I had just dyed my hair red a week ago and when I used the Tint Rinse it made my hair brown and took away all of the bright red I had just paid for. I am very upset that this happened.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Thank you for your feedback. We apologize for the disappointing experience you had with our Red Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products, and truly value everything our clients’ say.
PUBLICADO POR:
Rachel M.
febrero 8, 2020
Just OK
Color seleccionado: Cobrizo
PUBLICADO POR:
Rachel M.
febrero 8, 2020
I'm not sure this product actually does anything for my hair. It's pretty when it comes out of the bottle, kinda glittery. And I like that it doesn't stain my hands. But I can't tell that it makes a difference, and for the price I don't really think it's worth it to purchase again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Rachel - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura M.
febrero 5, 2020
Doesn't work - save your money & shipping costs
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Laura M.
febrero 5, 2020
Tried using it a couple times, as directed. Absolutely no change to my tint. Really disappointed, after paying $6 to have this shipped - took a week to arrive and product did not work as described.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the reduction in the deep brassy or red tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathleen L.
febrero 5, 2020
TINT RINSE
Color seleccionado: Rojo
PUBLICADO POR:
Kathleen L.
febrero 5, 2020
I love your tint rinse in Copper. I wanted to see if the red would improve my hair color but it is not working. I will stay with the Copper Tint Rinse. It work well.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kassie K.
febrero 4, 2020
Does nothing
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kassie K.
febrero 4, 2020
This product is a scam
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. Please reach out if we can assist you further.
PUBLICADO POR:
Mary J.
febrero 4, 2020
The color looked 'phoney' to me.
Color seleccionado: Cobrizo
PUBLICADO POR:
Mary J.
febrero 4, 2020
Didn't like it. showed up on pillow case. Color was brassy or something. A friend even asked me if I did something new to my hair. She didn't seem to like it either. Only used it once. Can I return it? It's not for me.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse (Copper) did not provide what you expected.. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kassie K.
febrero 4, 2020
Does nothing
Color seleccionado: Castaño claro
PUBLICADO POR:
Kassie K.
febrero 4, 2020
This product is a scam
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kassie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say.
PUBLICADO POR:
Annemarie G.
febrero 3, 2020
Not happy with product
Color seleccionado: Morado
PUBLICADO POR:
Annemarie G.
febrero 3, 2020
Making my hair opaque and not true color staying in hair..,
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Annemarie - We're truly sorry that our Tint Rinse (Purple) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jacqueline V.
febrero 2, 2020
Too messy
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Jacqueline V.
febrero 2, 2020
It comes in a tube but is a liquid. Should at least come in a pump for control.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Jacqueline - We're truly sorry that our Tint Rinse (Mahogany Copper) was too runny. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Darlene C.
febrero 2, 2020
Dissatisfied
Color seleccionado: Dorado
PUBLICADO POR:
Darlene C.
febrero 2, 2020
This product I am very dissatisfied with. I see no results since I've been using it. I used to buy a product over the counter similar to this one that you have and I was happy with it. I will not purchase this product again.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Darlene - We're truly sorry that our Tint Rinse (Golden) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth F.
febrero 1, 2020
Package was damaged
Color seleccionado: Dorado
PUBLICADO POR:
Beth F.
febrero 1, 2020
There must of been a hole in the top of the bottle because it was all over the inside of the box. Would like a refund on the tint rinse please.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Tint Rinse (Golden) arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Monique P.
enero 31, 2020
Ok. Not great
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Monique P.
enero 31, 2020
I like how the shine comes with usage but it makes my hair greasy and I don’t like how it smells
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Monique - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shanna C.
enero 30, 2020
Good Rinse
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Shanna C.
enero 30, 2020
I like this but wished it was a bit stronger sometimes it takes to my hair and sometimes I get no coverage
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shanna - Thank you for your feedback. We apologize for the disappointing experience you intermediately had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Eileen O.
enero 29, 2020
Expecting too much?
Color seleccionado: Dorado caoba
PUBLICADO POR:
Eileen O.
enero 29, 2020
Maybe I was expecting too much when I purchased this. I've only used it a couple of times so far and I did not notice much difference in the color being boosted or extra shine. I will continue to use it twice a week as recommended and see if I change my opinion.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Eileen - We're truly sorry that our Tint Rinse (Golden Mahogany) did not boost your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cindi J
enero 26, 2020
Don’t buy
Color seleccionado: Cobrizo
PUBLICADO POR:
Cindi J
enero 26, 2020
Did not like
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Cindi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carly H.
enero 25, 2020
DOES NOT WORK
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Carly H.
enero 25, 2020
I purchased the red neutralizer to try to dull how brassy my undertones in my dark brown hair. This product does NOT work. It literally did nothing to my hair. It didn’t change anything, besides making my hair dry. Don’t waste your time.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Carly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Terry Z.
enero 24, 2020
Ok...
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Terry Z.
enero 24, 2020
Didn’t camouflage my grey at all but my hair is very soft and shiny !!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Terry - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barb P.
enero 24, 2020
Not the right color
Color seleccionado: Cobrizo
PUBLICADO POR:
Barb P.
enero 24, 2020
I thought this would be a great boost but it was the wrong color , it turned my color more orange..
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Barb - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Hilda
enero 23, 2020
I don't know if I like or not
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Hilda
enero 23, 2020
I used this product two times so far. I feel my hair more dry and is breaking on little pieces.
Thanks
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Hilda - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ralaina D.
enero 21, 2020
This was a waste of my money.
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Ralaina D.
enero 21, 2020
This junk was terrible. Complete and total waste of my money. I tried it on multiple different occasions and it continuously failed me. I want my money back.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Ralaina - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
lisa G.
enero 21, 2020
Didn't help
Color seleccionado: Dorado
PUBLICADO POR:
lisa G.
enero 21, 2020
Product did not put gold in my hair like I wanted. You were very nice to refund me promptly.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Lisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Torea K.
enero 20, 2020
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Torea K.
enero 20, 2020
Does not do a thing for my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Torea - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carla W.
enero 18, 2020
Don't really notice much difference with this
Color seleccionado: Dorado
PUBLICADO POR:
Carla W.
enero 18, 2020
I really can't tell much of a difference when using this product.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Carla - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Donna R.
enero 17, 2020
tint
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Donna R.
enero 17, 2020
Tint does not last long
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Donna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
sandra R.
enero 17, 2020
Did not see anything
Color seleccionado: Dorado
PUBLICADO POR:
sandra R.
enero 17, 2020
Did not notice any benefits from this.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint rinse ( Golden) did not work out for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nena G.
enero 17, 2020
I liked it but it didn't cover well enough
Color seleccionado: Rojo
PUBLICADO POR:
Nena G.
enero 17, 2020
It was a nice touch up but i still lost the gray coverage after 2 weeks.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nena - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa L.
enero 17, 2020
Subtle difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Lisa L.
enero 17, 2020
Didn't notice much of a change.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Tint Rinse in (light Brunette) did not work out for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
F. M.
enero 8, 2020
Nice idea
Color seleccionado: Morado
PUBLICADO POR:
F. M.
enero 8, 2020
It's a good concept, but it doesn't work on my hair. Just ended up with an extra step in the shower and the color smudged on my pillows. Ohhh well. Maybe it works on another type of hair?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
F.M. - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carolyn P.
enero 7, 2020
Don't notice any results
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Carolyn P.
enero 7, 2020
Wont buy again. It didn't enhance or revive my color al all
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Carolyn - We're truly sorry that our Tint Rinse (Mahogany Copper) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rita Friend
enero 7, 2020
Does nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Rita Friend
enero 7, 2020
Doesn’t help with anything
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sabine P.
enero 3, 2020
Je ne sais pas si c'est efficace.
Color seleccionado: Cobrizo
PUBLICADO POR:
Sabine P.
enero 3, 2020
Utilisé deux fois, mais je ne vois pas comment ça peut marcher dans le sens où dès que le shampoing mousse il devient blanc, et le temps de pose est très court, je ne sais pas comment les pigments peuvent servir le cheveu. Agréable pour un shampoing mais je ne pense pas recommander, de toute façon, à part la couleur chimique, j'utilise normalement des produits faits-maison.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Sabine - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par email afin de remédier à cette situation.
PUBLICADO POR:
Jody D.
enero 2, 2020
Appreciated the tint rinse but ineffective
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Jody D.
enero 2, 2020
I appreciated eSalon's prompt effort to correct a bad color experience, and the tint rinse arrived 48 hours later, however it did not tone down the orange hair or correct the problem. I did have to go into a salon to have a color correction treatment done. I learned that color by mail order just is too risky for me despite the friendly and prompt service from Salon.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Julia B.
enero 2, 2020
tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Julia B.
enero 2, 2020
still deciding on whether I like this product or not.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Julia - Here at eSalon, we are always striving to create the best products possible. We value your feedback and we have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
D m B.
enero 1, 2020
Purple!!!
Color seleccionado: Morado
PUBLICADO POR:
D m B.
enero 1, 2020
Did not leave a tint of purple, very disappointed 😔
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
D m B. - We're truly sorry that our Tint Rinse did not provide the purple tint you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jacqueline D.
diciembre 30, 2019
Did not work like said
Color seleccionado: Dorado
PUBLICADO POR:
Jacqueline D.
diciembre 30, 2019
I have light hi-lights & wanted some gold but did not work at all
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Jacqueline - We are so sorry to hear our Tint Rinse did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! We have reached out to you via email to discuss this matter further,please keep an eye on your inbox for more details.
PUBLICADO POR:
Sidney K.
diciembre 24, 2019
Doesn't work at all
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sidney K.
diciembre 24, 2019
I got this product because I thought it would put color in my hair, I have previously bleached hair and there's a 0% difference after I use it. My hair looks completely the same color and I wasted my money on this because all the reviews were really good but it didnt work at all, I followed the instructions. It's a waste of money I advise no one to waste their money on this terrible product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sidney - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jennifer R.
diciembre 23, 2019
Very drying
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Jennifer R.
diciembre 23, 2019
The product absolutely works to tone brassiness out of light brown hair but it is incredibly drying. My hair is thin and fine and after the treatment it felt as though my hair would break. I would recommend a very deep conditioning treatment before and after use.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rebecca S.
diciembre 16, 2019
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Rebecca S.
diciembre 16, 2019
I knew it wouldn't change my color on my ends but read that it give your hair shine. When I used it I got nothing, no shine at all. It look like I didn't use the product.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
We're truly sorry that our Tint Rinse did not provide the shine you expected. We have emailed, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MONIQUE H.
diciembre 16, 2019
I thought it would be a conditioner
Color seleccionado: Cobrizo
PUBLICADO POR:
MONIQUE H.
diciembre 16, 2019
The color rinse is good in that it adds color nicely, but I found the formula drying. It is more of a second shampoo and I expected a condition. So, perhaps it was out of sync with expectation. But, like with all eSalon items, the quality is top notch and the customer service is exceptional.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Monique - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper) and that your hair felt dry. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan K.
diciembre 13, 2019
did not use
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Susan K.
diciembre 13, 2019
did not use - I had to rinse out the color immediately - will not use any of these products again.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Susan K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Vnny
diciembre 12, 2019
Long delivery
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Vnny
diciembre 12, 2019
Hair went bit greenish & long delivery
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Vnny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
SHARON Z.
diciembre 12, 2019
tint
Color seleccionado: Dorado
PUBLICADO POR:
SHARON Z.
diciembre 12, 2019
I really do not see any difference when I use this rinse.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Sharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
JENNIFER B.
diciembre 12, 2019
I'm going to pass on this tint
Color seleccionado: Cobrizo
PUBLICADO POR:
JENNIFER B.
diciembre 12, 2019
It made my hair too orange and didnt come out right away.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Jennifer B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Lindsey M.
diciembre 12, 2019
Dries my hair out
Color seleccionado: Dorado caoba
PUBLICADO POR:
Lindsey M.
diciembre 12, 2019
This product dries my hair out
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lindsey - We're truly sorry that our Tint Rinse (Golden Mahogany) left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Myriam B.
diciembre 10, 2019
Tint rince
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Myriam B.
diciembre 10, 2019
Je ne l'ai pas essayé mais dès que je peux je donne mon avis
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Myriam B. - N’hésitez pas à partager votre expérience ici, votre expérience peut aussi aider les autres. Nous attendons votre retour sur notre Tint Rinse avec impatience !
PUBLICADO POR:
Lisa C.
diciembre 7, 2019
Not Sure if it Works
Color seleccionado: Cobrizo
PUBLICADO POR:
Lisa C.
diciembre 7, 2019
I've been using this weekly since September. I can't say I notice any difference after use. It does have a nice lather, but although it is a rich copper color coming from the tube, no color is left in the tub, on my hands or body, and the lather is pure white.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Lisa C. - Thank you for your feedback! We are so happy to hear you are loving your Tint Rinse. Nothing makes us happier than hearing we were able to make your Hair Goals a reality. Thanks again for sharing your opinion with us! Your eSalon Team
PUBLICADO POR:
Kruse K.
diciembre 6, 2019
Never delivered
Color seleccionado: Dorado
PUBLICADO POR:
Kruse K.
diciembre 6, 2019
Bad service and no answer from company
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
99999 B - We’re so sorry to hear you had such a frustrating experience, Our eSalon Color Happiness Guarantee is something we always stand behind. We've contacted you via email, please check your inbox. We truly appreciate your feedback.
PUBLICADO POR:
Rachel H.
diciembre 5, 2019
Left my hair looking weird!
Color seleccionado: Cobrizo
PUBLICADO POR:
Rachel H.
diciembre 5, 2019
I found that this did not cover my hair well so I ended up with patches of hair that looked very orange and bizarre!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tinted Love (Copper) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Keasha N.
diciembre 4, 2019
Does it work?
Color seleccionado: Cobrizo
PUBLICADO POR:
Keasha N.
diciembre 4, 2019
I'm giving this 3 stars because I truly don't notice a difference whether I use it or not..If I use it, my hair looks the same.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Keasha - Thank you for your feedback. We are sorry to hear that you did not notice a difference with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Shawna P.
diciembre 4, 2019
Never received :(
Color seleccionado: Rojo
PUBLICADO POR:
Shawna P.
diciembre 4, 2019
I ordered the tint rinse before asking that my root touch up be brightened. Still wondering if I'm going to receive it or not, before I continue my color regimen
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shawna - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lesley M.
diciembre 3, 2019
No effect
Color seleccionado: Dorado
PUBLICADO POR:
Lesley M.
diciembre 3, 2019
I don't see any effect on my color at all from this product.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lesley M. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda J.
diciembre 3, 2019
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Linda J.
diciembre 3, 2019
Had minimal effect.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Linda - We're truly sorry that our Tint Rinse (Golden) did not provide the warm tone enhancement you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Darlene N.
diciembre 2, 2019
Can't tell the difference
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Darlene N.
diciembre 2, 2019
I don't want to say anything bad about this product because it's my hair color is so drab I can't tell when I use it and when I don't so I'm not going to say anything bad about it
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Darlene N. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Vnny
diciembre 2, 2019
Wenig Effekt
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Vnny
diciembre 2, 2019
Wirkte leider bei mir nicht. Habe hellbraunes Haar mit Kupferstich - dieses ist leider immer noch da. Schade!
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Vnny - Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge.
PUBLICADO POR:
Leeanne E.
diciembre 2, 2019
Waist of money
Color seleccionado: Cobrizo
PUBLICADO POR:
Leeanne E.
diciembre 2, 2019
Total waist of money it doesn't expand the life of your color total scam
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Leeanne E. - We're truly sorry that our Tint Rinse (Copper) did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa R.
noviembre 27, 2019
Slippery
Color seleccionado: Rojo
PUBLICADO POR:
Melissa R.
noviembre 27, 2019
I literally had to buy a bathmat in order to use this. The first time I used it was positively scary. It was so slippery on the bottom of the shower. I had to hold onto the walls to get out.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tint Rinse (Red) application did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jeff
noviembre 27, 2019
Undecided
Color seleccionado: Beige cálido
PUBLICADO POR:
Jeff
noviembre 27, 2019
Not sure if this actually makes any difference, other than perhaps slightly shinier. Difficult to discern the difference before and after use.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jeff - Thank you for your feedback.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy W.
noviembre 25, 2019
Ok, but didn't notice much difference
Color seleccionado: Dorado
PUBLICADO POR:
Amy W.
noviembre 25, 2019
The product was ok, but I didn't notice much difference in color or shine. Probably won't buy again.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Camo Mist did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicolle E.
noviembre 22, 2019
This doesnt tint roots
Color seleccionado: Cobrizo
PUBLICADO POR:
Nicolle E.
noviembre 22, 2019
I do like the refresh of overall color but it doesn't tint the roots at all. So my regrowth is still not blended well.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nicolle - Thank you for your feedback! We're truly sorry that our Tinted Love (Copper) did not provide the regrowth coloring you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melinda
noviembre 21, 2019
Reaction to tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Melinda
noviembre 21, 2019
I had an allergic reaction to something in this tint rinse so I am not interested in using it again. Great idea just not for me.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Melinda - We're truly sorry that our Tint Rinse (Red Neutralizer) caused an unexpected reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Erin B.
noviembre 20, 2019
Love the idea
Color seleccionado: Morado
PUBLICADO POR:
Erin B.
noviembre 20, 2019
I wish this worked for me. The color/level of tint is fine, but I don't like the way it makes my hair feel (like there's a sticky residue all over my head that I can't rinse out..). I've used it a handful of times, thinking maybe there was something I could do differently, but there isn't.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Erin - We're truly sorry that our Tint Rinse (Purple) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy M.
noviembre 20, 2019
Why was I sent Red?
Color seleccionado: Rojo
PUBLICADO POR:
Tammy M.
noviembre 20, 2019
I did an assessment for my hair color and they came back with the color burgundy to match my color, I'm not sure why the specialist I was speaking with in October sent me Red... I was also wondering if this is what is making my hair so dry and brittle.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Tammy - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sally S.
noviembre 19, 2019
Dries my hair out
Color seleccionado: Dorado caoba
PUBLICADO POR:
Sally S.
noviembre 19, 2019
I can’t really tell if this has a positive coloring effect on my hair. It does dry it out terribly and makes it frizz.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Sally - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elodie A.
noviembre 18, 2019
Bon produit
Color seleccionado: Dorado
PUBLICADO POR:
Elodie A.
noviembre 18, 2019
Bon produit qui tient ses promesses bien qu’il éclaircisse un peu trop la couleur ( la couverture cheveux blancs s’estompe plus rapidement.
Les reflets dorés sont magnifiques.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Elodie A - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez au niveau de la longue tenue de votre couleur. Je constate que depuis vous avez reçu une nouvelle coloration, je vous recommande donc d'utiliser le Tint Rinse qu'une fois par semaine pour éviter que votre couleur s'estompe trop vite, tout en gardant les reflets dorés désiré.
PUBLICADO POR:
Audrey S.
noviembre 15, 2019
Hasn't Done Anything After Three Washes
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Audrey S.
noviembre 15, 2019
I purchased this tint rinse because I wanted to balance the warm tones in my light brown hair. I dyed my naturally brown hair a very bright red color and maintained it for about 7 months before I decided to dye over the red in an attempt to return to a tone as close as possible to my natural hair color. As the brown hair dye has started to fade, my hair has become very warm and brassy again. So I decided to try this product. After using this tint rinse three times, I haven't noticed any difference. Maybe if you used multiple bottles of this, you would start to see a change but I'm hesitant to purchase it again because I feel like there's a good chance it will continue to be a complete waste of time and money.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Audrey - We're truly sorry that our Tint Rinse did not provide the results you expected.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathy D.
noviembre 14, 2019
Can use
Color seleccionado: Rojo
PUBLICADO POR:
Kathy D.
noviembre 14, 2019
My hair color from esalon was all wrong so I can't use this and was unable to return or get another one.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Becky B.
noviembre 13, 2019
Good but dries my hair.
Color seleccionado: Dorado
PUBLICADO POR:
Becky B.
noviembre 13, 2019
I like the color but seems to dry out my hair quite a bit, especially the ends.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Becky - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
sonia B.
noviembre 12, 2019
Didn’t notice a change
Color seleccionado: Dorado caoba
PUBLICADO POR:
sonia B.
noviembre 12, 2019
I used this once, about 3 weeks after coloring my hair. I didn’t notice a difference at all.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sonia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Arden H.
noviembre 11, 2019
For All Over Temporary Hair Color
Color seleccionado: Rojo
PUBLICADO POR:
Arden H.
noviembre 11, 2019
Ok so let me start by saying I did not use this product to just revitalize color. I used this product with intention to completely change my hair color for Halloween. I am a natural medium to light range brunette with a lot of blonde balayage all the way to my roots. I think if you wanted to use this product to increase time between coloring it would work beautifully.
Application: the application is not as simple as shampoo it into your hair and be done. If you do it this way, it will be spotty. I recommend getting your hair wet, not dripping wet, and then standing in front of the mirror and applying it generously in sections. (I have a lot of fine, porous hair). I also left it in for a lot longer than 3 minutes as directed. For a completely different hair color as I intended, I used almost the entire bottle and it was still patchy in some areas.
Residue: this product will NOT stain your skin at all. I used my hands to apply it and it only stained under my finger nails a little bit. It does transfer when wet but not at all once it's dry. Use an old towel if it makes you feel better but it will come out in the wash. (I used an old white towel and bleached it and there is no trace of red anywhere)
Aftermath: I have washed my hair 4 times now. I have used gentle clarifying shampoos to help speed the process but it is already 70-80% completely out of my hair. If you want this product for its intended use I can see how some of the reviews say it does not last long enough. However, since I just wanted to be a red head for a night, I am happy with how fast it is washing out.
Overall it is not an expensive product and I feel like it is worth a try. I gave three stars because there are faults with the product but overall it wasn't below average.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Arden - Thank you for reaching out to us here at eSalon! We're thrilled to hear that you're enjoying Tint Rinse (Red). We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Karma J.
noviembre 10, 2019
don’t see a noticeable difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Karma J.
noviembre 10, 2019
I tried it for the first time yesterday. Put it on for 5-7 mins vs the 2-3 mins recommended but still did not see much results. The only thing I noticed was that my black roots blend in better with the rest of my brown dyed hair. Maybe I need to use more, keep it on longer or use multiple times to see results. But that makes things a lot less convenient and besides it’s wont be worth all the trouble for a temporary result as others here have said the results last only 3-4 washes. So not very thrilled about the results.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Karma - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Victoria M.
noviembre 8, 2019
Messes up any blonde tones in your hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Victoria M.
noviembre 8, 2019
Sooooo I had a nice balayage that was medium brown and light ash blonde... my brown turned orange so I used this to fix that problem. It helped my brown... HOWEVER, my blonde looks warm and not pretty and bright anymore. I didn’t expect it to ruin my blonde :( sad.. I don’t know what to do now
Does work for the brown though so I kept the rating at 3
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Victoria - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda C.
noviembre 8, 2019
Nothing
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Linda C.
noviembre 8, 2019
This shampoo sis nothing to tone the brass for my hair
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Linda - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. However, because you were unhappy with the results, we have gone ahead and added a credit to your account, per our Satisfaction Guarantee. We will reach out to you shortly with more information. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Shirley B.
noviembre 7, 2019
blue
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Shirley B.
noviembre 7, 2019
good but my colour lasted long enough without this
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shirley - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katherine H.
noviembre 7, 2019
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Katherine H.
noviembre 7, 2019
Honestly this did nothing for my hair at all
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katherine - We're truly sorry that our Tint Rinse (Golden) did not provide the warm golden tone enhancement you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Christina K.
noviembre 3, 2019
Adds amazing shine but that's it
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Christina K.
noviembre 3, 2019
I have medium brown hair at the roots to light brown at the tips (all dyed) my last hair color job was starting to turn reddish at the top and brassy towards the lighter brown, so I bought this. Sadly, it did not neutralize it one bit, and I used it twice just in case. It did, however, add amazingly beautiful shine to my hair, so not a total loss in my book. I'm debating if I should try the dark brown, but the shipping does take about a week.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Esmeralda D.
noviembre 1, 2019
Made my hair give brass tones
Color seleccionado: Dorado
PUBLICADO POR:
Esmeralda D.
noviembre 1, 2019
my hair was perhaps to dark
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Esmeralda - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Liz S.
octubre 30, 2019
Tint not tinting
Color seleccionado: Cobrizo
PUBLICADO POR:
Liz S.
octubre 30, 2019
I've used this twice a week since I applied the initial color and I can't see any difference after I do it. The color has faded dramatically since I applied it. Overall, I don't think the tint rinse is doing anything and is more of a pain in the butt to weave into the routine.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Liz - We're sorry to hear that you were disappointed by your experience with our Tin Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Leah M.
octubre 28, 2019
Stains hands and anything it gets on for days
Color seleccionado: Cobrizo
PUBLICADO POR:
Leah M.
octubre 28, 2019
Beware. This toner is a nightmare to use. It doesn’t come off your hands no matter what you try. It stains everything in its path.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Leah - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Megan R.
octubre 28, 2019
Disappointed
Color seleccionado: Rojo
PUBLICADO POR:
Megan R.
octubre 28, 2019
disappointed honestly. Makes my hair smell nice but isn’t doing anything for the colour. The red in my hair is fading so I thought this might help but after 3 uses, nothing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Megan - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that it is not intended to color the hair, rather allows you to refresh and maintain color between applications. Again, we apologize that you were dissatisfied with your experience and hope this information is helpful. Since you were unhappy with your results, we've issued a credit to your eSalon account. We will take your comments into consideration and hope to continue helping you find hair perfection!
PUBLICADO POR:
Jana R.
octubre 28, 2019
Way too pink after using this
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Jana R.
octubre 28, 2019
This tint ends up giving my hair a pink effect after using it. My hair is a red copper from the esalon color. What's up?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jana - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the effect you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Loretta H.
octubre 24, 2019
Tunt rinse
Color seleccionado: Dorado caoba
PUBLICADO POR:
Loretta H.
octubre 24, 2019
Don't like the color-too brassy But I chose it.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Loretta - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carla T.
octubre 24, 2019
Lathers like a shampoo
Color seleccionado: Dorado caoba
PUBLICADO POR:
Carla T.
octubre 24, 2019
I think this product is more of a shampoo than a rinse. Not sure if it is suppose to lather like a shampoo would.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carla - Thank you for your feedback. We apologize for the confusion with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kamila Z.
octubre 22, 2019
This product definitely it's no good for a brown hair with few lighten tones.
Color seleccionado: Dorado caoba
PUBLICADO POR:
Kamila Z.
octubre 22, 2019
It made my hair ginger/ orange. I Checked description on website for what color is good, but unfortunately doesn't make good for mine.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kamila - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joy S.
octubre 22, 2019
Not much difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Joy S.
octubre 22, 2019
I have tried this product a couple of times, as I thought it must be something I was doing wrong, but no. There is little, or no, difference to my hair. I really wanted it to work, but I found that it doesn't.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Joy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jacky L.
octubre 21, 2019
Not worth the money
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Jacky L.
octubre 21, 2019
I wasn’t pleased with the tint rinse it actually made my hair really dry & left a weigh down feeling
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jacky - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen D.
octubre 17, 2019
Can't review because I did not receive it
Color seleccionado: Dorado
PUBLICADO POR:
Karen D.
octubre 17, 2019
Where is my shipment? According to tracking it left New York, then went to Las Vegas, to Illinois and then to Georgia. No tracking updates in the last 2 days.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Karen - We are sorry to hear your shipment has not arrived! Keep an eye out for an email from us to see if we can get this resolved for you. Thanks for choosing eSalon!
PUBLICADO POR:
Sara K.
octubre 17, 2019
Residue
Color seleccionado: Rojo
PUBLICADO POR:
Sara K.
octubre 17, 2019
This product seems to leave a filmy residue on my hair that feels kind of gross.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Sara - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kerry P.
octubre 17, 2019
A Joke-I won't try again but I raised from 1☆ due to better customer service
Color seleccionado: Morado
PUBLICADO POR:
Kerry P.
octubre 17, 2019
Didnt work at all. A complete waste of money and horrible customer service.
Edit 10/17/19: Desiree from esalon reached out to me after receiving this review. She was very polite, offered solutions, and helped me feel better about my experience. Thanks, Desiree, for now, I have raised my review from 1 star.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Terri M.
octubre 14, 2019
Tint
Color seleccionado: Cobrizo
PUBLICADO POR:
Terri M.
octubre 14, 2019
No other comment
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Terri - We're truly sorry that our Tint Rinse (Copper) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa G.
octubre 10, 2019
No good
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Lisa G.
octubre 10, 2019
Feels very bad in hair. Doesnt smell to good eithier.Turned my hair orange. I was sent replacement bottle that turned my hair dark red. Very unhappy. I would so like to be refunded. I wish they had of told me from the beginning I couldnt go blonde from light brown with this product. I was told I need to go to professional salon. Thanks for telling me after I put this eye burning awful smelling product in my hair.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Linda V.
octubre 9, 2019
Sloppy
Color seleccionado: Castaño claro
PUBLICADO POR:
Linda V.
octubre 9, 2019
I am not thrilled this is messy ....Still evaluating
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lauren W.
octubre 9, 2019
Wrong color
Color seleccionado: Castaño claro
PUBLICADO POR:
Lauren W.
octubre 9, 2019
So I got a very dark tint. When I put it on my hair it bacame a very dark brown. My sister dyes her hair a dark brown and LOVED the tint, but I would prefer the golden brown next time.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lauren - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea M.
octubre 6, 2019
Didn't do anything
Color seleccionado: Cobrizo
PUBLICADO POR:
Andrea M.
octubre 6, 2019
Waste of money, this doesn't do anything to brighten or refresh color.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Andrea - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patsy D.
octubre 6, 2019
Tint
Color seleccionado: Dorado caoba
PUBLICADO POR:
Patsy D.
octubre 6, 2019
Not sure of expectation! But under performing for that price
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Patsy - We're truly sorry that our Tint Rinse (Golden Mahogany) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caroline W.
octubre 5, 2019
Bummed
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Caroline W.
octubre 5, 2019
I am so bummed! I saw a YouTube video about this product and read the reviews for it online. Everything indicated that this product Is amazing for toning down red hair. I have naturally brown hair that was dyed red a while ago. Now my hair is a reddish brown color. I used a nice amount of this product and left it on my hair for the recommended time. Not only did the color not change whatsoever, my hair now feels rough and tangled. I'm so sad because everyone online says how great this product was and I couldn't wait to try it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Caroline - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caitlin C.
octubre 5, 2019
Unsure
Color seleccionado: Cobrizo
PUBLICADO POR:
Caitlin C.
octubre 5, 2019
I'm not quite sure I know what this is doing exactly.... I use it just in case it is working. But I dont notice a difference.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Caitlin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Emily B.
octubre 5, 2019
Did Absolutely Nothing
Color seleccionado: Dorado caoba
PUBLICADO POR:
Emily B.
octubre 5, 2019
What a bummer - I had high hopes for this. It did absolutely nothing, despite applying it as a mask, under a heat cap for 30 minutes. I placed an order for Overtone.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Emily - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julie D.
octubre 4, 2019
The color
Color seleccionado: Cobrizo
PUBLICADO POR:
Julie D.
octubre 4, 2019
the copper inhancer, looks copper but it doesn't make my hair look copper
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Julie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Candice B.
octubre 1, 2019
Wrong colour
Color seleccionado: Cobrizo
PUBLICADO POR:
Candice B.
octubre 1, 2019
The colour didn’t show on my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Candice - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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