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Custom Color Set
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66,489 Verified Client Reviews |
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Asked for a changeI asked for a change and they came through. I really like the color I received, it wasn't too dark and looks really natural! 0 of 0 people found this review helpful. Did you? |
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Fantastic Product!The custom color is great. I have natural red tones and it compliments those tones every time. It is easy and convenient and you can't beat the price. The videos are very helpful and the customer service has always been courteous and professional. 0 of 0 people found this review helpful. Did you? |
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Love itLove the color, its definitely the best color I have found. 0 of 0 people found this review helpful. Did you? |
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Great color!!!Very happy with my color!!! My hair is so shiny too, that's awesome!!! 0 of 0 people found this review helpful. Did you? |
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Excellent service but colour hard to wash outI can't rate the customer service highly enough. I spent 35 mins on phone talking through my hair colour history and problems. They really listened to what I wanted. But I found the newer formula hard to wash out (I'd used this 3 years ago something has changed) I massaged colour at scalp before rinsing as per instructions but still had a waxy sticky residue on ends. I also found the smell of ammonia very strong. This could be because I've been using ammonia free colour previously. I was pleased with the colour initially but on my roots (brown with 10 percent grey at most) lifted and faded alot lighter after couple of weeks. Despite using a colour safe shampoo. Obviously all colour fades but this was a few shades lighter with grey looking like it just had a colour wash effect peaking through. I'm not sure if this is my hair as I've had trouble getting any colour to take on my regrowth , even salon colour due to perhaps HRT medication. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAleta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots too darkMy request for a “less brassy” look resulted in a new color that was much too dark. The dark root looked liked my color was growing out and that it was time to color. Still working to find the right solution for my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colourLove this 0 of 0 people found this review helpful. Did you? |
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Best Hair Color I've every used!This is the best most reliable hair color I've ever used. The color is perfect every time, formula is gentle and does not smell the next day. Color lasts and lasts! Love it! 0 of 0 people found this review helpful. Did you? |
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Great head of hair.I don't usually color my own hair, so I chose a shade recommended by the colorist, and it turned out just right. The kit was easy to use despite my inexperience, so I feel confident in continuing to color my own hair. So pleased! 0 of 0 people found this review helpful. Did you? |
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Great colorHave a great natural color. Leaves hair silky smooth. 0 of 0 people found this review helpful. Did you? |