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Custom Color Set
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66,489 Verified Client Reviews |
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Great resultsI’m very happy with the quality and personalization of my hair color. I have enjoyed the freedom of coloring my hair on my schedule instead of someone else’s. 0 of 0 people found this review helpful. Did you? |
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Thank you Karen for listening to meI love my new color!! Thank you so much for making me beautiful!! 0 of 0 people found this review helpful. Did you? |
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Easy to follow instructions & great gray coverageI really like the products that I received. The directions were really easy. My color is great & my grays are perfectly disguised. 0 of 0 people found this review helpful. Did you? |
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ColorI finished using my kit about an hour ago and I love the color. It's a very rich and vibrant color. Thank you to Hannah for doing such a great job! 0 of 0 people found this review helpful. Did you? |
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No brassy color!My hair has a tendency to get really brassy, but I haven't had that problem at all with my e-salon color...going a shade darker now...because I trust my colorist😊! 0 of 0 people found this review helpful. Did you? |
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GoodColour was improved but still was not my intended colour . However, the colour received was still nice and looked natural . 0 of 0 people found this review helpful. Did you? |
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Nothing new. Lots of hair loss??Color a bit dark, but ok. I get that when coloring u lose a bit of hair. It's neen 4-5 weeks and clumps still coming out in shower?? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Disappointed in product name and packaging changesI'm disappointed in product name changes and packaging. I need to order more Love Unconditionally, but don't know which product to purchase. Please go back to previous product names and packaging. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection! |
Brown with orange disasterI sent in a picture for proper color matching. I wrote notes detailing the light blonde I wanted. I referred to a specific esalon employee by name to further indicate the light color blonde I wanted. I was already light blonde except for the roots. I have been using color in my hair for 30 years. I followed the instructions exactly and the color I ended up with is a mouse brown with orange highlights. I'm HORRIFIED! It will cost me between $180 and $250 to get it color corrected and highlighted. Can't believe I fell for the marketing and ruined my hair. NOT WORTH THE RISK!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAntonia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Medium Brown (Intense Red) - Absolutely love it!I love the super shine and intense bright finish of my new colour. The compliments I receive on a daily base, even weeks after my first touch up are lovely. I have never had such a good quality home box dye, I love the bespoke boxed package with clear instructions and kit to use. I am very happy with it, and fabulous customer service! Five ***** esalon, is my new go to for all hair colour! Thank You :-) 1 of 1 people found this review helpful. Did you? |