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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janine B.
marzo 7, 2023
Didn't work
Color seleccionado: Beige cálido
PUBLICADO POR:
Janine B.
marzo 7, 2023
Unfortunately, I tried this tint twice in one week, at the interval recommended, and I saw no effect at all. Definitely disappointed especially since I ordered the special of 2 tubes for the price of one
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Janine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brenda M.
marzo 5, 2023
Golden blonde tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Brenda M.
marzo 5, 2023
Ordered both the golden blonde and the beige blonde, have only used the golden blonde twice and it has made my hair so dry I am scared to even use the other one. Do not recommend if you have dry hair at all, please let me know how to return. Thank you
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Brenda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emma M.
marzo 3, 2023
Not bad
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Emma M.
marzo 3, 2023
Did seem to brighten up my end and was alot lighter. Over all not bad. As for my roots your not ment use this on but really could have done with it. As there ginger and brassy after the colour I got for here.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Emma M. - Thank you for your feedback! We're happy to hear that our Tint Rinse Blonde Neutralizer works for you. We'll reach out to you via email to provide a couple of additional info about this product. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Judith W.
marzo 2, 2023
Made my hair fire engine red
Color seleccionado: Cobrizo
PUBLICADO POR:
Judith W.
marzo 2, 2023
I do not know if it was this rinse tint or the hair color or both, but my hair came out looking like a dark Irish Setter!!! I was supposed to be a light golden red! Hate it.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Judith - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bianca P.
marzo 2, 2023
Wenig Auffrischung
Color seleccionado: Cobrizo
PUBLICADO POR:
Bianca P.
marzo 2, 2023
Geringe Auffrischwirkung.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Bianca P. Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen!
PUBLICADO POR:
Tammy T.
marzo 1, 2023
Didn't work for me
Color seleccionado: Castaño claro
PUBLICADO POR:
Tammy T.
marzo 1, 2023
I have only used this once but it didn't cover the little bit of gray and felt like I had put a store boxed hair color on my hair. I will get a mask to counter the stiff feeling.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tammy - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy C.
febrero 26, 2023
Ordered. wrong color rinse
Color seleccionado: Beige cálido
PUBLICADO POR:
Kathy C.
febrero 26, 2023
This tint rinse is the wrong color
I thought it would work out better than it did.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kathy - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy T.
febrero 25, 2023
No results
Color seleccionado: Dorado
PUBLICADO POR:
Tammy T.
febrero 25, 2023
I was excited to try this but it did nothing. I am hoping the light brunette will have a better result. I am very leary to put too much on my hair after the suffering from curling irons, etc but I thought maybe this was a better choice.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Tammy - We're truly sorry that our Tint Rinse (Golden) didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle A.
febrero 22, 2023
Total bummer
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Michelle A.
febrero 22, 2023
I watched a YouTube video where a hairdresser recommended this. So I purchased it with really high hopes that it was going to eliminate the red brass in my hair and it did absolutely nothing.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle A.
febrero 22, 2023
Also total bummer
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Michelle A.
febrero 22, 2023
I got my daughter this one because after coloring our hair we both fade to a red brass color. Also like the one I tried, this did nothing for her hair.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia C.
febrero 21, 2023
very disappointed
Color seleccionado: Rojo
PUBLICADO POR:
Julia C.
febrero 21, 2023
this stuff didn't do a thing to my hair! was really looking forward to trying it.
sad face!!!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Julia - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa R.
febrero 16, 2023
Some color
Color seleccionado: Rojo
PUBLICADO POR:
Lisa R.
febrero 16, 2023
While I did get some color it stained my scalp and I discontinued using it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lisa - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rochelle J.
febrero 15, 2023
didnt work
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Rochelle J.
febrero 15, 2023
tried to correct the"ash" color dye that turned orange... didnt work
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rochelle - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
SARAH B.
febrero 15, 2023
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
SARAH B.
febrero 15, 2023
Pleasant and easy to use but not much of a discernible effect on my hair,
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Sarah! We are sorry to hear that you aren't fully happy with your Tint Rinse results. Please check your emails, we got back to you to help you further.
