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8,977 Comentarios de clientes |
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Pas utilisé encoreColor seleccionado: Rojo Je n'ai pas encore fait ma couleur je laisserai le temps de pose plus longtemps car la couleur ne tient pas longtemps Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzel M. - Merci beaucoup de nous avoir contactés. Après consultation de votre compte eSalon, je vous confirme que votre coloriste a ajusté votre formulation pour une meilleure couvrance et longue tenue. Nous allons revenir vers vous par email pour plus d'information. |
Tint RinseColor seleccionado: Castaño claro I have mixed reviews on this product. I am not sure that it enhances my color significantly. I don't like the texture of my hair after using it. My hair is thin and fine, but I will continue to use it since I have a tube and an a half left. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- We're truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not impressedColor seleccionado: Neutralizador de rojos intensos This just did not neutralize the red, and I feel it enhanced the orange brass. Sorry this did not work for me, it's in my closet and will be tossed out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Definitely has pigment but...Color seleccionado: Cobrizo This product definitely has pigment in it, but I didn't see any enhancement of my faded color, even though I used it a few washes in a row only a week after coloring. I tried mixing it with my hair mask and it left a little color behind, but it mostly just dripped out onto my towel while my hair was wet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadison - We're truly sorry that our Tint Rinse (Copper) did not provide the color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pas d'explications en françaisColor seleccionado: Cobrizo Je n'ai pas encore utilisé ce produit, mais en ouvrant mon colis et en cherchant les explications, je n'en ai pas trouvé, à part en tout petit, au dos du tube. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSTEPHANIE N. - Merci pour votre commentaire. Toutes les informations supplémentaires de notre Tint Rinse se trouvent sur notre site. Nous allons également vous contacter par email pour plus de conseils. À très vite ! |
No DifferenceColor seleccionado: Castaño claro I can’t see any difference when I use this. Been using a couple of months, and just doesn’t appear to refresh my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No differenceColor seleccionado: Castaño oscuro I did not see any difference with this product, I will not be purchasing again and it made my hair tangle more after shower 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No changesColor seleccionado: Castaño oscuro I have used this product numerous times hoping to see a change. Won’t buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGilda - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the semi-permanent color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
StumpedColor seleccionado: Dorado Didn’t get to use bc they were totally off mixing the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulColor seleccionado: Cobrizo I have faded copper hair that I got done the week of Halloween. I thought this would just boost it or enhance it. Nope. Now I’ve got bright orange hair, with patches of darker orange and stripes of pink. It’s been washed multiple times, and some of it has come out, but it has ruined my hair. I’m fixing it this week. DONT BUY IT. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChanning - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bel effet mais trop liquideColor seleccionado: Neutralizador de rubios Ce shampooing violet est très efficace, par contre il est beaucoup trop liquide... Du coup beaucoup de gaspillage car difficile à doser et à appliquer (ne serait-ce que dans le passage main-tête on en perd...), Et mousse difficilement... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCamille S. - Nous vous remercions d’avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d’apprendre que notre Tint Rinse ait répondu à vos besoins, cependant sa texture liquide ne vous convient pas et nous en sommes désolés. Nous essayons sans cesse d'améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
I really wanted to like it.Color seleccionado: Dorado I saw no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Neutralizador de rubios I didn’t notice any difference after using this product. Had a nice lather tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t know yet!Color seleccionado: Beige cálido I haven’t received my order , so I don’t know how I feel about this yet, but the products are typically really nice. Shipment has been a little slow lately. I’m sure that’s not esalon’s fault. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy- We're so happy to hear that you're enjoying our products! I am so sorry to hear your order has yet to arrive. We have reached out to you via email to see how we can remedy this situation. We truly value your feedback and look forward to hearing from you again in the future. |
Color RinseColor seleccionado: Neutralizador de rojos intensos Does not take away the red brassy-ness from your hair. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZabrina- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't seem to do much except make hair feel coarse.Color seleccionado: Dorado I don't really see much difference in the color; perhaps a bit more shine, but not much, and no real golden shine. And it leaves may hair feeling really coarse. I follow it with an extra strength conditioner that I had left over from an old drugstore hair color, and that helps a bit. But by and large, disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't notice a differenceColor seleccionado: Dorado caoba I tried the tint rinse, but didn't really notice any difference? I got the suggested color. I was a little disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Works!Color seleccionado: Dorado Use sparingly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Didn't work - dried hairColor seleccionado: Neutralizador de rojos intensos This didn't do anything to reduce reddish/brassy tones and only dried out my hair. Not using again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassandra- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone or moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did Nothing for My HsirColor seleccionado: Dorado Did not care for this either since my custom color was the wrong color. This was a waste of my money also. The dark shade they sent was to dark for this to make any difference. Make sure they mix your custom color correctly before you purchase any additional products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarissa- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I’m on the fenceColor seleccionado: Neutralizador de rubios My stylist suggested this to me as I was worried about brassy tones after my strand test, so I ordered it. As my blonde highlights are still growing out, I liked how it maintained their cool tone. But my issue is that this was my first time doing a root touch up and this product hasn’t toned down my orange roots after two uses. Since you’re only supposed to use it two times a week, I’m not sure what to do now. I’m unhappy with the warmth of my roots but I don’t want to damage them by re-dying. I’m used to going to the salon and I simply don’t know what to do to fix things. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pink HueColor seleccionado: Caoba cobrizo Didn’t work for me, I think my hair was too light for this tint. It looked pink instead of red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hate itColor seleccionado: Rojo Was wanting to try an auburn, my hair is brunette w bayalage... the lighter part of my hair it literally came out clown red, fading to hot pink... dark parts of my hair was purple. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tint Rinse (Red) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much of a useColor seleccionado: Morado I was really hoping this would do as it said and though while it seemed to make my hair shinier thats all it did. Disappointed to say the least. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy- We're truly sorry that our Tint Rinse (Purple) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Changed my color completelyColor seleccionado: Dorado Really effective in revving up my color. Unfortunately it turned my hair from brown to red, which is not at all what I wanted. Seems like it would be really great if the colors was correct. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerri- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not good for my fine hairColor seleccionado: Neutralizador de rubios The blue tone was really effective to neutralize my brassy color. However, it made my hair feel dry and frizzy. Would use it again if my hair liked it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the moisture and texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Maybe would work on lighter hair betterColor seleccionado: Dorado I like the idea of this .. I think it would work a lot better on lighter hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVelvet - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UselessColor seleccionado: Cobrizo This made absolutely no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKera- We’re truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
Better for lighter hairColor seleccionado: Rojo Would work better for lighter hair . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVelvet - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too soapyColor seleccionado: Dorado Seemed to much like shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky - We're truly sorry that our Tint Rinse (Golden) did not perform in the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Purple shampooColor seleccionado: Neutralizador de rubios A lot of money for little priduct 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) cost did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CopperColor seleccionado: Cobrizo Too red, I wanted more orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbz - We're truly sorry that our Tint Rinse (Copper) did not provide orange results that you expected.. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not receive thisColor seleccionado: Cobrizo I can't rate it because I did not get this with my last order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Don’t see any difference!Color seleccionado: Rojo Don’t care to order this again. Did not see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We're truly sorry that our Tint Rinse (Red) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
GoodColor seleccionado: Dorado Smells great and leaves hair very soft, I wish the color boost was more noticeable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNarda - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Damaged hair and didn't deliver resultsColor seleccionado: Neutralizador de rojos intensos I've now tried this product twice and had the same results each time. Major hair loss in the form of breakage and a huge clump, with overall dryness even after using a heavy conditioner after and the kicker... it didn't even tone my hair! I should have returned it after the first use, but held onto it thinking it could have been a fluke- finally had the courage to use it again and had a massive clump of hair come out after having little to no hair loss in the shower with my normal shampoo/conditioner routine. I 100% blame this product and again, I would MAYBE consider using it if it at least toned my hair but I did absolutely nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I did not receive this itemColor seleccionado: Dorado caoba I was very disappointed as I did not receive this item 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBernadette- We're truly sorry that our Tint Rinse (Golden Mahogany) never arrived. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
It’s not for meColor seleccionado: Dorado Not for me. I tried it to color my grays and I am not sure it is effective for that. It did make my highlights brighter and it turns out that I don’t look great with a blonder hair color. It works well, it’s just not flattering on me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeredith- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I wasted my money on thisColor seleccionado: Caoba cobrizo I’m very disappointed. I used the product as instructed but there was no color changed or added to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDrucilla - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Did absolutely NOTHINGColor seleccionado: Neutralizador de rubios Read my review for the colour kit, and this did not tone AT ALL! I now have pumpkin coloured roots! Terrible product, a complete waste of money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tiny Rinse-copperColor seleccionado: Cobrizo Let’s just say I used this in my blonde hair mixed with the golden for a darker effect and I didn’t care for it too much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Had high hopesColor seleccionado: Dorado I was excited to find this product as I have great natural "white" hair. But I feel it tends to wash me out. So I have wanted a temporary product to add some pizazz. Unfortunately for me, this product only turns my hair a yellowish color and makes it look like a bleach job gone bad....It is a pretty good conditioner, but I use another product for that. So that is my experience, it did not create "gold" for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I was hoping forColor seleccionado: Cobrizo Instead of a lovely copper I was after, it left my hair with a pink shade I didn't like at all. I'm just glad that it washed out. I do love the gold tint rinse however. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too brightColor seleccionado: Cobrizo It didn’t Give me the color I was looking for, maybe a different color would work better. The good news is it washes out after about a week and a half two weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Neutralizador de rojos It works but very messy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita- We’re truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Dorado I've used it and have seen very little change. I do notice my hair is not shiny like it always is. I'm not going to order again for now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlene- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing like I expectedColor seleccionado: Dorado caoba This product made my hair orange. Literally. I would not purchase it again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCherie - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
no differenceColor seleccionado: Morado I'm not noticing any benefit to adding the tint to my routine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEli - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It doesnt work.Color seleccionado: Neutralizador de rojos intensos I used this and yet this doesnt help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFelicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
wrong colorColor seleccionado: Beige cálido when looking for the old toning product I couldn't find it I contacted customer service who was very helpful however when she informed me I would use the tint rinse instead since they stopped carrying the toner when I looked at tint rinse it told me the warm was recommended I ordered and used yesterday and because it brought my grey out that I just covered (uggg) i will have to color again . I don't know if the suggestions are based on original profile but I've changed or adjusted my color several times and this was not the correct product for me. Update: this product was still not for me but i want to thank esalon for making this right and giving me credit for the error. Thanks esalon... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I didn’t see any changesColor seleccionado: Neutralizador de rubios I tried it many times but I don’t see any changes . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThalia- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Purple spotsColor seleccionado: Morado Did take the Brassy yellow/ orange tones out . But i had purple splotches through put my hair ...:(. So frustrating , considering the other reviews were good and convinced me that it would take the brassy/ orange tones out and leave me with a nice light brown . Unfortunately that wasn't the case 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- We're truly sorry that our Tint Rinse (Purple) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I like the way it extends your color,But I need a lighter color for my hairColor seleccionado: Morado I like the way it feels and Extened my color,But I think this was way too dark not the right color for me or my hair,I plan to replace it and try it again with a lighter color,Or I may try the balancing purple blond tinted rinse to keep my hair from looking brassy or dull blond.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did nothingColor seleccionado: Neutralizador de rojos intensos Didn't seem to do anything to my hair /Brazzaville tones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlivia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide neutralizing results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t workColor seleccionado: Dorado Didn't see any change of color! Regular shampoo with expensive price! Will never buy it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntoinette - We're truly sorry that our Tint Rinse (Golden) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a huge fanColor seleccionado: Cobrizo I love eSalon’s dye but this shampoo color isn’t my favorite. I haven’t seen any results from it but I might not be using it frequently enough because it has a chemical smell and feels really drying. Love eSalon but wouldn’t recommend this shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLil - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not SureColor seleccionado: Beige cálido I just don’t see anything 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Still brassy.Color seleccionado: Neutralizador de rojos intensos Even with Ash color and this toner my hair is still brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not impressedColor seleccionado: Castaño claro It’s just a color dye and not impressed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Full of bad chemicalsColor seleccionado: Cobrizo The conditioner I bought, it was fill of alcohol products. Needless to say I didn't use it, I threw it out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDania - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
InvisibleColor seleccionado: Beige cálido not exactly my shade and did not notice any difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIryna - We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesnt workColor seleccionado: Neutralizador de rojos intensos I see no difference in my hair what so ever would not recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAile- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t notice a thingColor seleccionado: Dorado I purchased this golden rinse and the copper one thinking I’d use them alternately, one once one week and the other once the next week. I didn’t see a difference to the shine, a “spiff up” of the color or even some sort of highlight. I’m not sure what it’s really supposed to do other than kind of work like a tinted shampoo. I am very disappointed, especially since I bought 2 thinking it would give me the best of both world with my very beautiful coppery color. Way to go with my consistent and beautiful color though! Even my stylist always mentions how much she loves it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
Just doesn’t make any sort of changeColor seleccionado: Cobrizo This made no change to brightening up my color, laying on some extra shine or adding anything that I could notice. Really nothing more than a tinted shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay- We're truly sorry that our Tint Rinse (Copper) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
It was just okColor seleccionado: Dorado It was ok, left my hair feeling a bit heavy and flat 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie- We're truly sorry that our Tint Rinse (Golden) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not for meColor seleccionado: Castaño oscuro This product was not for me. I found it messy and did not help me hair color or tone at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
HmmColor seleccionado: Morado Not sure if it really works, the few times I used it I did not notice much of a difference in my color or tint, I will not buy another bottle but I will use it with my next color and see if anything changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronika- We're truly sorry that our Tint Rinse (Purple) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned my hair blueish greenColor seleccionado: Neutralizador de rojos intensos This product did not work for me. It did not touch the redness and left a blueish green tint in part of my hair. Very weird. And this was after using it twice, 3 days apart, and for 2-3 minutes each time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HmmColor seleccionado: Neutralizador de rojos intensos Hard to tell how successful it is - results aren't that noticable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the coverage and results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
IT'S PROBABLY ....... OKAYColor seleccionado: Dorado Can't tell much difference if any at all on using the TINT RINSE. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage and tone that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Für den Preis etwas besseres erwartetColor seleccionado: Dorado Die Haare füllen sich nicht anders an als wie mit den üblichen Spülungen die wesentlich Preiswerter sind. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarika S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Dried hair outColor seleccionado: Neutralizador de rubios Didn’t make any difference to my hair apart from making it dry. I left it on for up to 8 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for anyone with psoriasisColor seleccionado: Castaño claro The only bummer is this has wheat in it. So it made my head itch. I couldn’t use it more than once... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
MaintainsColor seleccionado: Morado maintains I suppose but not exactly penetrating the flawed color that I ended up with on my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKira - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HmmmmColor seleccionado: Cobrizo Didn't really see a refresh of color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- We're truly sorry that our Tint Rinse (Copper) did not provide the coverage and vibrance that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
It's okayColor seleccionado: Dorado I don't see a lot of difference using this product. It's not high on my list but I'm satisfied with other services. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We’re truly sorry that our Tint Rinse (Golden) did not fully meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Rojo Added hi lites. Like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're thrilled to hear that you're enjoying the Tint Rinse (Red). We look forward to our next opportunity to delight you! |
It's okColor seleccionado: Morado Doesn't seem to help much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey- We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Dorado caoba A little too messy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy- We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I'm not a fan.Color seleccionado: Castaño oscuro I just used it twice and can't force myself to use it again. It makes hands and bathroom dirty and it doesn't cover greys which would be the most useful. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarolina M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
No EffectColor seleccionado: Dorado I was excited to try this based on the mostly very positive reviews. Unfortunately, I was disappointed. I tired it twice in a week (the second time using more product) and I got no effect at all. Nothing bad. Just nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedColor seleccionado: Dorado Asked for golden I got mousey brown ! Did not cover gray and this the 3rd time I have been very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. Our Tint Rinse is intended to deposit pigments to revive and enhance hair color. Unfortunately, it is not formulated to help with gray coverage. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure it made a differenceColor seleccionado: Neutralizador de rubios my hair still ended up red, this didn't help 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone and balance that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right tint for my colorColor seleccionado: Dorado The gold was a bit to orange on my color. Due to the amount of grey I have. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennie- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! |
This was horrible!!!!!Color seleccionado: Neutralizador de rubios My beautiful gold and platinum highlights were gone with just one use and my hair is now all one shade without dimension. I am so upset I wasted the money I paid for my highlights 6 weeks ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMery - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Dorado I didn’t find this effective for my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosG.G - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
nopeColor seleccionado: Dorado As mentioned before I am a natural darker auburn. The tint I purchased the last time was more what I wanted. I do not like the golden . I do not want to look strawberry blond because I am not that. I will try and attach a pic. to show better the color. Or send the same tint as the last time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeanne - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Castaño claro Unfortunately I don’t notice a difference in tint or shine when I use this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFabrizia- We're truly sorry that our Tint Rinse (Light Brunette) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Cobrizo I use the tint rinse and it's too harsh red. Can't get a comb thru my hair w/o tons of conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathryn- We're truly sorry that our Tint Rinse (Copper) did not provide the tone or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much impactColor seleccionado: Neutralizador de rojos I have used this rinse several times and saw no difference in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDolores- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the balance in tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Poor qualityColor seleccionado: Neutralizador de rubios Poor quality! I know my products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Terrible productColor seleccionado: Dorado I wish E-Salon never recommended this to me. It was horrible. It dried out my hair so badly. After I applied and left it on for a few minutes, I rinsed with conditioner. It was horrible. It left my hair so dry and I couldn't even fix it with conditioner. I will not use again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So soColor seleccionado: Neutralizador de rubios Not a noticeable difference before and after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Gold tintColor seleccionado: Dorado I didn't really see a difference in the color of my hair after using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color refreshColor seleccionado: Morado Did not notice any difference, no shine, no color boost, nothing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina- We're truly sorry that our Tint Rinse (Purple) did not provide the texture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Il fait le boulot !Color seleccionado: Cobrizo Ravive efficacement la teinte de base, mais je l'ai stopper car avec les mèches le résultat ne me va pas Sinon très bon raviver de couleur cuivré ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStéphanie A. - Merci beaucoup pour votre commentaire. Nous sommes heureux d'apprendre que notre Tint Rinse vous plaise. Nous serions ravis de vous proposer une autre teinte qui répondra mieux à vos attentes. Nous allons vous contacter par email afin d'en discuter. |
It doesn’t do muchColor seleccionado: Morado Honestly it doesn’t do anything 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha- We're truly sorry that our Tint Rinse (Purple) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedColor seleccionado: Rojo I thought this would give me my vibrant red back and it did not. If you're looking for a cherry red this is not the stuff for you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney- We're truly sorry that our Tint Rinse (Red) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t workColor seleccionado: Neutralizador de rubios I have used this for a little while thinking it needed time to make a difference to my highlights. It doesn’t dry the hair but doesn’t do anything to tone my hair. I’ve just tried a different brand and immediately saw a dramatic change. I won’t be using this anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPenny B. - Thank you for your feedback! We apologize for the disappointing experience you had with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and we hope to continue helping you find hair perfection! |
Like shampoo, and dries hair outColor seleccionado: Dorado caoba It seems to work, but it feels less like a rinse than a shampoo. It also makes my hair rough and dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAsha - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations when it comes to the feel of your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |