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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kelly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you. We have reached out to you via email to discuss this matter further, and see what we can do about helping you out with the Tint Rinse (Copper). Keep an eye on your inbox for more details.
PUBLICADO POR:
Gladys D.
agosto 17, 2019
didnt notice a difference in color
Color seleccionado: Morado
PUBLICADO POR:
Gladys D.
agosto 17, 2019
I used it once and didnt do much as far as depositing cololr.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Gladys - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ann S.
agosto 13, 2019
No stars?
Color seleccionado: Cobrizo
PUBLICADO POR:
Ann S.
agosto 13, 2019
Can I give it no stars? Not even close to my medium blonde.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Ann - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We appreciate you reaching out!
PUBLICADO POR:
Sheila B.
agosto 12, 2019
disappointing color - too mush brass still
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Sheila B.
agosto 12, 2019
I made sure to notify eColor that my hair tends to turn RED and to please do not even place one drop of any form of red in the color. Well - they did and my hair was brassy! They sent color number 2 and lightened it - there is still brass. While the kits are nice and convenient - they can't get it right if your hair lends to a brass and you do not want brass/red.
Many of their photos feature red or brass tones - should have been a flag. The neutralizer does not eliminate brass - a misconception by many colorists.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sheila - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Stephanie L.
agosto 12, 2019
Tint Rinse für meine Haare nicht geeignet
Color seleccionado: Dorado
PUBLICADO POR:
Stephanie L.
agosto 12, 2019
leider trocknet der Tint Rinse meine Haare sehr stark aus. Schade. Werde ich nicht noch einmal bestellen.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Stephanie - Vielen Dank für Ihr Feedback. Wir entschuldigen uns dafür, dass das Produkt nicht Ihren Wünschen entsprochen hat. Als kleine Wiedergutmachung haben wir Ihrem Konto eine Gutschrift hinzugefügt, die Sie jederzeit einlösen können. So lösen Sie Ihre Gutschrift ein
PUBLICADO POR:
Maureen P.
agosto 12, 2019
Not a fan
Color seleccionado: Cobrizo
PUBLICADO POR:
Maureen P.
agosto 12, 2019
The rinse made my hair feel dry and hard. I love the hair color, but I am not a fan of this tint rinse.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Maureen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon G.
agosto 12, 2019
Purple rinse
Color seleccionado: Morado
PUBLICADO POR:
Sharon G.
agosto 12, 2019
Never received this item
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Catherine M.
agosto 10, 2019
Doesn’t do much if your hair is darker
Color seleccionado: Morado
PUBLICADO POR:
Catherine M.
agosto 10, 2019
Doesn’t do much if your hair is darker.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Catherine - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Candace M.
agosto 9, 2019
Splotchy!!
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Candace M.
agosto 9, 2019
I applied the product exactly as directed, and figured that the lather was going to help spread the product evenly throughout my hair...Well, my hair is now splotchy, with literal stripes of color going through it. The sections that got the bulk of the product are a beautiful ash tone, but the rest of my hair? Yikes
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Candace - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rox S.
agosto 9, 2019
Not useful at all
Color seleccionado: Castaño claro
PUBLICADO POR:
Rox S.
agosto 9, 2019
I didn't notice this doing anything Just wasted money
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rox - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sehrie M.
agosto 7, 2019
Useless!!
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Sehrie M.
agosto 7, 2019
Save your money, and get one from boots!
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Sehrie - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Denise Q.
agosto 6, 2019
Tint rinse.
Color seleccionado: Dorado caoba
PUBLICADO POR:
Denise Q.
agosto 6, 2019
I cannot review this product as I have yet to use it. I just colored my hair a week ago, so no need for refresher tint.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Denise - Thank you for taking the time to let us know! We look forward to hearing any and all feedback you have about our Tint Rinse (Golden Mahogany) and we are always happy to help.
PUBLICADO POR:
Taylor S.
agosto 4, 2019
Meh
Color seleccionado: Morado
PUBLICADO POR:
Taylor S.
agosto 4, 2019
I was excited to try this product after reading all the rave reviews. I shampoo’d like normal-rinsed-then lathered the tint into my hair. I found it odd the tint itself was pigmented but when lathered into the hair it was completely white, zero color. I left it in for about 3-5mins and rinsed with cool water. Then lightly conditioned like it says. After letting my hair air dry-there was no difference. Unfortunately, this product deposited zero tint to my hair and left it looking the same before I had even used it. My hair is a level 4 burgundy brown. Not a fan. Glad it seemed to work magic for every one else.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Taylor - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emma B.
agosto 4, 2019
Disappointed
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Emma B.
agosto 4, 2019
I recently purchased this product and was SO excited to use it. I read so many good reviews. My hair is brown with a couple highlights and the brown parts are somewhat brassy and reddish. I was hoping this would do the trick to eliminate at least some of those tones. Since I’ve received it, I have tried it 3 different times. (One time used as directed, one time left on for longer, and one time used on towel dried hair and left on for longer). No matter what way I have used it, it doesn’t seem to make any difference. I’m glad that some people have had good experiences with it but I’m very sad I did not.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Emma - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emma B.
agosto 4, 2019
Disappointed Pt. 2
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Emma B.
agosto 4, 2019
I bought this along with the Red Neutralizer to apply on the more lighter brown parts of my hair on the ends. These areas are also somewhat brassy. This one also did nothing to my hair. Very sad and disappointed because I was so excited to try.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Emma - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea C.
agosto 1, 2019
Tint Rinse
Color seleccionado: Dorado
PUBLICADO POR:
Andrea C.
agosto 1, 2019
I have very coarse curly hair and this product was very caustic to my hair. The amount of suds it produced made me realize it probably has sulfates in it . The boost to my color was negligible . I won’t be using this again.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathleen M.
agosto 1, 2019
Never recieved.
Color seleccionado: Morado
PUBLICADO POR:
Kathleen M.
agosto 1, 2019
I never recieved. And was just told I returned my items. Seems like a scam to me. So they can charge my credit card again.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Nina
julio 31, 2019
Rinse
Color seleccionado: Dorado
PUBLICADO POR:
Nina
julio 31, 2019
I didn’t see much difference in my color with using the rinse. I will not order it again
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Nina - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christina S.
julio 31, 2019
Not enough color
Color seleccionado: Cobrizo
PUBLICADO POR:
Christina S.
julio 31, 2019
There’s not enough color... I’ve used other products that are color depositing and they were much more vibrant than this.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Woody C.
julio 31, 2019
Tinting!
Color seleccionado: Beige cálido
PUBLICADO POR:
Woody C.
julio 31, 2019
I didn't see any difference when using this tint.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Woody - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laurie G.
julio 30, 2019
didn't notice a big difference
Color seleccionado: Morado
PUBLICADO POR:
Laurie G.
julio 30, 2019
anxious to try it again.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Laurie - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suellen L.
julio 30, 2019
horrible
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Suellen L.
julio 30, 2019
horrible!!!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Suellen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Dark Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Valerie C.
julio 27, 2019
Frizz for days
Color seleccionado: Rojo
PUBLICADO POR:
Valerie C.
julio 27, 2019
Horrible product. It left no color, only frizz. I had to cut my hair to get rid of it. The amazing conditioner didn't even help. I have wavy hair but it was a brillo pad after I used this. If I could give it minus stars I would. Save your coin.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Valerie - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hadassah S.
julio 24, 2019
Tint Rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Hadassah S.
julio 24, 2019
My objective was to minimize the “red and brassy” tones my hair turns after several weeks. The tint rinse turned my hair a brassy red. It was a total fail. Sadly disappointing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Hadassah - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer V.
julio 23, 2019
used a few times
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer V.
julio 23, 2019
Too strong
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rebecca R.
julio 23, 2019
Red still there
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Rebecca R.
julio 23, 2019
I can't seem to get away from red
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Rebecca - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
sam W.
julio 23, 2019
Tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
sam W.
julio 23, 2019
I did not get any “tint “ from this rinse.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nancy - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Chrissy V.
julio 23, 2019
It doesn't work for me
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Chrissy V.
julio 23, 2019
Brass is still there very visibly, I don't feel like it made a visible change.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Chrissy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debby L.
julio 23, 2019
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Debby L.
julio 23, 2019
This product didn't really do anything for me. After reading great reviews on it, I was disappointed. I think I had the wrong color...(golden) it brought out red tones which I did not want. I'm not giving up though...I am trying the warm beige on my next order, so hopefully that will work better.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Debby - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Ines M.
julio 23, 2019
Helps keep color vibrant
Color seleccionado: Rojo
PUBLICADO POR:
Ines M.
julio 23, 2019
This helps keep the red in my hair vibrant between dyes. However, the red tint rinse has a bit of a pinkish hue to it.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Ines - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer V.
julio 23, 2019
too strong for me
Color seleccionado: Beige cálido
PUBLICADO POR:
Jennifer V.
julio 23, 2019
Found too strong
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kara V.
julio 22, 2019
Works
Color seleccionado: Cobrizo
PUBLICADO POR:
Kara V.
julio 22, 2019
A little too well Dyed my skin too.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kara - Thank you for your feedback. We apologize for any stains you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lanny F.
julio 21, 2019
Very runny
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Lanny F.
julio 21, 2019
This seems to cut out a bit of the yellow tones in my highlights but the product itself is really runny like water, makes it a bit trickier to pour out without getting too much out... Also in a plastic tube which I'm trying to steer away from.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lanny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rondalyn W.
julio 20, 2019
Worst
Color seleccionado: Cobrizo
PUBLICADO POR:
Rondalyn W.
julio 20, 2019
Turned hair orange
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Rondalyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Crystal S.
julio 19, 2019
Not as expected
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Crystal S.
julio 19, 2019
I have had a brashness to my hair for quite some time and I was hoping to find a product to eliminate the red without coloring my hair. I seen some mixed reviews about this product and hoped this was it. I tried it two times. First I left it on for 4 minutes and the second time 10 minutes. Still no difference. I gave it 2 stars because my hair was very soft after.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Crystal - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kassandra C.
julio 19, 2019
Messy
Color seleccionado: Cobrizo
PUBLICADO POR:
Kassandra C.
julio 19, 2019
It's a nice idea. It is just too messy and doesn't help with gray hair at all.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kassandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jackie P.
julio 19, 2019
Can do without
Color seleccionado: Castaño claro
PUBLICADO POR:
Jackie P.
julio 19, 2019
I didn’t see a difference when I used it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jackie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debra R.
julio 17, 2019
Tangled is more than a movie
Color seleccionado: Dorado
PUBLICADO POR:
Debra R.
julio 17, 2019
This product seems make my hair more tangled and difficult to comb out, and more dry and brittle when it is dry. AND I don't know how to turn off the autoship that I initially selected.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Debra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Becky L.
julio 15, 2019
Tint rinse
Color seleccionado: Dorado caoba
PUBLICADO POR:
Becky L.
julio 15, 2019
I did what was told but didn't see any difference in color. Wont get that again. Also did not like the camo spray as by the time I was using it it was not close to the rest of my hair so it was very noticable.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Becky - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elyse G.
julio 14, 2019
Did remove red... but easily saw gray
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Elyse G.
julio 14, 2019
My grays were more noticeable after this however completely took care of the red tones in my hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Elyse - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Charlotte H.
julio 13, 2019
I wasn't a fan
Color seleccionado: Cobrizo
PUBLICADO POR:
Charlotte H.
julio 13, 2019
Toooooo Much... This is extreme. Wasn't for me
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Charlotte - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mariaelena G.
julio 12, 2019
Do Not Purchase
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Mariaelena G.
julio 12, 2019
The color leaves an auburn hue that doesn’t mesh well with deep brown hair. It made my hair look cheap looking but luckily it faded after 4/5 washes. I don’t recommend it.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mariaelena - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Afton S.
julio 12, 2019
No results
Color seleccionado: Dorado caoba
PUBLICADO POR:
Afton S.
julio 12, 2019
I used it several times and my hair stayed the same. I am very disappointed as I thought it could help with covering the random gray hairs I have. But it didn’t. Won’t be buying again.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Afton - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elsa W.
julio 12, 2019
Zero
Color seleccionado: Dorado caoba
PUBLICADO POR:
Elsa W.
julio 12, 2019
Zero difference to coloring
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Elsa - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christine A.
julio 11, 2019
Tint
Color seleccionado: Dorado
PUBLICADO POR:
Christine A.
julio 11, 2019
Couldn’t really see any difference
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kylie S.
julio 10, 2019
Not as vibrant as I would have liked.
Color seleccionado: Dorado
PUBLICADO POR:
Kylie S.
julio 10, 2019
I was super excited to get this product and have pretty golden highlights, but it wasn’t as good as I thought it would be. It didn’t show in my hair unless I stood in the sunlight. And even then, it was barely anything. It might just be because my hair is a dark blonde, or dirty blonde, and it probably just didn’t take in my hair, but I had been really excited for it, and it didn’t work out how I wanted it to. I’m just glad I didn’t waste too much money on this product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kylie - We’re sorry to hear that you were unhappy with your results. Tint Rinse is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
robin R.
julio 9, 2019
Didn’t do much
Color seleccionado: Dorado
PUBLICADO POR:
robin R.
julio 9, 2019
I didn’t notice any changes using this. Maybe it’s the wrong color?
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Robin - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen M.
julio 9, 2019
Tint Rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Karen M.
julio 9, 2019
Like the tint rinse a lot. This used rarely maintains the color much longer.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Deanna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carol Y.
julio 6, 2019
Tint
Color seleccionado: Rojo
PUBLICADO POR:
Carol Y.
julio 6, 2019
Can't really review this just tried it today !
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Carol - We look forward to any feedback you may have once you have fully experienced our Tint Rinse (Red)! We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Victoria H.
julio 6, 2019
Not good
Color seleccionado: Rojo
PUBLICADO POR:
Victoria H.
julio 6, 2019
I used this product thinking it'd give me a colour boost and stepped out of the shower to find BRIGHT red patches throughout my hair. It appeared to have not spread evenly when massaged in and it was very obvious! I was very upset and had to wash it a lot before they faded. Disappointed and too scared to try use it again incase the same happens!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Victoria - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ashley D.
julio 5, 2019
Do not use with highlights
Color seleccionado: Rojo
PUBLICADO POR:
Ashley D.
julio 5, 2019
This product is great for intensifying red color! My only comment would be to NOT use it with highlights!! Mine turned pink for awhile until the tint rinsed out and faded. Now I’m scared to use again. Would be great for all over color.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Ashley - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Connie V.
julio 3, 2019
Smell
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Connie V.
julio 3, 2019
Not sure if I received an expired bottle but the smell was unbearable. I didn't even leave it in my hair long enough to see if it made any difference in my hair. Smelled like a wet dog.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Connie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the experience or results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christine S.
julio 2, 2019
Awful
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Christine S.
julio 2, 2019
Made hair black didn’t get out red
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christine - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen B.
julio 2, 2019
Minimal results
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Karen B.
julio 2, 2019
No difference when used as recommended. I left on 2x longer and it helped some but didn’t last.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Karen - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amanda H.
junio 30, 2019
Not what I hoped
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Amanda H.
junio 30, 2019
I have light brown hair that is starting to get a little red in the sun so I was looking for a product to take away the red tints, but was having trouble finding something for light to medium brunettes! After reading all the 5 star reviews I was really excited to get this product in the mail! Unfortunately, my hair doesn’t look any different after 3 consecutive days using the product for longer than the recommended 2-3 minutes. The 3 stars are for super fast shipping speed, great presentation, and because the product does make my hair very smooth and easy to brush! I’ll have to keep looking!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teralyn G.
junio 30, 2019
shampoo
Color seleccionado: Rojo
PUBLICADO POR:
Teralyn G.
junio 30, 2019
it didn't leave in that much red.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Teralyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Robyn J.
junio 29, 2019
not impressed
Color seleccionado: Beige cálido
PUBLICADO POR:
Robyn J.
junio 29, 2019
Didn't notice any change or difference.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Robyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia P.
junio 29, 2019
Not what I expected
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Patricia P.
junio 29, 2019
I guess I didn’t understand that this worked just like the toning mask only it doesn’t condition your hair. I thought it was like a typical rinse that colors your hair. Maybe just add conditioner to this
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Patricia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jane L.
junio 27, 2019
Its ok
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Jane L.
junio 27, 2019
About average
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
darlene T.
junio 27, 2019
Tint Rinse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
darlene T.
junio 27, 2019
This really dried my hair out and I really did not notice a difference on it helping prolong my color. Not for me!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
darlene - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica S.
junio 25, 2019
Turned my hair orange
Color seleccionado: Castaño claro
PUBLICADO POR:
Jessica S.
junio 25, 2019
It turned my hair an unappealing tint of orange, I had to spend a lot of time and money fixing it on my own. Do not recommend
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
We're truly sorry for the disappointing experience you had with our Tint Rinse (Light Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristen A.
junio 25, 2019
Colour clumps
Color seleccionado: Cobrizo
PUBLICADO POR:
Kristen A.
junio 25, 2019
I used this a couple of times because the first time it left big colour blotches in my hair. I thought I did it wrong but it was right and it happened both times. I won’t get this again. The other stuff is great though
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kristen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Beth S.
junio 24, 2019
I like the idea
Color seleccionado: Dorado
PUBLICADO POR:
Beth S.
junio 24, 2019
I followed directions and can see some results. Not sure I love it as much as I wanted to.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle B.
junio 24, 2019
unsure
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Michelle B.
junio 24, 2019
Not sure Im seeing a big difference in between coloring.
it turns my hands darker and has stained my bathtub (easy to clean with bleach!)
but I don't notice a big difference in covering my gray in between color.
i'll prob just continue with the camo spray.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
FILIZ K.
junio 19, 2019
Not for me
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
FILIZ K.
junio 19, 2019
Unfortunately I won't buy again. It doesn't make any difference on my light brown hair which dyied with inoa 7.1 before.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Filiz - We're truly sorry that our Tint Rinse did not deliver the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Kristi B.
junio 19, 2019
No noticable effect
Color seleccionado: Dorado
PUBLICADO POR:
Kristi B.
junio 19, 2019
Cant say it does anything
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Kristi B. - We're truly sorry that our Tint Rinse (Golden) did not provide the effect you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debbie E.
junio 19, 2019
Not up to your standards
Color seleccionado: Dorado
PUBLICADO POR:
Debbie E.
junio 19, 2019
I was excited to try this, but I hate it. It is fake color and I will not subject my hair to this again. I would like to return it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Debbie - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Tina B.
junio 19, 2019
Didn't notice much difference
Color seleccionado: Morado
PUBLICADO POR:
Tina B.
junio 19, 2019
I have tried using this twice now and I just don't seem to notice a difference. I tried using more the last time I used it and then my hair felt waxy. It may be that I didn't get it rinsed out well enough. Not sure if this is something I will purchase again.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Tina - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cherie Z.
junio 17, 2019
Red tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
Cherie Z.
junio 17, 2019
It can be very messy. Make sure you rinse well after applying this tint. It easily colors scalp, tiles and towels. Adds a rich hue.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cherie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Abigail W.
junio 11, 2019
Letdown
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Abigail W.
junio 11, 2019
I was so hoping this would work, but it was no match for my reddish orange hair. Didn’t tone it down or seem to do anything at all. Waste of money!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Abigail - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
PUBLICADO POR:
Beth E.
junio 10, 2019
Wear gloves!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Beth E.
junio 10, 2019
The rinse itself is fine, but wear gloves- it colors your skin and the grout in the shower...
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Beth - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Charlyn G.
junio 10, 2019
Drying
Color seleccionado: Dorado caoba
PUBLICADO POR:
Charlyn G.
junio 10, 2019
Makes my hair feel like straw but does what is is suppose to otherwise
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Charlyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Monika C.
junio 9, 2019
Did not do anything
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Monika C.
junio 9, 2019
Tries 2 times, following instructions, did not work.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Monika - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
TYNA F.
junio 8, 2019
Tint rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
TYNA F.
junio 8, 2019
I love how it feels but cannot see a marked improvement in extending color times or with enhancing the color
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Tyna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Chelsea A.
junio 7, 2019
Pretty disappointed
Color seleccionado: Dorado caoba
PUBLICADO POR:
Chelsea A.
junio 7, 2019
I ordered this thinking it would make the mahogany color brighten and it definitely did not do that. Definitely not impressed by this product at all
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Chelsea A. - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the mahogany color and brightening you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Erin L.
junio 6, 2019
Doesn’t work
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Erin L.
junio 6, 2019
I’ve been using this on my brassy hair for about 2 weeks now and have noticed absolutely no difference. Really sad, I was hoping it would work for me.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Erin - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joanne D.
junio 5, 2019
Tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Joanne D.
junio 5, 2019
I do not like anything this blue or purple in my hair! After rinsing my hair felt better but I think I glowed. I will not use this rinse. I also felt that it took some of the nice color I just put in, out as in made my hair seem much lighter in color, I do not want glowing hair. I want a nice soft color.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Joaane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hilary G.
junio 5, 2019
Definitely deposits color
Color seleccionado: Morado
PUBLICADO POR:
Hilary G.
junio 5, 2019
This is pink - not purple. My understanding is that it's purpose is to tone down the brassy colors....it simply deposits pink/purple. The shampoo itself HAS to be put directly on all of your hair if you want even coverage of color, assuming you can use a normal amount and simply "shampoo" it in to your entire head is a mistake. I had a pink top and brown bottom the first time I used this. That being said, if you have a fair amount of hair, this tube doesn't last very long like a normal shampoo of the same size would.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Hilary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa F.
junio 5, 2019
Rinse away with colour.
Color seleccionado: Morado
PUBLICADO POR:
Lisa F.
junio 5, 2019
Be good idea if available in travel small bottles. I only realised this fact when going on my holidays due to nature of tint is messy to decant into smaller bottle.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Lisa - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Barbara S.
junio 4, 2019
Works but messy
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Barbara S.
junio 4, 2019
It does keep the reds at bay and helps prolong the color and shine. A little goes a long way, so one can justify the cost. However it causes worse knots in my hair than usual and the conditioner doesn’t get them all out. Worse, it stains all the things it drips on. It is very runny and caused staining on the windowsill when it was lying down and closed!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Barbara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Danielle K.
junio 4, 2019
Poor results
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Danielle K.
junio 4, 2019
My thick wavy hair has quite a bit of brass from sun lightening. I've used this three times now with minimal difference. It is also quite drying. I plan to try again, maybe leaving it on longer than the 5-10 minutes that I previously tried. Oh well.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Danielle - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carol H.
junio 3, 2019
Not for my color
Color seleccionado: Rojo
PUBLICADO POR:
Carol H.
junio 3, 2019
The product I’m sure is great. However my hair color is mostly dark blond with some reds. This product turned my hair too orange. Service was great as usual
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Carol - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kimmie
junio 2, 2019
Not a fan.
Color seleccionado: Cobrizo
PUBLICADO POR:
Kimmie
junio 2, 2019
I did not see the sheen I was expecting. Little runny. May work better in a different shade.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kimberly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tori E.
mayo 31, 2019
Didn’t see a difference.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Tori E.
mayo 31, 2019
I didn’t notice a difference in color with my hair. Still had red hues.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Tori - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not neutralize the red hues as you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
madeline D.
mayo 31, 2019
Didn't do anything
Color seleccionado: Castaño claro
PUBLICADO POR:
madeline D.
mayo 31, 2019
I ordered this product to add some shine and color in between coloring. It just didn't do anything. Even worse, they sent me a second order which I didn't order. Now I have two useless products at home.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Madeline D. - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the color or shine you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elizabeth R.
mayo 30, 2019
Didn't work well for me
Color seleccionado: Dorado
PUBLICADO POR:
Elizabeth R.
mayo 30, 2019
My hair has a red undertone and this product made my hair look very brassy. It might work very well for other colors but it was not good for mine.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Elizabeth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rose M.
mayo 29, 2019
Not enough time
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Rose M.
mayo 29, 2019
I used this after being in sun 2 weeks straight so hard to tell any difference
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Rose - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kim L.
mayo 28, 2019
This tiny is good
Color seleccionado: Cobrizo
PUBLICADO POR:
Kim L.
mayo 28, 2019
If you need some color before you have to color again it's pretty good,it lasts until you shampoo again
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
We're so happy to hear that you're enjoying Tint Rinse (Copper)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Graccie
mayo 28, 2019
Tint rinse
Color seleccionado: Morado
PUBLICADO POR:
Graccie
mayo 28, 2019
Actually came out too red......will not order again
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Gracie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Margarita R.
mayo 28, 2019
Undecided
Color seleccionado: Dorado caoba
PUBLICADO POR:
Margarita R.
mayo 28, 2019
So far, I have only used it once. I didn't notice a change in color. I will try it again and leave on for a longer time to see if it makes a difference.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Margarita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristen C.
mayo 27, 2019
good in look and feel but didn't change my color
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kristen C.
mayo 27, 2019
I think the product is good in look and feel but it hasn't modified the red tones in my semi-permanent 'chocolate brown' color that I used about a week and a half prior to trying this product. I was hoping it would work by my hair seems stubborn. ;)
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Kristen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rebecca F.
mayo 27, 2019
Only turned my lighter sections of hair green
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Rebecca F.
mayo 27, 2019
This product has a ton of great reviews so I was hoping it would be great for me too. I have naturally very dark brown hair with a lot of thin blondish highlights all over. This product didn’t do anything for the brassier sections of my hair but instead turned the lighter blonde sections of my hair green. The tint has now washed out and my hair is back to how it was before, but I bought two bottles which are now going to go to waste.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Rebecca - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Corinne S.
mayo 26, 2019
Wear gloves
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Corinne S.
mayo 26, 2019
I did not notice much of difference after using this product. Also, the directions did not specify to use gloves, so I applied with bare hands and the product stained my hands red. I would recommend using gloves when applying!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Corrine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kerissa S.
mayo 26, 2019
It could totally be me
Color seleccionado: Dorado caoba
PUBLICADO POR:
Kerissa S.
mayo 26, 2019
I followed the instructions and all, but I haven't noticed any -- well, noticeable difference in the hair color after using the tint. It could be me, but I've used it twice a week, as instructed, but I've got grays peeking out already :(
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Kerissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany) .We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teresa W.
mayo 24, 2019
Used to love but don't like anymore
Color seleccionado: Cobrizo
PUBLICADO POR:
Teresa W.
mayo 24, 2019
I used to use this product once a week in between coloring but at some point about 6 months ago, they must've changed the formula and I don't like the new version. It never made my hair soft, I always used conditioner at the same time, but after the revamp, it actually made my hair very tangled and unmanageable, regardless of the conditioner. Would love it if it goes back to the old formula.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Teresa - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
PUBLICADO POR:
NYClove
mayo 23, 2019
Too runny and too weak
Color seleccionado: Cobrizo
PUBLICADO POR:
NYClove
mayo 23, 2019
I have my level 7 ash brown hair professionally colored to an 8 natural but vibrant copper. Red does not want to stay on my hair, and the lower ends lighten significantly with every shampoo. I bought this to keep the color after each wash. The first few times I used it as instructed, and it did absolutely nothing. Before giving up, I tried sitting in the tub for an hour with this stuff in my hair. And it worked! But the consistency is so liquid that the application was very uneven. I have to use about a quarter of a bottle and continually work it into my hair for an hour to get an okay result.
I think what many of us need is not a tint rinse, but a semipermanent gel for maintenance. I would rather do a semipermanent gel weekly than spend an hour every 2 days using the tint rinse. Hoping that eSalon looks into that. I'm now trying out some different brands that have copper semipermanents.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
NYClove - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah W.
mayo 23, 2019
Not too bad
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sarah W.
mayo 23, 2019
This product works pretty well for toning red but it doesn’t last more than a day or two.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Sarah - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Toni A.
mayo 23, 2019
Not as I hoped
Color seleccionado: Rojo
PUBLICADO POR:
Toni A.
mayo 23, 2019
Maybe I'm not using enough but I don't notice a difference
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Toni - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MEL E.
mayo 22, 2019
Too thick & useless
Color seleccionado: Dorado
PUBLICADO POR:
MEL E.
mayo 22, 2019
I am not really sure what good (if there's any) this product did to my hair. This made my hair feel super dry, like the texture of a broom. It didn't help with getting the "rich brown" color that I was promised. Ridiculous!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
MEL - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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