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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Brianna - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brass in your hair as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sandra O.
junio 4, 2018
Didnt work
Color seleccionado: Morado
PUBLICADO POR:
Sandra O.
junio 4, 2018
Maybe I got the wrong tint. I dont know. Cant give it less than 3 because of that.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
mona H.
junio 1, 2018
mona hamed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
mona H.
junio 1, 2018
it did not work and I am trying to return it and I don't know how
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Benita B.
junio 1, 2018
Tinted Love Color Enhancing Teeatment
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Benita B.
junio 1, 2018
Did I order the wrong one ... thought I was getting tint for brunettes. Completely changed the texture of my hair to course and unmanageable. How do I go about returning this item?
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Benita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Caitlin U.
mayo 29, 2018
Uneven color
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Caitlin U.
mayo 29, 2018
Color goes on uneven and looks pinkish in some places.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Caitlin - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah T.
mayo 28, 2018
Waste of time and money
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Sarah T.
mayo 28, 2018
I really wanted this to work, but sadly it didn't. I dyed my hair dark brown a few weeks ago but it came out too dark and too red. It was semi-permanent dye so my hair lightened over time but the red tinge remained. I saw some reviews of this on Youtube and it looked promising, but after 2 uses (first time left on for 3 mins, second time left on for 10 mins) it has made no change whatsoever to the colour. Very disappointed and dissatisfied so will not recommend :-( :-(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Alicia O.
mayo 26, 2018
I used it twice and I haven’t seen any difference.
Color seleccionado: Morado
PUBLICADO POR:
Alicia O.
mayo 26, 2018
I gave it one star because I used it twice and I haven’t seen any difference, maybe is to soon to see any changes??? If I do see improvement I will change my review
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Alicia - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole D.
mayo 25, 2018
Idk...
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nicole D.
mayo 25, 2018
This was recommended to go with my hair color. I have a deep brown color that tints reds after about 2 weeks and my grey starts to show. I didn't really notice a difference in using this. It is messy. So be careful using it. I am not buying it again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carrie Lynn D.
mayo 24, 2018
Works OK
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Carrie Lynn D.
mayo 24, 2018
Tint Rinse is easy, but messy to apply in the shower. It doesn't really last very long, but you can use it up to twice a week if you choose. It leaves a bit of a residue on your hair that feels like hairspray after you brush. I don't think I will be purchasing this again. The results just aren't worth the cost.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carrie - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kimberly S.
mayo 24, 2018
Covered gray but...
Color seleccionado: Cobrizo
PUBLICADO POR:
Kimberly S.
mayo 24, 2018
This product did tint my hair and cover some gray that was beginning to come out but it seemed to work like highlights but put in dark streaks of color. Maybe I didn't use correctly but I did follow directions. Could be that the tiny is too dark. Will try again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
GINA-MARIE P.
mayo 22, 2018
does not work well for me
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
GINA-MARIE P.
mayo 22, 2018
I was so excited to try this product but it is not helping to reduce the brassiness in my hair. I wish it did, I just want it gone!!! I wonder if the darker red neutralizer would be better.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Gina-marie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Vivienne H.
mayo 20, 2018
Good temporary fix
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Vivienne H.
mayo 20, 2018
Tones down brassiness slightly for the same day that it was used, resorts back to brassy the next day, have used about 7-8 times now.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
We're truly sorry that our Tint Rinse Red Neutralizer did not last as long as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
heidie N.
mayo 17, 2018
Drying
Color seleccionado: Castaño oscuro
PUBLICADO POR:
heidie N.
mayo 17, 2018
Made my hair feel dry and dirty.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Heidie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Dark Brown. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristina K.
mayo 16, 2018
Didn’t neutralize level 8 highlights
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kristina K.
mayo 16, 2018
I’ve got heavy highlights on my naural level 5/6 hair and they grew out and took on a brassy/orange/gold/ hue after several months. I just applied the red neutralizer following the instructions plus extra few minutes, and it didn’t do anything. Im quite surprised because from the review vids i saw it should have made a visible difference and the hair color should have been neutralized. Don’t know what to do.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kristina - We're truly sorry that our Tint Rinse Neutralize did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristen S.
mayo 15, 2018
Bring back golden copper
Color seleccionado: Cobrizo
PUBLICADO POR:
Kristen S.
mayo 15, 2018
I miss golden-copper. I am unhappy with just copper and golden, it's not the same result...
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kristen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer T.
mayo 14, 2018
Not nearly as good as Devoted to Hue
Color seleccionado: Rojo
PUBLICADO POR:
Jennifer T.
mayo 14, 2018
I did not notice much of a difference after using this product. I tried it twice before writing this review to make sure that I didn't not apply enough the first time. What I will say is I've used other glossing products in the past, and I like the application of this one. The foaming action helps you to know that all of your hair is covered.
I might have liked it more if I had not used Devoted to Hue, a color depositing, moisturizing mask by eSalon, before. Unfortunately, this product seems to be discontinued, so eSalon recommended Tint Rinse in its place. I was skeptical but decided to try it. I wanted to love it, but it's just not as good as Devoted to Hue in it's ability to brighten up my red hair and replenish moisture. My suggestion to anyone wanting a color boost is to wait until eSalon comes out with its new version of Devoted to Hue and buy that.
**Addendum**
I am always impressed with the customer service of eSalon. This company does an outstanding job working to make sure its customers enjoy its products. I always feel confident trying out an eSalon product because I know if I'm not happy with it, eSalon will make it right. Thank you for comping me for the Tint Love. I hope to apply that to a new Devoted to Hue soon(:
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PUBLICADO POR:
Amanda B.
mayo 14, 2018
Didn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Amanda B.
mayo 14, 2018
I've used this product 3 times since I received my order in hopes that it would neutralize the brassiness. It hasn't done anything for my hair.
It's receiving a 2 star instead of a 1 because the shipment arrived within a week, it's easy to use and it smells nice.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Tint Rinse did not provide neutralize the brassiness as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mackenzie R.
mayo 12, 2018
My expectations were too high
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Mackenzie R.
mayo 12, 2018
I am a huge fan of other esalon products, but this one was a disappointment. It can leave hair a bit dry and does not deposit much tint.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mackenzie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Irma S.
mayo 12, 2018
Didn’t work
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Irma S.
mayo 12, 2018
Very disappointed, didn’t done anything to my hair
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Irma - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Serena R.
mayo 11, 2018
Missed connection
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Serena R.
mayo 11, 2018
I really wanted to love this product, and maybe it wasn’t right for my hair, I don’t know. But it didn’t work. I still have copper and red tint in my hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Serena - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura J.
mayo 9, 2018
Color enhancer
Color seleccionado: Rojo
PUBLICADO POR:
Laura J.
mayo 9, 2018
It did not put any red in my hair. If it did I could not tell any difference. I will not order this product again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laura - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joy S.
mayo 5, 2018
Doesn't work
Color seleccionado: Castaño claro
PUBLICADO POR:
Joy S.
mayo 5, 2018
I find this product does not tint my gray regrowth. I thought it would for a few washes between colors...
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Joy - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Zoey
mayo 2, 2018
Terrible
Color seleccionado: Beige cálido
PUBLICADO POR:
Zoey
mayo 2, 2018
Made my hair orange with purple undertones. In light my hair is ACTUALLY purple and pink full out. Really a terrible product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Zoey - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Cynthia S.
mayo 1, 2018
Not what I expected
Color seleccionado: Cobrizo
PUBLICADO POR:
Cynthia S.
mayo 1, 2018
Red hair fades quickly so I ordered the red tint. It made my highlights "crayon" red! It was awful & I threw the product out.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary M.
abril 30, 2018
worked mostly
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Mary M.
abril 30, 2018
I really was hoping to get rid of all my red in my brown hair, it did take alot out but I still could see red in my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse Red Neutralizer did not take out all of the red from your hair, as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emily M.
abril 28, 2018
Turned my hair GREEN
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Emily M.
abril 28, 2018
This product did not work as expected and took over a week to receive. I followed the directions on the back of the bottle and it turned the lighter parts of my hair a not so pretty shade of green. I will now have to go to a salon to correct it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Emily - We're truly sorry that our (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica M.
abril 26, 2018
doesn’t make a change
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jessica M.
abril 26, 2018
i’ve been using this product for about 2 weeks to see if it neutralises the brassy tones in my dyed brown hair. it hasn’t made any changes! quite disappointed.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tint Rinse Red Neutralizer did not neutralize the brassy tones in your dyed brown hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katerine Q.
abril 24, 2018
I didn't work
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Katerine Q.
abril 24, 2018
I did not do anything to my hair, I forgot to make the review but still have the product. I applied so many time in order to give it a chance but nothing happened.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Katerine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
brooke J.
abril 24, 2018
Not quite what I need
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
brooke J.
abril 24, 2018
Pretty disappointed by this one. My hair has a light red hue to it that drives me nuts and I figured this one would take that away some. I gave this product several chances and left it in a lot longer with no real difference. I'll try the Red Neutralizer- it seems like people have better luck with that one!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Brooke - We're truly sorry that our Tinted Love (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marianne M.
abril 22, 2018
Tinted Love Showed Little Love
Color seleccionado: Dorado
PUBLICADO POR:
Marianne M.
abril 22, 2018
This product appeared to have no visible effect on my hair color, but after using it my hair felt particularly dry, was more easily tangled and knotted, and I lost a lot more hair than I usually do. I will not be trying this again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marianne - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristen W.
abril 20, 2018
No Change Whatsoever
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kristen W.
abril 20, 2018
I wanted to love this product, but it literally did nothing to the brassy redness in my brunette hair. No change whatsoever. Beware that your hands and shower will be stained!!! Super bummed.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kristen - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shayla M.
abril 20, 2018
Didn’t work for me
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Shayla M.
abril 20, 2018
This product turned my hair a blue/green tint in places and did nothing in other places I left on for the recommended time of 2-3 minutes and it did not work well on my hair! So bummed
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Shayla - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bobbie L.
abril 19, 2018
Enhancing color treatment
Color seleccionado: Rojo
PUBLICADO POR:
Bobbie L.
abril 19, 2018
I love the way it brightens my hair, but it makes my scalp itch. Sensitive skin.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Bobbie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura M.
abril 16, 2018
Not great for dry hair
Color seleccionado: Cobrizo
PUBLICADO POR:
Laura M.
abril 16, 2018
I have dyed copper hair (naturally blonde) unfortunately my hair isn't in the best of conditions due to bleaching etc, I tried this as the copper colour in my hair had started to fade after only 2 weeks, initially looked good but after drying my hair I noticed that the ends where extremely bright and noticeably different to the rest of my hair, I assume this is due to the ends of my hair being dry and damaged. Shame there was no warning about this, I'm sure it actually advised to concentrate on the ends when working it in. Unfortunately disappointed and a waste of money for me, will now need to try clarifying shampoo to get the colour out!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth
abril 15, 2018
Too Light
Color seleccionado: Golden Copper
PUBLICADO POR:
Beth
abril 15, 2018
The Color Enhancing Treatment in Golden Copper is too light for my hair. I definitely prefer the Copper over Golden Copper.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Beth - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debra A.
abril 15, 2018
Not expected result
Color seleccionado: Dorado
PUBLICADO POR:
Debra A.
abril 15, 2018
I expected the color to be more like the color I was using, but it wasn't. It looked like I used a color that was not in the same color family as the one I had been using.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sandra F.
abril 14, 2018
Disappointed!
Color seleccionado: Beige cálido
PUBLICADO POR:
Sandra F.
abril 14, 2018
Tinted rinse turned my blond highlights green and did absolutely nothing to tone the brassiness in my reddish-brown hair! Also, this was my first purchase and I DID NOT receive the 50%off first purchase discount. I want a refund!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sandra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jodie W.
abril 13, 2018
Not Happy with this product
Color seleccionado: Cobrizo
PUBLICADO POR:
Jodie W.
abril 13, 2018
Unfortunately when I used this it made my hair spotty “pink”... many people commented on it.
I’ve stopped using it.
I think it would be a good product for brunettes and blonds ..
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jodie - We're truly sorry that our Tinted Love (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hanna B.
abril 12, 2018
Disappointing
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Hanna B.
abril 12, 2018
Unfortunately I was expecting a lot more from this product I have mid to dark brown hair and it doesn’t do a thing to it :(
Think it would work on lighter brown but doesn’t remove any redness what so ever from my hair, very disappointing as I was super excited to use it after reading the reviews
:(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Hanna - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pauline M.
abril 11, 2018
Tinted Love
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Pauline M.
abril 11, 2018
I thought the toner was an actual toner. I found it a bit expensive.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Pauline - We're truly sorry that our Tinted Love (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole P.
abril 10, 2018
Works but super messy
Color seleccionado: Black
PUBLICADO POR:
Nicole P.
abril 10, 2018
I love the idea of this product! Unfortunately since my hair is such a dark color this leaves a very messy shower when I'm done. Also, my hair has some stubborn gray and is sick so it doesn't do what I had hoped. It was worth a shot!
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Desiree R.
Respuesta de nuestros expertos
Nicole - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jenny R.
abril 9, 2018
Mixed Results
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Jenny R.
abril 9, 2018
My experience with this product may have been effected by what was on my hair already. I had a few blonde highlights that had grown out about 4inches and didnt want to spend $$$$ to get them redone so I bought box dye and went over the whole thing (virgin hair included). Initially my roots looked the same as before but my highlights had a noticeable green tinge. So I “neutralized” it with a “golden” tone in the same level 6. My highlights were OK (slightly warm) but my roots turned very warm, basically reddish auburn. So, I purchased this to help. I used as directed with no results at all. So next I applied it after washing but left it on for 20min. It helped with the warmth from mid shaft to ends become more neutral ashy BUT my previous virgin hair that had the box dye was not effected. Thus my 4” “roots” were warm still and the rest was ashy. Not a good look imo. Like I said before it could be because of what I had done with the box dye. Takeaway on this is: leave the product on washed hair for atleast 15min, you will also need to use a lot of product so this limits the number of uses you will get.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jenny - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jane R.
abril 9, 2018
Not dark enough for me
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Jane R.
abril 9, 2018
I would have preferred a different color option. This does not hide the reds very well. Perhaps a darker option would be more pleasing to me.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jane - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole S.
abril 9, 2018
Brassy hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nicole S.
abril 9, 2018
I was excited for this product to see if it could help my brassy hair . Not only did it not do much at all , my hair was super dry after using it !!!!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nicole - We truly appreciate your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Meredith K.
abril 9, 2018
Nope
Color seleccionado: Rojo
PUBLICADO POR:
Meredith K.
abril 9, 2018
Didn’t bother trying. The copper was a nightmare.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Meredith - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with a representative to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patricia S.
abril 7, 2018
Ok product but the tube isn't secure
Color seleccionado: Rojo
PUBLICADO POR:
Patricia S.
abril 7, 2018
The product is fine, but the color leaks from the bottle and stains my shower wall.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Patricia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Darlene C.
abril 4, 2018
Messy
Color seleccionado: Golden Copper
PUBLICADO POR:
Darlene C.
abril 4, 2018
Liked the idea of what the product said it could deliver, but it was very messy to use. I don't want to clean the shower just because I used this product. Not sure if it would stain my white tile and grout, but wasn't willing to risk it. To me, product is more of a hassle to use than it's worth.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Darlene - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden Copper). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marlee H.
abril 3, 2018
Doesn’t work
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Marlee H.
abril 3, 2018
I have tried several neutralizing products to try to fix the brassy/red/orange tones in my highlighted hair. This was another unsuccessful product and waste of money as I saw no difference.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marlee - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carolyn W.
abril 1, 2018
A bit too dark for me
Color seleccionado: Cobrizo
PUBLICADO POR:
Carolyn W.
abril 1, 2018
I purchased the Copper because the Golden Copper wasn't available. Wish I could exchange the 2nd un-opened tube for the color I wanted!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carolyn - Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda R.
abril 1, 2018
Color Enhancing did not make any difference.
Color seleccionado: Dorado caoba
PUBLICADO POR:
Linda R.
abril 1, 2018
Was not pleased with this product. I did not feel it enhanced my color at all.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Linda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lucy W.
abril 1, 2018
Mixed feelings about this....
Color seleccionado: Cobrizo
PUBLICADO POR:
Lucy W.
abril 1, 2018
While I loved the idea of using this product, my hair did feel really really dry afterwards and still felt like straw even after I had slathered on a big load of conditioner. Such a shame as I so wanted it to be a good product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lucy - We're truly sorry that our Tinted Love (Copper) did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Megan S.
marzo 28, 2018
Color enhancing treatment
Color seleccionado: Rojo
PUBLICADO POR:
Megan S.
marzo 28, 2018
It worked a little, doesn't seem like there's much of a difference, and my hair feels dryer than before using it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Megan - We're truly sorry that our Tinted Love (Red) did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Courtney V.
marzo 28, 2018
Barely Works and is Drying
Color seleccionado: Medium Brown
PUBLICADO POR:
Courtney V.
marzo 28, 2018
I have 2a/2b wavy brown hair with brassy red-orange undertones I’m trying to fix. Hair still looks brassy, but feels drier. I do not recommend this product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Courtney - We're truly sorry that our Tinted Love (Medium Brown) left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
stacy S.
marzo 28, 2018
Noooo
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
stacy S.
marzo 28, 2018
Send my hair all patchy was really bad I would give it zero not sure what the other products are like
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Stacy - We're truly sorry that our Tinted Love (Soft Red Neutralizer) left you with this result. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elexis S
marzo 27, 2018
Literally dying over here
Color seleccionado: Rojo
PUBLICADO POR:
Elexis S
marzo 27, 2018
I am going mad waiting for you guys to restock the Red Devoted to Hue Color Enhancing mask...it's been months and I refuse to try another product on my hair because I love that one so much. I've been using this color enhancing treatment for now but it's not at all the same.
Please please please please PLEASE restock the red Color Enhancing Mask....Please! :,(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Elexis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kathleen M.
marzo 26, 2018
Not great
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Kathleen M.
marzo 26, 2018
I didn’t love this product. The color toning benefits were minimal, and I found that it made my hair very dry.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kathleen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica W.
marzo 24, 2018
So so
Color seleccionado: Cobrizo
PUBLICADO POR:
Jessica W.
marzo 24, 2018
Ok so I’ve used this kind of product before with great results but this one for some reason, maybe my already colored hair left hot pink streaks throughout my copper-blonde locks👎🏻 So I didn’t get the result I was hoping for to say the least.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tinted Love (Copper) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dara F.
marzo 20, 2018
Good for touch-ups in between color
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Dara F.
marzo 20, 2018
I liked this product, as it kept the color vibrant, but after a week or so it seemed to water itself down, despite shaking it to mix.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cynde B.
marzo 18, 2018
Color enhancing treatment
Color seleccionado: Beige cálido
PUBLICADO POR:
Cynde B.
marzo 18, 2018
I see NO difference when I use it
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cynde - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Evelyn C.
marzo 18, 2018
Save your $$$
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Evelyn C.
marzo 18, 2018
Nope. Save your $$$.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Evelyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer H.
marzo 16, 2018
Did not work for me.
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Jennifer H.
marzo 16, 2018
This was a suggested item to correct red tones. Unfortunately all it was made my shiny.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the correction you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bianca G.
marzo 14, 2018
Just OK
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Bianca G.
marzo 14, 2018
I had seen this product on the ellebangs YouTube video and I suggest you have the video removed it does not due what that video portrays which raises a lot of your clients hopes and makes them very dissatisfied after buying it. I am now more convinced she put actual color instead of just this product. Other then that it didn’t work the first time I used it so I ended up putting a blue green semi permanent color to turn my hair ashy then used this to keep it ashy. It did help in that regard but I can still see the red. I did use the whole bottle and used for every shampoo but did not reach my desired look. I did order the regular red neutralizer I am hoping it works better I will see. I am a hairstylist so i am always trying products out to recommend to clients this is not one of them. On the plus side it does smell great. It’s a little drying but nothing a good quality conditioner can’t fix.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Bianca - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathy B.
marzo 14, 2018
Wrong product
Color seleccionado: Red Copper
PUBLICADO POR:
Kathy B.
marzo 14, 2018
You sent me shampoo instead.
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Desiree R.
Respuesta de nuestros expertos
Kathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Alyssa R.
marzo 12, 2018
Sorry definitely disappointed
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Alyssa R.
marzo 12, 2018
Didn’t change the tone of my hair at all. Not even slightly. I took before and after pictures in the same lighting, and even left it on longer than recommended. The YouTube video promoting this showing an example of what it does was very misleading and maybe this product only works on blondes. Very disappointed.
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Desiree R.
Respuesta de nuestros expertos
Alyssa - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Heidi W.
marzo 9, 2018
Works but messy
Color seleccionado: Black
PUBLICADO POR:
Heidi W.
marzo 9, 2018
This product does the job. I reciently dyed my hair black and once I started noticing my natural brown show through I used this product about twice a week. Right after the shower I noticed my hair look back to its dark color. The biggest flaw is it's SUPER messy. The product itself is very runny so it's hard to get into your hair and gets all over the shower. Because of how difficult it is to use I feel like I'm wasting a lot of product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Heidi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa M.
marzo 9, 2018
Not a good look
Color seleccionado: Cobrizo
PUBLICADO POR:
Melissa M.
marzo 9, 2018
Makes my hair look orange
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Melissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa K.
marzo 7, 2018
Not satisfied
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Melissa K.
marzo 7, 2018
I hate this product!! I purchased four color enhancing treatments and I'm not happy with them at all. The product did not neutralize the red tones in my hair and it was extremely damaging to my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kevin G.
marzo 7, 2018
strong odor
Color seleccionado: Dorado
PUBLICADO POR:
Kevin G.
marzo 7, 2018
I felt like the smell off product was way to strong and had breathing problems after using it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
kendra G.
marzo 7, 2018
Not sure I notice it working
Color seleccionado: Castaño oscuro
PUBLICADO POR:
kendra G.
marzo 7, 2018
A little messy in the shower too.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kendra - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
PUBLICADO POR:
Bashayer A.
marzo 7, 2018
Very disappointed
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Bashayer A.
marzo 7, 2018
I've recently purchased a Tinted Love Color Enhancing Treatment
Red Neutralizer. Which did absolutely nothing but enchanting more copper reds and warm undertone of my hair. I originally have a brown hair, my roots are dark brown and rest of my hair was ash light brown which I loved and wanted to maintain. That doesn't last because my hair goes brassy few weeks later. I was hopping the Tinted Love Color Enhancing Treatment Red Neutralizer would do that for me like how it claimed. It only made it worse. I'm crying inside. I care about my hair a lot and all I wanted was to have my ashy light brown hair back:( I don't know why I believed in e-salon, I usually don't trust online products.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Bashayer - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
patricia P.
marzo 7, 2018
nope
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
patricia P.
marzo 7, 2018
Did nothing to my gray hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Patricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura P.
marzo 6, 2018
I really wanted to love this product
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Laura P.
marzo 6, 2018
Gosh, I am so bummed about this product as the reviews are incredible and I was so excited to try it and banish my pesky brassiness. While it did make my hair super soft, it also made it even more brassy. I read through the directions multiple times and followed them exactly, so I'm not sure what happened.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laura - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia E.
marzo 5, 2018
it's ok
Color seleccionado: Medium Brown
PUBLICADO POR:
Julia E.
marzo 5, 2018
I didn't notice a difference when I use it ,my hair looks the same if I don't.Won't buy it again
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Julia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Medium Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amanda F.
marzo 1, 2018
Doesn't work
Color seleccionado: Dorado caoba
PUBLICADO POR:
Amanda F.
marzo 1, 2018
This product is ineffective. It separates easily and does not leave your hair with any visible difference. It's also difficult to wash out and has a strong scent.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Tinted Love Color Enhancing Tretament did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jenny N.
febrero 26, 2018
it didnt work for me
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Jenny N.
febrero 26, 2018
i used the red neutralizer like two months ago when i was still pretty dark haired and it didnt work but i wanted to try this one out on my blonde hair and it didnt work either :/
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jenny - We're truly sorry that our Tinted Love (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elena R.
febrero 24, 2018
Disappointed
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Elena R.
febrero 24, 2018
I was really excited to use this product but after trying it on my hair a couple of times it didn’t seem to get any better!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Elena - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rachel D.
febrero 22, 2018
Didn't do anything for my hair
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Rachel D.
febrero 22, 2018
I was super excited when I heard about this product. Sadly, it did not do anything for my hair. I had a medium-dark brown balayage and it has gotten brassy with hints of red-orange. I tried this product in an attempt to tone my hair and get rid of that brassiness, but my hair looked exactly the same after three uses. First time, I used it for 2-3 minutes. Second time, I left it in for 10 minutes. Third time, left it in for 20 minutes. After all these attempts, nothing changed. Very disappointing.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tinted Love (Red Neutralizer) did not tone down your color as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tory
febrero 21, 2018
Damaged my hair
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Tory
febrero 21, 2018
It made my hair unbelievably dry. I’ve used 2 moisturizing hair treatments since, and my hair is still pretty damaged from using this one time.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Tory - We appreciate you taking the time to provide your feedback and are sorry to hear you found our Tinted Love to be so drying. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mackenzie E.
febrero 19, 2018
Wish there was a before and after
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Mackenzie E.
febrero 19, 2018
The product seemed to darken my brassy hair some in darker lighting but when in bright light there was no difference. Not sure if it was just an illusion or I was hoping for darker hair. Some areas of my hair which previously had highlights turned blue I didn’t care about the blue as long as the orange was gone but it wasn’t truely. I would love to see before and after on actual hair to know the intended effect.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Mackenzie - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kim R.
febrero 19, 2018
More Pink than Red
Color seleccionado: Cobrizo
PUBLICADO POR:
Kim R.
febrero 19, 2018
This caused some of my strands to look pink. I ended up having to recolor my hair since it wasn't washing out.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Kim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jennifer D.
febrero 18, 2018
No visible change
Color seleccionado: Beige cálido
PUBLICADO POR:
Jennifer D.
febrero 18, 2018
I used this product twice a week, according to directions, until it was gone. I kept hoping I would see some results “with just one more use” but I never saw a noticeable change in my color- no brighter or warmer golden tones in my warm light brown/dark blonde hair😥 I will DEFINITELY NOT be repurchasing this product.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Victoria K.
febrero 14, 2018
After using it my hair feels very dry, otherwise it is a good product.
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Victoria K.
febrero 14, 2018
I am happy with end result,but the hair feels very dry after using it
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Victoria - We're truly sorry to hear that you found our Tinted Love to be drying. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan P.
febrero 13, 2018
Very irradiating to my scalp
Color seleccionado: Golden Copper
PUBLICADO POR:
Susan P.
febrero 13, 2018
Have e a rash on my neck. But I am really sensitive to certain ingredients. I had to stop using it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Susan - We're truly sorry that our Tinted Love (Golden Copper) left your scalp feeling irritated. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle K.
febrero 13, 2018
Not for me
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Michelle K.
febrero 13, 2018
Well my roots always come out orange, despite the esalon folks tweaking my color a few times. All this did was leave my roots orange and turn my ends green. Not exactly the desired result, will have to try yet another solution I guess!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tinted Love (Soft Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barbara O.
febrero 13, 2018
Not brown
Color seleccionado: Medium Brown
PUBLICADO POR:
Barbara O.
febrero 13, 2018
It turned my hair an awful red tint, and has not come out after 4 washes.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Katarina - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Per our Satisfaction Guarantee, we have reached out to you via email to see what we can do about remedying this situation. We value every client, and hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Gwendolyn
febrero 11, 2018
Hmmmm
Color seleccionado: Dorado
PUBLICADO POR:
Gwendolyn
febrero 11, 2018
Didn't make a difference
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Gwen - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Albania O.
febrero 11, 2018
It was too dark
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Albania O.
febrero 11, 2018
The color was too dark I just put in on for 10 minute it was black.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Christine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Meghan C.
febrero 3, 2018
Wrong color for me
Color seleccionado: Golden Copper
PUBLICADO POR:
Meghan C.
febrero 3, 2018
I was really excited when I found out about this product. I have a natural orangey ginger root hair color that can look muted and dull, especially in the winter, so I wanted to find something that would enhance the orange and brighten the color just enough. I thought the golden copper would be the right shade based on the picture but it was too golden and not orange enough. It didn’t really do anything for my shade. Overall the product is nice and made my hair feel soft but this color just wasn’t for me. Kinda disappointed it wasn’t right, but I guess that’s the trial and error of it!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Meghan - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alexandra P.
enero 30, 2018
Hair Turned Pink
Color seleccionado: Copper Mahogany
PUBLICADO POR:
Alexandra P.
enero 30, 2018
This product definitely turned my hair more pink than copper or mahogany. If you have any sort of lightened hair I wouldn’t recommend this color. I just hope the pink washes out soon!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Alexandra - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dana S.
enero 29, 2018
Made my skin burn
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Dana S.
enero 29, 2018
Made my skin burn and turned my hair green
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Dana - We apologize for the disappointing experience you had with our Tinted Love. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Dana S.
enero 29, 2018
Burning skin
Color seleccionado: Medium Brown
PUBLICADO POR:
Dana S.
enero 29, 2018
Made skin burn!!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Dana - We apologize for the disappointing experience you had with our Tinted Love. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Emily P.
enero 29, 2018
Barley Worked
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Emily P.
enero 29, 2018
got this after seeing a youtube video that this would reduce and remove red tones from brunettes however it barley did anything to my hair. first time i did exactly as the bottle said and left it for 2-3 mins and saw nothing so next time i left it in for 6 and 1/2 hours and only worked a tiny bit. disappointed, i was counting on this to work
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Emily - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
SeaFair
enero 27, 2018
Very disappointed
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
SeaFair
enero 27, 2018
This came with good reviews from hairstylist so I thought I would try it. My hair is a light ash Brown with gray. I used an ash dye to help eliminate the gray. My hair cane out with a lot of red tones. I've used an entire bottle of the red reducer and saw zero results. Very disappointed.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
SeaFair - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cathy B.
enero 27, 2018
Changed my hair color
Color seleccionado: Chocolate
PUBLICADO POR:
Cathy B.
enero 27, 2018
I ordered chocolate for my medium brown hair, this product turned my hair color to orangey, took 3 washes to get rid of it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cathy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne F.
enero 27, 2018
Not a fan!
Color seleccionado: Dorado
PUBLICADO POR:
Anne F.
enero 27, 2018
Actually seemed to cause more brassiness. Not happy with it at all,
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Anne - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
WAFAA I.
enero 25, 2018
turned the hair black
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
WAFAA I.
enero 25, 2018
turned the light brown hair black. I followed the instruction exactly. would not buy again .
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Wafaa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea M.
enero 24, 2018
Didn't work for me/ off-putting smell
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Andrea M.
enero 24, 2018
I had very high hopes for this product to remove the copper and red tones in my hair. My natural medium brown hair was previously highlighted...it had gotten too blonde looking for my preference so I recently had an overall Demi permanent chocolate brown done at the salon. As it begins to fade, SO MUCH copper and red is showing through. This product did absolutely nothing to neutralize it. On the other hand, at least it didn't turn it an unsavory color or shade....it just simply didn't do anything. I also found the smell to be very, very strong and it gave me a headache the three times I tried it. The smell lingers in the hair for a full day after use. I am glad it works for others, but it didn't do anything for me.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tinted Love did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katt
enero 24, 2018
Not for me
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Katt
enero 24, 2018
I purchased this product as I was told it would remove red and brassy tones, the product turned my hair darker and more red, which is not what I wanted. it also dried my hair out. this product was not right for my type of hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Katt - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
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