PUBLICADO POR:
tracy R.
febrero 13, 2023
It doesn't do anything
Color seleccionado: Rojo
PUBLICADO POR:
tracy R.
febrero 13, 2023
This does nothing
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tracy - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bonnie T.
febrero 9, 2023
Not my fave
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Bonnie T.
febrero 9, 2023
I was disappointed in the tint rinse as I love all other esalon products. The rinse is thinner than other anti-brass products I’ve tried. For me, that meant it was difficult to get it to adhere to my damp hair long enough to work well. I felt like 90% of it rinsed down the drain without having worked well and results weren’t noticeable. I’ve switched back to another brand but would welcome a future trial run of this if the texture is changed for better bonding while damp.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Bonnie - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle B.
febrero 4, 2023
does not work for Gray hair
Color seleccionado: Rojo
PUBLICADO POR:
Michelle B.
febrero 4, 2023
It was nice till my gray showed through then my scalp was light orange
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Vickie J.
febrero 3, 2023
WOW SO RED
Color seleccionado: Rojo
PUBLICADO POR:
Vickie J.
febrero 3, 2023
Put this on my medium-dark hair, concentrating on the ends. My roots and scalp were so awful and I believe it took between 5-10 washings to get it out.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Vickie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susanne
febrero 2, 2023
Spülung in roter Farbe
Color seleccionado: Rojo
PUBLICADO POR:
Susanne
febrero 2, 2023
Die Spülung an sich hat einen schönen dezenten Duft und macht die Haare sehr weich. Leider hält die Farbe nicht wirklich in den Haaren und die Haare sehen eher rosa aus.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Susanne - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Red) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Anna D.
enero 31, 2023
Does the job
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Anna D.
enero 31, 2023
This does what it says it’ll do. I just wish the consistency wasn’t so watery.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Anna - Thanks so much for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura M.
enero 27, 2023
No effect
Color seleccionado: Cobrizo
PUBLICADO POR:
Laura M.
enero 27, 2023
This had no effect on my hair color. Would not recommend
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Laura - Thank you for sharing your feedback. We apologize for any disappointment after using our Tint Rinse. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jenna C.
enero 26, 2023
A little watery
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Jenna C.
enero 26, 2023
I like the concept of this but it's a little watery and hard to get it all over my hair in the shower without getting it all over my shower.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jenna - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Adelia H.
enero 26, 2023
BAD CUSTOMER SERVICE
Color seleccionado: Rojo
PUBLICADO POR:
Adelia H.
enero 26, 2023
BAD CUSTOMER SERVICE BAD PRODUCT NOT GONNA DEAL WITH THIS STORE ANYMORE
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Adelia - We’re very sorry to hear that you were disappointed with our Tint Rinse. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly T.
enero 14, 2023
Tint Rinse
Color seleccionado: Morado
PUBLICADO POR:
Kelly T.
enero 14, 2023
I purchased the purple tint rinse. It added absolutely no tinted color to my hair - not even a hint. I would not recommend it and will not purchase again.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hilary H.
enero 8, 2023
messy
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Hilary H.
enero 8, 2023
didn't work well
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Hilary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Sarah G.
diciembre 28, 2022
Tried for a fix
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sarah G.
diciembre 28, 2022
This did not fix my redish tone, it stripped and lightened my color. My hair ended up a lighter shade of reddish brown and my grays were showing again. Overall not satisfied with both products I've tried now.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Sarah - We are so sorry to hear that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pamela M.
diciembre 23, 2022
Didn't notice any difference
Color seleccionado: Dorado
PUBLICADO POR:
Pamela M.
diciembre 23, 2022
Used as directed..no difference
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Pamela - We're truly sorry that our Tint Rinse in the shade Golden didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katrina H.
diciembre 20, 2022
Nice and gentle
Color seleccionado: Cobrizo
PUBLICADO POR:
Katrina H.
diciembre 20, 2022
Nice and gentle and hair feels lovely after use. Works well but doesn't last.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Katrina! We are sorry to hear that the Tint Rinse does't last. Please check your emails, we have replied to you to help you further.
PUBLICADO POR:
Totlyn O.
diciembre 20, 2022
The Color Rinsed Out immediately
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Totlyn O.
diciembre 20, 2022
The color did not stay - so I was more than challenged. I was a tad disappointed to say the least. I was not enjoying the product as I had hoped. I had good experiences before.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Totlyn - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary W.
diciembre 18, 2022
Unless you want pink hair do not buy this
Color seleccionado: Rojo
PUBLICADO POR:
Mary W.
diciembre 18, 2022
I have read hair and ordered this for roots. Well it turned my hair dark pink. It is awful. I had to rewash my hair to get it out. Awful.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse in the shade Red did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary B.
diciembre 15, 2022
Didn’t work well
Color seleccionado: Rojo
PUBLICADO POR:
Mary B.
diciembre 15, 2022
This product just wasn’t great. Didn’t notice any difference.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Mary - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dominika M.
diciembre 7, 2022
Not happy
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Dominika M.
diciembre 7, 2022
Did not do the job I hoped.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Dominka! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we have just got back to you.
PUBLICADO POR:
Cheri
noviembre 13, 2022
Nothing but a stained bathtub.
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Cheri
noviembre 13, 2022
Followed the instructions to a tee - and the tint rinse left zero deposit of color in my hair, only left color as a stain in my bathtub.
Very disappointing.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Cheri - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected and stained your bathtub. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Candice M.
noviembre 11, 2022
not great
Color seleccionado: Dorado caoba
PUBLICADO POR:
Candice M.
noviembre 11, 2022
not something that works good with my hair texture
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Candice - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Vicky P.
noviembre 8, 2022
Not much difference
Color seleccionado: Cobrizo
PUBLICADO POR:
Vicky P.
noviembre 8, 2022
i don't see any enhancement of color. Was hoping for some root coverage, which isn't a much different color than my original hair. It does add a shine.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Vicky - We’re so sorry to hear that this product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amanda K.
noviembre 8, 2022
Made my hair pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Amanda K.
noviembre 8, 2022
This was suppose to be used prior to my demi color and it made my hair pink.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Danielle W.
noviembre 3, 2022
Okay
Color seleccionado: Cobrizo
PUBLICADO POR:
Danielle W.
noviembre 3, 2022
It definitely warmed my blonde hair a little but it didn't really make that much a difference. Worked reasonably as a shampoo
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Danielle! Thanks for sharing your thought about the Tint Rinse. Please check your emails, we have contacted you to help you further.
PUBLICADO POR:
Rosalyn Brown C.
octubre 31, 2022
Ok so far.
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Rosalyn Brown C.
octubre 31, 2022
I have only used it once and it seemed to take away some of the brassiness of my colour.
However you should realize that people who use hair colouring are usually older and it is almost impossible to read the small print of the directions for use. Even with glasses!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rosalyn - Thank you so much for sharing your feedback with us! We are so thrilled to hear that the Tint Rinse (Red Neutralizer) is working for you so far! I am so sorry to hear that you were unable to review the print on the label. We have reached out to you via email to see what we can do about remedying this situation. We take all of our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teresa S.
octubre 31, 2022
Disappointed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Teresa S.
octubre 31, 2022
It didn't change the brassiness in my hair and it darken the ends of my hair I only used it twice and it I was very disappointed.I will not be purchasing it again.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Teresa - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy S.
octubre 27, 2022
Did not help at all
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Tammy S.
octubre 27, 2022
This made my hair too dark. I really like the light copper tones. This took those away 🙁
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tammy - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Evelyne B.
octubre 26, 2022
Pas effixace
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Evelyne B.
octubre 26, 2022
Non vraiment m cela n a pas fonctionné pourtant ce est ma coiffeuse qui m applique les produits pas valable
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Evelyne B. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Claire D.
octubre 26, 2022
Do not use if you have finer hair
Color seleccionado: Dorado
PUBLICADO POR:
Claire D.
octubre 26, 2022
I've only used this once and it leaves your hair feeling incredibly dry and doesn't really change or brighten up your hair colour
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Claire D. - Thank you for your feedback. We're truly sorry that our Tint Rinse Golden did not provide the gold and vibrant tone you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
LISA G.
octubre 24, 2022
Does what?
