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Custom Color Set
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66,489 Verified Client Reviews |
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Nice color but short livedI'm going to give this another try, but I've used this twice and both times the color is beautiful, but fades. I expect it to fade some, but this color seems to fade within 2 to 3 weeks after coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGretchen - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Perfect Color MatchI'm writing to share my fantastic experience with your custom color set. I ordered it for the first time recently, and I was extremely pleased that the color matched my expectations perfectly. The instructions provided were clear and easy to follow, which made the application process straightforward. I especially appreciated the step-by-step guide, which helped alleviate any concerns I had about coloring my hair at home. Overall, I am very happy with the final result! 7 of 8 people found this review helpful. Did you? |
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New color!I love the new tone of my color! It's subtle and just right. 0 of 0 people found this review helpful. Did you? |
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UnsatisfactoryDidn't cover greys and colour is dull looking. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Danielle! I'm sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you. |
My hair color is different from the dyed roots.Not bad, but the paint washes off very quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Olha! I'm sorry to hear your color washed out. Please check your emails, we got back to you to help you further. |
I did not want more than one and they sent it anywayI have been trying for weeks to get my $ back as they send you color monthly without permission. I told them I didn't even try the first one and I don't want a 2nd hence please refund my money. So far, no money. I am going to try the product that I got on the first order and review the good, the bad and the ugly. I wondered why they called me to see if I needed help with the application. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
E Salon professional Hair Colour to do at homeReally pleased with this product. Salon quality colour that you choose. You receive it when your hair needs redoing and you don’t have to worry that you have run out. Hair dye can also be tweaked so that you get the colour you truly like 4 of 4 people found this review helpful. Did you? |
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Great colorI just did my roots and my hair looks amazing. 3 of 3 people found this review helpful. Did you? |
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New colorColor is beautiful, but, don't you hate buts. Dark dark color. You showed online a cherry cola as a new mixed color. Because my hair is so dark do you think you could get this color for me? If you cannot do I will be fine. Cherry Cola was so beautiful. Just let me know. I have moved my touchups to 6 weeks. Hair not growing fast right now 0 of 0 people found this review helpful. Did you? |
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Super happy!! Will be purchasing again!My adult daughters, have begged me, not to touch my hair. I have natural white streaks, that began growing in 2018, after I lost my father and brother, four months apart to suicide. I love my white streaks and get compliments all the time. People actually think they are professional done. At 47 years old, I’ve been ready for a change, I just didn’t want to lose my streaks. I Felt they had been earned. The colorist made a beautiful color. Dark brown with purple pearl. When my daughter came home yesterday, she was like, “Wow, you look beautiful, that color” She absolutely loves it and I do too!! I was able to separate most of my white streaks and am incredibly happy about that! The whole experience has been great!! The color is awesome. I’m glad the colorist wanted me to go with Demi permanent, especially since it was my first time in over 20 years doing anything to my hair. Although it’s Demi, it leave me open to staying with this amazing color or trying something new!!! Wonderful advice. Thank you!!! 5 of 5 people found this review helpful. Did you? |