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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kellyn- We apologize for the delay in our reply to your review. We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Delia H.
abril 18, 2020
Tint Rinse
Color seleccionado: Dorado
PUBLICADO POR:
Delia H.
abril 18, 2020
I thought my hair would be shiny after I used the product, but I didn’t notice the difference.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Delia- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amella Z.
abril 17, 2020
DOES NOT WORK
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Amella Z.
abril 17, 2020
disappointing. dont waste your money
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Amella- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
R.W.
abril 16, 2020
It made my scalp break out, so.....
Color seleccionado: Cobrizo
PUBLICADO POR:
R.W.
abril 16, 2020
That's my review. My scalp broke out and I couldn't use it more than once. I've used other red/copper color extenders/enhancers and haven't had anything like this happen, and I know everyone is different so you may not have the same experience. But as someone with not sensitive skin who colors their hair red/copper every 4-6 weeks when not in quarantine, it caused a reaction. I'll be looking for headbands until the lockdown is over.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Richelle- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
PUBLICADO POR:
Kristen M.
abril 16, 2020
Does Nothing
Color seleccionado: Rojo
PUBLICADO POR:
Kristen M.
abril 16, 2020
I used this product in the hope that it would give me another week out of my hair color, but it did absolutely nothing. I saw no tint, no color, no shade. I won’t be purchasing again.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kristen M. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you were disappointed by the results of your color application. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Allyson S.
abril 14, 2020
Didn’t make a difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Allyson S.
abril 14, 2020
I love the hair coloring products, that I purchase monthly. But the tint rinse was a waste of money. It did nothing.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Allyson S. - Thank you for your feedback! We're sorry that our Tint Rinse did not provide the result you expected. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Mary Lou C.
abril 14, 2020
Just not what I expected
Color seleccionado: Castaño claro
PUBLICADO POR:
Mary Lou C.
abril 14, 2020
Not what I was expecting
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Mary Lou C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Dawn B.
abril 13, 2020
Did Nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Dawn B.
abril 13, 2020
I was hoping for a brilliant, noticeable copper but this did nothing to change the color, tone, sheen, or condition of my hair. I gave it a couple of tries with no results and then gave up on it.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Dawn B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon M.
abril 13, 2020
Tint rinse?
Color seleccionado: Beige cálido
PUBLICADO POR:
Sharon M.
abril 13, 2020
I have used Tint Rinse numerous times and have really not been able to notice a difference. Maybe it's me, maybe it's my hair, I'm not sure. But I just can't see a change in my hair color in any way after I've used the tint rinse.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sharon M. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Mindy S.
abril 11, 2020
No need
Color seleccionado: Cobrizo
PUBLICADO POR:
Mindy S.
abril 11, 2020
No need for me to use
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Mindy S. - Thank you for your feedback. We hope that you will have a chance to use our Tint Rinse (Copper) in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Louise L.
abril 10, 2020
Nothing
Color seleccionado: Beige cálido
PUBLICADO POR:
Louise L.
abril 10, 2020
Did nothing
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Louise L. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Nancy C.
abril 10, 2020
root touchup
Color seleccionado: Beige cálido
PUBLICADO POR:
Nancy C.
abril 10, 2020
I was excited to use the products today. Your kit was so complete (even 2 sets of gloves)
I read your instructions several times, insuring to follow all directions. I used to do my hair years ago but not in the last 15 years.
After drying my hair, I realized non of the gray was covered. I'm so disappointed.
Nancy C
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Nancy C. - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps.
PUBLICADO POR:
Brandi C.
abril 9, 2020
Streaky
Color seleccionado: Cobrizo
PUBLICADO POR:
Brandi C.
abril 9, 2020
I have used this twice since coloring my hair three weeks ago. Both times it has left bright orange streaks in my hair and did not enhance or extend my color at all. Will not be purchasing again.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Brandi C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee.
PUBLICADO POR:
Julie S.
abril 7, 2020
Don’t bother
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Julie S.
abril 7, 2020
Seen this product through a Facebook ad where it completely eliminated a mannequins brassy hair and turned the hair medium brown. Bought it hoping it would eliminate brassy tones on my hair but after 3 uses it didn’t do anything. Only plus is they refunded my money.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Julie S. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! We truly appreciate your feedback.
PUBLICADO POR:
Kerr
abril 7, 2020
It hasn’t worked.
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kerr
abril 7, 2020
Have used this item a good amount of times and I still have the red tones in my hair, fair to say i am disappointed seeing as all I’ve seen is amazing results and good reviews.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Kerr - We're truly sorry that our Tint Rinse did not help diminish the brassy tones in your hair. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
TerryAnn B.
abril 7, 2020
Stains everything
Color seleccionado: Rojo
PUBLICADO POR:
TerryAnn B.
abril 7, 2020
I used this twice and then threw the whole thing away. It stains everything. Including the shower
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
TerryAnn B. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Katie S.
abril 6, 2020
Didn’t do anything
Color seleccionado: Castaño claro
PUBLICADO POR:
Katie S.
abril 6, 2020
I didn’t notice any change in my hair after using.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Katie S. - Thank you for your feedback. We're truly sorry for the disappointing experience you had with our Tint Rinse. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please, keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa O.
abril 2, 2020
not for me
Color seleccionado: Castaño claro
PUBLICADO POR:
Lisa O.
abril 2, 2020
I can tell very little value when using this rinse
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lisa O. - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the outcome you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Hannelore W.
abril 1, 2020
Naja....
Color seleccionado: Cobrizo
PUBLICADO POR:
Hannelore W.
abril 1, 2020
Haare glänzen schön,aber ansonsten kein Effect. Dafür zu teuer.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Hannelore W. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Nancy J.
marzo 31, 2020
Not too impressed.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nancy J.
marzo 31, 2020
I tried this on my hair according to the instructions and I do not see much of a difference. It looks the same. I thought it less brassy but still looking the same.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Nancy J. - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not make any difference to your hair color. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
amanda H.
marzo 28, 2020
Not sure
Color seleccionado: Cobrizo
PUBLICADO POR:
amanda H.
marzo 28, 2020
I’m honestly not sure about it. I guess I’m looking for something to add a richer red to keep it fresh. I don’t notice much difference when I use it.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Amanda H. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Molly C.
marzo 28, 2020
what for when color is wrong
Color seleccionado: Rojo
PUBLICADO POR:
Molly C.
marzo 28, 2020
not what i expected
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Molly C. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Naomi L.
marzo 27, 2020
It really doesn't enhance anything except my shower stall is holding the color!
Color seleccionado: Morado
PUBLICADO POR:
Naomi L.
marzo 27, 2020
I find this product ineffective in enhancing color in between the hair dying. It seemed to dull out my color rather than add enhanced tint
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Naomi L. - We're truly sorry that our Tint Rinse did not not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jana G.
marzo 26, 2020
Nicht brauchbar leider
Color seleccionado: Cobrizo
PUBLICADO POR:
Jana G.
marzo 26, 2020
Leider wurde nur das Deckhaar rot! Der Rest ist wie vorher.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Jana G. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Jodie U.
marzo 25, 2020
N/a
Color seleccionado: Rojo
PUBLICADO POR:
Jodie U.
marzo 25, 2020
Really didn’t notice much difference in my hair after using
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Jodie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura L.
marzo 20, 2020
Not crazy about this
Color seleccionado: Morado
PUBLICADO POR:
Laura L.
marzo 20, 2020
I really don't like or use this product. Is it possible to stop sending this from my order?
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Purple) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly C.
marzo 17, 2020
Don’t see a difference
Color seleccionado: Cobrizo
PUBLICADO POR:
Kelly C.
marzo 17, 2020
I have used this a few times and do not see a difference when I use it or don’t use it
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Kelly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Igsa B.
marzo 16, 2020
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Igsa B.
marzo 16, 2020
I was expecting a color rinse. It feels like an extra shampoo that creates more lather than the regular shampoo
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Igsa- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dorle P.
marzo 16, 2020
Farbspülung
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Dorle P.
marzo 16, 2020
Habe ich noch nicht benutzt
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Dorle P. - Wir freuen uns unglaublich darüber, dass Sie unsere Farbe ausprobieren. Wir glauben, dass sie Ihnen super stehen wird. Nehmen Sie Ihnen ruhig Zeit. Viel Spaß beim Färben!