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
LISA G.
octubre 24, 2022
No difference.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Veronica G.
octubre 23, 2022
Not tried yet
Color seleccionado: Cobrizo
PUBLICADO POR:
Veronica G.
octubre 23, 2022
I have not tried this but from the other products bought in this order, I am not expecting much. I have previously bought a different brand from Amazon that is slightly cheaper and that I know definitely works, so I will probably go back to that.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Catherine - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karine R.
octubre 20, 2022
Bof bof...
Color seleccionado: Dorado
PUBLICADO POR:
Karine R.
octubre 20, 2022
Ce soin n'a absolument rien changé pour moi malheureusement.. Mais vraiment rien! J'ai pourtant suivie correctement la motice d'emploi mais.... Rien. Je ne comprends toujours pas pourquoi 🤷♀️
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Rachel T. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes vraiment désolés que votre expérience avec notre Tint Rinse Doré vous a déçue. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous vous avons contacté par email pour pouvoir vous aider.
PUBLICADO POR:
Sureeporn K.
octubre 20, 2022
not see any deferent
Color seleccionado: Dorado caoba
PUBLICADO POR:
Sureeporn K.
octubre 20, 2022
I'm not see any deferent after & before.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sureeporn - We're truly sorry that our Tint Rinse (Golden Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katherine H.
octubre 12, 2022
Hair color is wonderful but Not a fan of this particular product
Color seleccionado: Castaño claro
PUBLICADO POR:
Katherine H.
octubre 12, 2022
Your other products are fantastic. For my hair, this product made it felt dry and looked dry and brassy. Very underwhelming. Used it once but never again.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Katherine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane C.
octubre 10, 2022
Tint Rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Diane C.
octubre 10, 2022
Didn’t work for me my hair was still brassy, don’t think I would use again
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Paula O. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Mahogany Copper. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Taylor S.
octubre 2, 2022
Just okay
Color seleccionado: Rojo
PUBLICADO POR:
Taylor S.
octubre 2, 2022
The color pigmentation is pretty good and definitely perked up my color. However it left my hair feeling really dry (even though I thoroughly conditioned after) and took out the shine in my hair.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Taylor - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Holly C.
septiembre 20, 2022
Did not receive
Color seleccionado: Rojo
PUBLICADO POR:
Holly C.
septiembre 20, 2022
I did not receive this order. Very disappointed as I have previously ordered and was very pleased only to order again and not receive the product.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Holly - We're so sorry to hear your order hasn't arrived yet! Upon reviewing your profile, we see that you have already worked with us over email to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Linda S.
septiembre 17, 2022
No difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Linda S.
septiembre 17, 2022
Followed directions. Not only no difference, it make my hair feel like straw. Sorry I purchased.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Linda - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah B.
septiembre 16, 2022
Dries out hair
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Sarah B.
septiembre 16, 2022
Stopped using because it always made my hair super dry.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sarah - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Geraldine L.
septiembre 13, 2022
Purple tint
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Geraldine L.
septiembre 13, 2022
Dries my hair out so I don't use it.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Geraldine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) dried your hair out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Celine K.
septiembre 12, 2022
Doesn't work
Color seleccionado: Dorado
PUBLICADO POR:
Celine K.
septiembre 12, 2022
I'm sorry just finished putting this tint in my hair and it hasn't made one, and I mean one bit of difference. I thought it would at least lift my colour a bit for the price of it. Sooo disappointed won't buy again.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Celine! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we have got back to you to help you further.
PUBLICADO POR:
Judi A.
septiembre 6, 2022
Rinse
Color seleccionado: Rojo
PUBLICADO POR:
Judi A.
septiembre 6, 2022
I can’t see a difference using this product.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Judi - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Paisley M.
septiembre 6, 2022
Not purple
Color seleccionado: Morado
PUBLICADO POR:
Paisley M.
septiembre 6, 2022
If you’re going for a red-violet this might be great. However I didnt want any red / brassy tones so I wasn’t a fan of this.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Paisley - We are super sorry to hear that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teo M.
septiembre 2, 2022
Not worth it
Color seleccionado: Dorado caoba
PUBLICADO POR:
Teo M.
septiembre 2, 2022
Used it in the hopes to give my highlights a bit of a darker colour. The instructions say to leave it on for 2-3 minutes so I left it on for 5, again in the hopes to darken my highlights a little. It did absolutely nothing on the hair and left my scalp feeling really itchy. Would not buy again
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Teo! Thanks for stopping by. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you.
PUBLICADO POR:
Constance H.
septiembre 2, 2022
It’s ok
Color seleccionado: Cobrizo
PUBLICADO POR:
Constance H.
septiembre 2, 2022
It left a little bit of a pink cast, but I think that’s because my hair is blonder with the highlights right now. I’ll save it for when my hair is a little darker (more copper).
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Constance - We're truly sorry that our Tint Rinse in Copper did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christina S.
agosto 31, 2022
Packaging
Color seleccionado: Morado
PUBLICADO POR:
Christina S.
agosto 31, 2022
I had to throw it out before I could even use it because it leaked all over my shower and stained it. The packaging is terrible.
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia P.
agosto 29, 2022
Can't really see any difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Patricia P.
agosto 29, 2022
Sorry to say it doesn't do anything for me, I do like my custom color, however when I use this tint, it doesn't get rid of the red.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Patricia - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy R.
agosto 26, 2022
Did nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Amy R.
agosto 26, 2022
Used this on my 3rd wash as my hair had faded already after dying. It did absolutely nothing. Waste of money.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Amy! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we've just got back to you to help you further.
PUBLICADO POR:
Anthi B.
agosto 18, 2022
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Anthi B.
agosto 18, 2022
I received this item and I have to say very dissatisfied- did nothing for my hair and left it feeling like straw and dull.
I have tried Josh wood products which work very well and I wanted to give you a try .
No tint was left and hair felt worse . Completely unlike online reviews .
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Anthi! Thanks for sharing your feedback with us. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've contacted you to help you further.
PUBLICADO POR:
Julie S.
agosto 18, 2022
Its good but
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Julie S.
agosto 18, 2022
I found the purple difficult to rince outvand only tried it twice. Probably my fault innnot being used to this process.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Julie - We are so sorry to hear about this! We thank you for sharing your experience with us, our team has contacted you via email; we hope to help you further, and we want to make you and your hair happy!
PUBLICADO POR:
Sarah B.
agosto 16, 2022
Wrong color for me!
Color seleccionado: Cobrizo
PUBLICADO POR:
Sarah B.
agosto 16, 2022
Too much red.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sarah - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carolyn J.
agosto 9, 2022
Tint Rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Carolyn J.
agosto 9, 2022
The rinse did not color my hair at all. Did not stay on my hair after following directions exactly, did nothing! Fanciful tint works better than this, anything works better than no color at all!
I would like a refund and if you send a return postage I’ll be glad to return remaining color tint to you.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Carolyn - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
emilie R.
agosto 8, 2022
joli reflet
Color seleccionado: Dorado
PUBLICADO POR:
emilie R.
agosto 8, 2022
joli reflet mais ne dure pas
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
emilie R. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que les résultats de votre Tint Rinse Doré ne durent pas comme vous l'espériez. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Ann S.
agosto 6, 2022
Very Bad Results
Color seleccionado: Castaño claro
PUBLICADO POR:
Ann S.
agosto 6, 2022
Tint Rinse in Light Brunette did not work for me at all. I followed the directions exactly. My hair looks dull and feels like it's full of product. My hair usually feels quite soft, but it doesn't now. I can't wait to wash my hair this evening. It looks awful! I really wish I wouldn't have wasted my money:(
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Ann - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MARTINE S.
agosto 4, 2022
I DON'T KNOW
Color seleccionado: Rojo
PUBLICADO POR:
MARTINE S.
agosto 4, 2022
May be I don't understand how but NOTHING like results
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Martine! We are so sorry for the inconvenience with your Tint Rinse. Please note, we are here for you. We've just emailed you to help you further, please check your emails.
PUBLICADO POR:
Laura C.
julio 25, 2022
Not keen
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Laura C.
julio 25, 2022
I didn’t want to post a review too soon as I wanted to give the product a chance but after my second bottle I’m still unsure what this is supposed to do to my hair apart from leave it dry ? I’ve left it on for the guided time, I’ve left it on for far longer ( to see if that was the issue) and it hasn’t once done what it says but make my hair unmanageable, dry and cause me to have a flare up of scalp psoriasis. I have my colour set to dark ash brown and after about 3 weeks it fades to a very auburn colour which I’m not keen on, the reviews say this will take the red brass tones out and I’ve yet to see it. It doesn’t change my hair colour at all so I wouldn’t suggest using this if you want real results. Just dye your hair more frequently.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Laura! Thank you for contacting us. We are so sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you to help you further.
PUBLICADO POR:
Stacy E.
julio 25, 2022
Made my heart look pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Stacy E.
julio 25, 2022
After every step was taken my heart looked like it was a tint of pink for about a week
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Stacy - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Daniela T.
julio 24, 2022
Gold
Color seleccionado: Dorado
PUBLICADO POR:
Daniela T.
julio 24, 2022
Zu wenig Glanz
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Daniela T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Golden) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Daniela T.
julio 24, 2022
Pflege
Color seleccionado: Dorado caoba
PUBLICADO POR:
Daniela T.
julio 24, 2022
Ohne nennenswerte Effekte
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Daniela T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Golden Mahogany) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Daniela T.
julio 24, 2022
Pflege/Farbe
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Daniela T.
julio 24, 2022
Ohne nennenswerte Effekte
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Daniela T. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass unser Tint Rinse (Mahogany Copper) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Isabel B.
julio 23, 2022
Didn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Isabel B.
julio 23, 2022
My hair is still golden and looks the complete opposite to the colour on the bottom
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Isabel B. - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Isabel B.
julio 23, 2022
My hair came out the wrong colour
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Isabel B.
julio 23, 2022
patchy and now i have two different tones in my hair
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Isabel B. -Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Dark Brunette. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christina K.
julio 22, 2022
Bringt es was?
Color seleccionado: Castaño claro
PUBLICADO POR:
Christina K.
julio 22, 2022
Ich nutze das Tint rinse mal mehr, mal weniger, da der Zwischenschritt beim waschen morgens einfach Zeit klaut ;-) Die Anwendung ist simpel, leider trocknet die Spülung etwas aus.
Eine großartige Wirkung kann ich zudem leider nicht ausmachen. Ich sehe nach der Anwendung keine Auffrischung, keinen Glanz, keine Veränderung.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Christina K.- vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass unser Tint Rinse (Light Brunette) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Laura C.
julio 21, 2022
Neutralizes nothing.
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Laura C.
julio 21, 2022
This didn't even budge the bronze.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
We are so sorry to hear that the Tint Rinse did not meet your expectations. We do see that you have already worked with one of our Color Experts to address this issue. Please let us know if there is anything else we can help with!
PUBLICADO POR:
Jane C.
julio 20, 2022
Not useful
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Jane C.
julio 20, 2022
This product doesn’t cover gray areas and dyes my hands. I didn’t notice a difference on my hair. It does not come with gloves. I didn’t find this product useful at all, just messy. It is a runny liquid.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Jane - We're truly sorry that our Tint Rinse (Dark Brunette) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kimberly H.
julio 17, 2022
Tint Rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Kimberly H.
julio 17, 2022
Didn't see much difference at all.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michael S.
julio 12, 2022
did nothing on my hair strand i tested no results not usefull for me at all..
Color seleccionado: Beige cálido
PUBLICADO POR:
Michael S.
julio 12, 2022
i would like to return for a refund, only used a small amount to test on strands of dark hair and no results..nothing changed at all...how do i return for refund?
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Michael - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica B.
julio 10, 2022
Didn't do much..
Color seleccionado: Cobrizo
PUBLICADO POR:
Jessica B.
julio 10, 2022
The concept is great. However the tint rinse didn't really add much of anything to my hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jessica - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ashley
junio 30, 2022
Eh...
Color seleccionado: Morado
PUBLICADO POR:
Ashley
junio 30, 2022
Bought to see if it would help me get at least a little closer to my main goal of hair color but it didn't do quite as well as I thought...good product, just not for me.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hey Ashley - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Thanks for choosing eSalon!
PUBLICADO POR:
Christina G.
junio 30, 2022
Does nothing
Color seleccionado: Morado
PUBLICADO POR:
Christina G.
junio 30, 2022
As the heading suggests this is like washing your hair with water. Does absolutely nothing. May as well have burnt the money spent on it.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Christina! Thank you for sharing your feedback about the Tint Rinse. We are so sorry to hear that it didn't turn out as expected. Please check your emails, we've just contacted you to help you further.
PUBLICADO POR:
Andrea E.
junio 24, 2022
Don't see much difference?
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Andrea E.
junio 24, 2022
This is a nice product. But I honestly don't see any difference in my color when I use the tint rinse?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Andrea - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra D.
junio 24, 2022
Not impressed
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sandra D.
junio 24, 2022
Really didn't do anything for my hair. I wasn't impressed with the product. I won't purchase this again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint Rinse (Mahogany Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nancy S.
junio 22, 2022
Burned my scalp
Color seleccionado: Cobrizo
PUBLICADO POR:
Nancy S.
junio 22, 2022
Color was darker then shown in photo
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Nancy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
PUBLICADO POR:
Lana W.
junio 20, 2022
Didn't do anything to the tint of my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Lana W.
junio 20, 2022
I had a very light brown color on my hair and it was so red and brassy. I watched a YouTube video on this and thought finally! I found something. But then I tried it...for an entire week....even longer than I was supposed to leave it in. Disappointed
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lana - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maria S.
junio 12, 2022
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Maria S.
junio 12, 2022
I didn't see any difference. This product did nothing to my hair
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Maria - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dawn
junio 12, 2022
A nice Colour Boost
Color seleccionado: Rojo
PUBLICADO POR:
Dawn
junio 12, 2022
This left a nice colour tinge to my hair. My only criticism would be that it also left my scalp red.
It will be interesting to see how it does once my roots come in.
I like this option for reviving the ends though without having to fully colour.
I would buy this again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dawn - We’re pleased to hear that you’re enjoying the Tint Rinse (Red) for your mid-lengths and ends! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer E.
junio 8, 2022
Orange
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer E.
junio 8, 2022
Turned my hair brassy orange
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We take our clients' feedback to heart and we're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea H.
junio 8, 2022
Runny
Color seleccionado: Cobrizo
PUBLICADO POR:
Andrea H.
junio 8, 2022
I'd prefer this in a thick conditioner. Because it's so runny it makes a huge mess plus is dries my hair out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carole T.
junio 7, 2022
Tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Carole T.
junio 7, 2022
I used this product and it turned my hairGREEN. I sent email to ask consultants what I need to do and even though they said someone would get back to me asap the only information I got from them was to checkout How to Dye your hair at home and how to choose the best color for your skin tone. That was 6 days ago. Thankfully my stylist who cuts my hair was able to get the green out. I have used their hair color 32 times but after this issue of not getting back to me in a timely manner, I am cancelling my subscription.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Carole - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joanne M.
junio 6, 2022
No difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Joanne M.
junio 6, 2022
I bought this for my daughter based off the reviews. She has light brown hair. There was no difference in her hair after using this product. She has used it a couple times and no noticeable difference. Definitely will not buy again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Joanne - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone that your daughter expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy V.
junio 3, 2022
Did absolutely nothing to tone hair that turned orange
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Amy V.
junio 3, 2022
So disappointed did nothing to help with the highlight kit that turned my hair orange
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Stephanie C.
mayo 24, 2022
Made brassy tones worse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Stephanie C.
mayo 24, 2022
I have naturally medium ash brown hair that had been heavily highlighted. I used box dye to color over the highlights with ash brown in an attempt to get it back closer to my natural color. That turned my hair a copper color, especially red at the roots. I used the Soft Red Neutralizer hoping to correct the copper/brass, and it made it worse. Total waste of time and money. I would've been better off using a purple shampoo.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Stephanie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane D.
mayo 18, 2022
Tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
Diane D.
mayo 18, 2022
Not sure it was effective
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Diane - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Benna E.
mayo 14, 2022
okay
Color seleccionado: Rojo
PUBLICADO POR:
Benna E.
mayo 14, 2022
It did make my hair colour look a bit refreshed; however, it makes my hair feel dry, so make sure your conditioner is really good, and maybe use a moisturising shampoo before using it.
(My hair is coily (4c) and has a medium texture.)
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