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Custom Color Set
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66,516 Verified Client Reviews |
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Not for everybodyI've only tried it once. Quantity and materials were good but product did not cover my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Spot on!The colour was perfect. Thank you! 3 of 3 people found this review helpful. Did you? |
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Color change.My 2nd order left my hair more ‘ginger’ than strawberry. The first was a subtle strawberry blonde & golden. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE LOVE LOVE colorGrey coverage better and color looks great! 5 of 5 people found this review helpful. Did you? |
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Not badI like that it’s less “coppery” 4 of 4 people found this review helpful. Did you? |
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Amazing!I cannot believe what a great match this is for my hair. It’s everything I asked for and so convenient. My hair colour was discontinued after six years of using it and I was panicking about how I would get my roots done without dying all of my hair. I have brought many different colours from the shop to try it and none of them were right, I didn’t have worried because Esalon corrected my suggested colour and gave me a perfect match.! Very happy! 5 of 6 people found this review helpful. Did you? |
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NaturalAlmost my natural hair colour as good as as it’s gets. Arrived on time and definitely value for money. Highly recommend 😊👍 2 of 3 people found this review helpful. Did you? |
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easy to use and perfect colorsimple instructions. I love the color-matches my natural color perfectly. 0 of 0 people found this review helpful. Did you? |
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Colour adjustmentI sent a commentary to your rapport people over a week ago but did not receive a response. I was horrified to find my hair a beige after colouring out. I was looking for platinum blond and the removal of the yellow in my colour. While I understand how my request to remove the yellow may have led to ‘ash’ and or ‘pearl’ I did not anticipate the beige/blue I got. I was looking for a reversal method but I have since gone to the drug store to get my own as there was no support from you. I request a refund for this colour as it was not what I expected and I have been a long time customer. 1 of 1 people found this review helpful. Did you? |
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Terrible colorVery dull and an ugly color. I do nor recommend this shade. It’s awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |