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8,938 Comentarios de clientes |
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No effectColor seleccionado: Castaño claro I did not find any positive effects using this product. No reviving color. No “brilliant shine.” However, I would recommend “Shine Silk” for shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't Notice a ChangeColor seleccionado: Neutralizador de rubios I didn't really notice a change in tone or reduction in orange/brassiness, especially after using the light set. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
softColor seleccionado: Neutralizador de rojos intensos made hair soft but no changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not noticeableColor seleccionado: Cobrizo I’ve used this 3 times in between color and it is completely unnoticeable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenei - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tiny rinseColor seleccionado: Dorado caoba The color is darker than expected. Anticipated some red tones, definitely brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothingColor seleccionado: Cobrizo Ordered this £18 with shipping and was suggested on my account but it didn't nothing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsty W. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. However, based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help! |
MehColor seleccionado: Neutralizador de rojos Don’t really see it does anything-pretty sure I didn’t order this a second time but they sent it anyway and wouldn’t refund me 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hate the smellColor seleccionado: Rojo Watermelon scent is awful and puts me off using it which is a shame bc it seems to add a lot of shine to hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEstelle H. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red) did not meet up to your expectation. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Upped color but breakage after 1st useColor seleccionado: Dorado After just one wash I enjoyed the immediate difference in vibrancy and tone but I noticed much more hair breakage than usual. Even after several days without use and conditioning treatments my hair still has a more brittle feel. I understand this contains ammonia but I was highly disappointed in the final results of this product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSavannah- We're truly sorry that our Tint Rinse (Golden) did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Rinse To Refresh Color Treated HairColor seleccionado: Castaño claro I never want to give a bad review, but I oh, I was so disappointed in Tint Rinse. I fully anticipated I would love this product. It seemed the perfect solution to dull hair color that needs refreshing about that second or 3rd week after an initial hair color. I followed the instructions carefully, but sadly, it didn't refresh or brighten my hair color nor did it add any shine. A good conditioner was ultimately a better solution. I can't recommend this product and it breaks my heart. Sorry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy- We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t tone the redColor seleccionado: Neutralizador de rojos intensos Leaves hair shiny, but doesn’t tone the red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the red neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinceColor seleccionado: Beige cálido It is very simple to use, but I didn’t really see any difference in my color after I dried my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not so easy.Color seleccionado: Rojo This is a short term rinse that is really messy to apply, and I don’t really see the difference to using this every other application so I stopped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Cheveux rêchesColor seleccionado: Dorado caoba Les cheveux sont rêches après utilisation, pour un résultat invisible... Je passe... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaetitia I. - Merci pour vos commentaires ! Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas répondu à vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation. Chaque cliente est importante et nous sommes impatients de discuter avec vous des produits qui répondront mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé. |
Made hair coarse and hard to combColor seleccionado: Neutralizador de rubios I used this twice and after I used conditioner it made my hair coarse, dry, and hard to comb out. I am not using any longer so I wasted my money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothy- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A Bit RedColor seleccionado: Cobrizo If you have very red coloured hair or are naturally ginger and looking for more depth it's probably perfect, but for me it was way too red and not "ginger" enough, I also felt like it had a tendency to be quite patchy on drier areas of my hair, and especially around face framing pieces and the top section. I mixed it with the golden version and preferred it like that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuby S. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Did not reduce brassinessColor seleccionado: Neutralizador de rubios I used this daily and my color remained to brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarla- We're are so sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
wrong colorColor seleccionado: Dorado The copper tint turned my hair red. I thought I order the med-dark blonde color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanie- We're truly sorry that our Tint Rinse (Golden) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HmmmColor seleccionado: Rojo Didn't stick in my stripped hair. Must need color to cling onto. Very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzan- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meColor seleccionado: Dorado caoba Maybe because of my short, fine hair there's not enough there to work with! As much as I wanted to love this product, after three uses, there has never been a noticeable difference. I love my eSalon hair color so just because the rinse didn't work for me, I'm still pleased with the main product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHope- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a favouriteColor seleccionado: Neutralizador de rubios Smells great, but it foams and it felt like it tangled my hair even worse that if I hadn’t used it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndra T. - Thank you for taking the time to share your feedback with us! We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more info. |
crème doréeColor seleccionado: Dorado je l'ai peut-être mal utilisé mais je ne retrouve pas la brillance et les reflets dorés suggérés par la couleur de la crème 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHélène G. - Merci pour votre commentaire ! Nous sommes désolés d’apprendre que vous n’êtes pas totalement satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous contacter par email. |
I didn't see much changeColor seleccionado: Castaño claro I haven't really seen any difference after using this three times. I understand it isn't really suppose to dye your hair but the package says it should give it a boost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurel - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedColor seleccionado: Morado Don’t waste your money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelli- We are sorry to hear that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
So not worth the extra amountColor seleccionado: Beige cálido Once again I don’t know why I purchased this extra item when it did absolutely nothing to preserve color. I couldn’t tell any difference using it versus not using it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelli- We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Does not stayColor seleccionado: Rojo Colour really doesn't stay or make a difference 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We're truly sorry that our Tint Rinse (Red) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not stayColor seleccionado: Morado Colour does nothing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We're truly sorry that our Tint Rinse (Purple) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Castaño claro I don’t see a difference, and I really don’t use it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not sureColor seleccionado: Castaño oscuro The jury is still out on this one. I do not really see any difference when I use it. My grays around my edges, which is really the only place I have grays, still shows through. Maybe it’s not meant for this. I’m not sure, but it’s not getting the job done for me thus far. I will more than likely not purchase this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjorie- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice product, crappy service.Color seleccionado: Dorado Be ready to be hounded to death for money if you ever place a hold on your account. They tried pulling money from a bank account I had closed for a YEAR and their Facebook comment employee was snide and had no idea what she was talking about. Go with Madison Reed instead. They're professional, polite, and not thieves. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We truly appreciate your feedback! Upon reviewing your profile, we see that one of our Color Experts has contacted you to resolve your concern. Please let us know if there is anything else we can do to help! |
MehColor seleccionado: Cobrizo Maybe Im doing it wrong, but it doesn’t seem to do very much. Not sure how much to even use as the instructions don’t say but I’ve tried a little and I’ve tried a lot and neither works well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolli - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't care for color shampooColor seleccionado: Cobrizo The shampoo makes your hair feel brittle until you get conditioner onto your hair. I originally had brown. Changed to a copper red but didn't enjoy it. Back with a warm brown. And it just looks so much healthier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just okColor seleccionado: Dorado I dont like the was this makes my hair feel and it dont really make my hair look any diffrent 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bright Copper SteaksColor seleccionado: Cobrizo When I used the tint rinse it has left bright copper/red streaks in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKellee- We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Rojo I really did not notice any difference after using this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon- We're truly sorry that our Tint Rinse (Red) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Only thing changed was hair condition which got worse,!Color seleccionado: Castaño claro Very disappointed with this product. Ordered golden and light brunette. Neither of them made any difference to the colour of my highlights but they left my hair in poor condition and super frizzy. Would not recommend or use again. Bought similarly priced product elsewhere that made vibrant difference and left hair feeling lovely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol F. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Light Brunette). However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a fanColor seleccionado: Dorado It left my hair with a lot of yellow. Will not get again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I have used itColor seleccionado: Rojo I like the tont rinse but it is really not for me I don't like how it makes my hair feel and no matter how hard I try to rinse it out it feels a little heavy but otherwise I love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShylae - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UndecidedColor seleccionado: Neutralizador de rojos The directions on this toner said to apply to the ends of my hair however my roots needed the toner. I used it on the roots and it might have helped? My roots are still red instead of dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannan- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide you with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
thumbs downColor seleccionado: Cobrizo I just do not see a difference with or without product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeanne- We're truly sorry that our Tint Rinse (Copper) did not provide with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fanColor seleccionado: Cobrizo I wasn't a fan of this product. I think because my color has different colors in it. This is just simply red. It didn't really match when I used it. Sorry but I am being honest. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
doesn't cover grayColor seleccionado: Castaño oscuro If you are using this to cover the gray, well it doesn't. It darkens the all over color which doesn't fade. So I will not purchase it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy- We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. Our Tint Rinse is a professional-grade treatment that temporarily deposits pigments to revive or enhance hair color. Unfortunately, it is not intended to cover grays. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not happy cancel my order.Color seleccionado: Cobrizo Not pleasef 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy- We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't do itColor seleccionado: Cobrizo This doesn't really do anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No real differenceColor seleccionado: Rojo I didn't really see any difference or enhancements with this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
UnsureColor seleccionado: Dorado I’m not certain this does much. But, I’ll use it just in case 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for your feedback! We look forward to hearing your feedback in regards to the Tint Rinse (Golden) in the future. |
DisappointedColor seleccionado: Castaño oscuro I really tried to like the product- I’ve been using it 2-3 x a week and I’ve seen no difference. I purchased the dark brunette tint rinse, and after 3 times of trying to use it I decided to keep it in my hair twice the recommended time before washing it out. I was desperate because my hair is getting so brassy and nothing would work. Still after trying to keep the tint in longer, no difference. I was very excited to buy more products from here because I fell in love with the color dye I purchased, but it seems like their other products aren’t as good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaitlyn - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I could not tell a difference at all.Color seleccionado: Cobrizo No difference in color, shine or texture after first time use. Followed directions faithfully! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArvella- We're truly sorry that our Tint Rinse (Copper) did not provide the tone and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ravi veut couleurColor seleccionado: Neutralizador de rojos intensos Là sincèrement je vois pas la différence avec ou sans Et la mode d emploie ´ est pas sur le flacon en français contrairement à tous les autres produits que j utilisé chez esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarrault E. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas répondu à vos attentes. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons revenir vers vous pour plus d'information et afin et de vous transmettre les instructions en français. |
No differenceColor seleccionado: Dorado First let me say that I was only able to use the tint twice. The first timeI used it I did not see much difference, but I was distracted by the rash it gave me. I used it one more time to be sure it was actually the tint that caused the rash. It was! So I am unable to make a comment about how well it works. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're truly sorry that our Tint Rinse (Golden) caused the unexpected reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
niceColor seleccionado: Dorado But did not suit my hair but a very nice product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAgnes C. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
Not what i expectedColor seleccionado: Caoba cobrizo Dried my hair so badly, it took time to bring my hair back to normal.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInessa- We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Works OK, but the container leaksColor seleccionado: Neutralizador de rubios The toner works OK, but the container leaked from the first time I used it. I have to store it upside down and be VERY careful that it doesn't leak all over the place. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandi - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meColor seleccionado: Neutralizador de rubios I have natural dark brown hair with a lot of red tones. I have dyed my hair dark blonde for a while and I noticed the tint does not help my hair. It may work on blonde or natural blonde hair but not on mine. It’s hard for my natural curly hair to catch the color correctly and moisturize. This tint makes my hair feel a little stiff after I use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuby- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leaves my hair dryColor seleccionado: Castaño claro I do think this helps with the color, but it leaves my scalp and hair so dry after each use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned out pinkColor seleccionado: Rojo Came out stark pink 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison- We're truly sorry that our Tint Rinse (Red) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
PinkColor seleccionado: Cobrizo As in the color my hair turned when I used this. It did not do well with the highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The beige tint puts too much yellow into the ends of my hair.Color seleccionado: Beige cálido I believe my hair color is to light of a color now due to the white grey that a tint rinse in the warm beige is too yellow for me. Possibly a darker shade would blend it down? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennie- We're truly sorry that our Tint Rinse (Warm Beige) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Soin couleyrColor seleccionado: Beige cálido Je viens d essayer ce soin.. Problème mode d emploi en anglais. A moi de deviner ... Je trouve suite à ce soin que mes cheveux sont collants et poisseux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFlorence T. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous envoyer les instructions en français par email et espérons aussi pouvoir vous aider ! |
