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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth S.
enero 9, 2019
Not Satisfied
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Beth S.
enero 9, 2019
I am very disappointed that after watching you tube videos showing dramatic results and reading glowing reviews, this product did nothing to change the warmth in my hair color. I followed the instructions to a T, but it made no difference. Very disappointed that I am now out the $$ I spent.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Beth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Lisa G
enero 9, 2019
Nothing happened
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Lisa G
enero 9, 2019
This product did nothing but dry my hair. Dissatisfied ☹️
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elena G.
enero 5, 2019
its ok
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Elena G.
enero 5, 2019
not better or worse than others of this type.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Elena - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carolina C.
enero 5, 2019
Ok.
Color seleccionado: Rojo
PUBLICADO POR:
Carolina C.
enero 5, 2019
It stained my hands. But over all it is fine.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carolina - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tamsyn P
diciembre 24, 2018
Not for me
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Tamsyn P
diciembre 24, 2018
Used light set and got this to counteract brassiness. While it did help, I don't think there was enough blonde in my hair to make a difference.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tamsyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon C.
diciembre 24, 2018
Color did not show
Color seleccionado: Beige cálido
PUBLICADO POR:
Sharon C.
diciembre 24, 2018
I have light brown natural hair and the color didn't show. I wanted so much to like this product I tried it twice....and nothing! Kinda feel like I wasted my money. Maybe another color would have worked better!!!!! I didn't see any other reviews on the blonde.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sharon - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura A.
diciembre 16, 2018
Dried out my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Laura A.
diciembre 16, 2018
Even after the first use my hair felt like straw. After several more uses and deep conditioning/hot oils it has calmed down the red. But then it turned my blonde highlights green.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Laura - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Terrence A.
diciembre 11, 2018
Not Noticable
Color seleccionado: Cobrizo
PUBLICADO POR:
Terrence A.
diciembre 11, 2018
I've been using it in-between color treatments, and I have not noticed any difference. I'm going to stop the auto delivery on this product.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Terrence - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Eva C.
diciembre 10, 2018
Color Tint Rinse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Eva C.
diciembre 10, 2018
I purchased the one the was supposed to help take brass or red tones out of brown hair after coloring it. This product didn’t help at all and it made my hair feel awful. Very drying.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Eva - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy F.
diciembre 8, 2018
Disappointing
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Amy F.
diciembre 8, 2018
I was so excited about this product, however I used it and saw no improvement what so ever in the red brassiness in my hair. Very disappointing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse in Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary M.
diciembre 2, 2018
tint rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Mary M.
diciembre 2, 2018
find it difficult to get evencolor as whatever it hits it stays
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Chrystal P.
diciembre 2, 2018
Hair was black, yet again.
Color seleccionado: Castaño claro
PUBLICADO POR:
Chrystal P.
diciembre 2, 2018
Note. Should have been light brown
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Crystal - Thanks for taking the time to share your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Teri F.
noviembre 25, 2018
Not a big difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Teri F.
noviembre 25, 2018
I don’t notice a difference when using this product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Teri - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
sparkling
noviembre 22, 2018
Tinted Where?
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
sparkling
noviembre 22, 2018
Didn’t notice a change in my hair:(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sparkling - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle R.
noviembre 20, 2018
Blonde nuetralizer
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Michelle R.
noviembre 20, 2018
Didnt do much for my brassy hair. I have light brown with blonde balyage. I thought it would help my blonde but it didnt really do much.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Michelle R. - We’re sorry to hear that you were dissatisfied with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jody M.
noviembre 14, 2018
Not enough colour
Color seleccionado: Dorado
PUBLICADO POR:
Jody M.
noviembre 14, 2018
It works fine but being that it’s more of a shampoo than a conditioner it doesn’t leave enough colour on the hair for my liking
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carol L.
noviembre 9, 2018
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Carol L.
noviembre 9, 2018
Always a fan of esalon products, but fund the Tinted LOVE a disappointment. After several uses, I saw no visible difference after each use. My hair is a medium golden brown so this may be a better product for a lighter shade of hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Carol - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fuji_Japan
noviembre 8, 2018
Makes my hair unmanageable
Color seleccionado: Morado
PUBLICADO POR:
Fuji_Japan
noviembre 8, 2018
This product may help maintaining hair color but made my hair tangled and unmanageable. So sad. I have to use hair mask after this product :(
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Fuji_Japan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Teresa W.
octubre 30, 2018
Tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Teresa W.
octubre 30, 2018
dislike, buy a quality shampoo that contains the blue
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Teresa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ana C.
octubre 25, 2018
Tint
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Ana C.
octubre 25, 2018
Smells great but didn't do the job of diminishing grays.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Ana - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen S.
octubre 24, 2018
don't do tints
Color seleccionado: Rojo
PUBLICADO POR:
Karen S.
octubre 24, 2018
I will not buy again, I don't like tints.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessica S.
octubre 16, 2018
Love the concept, but it turned my copper blonde hair pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Jessica S.
octubre 16, 2018
I wish this product had worked well because I really liked It! Until I noticed it had tinted my dark blonde ash copper hair pink after A few uses. It took a lot of shampoos to finally fade. I would try it again in a different color if it comes back in stock. I was also disappointed that esalon didn't offer a refund or replacement product when I contacted them directly about my experience with it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Martha D.
octubre 12, 2018
Hair
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Martha D.
octubre 12, 2018
Don't look like it does anything, hair looks no different.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Martha - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brandy Z.
octubre 10, 2018
Not worth it
Color seleccionado: Cobrizo
PUBLICADO POR:
Brandy Z.
octubre 10, 2018
Product just makes your hands and shower coloured.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Brandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessie D.
octubre 10, 2018
Meh.
Color seleccionado: Dorado
PUBLICADO POR:
Jessie D.
octubre 10, 2018
Didn't really do anything.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jessie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laurie O.
octubre 9, 2018
Not impressed
Color seleccionado: Castaño claro
PUBLICADO POR:
Laurie O.
octubre 9, 2018
I purchased the color enhancing treatment, and I have used it a few times. While it makes my hair feel softer, it has not enhanced my color.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laurie - We're truly sorry that our Tinted Love (Light Brown) did not enhance your color as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Heather D.
octubre 5, 2018
DIdnt see a difference at all
Color seleccionado: Dorado
PUBLICADO POR:
Heather D.
octubre 5, 2018
Why bother.... Didn't see any difference.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debra G.
octubre 4, 2018
Not a fan of tinted love purple
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Debra G.
octubre 4, 2018
The purple tinted love does not seem to have an effect on my color so I am not a fan.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susie B.
octubre 4, 2018
Susie B
Color seleccionado: Cobrizo
PUBLICADO POR:
Susie B.
octubre 4, 2018
Unfortunately, I don’t really see any difference in my hair color when I use this product 😓
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Susie - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
B H.
septiembre 27, 2018
Not good
Color seleccionado: Dorado
PUBLICADO POR:
B H.
septiembre 27, 2018
I am sad to say this product does not do what is says it will. It does not help enhance your color or give it any brightness that I can see at all. I really love their hair color and have used that for many months now but every "other" product they have (shampoo ect) that I have tried has been very bad. : (
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
B H. - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle T.
septiembre 20, 2018
scalp blisters
Color seleccionado: Dorado
PUBLICADO POR:
Michelle T.
septiembre 20, 2018
hair color made my scalp blister cannot use
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Professional Kit. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Evelyn D.
septiembre 13, 2018
Bring the old one back!!
Color seleccionado: Rojo
PUBLICADO POR:
Evelyn D.
septiembre 13, 2018
Well for starters I thought the look was the only thing being changed. But this product is completely different. It’s more liquidy so it drips all over the place and when applied to the hair it makes soap. Which is not completely a bad thing but it doesn’t work the same as the old one that came in a short round Tub which was thicker therefore easier to apply and leave on. For some reason the differences inpact a lot on the brightness in your hair. With the old one my hair was bright red. With this one still looks faded.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Evelyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Yvonne L.
septiembre 2, 2018
No Difference
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Yvonne L.
septiembre 2, 2018
I could not tell any difference after using this.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Yvonne - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
alejandria E.
agosto 31, 2018
Not what I hoped for
Color seleccionado: Castaño oscuro
PUBLICADO POR:
alejandria E.
agosto 31, 2018
I have milk chocolate hair with a minor red hue, and I wanted to take the red hue out. The tiny balancer is out of stock so I hoped the booster would help at least make it a bit darker. And nothing, still have that red hue and my hair even looked a little washed out. Ugh
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Alejandria - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
RenC
agosto 30, 2018
It's ok
Color seleccionado: Cobrizo
PUBLICADO POR:
RenC
agosto 30, 2018
Smells nice, lathers a lot but haven't noticed much difference in the colour or condition of my hair afterwards.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ren - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marie T.
agosto 29, 2018
not really purple
Color seleccionado: Morado
PUBLICADO POR:
Marie T.
agosto 29, 2018
the tint did not really change the hair color, I would not buy it again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marie - We’re so sorry to hear that you were disappointed by the results of your Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mariela T.
agosto 24, 2018
It’s ok
Color seleccionado: Dorado caoba
PUBLICADO POR:
Mariela T.
agosto 24, 2018
My hair is partially highlighted and when using this shampoo the texture of my hair makes it more rough even after applying conditioner. I don’t like the feel of it after using it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mariela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
M Rev
agosto 22, 2018
Not used it yet
Color seleccionado: Cobrizo
PUBLICADO POR:
M Rev
agosto 22, 2018
So can't comment.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
M - Here at eSalon, we are always striving to create the best products possible. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mackenzie S.
agosto 20, 2018
No difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Mackenzie S.
agosto 20, 2018
I used the entire bottle of this and I noticed no reduction in the brassiness of my hair I watched a youtube video that featured this product and I think it would benefit the company to remove it because it set my expectations way too high but it did leave my hair a bit shinier
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mackenzie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maryann P
agosto 20, 2018
Doesn't cover the grays
Color seleccionado: Dorado
PUBLICADO POR:
Maryann P
agosto 20, 2018
I was so excited when I saw this product! I have been looking for a shampoo that covers the grays. Unfortunately this shampoo only made my bleached highlights really orange and left my grays untouched. Even if it did work on my grays, I would go a shade down. This color was way too orange. To the Esalon's credit, it is exactly the color that it shows on the picture; I was fooled by the name Golden I guess...
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Maryann - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Gabrielle D.
agosto 16, 2018
Not sure about tint.
Color seleccionado: Morado
PUBLICADO POR:
Gabrielle D.
agosto 16, 2018
I have tried the tint a couple times. I am still undecided if I can live without this product or not. It does tint but does not tint the grey grow out.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Gabrielle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Additionally, our Tint Rinse is not formulated to cover/color gray hair, rather it is formulated to enhance tones in your hair color. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Peggy P.
agosto 13, 2018
tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Peggy P.
agosto 13, 2018
after 2 uses, my hair was harsh and brassy
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katie S.
agosto 12, 2018
my hair is the color of a carrot
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Katie S.
agosto 12, 2018
I want to cancel my orders with you. I wanted a darker red like mahogany but Jennifer kept adding copper and now I look like a clown
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Katie - Thank you for your feedback on our Tint Rinse (Mohogany Copper). Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Angelique E.
agosto 10, 2018
Doesn't seem to make a difference for me
Color seleccionado: Cobrizo
PUBLICADO POR:
Angelique E.
agosto 10, 2018
I don't notice it helps the color last any longer, I use this about twice a week especially in my grey prone areas and I haven't seen any improvement.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Angelique - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jamie L.
agosto 6, 2018
Brassy
Color seleccionado: Beige cálido
PUBLICADO POR:
Jamie L.
agosto 6, 2018
The warm beige was recommended as the color I should get, but I don’t think it does anything except maybe make my hair look yellow/brassy. I also don’t like that it doesn’t condition or moisturize at all. Definitely disappointed in this one.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jamie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathie N.
agosto 3, 2018
Too pale
Color seleccionado: Beige cálido
PUBLICADO POR:
Kathie N.
agosto 3, 2018
I have been looking for more color...this isn't it. I will try a deeper hue next time. I have tried 2 color tints with not getting what I'm wanting. So I will give it one more shot and then give it up!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kathie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Eliza F.
agosto 2, 2018
Disastrous! Had to correct at a salon after I tried to fix the orange
Color seleccionado: Dorado caoba
PUBLICADO POR:
Eliza F.
agosto 2, 2018
First of all, the direction to take a one-inch section would have given me massive stripes. Worse, though, the color lifted way too much, produced very brassy (orange) color, and looked awful. I used my regular color to fix most of it, trying to leave the effect of a few light highlights, but I had to go to a salon to have the whole mess covered. I thought the description said I could produce balayage effects. This ended up costing time and money. Sorry, eSalon people; this one bombed for me. I'd love my money back, for a start!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Eliza - We’re so sorry to hear that you were disappointed by the results of your Light Set. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Sandra S.
agosto 1, 2018
Not enough color boost
Color seleccionado: Dorado
PUBLICADO POR:
Sandra S.
agosto 1, 2018
I tried this several times but could not detect enhanced color.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra S.
agosto 1, 2018
Not enough color
Color seleccionado: Dorado
PUBLICADO POR:
Sandra S.
agosto 1, 2018
I tried this several times and could not see color enhanced. Also does not condition if that is what you are expecting.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dianne T.
julio 27, 2018
Disappointing tint
Color seleccionado: Rojo
PUBLICADO POR:
Dianne T.
julio 27, 2018
I have been an ESalon customer for a few years now and have loved the products I’ve purchased in addition to my great hair color until I received this tint. The first time I used it, it left red color on my white towels. Thinking I had not rinsed well enough, I left it longer and rinsed longer the second time. Not as much residue on my towel but after a hard workout the next day as I was wiping my face and hairline, there was red on my hand towel. Red sweat is not what I want to see. Very disappointed with this purchase and will not buy again.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Dianne - We're truly sorry for your experience using our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pamela G.
julio 27, 2018
Color rejuvenation
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Pamela G.
julio 27, 2018
I didn’t like this product at all. Made my hair way to red.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessy F.
julio 25, 2018
Not much change
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Jessy F.
julio 25, 2018
I didnt see much of a change...still have orange tones.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Jessy - We're truly sorry that our Tinted Love did not provide the change you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debbie D.
julio 25, 2018
Not enough neutralizing
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Debbie D.
julio 25, 2018
Tint rinse does add shine and does neutralize some of the brassiness but not enough keep using in.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Debbie - We're truly sorry that our Tint Rinse did not provide the neutralizing you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Theresa H.
julio 25, 2018
meh
Color seleccionado: Rojo
PUBLICADO POR:
Theresa H.
julio 25, 2018
Was pretty excited to try this product after reading some of the reviews. I have a lot of greys and wanted to spice up my hair without paying high prices at a salon. I tried it and saw no results. If I look hard and long enough in the mirror maybe a few strands are tinted but that was all. So I was disappointed:(
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Theresa - We're truly sorry that our Tint Rinse did not provide the results you expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah B.
julio 24, 2018
Does not work at all!
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sarah B.
julio 24, 2018
I tried this product 3 times following the directions.
There was NO change to my hair color or to my gray roots.
I would not recommend this product at all.
Really disappointed.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Sarah - We are so sorry to hear that your color did not turn out as you anticipated. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for an email with next steps so we can make sure we can adjust your color to your liking.
PUBLICADO POR:
Victoria H.
julio 20, 2018
Tinted Love
Color seleccionado: Beige cálido
PUBLICADO POR:
Victoria H.
julio 20, 2018
It's okay. I saw no difference in enhancing the color. Used 2 times. Don't use anymore.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Victoria - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katherine J.
julio 18, 2018
Smells great, doesn't work
Color seleccionado: Dorado caoba
PUBLICADO POR:
Katherine J.
julio 18, 2018
The good part is that it smells great and leaves my hair soft and silky. The bad is that the color hasn't changed. I started with the recommended 3 minutes which did nothing, so I went up to 10 and still nothing. I've used it for 4 consecutive hair washes so it's had time to build up. I'm disappointed because other reviews said that it covered grays well, but they are just as sparkly as ever.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Katherine - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the grey coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
aleta M.
julio 18, 2018
Didn't work on my dark hair
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
aleta M.
julio 18, 2018
This did not work to tone down the very warm tones on my dark colour treated hair. My hair was very red toned though so may work if you just have a bit of unwanted red.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Aleta - Thank you for your feedback. We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Diane B.
julio 18, 2018
Didn't do anything for me
Color seleccionado: Dorado caoba
PUBLICADO POR:
Diane B.
julio 18, 2018
There's nothing wrong with this, so I couldn't justify 1 star.
It did absolutely nothing for my hair, I ended up throwing it away :(
One positive is that it didn't smell bad.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Diane - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
dawnya F.
julio 17, 2018
Red tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
dawnya F.
julio 17, 2018
Did not like the red, kinda made hair look pinkish! May not have used enough?
I definitely am a copper girl ! Wasn't happy with tint rinse at all
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Dawnya - We're truly sorry that our Tint Rinse (Red) made your hair look pink. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jacky M.
julio 15, 2018
Cerise Pink
Color seleccionado: Rojo
PUBLICADO POR:
Jacky M.
julio 15, 2018
I was advised to try the tint rinse to keep my main colour going for longer. As normal, the fade started at less than two weeks. I was a little surprised to end up with pink hair. Ironically it lasts longer than the usual colour! People have said how nice it is but it's not what I was aiming for. I think I will forgo the permanent colour and keep using the tint. Having said that I'm well aware that red colour doesn't have the pigment to keep going but it usually last a little longer.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jacky - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Carrie B.
julio 13, 2018
Not as good as Devoted to Hue!
Color seleccionado: Rojo
PUBLICADO POR:
Carrie B.
julio 13, 2018
This product is okay. It does deposit color, but is not a conditioner. I absolutely LOVED Devoted to Hue in Red, and still cannot believe that you discontinued it!
Please bring Devoted to Hue back!!!!!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Carrie -We're truly sorry that our Tint Rinse (Red) did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elisa R.
julio 13, 2018
Tint
Color seleccionado: Dorado caoba
PUBLICADO POR:
Elisa R.
julio 13, 2018
It’s ok, I didn’t really see much over all effect from it but haven’t used it often
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Elisa - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kirsty H.
julio 11, 2018
Didn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kirsty H.
julio 11, 2018
I used this product as instructed & after reading reviews. It didn’t do a thing. It didn’t touch any of the orange brass tones I had going on in my hair. It felt like it enhanced them even more. Sadly this product did not work for me.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kirsty - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brass tones like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan R.
julio 10, 2018
Red head
Color seleccionado: Cobrizo
PUBLICADO POR:
Susan R.
julio 10, 2018
Not as good on red as the golden
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
katniss linn R.
julio 8, 2018
Not for my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
katniss linn R.
julio 8, 2018
It did not do anything to my haircolor, but might work on others. My hair was a faded salon-brown that became orange. The product had no effect on my situation. I had to go back to salon and bleach stripes to even it out.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Katniss - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Aurelia Nayeli P.
julio 6, 2018
tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Aurelia Nayeli P.
julio 6, 2018
didn't work for my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Aurelia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Diana T.
julio 5, 2018
Doesn’t work
Color seleccionado: Morado
PUBLICADO POR:
Diana T.
julio 5, 2018
The violet tint is a wonderful color but I don’t see it even temporarily sticking to my hair after use. It all just washes away without although toning your color
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Diana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy S.
julio 4, 2018
Didn’t see a difference.
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Amy S.
julio 4, 2018
I’ve been using purple shampoos for years and thought I’d give this one a try. I had high hopes, but honestly didn’t notice any difference over the weeks I’ve been using it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy S.
junio 30, 2018
No improvement
Color seleccionado: Rojo
PUBLICADO POR:
Amy S.
junio 30, 2018
Highly disapointed saw no difference
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Catherine H
junio 30, 2018
Not a good as I thought it would be
Color seleccionado: Cobrizo
PUBLICADO POR:
Catherine H
junio 30, 2018
I am sure I am using this right, however it makes my hair go greasy more quickly and leaves it feeling like I haven’t washed the treatment out probably . Have only used it 3 times in the months I have had it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cathy - We're truly sorry that our Tinted Love (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah F.
junio 29, 2018
A little green
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sarah F.
junio 29, 2018
This definitely takes the orange/gold tones out of my hair, but also leaves it a little on the green side. I have to use purple shampoo after to get rid of the green.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left a green tint in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Saliha D.
junio 29, 2018
Didn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Saliha D.
junio 29, 2018
I saw a good review of the product on youtube, I bought 2 tubes, it did not tone down the brassiness in my hair at all, didn't see a différence at all.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Saliha - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not tone down the brassiness in your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Madi J.
junio 27, 2018
Drying & Did Nothing
Color seleccionado: Beige cálido
PUBLICADO POR:
Madi J.
junio 27, 2018
I was really impressed with the gold tint rinse, and I was expecting this one to be exactly what I needed because I have almost white blonde hair and I was hoping it would tone it down a bit. It did absolutely nothing but dry out my hair, I was so excited for this product and it really disappointed. If you want a nice blonde color go with the gold, or just have your stylist tone it because this did nothing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Madi - We're sorry to hear that your warm beige Tint Rinse resulted in unsatisfactory results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
PUBLICADO POR:
Leah G.
junio 22, 2018
Liked it!
Color seleccionado: Castaño claro
PUBLICADO POR:
Leah G.
junio 22, 2018
The boost is subtle, it’s not like it’s blending any gray roots away (which I wish it would!!) but hair is shinier with more color dimension after use. I have to leave it on for quite awhile in the shower for this effect.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Leah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa K.
junio 22, 2018
Nope
Color seleccionado: Cobrizo
PUBLICADO POR:
Lisa K.
junio 22, 2018
It put orange streaks in my hair and stained my towels.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lisa - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Angela F.
junio 21, 2018
Didn’t like
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Angela F.
junio 21, 2018
Did not add shine like was advertised
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Angela - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not add shine like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Heidi S.
junio 20, 2018
Didn't seem to do anything
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Heidi S.
junio 20, 2018
This product didn't seem to make any difference in my hair.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Heidi - We're truly sorry that our Tint Rinse Blonde Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda F.
junio 20, 2018
Tint Rinse Didn't Do It For Me
Color seleccionado: Beige cálido
PUBLICADO POR:
Linda F.
junio 20, 2018
I haven't seen enough of a difference to justify purchasing this again. Maybe I'm not applying it correctly, but my hair color looks exactly the same after using it. Just don't see any difference.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Linda - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bonnie G.
junio 19, 2018
Disapointed
Color seleccionado: Cobrizo
PUBLICADO POR:
Bonnie G.
junio 19, 2018
iO tried different ways of using it but was disappointed every time. I saw very little difference if any at all.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Bonnie - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Masumi M.
junio 18, 2018
Not sure
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Masumi M.
junio 18, 2018
I don’t see a difference when I use this on my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Masumi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah S.
junio 18, 2018
Oops after using Tint Rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Sarah S.
junio 18, 2018
After the 2nd time I used this Tint Rinse, I had areas on my hair that had black/grey stripes. My hair is strawberry blonde! A little disappointed with this product.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
tonya C.
junio 18, 2018
DRY
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
tonya C.
junio 18, 2018
It made my hair feel brittle and dry.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tonya - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left your hair feeling brittle and dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tabitha D.
junio 18, 2018
Not much going on
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Tabitha D.
junio 18, 2018
I have very dark hair and can't really tell any difference when i use this product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Tabitha - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
PUBLICADO POR:
Lindsey F.
junio 14, 2018
doesn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Lindsey F.
junio 14, 2018
absolutely no change, if anything my hair looked worse after i used it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Lindsey - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not change your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sam K.
junio 13, 2018
It helps
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Sam K.
junio 13, 2018
Although it was helpful in neutralising the orange tones slightly in my ash blonde colour, it didn't work as well as I was expecting and it was expensive in comparison to what I could get from my local store but not any better performance.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sam - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
merly C.
junio 13, 2018
Desapointed
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
merly C.
junio 13, 2018
I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Merly - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
merly C.
junio 13, 2018
Desapointed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
merly C.
junio 13, 2018
I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Merly - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Becka C.
junio 13, 2018
Didn’t see much of a change in hair color
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Becka C.
junio 13, 2018
Wish the product was thicker , and for me I just didn’t see much of a difference from my before and after trying it out one time. Just wasn’t for me.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Becka - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Mary C.
junio 13, 2018
Tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Mary C.
junio 13, 2018
Used this before but it did not lather as much as I expected. Gave it another try and this time it lathered much better
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy J.
junio 12, 2018
Doesn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Amy J.
junio 12, 2018
I was really excited to get this product. It didn’t arrive after a long wait so I emailed and got a replacement one sent. But when I did use it, even a couple of times, and even left it on for longer, nothing happened. If anything, my hair looks more brassy! Maybe it’s down to each individual but for me it was a complete waste of money and time.
I am just going to go to the hairdressers and get them to tone my hair, or I might even just go for a whole new look instead.
Anyway, I will never be purchasing ever again.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ella V.
junio 10, 2018
Did not work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Ella V.
junio 10, 2018
I have had brassines for so long time in my hair and tried to get it out but it just won't go away even with this product. The product didn't do anything to my hair and I'm very dissapointed because I had high hopes towards this.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Ella - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
.
junio 9, 2018
It's okay
Color seleccionado: Castaño oscuro
PUBLICADO POR:
.
junio 9, 2018
I really didn't notice any difference in color or in shine.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Pam - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the difference in color or shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caroline W.
junio 9, 2018
Didn’t really work
Color seleccionado: Cobrizo
PUBLICADO POR:
Caroline W.
junio 9, 2018
I tried it and saw no difference I gave it one star because the stain in my hands mostly came out
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Caroline - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tatyana S.
junio 7, 2018
I don't see difference in my hair color after using this product.
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Tatyana S.
junio 7, 2018
I try this product multiple times. There is no difference in my hair color. The hair is silky after using all of the e-salon products
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tatyana - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tia A.
junio 7, 2018
Stains pillow
Color seleccionado: Dorado
PUBLICADO POR:
Tia A.
junio 7, 2018
Stained my pillow yellow.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jackie T.
junio 6, 2018
Doesn’t work as well as advertised
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Jackie T.
junio 6, 2018
I wanted to tone brassiness in my light to mid brown hair and followed the instructions in terms of timing. It made no difference to the tone of my hair at all. The second time I used it, I left it on for around 45 minutes and there was a very slight change but only in certain light. Bit disappointing. It may have an accumulative effect so I will try using it with each wash but that will work out quite expensive.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jackie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not tone the brassiness in your head as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dakotah A.
junio 5, 2018
Not as good as original
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Dakotah A.
junio 5, 2018
Doesn't work as well as the original. I noticed no difference. Even tried to use more
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Dakota - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzanne M.
junio 5, 2018
Results were not what I had hoped for
Color seleccionado: Castaño claro
PUBLICADO POR:
Suzanne M.
junio 5, 2018
i wanted my medium brown hair color to be enhanced but this product is not a dark enough brown.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Suzanne - We're truly sorry that our Tint Rinse in Light Brunette did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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