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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Karen - We're truly sorry that our Tint Rinse (Purple) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lara J.
mayo 19, 2019
Not really sure
Color seleccionado: Dorado
PUBLICADO POR:
Lara J.
mayo 19, 2019
The directions claim that conditioner will not be needed afterward, which was not true. If you have long hair conditioner is essential. The color was alright but not worth the effort.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lara - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We can confirm the instructions for this product does state to rinse thoroughly and follow with conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sue V.
mayo 18, 2019
Great color but thin.
Color seleccionado: Morado
PUBLICADO POR:
Sue V.
mayo 18, 2019
Runny product but adds good color.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Sue - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cyndi M.
mayo 17, 2019
Refund please
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Cyndi M.
mayo 17, 2019
This did not work. Even left if for longer. Still nothing but a mess in my tub.
Tell me how to send it back and get a refund. Tired of trying to cancel my plan and return 2 boxes.
No I would not recommend this product. Color was so far off. Not darkest brown, I got orange hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Hi Cyndi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Maria C.
mayo 17, 2019
Gold tint was not for me
Color seleccionado: Dorado
PUBLICADO POR:
Maria C.
mayo 17, 2019
I really didn't see any difference and then I'm upset that it was on sale and I didn't get the sale price for it when I put in my basket it was fifteen bucks but I was going to remove it and then I just seen that they cut the price in half. So i left it in and then when they finalized they charge me the full price i dont think that right i thought it was going to adjust..
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Maria - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Taylor M.
mayo 17, 2019
It was alright
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Taylor M.
mayo 17, 2019
It definitely made my hair smoother and shinier but it didn't do much to my unwanted red tones:/
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Taylor - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katee M.
mayo 17, 2019
I like the product, but...
Color seleccionado: Cobrizo
PUBLICADO POR:
Katee M.
mayo 17, 2019
I am using the "copper" and it has an overall pinkish tone and has shifted my ginger color into the cooler red/pink spectrum. Not good. :(
I guess I need something that is more of a "Golden Copper" unfortunately there isn't an option for that.
The product smells and feels great though.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Katee - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Belinda Y.
mayo 13, 2019
Tint
Color seleccionado: Rojo
PUBLICADO POR:
Belinda Y.
mayo 13, 2019
Didn't do what it was suppose to do
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Belinda - We're truly sorry that our Tint Rinse (Red) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shawn S.
mayo 10, 2019
It's ok
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Shawn S.
mayo 10, 2019
I find it works best when you add it to conditioner & keep in about 5 minutes. It’s not as streaky. As for the color… It’s more red then advertised. I will probably try a different tint next time.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Shawn - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tami C.
mayo 10, 2019
Stains everything!
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Tami C.
mayo 10, 2019
Ruined shower curtain
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Tami - We sincerely apologize for the experience you had with our Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Briana G.
mayo 10, 2019
Just bad
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Briana G.
mayo 10, 2019
Did not do a thing to lessen the brassy tones in my hair, I even left it on extra long, maybe i didn’t use enough idk. But, I wouldn’t try again anyway because it made a lot of hair fall out, like a lot, & made the texture of my hair afterwards horrible. Felt stiff & dried out, even after conditioning. Waste of money if you ask me, very disappointed.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Briana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Beth P.
mayo 8, 2019
It’s Ok
Color seleccionado: Castaño claro
PUBLICADO POR:
Beth P.
mayo 8, 2019
The camo spray seems to work better for me. Don’t know if I’m just doing it wrong or my greys are just too grey for this to grab on to.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Beth - We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Paula P.
mayo 7, 2019
Not a fan
Color seleccionado: Dorado caoba
PUBLICADO POR:
Paula P.
mayo 7, 2019
Either I am using the product wrong or it is the product.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Paula - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tatjana E.
mayo 6, 2019
Didn't do anything at all
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Tatjana E.
mayo 6, 2019
I have light brown brassy hair colour. Bought this one used it several times and no change what so ever. Disappointed.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Tatjana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jutta G.
mayo 4, 2019
Really dries out my hair
Color seleccionado: Dorado caoba
PUBLICADO POR:
Jutta G.
mayo 4, 2019
I really wanted to like this product since I was looking for a refresher to add a bit of shine and color in between salon visits. I generally only color my roots between salon visits so this seemed perfect.
Unfortunately it left my hair extremely dry and dull looking. The opposite of what it was supposed to do. I am trying to get some moisture back into my hair but even after two washes it still feels dry and hard to comb through. I can also not really tell a difference in color. I’m really disappointed.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jutta - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christina H.
abril 30, 2019
Thought it would help.
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Christina H.
abril 30, 2019
It tones the red a bit but not all
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Christina- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christine S.
abril 30, 2019
So so rinse
Color seleccionado: Dorado caoba
PUBLICADO POR:
Christine S.
abril 30, 2019
Not sure I saw a difference with the rinse
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Christine - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy H.
abril 30, 2019
To brown for me
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Tammy H.
abril 30, 2019
Didn’t really notice much of a difference and it was not mahogany/cherry red enough for me.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Tammy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kim R.
abril 29, 2019
Totally Disappointed.
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Kim R.
abril 29, 2019
After reading all the positive reviews, I decided to give it a try. SO disappointed. Makes my hair feel dry, course and unmanageable. Nothing noticeable in making the color refreshed. UGH
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kim - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
EULA P.
abril 27, 2019
Did not show up
Color seleccionado: Dorado
PUBLICADO POR:
EULA P.
abril 27, 2019
Did not show any changes just seemed like colored shampoo
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
EULA P. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Krista L.
abril 27, 2019
Color lasted 24 hours
Color seleccionado: Cobrizo
PUBLICADO POR:
Krista L.
abril 27, 2019
I followed the directions and was disappointed. The color only lasted 24 hours.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Krista - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tami B.
abril 26, 2019
Could not tell a difference
Color seleccionado: Morado
PUBLICADO POR:
Tami B.
abril 26, 2019
Used as recommended and could not see a difference
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Tami - We're truly sorry that our Tint Rinse (Purple) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Crystal M.
abril 25, 2019
Not as great as i hoped
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Crystal M.
abril 25, 2019
I’ve used the tint rinse about 3 times now. The first time I saw no improvement, the second was a little better, and the third time I mixed it in with some blue shampoo and saw some results. It hasn’t brought my ash back, but it’s better than having the red/brassy hair.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Crystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Brandy P.
abril 23, 2019
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Brandy P.
abril 23, 2019
Doesn't work serves no purpose
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Brandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bryn T.
abril 23, 2019
Disappointed
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Bryn T.
abril 23, 2019
Product looks better than it works the actual pigment which separates from the color swirls is more of a straight up red color which took in places and not in others. Had to color over it.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Bryn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee.
PUBLICADO POR:
Emily L.
abril 21, 2019
Dries my hair out
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Emily L.
abril 21, 2019
Dries my hair out. Leaves it sticky and flat. Had to wash it twice before it was normal again. Won’t use again.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Emily - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nadia L.
abril 20, 2019
Dry
Color seleccionado: Castaño claro
PUBLICADO POR:
Nadia L.
abril 20, 2019
Makes my hair very dry,but color is nice
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Nadia - We're truly sorry that our Tint Rinse (Light Brunette) left your hair dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Green9
abril 19, 2019
To dark
Color seleccionado: Dorado caoba
PUBLICADO POR:
Green9
abril 19, 2019
This product made my hair feel like straw and it was too dark. Not a fan.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Kerry - We're truly sorry that our Tinted Love (Golden Mahogany) did not provide the results and color you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rhonda Z.
abril 18, 2019
Drying
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Rhonda Z.
abril 18, 2019
I only gave it 2 stars because I like the customer service at esalon, otherwise I would have given it only 1. I’ve tried this product over and over again hoping I will come up with a different result, but sadly I do not. It is very drying and makes my hair frizzy the next day. It is also extremely messy in the shower.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Rhonda - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katie V.
abril 17, 2019
Difficult to Tell
Color seleccionado: Cobrizo
PUBLICADO POR:
Katie V.
abril 17, 2019
I’ve used it a few times, perhaps it’s too subtle to notice much of a difference.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Katie - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brandi C.
abril 16, 2019
Strong smell
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Brandi C.
abril 16, 2019
Great for neutralizing but very very fragrant
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Brandi- Thank you for your feedback. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nathalie K.
abril 16, 2019
Not a big bang for price!
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Nathalie K.
abril 16, 2019
It's very pretty color. I was excepting more intensity after use and it was barely noticeable.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Nathalie - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea M.
abril 15, 2019
No noticeable change
Color seleccionado: Morado
PUBLICADO POR:
Andrea M.
abril 15, 2019
Good: Rinsed clean
Bad: No noticeable change in appearance
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Andrea- Thank you for your feedback. We are sorry to hear that our Tint Rinse did not provide the results you expected. Any tone will be very subtle over your dark brown base. To help the product absorb better, we recommend lightly towel-drying the hair before applying it and increasing the time you leave it on. We hope these tips will be helpful! Please feel free to reach out to [email protected] if you need any assistance in the future.
PUBLICADO POR:
Asako N.
abril 14, 2019
I don’t see the benefit
Color seleccionado: Morado
PUBLICADO POR:
Asako N.
abril 14, 2019
I like the idea, but the result is not noticeable
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Asako - We're truly sorry that our Tinted Love (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy L.
abril 12, 2019
Tint Rinse: Mixed Opinion!
Color seleccionado: Rojo
PUBLICADO POR:
Tammy L.
abril 12, 2019
I used this product last week. When I used it, I put some in the palm of my hand and looked at it with the though of "Oh, this is not enough for my long hair". So put it on my hair and added more....I went to massage through my hair and discovered that it suds up like shampoo...adding the second amount was way to much...it took forever to rinse and it just felt awful. I was really disappointed with the feeling of my hair after it dried. I am pretty sure my disappointment was due to using way to much. By next day it just looked dull like it had not been washed in a while. So I shampooed again and could not believe how much of tint rinse was still in my hair. After that shampoo my hair looked and felt great again. So my reason for a 3 star rating is because at the moment I don't know if disappointment was my doings from using to much or what. I will update this review when I use the tint rinse next time.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Tammy- Thank you for your feedback! Our Tint Rinse is not a shampoo, but it does have a similar consistency and foaming action when massaged into the hair. It is a temporary deposit color (meaning it can only coat the exterior of the hair) and reds particularly slip out of and off the hair easiest. With your next application, we recommend using less product and rinsing thoroughly prior to masking and drying. We recommend using darker color towels to help avoid staining. Please feel free to reach out to [email protected] if you need any further assistance!
PUBLICADO POR:
Julie Z.
abril 12, 2019
Average
Color seleccionado: Dorado
PUBLICADO POR:
Julie Z.
abril 12, 2019
It lathers nice but I can't say I really have noticed a difference in my color compared to after I colored my hair last time and didn't use it.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Julie- Thank you for your feedback! To help the Tint Rinse absorb better, we recommend lightly towel-drying the hair before applying it and increasing the time that you leave it on. Both of these tricks can help. We appreciate you reaching out!
PUBLICADO POR:
Stephanie Y.
abril 11, 2019
Not worth the purchase
Color seleccionado: Dorado
PUBLICADO POR:
Stephanie Y.
abril 11, 2019
This product did not do anything for me
Or my hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Stephanie - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Roberta L.
abril 8, 2019
Not super impressed
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Roberta L.
abril 8, 2019
Made my hair feel like straw.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Roberta- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products and truly value everything our clients say. Please feel free to reach out to [email protected] if you need any assistance!
PUBLICADO POR:
Kathryn M.
abril 8, 2019
Undecided
Color seleccionado: Cobrizo
PUBLICADO POR:
Kathryn M.
abril 8, 2019
While I love the quality and amount of color received, the color is way off what I expected to receive. After submitting a picture, and asking for assistance as well, I am very disappointed in how dark and blah the color is. I received a way bette color in a previous order years ago. My search continues for the perfect color
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kathryn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hannah R.
abril 8, 2019
No change
Color seleccionado: Morado
PUBLICADO POR:
Hannah R.
abril 8, 2019
I didn’t notice any added shine or color
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Hannah - We're truly sorry that our Tinted Love (Purple) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tanya D.
abril 8, 2019
It’s ok
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Tanya D.
abril 8, 2019
Still have red undertones
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Tanya- Thank you for your feedback. Our Tint Rinses can help reduce red tones, however some red tones will be too strong to remove with temporarily deposited color. To help the Tint Rinse absorb better, we recommend wringing the hair out after shampooing or lightly towel-drying the hair before massaging in Tint Rinse. You can also increase your timing for stronger effect. Please reach out to [email protected] if you need any further assistance!
PUBLICADO POR:
DeeDee
abril 8, 2019
Not for me
Color seleccionado: Castaño claro
PUBLICADO POR:
DeeDee
abril 8, 2019
I ordered this because it was recommended for my hair color. Unfortuanately, it just didn't do anything to enhance my hair. I won't be ordering this again.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
DeeDee- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse Light Brunette. Your current color is a Medium Brown Ash Mahogany, so Tint Rinse Light Brunette would not be your recommended shade (this shade is recommended for Light Brunettes). If you'd like recommendations, please feel free to reach out to [email protected]. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Franki H.
abril 5, 2019
Great product but never available
Color seleccionado: Cobrizo
PUBLICADO POR:
Franki H.
abril 5, 2019
I really like this product, but the copper version I need has been out of stock for nearly 6 months. If it's not available you should just take it off the website, but actually stocking it would be more valuable!
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Franki- Thank you for your feedback! We are currently waiting on re-stock dates for our Tint Rinse. We recommend checking our site periodically for updates, as this product will be coming back in stock. We appreciate your patience!
PUBLICADO POR:
frances B.
abril 5, 2019
Rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
frances B.
abril 5, 2019
Didn't use
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Theresa- Thank you for reaching out! We apologize for any confusion. The email you are referring to was not the subject for your courtesy order reminder email. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Nikkie Tafoya
marzo 31, 2019
Total Disappointment
Color seleccionado: Dorado
PUBLICADO POR:
Nikkie Tafoya
marzo 31, 2019
This almost ruined my hair! I was shocked. Dried out my hair. Made it dull & fried looking! Used once & can have it back!
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Nikkie- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products and truly value everything our clients say. Thanks for reaching out!
PUBLICADO POR:
Tamara C.
marzo 28, 2019
Tint Color
Color seleccionado: Rojo
PUBLICADO POR:
Tamara C.
marzo 28, 2019
I did not like the tint color at all. It made my hair a very unnatural pinkish red. Hoping it will wash out soon. Will not use or purchase again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Tamara - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michele M.
marzo 27, 2019
Don’t think this is for me.
Color seleccionado: Dorado caoba
PUBLICADO POR:
Michele M.
marzo 27, 2019
I’ve tried this twice since receiving it and both times I had way too much hair fall out both in the process of using and just after towel drying and combing out. It was horrible.
My suggestion would be if you have very fine hair don’t use this product or just be prepared for major hair loss.
Not a product for me.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Michele - We're truly sorry that our Tinted Love (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
P Mason
marzo 25, 2019
My last order was highlights.
Color seleccionado: Castaño claro
PUBLICADO POR:
P Mason
marzo 25, 2019
I tried highlights for the first time over the weekend. WOW! It scared me so badly because my hair was getting stiff and I couldn't portion the buns up correctly, so after several attempts I finally just gave up and started placing the highlight mixture on my hair. My bottom layer was thin and I didn't know how far to go in back. This was my first attempt and it was not how I thought it would be, it was hard to do but I did ok with it (I think) I just didn't know far back to go. The 2nd layer no different and with more hair than the first it was even more difficult. I couldn't comb thru it as it was sticking to the bottom layer. I still didn't know how far back to go, I continued to stir the mixture to keep it smooth, but it wasn't going on my hair as smooth and easy as the video showed (guess my lack of knowing did me in). The top layer was the worst as it was hard to keep separated from the layers below. I was really getting nervous by this time. I had it everywhere on top of my head!!! Seriously, I rinsed it out in 15 minutes because I was afraid of what it was going to look like. I would like to try it again, but have total reservations... the video was good, but maybe one that goes into it a bit further! Thanks, P Mason.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Thank you for reaching out! We are so sorry to hear that you were disappointed in your recent LightSet highlight application. We appreciate your feedback and will be reaching out shortly to discuss your color further. Thanks for choosing eSalon!
PUBLICADO POR:
Sarah R.
marzo 25, 2019
Didn’t do anything
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sarah R.
marzo 25, 2019
Didn’t do anything. I followed the instructions and my hair didn’t tint.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nina M.
marzo 23, 2019
Extends a bit of time for color
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Nina M.
marzo 23, 2019
Just watch out, place in the shower on something, it stains the fiberglass and is not easy to get out.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Nina- Thank you for your feedback. We are so happy to hear that you are able to extend your color with our Tint Rinse Dark Brunette. We appreciate your comments, and we hope to continue helping you find hair perfection!
PUBLICADO POR:
Audrey W.
marzo 22, 2019
Stains the entire shower
Color seleccionado: Dorado caoba
PUBLICADO POR:
Audrey W.
marzo 22, 2019
This rinse did not add color to my hair and stained my entire shower.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Audrey - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea M.
marzo 20, 2019
Tint
Color seleccionado: Rojo
PUBLICADO POR:
Andrea M.
marzo 20, 2019
kept coming out on my towels
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Andrea- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse Red. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tanya Y.
marzo 20, 2019
Not sure
Color seleccionado: Dorado
PUBLICADO POR:
Tanya Y.
marzo 20, 2019
I don't see any tint in my hair from the tinted love. But my hair is black so maybe it's so subtle that I don't notice. In any case, clearly I don't need it. Probably better on lighter hair.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Tanya- Thank you for your feedback. We're sorry to hear that the Tint Rinse Golden did not provide your expected result. Any pigment, particularly a gold which is light, will be extremely subtle over a black base. If you have any questions about how any tinted products will work on your hair, we are always available at [email protected]. We are happy to assist you with finding a product better suited to your needs. Thanks for reaching out!
PUBLICADO POR:
Liana B.
marzo 20, 2019
To Rinse or not to rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Liana B.
marzo 20, 2019
Leaves hair feeling too dry even after conditioning. Not surprised as most tint rinses tend to do that. Was hoping this one was different.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Liana- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products and truly value everything our clients say. We appreciate you taking the time to share!
PUBLICADO POR:
Sanasha D.
marzo 18, 2019
Disappointing
Color seleccionado: Morado
PUBLICADO POR:
Sanasha D.
marzo 18, 2019
Made my hair red and I hate red hair
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sanasha - We're truly sorry that our Tint Rinse (Purple) made your hair red. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shirley W.
marzo 15, 2019
Can’t like it if I can’t order it
Color seleccionado: Cobrizo
PUBLICADO POR:
Shirley W.
marzo 15, 2019
After restyling of products, the tub color enhancers disappeared, replaced by toning masks that have no reds option and the tint rinse with copper out of stock. I’ve called and complained for multiple months. No one knows anything but everyone says sorry. Gee. Thank for ignoring the reds.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Shirley- Thank you for your feedback! We are currently waiting on re-stock dates for some of our hair care items, including the Tint Rinse Copper. We apologize for any inconvenience caused, and we appreciate your patience. We recommend checking our site periodically for product updates. Thank you for your time!
PUBLICADO POR:
Jennifer B.
marzo 13, 2019
Did not work
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jennifer B.
marzo 13, 2019
I was really expecting this to work after watching the YouTube video. It has been sold out for months and it was finally back so I got it and there was zero difference.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maryann P.
marzo 13, 2019
Tinted rinse
Color seleccionado: Morado
PUBLICADO POR:
Maryann P.
marzo 13, 2019
I did not use the rinse as yet, I didn't realize it needed to be done with the color
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Maryann- Thank you for letting us know. The Tint Rinses are meant to be used to enhance tone over previously dyed hair. We will be reaching out with further information shortly. Thanks for choosing eSalon!
PUBLICADO POR:
Rebecca N.
marzo 11, 2019
Decent
Color seleccionado: Morado
PUBLICADO POR:
Rebecca N.
marzo 11, 2019
This product is not very thick so when you open the bottle be cautious of it coming out thin and quickly. The tint is easy to massage in and rinses nicely without making your hair feel brittle. I wish it would give my hair a more obvious purple tint. On the fence if I will purchase again.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Rebecca- Thank you for your feedback! The darker a person's natural or dyed based color is, the more subtle the purple tone in the tint rinse will be. For stronger results with this shade, we recommend lightly towel-drying the hair prior to applying the product to help it stick/absorb more. We hope this information is helpful!
PUBLICADO POR:
Savanah G.
marzo 8, 2019
Waste
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Savanah G.
marzo 8, 2019
Waste of money, did not work & completely dried my hair out. Regret buying this product!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Savanah - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly A.
marzo 7, 2019
Still brassy
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Kelly A.
marzo 7, 2019
I was thinking that was would be the equivalent of a purple toning shampoo I had bought at the beauty supply store that was amazing. This is more of a drugstore version and really doesn't do a great job on brassiness. I guess you get what you pay for LOL
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle I.
marzo 7, 2019
Not what I expected
Color seleccionado: Morado
PUBLICADO POR:
Michelle I.
marzo 7, 2019
This did not meet my expectations and I saw no difference in my hair after using it . I will not buy again
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Michelle I.
marzo 7, 2019
Not what I expected
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Michelle I.
marzo 7, 2019
This did not meet my expectations and I saw no difference in my hair after using it. I will not buy again
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ann G.
marzo 5, 2019
Warm Beige
Color seleccionado: Beige cálido
PUBLICADO POR:
Ann G.
marzo 5, 2019
Turned my hair yellowish. And did not cover gray.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Ann- Thank you for your feedback! We are sorry to hear that our Tint Rinse did not meet your expectations. The warm beige tint rinse has both gold and ash tones, and it is meant to enhance warm-beige tones over color treated hair. Our tint rinses are not intended to be used for gray coverage, and they will not work for that purpose. Please keep an eye on your email. We will be reaching out with further information shortly!
PUBLICADO POR:
Julie B.
marzo 4, 2019
Little change
Color seleccionado: Cobrizo
PUBLICADO POR:
Julie B.
marzo 4, 2019
I didn’t find it helped much. Hair dry.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Julie - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Worst
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Dryed up my beautiful hair. Worst product
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nyla - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Worst!
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Dryed up my beautiful hair so much that I’m struggling to get moisture back in them.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nyla - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emilia K.
febrero 27, 2019
Red Neutralizer
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Emilia K.
febrero 27, 2019
I didn't really notice any difference at all... I followed all the directions and even left it on a little longer then it said and still did not see a difference.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Emilia - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa M.
febrero 27, 2019
Where did I go wrong?
Color seleccionado: Cobrizo
PUBLICADO POR:
Melissa M.
febrero 27, 2019
I see all these 5 star reviews so I'm at a loss as to what I did wrong. Hot pink streaks and I'm just praying it fades quickly. I bought this to save money but I may have to spend more because if it to go to a salon to fix this.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Danita T.
febrero 24, 2019
Too light
Color seleccionado: Beige cálido
PUBLICADO POR:
Danita T.
febrero 24, 2019
I am dissapointed in the color, it was too light for my hair and dulled my rich color. I will try a different color next time.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Danita - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole G.
febrero 23, 2019
Turned Hair Green
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nicole G.
febrero 23, 2019
I really really wanted to like this product. I have naturally light brown hair that I died red awhile back and I am trying to get it back to my natural color. After dying my hair many times (every 4-6 weeks) with ash brown hair dye the red is showing through so I thought I would try a red neutralizer. Thank god I did a test strand because the little bit I dyed has a nice green tint to it. Not what I am going for. I have an appointment to get my hair colored in a few weeks so hopefully a professional can help tone down the red but I was hoping that I could achieve the results on my own rather than shelling out $$$ for a salon. Oh well. Product worked great for others but it didn't work for me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
daisy G.
febrero 22, 2019
Do not buy
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
daisy G.
febrero 22, 2019
horrible product and horrible customer service.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Daisy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Elisabeth F.
febrero 21, 2019
Red Neutralizer
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Elisabeth F.
febrero 21, 2019
It didn't do anything to my hair and it definitely did not remove any redness or orange tones after leaving it in for 30 minutes 4 times:(
I really was hoping it was going to work as I do not want to color it again but my hair looks gruesome with this brazzy color especially in daylight..
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Elisabeth - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia S.
febrero 21, 2019
No change
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Julia S.
febrero 21, 2019
Unfortunately, even though I really hoped, this product didn’t make any difference to my hair. I have a bad red undertone in my brown hair but this product couldn’t help me get rid of it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Julia - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tiffani T
febrero 19, 2019
So sad it did not work - Tint Rinse, Red
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Tiffani T
febrero 19, 2019
I am Asian; have very dark brown hair with lot of greys. I dye my hair a dark ash blond to get a medium brown color. After a couple of washes, I get brassy red tones. My problem is a typical scenario from what am told.
I just tried the Tint Rinse and I still have the brassyness and the rinse actually left a red hue.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Tiffani - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Natalie D.
febrero 19, 2019
Does nothing
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Natalie D.
febrero 19, 2019
This product literally doesn’t do anything except make my hair feel dry. No visible change of color/ toning down brassines whatsoever.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Natalie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ember C.
febrero 18, 2019
So-so
Color seleccionado: Castaño claro
PUBLICADO POR:
Ember C.
febrero 18, 2019
This was not the ah-ha hair moment I was hoping for. I think the product is a little watery, and honestly did not see much of a difference after using twice in three days. I was hoping the result would be like “yay! Now I dont have to dye my hair for a couple more weeks.” But not really.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ember - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kim K.
febrero 16, 2019
Not for me -UPDATE
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kim K.
febrero 16, 2019
Update: Callled for return. Was told the “100% Satisfaction” only applies to hair color and I need to return the toner in the original box (which I don’t have) at my own expense.
I highly recommend NOT to buy.
______
I have medium to light brown hair with brassy tones. I tried the red nuetralizer and it didn’t help at all! It made my hair sticky even though I rinsed it like crazy. Also, it severely dried out my hair. I will be requesting a refund or trowing it away. Very disappointed.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Kim- Thank you for your feedback! We're sorry to hear that our Tint Rinse did not meet your expectations. We are typically only able to accept unused products for return, and we require returns to be received in order to issue refunds. Upon reviewing your account, it appears we have extended other options if you do not wish to return for refund. Please feel free to reach out if you have any questions or need any further assistance!
PUBLICADO POR:
Ann R.
febrero 12, 2019
Very Harsh
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ann R.
febrero 12, 2019
Makes my hair feel like straw. I have only used it once because of this.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hair girl
febrero 9, 2019
Not too impressed
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Hair girl
febrero 9, 2019
For the money, this does not do more than a drugstore brand or something you can grab at the salon for less. Again, super small tube too that came maybe half full.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Hair girl - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emma S.
febrero 7, 2019
Did nothing for my highlighted light brown hair
Color seleccionado: Dorado
PUBLICADO POR:
Emma S.
febrero 7, 2019
Ive been using this every wash since i received it but i haven't noticed a difference in my hair. I was hoping it would help my highlights stop looking dull but theres no change. Sad because I was deciding between this brands color rinse and another that Ive used before but was excited about discovering this one.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Emma - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Emma S.
febrero 7, 2019
No change:(
Color seleccionado: Cobrizo
PUBLICADO POR:
Emma S.
febrero 7, 2019
Ive been using this every wash since i received it but i haven't noticed a difference in my hair. I was hoping it would help my highlights and copper hair stop looking dull but theres no change. Sad because I was deciding between this brands color rinse and another that Ive used before but was excited about discovering this one.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Emma - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
PUBLICADO POR:
Laura W.
febrero 6, 2019
Tint
Color seleccionado: Castaño claro
PUBLICADO POR:
Laura W.
febrero 6, 2019
I didn't see a difference in color or brightness
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tinted Love (Light Brown) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Savannah M.
febrero 5, 2019
Eh...
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Savannah M.
febrero 5, 2019
I wanted to like this so bad because I heard so many good reviews!! However I did not see a difference in my hair after using it. I really wanted this to work :(
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Savannah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jandlc
febrero 5, 2019
Greasy
Color seleccionado: Beige cálido
PUBLICADO POR:
Jandlc
febrero 5, 2019
This for some reason left my hair feeling dry, inspite of the greasy texture of the solution in my hand.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jandic - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marjorie C.
febrero 4, 2019
Color Enhancing Treatment
Color seleccionado: Castaño claro
PUBLICADO POR:
Marjorie C.
febrero 4, 2019
I thought this would be a good tool to have on hand to use between colors if my gray or white started showing again. However, the first time I used it, it poured out of the spout all over me and it was hard to direct it to where it should go.
I would not recommend this tool for anyone to buy.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Marjorie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Customer Service Representatives to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Regina B.
febrero 4, 2019
Did not help at all.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Regina B.
febrero 4, 2019
Still lots of brass in my hair. Purchased 2 different colors will try other next week.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Regina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brassiness from your hair as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela F.
febrero 4, 2019
not great :(
Color seleccionado: Morado
PUBLICADO POR:
Angela F.
febrero 4, 2019
I wanted to love this... sadly I just don't noticed any benefit(no color boost and no shine), in fact it seems to make my hair feel more dry :(
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Angela - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicola D.
febrero 3, 2019
Tinting
Color seleccionado: Dorado
PUBLICADO POR:
Nicola D.
febrero 3, 2019
not for me
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nicola - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melitta E.
febrero 2, 2019
Doesn’t get the red out.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Melitta E.
febrero 2, 2019
I got this product to get the red out of my color, but I honestly don’t notice any difference to when I don’t use the product. To me, it’s not worth it for the price.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Melitta - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sheila D.
enero 28, 2019
Help!
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sheila D.
enero 28, 2019
I purchased the red neutralizer because I didn’t like the red tones in my light brown hair. I have used it a total of three times now and my hair is turning green! What do I do now??
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sheila - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cathy P.
enero 25, 2019
Enhancing Treatment
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Cathy P.
enero 25, 2019
I have tried this product only a few times, and unfortunately, each time I have used it my scalp has broken out with itchy bumps. I am quite sensitive to many skin products, and so this is just another situation of being allergic to a product. I had mentioned my sensitivity when I ordered the products. Thankfully, none of the other eSalon products caused any problem for me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Cathy - We're truly sorry that our Tinted Love Color Enhancing Treatment did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jeanette W.
enero 24, 2019
Do not use if you have highlights!!!
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jeanette W.
enero 24, 2019
If you have brown hair with highlights... DO NOT use this to tone the brown!!! It will stain your highlights with a hideous blue grey tint! I’m praying this comes all way out of my highlights over the next few days. I had high hopes for this product Correcting brassy tones in the brown color but after doing more research I now believe a demipermanent hair color on my brown would have been better. This also did not do much to the brown to tone it.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jeanette - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon K.
enero 23, 2019
THIS IS WAY TOO ORANGE
Color seleccionado: Cobrizo
PUBLICADO POR:
Sharon K.
enero 23, 2019
I was so embarrassed to go out after I used this, It was so heavy and deep in color and when I applied it, it was not consistent thru out the application. Unless you want to look like Bozo the Clown, I would not purchase this product!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Sharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rachel A.
enero 20, 2019
Didn’t work
Color seleccionado: Morado
PUBLICADO POR:
Rachel A.
enero 20, 2019
Didnt work in my hair, just makes a mess in shower
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane M.
enero 17, 2019
Tint.. Replacing the HUE..?
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Diane M.
enero 17, 2019
This tint is thin and really messy. It isnt as easy to use as the DEVOTED to HUE.
They should bring back the HUE product..
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Diane - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection.
PUBLICADO POR:
Kimberly B.
enero 16, 2019
Didn't order
Color seleccionado: Castaño claro
PUBLICADO POR:
Kimberly B.
enero 16, 2019
Didn't order
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Kim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Lori I.
enero 11, 2019
Did not help
Color seleccionado: Cobrizo
PUBLICADO POR:
Lori I.
enero 11, 2019
Hair was wrong color
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lori - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ashley C.
enero 9, 2019
Made no difference
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ashley C.
enero 9, 2019
Having used purple shampoo with good results before and seeing all the good reviews this has I’m so confused. This did nothing for my hair. I even tried putting it on my hair dry - still no change.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Ashley - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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