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8,977 Comentarios de clientes |
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Dried my hair outColor seleccionado: Morado It's okay. It dried my hair out quite bad when I first used it. But I have kept trying it. I don't know how well it keeps the color, but overall its good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth itColor seleccionado: Neutralizador de rojos I tried this tint rinse after the “soft red” neutralizer didn’t show any noticeable results. Unfortunately this one was the same- doesn’t help to get rid of brassy tones in my hair. I do love the smell and way it makes my hair so soft though. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't really work to tone brassy hair very wellColor seleccionado: Neutralizador de rubios It may have toned my hair slightly, but really wasn't effective. It was sudsy, and kind of weird. I think it added to the drying effect the color had already had. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
nothing exceptionalColor seleccionado: Neutralizador de rubios was an average conditioner, had to use another with it to soften my hair after colouring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Ugh! :(Color seleccionado: Rojo This stuff is awful and I have the pictures to prove it. Not good on strawberry blond hair. It messed my hair up so bad, I looked like a clown. I had to re-dye my hair a very very dark brown to cover it. Not happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNikki - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work on my brassy light brown hairColor seleccionado: Neutralizador de rojos I bought the red neutralizer hoping to help get unwanted red tones out of my hair, which gets red from sunlight. I left it on at first for 2-3 mins as the bottle says, no results, nothing. Read some reviews and tried leaving it on for a full 5 mins, still no difference. Also didn’t feel any benefit of smooth silky hair afterwards, so unfortunately this product just didn’t do anything at all to my hair. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadeleine - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
EhhhColor seleccionado: Dorado caoba Nah I am not gonna but again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmi - Thank you for your feedback on our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I expectedColor seleccionado: Cobrizo I used the tint to just give my color a little boost yesterday and after drying my hair was very copper colored. I was not pleased, I thought my color would be just a shiny sandy brown which is the normal color but the copper color was far too bright for me and I am now having to use a clarifying shampoo to try to take some of the copper color out. This color may work for some people, its a pretty color but just not for me. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No color difference, but moisturizing.Color seleccionado: Dorado My hair is naturally brown. I wanted to add a brighter complexion and this product was recommended for that. The first time I used it after shampooing, I noticed no difference (just like every product I've used on my hair). I started using it twice in the shower, still no noticeable difference and I shower everyday so I thought that by now I would get what I paid for. I debated returning this product, or using it until the bottle is finished to see if that takes effect. However, I do notice my hair is more moisturized and no longer as frizzy,. Thank u, next product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosViolet - We're truly sorry that our Tint Rinse (Golden) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just okColor seleccionado: Neutralizador de rojos I didn't really see much of a difference after use for neutralizing red. I feel like it did add shine though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're truly sorry that our Tint Rinse (Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
color differenceColor seleccionado: Cobrizo Does not seem to be a difference in color using it or not. May be able to tell more when I use it after a couple of washings 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarianne - Hemos mandado un correo electrónico para ver qué podemos hacer para remediar esta situación. Valoramos a cada cliente y esperamos proporcionarle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para más detalles. |
Made my hair feel weirdColor seleccionado: Castaño claro This product made my hair feel strange like it wouldn't rinse out. It lathered like shampoo so I rinsed and tried again and it still did that. No real color boost either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianna - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
100% guaranteed UNSATISFIED CUSTOMERColor seleccionado: Cobrizo I was a little nervous about ordering your product because I never order things online, change my hair color nor do I use anything other than my $2.97 box of Revlon bright auburn hair color from Walmart. My hair had taken on a Coppertone and I was hoping to maybe tone it down a bit so I figured I would try it and if it did not work the product was 100% guaranteed. After getting unsatisfactory results from the product I requested a refund. I was given a $10 refund in a $20 credit on my $30 purchase. I was told that because I used the other products that I ordered I could only be given a $20 credit which is completely ridiculous since those products or used with the hair color. Since I PayPal was only credited $10 I still owes $20 balance which in return was deducted from my checking account putting me in overdraft status which cost me another $30! I am so serious also let this product has not only done to my hair that's all I am left with product can I use $20 credit from a company I would never use again and definitely would never recommend to anyone! Your refund guarantee is completely misleading it makes no sense you are able to give me a $10 refund on my hair dye which obviously was used and you should be able to give me a refund on the $20 worth of product that went with it. I still intend to dispute this bill and intend to file a fraudulent charge against your company. I will also be filing with the Better Business Bureau as well as giving my bad review to as many people as possible online so that I can save others from the hassle that I've gone through. I paid $30 for the product I was unsatisfied plain and simple it should have been refunded to my PayPal the way it was paid... IN FULL! From a 100% GUARANTEED UNSATISFIED CUSTOMER Amanda Satison 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did Not Receive with my OrderColor seleccionado: Cobrizo I did NOT receive Any Tint Rinse this time. Tried to contact company no response 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We're truly sorry that our Tint Rinse did not arrive with your order. Please be on the lookout for an email from our team to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Horrible!! Hair fell out in clumps!!Color seleccionado: Neutralizador de rojos Do not use. Used product as directed and my hair fell out immediately in clumps!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our product. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tint RinseColor seleccionado: Cobrizo It was to coppery for my taste 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
This didn't make any difference in my hair colorColor seleccionado: Morado I've used the tint rinse a few times now and I don't see any difference in the color of my hair and it leaves a weird film on my hair. I'm sure this works for others but it did nothing for my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Never receivefColor seleccionado: Beige cálido Never received 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen - We’re sorry to hear that you did not receive the Tint Rinse (Warm Beige) in your order eSalon order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
TintColor seleccionado: Cobrizo Not noticing much of a difference when I use it in between shampooing and conditioning 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothy - We're truly sorry that our Tint Rinse (Copper) did not provide the changes you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my hair noticeably lighterColor seleccionado: Neutralizador de rojos intensos The tint rinse seemed to make my hair lighter, but didn’t really neutralize the red. My hair gets brassy after about a month and it drives me crazy when people say I’m a red head. I’m going to try it a couple more times but the first time it seemed to lighten it and didn’t get rid of the red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
blonde reutralizerColor seleccionado: Neutralizador de rubios I would say the label on this item is inaccurate. I have had a neutralizer applied periodically over the years at the salon and this product does not do the job. It also dried out my hair quite a bit which was surprising. Love many of eSalon's products but you may want to go back to the drawing board with this one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosmissy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DecentColor seleccionado: Beige cálido I’m not seeing much change with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone - We're truly sorry that our Tint Rinse did not provide the change in color you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's okColor seleccionado: Morado I like the idea of this product, but I can't really say I see a significant difference when I use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - We're truly sorry that our Tint Rinse did not provide the effect you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Tint RinseColor seleccionado: Caoba cobrizo Made my hair to red for my liking but it you want red then it is excellent! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not GreatColor seleccionado: Neutralizador de rojos I was unsure whether to purchase this product given the mixed reviews, however decided to check it out for myself. The product isn't great, didn't make any difference to the brassy tones in my hair and it was also rather drying. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosImogen - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t buyColor seleccionado: Neutralizador de rubios I’ve used store brands that make more of a difference than this tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaty - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint doesn't show after useColor seleccionado: Caoba cobrizo This tint does not work.... Plain and simple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
GENERICColor seleccionado: Neutralizador de rubios all products are generic - dont buy! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Will not use tint again.Color seleccionado: Neutralizador de rojos intensos I think this made my color nearly black. Will not order again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DamagingColor seleccionado: Castaño claro This frizzed my hair like nothing else. I tried it several times because I've read reviews about how smooth everybody's hair is after use.....not my fine hair. Not for me...unfortunately.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBirgit - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Good refreserColor seleccionado: Cobrizo I liked that is refreshed my color but the conditioner did not soften my hair at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosclaudia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Only good for staining your shower walls!Color seleccionado: Rojo This stuff is little more than paint! It comes off on your pillow and everywhere except my shower walls. Does not last 24 hours. Really disappointing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not as good as I’d wished.Color seleccionado: Dorado caoba I unfortunately didn’t see much of a change in my hair when I used this. Maybe it was a little shinier. I also made my hair feel somewhat dry. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
My hair is very dullColor seleccionado: Dorado caoba I bought this thought it would help make my new color shine. I can't tell the difference. Not very satisfied with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Keeping the red outColor seleccionado: Neutralizador de rojos intensos I didn’t think it helped any 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not reduce the red tones as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color tint rinseColor seleccionado: Rojo Nice in that it helps offset the fading I get with my redfish brown on between coloring. Bad side for me was staining on my hands, scalp and transferring to towels. The shine is nice though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t do a thingColor seleccionado: Neutralizador de rojos intensos Bought to help with the reddish tint that is happening to my hair. But it on even for 15 minutes and it didn’t change a thing. Really disappointed in this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my hair feel greasyColor seleccionado: Cobrizo My hair would get flat and gross looking every time I used this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointedColor seleccionado: Neutralizador de rojos I had high hopes for this product since nothing else helps with my orange/ copper tones and I read a lot of great reviews but unfortunaly it didn’t do anything for my hair except make it soft and shiny.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErica - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Cobrizo I may be using this wrong so it may deserve a higher rating but I personally dont see a difference between coloring in my roots with this rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you. We have reached out to you via email to discuss this matter further, and see what we can do about helping you out with the Tint Rinse (Copper). Keep an eye on your inbox for more details. |
didnt notice a difference in colorColor seleccionado: Morado I used it once and didnt do much as far as depositing cololr. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGladys - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No stars?Color seleccionado: Cobrizo Can I give it no stars? Not even close to my medium blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We appreciate you reaching out! |
disappointing color - too mush brass stillColor seleccionado: Neutralizador de rubios I made sure to notify eColor that my hair tends to turn RED and to please do not even place one drop of any form of red in the color. Well - they did and my hair was brassy! They sent color number 2 and lightened it - there is still brass. While the kits are nice and convenient - they can't get it right if your hair lends to a brass and you do not want brass/red. Many of their photos feature red or brass tones - should have been a flag. The neutralizer does not eliminate brass - a misconception by many colorists. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint Rinse für meine Haare nicht geeignetColor seleccionado: Dorado leider trocknet der Tint Rinse meine Haare sehr stark aus. Schade. Werde ich nicht noch einmal bestellen. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Vielen Dank für Ihr Feedback. Wir entschuldigen uns dafür, dass das Produkt nicht Ihren Wünschen entsprochen hat. Als kleine Wiedergutmachung haben wir Ihrem Konto eine Gutschrift hinzugefügt, die Sie jederzeit einlösen können. So lösen Sie Ihre Gutschrift ein |
Not a fanColor seleccionado: Cobrizo The rinse made my hair feel dry and hard. I love the hair color, but I am not a fan of this tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Purple rinseColor seleccionado: Morado Never received this item 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn’t do much if your hair is darkerColor seleccionado: Morado Doesn’t do much if your hair is darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Splotchy!!Color seleccionado: Neutralizador de rojos I applied the product exactly as directed, and figured that the lather was going to help spread the product evenly throughout my hair...Well, my hair is now splotchy, with literal stripes of color going through it. The sections that got the bulk of the product are a beautiful ash tone, but the rest of my hair? Yikes 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not useful at allColor seleccionado: Castaño claro I didn't notice this doing anything Just wasted money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRox - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Useless!!Color seleccionado: Neutralizador de rubios Save your money, and get one from boots! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSehrie - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse.Color seleccionado: Dorado caoba I cannot review this product as I have yet to use it. I just colored my hair a week ago, so no need for refresher tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - Thank you for taking the time to let us know! We look forward to hearing any and all feedback you have about our Tint Rinse (Golden Mahogany) and we are always happy to help. |
MehColor seleccionado: Morado I was excited to try this product after reading all the rave reviews. I shampoo’d like normal-rinsed-then lathered the tint into my hair. I found it odd the tint itself was pigmented but when lathered into the hair it was completely white, zero color. I left it in for about 3-5mins and rinsed with cool water. Then lightly conditioned like it says. After letting my hair air dry-there was no difference. Unfortunately, this product deposited zero tint to my hair and left it looking the same before I had even used it. My hair is a level 4 burgundy brown. Not a fan. Glad it seemed to work magic for every one else. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTaylor - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedColor seleccionado: Neutralizador de rojos I recently purchased this product and was SO excited to use it. I read so many good reviews. My hair is brown with a couple highlights and the brown parts are somewhat brassy and reddish. I was hoping this would do the trick to eliminate at least some of those tones. Since I’ve received it, I have tried it 3 different times. (One time used as directed, one time left on for longer, and one time used on towel dried hair and left on for longer). No matter what way I have used it, it doesn’t seem to make any difference. I’m glad that some people have had good experiences with it but I’m very sad I did not. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disappointed Pt. 2Color seleccionado: Neutralizador de rojos intensos I bought this along with the Red Neutralizer to apply on the more lighter brown parts of my hair on the ends. These areas are also somewhat brassy. This one also did nothing to my hair. Very sad and disappointed because I was so excited to try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Dorado I have very coarse curly hair and this product was very caustic to my hair. The amount of suds it produced made me realize it probably has sulfates in it . The boost to my color was negligible . I won’t be using this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Never recieved.Color seleccionado: Morado I never recieved. And was just told I returned my items. Seems like a scam to me. So they can charge my credit card again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RinseColor seleccionado: Dorado I didn’t see much difference in my color with using the rinse. I will not order it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not enough colorColor seleccionado: Cobrizo There’s not enough color... I’ve used other products that are color depositing and they were much more vibrant than this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tinting!Color seleccionado: Beige cálido I didn't see any difference when using this tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWoody - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
didn't notice a big differenceColor seleccionado: Morado anxious to try it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
horribleColor seleccionado: Castaño oscuro horrible!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuellen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Dark Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Frizz for daysColor seleccionado: Rojo Horrible product. It left no color, only frizz. I had to cut my hair to get rid of it. The amazing conditioner didn't even help. I have wavy hair but it was a brillo pad after I used this. If I could give it minus stars I would. Save your coin. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Castaño claro My objective was to minimize the “red and brassy” tones my hair turns after several weeks. The tint rinse turned my hair a brassy red. It was a total fail. Sadly disappointing. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHadassah - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
used a few timesColor seleccionado: Dorado Too strong 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Red still thereColor seleccionado: Neutralizador de rojos I can't seem to get away from red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Neutralizador de rubios I did not get any “tint “ from this rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
It doesn't work for meColor seleccionado: Neutralizador de rojos Brass is still there very visibly, I don't feel like it made a visible change. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChrissy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointedColor seleccionado: Dorado This product didn't really do anything for me. After reading great reviews on it, I was disappointed. I think I had the wrong color...(golden) it brought out red tones which I did not want. I'm not giving up though...I am trying the warm beige on my next order, so hopefully that will work better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebby - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Helps keep color vibrantColor seleccionado: Rojo This helps keep the red in my hair vibrant between dyes. However, the red tint rinse has a bit of a pinkish hue to it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
too strong for meColor seleccionado: Beige cálido Found too strong 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
WorksColor seleccionado: Cobrizo A little too well Dyed my skin too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKara - Thank you for your feedback. We apologize for any stains you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Very runnyColor seleccionado: Neutralizador de rubios This seems to cut out a bit of the yellow tones in my highlights but the product itself is really runny like water, makes it a bit trickier to pour out without getting too much out... Also in a plastic tube which I'm trying to steer away from. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLanny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
WorstColor seleccionado: Cobrizo Turned hair orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRondalyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not as expectedColor seleccionado: Neutralizador de rojos intensos I have had a brashness to my hair for quite some time and I was hoping to find a product to eliminate the red without coloring my hair. I seen some mixed reviews about this product and hoped this was it. I tried it two times. First I left it on for 4 minutes and the second time 10 minutes. Still no difference. I gave it 2 stars because my hair was very soft after. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MessyColor seleccionado: Cobrizo It's a nice idea. It is just too messy and doesn't help with gray hair at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKassandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Can do withoutColor seleccionado: Castaño claro I didn’t see a difference when I used it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tangled is more than a movieColor seleccionado: Dorado This product seems make my hair more tangled and difficult to comb out, and more dry and brittle when it is dry. AND I don't know how to turn off the autoship that I initially selected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tint rinseColor seleccionado: Dorado caoba I did what was told but didn't see any difference in color. Wont get that again. Also did not like the camo spray as by the time I was using it it was not close to the rest of my hair so it was very noticable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did remove red... but easily saw grayColor seleccionado: Neutralizador de rojos intensos My grays were more noticeable after this however completely took care of the red tones in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElyse - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
I wasn't a fanColor seleccionado: Cobrizo Toooooo Much... This is extreme. Wasn't for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Do Not PurchaseColor seleccionado: Castaño oscuro The color leaves an auburn hue that doesn’t mesh well with deep brown hair. It made my hair look cheap looking but luckily it faded after 4/5 washes. I don’t recommend it. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariaelena - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No resultsColor seleccionado: Dorado caoba I used it several times and my hair stayed the same. I am very disappointed as I thought it could help with covering the random gray hairs I have. But it didn’t. Won’t be buying again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAfton - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ZeroColor seleccionado: Dorado caoba Zero difference to coloring 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElsa - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TintColor seleccionado: Dorado Couldn’t really see any difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not as vibrant as I would have liked.Color seleccionado: Dorado I was super excited to get this product and have pretty golden highlights, but it wasn’t as good as I thought it would be. It didn’t show in my hair unless I stood in the sunlight. And even then, it was barely anything. It might just be because my hair is a dark blonde, or dirty blonde, and it probably just didn’t take in my hair, but I had been really excited for it, and it didn’t work out how I wanted it to. I’m just glad I didn’t waste too much money on this product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKylie - We’re sorry to hear that you were unhappy with your results. Tint Rinse is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Didn’t do muchColor seleccionado: Dorado I didn’t notice any changes using this. Maybe it’s the wrong color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseColor seleccionado: Castaño claro Like the tint rinse a lot. This used rarely maintains the color much longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We're thrilled to hear that you're enjoying Tint Rinse (Light Brunette). We look forward to our next opportunity to delight you! |
UnsatisfiedColor seleccionado: Rojo After use I had more tint to my skin then my hair..the color fades fast 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeanna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Rojo Can't really review this just tried it today ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We look forward to any feedback you may have once you have fully experienced our Tint Rinse (Red)! We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not goodColor seleccionado: Rojo I used this product thinking it'd give me a colour boost and stepped out of the shower to find BRIGHT red patches throughout my hair. It appeared to have not spread evenly when massaged in and it was very obvious! I was very upset and had to wash it a lot before they faded. Disappointed and too scared to try use it again incase the same happens! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Do not use with highlightsColor seleccionado: Rojo This product is great for intensifying red color! My only comment would be to NOT use it with highlights!! Mine turned pink for awhile until the tint rinsed out and faded. Now I’m scared to use again. Would be great for all over color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
SmellColor seleccionado: Neutralizador de rojos intensos Not sure if I received an expired bottle but the smell was unbearable. I didn't even leave it in my hair long enough to see if it made any difference in my hair. Smelled like a wet dog. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the experience or results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
AwfulColor seleccionado: Neutralizador de rojos Made hair black didn’t get out red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Minimal resultsColor seleccionado: Neutralizador de rubios No difference when used as recommended. I left on 2x longer and it helped some but didn’t last. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I hopedColor seleccionado: Neutralizador de rojos intensos I have light brown hair that is starting to get a little red in the sun so I was looking for a product to take away the red tints, but was having trouble finding something for light to medium brunettes! After reading all the 5 star reviews I was really excited to get this product in the mail! Unfortunately, my hair doesn’t look any different after 3 consecutive days using the product for longer than the recommended 2-3 minutes. The 3 stars are for super fast shipping speed, great presentation, and because the product does make my hair very smooth and easy to brush! I’ll have to keep looking! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
shampooColor seleccionado: Rojo it didn't leave in that much red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeralyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not impressedColor seleccionado: Beige cálido Didn't notice any change or difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I expectedColor seleccionado: Neutralizador de rubios I guess I didn’t understand that this worked just like the toning mask only it doesn’t condition your hair. I thought it was like a typical rinse that colors your hair. Maybe just add conditioner to this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Its okColor seleccionado: Neutralizador de rubios About average 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Tint RinseColor seleccionado: Neutralizador de rojos intensos This really dried my hair out and I really did not notice a difference on it helping prolong my color. Not for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosdarlene - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |