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Custom Color Set
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66,489 Verified Client Reviews |
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Perfection 👌After a few adjustments with my stylist, the color I got this month was exactly what I wanted. Its vibrant, shiny, and feels super soft. It feels good to be able to pamper myself at home for such a low price. 2 of 2 people found this review helpful. Did you? |
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Love the colorIt was just what I wanted. Covered the gray. Hope it last. 1 of 1 people found this review helpful. Did you? |
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Loved this!This saved me $200 trip to the salon! Easy, Loved the result so far (1 week, 2 washes). 0 of 0 people found this review helpful. Did you? |
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EasyI was a bit leery about coloring my own hair, but it was quite easy! Only suggestion I have is to have mirrors to really see what' going on in the back! 0 of 0 people found this review helpful. Did you? |
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ColorThis color turned my hair orange and brassy,definitely not what I expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTraci - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Absolutely perfect.This color was the CLOSEST I have ever seen to my natural hair color (before it went grey!) The shine, the grey coverage, everything was perfect. My colorist nailed it after I sent a photo of what I wanted. I swear no salon can get this color red right. Thank you. 8 of 11 people found this review helpful. Did you? |
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Wrong shadeI have been buying this for years but this time the colour is completely wrong, it's bright red!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rita! I'm so sorry to hear your color was wrong this time. Please check your emails, we got back to you to help you. |
Color fades fast over graysI gave this a fare try with 4 uses, and found that it fades faster than the store box color I use. It's not worth the money to me. Also, I cancel my subscription over the phone with CS the day I received the next months box and got a refund. Then I end up getting another box this last month that I didnt want! Turns out they didn't cancel my subscription like I requested! So, I went online into my account and cancel it this time myself! I'm going to be extremely mad if I receive another box of this junk hair dye again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! We've gone ahead and added a free reformulation to your account. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Really good productThis is the best hair dye for home use ever. It really works like salon’s product and has all the same benefits. I was really impressed by quality of this product and exactly right couloir shade I’ve got from e-salons colourist. You are really doing a great job, thank you! I will definitely use your services from now on! 8 of 8 people found this review helpful. Did you? |
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So darkI really love the products, so easy to use and so much fun stuff in the box, I went a shade lighter this time but some how it is so much darker 😱 back to the drawing board. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |