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8,945 Comentarios de clientes |
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AwfulColor seleccionado: Cobrizo Didn't like this at all made no difference really 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynne A. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
cancelColor seleccionado: Cobrizo Please cancel all future orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa R. - We can see that you already had a chance to discuss the matter with one of our Color Experts. Thank you for your patience. |
Great for the colorColor seleccionado: Cobrizo But my hair is dry after 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarine C. - We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Does nothingColor seleccionado: Neutralizador de rojos intensos Left the product in for 10 minutes and my hair looks the exact same! So gutted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHarriet A. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Very disappointed!Color seleccionado: Cobrizo The tint rinse turned my hair dark orange! Too coppery! I almost had a cow! The strawberry blond and the highlights were perfect before I used this! Very disappointed! Can I fix it with the blonde tinted rinse, as I still have some left? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth K. - We appreciate your feedback here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not provide the outcome that you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
I'm not sure what it is doingColor seleccionado: Cobrizo I like how it lathers up, but I'm not sure if it is refreshing my color. It seems light for my dark brown hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara G. Thank you for your feedback. We’re so sorry to hear that our Tint Rinse (Copper) did not meet up to your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Left my hair feeling sticky and stiffColor seleccionado: Beige cálido I did not notice a color boost after use, and the product left a residue in my hair. I won’t use it in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri- We apologize for the delay in our reply to your review. We're truly sorry that our Tint Rinse (Warm Beige) did not provide the color boost that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too warm.Color seleccionado: Castaño claro Didn't match my color, was even warmer than the original color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKellyn- We apologize for the delay in our reply to your review. We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint RinseColor seleccionado: Dorado I thought my hair would be shiny after I used the product, but I didn’t notice the difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelia- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DOES NOT WORKColor seleccionado: Neutralizador de rojos intensos disappointing. dont waste your money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmella- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It made my scalp break out, so.....Color seleccionado: Cobrizo That's my review. My scalp broke out and I couldn't use it more than once. I've used other red/copper color extenders/enhancers and haven't had anything like this happen, and I know everyone is different so you may not have the same experience. But as someone with not sensitive skin who colors their hair red/copper every 4-6 weeks when not in quarantine, it caused a reaction. I'll be looking for headbands until the lockdown is over. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRichelle- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Does NothingColor seleccionado: Rojo I used this product in the hope that it would give me another week out of my hair color, but it did absolutely nothing. I saw no tint, no color, no shade. I won’t be purchasing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen M. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you were disappointed by the results of your color application. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t make a differenceColor seleccionado: Neutralizador de rojos I love the hair coloring products, that I purchase monthly. But the tint rinse was a waste of money. It did nothing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllyson S. - Thank you for your feedback! We're sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details! |
Just not what I expectedColor seleccionado: Castaño claro Not what I was expecting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Lou C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. Please keep an eye on your inbox for more details! |
Did NothingColor seleccionado: Cobrizo I was hoping for a brilliant, noticeable copper but this did nothing to change the color, tone, sheen, or condition of my hair. I gave it a couple of tries with no results and then gave up on it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint rinse?Color seleccionado: Beige cálido I have used Tint Rinse numerous times and have really not been able to notice a difference. Maybe it's me, maybe it's my hair, I'm not sure. But I just can't see a change in my hair color in any way after I've used the tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon M. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details! |
No needColor seleccionado: Cobrizo No need for me to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMindy S. - Thank you for your feedback. We hope that you will have a chance to use our Tint Rinse (Copper) in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
NothingColor seleccionado: Beige cálido Did nothing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouise L. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details! |
root touchupColor seleccionado: Beige cálido I was excited to use the products today. Your kit was so complete (even 2 sets of gloves) I read your instructions several times, insuring to follow all directions. I used to do my hair years ago but not in the last 15 years. After drying my hair, I realized non of the gray was covered. I'm so disappointed. Nancy C 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy C. - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps. |
StreakyColor seleccionado: Cobrizo I have used this twice since coloring my hair three weeks ago. Both times it has left bright orange streaks in my hair and did not enhance or extend my color at all. Will not be purchasing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandi C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. |
Don’t botherColor seleccionado: Neutralizador de rojos Seen this product through a Facebook ad where it completely eliminated a mannequins brassy hair and turned the hair medium brown. Bought it hoping it would eliminate brassy tones on my hair but after 3 uses it didn’t do anything. Only plus is they refunded my money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie S. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! We truly appreciate your feedback. |
It hasn’t worked.Color seleccionado: Neutralizador de rojos Have used this item a good amount of times and I still have the red tones in my hair, fair to say i am disappointed seeing as all I’ve seen is amazing results and good reviews. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerr - We're truly sorry that our Tint Rinse did not help diminish the brassy tones in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Stains everythingColor seleccionado: Rojo I used this twice and then threw the whole thing away. It stains everything. Including the shower 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerryAnn B. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t do anythingColor seleccionado: Castaño claro I didn’t notice any change in my hair after using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie S. - Thank you for your feedback. We're truly sorry for the disappointing experience you had with our Tint Rinse. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please, keep an eye on your inbox for more details. |
not for meColor seleccionado: Castaño claro I can tell very little value when using this rinse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa O. - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the outcome you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Naja....Color seleccionado: Cobrizo Haare glänzen schön,aber ansonsten kein Effect. Dafür zu teuer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannelore W. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
Not too impressed.Color seleccionado: Neutralizador de rojos intensos I tried this on my hair according to the instructions and I do not see much of a difference. It looks the same. I thought it less brassy but still looking the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy J. - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not make any difference to your hair color. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not sureColor seleccionado: Cobrizo I’m honestly not sure about it. I guess I’m looking for something to add a richer red to keep it fresh. I don’t notice much difference when I use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda H. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
what for when color is wrongColor seleccionado: Rojo not what i expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly C. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
It really doesn't enhance anything except my shower stall is holding the color!Color seleccionado: Morado I find this product ineffective in enhancing color in between the hair dying. It seemed to dull out my color rather than add enhanced tint 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaomi L. - We're truly sorry that our Tint Rinse did not not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nicht brauchbar leiderColor seleccionado: Cobrizo Leider wurde nur das Deckhaar rot! Der Rest ist wie vorher. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana G. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
N/aColor seleccionado: Rojo Really didn’t notice much difference in my hair after using 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not crazy about thisColor seleccionado: Morado I really don't like or use this product. Is it possible to stop sending this from my order? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We're truly sorry that our Tint Rinse (Purple) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t see a differenceColor seleccionado: Cobrizo I have used this a few times and do not see a difference when I use it or don’t use it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Dorado I was expecting a color rinse. It feels like an extra shampoo that creates more lather than the regular shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIgsa- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
FarbspülungColor seleccionado: Caoba cobrizo Habe ich noch nicht benutzt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorle P. - Wir freuen uns unglaublich darüber, dass Sie unsere Farbe ausprobieren. Wir glauben, dass sie Ihnen super stehen wird. Nehmen Sie Ihnen ruhig Zeit. Viel Spaß beim Färben! |
Keeps color vibrant at a costColor seleccionado: Castaño claro I enjoyed using this product but switched to the correct color and then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Light Brown). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Medium brown hairColor seleccionado: Neutralizador de rojos intensos Got it the neutralize red tint in medium brown hair. Had ZERO effect, actually made it redder. Not please. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not reduce the red tones how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No resultsColor seleccionado: Neutralizador de rojos intensos I am not really seeing any benefit of this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Keeps color vibrant at a costColor seleccionado: Dorado caoba I enjoyed using this product to maintain my color vibrant but then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Never recievedColor seleccionado: Dorado Never recieved 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarisa - Thank you for your feedback. We're sorry to hear of your experience with Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Didn’t do anything to my hairColor seleccionado: Neutralizador de rojos intensos I feel like I wasted money on this product, it made no difference to my hair and the product seemed really watery as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedColor seleccionado: Dorado This left my hair dry and dull. I did see a refreshing of my color but the shine that was promised was not there at all. I would not purchase or use this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We're truly sorry that our Tint Rinse (Golden) did not provide the refreshing color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No difference?Color seleccionado: Castaño claro I’ve used this twice and I cannot see any difference. After shampoo, this is run through. It lathers up, which I was not fond of as I use non sulfate, none lathering shampoos to save my color. It is very drying, even with the use of conditioner. The second time I used a hair mask for additional conditioning but still drying. I believe I wasted my money 😖 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No ResultsColor seleccionado: Neutralizador de rojos intensos This product did nothing to neutralize the mild brass/red tones I have in my light to medium brown hair. After using the product my hair was shiny, but still had the brassy tones. Overall I'm disappointed. Would not purchase this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the desired results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
OrangeishColor seleccionado: Cobrizo Orangish results for me. Not what I was hoping for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrista - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Dried out my hairColor seleccionado: Cobrizo The color rinse I splurged on only dried my hair out and made it stiff and brittle and frizzy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Neutralizador de rojos intensos I don't see any difference after using it (and I followed the instructions carefully) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Not my thing kinda messyColor seleccionado: Morado Not worth the mess for the results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Tint Rinse GoldenColor seleccionado: Dorado War mir zu schwach, ist eher für ganz verblasstes hellblond geeignet! Für meinen Farbton hat es nichts gebracht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannelore S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
No changeColor seleccionado: Dorado I really didnt see where it made a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathie - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't workColor seleccionado: Neutralizador de rojos intensos I didn't notice any difference after using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Like itColor seleccionado: Dorado caoba I liked it make my hair look fresh, but I think It dried out my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLupita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Its okColor seleccionado: Rojo I wish that I could get the color to be a little more even but it is a good product to bring some shine back before I am ready to color my hair again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tint Rinse (Red) did not provide what you expected. We appreciate you sharing your feedback with us your opinion is valuable, and we are aleays looking to improve our customers experience. |
Not happy with productsColor seleccionado: Neutralizador de rubios Did not gone the yellow at all. In fact hair seemed more yellow. Very disappointed with products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNorah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair so statickyColor seleccionado: Dorado Make my hair so staticky, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's okColor seleccionado: Caoba cobrizo I added this item hoping to make my color stay fresh longer. I'm not convinced it does that. It's also very messy and colors your hands when you use it. It should come with gloves. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide color boost that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse hopesColor seleccionado: Neutralizador de rojos intensos I was really hoping to love this product, I had so much hope that I bought 2 after watching some YouTube reviews. I used the tint rinse every other day leaving it on as long as 15 minutes the last time. It seemed to add a darker hue to my hair, but didn’t get rid of the red. I did give 3 stars for fast shipping 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Dorado Too much blonde, had to mix it with a red shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGinger - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Contact DermatitisColor seleccionado: Neutralizador de rojos The product does a great job of covering the brassiness in my hair, but I cannot use it anymore. My hands get contact dermatitis everytime I use the product. Under ingredients, phenoxyethanol is listed. This preservative is banned in Japan as it can cause damage to the brain and nervous system. 2 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoxanne - We're truly sorry that you're unable to use our Tint Rinse (Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehColor seleccionado: Neutralizador de rojos intensos I guess it kind of covered the red/brassy tones in my brown for a few days. It wasn't worth how the "shine" ruined the good hair texture I had going. Do not like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just not for meColor seleccionado: Neutralizador de rojos I tried this rinse to see if it would bring out my natural color and even out some red I have. I have black hair so I do realize it would not change too much but I thought I'd try it anyway. It did make my hair incredibly soft and silky looking so I will continue to finish it but it didn't make any difference at all with my color or even anything out. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the balance of color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for bold colorColor seleccionado: Cobrizo This product gave no tint to brighten or revive my bold color of copper. I was very disappointed after using the product. Looking at the color that was represented in the picture I thought it was perfect. Didn’t work at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We're truly sorry that our Tint Rinse did not provide the bold color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wrong ColorColor seleccionado: Morado I did not expect green-hued hair. The roots and the ends have an obvious color line. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We're truly sorry that our Tint Rinse did not provide you the color tint that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NopeColor seleccionado: Neutralizador de rubios Didn’t do anything 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRonni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
UselessColor seleccionado: Neutralizador de rubios Did not help to reduce unwanted yellow 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEkaterina - We're truly sorry that our (Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NopeColor seleccionado: Castaño claro Didn’t do a thing 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRonni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Extrem trockene HaareColor seleccionado: Dorado Nach der Anwendung waren meine Haare strohig und liessen sich kaum kämmen 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
It wasn't redColor seleccionado: Rojo I had just dyed my hair red a week ago and when I used the Tint Rinse it made my hair brown and took away all of the bright red I had just paid for. I am very upset that this happened. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback. We apologize for the disappointing experience you had with our Red Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products, and truly value everything our clients’ say. |
Just OKColor seleccionado: Cobrizo I'm not sure this product actually does anything for my hair. It's pretty when it comes out of the bottle, kinda glittery. And I like that it doesn't stain my hands. But I can't tell that it makes a difference, and for the price I don't really think it's worth it to purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Doesn't work - save your money & shipping costsColor seleccionado: Neutralizador de rojos intensos Tried using it a couple times, as directed. Absolutely no change to my tint. Really disappointed, after paying $6 to have this shipped - took a week to arrive and product did not work as described. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the reduction in the deep brassy or red tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TINT RINSEColor seleccionado: Rojo I love your tint rinse in Copper. I wanted to see if the red would improve my hair color but it is not working. I will stay with the Copper Tint Rinse. It work well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Does nothingColor seleccionado: Neutralizador de rojos intensos This product is a scam 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. Please reach out if we can assist you further. |
The color looked 'phoney' to me.Color seleccionado: Cobrizo Didn't like it. showed up on pillow case. Color was brassy or something. A friend even asked me if I did something new to my hair. She didn't seem to like it either. Only used it once. Can I return it? It's not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tint Rinse (Copper) did not provide what you expected.. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does nothingColor seleccionado: Castaño claro This product is a scam 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say. |
Not happy with productColor seleccionado: Morado Making my hair opaque and not true color staying in hair.., 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnemarie - We're truly sorry that our Tint Rinse (Purple) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too messyColor seleccionado: Caoba cobrizo It comes in a tube but is a liquid. Should at least come in a pump for control. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We're truly sorry that our Tint Rinse (Mahogany Copper) was too runny. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DissatisfiedColor seleccionado: Dorado This product I am very dissatisfied with. I see no results since I've been using it. I used to buy a product over the counter similar to this one that you have and I was happy with it. I will not purchase this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We're truly sorry that our Tint Rinse (Golden) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Package was damagedColor seleccionado: Dorado There must of been a hole in the top of the bottle because it was all over the inside of the box. Would like a refund on the tint rinse please. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We're truly sorry that our Tint Rinse (Golden) arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ok. Not greatColor seleccionado: Castaño oscuro I like how the shine comes with usage but it makes my hair greasy and I don’t like how it smells 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good RinseColor seleccionado: Castaño oscuro I like this but wished it was a bit stronger sometimes it takes to my hair and sometimes I get no coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShanna - Thank you for your feedback. We apologize for the disappointing experience you intermediately had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Expecting too much?Color seleccionado: Dorado caoba Maybe I was expecting too much when I purchased this. I've only used it a couple of times so far and I did not notice much difference in the color being boosted or extra shine. I will continue to use it twice a week as recommended and see if I change my opinion. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen - We're truly sorry that our Tint Rinse (Golden Mahogany) did not boost your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t buyColor seleccionado: Cobrizo Did not like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
DOES NOT WORKColor seleccionado: Neutralizador de rojos I purchased the red neutralizer to try to dull how brassy my undertones in my dark brown hair. This product does NOT work. It literally did nothing to my hair. It didn’t change anything, besides making my hair dry. Don’t waste your time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ok...Color seleccionado: Neutralizador de rojos intensos Didn’t camouflage my grey at all but my hair is very soft and shiny !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerry - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right colorColor seleccionado: Cobrizo I thought this would be a great boost but it was the wrong color , it turned my color more orange.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I don't know if I like or notColor seleccionado: Neutralizador de rubios I used this product two times so far. I feel my hair more dry and is breaking on little pieces. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHilda - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This was a waste of my money.Color seleccionado: Neutralizador de rojos This junk was terrible. Complete and total waste of my money. I tried it on multiple different occasions and it continuously failed me. I want my money back. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRalaina - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't helpColor seleccionado: Dorado Product did not put gold in my hair like I wanted. You were very nice to refund me promptly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tint rinseColor seleccionado: Dorado Does not do a thing for my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTorea - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't really notice much difference with thisColor seleccionado: Dorado I really can't tell much of a difference when using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
tintColor seleccionado: Caoba cobrizo Tint does not last long 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not see anythingColor seleccionado: Dorado Did not notice any benefits from this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We're truly sorry that our Tint rinse ( Golden) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I liked it but it didn't cover well enoughColor seleccionado: Rojo It was a nice touch up but i still lost the gray coverage after 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNena - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Subtle differenceColor seleccionado: Castaño claro Didn't notice much of a change. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Tint Rinse in (light Brunette) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice ideaColor seleccionado: Morado It's a good concept, but it doesn't work on my hair. Just ended up with an extra step in the shower and the color smudged on my pillows. Ohhh well. Maybe it works on another type of hair? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosF.M. - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't notice any resultsColor seleccionado: Caoba cobrizo Wont buy again. It didn't enhance or revive my color al all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - We're truly sorry that our Tint Rinse (Mahogany Copper) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does nothingColor seleccionado: Cobrizo Doesn’t help with anything 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Je ne sais pas si c'est efficace.Color seleccionado: Cobrizo Utilisé deux fois, mais je ne vois pas comment ça peut marcher dans le sens où dès que le shampoing mousse il devient blanc, et le temps de pose est très court, je ne sais pas comment les pigments peuvent servir le cheveu. Agréable pour un shampoing mais je ne pense pas recommander, de toute façon, à part la couleur chimique, j'utilise normalement des produits faits-maison. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par email afin de remédier à cette situation. |
Appreciated the tint rinse but ineffectiveColor seleccionado: Neutralizador de rubios I appreciated eSalon's prompt effort to correct a bad color experience, and the tint rinse arrived 48 hours later, however it did not tone down the orange hair or correct the problem. I did have to go into a salon to have a color correction treatment done. I learned that color by mail order just is too risky for me despite the friendly and prompt service from Salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help! |