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8,938 Comentarios de clientes |
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Made my hair more redColor seleccionado: Neutralizador rojo I had really high hopes for this based on the reviews, but it did not work for me at all. In fact, it made the red tones in my hair stronger, which was very disappointing. I used it every 2-3 days over a two week period then discontinued use. I have medium length very fine dark brown hair (I dye my natural color to cover gray, but am prone to red tones). Not sure if my hair type has anything to do with the product not working, but I'm bummed this didn't work better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarlyn - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see you have reached out to us to discuss your hair care needs and how we can best assist you, per our Satisfaction Guarantee. |
No a matchColor seleccionado: Chocolate This did not match my colour and stained the shower walls so bad I had to have a professional come in a clean the entire shower walls. Will never use it again nor recommend it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Turns hair pinkColor seleccionado: Cobrizo I used this product as recommended and my hair turned a shade of pink that could not be considered natural even under the most unnatural circumstances. I would no recommend this product to anyone with red hair who wants their hair to look like their natural red hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Tinted Love?Color seleccionado: Dorado I really didn't see where it did much of anything. So I really can't say whether or not I liked it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
no thank youColor seleccionado: Red Copper the only PRO about this item is the smell. It smells very nice. However....no matter how carefully and sectioned off I applied this too my hair, it was ALWAYS a streaky mess. Some patches were a bright red, then other patches were not affected at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to resolve this matter. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
still somewhat undecidedColor seleccionado: Castaño claro still somewhat undecided if it's worth using, seems like it does help a bit to reduce brassiness, but no clear results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Not super happyColor seleccionado: Morado The color wasn't very dark we had to use a few applications to begin with and left it in for 10 min. It also Completely washes out in a swimming pool 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNichole - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
took all the color out of my hair! terrible product for me made my hair very dryColor seleccionado: Neutralizador violeta Made my hair very dry & brittle even after I used my "keepin it rich moisturizing". I never want to use this ever again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFaye - We’re sorry that you were unsatisfied with our Tinted Love and that it left your hair feeling dry & brittle. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Didint work.Color seleccionado: Neutralizador rojo Didint do anything. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRiham - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
A little extraColor seleccionado: Black This stuff helps keep the color rich. Only it's hard to get off your hands 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color shampoo for red hairColor seleccionado: Rojo Made my hair a flat red... no depth... didn't like at all. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Don't waste your moneyColor seleccionado: Castaño oscuro This product doesn't work, just is dark shampoo. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Hot PinkColor seleccionado: Cobrizo Great idea - but looked splotchy and hot pink. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Doesn't help at allColor seleccionado: Dorado To me this product doesn't help at all.. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizeth - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
tintColor seleccionado: Soft Blonde Neutralizer I really wanted this tint to work for me I have highlights that get brassy and need to be toned down. The color after my first use was perfect . I used it again three days later . The problem is the color does not last. I shampoo every other day with a color safe shampoo and on the days that I don't use the tint it completely washes out. Disappoint ed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to to revive or enhance hair color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. |
Fluorescent and difficult to wash outColor seleccionado: Cobrizo Much like the hue this made me have bright Fluorescent areas and didn't wash out for over a week. I used hot water and a harsh shampoo everyday to no avail. I would like to try the golden copper tinted love but am afraid to invest even more money into a product I'm not sure about. Really disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're sorry to hear that your Tinted Love resulted in and unwanted tone. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
UnevenColor seleccionado: Red Copper Left hair unevenly tinted, with chunks in the middle untouched. Why would it only miss a chunk in the middle, when my hair is always dyed a solid color?? Seriously disappointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEcass - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
wating to seeColor seleccionado: Cobrizo Waiting to see if it has any staying power. It did make a mess of my bath and shower curtain. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we've issued a credit to your eSalon account. We hope to continue helping you find hair perfection! |
Made my hair more red!Color seleccionado: Neutralizador rojo I had dyed my hair at home and as usual it turned out brassy. I always tend to go brassy very easily. I read about this product and thought it would be a good solution to keep the brassiness away. Was excited to receive it and try it. Followed directions left it for 3 minutes. I could tell even before I blow dried that my hair was more red than before! It did the exact opposite of what it said it would do. Disappointed, thought it was too good to be true and it was. Ended up going into my salon to get it fixed. The instructions are simple and straightforward, there isn't a way that I could have used it incorrectly. Just doesn't work, don't waste your time or money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHayley - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
NeutralizerColor seleccionado: Neutralizador violeta This did nothing to tone my brassiness. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKiera - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say and hope to continue helping you find hair perfection! |
IdekColor seleccionado: Neutralizador rojo suave This shampoo turned my blonde hair green how that happens I don't even know how and it does not work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Refresh great ideaColor seleccionado: Rojo Not the best for me, makes my hair dry but love the idea of a refresh in between coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGins - We're sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs! |
Jury is out for meColor seleccionado: Rojo I'm not sure this treatment really makes any difference for me. This could simply be because I color so frequently that my color doesn't have a chance to dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Because you felt our Tinted Love didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you! |
Good productColor seleccionado: Black Hair kept color a little longer but not as effective as I thought it would be. Maybe I'm using not enough, not sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Ellen - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not what I wantedColor seleccionado: Neutralizador rojo suave After reading numerous reviews and watching raving YouTube videos about this product, I was so excited to try this product but it didn't work out for me AT ALL. It made my hair so unbelievably dry, and my color looks even more brassy than before. There was also a weird residue leftover after I washed it out. Very disappointed in this. I would like to return this or exchange for the other red neutralizer but not sure if that will even work out after my first experience. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Hair like straw :(Color seleccionado: Golden Copper Ugh--- I really really wanted to love this, as I love this company and their coloring service. But it just made my hair feel really really rough-- like straw, even after a deep conditioning mask. Additionally, I just didn't notice much color payoff if any, which would've made up for some of the texture issues I experienced with this. I guess I would just be hesitant if your hair is fine and prone to tangles and damage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not my favorite neutralizerColor seleccionado: Neutralizador violeta I wish this worked differently. It doesn't give superior results to a neutralizing shampoo, even though the leave-in time is 2-3 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Does something but not enoughColor seleccionado: Neutralizador rojo suave I lightened my hair from brunette to caramel but was seeing some brassy warm undertones. This product does take out a bit of the brassiness/redness but it is subtle and makes the lighter caramel highlights a bit greenish in certain lighting. It does not add any shine and does dry out my hair a bit. It works a bit more effectively when I mix it with purple shampoo from a different brand. Maybe the red neutralizer would be better for light brown hair than this soft red neutralizer. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecca - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
YikesColor seleccionado: Golden Copper Color is splotchy at best-- even when carefully applied. I looked ridiculous every time I used it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Too redColor seleccionado: Chocolate Did not like this it made my hair too red and stained my towels 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs. |
It's okColor seleccionado: Neutralizador rojo suave I was all pumped to try this and then when I did wasn't as impressed as I expected to be. It does tone out a bit of the red but definetly not over 50% for me. Maybe I need to try the one meant for darker brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
It doesn't workColor seleccionado: Dorado It doesn't work. I use it and my hair is still getting darker. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tinted Love did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Too coppery for meColor seleccionado: Cobrizo I wanted to maintain the color I first used which was Demi permanent. This was too coopery and even appeared pinkish in the outside light. I won't use this again. I called for assistance and Courtney said she would send me one with more gold tones. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJen - We're truly sorry that our Tinted Love in Copper did not provide the experience you expected. Upon reviewing your profile, we see we have sent you a replacement in a different shade. We hope to continue helping you find hair perfection! |
UnsatisfiedColor seleccionado: Neutralizador rojo Turns my hair black. Please refund my money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We're sorry to hear that your Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
I chose the wrong colorColor seleccionado: Golden Copper I should have stuck with the plain copper 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarie - We're sorry to hear that you were disappointed by your experience with our Tinted Love in Golden Copper. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
WaxyColor seleccionado: Neutralizador violeta This product made my hair feel waxy and greasy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
FYI to usersColor seleccionado: Caoba cobrizo FYI poeple. if you wear acrylic nails, then you will want to wear gloves while using. This product discolored mine around the edges. I think the products needs to be a larger size. I really couldn't tell any difference using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephani - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Did not neutralize red in my hairColor seleccionado: Neutralizador rojo It didn't neutralize the red in my hair at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
Color is more redderColor seleccionado: Cobrizo Color is too red not what I am looking for 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaQuinta- We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Too red. Uneven coverage.Color seleccionado: Golden Copper Looked splotchy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKandra - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Did not workColor seleccionado: Neutralizador rojo suave This produkt only made my hair worse,and gave me slighty more of a green color where my hair is lightest. Disapointet since i've heard so many good things about the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnea - We're so sorry our Tinted Love Soft Red Neutralizer didn't work for you. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email! |
Did not neutralizeColor seleccionado: Neutralizador rojo Did not tone the red out of my hair, although my hair was dyed 3 months ago. Just recently dyed my hair brunette and will use as a daily shampoo to see if it will keep the color from fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarcy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not a FanColor seleccionado: Neutralizador violeta Makes my Hair unmanageable for a couple of days... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Didnt work for meColor seleccionado: Neutralizador rojo suave It turned my hair really green and grey looking i didnt like it at all. I was really excited to try this but i ended up disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSierra- We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Prisuct was great, but packaging wasn'tColor seleccionado: Medium Brown The cap broke after one use and leaked all over my shower floor, staining the entire floor. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly- Thank you for your feedback. We apologize for the disappointing experience you had with our (product name). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
I DID NOT ORDER THAT ROOT COVER UPColor seleccionado: Chocolate I am highly upset that you chose to debit my card for an order I neither wanted nor placed. Please, refund my money back on my card. Do not place any more orders.! Carla Goodson 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla- We are sorry you were unaware of auto delivery. We have turned off your Plan, and have cancelled your current order and transaction. Please check your inbox for more details about the refund. |
Waste of my money!Color seleccionado: Neutralizador rojo I tried the red neutralizer shampoo on line and it did absolutely nothing! I was so excited when I saw the young girl talk about how it takes out the brassiness out of brown hair. I gave it 3 tries and sooo disappointed. I left it on for 10-15 min hoping that it would lift the brass pigment from my hair and to my dismay it was a big disappointment. You can't trust everything you see online. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Can't say I see the differenceColor seleccionado: Rojo It really should be a thicker consistency so it doesn't pour all over the shower and stain it. It MUST be kept lid side up to keep from leaking out. I do love the smell though. 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebekah - We're sorry to hear that you were disappointed by your experience with our Tinted love in Red. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
No differenceColor seleccionado: Dorado I was expecting for this product to do what it said it would do but to my disappointment it made no difference. No shine, didn't keep my color lasting longer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We're truly sorry that our Tinted Love in Golden did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Color Enhancing crapColor seleccionado: Medium Brown left my hair too dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tinted Love (Medium Brown) did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Didn't do anythingColor seleccionado: Neutralizador rojo suave Did not neutralize any red in my hair. Waste of money maybe the red neutralizer would be better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJade - We're sorry to hear that you were disappointed by your experience with our Tinted Love in the shade of Soft Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not impressed with the productColor seleccionado: Neutralizador rojo suave Didn't tone or neutralize my hair at all. Didn't seem to do anything to my hair really. It looked exactly the same as before - still brassy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyla - We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
DisappointingColor seleccionado: Castaño claro I thought this would cover gray somewhat, temporarily of course, and it did not. I did not see that it did ANYTHING at all really. Like I said, disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We apologize your experience with our Tinted Love did not deliver the expected results. Unfortunately, as our Tinted Love is a pigmented shampoo it is not intended to cover gray hair. However, when used as directed it helps to reduce or enhance tones within your colored or natural hair. Again, we apologize for any confusion and that your results turned out differently than you expected. |
Did not workColor seleccionado: Neutralizador rojo suave This did not do a thing to my hair. Very sad because I ordered it and was excited from the reviews I saw on you tube. The orange in my hair is still there. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We're truly sorry that our [insert product name] did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Doesn't workColor seleccionado: Neutralizador rojo suave Did not help reduce brassinness 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrian - We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not the color I wanted.Color seleccionado: Red Copper I wanted a natural light auburn/copper color. What I got was coke can red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Drying for meColor seleccionado: Dorado I do not like this at all. I was looking for some shine but I got nothing from this product 😢 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - We're sorry to hear you did not like our Tinted Love Color Enhancing Treatment in Golden. We see you've already spoken with one of our representatives who sent you our Devoted to Hue Color Enhancing Mask as a replacement. We're glad we were able to help you find a different product you love! |
Didn't workColor seleccionado: Neutralizador rojo Didn't do anything to remove the brassy tones in my hair. I am extremely disappointed this didn't work, it also left a horrible residue that made my hair feel dry and coarse. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArlene - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Fine product, not right for meColor seleccionado: Cobrizo This definitely does add color to hair. As a redhead, it is so hard to keep color looking vibrant. However, and probably due to my own lack of knowledge about hair, it essentially dyed some of the lighter portions of my hair to a weird, very unnatural looking color. I was disappointed because I had very natural looking red hair and now it definitely looks less natural. I think this product would be great for anyone with single dimension color but if you have some highlights be cautious! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're sorry to hear you had a less than stellar experience with our Tinted Love Color Enhancing Treatment. When you bleach your hair for highlights or other treatments, it can affect the way your hair absorbs color. We have plenty of other shades that might pair better with your current hair color. We've added a credit to your account and are sending you a follow-up email. |
Color treatmentColor seleccionado: Dorado It was on but my hair was sticky and it didn't really rinse out well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Tinted Love in Golden did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not much resultColor seleccionado: Rojo Don't see much result after use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - We're truly sorry that our Tinted Love in Red did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
too scared to tryColor seleccionado: Cobrizo the color of the hair dye was so awful, I'm too afraid to try this product. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Darkens porous lightened hairColor seleccionado: Neutralizador rojo It should've been more apparent that this was for brunettes not highlighted hair. Luckily I only put it on the top and some on the sides and not all over because it turned my hair dark brown where I wanted a more translucent tone over orange brassy parts. I have a balayage to medium blonde with natural level 5-6 as base so the brassy is hard to tone nicely to blend/transition plus get the right tone. However the positive is this beats temporary rinse colors and sprays (which feels sticky) as I don't want to process my hair again for a while. Will add another review later to see how much washed off and how it looks after one shampoo, but I don't like having a first timer's too dark results. Also it would be helpful if people commented with more details about their hair color and tone and the effects of the color treatment color they used. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrxL- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
ColorColor seleccionado: Golden Copper I did not use my last shipment. It has been making my hair too red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Did not minimize brassy/red tonesColor seleccionado: Neutralizador rojo My hair is slightly brassy after going back natural(dark brown) after the prior balayage fading through. I left this product on my hair for about 4 minutes and it didn't make a different. It's a little messy because it's a dark color so I had to make sure to clean off of the tub so it doesn't stain. Oh and it kinda changed the color of the gel polish on my nails. Wish it would have worked.... going to have to use a toner or an Ash color to go over one more time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJordan - We're truly sorry that our Tinted Love Red Neutralizer did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Tinted loveColor seleccionado: Cobrizo This does nothing but make my shower water red.....it doesn't hold the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Color separatedColor seleccionado: Beige cálido I had difficulty keeping the color together. I shook it but it still remained separated. The color worked somewhat but not as strong in outcome as I would expect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Doesn't get the red outColor seleccionado: Neutralizador rojo suave I have medium brown hair. When I color my grey roots, it tends to grab any red, even with ash colors. I bought this to get rid of the red. Used it 3 times and it didn't change a thing. 1 star is for eSalon refunding me the purchase price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We're sorry to hear our Tinted Love Soft Red Neutralizer didn't provide enough neutralization. We see you've already spoken with one of our associates who helped you switch to a different shade of Tinted Love. We're glad to hear we were able to help you find hair color perfection! |
Did NothingColor seleccionado: Neutralizador rojo suave I used the red Neutralizer to tone down the red in my brown hair. I used the product as directed and didn't notice any change, tried a second time leaving it on a bit longer my hair got a bit darker muddy shade and I could still see some red tones. I didn't find this product useful the result was not what I was looking for . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEdna - We're sorry to hear that you were disappointed by your experience with our Tinted Love Soft Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
A ScamColor seleccionado: Dorado The only reason they send this as a free gift is so it will keep tinting your hair to make it seem like the color doesn't fade. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
DittoColor seleccionado: Dorado No difference 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOma - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
No DifferanceColor seleccionado: Golden Copper I used it & didn't see any difference in my hair other than it was dried out. I love the Devoted To Hue soooo much better! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that it is not intended to color the hair, rather allows you to refresh and maintain color between applications. Again, we apologize that you were dissatisfied with your experience and hope this information is helpful.We will take your comments into consideration and hope to continue helping you find hair perfection! |
It's okay...but....Color seleccionado: Neutralizador rojo I bought this to counter some really copper red colors my hair had turned into after my burgundy red had faded. I have dark brown hair and had a burgundy red bayalage in which my hair was lightened to get the color wanted. After the wine red color faded, it turned to a copper red color. So i bought this to counter that. On the cherry blonde parts (pieces where the red didn't originally take as much and faded quickly) it definitely turned Ash brown but didn't do much for neutralizing the copper red color to a cooler, ashy color. I had high hopes after ellebangs reviewed it, but I was disappointed in the end. I'v used it twice so far, so I'll keep using and building the toner so hopefully that does the trick. Edit: I was contacted by eSalon to maybe try a different product, and I'm so glad they did! I tried red neutralizer and it worked partially, in that it turned part of my hair ash brown and the other parts remained a copper red color. So I ordered chocolate brown and dark brown instead. I mixed the 2 and FINALLY my the copper red was gone! I love both the chocolate brown and dark brown color. I use them both periodically to maintain my color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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does not helpColor seleccionado: Soft Blonde Neutralizer this product did not keep my hair the color I ordered for any longer than just plan shampooing. I will buy my products from another supplier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're truly sorry that our Tinted Love Soft Blond Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Tinted LoveColor seleccionado: Neutralizador rojo I used it as directed but didn't see any difference in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEdie - We're truly sorry that our Tinted Love Neutralizer did not provide the results you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
A really brassy color boosterColor seleccionado: Golden Copper I bought this one while Golden Mahogany was out of stock - Golden Copper is just too light and brassy for me, personally. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrish - We're sorry our Golden Copper Tinted Love Color Enhancing Treatment wasn't the right match. Great news! Tinted Love in Golden Mahogany is back in stock. We've sent you an email notification and look forward to providing you with the perfect shade! |
Just okColor seleccionado: Neutralizador violeta I have used this color treatment to neutralize brassy tones in my blond hair. The shampoo was rich and did a great job of conditioning my hair but just so, so at taming the brass. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSteve - We're truly sorry that our Tinted Love Blond Neutralizer did not provide the results you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
So badColor seleccionado: Neutralizador rojo Makes your hair so dry and leaves horrible green shade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarika - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Tinted LoveColor seleccionado: Neutralizador rojo suave Makes my hair very brittle like straw, takes several days to recover from one use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole- We're truly sorry that our Tinted Love Soft red Neurtalizer did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
50%Color seleccionado: Castaño oscuro I did not find it very productive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElaine - We're truly sorry that our Tinted Love in Dark Brown did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Literally did nothinColor seleccionado: Neutralizador rojo I had moderate hopes as I know this wouldn't be a miracle but it didn't do anything to my brassy reddish brown hair, it actually made some of my lighter parts more orange looking? Maybe I should have got the blonde neutralizer for my balayage instead, I may try that next 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
feels like sLsColor seleccionado: Dorado Seriously dried out my fine, curly, light/med. golden hair,(color, over grey/white) hair,felt like using a sodium laurel sulfate shampoo,and the color was more beige, than bright golden, like i was hoping. Threw away, after 1 use. Got a good intro offer,on it so didn't return. Was so hoping would be a keeper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We're sorry to hear that you were disappointed by your experience with our Tinted Love in Golden. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
red nuetrilzerColor seleccionado: Neutralizador rojo suave Not sure this product is cutting the brassiness 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrances - We're sorry to hear that you were disappointed by your experience with our Tinted Love Soft Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Didn't work for me at all.Color seleccionado: Neutralizador rojo This product did not do anything for me. I didn't see even the slightest change in my hair tone. Waist of money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElena - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Did not work on my hairColor seleccionado: Neutralizador rojo I have light brown hair with orange tones in it, but the red neutralizer did not help and I had it in for an hour the second time I used it. Also a small amount of product considering the price. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFelicia - We're sorry to hear our Tinted Love Color Enhancing Treatment wasn't the product for you. We've added a credit to your account in the amount of your purchase. Look for our follow-up email for more information! |
Tinted loveColor seleccionado: Morado Didn't care for it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeea - We're sorry to hear you didn't care for our Tinted Love Color Enhancing Treatment in Purple. We've added a credit to your account so you can try something new. Look for our email for more info. |
Smells goodColor seleccionado: Neutralizador rojo Smells good, but it's so dark that i'm afraid to even use it on my hair to make them even more dark than they're now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEdita - We're sorry to hear our Tinted Love Color Enhancing Treatment in Red Neutralizer was too dark. You should still be able to neutralize warm tones with our Tinted Love Color Enhancing Treatment in Soft Blonde Neutralizer. We've added a credit to your account so you can try something new. Look for our follow-up email for more information. |
RunnyColor seleccionado: Rojo Red, but runny. It kept running right out of my hair. I didn't find that I got much color from using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We're sorry you didn't like the texture or pigment of our Tinted Love Color Enhancing Treatment. For an even bigger red pop, you can try our Devoted to Hue Color Enhancing Mask in Red. We've added a credit to your account so you can give it a try. Look for our email for more information! |
Dont see a differenceColor seleccionado: Caoba cobrizo I dont see a before/after difference when using this. Also, my hair seems to fade regardless. Not very happy with the product, but like the idea. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - We're truly sorry that our Tinted Love in Mahogany Copper did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs |
Didn't see a differenceColor seleccionado: Caoba cobrizo I may be expecting too much but I did not see a difference in color enhancement when using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
tintColor seleccionado: Cobrizo Fades too quickly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're sorry you experienced fading with our Tinted Love Color Enhancing Treatment! For the best results, we recommend using Tinted Love twice a week. Since the pigments in this treatment are a temporary color, consistent use creates the brightest, most long lasting effect. We hope this information helps you fall back in love with Tinted Love Color Enhancing Treatment. |
mahoganyColor seleccionado: Caoba cobrizo I would like the mahogany red highlights with shimmer of blond to remain vibrant. But a week in a half my hair looks washed out and color gets lighter and fades? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're sorry you experienced fading with our Tinted Love Color Enhancing Treatment! For the best results, we recommend using Tinted Love twice a week. Since the pigments in this treatment are a temporary color, consistent use creates the brightest, most long lasting effect. We hope this information helps you fall back in love with Tinted Love Color Enhancing Treatment. |
Horrible. I hate that I bought this.Color seleccionado: Dorado should have listened to all of the horrible reviews. I guess I was just hoping that all of the bad things would not be the case with me. I was wrong. After rinsing out of my hair a HUGE glob of hair came out...huge! That is not normal for me at all after I wash my hair. it actually made me cry and I was too scared to even comb my hair afterward because I was too scared more was going to come out. It also made my hair REALLy dry. I used a conditioner, a conditioning mask, and leave in hair conditioner afterwards, and my hair looks completely fried. . There was also not a hint of a benefit from this. I wish I never bought it. All of the negative reviews are real, and this should not be for sale anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're sorry to hear you had a terrible reaction to our Tinted Love Color Enhancing Treatment. Tinted Love is a temporary color treatment to enhance your natural or dyed tones. It is most effective when used twice a week, but can still be subtle if used to maintain current tones and prevent fading. We do not recommend using any color treatment product on damaged hair. Since you had such a negative experience with our product, we have issued a refund for your purchase. Look for your follow-up information for more details. |
No changeColor seleccionado: Neutralizador rojo I hate saying this because this is the first product I'm no obsessed with. It smells amazing, but it really did not change anything for me. I colored my hair red in the past, but have covered it several times with shades (usually neutral) of brown and the red is more prominent than ever. 😭 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison - We're sorry to hear that you were disappointed by your experience with our Tinted Lover Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not deliveredColor seleccionado: Neutralizador violeta I can't rate something I have not received. I paid for it 4/19. Today 5/4 still waiting on products 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- We're sorry to hear that shipping took longer than expected. We've reached out to you to send you a complimentary replacement. |
Another stepColor seleccionado: Caoba cobrizo Not convinced this helps since the roots start to show anyway and I have limited patience for yet another product in the shower and shampoo routine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandi- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Good color enhancer, poor consistencyColor seleccionado: Dorado The golden color enhancer worked great for refreshing my color. I even got a compliment on my color asher using it. The formula is too thin. Wish it was thicker. It was difficult holding it in my hand before putting on my hair. Also, it comes of the bottle very quickly because it's thin. The product got all over my white bathroom stand and stained it just like hair dye. It needs a different type of bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohnny- We're sorry you didn't like the consistency of our Tinted Love Color Enhancing Treatment. You can try our Devoted to Hue Nourishing Hair Mask which has a much thicker consistency and still comes in our beautiful golden shade. We've added a credit to your account in the amount of your purchase. Look for our email for more information. |
did not workColor seleccionado: Neutralizador rojo My hair was recently colored at a salon. I didn't like the vibrant orange undertones. I purchased this product to reduce this and I used it twice a week. I do not notice any improvement. I am no longer using this product because it didn't do anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No reduction in rednessColor seleccionado: Neutralizador rojo My hair is naturally medium ash brown. I occasionally put ash brown color on it to cover gray, and after a few weeks, the red tones creep in. I purchased the red neutralizer in hopes of restoring my natural ash brown without recoloring. I followed the directions exactly as printed on the bottle. The results were as follows: no reduction in red tones, my hair was left with an unpleasant smell, and it was super dry hair. I had high hopes for this product and am very disappointed that it did not work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly- We’re sorry to hear that you were unhappy with your results and the scent of our Tinted Love. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. We're constantly looking to improve our service and products based on what clients, like you, share with us. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Lovely SmellColor seleccionado: Soft Blonde Neutralizer Love the smell, but it didn't take the redness out of my hair... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzette- We're truly sorry that our [Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |