mess in my tub.
Tell me how to send it back and get a refund. Tired of trying to cancel my plan and return 2 boxes.
No I would not recommend this product. Color was so far off. Not darkest brown, I got orange hair.
Hi Cyndi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Maria C.
May 17, 2019
Gold tint was not for me
Reviewed Color: Golden
POSTED BY:
Maria C.
May 17, 2019
I really didn't see any difference and then I'm upset that it was on sale and I didn't get the sale price for it when I put in my basket it was fifteen bucks but I was going to remove it and then I just seen that they cut the price in half. So i left it in and then when they finalized they charge me the full price i dont think that right i thought it was going to adjust..
Maria - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Taylor M.
May 17, 2019
It was alright
Reviewed Color: Red Neutralizer
POSTED BY:
Taylor M.
May 17, 2019
It definitely made my hair smoother and shinier but it didn't do much to my unwanted red tones:/
Taylor - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katee M.
May 17, 2019
I like the product, but...
Reviewed Color: Copper
POSTED BY:
Katee M.
May 17, 2019
I am using the "copper" and it has an overall pinkish tone and has shifted my ginger color into the cooler red/pink spectrum. Not good. :(
I guess I need something that is more of a "Golden Copper" unfortunately there isn't an option for that.
The product smells and feels great though.
Katee - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Belinda - We're truly sorry that our Tint Rinse (Red) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shawn S.
May 10, 2019
It's ok
Reviewed Color: Mahogany Copper
POSTED BY:
Shawn S.
May 10, 2019
I find it works best when you add it to conditioner & keep in about 5 minutes. It’s not as streaky. As for the color… It’s more red then advertised. I will probably try a different tint next time.
Shawn - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Tami - We sincerely apologize for the experience you had with our Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Briana G.
May 10, 2019
Just bad
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Briana G.
May 10, 2019
Did not do a thing to lessen the brassy tones in my hair, I even left it on extra long, maybe i didn’t use enough idk. But, I wouldn’t try again anyway because it made a lot of hair fall out, like a lot, & made the texture of my hair afterwards horrible. Felt stiff & dried out, even after conditioning. Waste of money if you ask me, very disappointed.
Briana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Beth P.
May 8, 2019
It’s Ok
Reviewed Color: Light Brunette
POSTED BY:
Beth P.
May 8, 2019
The camo spray seems to work better for me. Don’t know if I’m just doing it wrong or my greys are just too grey for this to grab on to.
Beth - We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Paula P.
May 7, 2019
Not a fan
Reviewed Color: Golden Mahogany
POSTED BY:
Paula P.
May 7, 2019
Either I am using the product wrong or it is the product.
Paula - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tatjana E.
May 6, 2019
Didn't do anything at all
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Tatjana E.
May 6, 2019
I have light brown brassy hair colour. Bought this one used it several times and no change what so ever. Disappointed.
Tatjana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jutta G.
May 4, 2019
Really dries out my hair
Reviewed Color: Golden Mahogany
POSTED BY:
Jutta G.
May 4, 2019
I really wanted to like this product since I was looking for a refresher to add a bit of shine and color in between salon visits. I generally only color my roots between salon visits so this seemed perfect.
Unfortunately it left my hair extremely dry and dull looking. The opposite of what it was supposed to do. I am trying to get some moisture back into my hair but even after two washes it still feels dry and hard to comb through. I can also not really tell a difference in color. I’m really disappointed.
Jutta - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christina- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
Christine - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tammy H.
April 30, 2019
To brown for me
Reviewed Color: Mahogany Copper
POSTED BY:
Tammy H.
April 30, 2019
Didn’t really notice much of a difference and it was not mahogany/cherry red enough for me.
Tammy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kim R.
April 29, 2019
Totally Disappointed.
Reviewed Color: Dark Brunette
POSTED BY:
Kim R.
April 29, 2019
After reading all the positive reviews, I decided to give it a try. SO disappointed. Makes my hair feel dry, course and unmanageable. Nothing noticeable in making the color refreshed. UGH
Kim - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
EULA P.
April 27, 2019
Did not show up
Reviewed Color: Golden
POSTED BY:
EULA P.
April 27, 2019
Did not show any changes just seemed like colored shampoo
EULA P. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Krista L.
April 27, 2019
Color lasted 24 hours
Reviewed Color: Copper
POSTED BY:
Krista L.
April 27, 2019
I followed the directions and was disappointed. The color only lasted 24 hours.
Krista - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Tami B.
April 26, 2019
Could not tell a difference
Reviewed Color: Purple
POSTED BY:
Tami B.
April 26, 2019
Used as recommended and could not see a difference
Tami - We're truly sorry that our Tint Rinse (Purple) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Crystal M.
April 25, 2019
Not as great as i hoped
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Crystal M.
April 25, 2019
I’ve used the tint rinse about 3 times now. The first time I saw no improvement, the second was a little better, and the third time I mixed it in with some blue shampoo and saw some results. It hasn’t brought my ash back, but it’s better than having the red/brassy hair.
Crystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Brandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Bryn T.
April 23, 2019
Disappointed
Reviewed Color: Mahogany Copper
POSTED BY:
Bryn T.
April 23, 2019
Product looks better than it works the actual pigment which separates from the color swirls is more of a straight up red color which took in places and not in others. Had to color over it.
Bryn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee.
POSTED BY:
Emily L.
April 21, 2019
Dries my hair out
Reviewed Color: Blonde Neutralizer
POSTED BY:
Emily L.
April 21, 2019
Dries my hair out. Leaves it sticky and flat. Had to wash it twice before it was normal again. Won’t use again.
Emily - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Nadia - We're truly sorry that our Tint Rinse (Light Brunette) left your hair dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Green9
April 19, 2019
To dark
Reviewed Color: Golden Mahogany
POSTED BY:
Green9
April 19, 2019
This product made my hair feel like straw and it was too dark. Not a fan.
Kerry - We're truly sorry that our Tinted Love (Golden Mahogany) did not provide the results and color you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rhonda Z.
April 18, 2019
Drying
Reviewed Color: Dark Brunette
POSTED BY:
Rhonda Z.
April 18, 2019
I only gave it 2 stars because I like the customer service at esalon, otherwise I would have given it only 1. I’ve tried this product over and over again hoping I will come up with a different result, but sadly I do not. It is very drying and makes my hair frizzy the next day. It is also extremely messy in the shower.
Rhonda - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katie V.
April 17, 2019
Difficult to Tell
Reviewed Color: Copper
POSTED BY:
Katie V.
April 17, 2019
I’ve used it a few times, perhaps it’s too subtle to notice much of a difference.
Katie - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Brandi- Thank you for your feedback. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection!
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