PUBLICADO POR:
Mildred A.
marzo 12, 2020
Keeps color vibrant at a cost
Color seleccionado: Castaño claro
PUBLICADO POR:
Mildred A.
marzo 12, 2020
I enjoyed using this product but switched to the correct color and then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Light Brown). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Didnt work
marzo 12, 2020
Medium brown hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Didnt work
marzo 12, 2020
Got it the neutralize red tint in medium brown hair. Had ZERO effect, actually made it redder. Not please.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Holly- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not reduce the red tones how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane P.
marzo 12, 2020
No results
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Diane P.
marzo 12, 2020
I am not really seeing any benefit of this product
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Diane - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mildred A.
marzo 12, 2020
Keeps color vibrant at a cost
Color seleccionado: Dorado caoba
PUBLICADO POR:
Mildred A.
marzo 12, 2020
I enjoyed using this product to maintain my color vibrant but then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marisa M.
marzo 9, 2020
Never recieved
Color seleccionado: Dorado
PUBLICADO POR:
Marisa M.
marzo 9, 2020
Never recieved
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marisa - Thank you for your feedback. We're sorry to hear of your experience with Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bianca G.
marzo 9, 2020
Didn’t do anything to my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Bianca G.
marzo 9, 2020
I feel like I wasted money on this product, it made no difference to my hair and the product seemed really watery as well.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary Z.
marzo 9, 2020
Not what I expected
Color seleccionado: Dorado
PUBLICADO POR:
Mary Z.
marzo 9, 2020
This left my hair dry and dull. I did see a refreshing of my color but the shine that was promised was not there at all. I would not purchase or use this again.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Mary- We're truly sorry that our Tint Rinse (Golden) did not provide the refreshing color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
tracey P.
marzo 7, 2020
No difference?
Color seleccionado: Castaño claro
PUBLICADO POR:
tracey P.
marzo 7, 2020
I’ve used this twice and I cannot see any difference. After shampoo, this is run through. It lathers up, which I was not fond of as I use non sulfate, none lathering shampoos to save my color. It is very drying, even with the use of conditioner. The second time I used a hair mask for additional conditioning but still drying. I believe I wasted my money 😖
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Tracey - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rachel S.
marzo 6, 2020
No Results
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Rachel S.
marzo 6, 2020
This product did nothing to neutralize the mild brass/red tones I have in my light to medium brown hair. After using the product my hair was shiny, but still had the brassy tones. Overall I'm disappointed. Would not purchase this product again.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the desired results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
krista H.
marzo 5, 2020
Orangeish
Color seleccionado: Cobrizo
PUBLICADO POR:
krista H.
marzo 5, 2020
Orangish results for me. Not what I was hoping for.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Krista - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Danielle N.
marzo 4, 2020
Dried out my hair
Color seleccionado: Cobrizo
PUBLICADO POR:
Danielle N.
marzo 4, 2020
The color rinse I splurged on only dried my hair out and made it stiff and brittle and frizzy.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Danielle - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katrin T.
marzo 3, 2020
No difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Katrin T.
marzo 3, 2020
I don't see any difference after using it (and I followed the instructions carefully)
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katrin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
susan C.
marzo 3, 2020
Not my thing kinda messy
Color seleccionado: Morado
PUBLICADO POR:
susan C.
marzo 3, 2020
Not worth the mess for the results
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hannelore S.
marzo 2, 2020
Tint Rinse Golden
Color seleccionado: Dorado
PUBLICADO POR:
Hannelore S.
marzo 2, 2020
War mir zu schwach, ist eher für ganz verblasstes hellblond geeignet!
Für meinen Farbton hat es nichts gebracht.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Hannelore S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Kathie L.
febrero 28, 2020
No change
Color seleccionado: Dorado
PUBLICADO POR:
Kathie L.
febrero 28, 2020
I really didnt see where it made a difference
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kathie - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah A.
febrero 26, 2020
Doesn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sarah A.
febrero 26, 2020
I didn't notice any difference after using.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lupita C.
febrero 26, 2020
Like it
Color seleccionado: Dorado caoba
PUBLICADO POR:
Lupita C.
febrero 26, 2020
I liked it make my hair look fresh, but I think It dried out my scalp.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lupita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea D.
febrero 24, 2020
Its ok
Color seleccionado: Rojo
PUBLICADO POR:
Andrea D.
febrero 24, 2020
I wish that I could get the color to be a little more even but it is a good product to bring some shine back before I am ready to color my hair again.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Red) did not provide what you expected. We appreciate you sharing your feedback with us your opinion is valuable, and we are aleays looking to improve our customers experience.
PUBLICADO POR:
Norah K.
febrero 23, 2020
Not happy with products
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Norah K.
febrero 23, 2020
Did not gone the yellow at all. In fact hair seemed more yellow. Very disappointed with products!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Norah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tara K.
febrero 23, 2020
Make my hair so staticky
Color seleccionado: Dorado
PUBLICADO POR:
Tara K.
febrero 23, 2020
Make my hair so staticky,
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Tara - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carol S.
febrero 22, 2020
It's ok
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Carol S.
febrero 22, 2020
I added this item hoping to make my color stay fresh longer. I'm not convinced it does that. It's also very messy and colors your hands when you use it. It should come with gloves.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Carol - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide color boost that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea N.
febrero 21, 2020
Tint rinse hopes
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Andrea N.
febrero 21, 2020
I was really hoping to love this product, I had so much hope that I bought 2 after watching some YouTube reviews. I used the tint rinse every other day leaving it on as long as 15 minutes the last time. It seemed to add a darker hue to my hair, but didn’t get rid of the red. I did give 3 stars for fast shipping
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ginger O.
febrero 18, 2020
Tint Rinse
Color seleccionado: Dorado
PUBLICADO POR:
Ginger O.
febrero 18, 2020
Too much blonde, had to mix it with a red shampoo
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Ginger - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Roxanne E J.
febrero 17, 2020
Contact Dermatitis
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Roxanne E J.
febrero 17, 2020
The product does a great job of covering the brassiness in my hair, but I cannot use it anymore. My hands get contact dermatitis everytime I use the product. Under ingredients, phenoxyethanol is listed. This preservative is banned in Japan as it can cause damage to the brain and nervous system.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Roxanne - We're truly sorry that you're unable to use our Tint Rinse (Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Allison S.
febrero 13, 2020
Meh
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Allison S.
febrero 13, 2020
I guess it kind of covered the red/brassy tones in my brown for a few days. It wasn't worth how the "shine" ruined the good hair texture I had going. Do not like.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Allison - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Eileen M.
febrero 12, 2020
Just not for me
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Eileen M.
febrero 12, 2020
I tried this rinse to see if it would bring out my natural color and even out some red I have. I have black hair so I do realize it would not change too much but I thought I'd try it anyway. It did make my hair incredibly soft and silky looking so I will continue to finish it but it didn't make any difference at all with my color or even anything out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Eileen- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the balance of color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Stacy P.
febrero 12, 2020
Not for bold color
Color seleccionado: Cobrizo
PUBLICADO POR:
Stacy P.
febrero 12, 2020
This product gave no tint to brighten or revive my bold color of copper. I was very disappointed after using the product. Looking at the color that was represented in the picture I thought it was perfect. Didn’t work at all.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Stacy - We're truly sorry that our Tint Rinse did not provide the bold color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle
febrero 12, 2020
Wrong Color
Color seleccionado: Morado
PUBLICADO POR:
Michelle
febrero 12, 2020
I did not expect green-hued hair. The roots and the ends have an obvious color line.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michelle- We're truly sorry that our Tint Rinse did not provide you the color tint that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Nope
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Didn’t do anything
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ronni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ekaterina V.
febrero 10, 2020
Useless
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ekaterina V.
febrero 10, 2020
Did not help to reduce unwanted yellow
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ekaterina - We're truly sorry that our (Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Nope
Color seleccionado: Castaño claro
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Didn’t do a thing
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ronni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Silvia S.
febrero 9, 2020
Extrem trockene Haare
Color seleccionado: Dorado
PUBLICADO POR:
Silvia S.
febrero 9, 2020
Nach der Anwendung waren meine Haare strohig und liessen sich kaum kämmen
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Silvia S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Dylan S.
febrero 9, 2020
It wasn't red
Color seleccionado: Rojo
PUBLICADO POR:
Dylan S.
febrero 9, 2020
I had just dyed my hair red a week ago and when I used the Tint Rinse it made my hair brown and took away all of the bright red I had just paid for. I am very upset that this happened.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Thank you for your feedback. We apologize for the disappointing experience you had with our Red Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products, and truly value everything our clients’ say.
PUBLICADO POR:
Rachel S.
febrero 8, 2020
Just OK
Color seleccionado: Cobrizo
PUBLICADO POR:
Rachel S.
febrero 8, 2020
I'm not sure this product actually does anything for my hair. It's pretty when it comes out of the bottle, kinda glittery. And I like that it doesn't stain my hands. But I can't tell that it makes a difference, and for the price I don't really think it's worth it to purchase again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Rachel - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura M.
febrero 5, 2020
Doesn't work - save your money & shipping costs
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Laura M.
febrero 5, 2020
Tried using it a couple times, as directed. Absolutely no change to my tint. Really disappointed, after paying $6 to have this shipped - took a week to arrive and product did not work as described.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the reduction in the deep brassy or red tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathleen L.
febrero 5, 2020
TINT RINSE
Color seleccionado: Rojo
PUBLICADO POR:
Kathleen L.
febrero 5, 2020
I love your tint rinse in Copper. I wanted to see if the red would improve my hair color but it is not working. I will stay with the Copper Tint Rinse. It work well.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kassie K.
febrero 4, 2020
Does nothing
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kassie K.
febrero 4, 2020
This product is a scam
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. Please reach out if we can assist you further.
PUBLICADO POR:
Mary J.
febrero 4, 2020
The color looked 'phoney' to me.
Color seleccionado: Cobrizo
PUBLICADO POR:
Mary J.
febrero 4, 2020
Didn't like it. showed up on pillow case. Color was brassy or something. A friend even asked me if I did something new to my hair. She didn't seem to like it either. Only used it once. Can I return it? It's not for me.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse (Copper) did not provide what you expected.. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kassie K.
febrero 4, 2020
Does nothing
Color seleccionado: Castaño claro
PUBLICADO POR:
Kassie K.
febrero 4, 2020
This product is a scam
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say.
PUBLICADO POR:
Annemarie G.
febrero 3, 2020
Not happy with product
Color seleccionado: Morado
PUBLICADO POR:
Annemarie G.
febrero 3, 2020
Making my hair opaque and not true color staying in hair..,
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Annemarie - We're truly sorry that our Tint Rinse (Purple) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jacqueline V.
febrero 2, 2020
Too messy
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Jacqueline V.
febrero 2, 2020
It comes in a tube but is a liquid. Should at least come in a pump for control.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Jacqueline - We're truly sorry that our Tint Rinse (Mahogany Copper) was too runny. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Darlene C.
febrero 2, 2020
Dissatisfied
Color seleccionado: Dorado
PUBLICADO POR:
Darlene C.
febrero 2, 2020
This product I am very dissatisfied with. I see no results since I've been using it. I used to buy a product over the counter similar to this one that you have and I was happy with it. I will not purchase this product again.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Darlene - We're truly sorry that our Tint Rinse (Golden) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth F.
febrero 1, 2020
Package was damaged
Color seleccionado: Dorado
PUBLICADO POR:
Beth F.
febrero 1, 2020
There must of been a hole in the top of the bottle because it was all over the inside of the box. Would like a refund on the tint rinse please.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Tint Rinse (Golden) arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Monique P.
enero 31, 2020
Ok. Not great
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Monique P.
enero 31, 2020
I like how the shine comes with usage but it makes my hair greasy and I don’t like how it smells
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Monique - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shanna C.
enero 30, 2020
Good Rinse
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Shanna C.
enero 30, 2020
I like this but wished it was a bit stronger sometimes it takes to my hair and sometimes I get no coverage
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shanna - Thank you for your feedback. We apologize for the disappointing experience you intermediately had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Eileen O.
enero 29, 2020
Expecting too much?
Color seleccionado: Dorado caoba
PUBLICADO POR:
Eileen O.
enero 29, 2020
Maybe I was expecting too much when I purchased this. I've only used it a couple of times so far and I did not notice much difference in the color being boosted or extra shine. I will continue to use it twice a week as recommended and see if I change my opinion.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Eileen - We're truly sorry that our Tint Rinse (Golden Mahogany) did not boost your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cindi J
enero 26, 2020
Don’t buy
Color seleccionado: Cobrizo
PUBLICADO POR:
Cindi J
enero 26, 2020
Did not like
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Cindi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carly H.
enero 25, 2020
DOES NOT WORK
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Carly H.
enero 25, 2020
I purchased the red neutralizer to try to dull how brassy my undertones in my dark brown hair. This product does NOT work. It literally did nothing to my hair. It didn’t change anything, besides making my hair dry. Don’t waste your time.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Carly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Terry Z.
enero 24, 2020
Ok...
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Terry Z.
enero 24, 2020
Didn’t camouflage my grey at all but my hair is very soft and shiny !!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Terry - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barb P.
enero 24, 2020
Not the right color
Color seleccionado: Cobrizo
PUBLICADO POR:
Barb P.
enero 24, 2020
I thought this would be a great boost but it was the wrong color , it turned my color more orange..
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Barb - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Hilda
enero 23, 2020
I don't know if I like or not
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Hilda
enero 23, 2020
I used this product two times so far. I feel my hair more dry and is breaking on little pieces.
Thanks
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Hilda - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ralaina D.
enero 21, 2020
This was a waste of my money.
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Ralaina D.
enero 21, 2020
This junk was terrible. Complete and total waste of my money. I tried it on multiple different occasions and it continuously failed me. I want my money back.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Ralaina - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
lisa G.
enero 21, 2020
Didn't help
Color seleccionado: Dorado
PUBLICADO POR:
lisa G.
enero 21, 2020
Product did not put gold in my hair like I wanted. You were very nice to refund me promptly.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Lisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Torea K.
enero 20, 2020
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Torea K.
enero 20, 2020
Does not do a thing for my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Torea - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carla W.
enero 18, 2020
Don't really notice much difference with this
Color seleccionado: Dorado
PUBLICADO POR:
Carla W.
enero 18, 2020
I really can't tell much of a difference when using this product.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Carla - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Donna R.
enero 17, 2020
tint
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Donna R.
enero 17, 2020
Tint does not last long
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Donna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
sandra R.
enero 17, 2020
Did not see anything
Color seleccionado: Dorado
PUBLICADO POR:
sandra R.
enero 17, 2020
Did not notice any benefits from this.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint rinse ( Golden) did not work out for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nena G.
enero 17, 2020
I liked it but it didn't cover well enough
Color seleccionado: Rojo
PUBLICADO POR:
Nena G.
enero 17, 2020
It was a nice touch up but i still lost the gray coverage after 2 weeks.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nena - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa L.
enero 17, 2020
Subtle difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Lisa L.
enero 17, 2020
Didn't notice much of a change.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Tint Rinse in (light Brunette) did not work out for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
F. M.
enero 8, 2020
Nice idea
Color seleccionado: Morado
PUBLICADO POR:
F. M.
enero 8, 2020
It's a good concept, but it doesn't work on my hair. Just ended up with an extra step in the shower and the color smudged on my pillows. Ohhh well. Maybe it works on another type of hair?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
F.M. - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carolyn P.
enero 7, 2020
Don't notice any results
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Carolyn P.
enero 7, 2020
Wont buy again. It didn't enhance or revive my color al all
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Carolyn - We're truly sorry that our Tint Rinse (Mahogany Copper) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rita Friend
enero 7, 2020
Does nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Rita Friend
enero 7, 2020
Doesn’t help with anything
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sabine P.
enero 3, 2020
Je ne sais pas si c'est efficace.
Color seleccionado: Cobrizo
PUBLICADO POR:
Sabine P.
enero 3, 2020
Utilisé deux fois, mais je ne vois pas comment ça peut marcher dans le sens où dès que le shampoing mousse il devient blanc, et le temps de pose est très court, je ne sais pas comment les pigments peuvent servir le cheveu. Agréable pour un shampoing mais je ne pense pas recommander, de toute façon, à part la couleur chimique, j'utilise normalement des produits faits-maison.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Sabine - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par email afin de remédier à cette situation.
PUBLICADO POR:
Jody D.
enero 2, 2020
Appreciated the tint rinse but ineffective
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Jody D.
enero 2, 2020
I appreciated eSalon's prompt effort to correct a bad color experience, and the tint rinse arrived 48 hours later, however it did not tone down the orange hair or correct the problem. I did have to go into a salon to have a color correction treatment done. I learned that color by mail order just is too risky for me despite the friendly and prompt service from Salon.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Julia B.
enero 2, 2020
tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Julia B.
enero 2, 2020
still deciding on whether I like this product or not.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Julia - Here at eSalon, we are always striving to create the best products possible. We value your feedback and we have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
D m B.
enero 1, 2020
Purple!!!
Color seleccionado: Morado
PUBLICADO POR:
D m B.
enero 1, 2020
Did not leave a tint of purple, very disappointed 😔
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
D m B. - We're truly sorry that our Tint Rinse did not provide the purple tint you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jacqueline D.
diciembre 30, 2019
Did not work like said
Color seleccionado: Dorado
PUBLICADO POR:
Jacqueline D.
diciembre 30, 2019
I have light hi-lights & wanted some gold but did not work at all
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Jacqueline - We are so sorry to hear our Tint Rinse did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! We have reached out to you via email to discuss this matter further,please keep an eye on your inbox for more details.
PUBLICADO POR:
Sidney K.
diciembre 24, 2019
Doesn't work at all
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sidney K.
diciembre 24, 2019
I got this product because I thought it would put color in my hair, I have previously bleached hair and there's a 0% difference after I use it. My hair looks completely the same color and I wasted my money on this because all the reviews were really good but it didnt work at all, I followed the instructions. It's a waste of money I advise no one to waste their money on this terrible product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sidney - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jennifer R.
diciembre 23, 2019
Very drying
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Jennifer R.
diciembre 23, 2019
The product absolutely works to tone brassiness out of light brown hair but it is incredibly drying. My hair is thin and fine and after the treatment it felt as though my hair would break. I would recommend a very deep conditioning treatment before and after use.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rebecca S.
diciembre 16, 2019
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Rebecca S.
diciembre 16, 2019
I knew it wouldn't change my color on my ends but read that it give your hair shine. When I used it I got nothing, no shine at all. It look like I didn't use the product.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
We're truly sorry that our Tint Rinse did not provide the shine you expected. We have emailed, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MONIQUE H.
diciembre 16, 2019
I thought it would be a conditioner
Color seleccionado: Cobrizo
PUBLICADO POR:
MONIQUE H.
diciembre 16, 2019
The color rinse is good in that it adds color nicely, but I found the formula drying. It is more of a second shampoo and I expected a condition. So, perhaps it was out of sync with expectation. But, like with all eSalon items, the quality is top notch and the customer service is exceptional.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Monique - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper) and that your hair felt dry. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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