66,489 Verified Client Reviews |
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Crap!My hair products were exploded all over the inside of the box it came init was disgusting and then I couldn't find the right place that I ordered from so I could complain I can't send it back because its leaked and the u.s.post office won't let you mail hazardous materials in the mail. This place sucks big time and my 2nd box which shipped out today because I couldn't cancel fast enough if it comes mailed in a sloppy mess I will let everyone know. 🔊 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - Thank you for your feedback. We apologize for the disappointing experience you had with our color order. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I got the opposite color!I was quite excited when my package arrived, but I was disappointed with my colour. I had asked for a darker purple, but my hair turned a dark red! My hair had also become thick and chunky. I'm quite disappointed, but glad the overall experience didn't ruin it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gray showing throughThe last two times I have colored my hair, the color does not last very long. When I had my hair professionally colored at a salon, the color would last at least six months. Now, with eSalon, I'm lucky if it lasts one month. I don't know if I will buy again. 1 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Love itI've been dying my hair for years and now approaching 50 and have lots more grey hair and the salons are too expensive, so I used to use the supermarket dyes but always found that they never covered my grey and my colour always seemed to be a yellowish colour. I'm so impressed with eSalon and if you don't need your product the next month you can always delay this, it's great as you are not stuck into a contract as well 1 of 1 people found this review helpful. Did you? |
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Best hair coloring ever!This was by far the best overall hair coloring I’ve ever had, and especially that I’ve done myself. This was the most gray hair I’ve ever had to cover...but it came out great. I’m very happy with my results. Thanks so much e Salon!! 0 of 0 people found this review helpful. Did you? |
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Perfect!The color is perfect! It is exactly the color of my hair. 0 of 0 people found this review helpful. Did you? |
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As a retired hair stylist and master colorist I was very impressed with eSalonI was very happy with my custom blended color kit. it was easy to use and the results were great! Everything is included and very user friendly! I got great coverage and the color seems to be lasting very well! I definitely recommend eSalon! 0 of 0 people found this review helpful. Did you? |
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Love my new colorThis is an amazing product, especially if you don't need highlights. I use the color for all over color at first and now on root touch up. The gold in the formula makes my gray look like highlights. 0 of 0 people found this review helpful. Did you? |
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Great colorIt matches my original hair color!! 0 of 0 people found this review helpful. Did you? |
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Great hair color!The color and feel of my hair is great. 0 of 0 people found this review helpful. Did you? |