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Custom Color Set
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66,489 Verified Client Reviews |
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Did Not Get What ai RequestedI sent a message to eSalon weeks before my order shipped asking for the addition of more red to my color. I got a response saying my message had been received almost at immediately. The note from the colorist said “Adjusted tone” in my shipment. I’d requested the tone adjustment on the prior color. So nothing was changed . Very disappointed as I’m going on an important vacation tomorrow and my hair looks exactly the same. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Missing orderImpossible to review as STILL NOT RECEIVED!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that you have not received your order. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. Keep an eye on your inbox for more details. |
SameWas not what I was expecting very similar to my now hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAddison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us regarding your color. We truly appreciate your feedback. |
Nicely presentedNicely packaged and very easy to use, again pleased with quality! 0 of 0 people found this review helpful. Did you? |
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Perfect colorI have never had a color that matches my skin tone. I love my color, it goes perfect with the highlights I like. Thank you. 0 of 0 people found this review helpful. Did you? |
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The most AWESOME color product I have ever used!I have tried every color product on the market that you can buy over the counter. I have never ben able to match my (natural) color, HOWEVER! with E-salon the color matches so well no one belives me that my hair is dyed! your product is easy to use, very high quility and lasts forever. I can't thank you enough!! 0 of 0 people found this review helpful. Did you? |
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What a relief!I love how my hair turned out! My product came quickly and I am very satisfied with the service I received. My hair was a purple pink undertone and I had highlights that I covered with dye. This color brought me to a nice golden brown. My highlights are a lighter brown and it looks so pretty. Thank you!! 0 of 0 people found this review helpful. Did you? |
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Covered greys and even colorI made 2 adjustments to my color since I began the program, it was easy to do. The two step processing is easier on my hair. 0 of 0 people found this review helpful. Did you? |
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Best color with out Salon PricesLove this color set and how easy it was to get the exact color I want every time. Why spend so much money on color when you can get what you need from ESalon. If you haven't tried it, you should. You will be just as happy as I am!! 0 of 0 people found this review helpful. Did you? |
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Loved it. I was able to change the color slightly from the first order, perfectThank you for your ability to change the color slightly and for your patience with a newby :)! 0 of 0 people found this review helpful. Did you? |