I was thinking that was would be the equivalent of a purple toning shampoo I had bought at the beauty supply store that was amazing. This is more of a drugstore version and really doesn't do a great job on brassiness. I guess you get what you pay for LOL
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle I.
marzo 7, 2019
Not what I expected
Color seleccionado: Morado
PUBLICADO POR:
Michelle I.
marzo 7, 2019
This did not meet my expectations and I saw no difference in my hair after using it . I will not buy again
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Michelle I.
marzo 7, 2019
Not what I expected
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Michelle I.
marzo 7, 2019
This did not meet my expectations and I saw no difference in my hair after using it. I will not buy again
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ann G.
marzo 5, 2019
Warm Beige
Color seleccionado: Beige cálido
PUBLICADO POR:
Ann G.
marzo 5, 2019
Turned my hair yellowish. And did not cover gray.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Ann- Thank you for your feedback! We are sorry to hear that our Tint Rinse did not meet your expectations. The warm beige tint rinse has both gold and ash tones, and it is meant to enhance warm-beige tones over color treated hair. Our tint rinses are not intended to be used for gray coverage, and they will not work for that purpose. Please keep an eye on your email. We will be reaching out with further information shortly!
PUBLICADO POR:
Julie B.
marzo 4, 2019
Little change
Color seleccionado: Cobrizo
PUBLICADO POR:
Julie B.
marzo 4, 2019
I didn’t find it helped much. Hair dry.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Julie - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Worst
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Dryed up my beautiful hair. Worst product
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nyla - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Worst!
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Nyla D.
febrero 28, 2019
Dryed up my beautiful hair so much that I’m struggling to get moisture back in them.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nyla - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emilia K.
febrero 27, 2019
Red Neutralizer
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Emilia K.
febrero 27, 2019
I didn't really notice any difference at all... I followed all the directions and even left it on a little longer then it said and still did not see a difference.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Emilia - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa M.
febrero 27, 2019
Where did I go wrong?
Color seleccionado: Cobrizo
PUBLICADO POR:
Melissa M.
febrero 27, 2019
I see all these 5 star reviews so I'm at a loss as to what I did wrong. Hot pink streaks and I'm just praying it fades quickly. I bought this to save money but I may have to spend more because if it to go to a salon to fix this.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Danita T.
febrero 24, 2019
Too light
Color seleccionado: Beige cálido
PUBLICADO POR:
Danita T.
febrero 24, 2019
I am dissapointed in the color, it was too light for my hair and dulled my rich color. I will try a different color next time.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Danita - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole G.
febrero 23, 2019
Turned Hair Green
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nicole G.
febrero 23, 2019
I really really wanted to like this product. I have naturally light brown hair that I died red awhile back and I am trying to get it back to my natural color. After dying my hair many times (every 4-6 weeks) with ash brown hair dye the red is showing through so I thought I would try a red neutralizer. Thank god I did a test strand because the little bit I dyed has a nice green tint to it. Not what I am going for. I have an appointment to get my hair colored in a few weeks so hopefully a professional can help tone down the red but I was hoping that I could achieve the results on my own rather than shelling out $$$ for a salon. Oh well. Product worked great for others but it didn't work for me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
daisy G.
febrero 22, 2019
Do not buy
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
daisy G.
febrero 22, 2019
horrible product and horrible customer service.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Daisy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Elisabeth F.
febrero 21, 2019
Red Neutralizer
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Elisabeth F.
febrero 21, 2019
It didn't do anything to my hair and it definitely did not remove any redness or orange tones after leaving it in for 30 minutes 4 times:(
I really was hoping it was going to work as I do not want to color it again but my hair looks gruesome with this brazzy color especially in daylight..
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Elisabeth - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia S.
febrero 21, 2019
No change
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Julia S.
febrero 21, 2019
Unfortunately, even though I really hoped, this product didn’t make any difference to my hair. I have a bad red undertone in my brown hair but this product couldn’t help me get rid of it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Julia - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tiffani T
febrero 19, 2019
So sad it did not work - Tint Rinse, Red
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Tiffani T
febrero 19, 2019
I am Asian; have very dark brown hair with lot of greys. I dye my hair a dark ash blond to get a medium brown color. After a couple of washes, I get brassy red tones. My problem is a typical scenario from what am told.
I just tried the Tint Rinse and I still have the brassyness and the rinse actually left a red hue.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Tiffani - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Natalie D.
febrero 19, 2019
Does nothing
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Natalie D.
febrero 19, 2019
This product literally doesn’t do anything except make my hair feel dry. No visible change of color/ toning down brassines whatsoever.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Natalie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ember C.
febrero 18, 2019
So-so
Color seleccionado: Castaño claro
PUBLICADO POR:
Ember C.
febrero 18, 2019
This was not the ah-ha hair moment I was hoping for. I think the product is a little watery, and honestly did not see much of a difference after using twice in three days. I was hoping the result would be like “yay! Now I dont have to dye my hair for a couple more weeks.” But not really.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ember - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kim K.
febrero 16, 2019
Not for me -UPDATE
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kim K.
febrero 16, 2019
Update: Callled for return. Was told the “100% Satisfaction” only applies to hair color and I need to return the toner in the original box (which I don’t have) at my own expense.
I highly recommend NOT to buy.
______
I have medium to light brown hair with brassy tones. I tried the red nuetralizer and it didn’t help at all! It made my hair sticky even though I rinsed it like crazy. Also, it severely dried out my hair. I will be requesting a refund or trowing it away. Very disappointed.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Kim- Thank you for your feedback! We're sorry to hear that our Tint Rinse did not meet your expectations. We are typically only able to accept unused products for return, and we require returns to be received in order to issue refunds. Upon reviewing your account, it appears we have extended other options if you do not wish to return for refund. Please feel free to reach out if you have any questions or need any further assistance!
PUBLICADO POR:
Ann R.
febrero 12, 2019
Very Harsh
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ann R.
febrero 12, 2019
Makes my hair feel like straw. I have only used it once because of this.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hair girl
febrero 9, 2019
Not too impressed
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Hair girl
febrero 9, 2019
For the money, this does not do more than a drugstore brand or something you can grab at the salon for less. Again, super small tube too that came maybe half full.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Hair girl - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emma S.
febrero 7, 2019
Did nothing for my highlighted light brown hair
Color seleccionado: Dorado
PUBLICADO POR:
Emma S.
febrero 7, 2019
Ive been using this every wash since i received it but i haven't noticed a difference in my hair. I was hoping it would help my highlights stop looking dull but theres no change. Sad because I was deciding between this brands color rinse and another that Ive used before but was excited about discovering this one.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Emma - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Emma S.
febrero 7, 2019
No change:(
Color seleccionado: Cobrizo
PUBLICADO POR:
Emma S.
febrero 7, 2019
Ive been using this every wash since i received it but i haven't noticed a difference in my hair. I was hoping it would help my highlights and copper hair stop looking dull but theres no change. Sad because I was deciding between this brands color rinse and another that Ive used before but was excited about discovering this one.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Emma - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
PUBLICADO POR:
Laura W.
febrero 6, 2019
Tint
Color seleccionado: Castaño claro
PUBLICADO POR:
Laura W.
febrero 6, 2019
I didn't see a difference in color or brightness
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tinted Love (Light Brown) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Savannah M.
febrero 5, 2019
Eh...
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Savannah M.
febrero 5, 2019
I wanted to like this so bad because I heard so many good reviews!! However I did not see a difference in my hair after using it. I really wanted this to work :(
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Savannah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jandlc
febrero 5, 2019
Greasy
Color seleccionado: Beige cálido
PUBLICADO POR:
Jandlc
febrero 5, 2019
This for some reason left my hair feeling dry, inspite of the greasy texture of the solution in my hand.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jandic - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marjorie C.
febrero 4, 2019
Color Enhancing Treatment
Color seleccionado: Castaño claro
PUBLICADO POR:
Marjorie C.
febrero 4, 2019
I thought this would be a good tool to have on hand to use between colors if my gray or white started showing again. However, the first time I used it, it poured out of the spout all over me and it was hard to direct it to where it should go.
I would not recommend this tool for anyone to buy.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Marjorie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Customer Service Representatives to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Regina B.
febrero 4, 2019
Did not help at all.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Regina B.
febrero 4, 2019
Still lots of brass in my hair. Purchased 2 different colors will try other next week.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Regina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brassiness from your hair as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela F.
febrero 4, 2019
not great :(
Color seleccionado: Morado
PUBLICADO POR:
Angela F.
febrero 4, 2019
I wanted to love this... sadly I just don't noticed any benefit(no color boost and no shine), in fact it seems to make my hair feel more dry :(
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Angela - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicola D.
febrero 3, 2019
Tinting
Color seleccionado: Dorado
PUBLICADO POR:
Nicola D.
febrero 3, 2019
not for me
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Nicola - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melitta E.
febrero 2, 2019
Doesn’t get the red out.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Melitta E.
febrero 2, 2019
I got this product to get the red out of my color, but I honestly don’t notice any difference to when I don’t use the product. To me, it’s not worth it for the price.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Melitta - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sheila D.
enero 28, 2019
Help!
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sheila D.
enero 28, 2019
I purchased the red neutralizer because I didn’t like the red tones in my light brown hair. I have used it a total of three times now and my hair is turning green! What do I do now??
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sheila - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cathy P.
enero 25, 2019
Enhancing Treatment
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Cathy P.
enero 25, 2019
I have tried this product only a few times, and unfortunately, each time I have used it my scalp has broken out with itchy bumps. I am quite sensitive to many skin products, and so this is just another situation of being allergic to a product. I had mentioned my sensitivity when I ordered the products. Thankfully, none of the other eSalon products caused any problem for me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Cathy - We're truly sorry that our Tinted Love Color Enhancing Treatment did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jeanette W.
enero 24, 2019
Do not use if you have highlights!!!
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jeanette W.
enero 24, 2019
If you have brown hair with highlights... DO NOT use this to tone the brown!!! It will stain your highlights with a hideous blue grey tint! I’m praying this comes all way out of my highlights over the next few days. I had high hopes for this product Correcting brassy tones in the brown color but after doing more research I now believe a demipermanent hair color on my brown would have been better. This also did not do much to the brown to tone it.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jeanette - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon K.
enero 23, 2019
THIS IS WAY TOO ORANGE
Color seleccionado: Cobrizo
PUBLICADO POR:
Sharon K.
enero 23, 2019
I was so embarrassed to go out after I used this, It was so heavy and deep in color and when I applied it, it was not consistent thru out the application. Unless you want to look like Bozo the Clown, I would not purchase this product!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Sharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rachel A.
enero 20, 2019
Didn’t work
Color seleccionado: Morado
PUBLICADO POR:
Rachel A.
enero 20, 2019
Didnt work in my hair, just makes a mess in shower
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane M.
enero 17, 2019
Tint.. Replacing the HUE..?
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Diane M.
enero 17, 2019
This tint is thin and really messy. It isnt as easy to use as the DEVOTED to HUE.
They should bring back the HUE product..
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Diane - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection.
PUBLICADO POR:
Kimberly B.
enero 16, 2019
Didn't order
Color seleccionado: Castaño claro
PUBLICADO POR:
Kimberly B.
enero 16, 2019
Didn't order
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Kim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Lori I.
enero 11, 2019
Did not help
Color seleccionado: Cobrizo
PUBLICADO POR:
Lori I.
enero 11, 2019
Hair was wrong color
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lori - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ashley C.
enero 9, 2019
Made no difference
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ashley C.
enero 9, 2019
Having used purple shampoo with good results before and seeing all the good reviews this has I’m so confused. This did nothing for my hair. I even tried putting it on my hair dry - still no change.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Ashley - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa G
enero 9, 2019
No difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Lisa G
enero 9, 2019
This product did nothing but dry my hair. Disappointed ☹️
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth S.
enero 9, 2019
Not Satisfied
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Beth S.
enero 9, 2019
I am very disappointed that after watching you tube videos showing dramatic results and reading glowing reviews, this product did nothing to change the warmth in my hair color. I followed the instructions to a T, but it made no difference. Very disappointed that I am now out the $$ I spent.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Beth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Lisa G
enero 9, 2019
Nothing happened
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Lisa G
enero 9, 2019
This product did nothing but dry my hair. Dissatisfied ☹️
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elena G.
enero 5, 2019
its ok
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Elena G.
enero 5, 2019
not better or worse than others of this type.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Elena - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carolina C.
enero 5, 2019
Ok.
Color seleccionado: Rojo
PUBLICADO POR:
Carolina C.
enero 5, 2019
It stained my hands. But over all it is fine.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carolina - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tamsyn P
diciembre 24, 2018
Not for me
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Tamsyn P
diciembre 24, 2018
Used light set and got this to counteract brassiness. While it did help, I don't think there was enough blonde in my hair to make a difference.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tamsyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon C.
diciembre 24, 2018
Color did not show
Color seleccionado: Beige cálido
PUBLICADO POR:
Sharon C.
diciembre 24, 2018
I have light brown natural hair and the color didn't show. I wanted so much to like this product I tried it twice....and nothing! Kinda feel like I wasted my money. Maybe another color would have worked better!!!!! I didn't see any other reviews on the blonde.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sharon - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura A.
diciembre 16, 2018
Dried out my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Laura A.
diciembre 16, 2018
Even after the first use my hair felt like straw. After several more uses and deep conditioning/hot oils it has calmed down the red. But then it turned my blonde highlights green.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Laura - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Terrence A.
diciembre 11, 2018
Not Noticable
Color seleccionado: Cobrizo
PUBLICADO POR:
Terrence A.
diciembre 11, 2018
I've been using it in-between color treatments, and I have not noticed any difference. I'm going to stop the auto delivery on this product.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Terrence - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Eva C.
diciembre 10, 2018
Color Tint Rinse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Eva C.
diciembre 10, 2018
I purchased the one the was supposed to help take brass or red tones out of brown hair after coloring it. This product didn’t help at all and it made my hair feel awful. Very drying.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Eva - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy F.
diciembre 8, 2018
Disappointing
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Amy F.
diciembre 8, 2018
I was so excited about this product, however I used it and saw no improvement what so ever in the red brassiness in my hair. Very disappointing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse in Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary M.
diciembre 2, 2018
tint rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Mary M.
diciembre 2, 2018
find it difficult to get evencolor as whatever it hits it stays
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Chrystal P.
diciembre 2, 2018
Hair was black, yet again.
Color seleccionado: Castaño claro
PUBLICADO POR:
Chrystal P.
diciembre 2, 2018
Note. Should have been light brown
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Crystal - Thanks for taking the time to share your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Teri F.
noviembre 25, 2018
Not a big difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Teri F.
noviembre 25, 2018
I don’t notice a difference when using this product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Teri - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
sparkling
noviembre 22, 2018
Tinted Where?
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
sparkling
noviembre 22, 2018
Didn’t notice a change in my hair:(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sparkling - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle R.
noviembre 20, 2018
Blonde nuetralizer
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Michelle R.
noviembre 20, 2018
Didnt do much for my brassy hair. I have light brown with blonde balyage. I thought it would help my blonde but it didnt really do much.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Michelle R. - We’re sorry to hear that you were dissatisfied with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jody M.
noviembre 14, 2018
Not enough colour
Color seleccionado: Dorado
PUBLICADO POR:
Jody M.
noviembre 14, 2018
It works fine but being that it’s more of a shampoo than a conditioner it doesn’t leave enough colour on the hair for my liking
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carol L.
noviembre 9, 2018
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Carol L.
noviembre 9, 2018
Always a fan of esalon products, but fund the Tinted LOVE a disappointment. After several uses, I saw no visible difference after each use. My hair is a medium golden brown so this may be a better product for a lighter shade of hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Carol - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fuji_Japan
noviembre 8, 2018
Makes my hair unmanageable
Color seleccionado: Morado
PUBLICADO POR:
Fuji_Japan
noviembre 8, 2018
This product may help maintaining hair color but made my hair tangled and unmanageable. So sad. I have to use hair mask after this product :(
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Fuji_Japan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Teresa W.
octubre 30, 2018
Tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Teresa W.
octubre 30, 2018
dislike, buy a quality shampoo that contains the blue
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Teresa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ana C.
octubre 25, 2018
Tint
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Ana C.
octubre 25, 2018
Smells great but didn't do the job of diminishing grays.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Ana - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen S.
octubre 24, 2018
don't do tints
Color seleccionado: Rojo
PUBLICADO POR:
Karen S.
octubre 24, 2018
I will not buy again, I don't like tints.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessica S.
octubre 16, 2018
Love the concept, but it turned my copper blonde hair pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Jessica S.
octubre 16, 2018
I wish this product had worked well because I really liked It! Until I noticed it had tinted my dark blonde ash copper hair pink after A few uses. It took a lot of shampoos to finally fade. I would try it again in a different color if it comes back in stock. I was also disappointed that esalon didn't offer a refund or replacement product when I contacted them directly about my experience with it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Martha D.
octubre 12, 2018
Hair
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Martha D.
octubre 12, 2018
Don't look like it does anything, hair looks no different.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Martha - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brandy Z.
octubre 10, 2018
Not worth it
Color seleccionado: Cobrizo
PUBLICADO POR:
Brandy Z.
octubre 10, 2018
Product just makes your hands and shower coloured.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Brandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessie D.
octubre 10, 2018
Meh.
Color seleccionado: Dorado
PUBLICADO POR:
Jessie D.
octubre 10, 2018
Didn't really do anything.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jessie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laurie O.
octubre 9, 2018
Not impressed
Color seleccionado: Castaño claro
PUBLICADO POR:
Laurie O.
octubre 9, 2018
I purchased the color enhancing treatment, and I have used it a few times. While it makes my hair feel softer, it has not enhanced my color.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laurie - We're truly sorry that our Tinted Love (Light Brown) did not enhance your color as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Heather D.
octubre 5, 2018
DIdnt see a difference at all
Color seleccionado: Dorado
PUBLICADO POR:
Heather D.
octubre 5, 2018
Why bother.... Didn't see any difference.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debra G.
octubre 4, 2018
Not a fan of tinted love purple
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Debra G.
octubre 4, 2018
The purple tinted love does not seem to have an effect on my color so I am not a fan.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susie B.
octubre 4, 2018
Susie B
Color seleccionado: Cobrizo
PUBLICADO POR:
Susie B.
octubre 4, 2018
Unfortunately, I don’t really see any difference in my hair color when I use this product 😓
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Susie - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
B H.
septiembre 27, 2018
Not good
Color seleccionado: Dorado
PUBLICADO POR:
B H.
septiembre 27, 2018
I am sad to say this product does not do what is says it will. It does not help enhance your color or give it any brightness that I can see at all. I really love their hair color and have used that for many months now but every "other" product they have (shampoo ect) that I have tried has been very bad. : (
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
B H. - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle T.
septiembre 20, 2018
scalp blisters
Color seleccionado: Dorado
PUBLICADO POR:
Michelle T.
septiembre 20, 2018
hair color made my scalp blister cannot use
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Professional Kit. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Evelyn D.
septiembre 13, 2018
Bring the old one back!!
Color seleccionado: Rojo
PUBLICADO POR:
Evelyn D.
septiembre 13, 2018
Well for starters I thought the look was the only thing being changed. But this product is completely different. It’s more liquidy so it drips all over the place and when applied to the hair it makes soap. Which is not completely a bad thing but it doesn’t work the same as the old one that came in a short round Tub which was thicker therefore easier to apply and leave on. For some reason the differences inpact a lot on the brightness in your hair. With the old one my hair was bright red. With this one still looks faded.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Evelyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Yvonne L.
septiembre 2, 2018
No Difference
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Yvonne L.
septiembre 2, 2018
I could not tell any difference after using this.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Yvonne - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
alejandria E.
agosto 31, 2018
Not what I hoped for
Color seleccionado: Castaño oscuro
PUBLICADO POR:
alejandria E.
agosto 31, 2018
I have milk chocolate hair with a minor red hue, and I wanted to take the red hue out. The tiny balancer is out of stock so I hoped the booster would help at least make it a bit darker. And nothing, still have that red hue and my hair even looked a little washed out. Ugh
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Alejandria - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
RenC
agosto 30, 2018
It's ok
Color seleccionado: Cobrizo
PUBLICADO POR:
RenC
agosto 30, 2018
Smells nice, lathers a lot but haven't noticed much difference in the colour or condition of my hair afterwards.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Ren - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marie T.
agosto 29, 2018
not really purple
Color seleccionado: Morado
PUBLICADO POR:
Marie T.
agosto 29, 2018
the tint did not really change the hair color, I would not buy it again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marie - We’re so sorry to hear that you were disappointed by the results of your Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mariela T.
agosto 24, 2018
It’s ok
Color seleccionado: Dorado caoba
PUBLICADO POR:
Mariela T.
agosto 24, 2018
My hair is partially highlighted and when using this shampoo the texture of my hair makes it more rough even after applying conditioner. I don’t like the feel of it after using it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mariela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
M Rev
agosto 22, 2018
Not used it yet
Color seleccionado: Cobrizo
PUBLICADO POR:
M Rev
agosto 22, 2018
So can't comment.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
M - Here at eSalon, we are always striving to create the best products possible. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mackenzie S.
agosto 20, 2018
No difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Mackenzie S.
agosto 20, 2018
I used the entire bottle of this and I noticed no reduction in the brassiness of my hair I watched a youtube video that featured this product and I think it would benefit the company to remove it because it set my expectations way too high but it did leave my hair a bit shinier
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mackenzie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maryann P
agosto 20, 2018
Doesn't cover the grays
Color seleccionado: Dorado
PUBLICADO POR:
Maryann P
agosto 20, 2018
I was so excited when I saw this product! I have been looking for a shampoo that covers the grays. Unfortunately this shampoo only made my bleached highlights really orange and left my grays untouched. Even if it did work on my grays, I would go a shade down. This color was way too orange. To the Esalon's credit, it is exactly the color that it shows on the picture; I was fooled by the name Golden I guess...
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Maryann - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Gabrielle D.
agosto 16, 2018
Not sure about tint.
Color seleccionado: Morado
PUBLICADO POR:
Gabrielle D.
agosto 16, 2018
I have tried the tint a couple times. I am still undecided if I can live without this product or not. It does tint but does not tint the grey grow out.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Gabrielle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Additionally, our Tint Rinse is not formulated to cover/color gray hair, rather it is formulated to enhance tones in your hair color. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Peggy P.
agosto 13, 2018
tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Peggy P.
agosto 13, 2018
after 2 uses, my hair was harsh and brassy
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katie S.
agosto 12, 2018
my hair is the color of a carrot
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Katie S.
agosto 12, 2018
I want to cancel my orders with you. I wanted a darker red like mahogany but Jennifer kept adding copper and now I look like a clown
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Katie - Thank you for your feedback on our Tint Rinse (Mohogany Copper). Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Angelique E.
agosto 10, 2018
Doesn't seem to make a difference for me
Color seleccionado: Cobrizo
PUBLICADO POR:
Angelique E.
agosto 10, 2018
I don't notice it helps the color last any longer, I use this about twice a week especially in my grey prone areas and I haven't seen any improvement.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Angelique - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jamie L.
agosto 6, 2018
Brassy
Color seleccionado: Beige cálido
PUBLICADO POR:
Jamie L.
agosto 6, 2018
The warm beige was recommended as the color I should get, but I don’t think it does anything except maybe make my hair look yellow/brassy. I also don’t like that it doesn’t condition or moisturize at all. Definitely disappointed in this one.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jamie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathie N.
agosto 3, 2018
Too pale
Color seleccionado: Beige cálido
PUBLICADO POR:
Kathie N.
agosto 3, 2018
I have been looking for more color...this isn't it. I will try a deeper hue next time. I have tried 2 color tints with not getting what I'm wanting. So I will give it one more shot and then give it up!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kathie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Eliza F.
agosto 2, 2018
Disastrous! Had to correct at a salon after I tried to fix the orange
Color seleccionado: Dorado caoba
PUBLICADO POR:
Eliza F.
agosto 2, 2018
First of all, the direction to take a one-inch section would have given me massive stripes. Worse, though, the color lifted way too much, produced very brassy (orange) color, and looked awful. I used my regular color to fix most of it, trying to leave the effect of a few light highlights, but I had to go to a salon to have the whole mess covered. I thought the description said I could produce balayage effects. This ended up costing time and money. Sorry, eSalon people; this one bombed for me. I'd love my money back, for a start!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Eliza - We’re so sorry to hear that you were disappointed by the results of your Light Set. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Sandra S.
agosto 1, 2018
Not enough color boost
Color seleccionado: Dorado
PUBLICADO POR:
Sandra S.
