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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Rana D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Cynthia C.
marzo 3, 2021
not what I thought it was
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Cynthia C.
marzo 3, 2021
I was thinking this was for hiding in between grey roots. It is not. I really don't need a tint rinse as Esalon doens't get a bad tint to it and this stuff is a mess to work with
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Cynthia - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Terri D.
marzo 2, 2021
No difference
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Terri D.
marzo 2, 2021
I was hopeful but the toner did nothing for the brassiness. Meh.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Theresa - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katherine B.
marzo 2, 2021
Didn't Work for Me
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Katherine B.
marzo 2, 2021
I've tried this a few times since I got it and I haven't noticed a difference in my color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katherine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carla B.
marzo 2, 2021
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Carla B.
marzo 2, 2021
Made my hair shine, some what of a tint. Would not buy again
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Carla - We are so sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth T.
marzo 1, 2021
Not what I expected
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Beth T.
marzo 1, 2021
Very watery, and very sudsy. I have used masks before and they have never been liquidy. Overall the product works to revive the tone and tint of your color but can go fast because it’s like water.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Tint Rinse (Red Neutralizer) did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Claire H.
febrero 27, 2021
Wrong color
Color seleccionado: Dorado
PUBLICADO POR:
Claire H.
febrero 27, 2021
I like the shine and the way my hair felt but it put too much gold in my hair. I wanted to brighten my highlights up, not darken them. I expected the purple rinse which I’m trying next.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Claire - We're truly sorry that our Tint Rinse in Golden did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sasha R.
febrero 26, 2021
No real change at all
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sasha R.
febrero 26, 2021
I did lots of research ahead of time and this sounded good but honestly did not notice any change at all. I was hoping there would be a noticeable difference but 3 times already and no real change. Can’t help but be disappointed. Maybe because only grey tone and no purple or blue tone to the shampoo? Not sure why but for the price I feel it is a waste of money
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sasha - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jillene B.
febrero 24, 2021
Very drying
Color seleccionado: Dorado
PUBLICADO POR:
Jillene B.
febrero 24, 2021
Very drying & really didn't see any results other than making my hair dry & frizzy
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Jillene - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection
PUBLICADO POR:
Haley P.
febrero 24, 2021
I just don’t think this does anything
Color seleccionado: Dorado
PUBLICADO POR:
Haley P.
febrero 24, 2021
I really didn’t see a difference
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Haley - We're truly sorry that our Tint Rinse (Golden) did not provide the difference that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alexandra K.
febrero 24, 2021
I wish I could rate it higher
Color seleccionado: Cobrizo
PUBLICADO POR:
Alexandra K.
febrero 24, 2021
Pros: Smells great, decent price, lathers really well, I have hair down to my butt and only needed roughly a palm full to cover my hair well.
Cons: It didn't work.
I have naturally red hair that gets a little flat and dull in the winter and I was hoping to brighten it up and make it more vibrant. It did nothing to my hair, except turn my natural blondish highlights a kool-aid red color. Super bummed, I had high hopes.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Alexandra - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MaPo
febrero 24, 2021
Not great
Color seleccionado: Cobrizo
PUBLICADO POR:
MaPo
febrero 24, 2021
Used this to put a copper into my hair between colours. It left my hair blotchy and more carrot like in places. Gone back to a well known rinse toner now
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
MaPo - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tania P.
febrero 24, 2021
Toujours rien reçu
Color seleccionado: Rojo
PUBLICADO POR:
Tania P.
febrero 24, 2021
10 jours après la date de réception prévisionnelle, je n ai toujours pas reçu mon colis. Les délais d expédition ne s arrangent pas . C est extrêmement pénalisant !!!
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Tania P. - Merci pour votre commentaire. Nous sommes désolés que la livraison de votre commande ait du retard. Nous allons vous contacter par email afin de vous tenir informé de l'avancement de votre colis.
PUBLICADO POR:
Marisa P.
febrero 24, 2021
Great for shine and color boost
Color seleccionado: Castaño claro
PUBLICADO POR:
Marisa P.
febrero 24, 2021
Makes my bathtub look like a murder scene but overall a good tint rinse.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Marisa - Thank you for sharing your feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Victoria R.
febrero 22, 2021
Neutraliser.
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Victoria R.
febrero 22, 2021
This product is OK but I have used better. It’s a pity you still have to use a conditioner afterwards I feel that the extra procedure neutralises the Neutraliser.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Victoria R. - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Emma M.
febrero 22, 2021
Leaves hair a little limp
Color seleccionado: Rojo
PUBLICADO POR:
Emma M.
febrero 22, 2021
I had high hopes for this but unfortunately it seems to leave a film on my hair which weighs it down and leaves it feeling flat. It does brighten the colour a little bit but I feel like I need to wash my hair the next day which kind of defeats the purpose. I have tried it without putting conditioner on my hair afterwards and it was a bit better so maybe it just doesn’t agree with my fine hair.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Emma M. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Red). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Shellisa M.
febrero 19, 2021
Makes Your hair feel damaged
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Shellisa M.
febrero 19, 2021
The color was ok immediately after application, but it made my hair hard and straw like. I would not recommend this product.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Shellisa - We're truly sorry that our Tint Rinse did not provide feel that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan B.
febrero 19, 2021
Green tint, terrible
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Susan B.
febrero 19, 2021
I’m very familiar with neutralizers, tints, and other tools to fight brassiness but this wins the worst product category. I hate it, which is odd because I love every other Esalon product I’ve tried.
I have brown hair, with some lighter highlights and have never had a tint make my hair a more putrid tone. Maybe I got a bad bottle (I actually had a couple because I’d forgotten to cancel it from the next order) and I threw them all out.
Maybe it’s just my hair but I won’t touch this again- I much prefer John Freda brunette shampoo or a purple shampoo.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Susan - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a
PUBLICADO POR:
Frances C.
febrero 19, 2021
Tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Frances C.
febrero 19, 2021
I was promised this product to correct the brassiness from the highlights, but I haven’t received it, yet.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Frances - Thank you for reaching out. We're sorry to hear your order of Tint Rinse has not been received! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Denise S.
febrero 17, 2021
Tint Rinse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Denise S.
febrero 17, 2021
It gives me back the shininess in the color I’m looking for, However fades pretty quick. Very pleasant smell
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Denise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Donna R.
febrero 17, 2021
More of a shampoo than a rinse
Color seleccionado: Dorado
PUBLICADO POR:
Donna R.
febrero 17, 2021
This was ok, not really pigmented much so it added a little shine is all. They call it a rinse but is lathers and feels like a shampoo. I will not order it again.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Donna - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laurie R.
febrero 17, 2021
Very Red
Color seleccionado: Cobrizo
PUBLICADO POR:
Laurie R.
febrero 17, 2021
Less of a copper and more of a bright red which faded to pink. Not really what I was looking for but if you are going for more of an edgy magenta look, it would be for you.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Laurie - We're truly sorry that our Tint Rinse did not provide end result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sara R.
febrero 16, 2021
minor improvement
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sara R.
febrero 16, 2021
it was pretty good. i only used it once and did think it toned down the warmth, but it wasn't a huge improvement.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Hi Sara - Thank you so much for your feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
IG21
febrero 16, 2021
Turned my highlights PINK!!
Color seleccionado: Cobrizo
PUBLICADO POR:
IG21
febrero 16, 2021
Absolutely horrible product!! I have 7N roots and level 9 partial highlights (medium blonde) and wanted to give my hair a bit of a boost/warmth. I mixed the Golden + Copper for subtle strawberry blonde effect, but instead, I was left with PINK highlights!! I was horrified! Not only that, my otherwise healthy hair turned into a dry, frizzy mess! Thank god I had redken toners at home to fix it... never again!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Ivett - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Betty G.
febrero 16, 2021
I haven’t received my shipment yet!!
Color seleccionado: Castaño claro
PUBLICADO POR:
Betty G.
febrero 16, 2021
What’s taking so long???
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Betty - Thank you for your feedback. Our team has reached out via to assist you in this matter. Please check your inbox for the email from us so we can assist further.
PUBLICADO POR:
Sue J.
febrero 15, 2021
No color
Color seleccionado: Dorado
PUBLICADO POR:
Sue J.
febrero 15, 2021
I did not see any difference after using. I would not buy again
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Sue - We're truly sorry that our Tint Rinse (Golden) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy C.
febrero 13, 2021
Waste of money
Color seleccionado: Cobrizo
PUBLICADO POR:
Amy C.
febrero 13, 2021
Awful. Went on unevenly and looked fake. Very disappointing.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Victoria S.
febrero 11, 2021
More nothing
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Victoria S.
febrero 11, 2021
Dont ever send me as much as an email. I should sue you
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Victoria - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Candace S.
febrero 11, 2021
Have not tried this yet
Color seleccionado: Dorado
PUBLICADO POR:
Candace S.
febrero 11, 2021
Check back again!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jessie - We're truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia T.
febrero 7, 2021
Couldn't Tell Any Difference AT ALL
Color seleccionado: Dorado
PUBLICADO POR:
Patricia T.
febrero 7, 2021
Not worth the money as it doesn't seem to add any color or tint to my hair color. It is the right color in the bottle. Just doesn't translate to lightening or coppering up my hair color. Also, made my hair seem stiff and brittle.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karin B.
febrero 5, 2021
No autoship???
Color seleccionado: Cobrizo
PUBLICADO POR:
Karin B.
febrero 5, 2021
I ordered 2 Color Tints, (1 golden, 1 copper) and the Weekly moisturizing treatment. I tried to apply Autoship, so I can pay $6 each, instead of $15 each...my total is $45, and it should be $18!!! What's going on?
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Karin - Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ameia F.
febrero 4, 2021
Not working
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Ameia F.
febrero 4, 2021
I have used this twice and I don't get any color from it. It rinsed right out. I then have to color my hair with another color mixture until I can color it again. Not good! I like the idea a lot but wish it could be improved to actually leave color behind. Especially at the roots which is really where I need the color. As i said it's a wonderful idea if it worked!
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Beverly - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth B.
febrero 3, 2021
Not worth it
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Beth B.
febrero 3, 2021
I’ve tried several purple toning shampoos and this doesn’t really tone like other brands. It definitely didn’t make my hair look like the picture. My hair is at a level 9/10 and after using the rinse, it looked the exact same sadly. It does however make my hair super coarse. I will not be purchasing this product again.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Leah C.
febrero 1, 2021
MADE MY HAIR DARKER
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Leah C.
febrero 1, 2021
Colored my hair, it came out RED. Used this to get rid of the red tint and it made my hair actually DARKER. Dont waste your money.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Leah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help
PUBLICADO POR:
Sabine H
febrero 1, 2021
Wenig Wirkung
Color seleccionado: Dorado
PUBLICADO POR:
Sabine H
febrero 1, 2021
Leider konnte ich bisher wenig Auswirkungen beobachten. Habe es bisher aber auch erst zweimal verwendet.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Sabine H. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
pamela K.
enero 30, 2021
Just Ok
Color seleccionado: Dorado caoba
PUBLICADO POR:
pamela K.
enero 30, 2021
I didn't notice any difference to my hair color by using it. I could not tell if it extended the color. Would not buy again.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Pamela - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Summer Vo
enero 28, 2021
dried my hair and it felt like straw
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Summer Vo
enero 28, 2021
Although I love esalon products but this one is the worse product I ever used on my hair ( dark brunette)
Did nothing except damaging my hair to an extreme level as if I did bleaching. extremely dried and felt like straw. I have done 2 hair mask treatments and its still very damaged. I'm extremely disappointed with the recommendation, never again
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Summer - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sylvana M.
enero 28, 2021
Does not work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sylvana M.
enero 28, 2021
It doesn't do anything. I tried following the instructions to a T, no change my hair is still brassy. I tried leaving it longer, nothing, still red. It also leaves an oily film on the hair that makes the hair look dull.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sylvana - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary H.
enero 27, 2021
No effect
Color seleccionado: Castaño claro
PUBLICADO POR:
Mary H.
enero 27, 2021
I did not find any positive effects using this product. No reviving color. No “brilliant shine.” However, I would recommend “Shine Silk” for shine.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mary - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Whitney T.
enero 25, 2021
Didn't Notice a Change
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Whitney T.
enero 25, 2021
I didn't really notice a change in tone or reduction in orange/brassiness, especially after using the light set.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Whitney - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristen D.
enero 25, 2021
soft
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kristen D.
enero 25, 2021
made hair soft but no changes.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kristen - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Renei Y.
enero 25, 2021
Not noticeable
Color seleccionado: Cobrizo
PUBLICADO POR:
Renei Y.
enero 25, 2021
I’ve used this 3 times in between color and it is completely unnoticeable.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Renei - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barbara A
enero 21, 2021
Tiny rinse
Color seleccionado: Dorado caoba
PUBLICADO POR:
Barbara A
enero 21, 2021
The color is darker than expected. Anticipated some red tones, definitely brown.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Barbara - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kirsty W.
enero 20, 2021
Did nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Kirsty W.
enero 20, 2021
Ordered this £18 with shipping and was suggested on my account but it didn't nothing
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kirsty W. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. However, based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Melissa O.
enero 19, 2021
Meh
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Melissa O.
enero 19, 2021
Don’t really see it does anything-pretty sure I didn’t order this a second time but they sent it anyway and wouldn’t refund me
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Melissa- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Estelle H.
enero 19, 2021
Hate the smell
Color seleccionado: Rojo
PUBLICADO POR:
Estelle H.
enero 19, 2021
Watermelon scent is awful and puts me off using it which is a shame bc it seems to add a lot of shine to hair
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Estelle H. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red) did not meet up to your expectation. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Savannah R.
enero 18, 2021
Upped color but breakage after 1st use
Color seleccionado: Dorado
PUBLICADO POR:
Savannah R.
enero 18, 2021
After just one wash I enjoyed the immediate difference in vibrancy and tone but I noticed much more hair breakage than usual. Even after several days without use and conditioning treatments my hair still has a more brittle feel. I understand this contains ammonia but I was highly disappointed in the final results of this product.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Savannah- We're truly sorry that our Tint Rinse (Golden) did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Peggy P.
enero 18, 2021
Tint Rinse To Refresh Color Treated Hair
Color seleccionado: Castaño claro
PUBLICADO POR:
Peggy P.
enero 18, 2021
I never want to give a bad review, but I oh, I was so disappointed in Tint Rinse. I fully anticipated I would love this product. It seemed the perfect solution to dull hair color that needs refreshing about that second or 3rd week after an initial hair color. I followed the instructions carefully, but sadly, it didn't refresh or brighten my hair color nor did it add any shine. A good conditioner was ultimately a better solution. I can't recommend this product and it breaks my heart. Sorry.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Peggy- We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kay A.
enero 16, 2021
Doesn’t tone the red
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kay A.
enero 16, 2021
Leaves hair shiny, but doesn’t tone the red
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kay - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the red neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joan J.
enero 15, 2021
Tint Rince
Color seleccionado: Beige cálido
PUBLICADO POR:
Joan J.
enero 15, 2021
It is very simple to use, but I didn’t really see any difference in my color after I dried my hair.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Joan - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bonnie M.
enero 14, 2021
Not so easy.
Color seleccionado: Rojo
PUBLICADO POR:
Bonnie M.
enero 14, 2021
This is a short term rinse that is really messy to apply, and I don’t really see the difference to using this every other application so I stopped.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Bonnie - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laetitia I.
enero 14, 2021
Cheveux rêches
Color seleccionado: Dorado caoba
PUBLICADO POR:
Laetitia I.
enero 14, 2021
Les cheveux sont rêches après utilisation, pour un résultat invisible... Je passe...
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Laetitia I. - Merci pour vos commentaires ! Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas répondu à vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation. Chaque cliente est importante et nous sommes impatients de discuter avec vous des produits qui répondront mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
DOROTHY G.
enero 12, 2021
Made hair coarse and hard to comb
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
DOROTHY G.
enero 12, 2021
I used this twice and after I used conditioner it made my hair coarse, dry, and hard to comb out. I am not using any longer so I wasted my money
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dorothy- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ruby S.
enero 12, 2021
A Bit Red
Color seleccionado: Cobrizo
PUBLICADO POR:
Ruby S.
enero 12, 2021
If you have very red coloured hair or are naturally ginger and looking for more depth it's probably perfect, but for me it was way too red and not "ginger" enough, I also felt like it had a tendency to be quite patchy on drier areas of my hair, and especially around face framing pieces and the top section. I mixed it with the golden version and preferred it like that.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ruby S. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Karla R.
enero 11, 2021
Did not reduce brassiness
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Karla R.
enero 11, 2021
I used this daily and my color remained to brassy.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Karla- We're are so sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janie H.
enero 7, 2021
wrong color
Color seleccionado: Dorado
PUBLICADO POR:
Janie H.
enero 7, 2021
The copper tint turned my hair red. I thought I order the med-dark blonde color.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Janie- We're truly sorry that our Tint Rinse (Golden) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzan L.
enero 6, 2021
Hmmm
Color seleccionado: Rojo
PUBLICADO POR:
Suzan L.
enero 6, 2021
Didn't stick in my stripped hair. Must need color to cling onto.
Very disappointing.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Suzan- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hope
enero 6, 2021
Not for me
Color seleccionado: Dorado caoba
PUBLICADO POR:
Hope
enero 6, 2021
Maybe because of my short, fine hair there's not enough there to work with! As much as I wanted to love this product, after three uses, there has never been a noticeable difference. I love my eSalon hair color so just because the rinse didn't work for me, I'm still pleased with the main product.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Hope- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andra T.
enero 5, 2021
Not a favourite
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Andra T.
enero 5, 2021
Smells great, but it foams and it felt like it tangled my hair even worse that if I hadn’t used it.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Andra T. - Thank you for taking the time to share your feedback with us! We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more info.
PUBLICADO POR:
Hélène G.
enero 5, 2021
crème dorée
Color seleccionado: Dorado
PUBLICADO POR:
Hélène G.
enero 5, 2021
je l'ai peut-être mal utilisé mais je ne retrouve pas la brillance et les reflets dorés suggérés par la couleur de la crème
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Hélène G. - Merci pour votre commentaire ! Nous sommes désolés d’apprendre que vous n’êtes pas totalement satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous contacter par email.
PUBLICADO POR:
Laurel S.
enero 4, 2021
I didn't see much change
Color seleccionado: Castaño claro
PUBLICADO POR:
Laurel S.
enero 4, 2021
I haven't really seen any difference after using this three times. I understand it isn't really suppose to dye your hair but the package says it should give it a boost.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Laurel - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelli B.
enero 3, 2021
Disappointed
Color seleccionado: Morado
PUBLICADO POR:
Kelli B.
enero 3, 2021
Don’t waste your money!
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kelli- We are sorry to hear that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelli B.
enero 3, 2021
So not worth the extra amount
Color seleccionado: Beige cálido
PUBLICADO POR:
Kelli B.
enero 3, 2021
Once again I don’t know why I purchased this extra item when it did absolutely nothing to preserve color. I couldn’t tell any difference using it versus not using it.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kelli- We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Does not stay
Color seleccionado: Rojo
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Colour really doesn't stay or make a difference
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Wendy - We're truly sorry that our Tint Rinse (Red) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Does not stay
Color seleccionado: Morado
PUBLICADO POR:
Wendy C.
diciembre 31, 2020
Colour does nothing
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Wendy - We're truly sorry that our Tint Rinse (Purple) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda M.
diciembre 30, 2020
Tint Rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Linda M.
diciembre 30, 2020
I don’t see a difference, and I really don’t use it
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Linda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marjorie J.
diciembre 30, 2020
Not sure
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Marjorie J.
diciembre 30, 2020
The jury is still out on this one. I do not really see any difference when I use it. My grays around my edges, which is really the only place I have grays, still shows through. Maybe it’s not meant for this. I’m not sure, but it’s not getting the job done for me thus far. I will more than likely not purchase this product again.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Marjorie- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa R.
diciembre 29, 2020
Nice product, crappy service.
Color seleccionado: Dorado
PUBLICADO POR:
Melissa R.
diciembre 29, 2020
Be ready to be hounded to death for money if you ever place a hold on your account. They tried pulling money from a bank account I had closed for a YEAR and their Facebook comment employee was snide and had no idea what she was talking about. Go with Madison Reed instead. They're professional, polite, and not thieves.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Melissa- We truly appreciate your feedback! Upon reviewing your profile, we see that one of our Color Experts has contacted you to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Holli M.
diciembre 23, 2020
Meh
Color seleccionado: Cobrizo
PUBLICADO POR:
Holli M.
diciembre 23, 2020
Maybe Im doing it wrong, but it doesn’t seem to do very much. Not sure how much to even use as the instructions don’t say but I’ve tried a little and I’ve tried a lot and neither works well.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Holli - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynn M.
diciembre 23, 2020
Don't care for color shampoo
Color seleccionado: Cobrizo
PUBLICADO POR:
Lynn M.
diciembre 23, 2020
The shampoo makes your hair feel brittle until you get conditioner onto your hair. I originally had brown. Changed to a copper red but didn't enjoy it. Back with a warm brown. And it just looks so much healthier.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Lynn- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Annie S.
diciembre 22, 2020
Just ok
Color seleccionado: Dorado
PUBLICADO POR:
Annie S.
diciembre 22, 2020
I dont like the was this makes my hair feel and it dont really make my hair look any diffrent
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Annie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kellee W.
diciembre 22, 2020
Bright Copper Steaks
Color seleccionado: Cobrizo
PUBLICADO POR:
Kellee W.
diciembre 22, 2020
When I used the tint rinse it has left bright copper/red streaks in my hair.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kellee- We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sharon K.
diciembre 22, 2020
Tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
Sharon K.
diciembre 22, 2020
I really did not notice any difference after using this product
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sharon- We're truly sorry that our Tint Rinse (Red) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carol F.
diciembre 22, 2020
Only thing changed was hair condition which got worse,!
Color seleccionado: Castaño claro
PUBLICADO POR:
Carol F.
diciembre 22, 2020
Very disappointed with this product. Ordered golden and light brunette. Neither of them made any difference to the colour of my highlights but they left my hair in poor condition and super frizzy. Would not recommend or use again. Bought similarly priced product elsewhere that made vibrant difference and left hair feeling lovely.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Carol F. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Light Brunette). However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laurie P.
diciembre 20, 2020
Not a fan
Color seleccionado: Dorado
PUBLICADO POR:
Laurie P.
diciembre 20, 2020
It left my hair with a lot of yellow. Will not get again
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Laurie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shylae K.
diciembre 20, 2020
I have used it
Color seleccionado: Rojo
PUBLICADO POR:
Shylae K.
diciembre 20, 2020
I like the tont rinse but it is really not for me I don't like how it makes my hair feel and no matter how hard I try to rinse it out it feels a little heavy but otherwise I love it
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shylae - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Shannan M.
diciembre 18, 2020
Undecided
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Shannan M.
diciembre 18, 2020
The directions on this toner said to apply to the ends of my hair however my roots needed the toner. I used it on the roots and it might have helped? My roots are still red instead of dark brown.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Shannan- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide you with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Leanne H.
diciembre 17, 2020
thumbs down
Color seleccionado: Cobrizo
PUBLICADO POR:
Leanne H.
diciembre 17, 2020
I just do not see a difference with or without product
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Leanne- We're truly sorry that our Tint Rinse (Copper) did not provide with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cindy W.
diciembre 15, 2020
Not a fan
Color seleccionado: Cobrizo
PUBLICADO POR:
Cindy W.
diciembre 15, 2020
I wasn't a fan of this product. I think because my color has different colors in it. This is just simply red. It didn't really match when I used it. Sorry but I am being honest.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Cindy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy P.
diciembre 14, 2020
doesn't cover gray
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Kathy P.
diciembre 14, 2020
If you are using this to cover the gray, well it doesn't. It darkens the all over color which doesn't fade. So I will not purchase it again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kathy- We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. Our Tint Rinse is a professional-grade treatment that temporarily deposits pigments to revive or enhance hair color. Unfortunately, it is not intended to cover grays. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy S.
diciembre 10, 2020
Not happy cancel my order.
Color seleccionado: Cobrizo
PUBLICADO POR:
Kathy S.
diciembre 10, 2020
Not pleasef
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kathy- We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelly H.
diciembre 7, 2020
Doesn't do it
Color seleccionado: Cobrizo
PUBLICADO POR:
Kelly H.
diciembre 7, 2020
This doesn't really do anything.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kelly - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary R.
diciembre 7, 2020
No real difference
Color seleccionado: Rojo
PUBLICADO POR:
Mary R.
diciembre 7, 2020
I didn't really see any difference or enhancements with this product
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
pamela M.
diciembre 6, 2020
Unsure
Color seleccionado: Dorado
PUBLICADO POR:
pamela M.
diciembre 6, 2020
I’m not certain this does much. But, I’ll use it just in case
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Pamela - Thank you for your feedback! We look forward to hearing your feedback in regards to the Tint Rinse (Golden) in the future.
PUBLICADO POR:
Kaitlyn K.
diciembre 5, 2020
Disappointed
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Kaitlyn K.
diciembre 5, 2020
I really tried to like the product- I’ve been using it 2-3 x a week and I’ve seen no difference. I purchased the dark brunette tint rinse, and after 3 times of trying to use it I decided to keep it in my hair twice the recommended time before washing it out. I was desperate because my hair is getting so brassy and nothing would work. Still after trying to keep the tint in longer, no difference. I was very excited to buy more products from here because I fell in love with the color dye I purchased, but it seems like their other products aren’t as good.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kaitlyn - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Arvella F.
diciembre 4, 2020
I could not tell a difference at all.
Color seleccionado: Cobrizo
PUBLICADO POR:
Arvella F.
diciembre 4, 2020
No difference in color, shine or texture after first time use. Followed directions faithfully!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Arvella- We're truly sorry that our Tint Rinse (Copper) did not provide the tone and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barrault E.
diciembre 1, 2020
Ravi veut couleur
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Barrault E.
diciembre 1, 2020
Là sincèrement je vois pas la différence avec ou sans
Et la mode d emploie ´ est pas sur le flacon en français contrairement à tous les autres produits que j utilisé chez esalon
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Barrault E. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas répondu à vos attentes. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons revenir vers vous pour plus d'information et afin et de vous transmettre les instructions en français.
PUBLICADO POR:
Jennifer R.
noviembre 30, 2020
No difference
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer R.
noviembre 30, 2020
First let me say that I was only able to use the tint twice. The first timeI used it I did not see much difference, but I was distracted by the rash it gave me. I used it one more time to be sure it was actually the tint that caused the rash. It was! So I am unable to make a comment about how well it works.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tint Rinse (Golden) caused the unexpected reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Agnes C.
noviembre 30, 2020
nice
Color seleccionado: Dorado
PUBLICADO POR:
Agnes C.
noviembre 30, 2020
But did not suit my hair but a very nice product
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Agnes C. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Inessa W.
noviembre 30, 2020
Not what i expected
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Inessa W.
noviembre 30, 2020
Dried my hair so badly, it took time to bring my hair back to normal....
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Inessa- We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandi M.
noviembre 29, 2020
Works OK, but the container leaks
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Sandi M.
noviembre 29, 2020
The toner works OK, but the container leaked from the first time I used it. I have to store it upside down and be VERY careful that it doesn't leak all over the place.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sandi - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ruby G.
noviembre 29, 2020
Not for me
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ruby G.
noviembre 29, 2020
I have natural dark brown hair with a lot of red tones. I have dyed my hair dark blonde for a while and I noticed the tint does not help my hair. It may work on blonde or natural blonde hair but not on mine. It’s hard for my natural curly hair to catch the color correctly and moisturize. This tint makes my hair feel a little stiff after I use it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ruby- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brenda A.
noviembre 29, 2020
Leaves my hair dry
Color seleccionado: Castaño claro
PUBLICADO POR:
Brenda A.
noviembre 29, 2020
I do think this helps with the color, but it leaves my scalp and hair so dry after each use.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brenda - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Alison B.
noviembre 28, 2020
Turned out pink
Color seleccionado: Rojo
PUBLICADO POR:
Alison B.
noviembre 28, 2020
Came out stark pink
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Alison- We're truly sorry that our Tint Rinse (Red) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katie C.
noviembre 27, 2020
Pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Katie C.
noviembre 27, 2020
As in the color my hair turned when I used this. It did not do well with the highlights.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katie - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
jennie R.
noviembre 27, 2020
The beige tint puts too much yellow into the ends of my hair.
Color seleccionado: Beige cálido
PUBLICADO POR:
jennie R.
noviembre 27, 2020
I believe my hair color is to light of a color now due to the white grey that a tint rinse in the warm beige is too yellow for me. Possibly a darker shade would blend it down?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennie- We're truly sorry that our Tint Rinse (Warm Beige) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Florence T.
noviembre 26, 2020
Soin couleyr
Color seleccionado: Beige cálido
PUBLICADO POR:
Florence T.
noviembre 26, 2020
Je viens d essayer ce soin..
Problème mode d emploi en anglais.
A moi de deviner ...
Je trouve suite à ce soin que mes cheveux sont collants et poisseux
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Florence T. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous envoyer les instructions en français par email et espérons aussi pouvoir vous aider !
PUBLICADO POR:
Marwa C.
noviembre 22, 2020
Not as expected
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Marwa C.
noviembre 22, 2020
I used this a few times and it’s like I’m not using anything at all. Not worth the cost.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Marwa- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tracey P.
noviembre 21, 2020
Tint
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Tracey P.
noviembre 21, 2020
Does nothing
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tracey- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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En virtud de la legislación vigente en materia de privacidad, tienes derecho a excluirte de: (a) la “venta” de tus datos personales a terceros, (b) el uso compartido de datos personales para publicidad conductual en contextos cruzados y (c) el procesamiento con fines de publicidad dirigida. Las cookies de este encabezado recopilan información para fines de análisis, experiencias personalizadas y publicidad selectiva (incluso en redes sociales). Puedes ejercer tu derecho de exclusión con respecto a los datos compartidos por estas cookies utilizando este interruptor. Si optas por la exclusión, no podremos ofrecerte anuncios personalizados utilizando los datos que estas cookies habrían recopilado. Para conocer otras formas de ejercer el derecho de exclusión, visita nuestra de Aviso privacidad de la Política de privacidad de CA.
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Estas cookies son necesarias para el funcionamiento del sitio web y no pueden desactivarse en nuestros sistemas. Pueden configurarse en función a tus acciones ante una solicitud de servicios, como establecer tus preferencias de privacidad, iniciar sesión o rellenar formularios. Las podemos configurar nosotros o terceros cuyos servicios hemos añadido a nuestras páginas. Al utilizar este sitio web, tus datos también pueden ser transferidos a países fuera del Espacio Económico Europeo sin un nivel adecuado de protección de datos. Es posible que no puedas ejercer tus derechos en relación con los datos y que las autoridades estatales tengan acceso a ellos. Puedes configurar tu navegador para que bloquee estas cookies o te avise de ellas, pero es posible que algunas secciones del sitio web no funcionen.
Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro sitio web. Nos ayudan a saber qué páginas son las más y las menos populares, y a ver cómo los visitantes se mueven por la página. Si no permites el uso de estas cookies, no podremos controlar su rendimiento.
Tanto nosotros como nuestros socios publicitarios (incluye compañías de redes sociales) podemos instalar estas cookies a través de nuestro sitio. Pueden utilizarse para crear un perfil de tus intereses basado en la información de navegación que recopilan de ti cuando visitas un sitio web (incluye la identificación exclusiva de tu navegador y/o dispositivo de Internet) y mostrarte contenido o anuncios relevantes en nuestro sitio web y en otros sitios.
Este sitio web utiliza cookies y tecnologías similares para operar nuestro sitio web y nuestros servicios, optimizar el sitio web, monitorear las sesiones, mejorar tu experiencia y para propósitos de marketing. Estas tecnologías pueden supervisar tu uso del sitio web y compartir esa información con terceros, incluso con fines analíticos, de redes sociales y publicitarios. Para más información, incluida la relativa a la conservación de datos, consulta los avisos de privacidad que figuran a continuación. Haz clic en «Configuración de cookies» para rechazar determinadas cookies publicitarias. Al acceder al sitio web o utilizarlo, aceptas el uso de cookies para recopilar y compartir tu información, así como nuestras Condiciones de uso (incluidas los condiciones de arbitraje y renuncia de clase), la Política de privacidad y (para los residentes en California) el Aviso de privacidad para California.
