|
Custom Color Set
|
66,489 Verified Client Reviews |
|
Sort by: |
|
Easy to use and great results-Love this product. Saves me time and money to do my own coloring and I’m happy with the results-great coloring which lasts longer. 0 of 0 people found this review helpful. Did you? |
|
The Hype is RealI super love the packaging and attention to details! The instructions are clear and made my hair coloring experience at home a great one! Thanks, eSalon and most specially to Danielle for my color concoction :) 0 of 0 people found this review helpful. Did you? |
|
Fading very fastLoved the product and the color. Fades within a week. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmanda - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
I’m a convert!Once my greys started to come in more heavily, I found that I could no longer color my own hair at home in a way that I felt looked natural as greys grew in, but I also didn’t want to start coloring more frequently to make up for the starker line I was seeing. A professional colorist in a salon was able to eventually formulate a color that was subtle enough (that somehow had elements of my natural color and the lightness from the greys) and faded in just the right way, so that I was able to keep my dye frequency as infrequent as I like. Even though I felt the result was absolutely worth it, it was still hard to justify the higher cost (as a lifelong do-it-yourselfer). I tried eSalon completely on a whim, and I almost didn’t upload pictures(thinking ‘no one is actually going to look at the pictures, this is just going to be acpremade color). I am so glad that I did! I cannot believe how close it is to that perfect salon concoction. It looked terrific on day two and looks terrific as it has faded and my grey root growth has come in. I’m blown away, and very pleased. 1 of 1 people found this review helpful. Did you? |
|
Hard to cover gray...I have found that the past few times I've colored my hair, the gray is not covered. I start with the roots first, so it processes longer and let it process for 45 minutes before adding water and rinsing out. Is there another formulation that you could make to help? I have to use a powder root touch-up right after coloring. Also, we are travelling for about 4 weeks and I don't want to have to worry about it every day. Please help! 0 of 0 people found this review helpful. Did you? |
|
Love thisThis has to be the best colour kit I have ever used, it does exactly what it claims and looks absolutely natural. The only downside is it smells quite potent when being applied, but once done that disappears. 0 of 0 people found this review helpful. Did you? |
|
Colour was great -bottle leakedWas really happy with the colour and set as a whole but the developer bottle leaked while I was using it, which made colouring my hair very messy! 0 of 0 people found this review helpful. Did you? |
|
So disappointedI have been a customer since 2015 and mostly have loved my hair color. The last 2 shipments have been very disappointing. I follow the instructions to the letter but both times when I go to rinse out my hair color, it feels like my hair is caked with glue. I rinse and rinse and rinse some more to no avail. I use your shampoo and conditioner and my hair still feels gross. I just colored and spent 30 minutes in the shower trying to get the “goo” outta my hair. I ended up putting shampoo in twice because I could not get the water to run clear. When I towel dried it, I still got dark haircolor residue on my towel. It is now dry and feels like there is a slick coating on my hair. So, back to the shower I go. This time I will just use my regular shampoo and pray that the color won’t completely wash away. I am following your instructions exactly as written. What has changed? This hair color used to be perfect for me. So disappointed!! Please advise...😊 232 of 247 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaurie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
It was a good first experience.The instructions explained the steps well enough for me to do it as a first timer. The color was a nice hue on its own but there really isn't much change to what my hair looks like. Sometimes I can see the color but it blends in with my natural color, which is kind of good. However I knew going in that it wouldn't show up as a bright color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsIsa - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Crap!My hair products were exploded all over the inside of the box it came init was disgusting and then I couldn't find the right place that I ordered from so I could complain I can't send it back because its leaked and the u.s.post office won't let you mail hazardous materials in the mail. This place sucks big time and my 2nd box which shipped out today because I couldn't cancel fast enough if it comes mailed in a sloppy mess I will let everyone know. 🔊 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsApril - Thank you for your feedback. We apologize for the disappointing experience you had with our color order. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |