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8,945 Comentarios de clientes |
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tint rinseColor seleccionado: Neutralizador de rojos still deciding on whether I like this product or not. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - Here at eSalon, we are always striving to create the best products possible. We value your feedback and we have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Purple!!!Color seleccionado: Morado Did not leave a tint of purple, very disappointed 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosD m B. - We're truly sorry that our Tint Rinse did not provide the purple tint you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not work like saidColor seleccionado: Dorado I have light hi-lights & wanted some gold but did not work at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We are so sorry to hear our Tint Rinse did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! We have reached out to you via email to discuss this matter further,please keep an eye on your inbox for more details. |
Doesn't work at allColor seleccionado: Caoba cobrizo I got this product because I thought it would put color in my hair, I have previously bleached hair and there's a 0% difference after I use it. My hair looks completely the same color and I wasted my money on this because all the reviews were really good but it didnt work at all, I followed the instructions. It's a waste of money I advise no one to waste their money on this terrible product. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSidney - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very dryingColor seleccionado: Neutralizador de rojos intensos The product absolutely works to tone brassiness out of light brown hair but it is incredibly drying. My hair is thin and fine and after the treatment it felt as though my hair would break. I would recommend a very deep conditioning treatment before and after use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointedColor seleccionado: Dorado I knew it wouldn't change my color on my ends but read that it give your hair shine. When I used it I got nothing, no shine at all. It look like I didn't use the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tint Rinse did not provide the shine you expected. We have emailed, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I thought it would be a conditionerColor seleccionado: Cobrizo The color rinse is good in that it adds color nicely, but I found the formula drying. It is more of a second shampoo and I expected a condition. So, perhaps it was out of sync with expectation. But, like with all eSalon items, the quality is top notch and the customer service is exceptional. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper) and that your hair felt dry. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
did not useColor seleccionado: Neutralizador de rojos did not use - I had to rinse out the color immediately - will not use any of these products again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Long deliveryColor seleccionado: Neutralizador de rojos Hair went bit greenish & long delivery 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVnny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
tintColor seleccionado: Dorado I really do not see any difference when I use this rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
I'm going to pass on this tintColor seleccionado: Cobrizo It made my hair too orange and didnt come out right away. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Dries my hair outColor seleccionado: Dorado caoba This product dries my hair out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - We're truly sorry that our Tint Rinse (Golden Mahogany) left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinceColor seleccionado: Neutralizador de rubios Je ne l'ai pas essayé mais dès que je peux je donne mon avis 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyriam B. - N’hésitez pas à partager votre expérience ici, votre expérience peut aussi aider les autres. Nous attendons votre retour sur notre Tint Rinse avec impatience ! |
Not Sure if it WorksColor seleccionado: Cobrizo I've been using this weekly since September. I can't say I notice any difference after use. It does have a nice lather, but although it is a rich copper color coming from the tube, no color is left in the tub, on my hands or body, and the lather is pure white. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa C. - Thank you for your feedback! We are so happy to hear you are loving your Tint Rinse. Nothing makes us happier than hearing we were able to make your Hair Goals a reality. Thanks again for sharing your opinion with us! Your eSalon Team |
Never deliveredColor seleccionado: Dorado Bad service and no answer from company 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertos99999 B - We’re so sorry to hear you had such a frustrating experience, Our eSalon Color Happiness Guarantee is something we always stand behind. We've contacted you via email, please check your inbox. We truly appreciate your feedback. |
Left my hair looking weird!Color seleccionado: Cobrizo I found that this did not cover my hair well so I ended up with patches of hair that looked very orange and bizarre! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're truly sorry that our Tinted Love (Copper) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does it work?Color seleccionado: Cobrizo I'm giving this 3 stars because I truly don't notice a difference whether I use it or not..If I use it, my hair looks the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeasha - Thank you for your feedback. We are sorry to hear that you did not notice a difference with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Never received :(Color seleccionado: Rojo I ordered the tint rinse before asking that my root touch up be brightened. Still wondering if I'm going to receive it or not, before I continue my color regimen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShawna - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No effectColor seleccionado: Dorado I don't see any effect on my color at all from this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLesley M. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Dorado Had minimal effect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Tint Rinse (Golden) did not provide the warm tone enhancement you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Can't tell the differenceColor seleccionado: Neutralizador de rubios I don't want to say anything bad about this product because it's my hair color is so drab I can't tell when I use it and when I don't so I'm not going to say anything bad about it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene N. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wenig EffektColor seleccionado: Neutralizador de rojos intensos Wirkte leider bei mir nicht. Habe hellbraunes Haar mit Kupferstich - dieses ist leider immer noch da. Schade! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVnny - Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Waist of moneyColor seleccionado: Cobrizo Total waist of money it doesn't expand the life of your color total scam 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeeanne E. - We're truly sorry that our Tint Rinse (Copper) did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SlipperyColor seleccionado: Rojo I literally had to buy a bathmat in order to use this. The first time I used it was positively scary. It was so slippery on the bottom of the shower. I had to hold onto the walls to get out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Tint Rinse (Red) application did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
UndecidedColor seleccionado: Beige cálido Not sure if this actually makes any difference, other than perhaps slightly shinier. Difficult to discern the difference before and after use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeff - Thank you for your feedback.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Ok, but didn't notice much differenceColor seleccionado: Dorado The product was ok, but I didn't notice much difference in color or shine. Probably won't buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're truly sorry that our Camo Mist did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This doesnt tint rootsColor seleccionado: Cobrizo I do like the refresh of overall color but it doesn't tint the roots at all. So my regrowth is still not blended well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicolle - Thank you for your feedback! We're truly sorry that our Tinted Love (Copper) did not provide the regrowth coloring you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Reaction to tint rinseColor seleccionado: Neutralizador de rojos I had an allergic reaction to something in this tint rinse so I am not interested in using it again. Great idea just not for me. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We're truly sorry that our Tint Rinse (Red Neutralizer) caused an unexpected reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Love the ideaColor seleccionado: Morado I wish this worked for me. The color/level of tint is fine, but I don't like the way it makes my hair feel (like there's a sticky residue all over my head that I can't rinse out..). I've used it a handful of times, thinking maybe there was something I could do differently, but there isn't. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We're truly sorry that our Tint Rinse (Purple) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Why was I sent Red?Color seleccionado: Rojo I did an assessment for my hair color and they came back with the color burgundy to match my color, I'm not sure why the specialist I was speaking with in October sent me Red... I was also wondering if this is what is making my hair so dry and brittle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dries my hair outColor seleccionado: Dorado caoba I can’t really tell if this has a positive coloring effect on my hair. It does dry it out terribly and makes it frizz. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bon produitColor seleccionado: Dorado Bon produit qui tient ses promesses bien qu’il éclaircisse un peu trop la couleur ( la couverture cheveux blancs s’estompe plus rapidement. Les reflets dorés sont magnifiques. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElodie A - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez au niveau de la longue tenue de votre couleur. Je constate que depuis vous avez reçu une nouvelle coloration, je vous recommande donc d'utiliser le Tint Rinse qu'une fois par semaine pour éviter que votre couleur s'estompe trop vite, tout en gardant les reflets dorés désiré. |
Hasn't Done Anything After Three WashesColor seleccionado: Neutralizador de rojos intensos I purchased this tint rinse because I wanted to balance the warm tones in my light brown hair. I dyed my naturally brown hair a very bright red color and maintained it for about 7 months before I decided to dye over the red in an attempt to return to a tone as close as possible to my natural hair color. As the brown hair dye has started to fade, my hair has become very warm and brassy again. So I decided to try this product. After using this tint rinse three times, I haven't noticed any difference. Maybe if you used multiple bottles of this, you would start to see a change but I'm hesitant to purchase it again because I feel like there's a good chance it will continue to be a complete waste of time and money. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAudrey - We're truly sorry that our Tint Rinse did not provide the results you expected.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Can useColor seleccionado: Rojo My hair color from esalon was all wrong so I can't use this and was unable to return or get another one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good but dries my hair.Color seleccionado: Dorado I like the color but seems to dry out my hair quite a bit, especially the ends. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t notice a changeColor seleccionado: Dorado caoba I used this once, about 3 weeks after coloring my hair. I didn’t notice a difference at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
For All Over Temporary Hair ColorColor seleccionado: Rojo Ok so let me start by saying I did not use this product to just revitalize color. I used this product with intention to completely change my hair color for Halloween. I am a natural medium to light range brunette with a lot of blonde balayage all the way to my roots. I think if you wanted to use this product to increase time between coloring it would work beautifully. Application: the application is not as simple as shampoo it into your hair and be done. If you do it this way, it will be spotty. I recommend getting your hair wet, not dripping wet, and then standing in front of the mirror and applying it generously in sections. (I have a lot of fine, porous hair). I also left it in for a lot longer than 3 minutes as directed. For a completely different hair color as I intended, I used almost the entire bottle and it was still patchy in some areas. Residue: this product will NOT stain your skin at all. I used my hands to apply it and it only stained under my finger nails a little bit. It does transfer when wet but not at all once it's dry. Use an old towel if it makes you feel better but it will come out in the wash. (I used an old white towel and bleached it and there is no trace of red anywhere) Aftermath: I have washed my hair 4 times now. I have used gentle clarifying shampoos to help speed the process but it is already 70-80% completely out of my hair. If you want this product for its intended use I can see how some of the reviews say it does not last long enough. However, since I just wanted to be a red head for a night, I am happy with how fast it is washing out. Overall it is not an expensive product and I feel like it is worth a try. I gave three stars because there are faults with the product but overall it wasn't below average. 6 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArden - Thank you for reaching out to us here at eSalon! We're thrilled to hear that you're enjoying Tint Rinse (Red). We truly value your feedback and look forward to hearing from you again in the future. |
don’t see a noticeable differenceColor seleccionado: Neutralizador de rojos I tried it for the first time yesterday. Put it on for 5-7 mins vs the 2-3 mins recommended but still did not see much results. The only thing I noticed was that my black roots blend in better with the rest of my brown dyed hair. Maybe I need to use more, keep it on longer or use multiple times to see results. But that makes things a lot less convenient and besides it’s wont be worth all the trouble for a temporary result as others here have said the results last only 3-4 washes. So not very thrilled about the results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarma - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Messes up any blonde tones in your hairColor seleccionado: Neutralizador de rojos intensos Sooooo I had a nice balayage that was medium brown and light ash blonde... my brown turned orange so I used this to fix that problem. It helped my brown... HOWEVER, my blonde looks warm and not pretty and bright anymore. I didn’t expect it to ruin my blonde :( sad.. I don’t know what to do now Does work for the brown though so I kept the rating at 3 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NothingColor seleccionado: Neutralizador de rojos This shampoo sis nothing to tone the brass for my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. However, because you were unhappy with the results, we have gone ahead and added a credit to your account, per our Satisfaction Guarantee. We will reach out to you shortly with more information. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
blueColor seleccionado: Neutralizador de rubios good but my colour lasted long enough without this 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShirley - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Dorado Honestly this did nothing for my hair at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We're truly sorry that our Tint Rinse (Golden) did not provide the warm golden tone enhancement you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Adds amazing shine but that's itColor seleccionado: Neutralizador de rojos intensos I have medium brown hair at the roots to light brown at the tips (all dyed) my last hair color job was starting to turn reddish at the top and brassy towards the lighter brown, so I bought this. Sadly, it did not neutralize it one bit, and I used it twice just in case. It did, however, add amazingly beautiful shine to my hair, so not a total loss in my book. I'm debating if I should try the dark brown, but the shipping does take about a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my hair give brass tonesColor seleccionado: Dorado my hair was perhaps to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEsmeralda - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint not tintingColor seleccionado: Cobrizo I've used this twice a week since I applied the initial color and I can't see any difference after I do it. The color has faded dramatically since I applied it. Overall, I don't think the tint rinse is doing anything and is more of a pain in the butt to weave into the routine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - We're sorry to hear that you were disappointed by your experience with our Tin Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Stains hands and anything it gets on for daysColor seleccionado: Cobrizo Beware. This toner is a nightmare to use. It doesn’t come off your hands no matter what you try. It stains everything in its path. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
DisappointedColor seleccionado: Rojo disappointed honestly. Makes my hair smell nice but isn’t doing anything for the colour. The red in my hair is fading so I thought this might help but after 3 uses, nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that it is not intended to color the hair, rather allows you to refresh and maintain color between applications. Again, we apologize that you were dissatisfied with your experience and hope this information is helpful. Since you were unhappy with your results, we've issued a credit to your eSalon account. We will take your comments into consideration and hope to continue helping you find hair perfection! |
Way too pink after using thisColor seleccionado: Caoba cobrizo This tint ends up giving my hair a pink effect after using it. My hair is a red copper from the esalon color. What's up? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the effect you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tunt rinseColor seleccionado: Dorado caoba Don't like the color-too brassy But I chose it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLoretta - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Lathers like a shampooColor seleccionado: Dorado caoba I think this product is more of a shampoo than a rinse. Not sure if it is suppose to lather like a shampoo would. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla - Thank you for your feedback. We apologize for the confusion with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
This product definitely it's no good for a brown hair with few lighten tones.Color seleccionado: Dorado caoba It made my hair ginger/ orange. I Checked description on website for what color is good, but unfortunately doesn't make good for mine. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKamila - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much differenceColor seleccionado: Neutralizador de rojos intensos I have tried this product a couple of times, as I thought it must be something I was doing wrong, but no. There is little, or no, difference to my hair. I really wanted it to work, but I found that it doesn't. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not worth the moneyColor seleccionado: Castaño oscuro I wasn’t pleased with the tint rinse it actually made my hair really dry & left a weigh down feeling 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacky - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Can't review because I did not receive itColor seleccionado: Dorado Where is my shipment? According to tracking it left New York, then went to Las Vegas, to Illinois and then to Georgia. No tracking updates in the last 2 days. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We are sorry to hear your shipment has not arrived! Keep an eye out for an email from us to see if we can get this resolved for you. Thanks for choosing eSalon! |
ResidueColor seleccionado: Rojo This product seems to leave a filmy residue on my hair that feels kind of gross. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
A Joke-I won't try again but I raised from 1☆ due to better customer serviceColor seleccionado: Morado Didnt work at all. A complete waste of money and horrible customer service. Edit 10/17/19: Desiree from esalon reached out to me after receiving this review. She was very polite, offered solutions, and helped me feel better about my experience. Thanks, Desiree, for now, I have raised my review from 1 star. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not NoticableColor seleccionado: Neutralizador de rojos intensos I didn’t see any difference in my hair after using this product so not sure what it’s actually for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Cobrizo No other comment 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We're truly sorry that our Tint Rinse (Copper) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No goodColor seleccionado: Neutralizador de rubios Feels very bad in hair. Doesnt smell to good eithier.Turned my hair orange. I was sent replacement bottle that turned my hair dark red. Very unhappy. I would so like to be refunded. I wish they had of told me from the beginning I couldnt go blonde from light brown with this product. I was told I need to go to professional salon. Thanks for telling me after I put this eye burning awful smelling product in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
SloppyColor seleccionado: Castaño claro I am not thrilled this is messy ....Still evaluating 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Wrong colorColor seleccionado: Castaño claro So I got a very dark tint. When I put it on my hair it bacame a very dark brown. My sister dyes her hair a dark brown and LOVED the tint, but I would prefer the golden brown next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't do anythingColor seleccionado: Cobrizo Waste of money, this doesn't do anything to brighten or refresh color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TintColor seleccionado: Dorado caoba Not sure of expectation! But under performing for that price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatsy - We're truly sorry that our Tint Rinse (Golden Mahogany) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
BummedColor seleccionado: Neutralizador de rojos I am so bummed! I saw a YouTube video about this product and read the reviews for it online. Everything indicated that this product Is amazing for toning down red hair. I have naturally brown hair that was dyed red a while ago. Now my hair is a reddish brown color. I used a nice amount of this product and left it on my hair for the recommended time. Not only did the color not change whatsoever, my hair now feels rough and tangled. I'm so sad because everyone online says how great this product was and I couldn't wait to try it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
UnsureColor seleccionado: Cobrizo I'm not quite sure I know what this is doing exactly.... I use it just in case it is working. But I dont notice a difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaitlin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did Absolutely NothingColor seleccionado: Dorado caoba What a bummer - I had high hopes for this. It did absolutely nothing, despite applying it as a mask, under a heat cap for 30 minutes. I placed an order for Overtone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The colorColor seleccionado: Cobrizo the copper inhancer, looks copper but it doesn't make my hair look copper 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wrong colourColor seleccionado: Cobrizo The colour didn’t show on my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandice - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dried my hair outColor seleccionado: Morado It's okay. It dried my hair out quite bad when I first used it. But I have kept trying it. I don't know how well it keeps the color, but overall its good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth itColor seleccionado: Neutralizador de rojos I tried this tint rinse after the “soft red” neutralizer didn’t show any noticeable results. Unfortunately this one was the same- doesn’t help to get rid of brassy tones in my hair. I do love the smell and way it makes my hair so soft though. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't really work to tone brassy hair very wellColor seleccionado: Neutralizador de rubios It may have toned my hair slightly, but really wasn't effective. It was sudsy, and kind of weird. I think it added to the drying effect the color had already had. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
nothing exceptionalColor seleccionado: Neutralizador de rubios was an average conditioner, had to use another with it to soften my hair after colouring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Ugh! :(Color seleccionado: Rojo This stuff is awful and I have the pictures to prove it. Not good on strawberry blond hair. It messed my hair up so bad, I looked like a clown. I had to re-dye my hair a very very dark brown to cover it. Not happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNikki - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work on my brassy light brown hairColor seleccionado: Neutralizador de rojos I bought the red neutralizer hoping to help get unwanted red tones out of my hair, which gets red from sunlight. I left it on at first for 2-3 mins as the bottle says, no results, nothing. Read some reviews and tried leaving it on for a full 5 mins, still no difference. Also didn’t feel any benefit of smooth silky hair afterwards, so unfortunately this product just didn’t do anything at all to my hair. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadeleine - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
EhhhColor seleccionado: Dorado caoba Nah I am not gonna but again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmi - Thank you for your feedback on our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I expectedColor seleccionado: Cobrizo I used the tint to just give my color a little boost yesterday and after drying my hair was very copper colored. I was not pleased, I thought my color would be just a shiny sandy brown which is the normal color but the copper color was far too bright for me and I am now having to use a clarifying shampoo to try to take some of the copper color out. This color may work for some people, its a pretty color but just not for me. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No color difference, but moisturizing.Color seleccionado: Dorado My hair is naturally brown. I wanted to add a brighter complexion and this product was recommended for that. The first time I used it after shampooing, I noticed no difference (just like every product I've used on my hair). I started using it twice in the shower, still no noticeable difference and I shower everyday so I thought that by now I would get what I paid for. I debated returning this product, or using it until the bottle is finished to see if that takes effect. However, I do notice my hair is more moisturized and no longer as frizzy,. Thank u, next product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosViolet - We're truly sorry that our Tint Rinse (Golden) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just okColor seleccionado: Neutralizador de rojos I didn't really see much of a difference after use for neutralizing red. I feel like it did add shine though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're truly sorry that our Tint Rinse (Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
color differenceColor seleccionado: Cobrizo Does not seem to be a difference in color using it or not. May be able to tell more when I use it after a couple of washings 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarianne - Hemos mandado un correo electrónico para ver qué podemos hacer para remediar esta situación. Valoramos a cada cliente y esperamos proporcionarle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para más detalles. |
Made my hair feel weirdColor seleccionado: Castaño claro This product made my hair feel strange like it wouldn't rinse out. It lathered like shampoo so I rinsed and tried again and it still did that. No real color boost either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianna - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
100% guaranteed UNSATISFIED CUSTOMERColor seleccionado: Cobrizo I was a little nervous about ordering your product because I never order things online, change my hair color nor do I use anything other than my $2.97 box of Revlon bright auburn hair color from Walmart. My hair had taken on a Coppertone and I was hoping to maybe tone it down a bit so I figured I would try it and if it did not work the product was 100% guaranteed. After getting unsatisfactory results from the product I requested a refund. I was given a $10 refund in a $20 credit on my $30 purchase. I was told that because I used the other products that I ordered I could only be given a $20 credit which is completely ridiculous since those products or used with the hair color. Since I PayPal was only credited $10 I still owes $20 balance which in return was deducted from my checking account putting me in overdraft status which cost me another $30! I am so serious also let this product has not only done to my hair that's all I am left with product can I use $20 credit from a company I would never use again and definitely would never recommend to anyone! Your refund guarantee is completely misleading it makes no sense you are able to give me a $10 refund on my hair dye which obviously was used and you should be able to give me a refund on the $20 worth of product that went with it. I still intend to dispute this bill and intend to file a fraudulent charge against your company. I will also be filing with the Better Business Bureau as well as giving my bad review to as many people as possible online so that I can save others from the hassle that I've gone through. I paid $30 for the product I was unsatisfied plain and simple it should have been refunded to my PayPal the way it was paid... IN FULL! From a 100% GUARANTEED UNSATISFIED CUSTOMER Amanda Satison 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did Not Receive with my OrderColor seleccionado: Cobrizo I did NOT receive Any Tint Rinse this time. Tried to contact company no response 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We're truly sorry that our Tint Rinse did not arrive with your order. Please be on the lookout for an email from our team to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Horrible!! Hair fell out in clumps!!Color seleccionado: Neutralizador de rojos Do not use. Used product as directed and my hair fell out immediately in clumps!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our product. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tint RinseColor seleccionado: Cobrizo It was to coppery for my taste 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
This didn't make any difference in my hair colorColor seleccionado: Morado I've used the tint rinse a few times now and I don't see any difference in the color of my hair and it leaves a weird film on my hair. I'm sure this works for others but it did nothing for my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Never receivefColor seleccionado: Beige cálido Never received 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen - We’re sorry to hear that you did not receive the Tint Rinse (Warm Beige) in your order eSalon order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
TintColor seleccionado: Cobrizo Not noticing much of a difference when I use it in between shampooing and conditioning 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothy - We're truly sorry that our Tint Rinse (Copper) did not provide the changes you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my hair noticeably lighterColor seleccionado: Neutralizador de rojos intensos The tint rinse seemed to make my hair lighter, but didn’t really neutralize the red. My hair gets brassy after about a month and it drives me crazy when people say I’m a red head. I’m going to try it a couple more times but the first time it seemed to lighten it and didn’t get rid of the red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
blonde reutralizerColor seleccionado: Neutralizador de rubios I would say the label on this item is inaccurate. I have had a neutralizer applied periodically over the years at the salon and this product does not do the job. It also dried out my hair quite a bit which was surprising. Love many of eSalon's products but you may want to go back to the drawing board with this one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosmissy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DecentColor seleccionado: Beige cálido I’m not seeing much change with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone - We're truly sorry that our Tint Rinse did not provide the change in color you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's okColor seleccionado: Morado I like the idea of this product, but I can't really say I see a significant difference when I use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - We're truly sorry that our Tint Rinse did not provide the effect you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Tint RinseColor seleccionado: Caoba cobrizo Made my hair to red for my liking but it you want red then it is excellent! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not GreatColor seleccionado: Neutralizador de rojos I was unsure whether to purchase this product given the mixed reviews, however decided to check it out for myself. The product isn't great, didn't make any difference to the brassy tones in my hair and it was also rather drying. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosImogen - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t buyColor seleccionado: Neutralizador de rubios I’ve used store brands that make more of a difference than this tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaty - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint doesn't show after useColor seleccionado: Caoba cobrizo This tint does not work.... Plain and simple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
GENERICColor seleccionado: Neutralizador de rubios all products are generic - dont buy! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Will not use tint again.Color seleccionado: Neutralizador de rojos intensos I think this made my color nearly black. Will not order again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DamagingColor seleccionado: Castaño claro This frizzed my hair like nothing else. I tried it several times because I've read reviews about how smooth everybody's hair is after use.....not my fine hair. Not for me...unfortunately.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBirgit - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Good refreserColor seleccionado: Cobrizo I liked that is refreshed my color but the conditioner did not soften my hair at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosclaudia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Only good for staining your shower walls!Color seleccionado: Rojo This stuff is little more than paint! It comes off on your pillow and everywhere except my shower walls. Does not last 24 hours. Really disappointing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |