My natural hair was true auburn and now with gray roots it’s professionally colored auburn. I was hoping this product would just enhance the deeper red and make the hair shine. Unfortunately, the lighter sections of my hair picked up the magenta tones and now my hair appears to be highlighted with pink. I’ve washed it 2 more times but it’s quite resistant to the color safe shampoos I use. Hopefully it will wear out soon because I really don’t want to use a detox shampoo that strip out my desired color. Guess I should have gone with copper but I was worried about it being too orange.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Kathy - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
celine L.
septiembre 14, 2023
tint rince
Color seleccionado: Cobrizo
PUBLICADO POR:
celine L.
septiembre 14, 2023
mais pas utile déja des produits pour
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
celine L. - Merci pour votre commentaire. Nous sommes désolés que notre Tint Rinse Cuivré ne fasse pas la différence avec des produits que vous avez déjà. Nous serions heureux de vous recommander d'autres options pour maintenir une couleur éclatante au fil des lavages. Nous allons vous contacter par email pour plus d'information.
PUBLICADO POR:
celine L.
septiembre 14, 2023
produit
Color seleccionado: Dorado caoba
PUBLICADO POR:
celine L.
septiembre 14, 2023
idem parelle pour se produit
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
celine L. - Merci pour votre commentaire. Nous sommes désolés que notre Tint Rinse Doré Acajou ne vous plaise pas. Nous espérons trouver avec vous des alternatives qui répondront à vos besoins. Nous allons vous envoyer un email afin de vous aider.
PUBLICADO POR:
Monica M.
septiembre 4, 2023
Never received it
Color seleccionado: Dorado
PUBLICADO POR:
Monica M.
septiembre 4, 2023
Just realized this did not come in my box. I guess 1 star is too much for a no show
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Monica - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura D.
septiembre 3, 2023
It’s ok
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Laura D.
septiembre 3, 2023
It’s Very runny and gets all over. I feel like I’m wasting most of it. And it doesn’t really do much for my hair, sadly.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Margaret D.
septiembre 1, 2023
What does this even do?
Color seleccionado: Morado
PUBLICADO POR:
Margaret D.
septiembre 1, 2023
Nothing. It does nothing. Total waste of money.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Margaret - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Silke H.
agosto 31, 2023
Keine Veränderung
Color seleccionado: Dorado
PUBLICADO POR:
Silke H.
agosto 31, 2023
Ich habe die Gold Spülung nach Vorschrift verwendet, in meinem Haar aber keine Veränderung beobachten können, ich bin etwas enttäuscht.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Silke H.- vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass unser Tint Rinse (Golden) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Janna G.
agosto 31, 2023
Not light enough
Color seleccionado: Dorado
PUBLICADO POR:
Janna G.
agosto 31, 2023
Please cancel my auto ship and auto pay.. Not happy with my color. Please issue a refund.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Janna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Jeannette B.
agosto 30, 2023
It’s okay
Color seleccionado: Rojo
PUBLICADO POR:
Jeannette B.
agosto 30, 2023
Adds red to your hair, but be careful to use it all over otherwise you will have some red in one place and nothing in the other spots. I would be careful about recommending this.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jeannette - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mona R.
agosto 22, 2023
Results Unsatisfactory
Color seleccionado: Cobrizo
PUBLICADO POR:
Mona R.
agosto 22, 2023
Changed the color of my hair to a copper. Did not really work for my hair type.
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Mona - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
billie C.
agosto 21, 2023
Hardly worth the money
Color seleccionado: Dorado
PUBLICADO POR:
billie C.
agosto 21, 2023
couldn't see any use for this product
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Billie - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kayleigh M.
agosto 16, 2023
Ok if u want pink hair
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Kayleigh M.
agosto 16, 2023
I don't know how this was supposed to help my color I think it only made it worse
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kayleigh - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christin C.
agosto 14, 2023
Rinse Away Your Money!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Christin C.
agosto 14, 2023
You gotta use this stuff Everyday for it to work. It was harsh on my hair.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Christin - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sukhi K.
agosto 7, 2023
Didn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sukhi K.
agosto 7, 2023
I used the light set but highlights very brassy so ordered this product hoping it would help to reduce the red tones but didn't work.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Sukhi: We are sorry to hear that your highlights were brassy, and also to hear that the Tint Rinse didn't help you. Please check your emails, we just got back to you to help you further.
PUBLICADO POR:
Martine M.
agosto 4, 2023
Trop cuivré clair
Color seleccionado: Cobrizo
PUBLICADO POR:
Martine M.
agosto 4, 2023
Trop cuivré clair
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Martine M. - Merci de nous avoir contactés. Nous sommes désolés que notre Tint Rinse Cuivré ne corresponde pas à ce que vous espériez. Votre satisfaction est primordiale pour nous et nous souhaitons y remédier. Veuillez vérifier vos emails pour plus d'informations de notre part, nous voulons vous aider.
PUBLICADO POR:
Gina F.
julio 21, 2023
good gloss, but...
Color seleccionado: Morado
PUBLICADO POR:
Gina F.
julio 21, 2023
this leaves my hair glossy, but no color seems to be deposited. It's definitely NOT purple.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Gina - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Paula K.
julio 14, 2023
Did nothing
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Paula K.
julio 14, 2023
I found this difficult to use and it did nothing.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Paula! We are sorry to hear that your Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further.
PUBLICADO POR:
Debra W.
julio 12, 2023
Tint Rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Debra W.
julio 12, 2023
The tint rinse color that was suggested made my hair look like a penny. It also stained the liner of my new walk-in shower. Very discouraged this time around
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Debra - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
salima Z.
julio 12, 2023
Dommage
Color seleccionado: Dorado caoba
PUBLICADO POR:
salima Z.
julio 12, 2023
Commande pas arrivée après 3 semaines et aucune nouvelles du SAV
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Salima - Nous nous excusons pour cette attente. Veuillez vérifier vos emails, nous vous avons envoyé un email, nous sommes à votre disposition et nous serons heureux de vous assister ultérieurement !
PUBLICADO POR:
Josephine S.
julio 10, 2023
Color
Color seleccionado: Cobrizo
PUBLICADO POR:
Josephine S.
julio 10, 2023
I really didn't find nessary.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Josephine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Anne M.
julio 8, 2023
I was bitterly disappointed with this product.
Color seleccionado: Cobrizo
PUBLICADO POR:
Anne M.
julio 8, 2023
it grabbed my hair and deposited the worst red tone--it looked so fake I had to try and remove the color with dish detergent. Luckily I was seen for a haircut yesterday and my stylist took pity on me and had a product available to remove the worst of it. I will never use it again. I feel like I should get my money back on this product. Terrible product!! And this was recommended!!!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
M M.
julio 7, 2023
Never Received Order
Color seleccionado: Rojo
PUBLICADO POR:
M M.
julio 7, 2023
Never Received Order
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
M. - We are sorry to hear that, and we apologise for the inconvenience this has caused. Upon checking your account, we can see that we are now processing a replacement order for you. We truly appreciate your patience! Of course, don't hesitate to contact us again if you need anything else, we are happy to help!
PUBLICADO POR:
Tina E.
julio 3, 2023
Not sure it made any difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Tina E.
julio 3, 2023
I don’t think this product made any difference to my hair, this is just my experience as everybody's hair is different, it’s quite messy in the shower , not sure I would purchase again
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Tina! We are so sorry to hear your Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further.
PUBLICADO POR:
liza A.
junio 30, 2023
Very intense, pinkish red color
Color seleccionado: Cobrizo
PUBLICADO POR:
liza A.
junio 30, 2023
I have lighter hair and this color is bright and intense, I just washed it through and rinsed immediately, didn’t wait 1-2 minutes. The color is a bright pinkish candy red shade which isn’t really what I was looking for, I shampooed with a clarifying shampoo and hot water right after and it faded to a better looking tint but I think this would be better for a darker blonde or light brown:
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Liza - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Denise S.
junio 28, 2023
Noticed Nothing
Color seleccionado: Dorado
PUBLICADO POR:
Denise S.
junio 28, 2023
I have been using this product but I don't see anything different. What is this product supposed to do?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Denise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Hilda M.
junio 27, 2023
Not so sure
Color seleccionado: Dorado
PUBLICADO POR:
Hilda M.
junio 27, 2023
It made my hair dull
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Hilda - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Danielle A.
junio 14, 2023
Blotchy color
Color seleccionado: Cobrizo
PUBLICADO POR:
Danielle A.
junio 14, 2023
I am a natural redhead (light copper blonde) with some grays so I dye the grays to match. I used the tint rinse in copper color and it made my color very uneven and blotchy.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Danielle - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rebecca A.
junio 5, 2023
Purple shampoo
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Rebecca A.
junio 5, 2023
First be careful it is very runny. Secondly I honestly didn’t see a change in the toning the brass in the hair color but it did make the ends blonder.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Rebecca - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angelique M.
mayo 31, 2023
Very drying
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Angelique M.
mayo 31, 2023
This tint made my hair so dry. I had to use a pre wash conditioner Along with my normal conditioner to get my hair back to normal.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Angelique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angelique M.
mayo 31, 2023
Very drying
Color seleccionado: Cobrizo
PUBLICADO POR:
Angelique M.
mayo 31, 2023
This tint made my hair so dry. I had to use a pre wash conditioner Along with my normal conditioner to get my hair back to normal. I don’t feel it’s worth it.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Angelique - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Louis A.
mayo 28, 2023
Rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Louis A.
mayo 28, 2023
I can't say how the rents worked because it was not in my box
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Louis - We are so sorry to hear the Tint Rinse (Blonde Neutralizer) was missing from your order! We have reached out to you in an email to assist with this matter. Keep an eye on your inbox for more details!
PUBLICADO POR:
Janet M.
mayo 27, 2023
Not for me
Color seleccionado: Dorado
PUBLICADO POR:
Janet M.
mayo 27, 2023
I wanted to like this product but unfortunately I didn't. It made my hair feel greasy after using it. I tried using less but it still felt the same. And I didn't really notice any difference in the color while I was using it. This product was not for me
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Janet - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Brianne M.
mayo 24, 2023
Soooo runny
Color seleccionado: Rojo
PUBLICADO POR:
Brianne M.
mayo 24, 2023
I don’t know if maybe I got a faulty one but mine so so incredibly runny like water that I could barely hold it in my hands let alone put it evenly into my hair. Also because it went everywhere it stained my tub. Wish this product was thicker and useable. Also leaks red out of the tube everywhere.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brianne - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Janeta B.
mayo 23, 2023
Pas de livraison rapide
Color seleccionado: Cobrizo
PUBLICADO POR:
Janeta B.
mayo 23, 2023
Bonjour commander le 7 mai, nous sommes le 23 mai et toujours rien dans la boîte aux lettres. Je souhaite résilier mon abonnement.
Merci de bien vouloir stoper les abonnements, ma cb à été annulée
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Janeta B. - Merci pour votre commentaire. Nous sommes vraiment désolés pour l'attente de votre commande pendant la période de jours fériés. Nous allons revenir vers vous par email afin de vous donner plus d'information concernant la livraison de votre commande. Nous restons à votre écoute si vous avez des questions.
PUBLICADO POR:
Maren W.
mayo 12, 2023
Keine besondere Wirkung erkannt
Color seleccionado: Dorado
PUBLICADO POR:
Maren W.
mayo 12, 2023
Von dem Produkt konnte ich keine besondere Wirkung erkennen
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Maren W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Golden) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Farah D.
mayo 2, 2023
Patchy
Color seleccionado: Rojo
PUBLICADO POR:
Farah D.
mayo 2, 2023
Not a fan of this product. Once my hair has been dried, the colour is very patchy. Not sure how you can get this tint even after shampooing, I've also tried combing it through my hair but it's still patchy.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Jagratti! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further.
PUBLICADO POR:
Michelle A.
abril 24, 2023
Nice color
Color seleccionado: Cobrizo
PUBLICADO POR:
Michelle A.
abril 24, 2023
I really love the color boost but it really dries my hair out
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brooke N.
abril 24, 2023
Don't bother
Color seleccionado: Cobrizo
PUBLICADO POR:
Brooke N.
abril 24, 2023
Finally had the chance to use this color tint. I was disappointed that my color wasnt what I wanted, so I was hopeful that the tint would be alright. I did not notice a difference except for the added frizz from using the product. I recommend Garnier color reviver for copper hair, now that stuff works great!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Brooke - We're truly sorry that our Tint Rinse (Copper) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Geniye
abril 22, 2023
Can't see impact
Color seleccionado: Dorado
PUBLICADO POR:
Geniye
abril 22, 2023
I am unsure about Tint Rinse, I cannot tell a difference in the look and feel of my hair having used it repeatedly.
I was looking for vibrancy, to keep the shine and minimize a dull look, but my hair is not there.
On the sustainability front:
I have read the email on sustainability and all that eSalon does. However given the severity of the damage we have done to mother earth, we can and should do more. A super easy action e-Salon can take:
-provide measuring tools so we can mix the right amount of color & developer if we don't want to use the whole container -- eg for half hair or 1/3 of hair
--eSalon can sell the measuring implements (yes, I can calculate, but coloring itself is difficult getting the right mix should be left to the professionals - just need a little help)
--damage to the environment: whenever I don't use the whole bottle, I have to throw away the unused mix - down it goes into the water/sewege system, also though the box and other contents maybe recyclable - it takes a LOT of resources that could be put to a better use to recycle, this is not good stewardship of mother earth
-----eSalon can charge more for an option that includes proper measuring implements --- I, like many, would gladly pay. It is becoming difficult to keep throwing away stuff that need not be throwing away. Thanks
PS - If I want to keep grey away, I would have to color the hairline EVERY TWO WEEKS - absolutely not sustainable; we know that there is no chemical that does not raise health concerns, but it is a matter of degree. We choose eSalon products b/c we believe the impact to hair and overall health is less than other products. The spray mist is not a viable option for me, and so I need a sustainable way to keep grey out - the measuring implements proposed above are a step in the right direction. Please help.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Geniye - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emilie G.
abril 19, 2023
Soin rinçage
Color seleccionado: Cobrizo
PUBLICADO POR:
Emilie G.
abril 19, 2023
Pas assez de reflet cuivré
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Emilie G. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre Tint Rinse Cuivré n'a pas apporté les résultats que vous espériez. Nous souhaitons trouver avec vous un soin qui répondra mieux à vos attentes. Nous vous avons envoyé un email, conformément à notre garantie de satisfaction.
PUBLICADO POR:
DENISE
abril 18, 2023
Tint Rinse
Color seleccionado: Beige cálido
PUBLICADO POR:
DENISE
abril 18, 2023
Used it twice now. Absolutely no change to my hair whatsoever. I followed the instructions to a tee. But it does nothing to my hair.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Denise - We're truly sorry that our Tint Rinse (Warm Beige) did not perform as you expected . We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sheila G.
abril 15, 2023
doesn't work on my gray
Color seleccionado: Dorado caoba
PUBLICADO POR:
Sheila G.
abril 15, 2023
I use this and leave it on longer and it still doesn't boost my color
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Sheila - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation as soon as possible. Please check your inbox for more details! We appreciate your feedback.
PUBLICADO POR:
Cyn F.
abril 14, 2023
It helped a little
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Cyn F.
abril 14, 2023
It helped a little but I had to reach out for professional help.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cyn - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We value every client and hope to continue helping you find hair perfection!
PUBLICADO POR:
Liz F.
abril 14, 2023
No discernible difference and too heavy
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Liz F.
abril 14, 2023
I had high hope for this product but after using it, I didn't think there was much of a difference in the tone of my hair. Sadly, it's also too heavy for my very fine hair and it still felt sticky after rinsing it out.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Liz: We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further.
PUBLICADO POR:
May T.
abril 12, 2023
All the No's
Color seleccionado: Cobrizo
PUBLICADO POR:
May T.
abril 12, 2023
This was dreadful for me. My hair honestly turned orange, not a nice copper but bright horrible orange. And it took ages to wash out. I've still got a lot of the tube left, I won't use it again.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi May! We are sorry to hear that the Copper Tint Rinse didn't turn out as expected. Please check your emails, we just contacted you to provide a solution.
PUBLICADO POR:
Miranda W.
abril 5, 2023
Not for me
Color seleccionado: Cobrizo
PUBLICADO POR:
Miranda W.
abril 5, 2023
I uses it for the first time, I can’t wait to wash my hair again so that the rinse color comes out, it is not an even color and it left a big blotch of red on my hair. Will not use it again.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Miranda - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dani A.
abril 3, 2023
Dried out my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Dani A.
abril 3, 2023
I was really looking forward to using this product, but I could tell instantly when I put it in my hair I made a mistake. So for the past week and a half I have had to use every moisturizing/conditioning product I own to get some of the softness back. I guess one thing I can say, it did take the brassy out, but at a cost.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Dani - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
zahra Z.
marzo 28, 2023
Using first time this product
Color seleccionado: Cobrizo
PUBLICADO POR:
zahra Z.
marzo 28, 2023
I don’t know what it has done for dark brown part on top of my head but definitely turn the rest of light colour to pink and I had to cut 1/3 of my hair length unfortunately and not happy about
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Zahra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Adeline D.
marzo 28, 2023
Arnaque
Color seleccionado: Morado
PUBLICADO POR:
Adeline D.
marzo 28, 2023
Jamais reçu depuis presque deux mois et toujours aucun remboursement. Arnaque.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Adeline D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous n'avez pas reçu votre commande eSalon. Il s'agit d'une situation inhabituelle et nous souhaitons vous aider. Nous allons vous contacter par email pour plus d'information.
PUBLICADO POR:
Amanda P.
marzo 23, 2023
Color
Color seleccionado: Cobrizo
PUBLICADO POR:
Amanda P.
marzo 23, 2023
Not happy. Won't be ordering again
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Amanda - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Petra Angelika B.
marzo 23, 2023
Hatte mehr erwartet
Color seleccionado: Dorado caoba
PUBLICADO POR:
Petra Angelika B.
marzo 23, 2023
So ist das mit den Erwartungen, werden nicht immer erfüllt. Konnte jetzt nach Anwendung keine Verbesserung feststellen.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Petra Angelika B.- Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass unser Tint Rinse (Golden Mahogany) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Kari R.
marzo 22, 2023
Does not cover grey
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Kari R.
marzo 22, 2023
I was hoping it would cover my roots until I could apply the next color.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Kari - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brenda C.
marzo 21, 2023
Did nothing
Color seleccionado: Rojo
PUBLICADO POR:
Brenda C.
marzo 21, 2023
I didn’t see any help or maybe I wasn’t paying attention?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brenda - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Brenda C.
marzo 21, 2023
No help?
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Brenda C.
marzo 21, 2023
I didn’t see a difference
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brenda - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Brenda C.
marzo 21, 2023
Did nothing
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Brenda C.
marzo 21, 2023
I didn’t see any help
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brenda - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
K W.
marzo 18, 2023
Too dark
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
K W.
marzo 18, 2023
Wanted something light for spring
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
K. W. - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jessica S.
marzo 14, 2023
Didn’t do anything
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jessica S.
marzo 14, 2023
Sadly, this did not do anything to my hair.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janine B.
marzo 7, 2023
Didn't work
Color seleccionado: Beige cálido
PUBLICADO POR:
Janine B.
marzo 7, 2023
Unfortunately, I tried this tint twice in one week, at the interval recommended, and I saw no effect at all. Definitely disappointed especially since I ordered the special of 2 tubes for the price of one
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Janine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brenda M.
marzo 5, 2023
Golden blonde tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Brenda M.
marzo 5, 2023
Ordered both the golden blonde and the beige blonde, have only used the golden blonde twice and it has made my hair so dry I am scared to even use the other one. Do not recommend if you have dry hair at all, please let me know how to return. Thank you
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Brenda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emma M.
marzo 3, 2023
Not bad
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Emma M.
marzo 3, 2023
Did seem to brighten up my end and was alot lighter. Over all not bad. As for my roots your not ment use this on but really could have done with it. As there ginger and brassy after the colour I got for here.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Emma M. - Thank you for your feedback! We're happy to hear that our Tint Rinse Blonde Neutralizer works for you. We'll reach out to you via email to provide a couple of additional info about this product. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Judith W.
marzo 2, 2023
Made my hair fire engine red
Color seleccionado: Cobrizo
PUBLICADO POR:
Judith W.
marzo 2, 2023
I do not know if it was this rinse tint or the hair color or both, but my hair came out looking like a dark Irish Setter!!! I was supposed to be a light golden red! Hate it.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Judith - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bianca P.
marzo 2, 2023
Wenig Auffrischung
Color seleccionado: Cobrizo
PUBLICADO POR:
Bianca P.
marzo 2, 2023
Geringe Auffrischwirkung.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Bianca P. Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen!
PUBLICADO POR:
Tammy T.
marzo 1, 2023
Didn't work for me
Color seleccionado: Castaño claro
PUBLICADO POR:
Tammy T.
marzo 1, 2023
I have only used this once but it didn't cover the little bit of gray and felt like I had put a store boxed hair color on my hair. I will get a mask to counter the stiff feeling.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tammy - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy C.
febrero 26, 2023
Ordered. wrong color rinse
Color seleccionado: Beige cálido
PUBLICADO POR:
Kathy C.
febrero 26, 2023
This tint rinse is the wrong color
I thought it would work out better than it did.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kathy - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy T.
febrero 25, 2023
No results
Color seleccionado: Dorado
PUBLICADO POR:
Tammy T.
febrero 25, 2023
I was excited to try this but it did nothing. I am hoping the light brunette will have a better result. I am very leary to put too much on my hair after the suffering from curling irons, etc but I thought maybe this was a better choice.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Tammy - We're truly sorry that our Tint Rinse (Golden) didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle A.
febrero 22, 2023
Total bummer
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Michelle A.
febrero 22, 2023
I watched a YouTube video where a hairdresser recommended this. So I purchased it with really high hopes that it was going to eliminate the red brass in my hair and it did absolutely nothing.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle A.
febrero 22, 2023
Also total bummer
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Michelle A.
febrero 22, 2023
I got my daughter this one because after coloring our hair we both fade to a red brass color. Also like the one I tried, this did nothing for her hair.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia C.
febrero 21, 2023
very disappointed
Color seleccionado: Rojo
PUBLICADO POR:
Julia C.
febrero 21, 2023
this stuff didn't do a thing to my hair! was really looking forward to trying it.
sad face!!!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Julia - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa R.
febrero 16, 2023
Some color
Color seleccionado: Rojo
PUBLICADO POR:
Lisa R.
febrero 16, 2023
While I did get some color it stained my scalp and I discontinued using it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lisa - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rochelle J.
febrero 15, 2023
didnt work
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Rochelle J.
febrero 15, 2023
tried to correct the"ash" color dye that turned orange... didnt work
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rochelle - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
SARAH B.
febrero 15, 2023
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
SARAH B.
febrero 15, 2023
Pleasant and easy to use but not much of a discernible effect on my hair,
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Sarah! We are sorry to hear that you aren't fully happy with your Tint Rinse results. Please check your emails, we got back to you to help you further.
PUBLICADO POR:
tracy R.
febrero 13, 2023
It doesn't do anything
Color seleccionado: Rojo
PUBLICADO POR:
tracy R.
febrero 13, 2023
This does nothing
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tracy - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bonnie T.
febrero 9, 2023
Not my fave
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Bonnie T.
febrero 9, 2023
I was disappointed in the tint rinse as I love all other esalon products. The rinse is thinner than other anti-brass products I’ve tried. For me, that meant it was difficult to get it to adhere to my damp hair long enough to work well. I felt like 90% of it rinsed down the drain without having worked well and results weren’t noticeable. I’ve switched back to another brand but would welcome a future trial run of this if the texture is changed for better bonding while damp.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Bonnie - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle B.
febrero 4, 2023
does not work for Gray hair
Color seleccionado: Rojo
PUBLICADO POR:
Michelle B.
febrero 4, 2023
It was nice till my gray showed through then my scalp was light orange
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Vickie J.
febrero 3, 2023
WOW SO RED
Color seleccionado: Rojo
PUBLICADO POR:
Vickie J.
febrero 3, 2023
Put this on my medium-dark hair, concentrating on the ends. My roots and scalp were so awful and I believe it took between 5-10 washings to get it out.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Vickie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susanne
febrero 2, 2023
Spülung in roter Farbe
Color seleccionado: Rojo
PUBLICADO POR:
Susanne
febrero 2, 2023
Die Spülung an sich hat einen schönen dezenten Duft und macht die Haare sehr weich. Leider hält die Farbe nicht wirklich in den Haaren und die Haare sehen eher rosa aus.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Susanne - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Red) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Anna D.
enero 31, 2023
Does the job
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Anna D.
enero 31, 2023
This does what it says it’ll do. I just wish the consistency wasn’t so watery.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Anna - Thanks so much for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura M.
enero 27, 2023
No effect
Color seleccionado: Cobrizo
PUBLICADO POR:
Laura M.
enero 27, 2023
This had no effect on my hair color. Would not recommend
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Laura - Thank you for sharing your feedback. We apologize for any disappointment after using our Tint Rinse. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jenna C.
enero 26, 2023
A little watery
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Jenna C.
enero 26, 2023
I like the concept of this but it's a little watery and hard to get it all over my hair in the shower without getting it all over my shower.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jenna - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Adelia H.
enero 26, 2023
BAD CUSTOMER SERVICE
Color seleccionado: Rojo
PUBLICADO POR:
Adelia H.
enero 26, 2023
BAD CUSTOMER SERVICE BAD PRODUCT NOT GONNA DEAL WITH THIS STORE ANYMORE
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Adelia - We’re very sorry to hear that you were disappointed with our Tint Rinse. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly T.
enero 14, 2023
Tint Rinse
Color seleccionado: Morado
PUBLICADO POR:
Kelly T.
enero 14, 2023
I purchased the purple tint rinse. It added absolutely no tinted color to my hair - not even a hint. I would not recommend it and will not purchase again.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hilary H.
enero 8, 2023
messy
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Hilary H.
enero 8, 2023
didn't work well
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Hilary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Sarah G.
diciembre 28, 2022
Tried for a fix
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sarah G.
diciembre 28, 2022
This did not fix my redish tone, it stripped and lightened my color. My hair ended up a lighter shade of reddish brown and my grays were showing again. Overall not satisfied with both products I've tried now.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Sarah - We are so sorry to hear that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pamela M.
diciembre 23, 2022
Didn't notice any difference
Color seleccionado: Dorado
PUBLICADO POR:
Pamela M.
diciembre 23, 2022
Used as directed..no difference
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Pamela - We're truly sorry that our Tint Rinse in the shade Golden didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katrina H.
diciembre 20, 2022
Nice and gentle
Color seleccionado: Cobrizo
PUBLICADO POR:
Katrina H.
diciembre 20, 2022
Nice and gentle and hair feels lovely after use. Works well but doesn't last.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Katrina! We are sorry to hear that the Tint Rinse does't last. Please check your emails, we have replied to you to help you further.
PUBLICADO POR:
Totlyn O.
diciembre 20, 2022
The Color Rinsed Out immediately
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Totlyn O.
diciembre 20, 2022
The color did not stay - so I was more than challenged. I was a tad disappointed to say the least. I was not enjoying the product as I had hoped. I had good experiences before.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Totlyn - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary W.
diciembre 18, 2022
Unless you want pink hair do not buy this
Color seleccionado: Rojo
PUBLICADO POR:
Mary W.
diciembre 18, 2022
I have read hair and ordered this for roots. Well it turned my hair dark pink. It is awful. I had to rewash my hair to get it out. Awful.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse in the shade Red did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary B.
diciembre 15, 2022
Didn’t work well
Color seleccionado: Rojo
PUBLICADO POR:
Mary B.
diciembre 15, 2022
This product just wasn’t great. Didn’t notice any difference.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Mary - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dominika M.
diciembre 7, 2022
Not happy
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Dominika M.
diciembre 7, 2022
Did not do the job I hoped.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Dominka! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we have just got back to you.
PUBLICADO POR:
Cheri
noviembre 13, 2022
Nothing but a stained bathtub.
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Cheri
noviembre 13, 2022
Followed the instructions to a tee - and the tint rinse left zero deposit of color in my hair, only left color as a stain in my bathtub.
Very disappointing.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Cheri - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected and stained your bathtub. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Candice M.
noviembre 11, 2022
not great
Color seleccionado: Dorado caoba
PUBLICADO POR:
Candice M.
noviembre 11, 2022
not something that works good with my hair texture
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Candice - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Vicky P.
noviembre 8, 2022
Not much difference
Color seleccionado: Cobrizo
PUBLICADO POR:
Vicky P.
noviembre 8, 2022
i don't see any enhancement of color. Was hoping for some root coverage, which isn't a much different color than my original hair. It does add a shine.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Vicky - We’re so sorry to hear that this product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amanda K.
noviembre 8, 2022
Made my hair pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Amanda K.
noviembre 8, 2022
This was suppose to be used prior to my demi color and it made my hair pink.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Danielle W.
noviembre 3, 2022
Okay
Color seleccionado: Cobrizo
PUBLICADO POR:
Danielle W.
noviembre 3, 2022
It definitely warmed my blonde hair a little but it didn't really make that much a difference. Worked reasonably as a shampoo
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Danielle! Thanks for sharing your thought about the Tint Rinse. Please check your emails, we have contacted you to help you further.
PUBLICADO POR:
Rosalyn Brown C.
octubre 31, 2022
Ok so far.
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Rosalyn Brown C.
octubre 31, 2022
I have only used it once and it seemed to take away some of the brassiness of my colour.
However you should realize that people who use hair colouring are usually older and it is almost impossible to read the small print of the directions for use. Even with glasses!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rosalyn - Thank you so much for sharing your feedback with us! We are so thrilled to hear that the Tint Rinse (Red Neutralizer) is working for you so far! I am so sorry to hear that you were unable to review the print on the label. We have reached out to you via email to see what we can do about remedying this situation. We take all of our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teresa S.
octubre 31, 2022
Disappointed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Teresa S.
octubre 31, 2022
It didn't change the brassiness in my hair and it darken the ends of my hair I only used it twice and it I was very disappointed.I will not be purchasing it again.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Teresa - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy S.
octubre 27, 2022
Did not help at all
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Tammy S.
octubre 27, 2022
This made my hair too dark. I really like the light copper tones. This took those away 🙁
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tammy - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Evelyne B.
octubre 26, 2022
Pas effixace
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Evelyne B.
octubre 26, 2022
Non vraiment m cela n a pas fonctionné pourtant ce est ma coiffeuse qui m applique les produits pas valable
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Evelyne B. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Claire D.
octubre 26, 2022
Do not use if you have finer hair
Color seleccionado: Dorado
PUBLICADO POR:
Claire D.
octubre 26, 2022
I've only used this once and it leaves your hair feeling incredibly dry and doesn't really change or brighten up your hair colour
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Claire D. - Thank you for your feedback. We're truly sorry that our Tint Rinse Golden did not provide the gold and vibrant tone you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
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