Not as expectedColor seleccionado: Castaño oscuro I used this a few times and it’s like I’m not using anything at all. Not worth the cost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarwa- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TintColor seleccionado: Neutralizador de rubios Does nothing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pas utilisé encoreColor seleccionado: Rojo Je n'ai pas encore fait ma couleur je laisserai le temps de pose plus longtemps car la couleur ne tient pas longtemps Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzel M. - Merci beaucoup de nous avoir contactés. Après consultation de votre compte eSalon, je vous confirme que votre coloriste a ajusté votre formulation pour une meilleure couvrance et longue tenue. Nous allons revenir vers vous par email pour plus d'information. |
Tint RinseColor seleccionado: Castaño claro I have mixed reviews on this product. I am not sure that it enhances my color significantly. I don't like the texture of my hair after using it. My hair is thin and fine, but I will continue to use it since I have a tube and an a half left. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- We're truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not impressedColor seleccionado: Neutralizador de rojos intensos This just did not neutralize the red, and I feel it enhanced the orange brass. Sorry this did not work for me, it's in my closet and will be tossed out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Definitely has pigment but...Color seleccionado: Cobrizo This product definitely has pigment in it, but I didn't see any enhancement of my faded color, even though I used it a few washes in a row only a week after coloring. I tried mixing it with my hair mask and it left a little color behind, but it mostly just dripped out onto my towel while my hair was wet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadison - We're truly sorry that our Tint Rinse (Copper) did not provide the color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pas d'explications en françaisColor seleccionado: Cobrizo Je n'ai pas encore utilisé ce produit, mais en ouvrant mon colis et en cherchant les explications, je n'en ai pas trouvé, à part en tout petit, au dos du tube. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSTEPHANIE N. - Merci pour votre commentaire. Toutes les informations supplémentaires de notre Tint Rinse se trouvent sur notre site. Nous allons également vous contacter par email pour plus de conseils. À très vite ! |
No DifferenceColor seleccionado: Castaño claro I can’t see any difference when I use this. Been using a couple of months, and just doesn’t appear to refresh my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No differenceColor seleccionado: Castaño oscuro I did not see any difference with this product, I will not be purchasing again and it made my hair tangle more after shower 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No changesColor seleccionado: Castaño oscuro I have used this product numerous times hoping to see a change. Won’t buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGilda - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the semi-permanent color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
StumpedColor seleccionado: Dorado Didn’t get to use bc they were totally off mixing the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulColor seleccionado: Cobrizo I have faded copper hair that I got done the week of Halloween. I thought this would just boost it or enhance it. Nope. Now I’ve got bright orange hair, with patches of darker orange and stripes of pink. It’s been washed multiple times, and some of it has come out, but it has ruined my hair. I’m fixing it this week. DONT BUY IT. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChanning - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bel effet mais trop liquideColor seleccionado: Neutralizador de rubios Ce shampooing violet est très efficace, par contre il est beaucoup trop liquide... Du coup beaucoup de gaspillage car difficile à doser et à appliquer (ne serait-ce que dans le passage main-tête on en perd...), Et mousse difficilement... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCamille S. - Nous vous remercions d’avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d’apprendre que notre Tint Rinse ait répondu à vos besoins, cependant sa texture liquide ne vous convient pas et nous en sommes désolés. Nous essayons sans cesse d'améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
I really wanted to like it.Color seleccionado: Dorado I saw no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Neutralizador de rubios I didn’t notice any difference after using this product. Had a nice lather tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t know yet!Color seleccionado: Beige cálido I haven’t received my order , so I don’t know how I feel about this yet, but the products are typically really nice. Shipment has been a little slow lately. I’m sure that’s not esalon’s fault. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy- We're so happy to hear that you're enjoying our products! I am so sorry to hear your order has yet to arrive. We have reached out to you via email to see how we can remedy this situation. We truly value your feedback and look forward to hearing from you again in the future. |
Color RinseColor seleccionado: Neutralizador de rojos intensos Does not take away the red brassy-ness from your hair. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZabrina- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't seem to do much except make hair feel coarse.Color seleccionado: Dorado I don't really see much difference in the color; perhaps a bit more shine, but not much, and no real golden shine. And it leaves may hair feeling really coarse. I follow it with an extra strength conditioner that I had left over from an old drugstore hair color, and that helps a bit. But by and large, disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't notice a differenceColor seleccionado: Dorado caoba I tried the tint rinse, but didn't really notice any difference? I got the suggested color. I was a little disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Works!Color seleccionado: Dorado Use sparingly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Didn't work - dried hairColor seleccionado: Neutralizador de rojos intensos This didn't do anything to reduce reddish/brassy tones and only dried out my hair. Not using again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassandra- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone or moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did Nothing for My HsirColor seleccionado: Dorado Did not care for this either since my custom color was the wrong color. This was a waste of my money also. The dark shade they sent was to dark for this to make any difference. Make sure they mix your custom color correctly before you purchase any additional products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarissa- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I’m on the fenceColor seleccionado: Neutralizador de rubios My stylist suggested this to me as I was worried about brassy tones after my strand test, so I ordered it. As my blonde highlights are still growing out, I liked how it maintained their cool tone. But my issue is that this was my first time doing a root touch up and this product hasn’t toned down my orange roots after two uses. Since you’re only supposed to use it two times a week, I’m not sure what to do now. I’m unhappy with the warmth of my roots but I don’t want to damage them by re-dying. I’m used to going to the salon and I simply don’t know what to do to fix things. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pink HueColor seleccionado: Caoba cobrizo Didn’t work for me, I think my hair was too light for this tint. It looked pink instead of red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hate itColor seleccionado: Rojo Was wanting to try an auburn, my hair is brunette w bayalage... the lighter part of my hair it literally came out clown red, fading to hot pink... dark parts of my hair was purple. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tint Rinse (Red) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much of a useColor seleccionado: Morado I was really hoping this would do as it said and though while it seemed to make my hair shinier thats all it did. Disappointed to say the least. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy- We're truly sorry that our Tint Rinse (Purple) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Changed my color completelyColor seleccionado: Dorado Really effective in revving up my color. Unfortunately it turned my hair from brown to red, which is not at all what I wanted. Seems like it would be really great if the colors was correct. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerri- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not good for my fine hairColor seleccionado: Neutralizador de rubios The blue tone was really effective to neutralize my brassy color. However, it made my hair feel dry and frizzy. Would use it again if my hair liked it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the moisture and texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Maybe would work on lighter hair betterColor seleccionado: Dorado I like the idea of this .. I think it would work a lot better on lighter hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVelvet - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UselessColor seleccionado: Cobrizo This made absolutely no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKera- We’re truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
Better for lighter hairColor seleccionado: Rojo Would work better for lighter hair . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVelvet - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too soapyColor seleccionado: Dorado Seemed to much like shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky - We're truly sorry that our Tint Rinse (Golden) did not perform in the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Purple shampooColor seleccionado: Neutralizador de rubios A lot of money for little priduct 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) cost did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CopperColor seleccionado: Cobrizo Too red, I wanted more orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbz - We're truly sorry that our Tint Rinse (Copper) did not provide orange results that you expected.. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not receive thisColor seleccionado: Cobrizo I can't rate it because I did not get this with my last order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Don’t see any difference!Color seleccionado: Rojo Don’t care to order this again. Did not see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We're truly sorry that our Tint Rinse (Red) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
GoodColor seleccionado: Dorado Smells great and leaves hair very soft, I wish the color boost was more noticeable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNarda - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Damaged hair and didn't deliver resultsColor seleccionado: Neutralizador de rojos intensos I've now tried this product twice and had the same results each time. Major hair loss in the form of breakage and a huge clump, with overall dryness even after using a heavy conditioner after and the kicker... it didn't even tone my hair! I should have returned it after the first use, but held onto it thinking it could have been a fluke- finally had the courage to use it again and had a massive clump of hair come out after having little to no hair loss in the shower with my normal shampoo/conditioner routine. I 100% blame this product and again, I would MAYBE consider using it if it at least toned my hair but I did absolutely nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I did not receive this itemColor seleccionado: Dorado caoba I was very disappointed as I did not receive this item 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBernadette- We're truly sorry that our Tint Rinse (Golden Mahogany) never arrived. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
It’s not for meColor seleccionado: Dorado Not for me. I tried it to color my grays and I am not sure it is effective for that. It did make my highlights brighter and it turns out that I don’t look great with a blonder hair color. It works well, it’s just not flattering on me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeredith- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I wasted my money on thisColor seleccionado: Caoba cobrizo I’m very disappointed. I used the product as instructed but there was no color changed or added to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDrucilla - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |