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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Beth - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ashly S.
febrero 6, 2021
Not good for normal, fine, straight hair
PUBLICADO POR:
Ashly S.
febrero 6, 2021
This leaves my hair so oily.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ashly - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Anna V.
enero 20, 2021
Not happy
PUBLICADO POR:
Anna V.
enero 20, 2021
Usually love shampoos and conditioners here but this one left heavy residue on my hair.
Unfortunately a no for me.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Anna- We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katarzyna O.
enero 11, 2021
Poor quality
PUBLICADO POR:
Katarzyna O.
enero 11, 2021
It isn't what l expected. Hair dont feel clean but greasy
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Katarzyna - Thank you for your feedback. We are sorry that our Cream CoWash didn't provide you with the desired result. We have reached out to you via email to discuss this matter further, and we hope we can find a product that better suits your needs!
PUBLICADO POR:
Linda M.
diciembre 30, 2020
Cleanser/conditioner
PUBLICADO POR:
Linda M.
diciembre 30, 2020
I liked it the first time I used it. But after using it 4 or 5 times, it seemed to strip the hair. I actually think it damaged my hair, and asked to return it. (Actually, the customer service rep told me it wasn’t necessary to return it. She simply issued a credit of the $6 promo purchase price, which offset my next order in December.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Linda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Donna C.
diciembre 24, 2020
My hair feels like straw!
PUBLICADO POR:
Donna C.
diciembre 24, 2020
After using this product my hair was very dry. Disappointed :(
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Donna- We're truly sorry that our Cream CoWash left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
morag F.
diciembre 10, 2020
Shampoo not for me
PUBLICADO POR:
morag F.
diciembre 10, 2020
This is the first product I've bought from eSalon that did not leave great results my hair looked very flat . Maybe because it's a shampoo and conditioner in one and not best for my hair but probably a good product as all else I've tried yes 10 out of 10
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Morag - We're truly sorry that you are not satisfied with the results of our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and we're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer R.
noviembre 30, 2020
Love the CoWash, but...
PUBLICADO POR:
Jennifer R.
noviembre 30, 2020
The product works as advertised, but I HATE the smell! It reminds me of getting a permanent years ago- which is why I never got another one.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer- We’re truly sorry that our Cream CoWash's fragrance did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cindy S.
noviembre 21, 2020
Not for me
PUBLICADO POR:
Cindy S.
noviembre 21, 2020
This doesn't clean enough to work as a shampoo or condition enough to work as a conditioner for me. It might work if you had very dry hair.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cindy- We're truly sorry that our Cream CoWash did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Judy M.
octubre 22, 2020
Weighed hair down
PUBLICADO POR:
Judy M.
octubre 22, 2020
I like the fact that this is one step but the product seemed to weigh my hair down and make it look dirty rather than light and fresh. I wouldn’t buy it again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Judy- We're truly sorry that our Cream CoWash did not provide the light texture and fresh results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Casi M.
octubre 13, 2020
Not the best
PUBLICADO POR:
Casi M.
octubre 13, 2020
I have wavy/curly hair and love a good co-wash. This wasn’t the worst one I’ve tried,but I won’t repurchase. It did an adequate job of cleaning my hair, but it was not very moisturizing. It also took a ton of product to get the job done. I will probably only get 5-6 uses out of the bottle.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Casi - We're truly sorry that our Cream CoWash did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura B.
octubre 12, 2020
Not nourishing enough
PUBLICADO POR:
Laura B.
octubre 12, 2020
I have very long hair and loved the Colour Care Shampoo + Conditioner, so was pleased to see the CoWash, imagining it to be the best of both. Unfortunately no. It didn't lather, my hair didn't feel much cleansed and was dry and difficult to comb and detangle afterwards. Sorry, I don't recommend.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Laura B. - We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Mary W.
octubre 3, 2020
I prefer separate shampoo and conditioner
PUBLICADO POR:
Mary W.
octubre 3, 2020
I did not feel that this gave the same effect as a separate conditioner.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Mary W. - We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Tiffany L.
septiembre 28, 2020
Not my fave
PUBLICADO POR:
Tiffany L.
septiembre 28, 2020
I usually have to do multiple shampoo's with this one b/c it doesn't cover all my hair well or remove oily scalp and it doesn't lather hardly at all. I'm going to order the original shampoo to get that back.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tiffany - We're truly sorry that our Cream CoWash did not provide the cleansing and lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elizabeth L.
septiembre 19, 2020
Nice product but poor value
PUBLICADO POR:
Elizabeth L.
septiembre 19, 2020
I really like this product however I have to use a ton of it. I have shoulder length, really thick hair and have to use at least a quarter cup to get it distributed evenly. One bottle only lasts a few washings.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elizabeth- We're truly sorry that our Cream CoWash did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tina S.
agosto 27, 2020
Heavy
PUBLICADO POR:
Tina S.
agosto 27, 2020
Not impressed. At all. Made my hair feel heavy. By the end of the day it looked oily too. I would not get this again. Wasted money.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tina - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia K.
agosto 26, 2020
Flatten my curls and hair without volume
PUBLICADO POR:
Patricia K.
agosto 26, 2020
Although this is a nice product and I am glad I tried it, it is not for me and it may work better in people who has a lot of hair which is not my case. My hair is thin and after using the product, it gets flat without any volume whatsoever, and my curls are not even there. I think I will stick to Wen in this case.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Patricia- We’re truly sorry that our Cream CoWash did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mirelda C.
agosto 20, 2020
Shampoing 2en 1
PUBLICADO POR:
Mirelda C.
agosto 20, 2020
Ne me convient pas alourdit mes cheveux et les graisses d avantage
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Mirelda - Nous sommes vraiment désolés d’apprendre que notre Cream CoWash n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Michelle M.
julio 26, 2020
Not for me
PUBLICADO POR:
Michelle M.
julio 26, 2020
I had to wash my hair too often with this because it made my scalp greasy.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Michelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kimberly M.
julio 20, 2020
I like the idea but ....
PUBLICADO POR:
Kimberly M.
julio 20, 2020
I love the idea of using one product to clean and condition at the same time. I have used Cream CoWash 3 times and followed the directions on the bottle (Mind you the instructions are SO SMALL that I had to take a picture of the bottle and increase the size in order to even read how to use the product!!) but each time I felt like my hair was heavy and dirty within just a couple of days. I generally go 5 - 6 days between washing and with the CoWash I can go 3 at the max!! I am disappointed but also understand that not every product works for every hair type :)
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kimberly - We're truly sorry that our Cream CoWash did not provide the cleansing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy.
junio 14, 2020
It left my hair feeling greasy.
PUBLICADO POR:
Amy.
junio 14, 2020
I really wanted to love this as my hair usually more manageable with a co wash but unfortunately this left my hair feeling greasy the next day.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Liz D.
junio 3, 2020
Heavy
PUBLICADO POR:
Liz D.
junio 3, 2020
Good for an occasional wash, but every day this gets heavy for my hair and it can look greasy. I have very fine hair, but lots of it, with some natural wave.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Liz- We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Samantha R.
mayo 29, 2020
co-wash
PUBLICADO POR:
Samantha R.
mayo 29, 2020
not sure what it's specifically meant to do
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Samantha - We're truly sorry that our Cream CoWash did not provide exactly you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathy H.
mayo 28, 2020
Moisture
PUBLICADO POR:
Kathy H.
mayo 28, 2020
This doesn’t lather well, so it’s harder to work through my hair. It does work well though, and leaves my hair well moisturized and soft.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Kathy- We're truly sorry that our Cream CoWash did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Betty S.
mayo 21, 2020
BJS
PUBLICADO POR:
Betty S.
mayo 21, 2020
left my hair feeling heavy & greasy, didn't like this product
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Betty - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Veronika E.
mayo 4, 2020
Durchschnittliches Produkt
PUBLICADO POR:
Veronika E.
mayo 4, 2020
Dieses Pflegeprodukt ist für mich okay, mehr aber auch nicht. Toll ist, dass es ein 2-1 Artikel ist. Leider hatte ich nach der Anwendung, beim Duschen, eher das Gefühl einen Film auf der Haut haben, der nicht mehr abging. Meine Haare werden nach der Anwendung des Produktes sehr schnell fettig, kenne das normalerweise so nicht.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Veronika E. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Cream CoWash nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Francine H.
abril 23, 2020
Not good for fine thin hair.
PUBLICADO POR:
Francine H.
abril 23, 2020
I have fine thin hair. Left hair flat.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Francine H. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amelie B.
abril 21, 2020
Bien
PUBLICADO POR:
Amelie B.
abril 21, 2020
Shampoing bien mais une préférence pr le shampoing réparation
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Amelie - Merci de votre retour. Nous sommes ravis que vous avez trouvé le shampooing qui vous convient ! Dites-nous si vous avez besoin de quoi que ce soit. Nous serons ravis de vous aider.
PUBLICADO POR:
FRANCES N.
abril 17, 2020
Sorry - not for me
PUBLICADO POR:
FRANCES N.
abril 17, 2020
This left my hair very very greasy - I used it twice thinking maybe I’d used it incorrectly but not good at all. Won’t be using again and definitely wasted my money on this.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
FRANCES N. - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We value every client, and look forward to providing you with a solution. Keep an eye on your inbox for more details.
PUBLICADO POR:
IVONNE P.
abril 14, 2020
Co Wash
PUBLICADO POR:
IVONNE P.
abril 14, 2020
Not a fan
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
IVONNE P. - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Luna C.
febrero 16, 2020
Not for me - makes my hair greasy
PUBLICADO POR:
Luna C.
febrero 16, 2020
I wanted to try the CoWash because I love the custom colour set and also the highlights, so I trusted eSalon with this product, too. I have to say that after trying it twice, I really don't like how greasy my hair feels and dry at the same time... I don't know how to explain it! I'm definitely not going to buy it again, too bad because it wasn't cheap.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Luna - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda H.
enero 17, 2020
Very disappointed.
PUBLICADO POR:
Linda H.
enero 17, 2020
Ordered this to try and my hair felt like I hadn't showered in 3 days! Used it 4 mornings in a row then threw it in the trash. Please, if you're gonna sell something like this you've gotta put less conditioner in it. My hair was flat and felt greasy.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Linda - We're truly sorry that our Cream CoWash left your hair flat and greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
lynn. M Burkard
enero 10, 2020
Good product for my friend .
PUBLICADO POR:
lynn. M Burkard
enero 10, 2020
This particular product was a little too heavy for my hair but I gave it to my best friend and he loves it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Louise
diciembre 17, 2019
Left my hair greasy!
PUBLICADO POR:
Louise
diciembre 17, 2019
I was rather disappointed with this shampoo, I expected it to clean my hair and moisturise it. Instead I found that it left it greasy on my scalp even when I used loads and repeated.
I go swim and use the sauna so wanted to use something that would be more moisturing.
I thought that this be great as I am growing my hair for a cancer wig charity and thought it would keep my hair in good condition.
So I am left to conclude that If you have dry hair After using more harsh products it would be perfect.
Just not beneficial for myself.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Louise - We're truly sorry that our Cream CoWash did not provide the result you expected. We have emailed you, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Gene C.
diciembre 7, 2019
Sorry I hated this
PUBLICADO POR:
Gene C.
diciembre 7, 2019
I decided to give this a go as I really like the shampoo and conditioner I ordered before. Wha5 a mistake! That stuff is horrid. Really unpleasant texture. I ended up binning it. What a waste!
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Gene C. - We're truly sorry that our Cream CoWash did not provide the aspect you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. Your eSalon Team
PUBLICADO POR:
Ellen K.
noviembre 28, 2019
Works OK
PUBLICADO POR:
Ellen K.
noviembre 28, 2019
This works really well for a combo shampoo/conditioner. But it does not moisturize your hair. It leaves me wanting & wishing I had ordered the conditioner as a separate product 🙁
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ellen K. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedy this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jackie J.
noviembre 21, 2019
shampoo
PUBLICADO POR:
Jackie J.
noviembre 21, 2019
this item is ok but does not seem to be any better than other shampoos that are made for colour treated hair
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Jackie - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melody S.
octubre 30, 2019
Combine cleaning
PUBLICADO POR:
Melody S.
octubre 30, 2019
This product is not as good as the first color cream combo I received.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Melody - We're truly sorry that our Cream CoWash did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Tammie B.
octubre 28, 2019
Didn't like it
PUBLICADO POR:
Tammie B.
octubre 28, 2019
Hair felt brittle after using it
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tammie - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Susan S.
octubre 15, 2019
Very thick, no lather
PUBLICADO POR:
Susan S.
octubre 15, 2019
Too thick for my hair, it doesnt lather, hair feels like product left in, & not rinsing out. Like regular shampoo, rinse that comes in color kit.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Susan - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Virginia H.
octubre 5, 2019
Not impressed
PUBLICADO POR:
Virginia H.
octubre 5, 2019
Too bad the product line is not good.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Virginia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Grace B.
septiembre 12, 2019
Cream Shampoo okay but not great
PUBLICADO POR:
Grace B.
septiembre 12, 2019
When I poured a quarter size portion on the top my head I discovered I needed to add another portion to the
back of my head. The shampoo cleans okay and does make my hair soft. However, I found my hair feels greasy within a few hours.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Grace - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tina J.
agosto 17, 2019
Not a fan
PUBLICADO POR:
Tina J.
agosto 17, 2019
It seemed more a conditioner, not much ‘suds’. Not a fan of the smell either. One of the very few products I haven’t cared for.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Tina - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bobbi
junio 24, 2019
Not my thing
PUBLICADO POR:
Bobbi
junio 24, 2019
This combined wash and conditioner made my hair to heavy and looked greasy. I did not like using the CoWash.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Bobbi - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mandy T.
junio 13, 2019
I don’t care for the scent
PUBLICADO POR:
Mandy T.
junio 13, 2019
This CoWash works ok but this is the 3rd product that I won’t order again because I don’t care for the scent.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mandy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janice K.
junio 3, 2019
Tried this on a recommendation. Shampoo & Conditioner in ONE.
PUBLICADO POR:
Janice K.
junio 3, 2019
I love the Esalon. However, this product is not for me. It doesn't lather well and leaves my hair feeling weighted down. Additionally, there is a residue left on my fixtures (sink, and/or tub-shower. Don't like that!) Not the fresh feel I like. It may work for others... I prefer the Classic Shampoo.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Janice - We're truly sorry that our Cream CoWash did not provide the experience you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jesica R.
mayo 29, 2019
Doesn't wash
PUBLICADO POR:
Jesica R.
mayo 29, 2019
Waste of money. Hair is noticably still dirty after using. Have to use dry shampoo as if didn't wash it at all. Might still try and use it as conditioner after washing with regular shampoo.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Jesica - We're truly sorry that our Cream CoWash did not provide the cleansing quality you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda O.
mayo 26, 2019
This was okay
PUBLICADO POR:
Linda O.
mayo 26, 2019
This was just okay for me. I felt like I was using conditioner to wash my hair with.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shari H.
mayo 12, 2019
Tried the simple fix
PUBLICADO POR:
Shari H.
mayo 12, 2019
The combo does not perform like the two separate products I have always used. It leaves my hair feeling stiff. I am also unhappy with the new packaging in the last year. Product is hard to squeeze out. Please return to prior packaging.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Shari - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia N.
mayo 9, 2019
Didn't work.
PUBLICADO POR:
Patricia N.
mayo 9, 2019
I use a phosphate free shampoo and conditioner. My hair felt dirty.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Duo It All did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joyce R.
abril 22, 2019
Not for me. I like the shampoo better
PUBLICADO POR:
Joyce R.
abril 22, 2019
For my hair this shampoo/conditioner combo was ok the first day but by the second day my hair felt greasy.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Joyce - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nichole G.
abril 22, 2019
Did not clean!
PUBLICADO POR:
Nichole G.
abril 22, 2019
I tried to use this twice to wash my hair. It did not work left my hair greasy and stiff. Do not recommend.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nichole - Thank you for your feedback. We apologize for the disappointing experience you had with Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nathalie K.
abril 16, 2019
Expected!
PUBLICADO POR:
Nathalie K.
abril 16, 2019
Did the job! I've found better quality co-wash. But still decent product.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Nathalie - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan P.
abril 10, 2019
Color Care Cleansing Cream
PUBLICADO POR:
Susan P.
abril 10, 2019
I was not happy with this but I’m not usually a fan of 2 in 1 products anyway.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Darcy E.
marzo 29, 2019
Just ok
PUBLICADO POR:
Darcy E.
marzo 29, 2019
Nothing to brag about. Doesn't get my hair clean and my fine hair feels a little weighted down after use. Maybe good for others, but I'm not a fan.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Darcy- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Connie E.
marzo 27, 2019
Not For Me.....
PUBLICADO POR:
Connie E.
marzo 27, 2019
I'll have to give it another try, but it left my hair feeling greasy. I have dry hair so this was new to me! I had rinsed the product as directed. Might just be me, but I'll stick with the shampoo and conditioner duo.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Connie - We're truly sorry that our Duo It All left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Donna M.
marzo 25, 2019
Cowash
PUBLICADO POR:
Donna M.
marzo 25, 2019
Takes a bit more then used to using to wash hair but it does leave it soft
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Donna- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nina M.
marzo 23, 2019
Not sure what this does
PUBLICADO POR:
Nina M.
marzo 23, 2019
It does not foam, as a cleaner and I really see no improvement for fading of the color.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nina - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth T.
marzo 21, 2019
Not very nice
PUBLICADO POR:
Beth T.
marzo 21, 2019
This was really sticky, didn’t wash out well and left my hair feeling like it still had product in it. Would not recommend.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Duo It All felt really sticky and didn't wash out well. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mitra S.
marzo 14, 2019
I could not rinse it off well. Very sticky!
PUBLICADO POR:
Mitra S.
marzo 14, 2019
I could not rinse it off well. Very sticky!
I also think they have to redesign the bottle since it is hard to squeeze and get out the shampoo. I k now it is cheaper design but it does not work well.
The formula should be more runny to be able to get it out of the bottle and use it on hair.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Mitra- Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Donna O.
marzo 7, 2019
roots still looked grease.
PUBLICADO POR:
Donna O.
marzo 7, 2019
I did not like the smell of the product. But my biggest problem was that my roots still looked grease afterwards like it was never washed. The softness of my ends was nice afterwards. i would not order this product again.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Donna - We're truly sorry that our Cream CoWash did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debra H.
marzo 5, 2019
cream cowash
PUBLICADO POR:
Debra H.
marzo 5, 2019
Did not leave my hair looking clean. I thought it make my hair look greasy or unclean.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joan S.
febrero 8, 2019
Not for me
PUBLICADO POR:
Joan S.
febrero 8, 2019
I feel it didn't work for me
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Joan - We're truly sorry that our Cream CoWash did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Karen S.
febrero 5, 2019
Just okay
PUBLICADO POR:
Karen S.
febrero 5, 2019
I had hopes that this 2 in 1 would give me softer hair. It was okay, but nothing special. Will keep looking.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Karen - We're truly sorry that our Cream CoWash did not give you softer hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sally J.
febrero 5, 2019
OK but....
PUBLICADO POR:
Sally J.
febrero 5, 2019
Not a lover of this. It's OK for a rush but as a general rule this is not for me. Disappointed
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sally - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sherri Z.
enero 23, 2019
Different
PUBLICADO POR:
Sherri Z.
enero 23, 2019
I like the shampoo and conditioner separately much better than cowash . Cowash end result is the same as separate, however going on it feels heavy, greasy and hard to suds.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Sherri - We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Candace E.
enero 9, 2019
Average
PUBLICADO POR:
Candace E.
enero 9, 2019
The color care cleansing cream is okay, tends to leave my hair flat and a bit oily by the next day.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Candace - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dawn P.
enero 9, 2019
my hair felt like wax was on it.
PUBLICADO POR:
Dawn P.
enero 9, 2019
I tried the product 2 times each time it left my hair heavy. Even while drying my hair my hands felt like a filmy wax coming off from my hair. Sorry, but really isn't good.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dawn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rebecca T.
diciembre 30, 2018
Confussed
PUBLICADO POR:
Rebecca T.
diciembre 30, 2018
Haven’t quite figured out how to us. At times too much and at other times not enough totally confusing to me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rebecca - We're truly sorry that our Cream CoWash has provided inconsistent results for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jina A.
diciembre 18, 2018
Duo nothing
PUBLICADO POR:
Jina A.
diciembre 18, 2018
I found this product to be not quite a shampoo nor a conditioner to the extent that I expected, didn’t give a clean feeling, more of an over conditioned feel making my hair a bit limp after using
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jina - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shannon R.
diciembre 11, 2018
Did not like
PUBLICADO POR:
Shannon R.
diciembre 11, 2018
Left my hair extremely dry
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Shannon - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen A.
diciembre 7, 2018
Not a fan
PUBLICADO POR:
Karen A.
diciembre 7, 2018
I'm not a fan of the Cream CoWash. Was hoping this would help my frizzy hair but my hair is oily the next day and I still have frizzy hair the day of use.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Karen - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Annie C.
noviembre 19, 2018
Product was good for color treated hair
PUBLICADO POR:
Annie C.
noviembre 19, 2018
I would have given 4 stars but the packaging was not good. The bottle cap was not tight and the Cream CoWash leaked out. Fortunately the bottle was in a separate bag so the mess was contained.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Annie - We're truly sorry that our Cream CoWash arrived damaged! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jeanne C.
noviembre 14, 2018
Co Wash not so much
PUBLICADO POR:
Jeanne C.
noviembre 14, 2018
Usually I wash to refresh the smell of my hair. Some products are a magnet for adsorbing odor from an environment of say... a hospital, not to mention the fear of germs. I didn’t care for the results of this product just on cleanliness.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jeanne - We're truly sorry that our Cream CoWash did not provide the cleanliness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura G.
noviembre 4, 2018
Not for me
PUBLICADO POR:
Laura G.
noviembre 4, 2018
DUO IT ALL left my hair felt heavy, greasy and weighted-down. It felt like I hadn’t showered in two weeks, I got back in the shower and ended up having to scrub my hair with a deep cleansing shampoo , I went back to regular shampoo and conditioner
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Laura - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Irish Princess
noviembre 2, 2018
Too hard to rinse
PUBLICADO POR:
Irish Princess
noviembre 2, 2018
Same problem across most of the e-salon products. Impossible to rinse without baking soda. Disappointed in this one for sure.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Irish Princess - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Naomi L.
octubre 27, 2018
conditions nice - smells awful
PUBLICADO POR:
Naomi L.
octubre 27, 2018
Well - I never felt anything so quickly sleek out my hair. It went smooth and silky immediately - didnt really feel like I washed it - but totally conditioned. The smell was horrific - I did have to use a better smelling shampoo to combat the scent. I give it an A for conditioning - a C for washing and an F- for the smell!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Naomi - We're truly sorry that our Cream CoWash did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Daneil C.
octubre 22, 2018
Great if your in a rush
PUBLICADO POR:
Daneil C.
octubre 22, 2018
It works if you are in a rush but I like more moisturer.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Daneil - Thank you for your feedback. We value your feedback, and truly appreciate you reaching out. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessica S.
octubre 16, 2018
Weighed down my hair
PUBLICADO POR:
Jessica S.
octubre 16, 2018
I'm a big fan of cowash and have used other brands before with good results. This one was unfortunately a miss. The formula was so thick, it was difficult to squeeze out of the bottle. It left my hair feeling greasy and weighed down, not clean.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jessica - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jean C.
octubre 14, 2018
Not great for fine hair
PUBLICADO POR:
Jean C.
octubre 14, 2018
Very heavy for fine hair. My hair looks greasy when I use this.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jean - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Paula P.
septiembre 28, 2018
Two in one
PUBLICADO POR:
Paula P.
septiembre 28, 2018
This does clean my hair and appears to keep colour, on the negative it is very heavy in my hair which feels greasy after just one day.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Paula - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debra P.
septiembre 18, 2018
My hair just doesn't seem clean.
PUBLICADO POR:
Debra P.
septiembre 18, 2018
It takes too much product to feel like I'm cleaning my hair and even then it does not feel like it stays clean for very long. It's very thick and hard to get from the bottle. Also the cap was not tight and it was leaking everywhere when I received it. I like to idea, it just does not work for me.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Evelyn D.
septiembre 13, 2018
Dissapointed
PUBLICADO POR:
Evelyn D.
septiembre 13, 2018
I have nappy frizzy hair as it is and this shampoo made it worse. It looked dull and felt like a broomstick.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Evelyn - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karma M.
agosto 22, 2018
Ok....
PUBLICADO POR:
Karma M.
agosto 22, 2018
This is an odd product as it does not foam like regular shampoo. It's like putting conditioner in your hair and then hoping you manage to rinse it all out. While my hair looks clean; my scalp doesn't feel totally clean. I'll use this until it's gone but don't think I will be reordering it.....
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Karma - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
Peggy P.
agosto 13, 2018
cowash
PUBLICADO POR:
Peggy P.
agosto 13, 2018
too heavy for fine thin hair such as mine. made my hair really flat and no volume.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Peggy - We're truly sorry that our Cream CoWash did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joy F.
agosto 2, 2018
Not foamy
PUBLICADO POR:
Joy F.
agosto 2, 2018
I like the smell, but there is no foam, and no "clean" feeling of after rinsing. I will not re-order.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Joy - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary S.
julio 21, 2018
Save your $$$...
PUBLICADO POR:
Mary S.
julio 21, 2018
This combo shampoo/conditioner does not live up the the other excellent products from ESalon. It does not froth very well at all. Most frustrating is that it does not squeeze out of the bottle!! It appears to be too thick. It needs to be more liquid. I have to take off the whole cap to squeeze it out, and then I get either too much or too little. Back to the drawing board for this one!!
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Cream CoWash was not what you were expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alicia B.
julio 13, 2018
Does the job. Don’t care for the packaging.
PUBLICADO POR:
Alicia B.
julio 13, 2018
Pros:
Product is really gentle and smells good while still doing the job. My hair is thin and since it’s colored, it’s even more important to take good care of it. Regular shampoo usually makes my hair feel stripped and regular conditioner weighs it down and makes it look limp. This co-wash is a perfect balance.
Cons:
When the package arrived there was some product oozing out of the cap which was not tightly screwed on. And the poem in the package was beyond cheesy. Maybe save on printing costs and use the money for an eco-friendly solution on keeping the cap screwed on tightly when shipping.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Alicia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Margaret B.
julio 8, 2018
Conveniet
PUBLICADO POR:
Margaret B.
julio 8, 2018
This hair wash is great..... but not if you have well water. I have well water and this wash will not suds up. However, i took it on our vacation and it workef great using thd hotel shower.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Margaret - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
Nida M.
julio 6, 2018
CoWash
PUBLICADO POR:
Nida M.
julio 6, 2018
Smells great and cleans well, but unfortunately it makes my locks very, very dry and unmanageable. I need something more hydrating.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Nida - We're truly sorry that our Cream CoWash did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nancy B.
julio 1, 2018
Not for me.
PUBLICADO POR:
Nancy B.
julio 1, 2018
I'm not sure this product is washing my hair... it feels like I am applying conditioner only. Once my hair is dry, routs still feel oily... and not sure of the fragrance... evergreen? I can't use this product at my workplace as we have a fragrance free policy. I will use the product on weekends and summer holidays but will go back to my previous shampoo and conditioner.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nancy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy L.
junio 20, 2018
Dry, Dull Texture
PUBLICADO POR:
Tammy L.
junio 20, 2018
Have to use large amounts to cover hair and it doesn't rinse out with a silky texture. Hair is dry and dull-looking. Smell is too neutral. I've used another non-lathering product (different company) and honestly it smelled better and left hair feeling clean and looking healthy. Got this product to save time, but results not worth it.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Tammy - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brandi S.
junio 13, 2018
Indifferent
PUBLICADO POR:
Brandi S.
junio 13, 2018
I don't care for it as a shampoo/conditioner, my hair doesn't feel clean. I use it before I wash my hair and it makes it very soft even using it before shampooing with my shampoo.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Brandi - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Irene C.
junio 13, 2018
Great product
PUBLICADO POR:
Irene C.
junio 13, 2018
This product is great but my hair is fine and so, this product is a bit to heavy for my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Irene - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carmen S.
junio 7, 2018
Not so much
PUBLICADO POR:
Carmen S.
junio 7, 2018
I found this product to smell bad, and I did not feel it cleansed my hair. I did not like that it seemed to take a lot if the product to coat my hair. I did not feel it conditioned. I have tried this product several times. Trying to make sure I gave it a fair shot. The unused portion will go in the camping bin...for those times when your out in the wilderness and you need something.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Carmen - We're truly sorry that our Duo It All did not provide the cleanliness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ailin P.
mayo 24, 2018
Very disappointed
PUBLICADO POR:
Ailin P.
mayo 24, 2018
Was looking forward to using a new cream wash that I'd hoped would be gentle and nourishing to my hair. What I got was dry, damaged hair that lost its glorious sheen and softness.
So disappointed. Maybe it's the combination of Florida water with this product, but I'm not using it ever again! Back to Bb we go! 😔
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ailin - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amber N.
mayo 23, 2018
Don't dream to Big..
PUBLICADO POR:
Amber N.
mayo 23, 2018
You don't get a lather and its a very generic type of clean.. if that makes sense ;) I would however take it camping with me no problem.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Amber - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the Duo It All, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
LaTonya T.
mayo 20, 2018
Need Shampoo
PUBLICADO POR:
LaTonya T.
mayo 20, 2018
Must have actual shampoo in addition to this duo cleanser.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
LaTonya - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo it All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Beata Z.
mayo 16, 2018
not so good
PUBLICADO POR:
Beata Z.
mayo 16, 2018
not so good ,after washing hair feels heavy ,sticky ,and i do not like new battle with logo ,the old one was better
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Beata - We're truly sorry that our Cream CoWash left your hair feeling heavy and sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Robin B.
mayo 9, 2018
Can't use it
PUBLICADO POR:
Robin B.
mayo 9, 2018
I have tried this product several different times, in an attempt to make it work for me. Every time, my hair feels heavy and oily as if it didn't clean my hair or rinse out properly. Disappointed. Not a product for me.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Robin - We're truly sorry that our Duo It All did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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