agosto 1, 2018
I tried this several times but could not detect enhanced color.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra S.
agosto 1, 2018
Not enough color
Color seleccionado: Dorado
PUBLICADO POR:
Sandra S.
agosto 1, 2018
I tried this several times and could not see color enhanced. Also does not condition if that is what you are expecting.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dianne T.
julio 27, 2018
Disappointing tint
Color seleccionado: Rojo
PUBLICADO POR:
Dianne T.
julio 27, 2018
I have been an ESalon customer for a few years now and have loved the products I’ve purchased in addition to my great hair color until I received this tint. The first time I used it, it left red color on my white towels. Thinking I had not rinsed well enough, I left it longer and rinsed longer the second time. Not as much residue on my towel but after a hard workout the next day as I was wiping my face and hairline, there was red on my hand towel. Red sweat is not what I want to see. Very disappointed with this purchase and will not buy again.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Dianne - We're truly sorry for your experience using our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pamela G.
julio 27, 2018
Color rejuvenation
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Pamela G.
julio 27, 2018
I didn’t like this product at all. Made my hair way to red.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessy F.
julio 25, 2018
Not much change
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Jessy F.
julio 25, 2018
I didnt see much of a change...still have orange tones.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Jessy - We're truly sorry that our Tinted Love did not provide the change you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debbie D.
julio 25, 2018
Not enough neutralizing
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Debbie D.
julio 25, 2018
Tint rinse does add shine and does neutralize some of the brassiness but not enough keep using in.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Debbie - We're truly sorry that our Tint Rinse did not provide the neutralizing you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Theresa H.
julio 25, 2018
meh
Color seleccionado: Rojo
PUBLICADO POR:
Theresa H.
julio 25, 2018
Was pretty excited to try this product after reading some of the reviews. I have a lot of greys and wanted to spice up my hair without paying high prices at a salon. I tried it and saw no results. If I look hard and long enough in the mirror maybe a few strands are tinted but that was all. So I was disappointed:(
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Theresa - We're truly sorry that our Tint Rinse did not provide the results you expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah B.
julio 24, 2018
Does not work at all!
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sarah B.
julio 24, 2018
I tried this product 3 times following the directions.
There was NO change to my hair color or to my gray roots.
I would not recommend this product at all.
Really disappointed.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Sarah - We are so sorry to hear that your color did not turn out as you anticipated. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for an email with next steps so we can make sure we can adjust your color to your liking.
PUBLICADO POR:
Victoria H.
julio 20, 2018
Tinted Love
Color seleccionado: Beige cálido
PUBLICADO POR:
Victoria H.
julio 20, 2018
It's okay. I saw no difference in enhancing the color. Used 2 times. Don't use anymore.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Victoria - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katherine J.
julio 18, 2018
Smells great, doesn't work
Color seleccionado: Dorado caoba
PUBLICADO POR:
Katherine J.
julio 18, 2018
The good part is that it smells great and leaves my hair soft and silky. The bad is that the color hasn't changed. I started with the recommended 3 minutes which did nothing, so I went up to 10 and still nothing. I've used it for 4 consecutive hair washes so it's had time to build up. I'm disappointed because other reviews said that it covered grays well, but they are just as sparkly as ever.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Katherine - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the grey coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
aleta M.
julio 18, 2018
Didn't work on my dark hair
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
aleta M.
julio 18, 2018
This did not work to tone down the very warm tones on my dark colour treated hair. My hair was very red toned though so may work if you just have a bit of unwanted red.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Aleta - Thank you for your feedback. We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Diane B.
julio 18, 2018
Didn't do anything for me
Color seleccionado: Dorado caoba
PUBLICADO POR:
Diane B.
julio 18, 2018
There's nothing wrong with this, so I couldn't justify 1 star.
It did absolutely nothing for my hair, I ended up throwing it away :(
One positive is that it didn't smell bad.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Diane - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
dawnya F.
julio 17, 2018
Red tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
dawnya F.
julio 17, 2018
Did not like the red, kinda made hair look pinkish! May not have used enough?
I definitely am a copper girl ! Wasn't happy with tint rinse at all
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Dawnya - We're truly sorry that our Tint Rinse (Red) made your hair look pink. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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