I was advised to try the tint rinse to keep my main colour going for longer. As normal, the fade started at less than two weeks. I was a little surprised to end up with pink hair. Ironically it lasts longer than the usual colour! People have said how nice it is but it's not what I was aiming for. I think I will forgo the permanent colour and keep using the tint. Having said that I'm well aware that red colour doesn't have the pigment to keep going but it usually last a little longer.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jacky - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Carrie B.
julio 13, 2018
Not as good as Devoted to Hue!
Color seleccionado: Rojo
PUBLICADO POR:
Carrie B.
julio 13, 2018
This product is okay. It does deposit color, but is not a conditioner. I absolutely LOVED Devoted to Hue in Red, and still cannot believe that you discontinued it!
Please bring Devoted to Hue back!!!!!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Carrie -We're truly sorry that our Tint Rinse (Red) did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elisa R.
julio 13, 2018
Tint
Color seleccionado: Dorado caoba
PUBLICADO POR:
Elisa R.
julio 13, 2018
It’s ok, I didn’t really see much over all effect from it but haven’t used it often
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Elisa - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kirsty H.
julio 11, 2018
Didn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kirsty H.
julio 11, 2018
I used this product as instructed & after reading reviews. It didn’t do a thing. It didn’t touch any of the orange brass tones I had going on in my hair. It felt like it enhanced them even more. Sadly this product did not work for me.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kirsty - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brass tones like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan R.
julio 10, 2018
Red head
Color seleccionado: Cobrizo
PUBLICADO POR:
Susan R.
julio 10, 2018
Not as good on red as the golden
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
katniss linn R.
julio 8, 2018
Not for my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
katniss linn R.
julio 8, 2018
It did not do anything to my haircolor, but might work on others. My hair was a faded salon-brown that became orange. The product had no effect on my situation. I had to go back to salon and bleach stripes to even it out.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Katniss - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Aurelia Nayeli P.
julio 6, 2018
tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Aurelia Nayeli P.
julio 6, 2018
didn't work for my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Aurelia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Diana T.
julio 5, 2018
Doesn’t work
Color seleccionado: Morado
PUBLICADO POR:
Diana T.
julio 5, 2018
The violet tint is a wonderful color but I don’t see it even temporarily sticking to my hair after use. It all just washes away without although toning your color
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Diana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy S.
julio 4, 2018
Didn’t see a difference.
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Amy S.
julio 4, 2018
I’ve been using purple shampoos for years and thought I’d give this one a try. I had high hopes, but honestly didn’t notice any difference over the weeks I’ve been using it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy S.
junio 30, 2018
No improvement
Color seleccionado: Rojo
PUBLICADO POR:
Amy S.
junio 30, 2018
Highly disapointed saw no difference
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Catherine H
junio 30, 2018
Not a good as I thought it would be
Color seleccionado: Cobrizo
PUBLICADO POR:
Catherine H
junio 30, 2018
I am sure I am using this right, however it makes my hair go greasy more quickly and leaves it feeling like I haven’t washed the treatment out probably . Have only used it 3 times in the months I have had it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cathy - We're truly sorry that our Tinted Love (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah F.
junio 29, 2018
A little green
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sarah F.
junio 29, 2018
This definitely takes the orange/gold tones out of my hair, but also leaves it a little on the green side. I have to use purple shampoo after to get rid of the green.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left a green tint in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Saliha D.
junio 29, 2018
Didn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Saliha D.
junio 29, 2018
I saw a good review of the product on youtube, I bought 2 tubes, it did not tone down the brassiness in my hair at all, didn't see a différence at all.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Saliha - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not tone down the brassiness in your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Madi J.
junio 27, 2018
Drying & Did Nothing
Color seleccionado: Beige cálido
PUBLICADO POR:
Madi J.
junio 27, 2018
I was really impressed with the gold tint rinse, and I was expecting this one to be exactly what I needed because I have almost white blonde hair and I was hoping it would tone it down a bit. It did absolutely nothing but dry out my hair, I was so excited for this product and it really disappointed. If you want a nice blonde color go with the gold, or just have your stylist tone it because this did nothing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Madi - We're sorry to hear that your warm beige Tint Rinse resulted in unsatisfactory results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
PUBLICADO POR:
Leah G.
junio 22, 2018
Liked it!
Color seleccionado: Castaño claro
PUBLICADO POR:
Leah G.
junio 22, 2018
The boost is subtle, it’s not like it’s blending any gray roots away (which I wish it would!!) but hair is shinier with more color dimension after use. I have to leave it on for quite awhile in the shower for this effect.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Leah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa K.
junio 22, 2018
Nope
Color seleccionado: Cobrizo
PUBLICADO POR:
Lisa K.
junio 22, 2018
It put orange streaks in my hair and stained my towels.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lisa - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Angela F.
junio 21, 2018
Didn’t like
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Angela F.
junio 21, 2018
Did not add shine like was advertised
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Angela - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not add shine like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Heidi S.
junio 20, 2018
Didn't seem to do anything
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Heidi S.
junio 20, 2018
This product didn't seem to make any difference in my hair.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Heidi - We're truly sorry that our Tint Rinse Blonde Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda F.
junio 20, 2018
Tint Rinse Didn't Do It For Me
Color seleccionado: Beige cálido
PUBLICADO POR:
Linda F.
junio 20, 2018
I haven't seen enough of a difference to justify purchasing this again. Maybe I'm not applying it correctly, but my hair color looks exactly the same after using it. Just don't see any difference.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Linda - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bonnie G.
junio 19, 2018
Disapointed
Color seleccionado: Cobrizo
PUBLICADO POR:
Bonnie G.
junio 19, 2018
iO tried different ways of using it but was disappointed every time. I saw very little difference if any at all.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Bonnie - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Masumi M.
junio 18, 2018
Not sure
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Masumi M.
junio 18, 2018
I don’t see a difference when I use this on my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Masumi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah S.
junio 18, 2018
Oops after using Tint Rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Sarah S.
junio 18, 2018
After the 2nd time I used this Tint Rinse, I had areas on my hair that had black/grey stripes. My hair is strawberry blonde! A little disappointed with this product.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
tonya C.
junio 18, 2018
DRY
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
tonya C.
junio 18, 2018
It made my hair feel brittle and dry.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tonya - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left your hair feeling brittle and dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tabitha D.
junio 18, 2018
Not much going on
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Tabitha D.
junio 18, 2018
I have very dark hair and can't really tell any difference when i use this product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Tabitha - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
PUBLICADO POR:
Lindsey F.
junio 14, 2018
doesn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Lindsey F.
junio 14, 2018
absolutely no change, if anything my hair looked worse after i used it.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Lindsey - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not change your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sam K.
junio 13, 2018
It helps
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Sam K.
junio 13, 2018
Although it was helpful in neutralising the orange tones slightly in my ash blonde colour, it didn't work as well as I was expecting and it was expensive in comparison to what I could get from my local store but not any better performance.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sam - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
merly C.
junio 13, 2018
Desapointed
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
merly C.
junio 13, 2018
I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Merly - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
merly C.
junio 13, 2018
Desapointed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
merly C.
junio 13, 2018
I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Merly - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Becka C.
junio 13, 2018
Didn’t see much of a change in hair color
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Becka C.
junio 13, 2018
Wish the product was thicker , and for me I just didn’t see much of a difference from my before and after trying it out one time. Just wasn’t for me.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Becka - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Mary C.
junio 13, 2018
Tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Mary C.
junio 13, 2018
Used this before but it did not lather as much as I expected. Gave it another try and this time it lathered much better
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy J.
junio 12, 2018
Doesn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Amy J.
junio 12, 2018
I was really excited to get this product. It didn’t arrive after a long wait so I emailed and got a replacement one sent. But when I did use it, even a couple of times, and even left it on for longer, nothing happened. If anything, my hair looks more brassy! Maybe it’s down to each individual but for me it was a complete waste of money and time.
I am just going to go to the hairdressers and get them to tone my hair, or I might even just go for a whole new look instead.
Anyway, I will never be purchasing ever again.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ella V.
junio 10, 2018
Did not work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Ella V.
junio 10, 2018
I have had brassines for so long time in my hair and tried to get it out but it just won't go away even with this product. The product didn't do anything to my hair and I'm very dissapointed because I had high hopes towards this.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Ella - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
.
junio 9, 2018
It's okay
Color seleccionado: Castaño oscuro
PUBLICADO POR:
.
junio 9, 2018
I really didn't notice any difference in color or in shine.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Pam - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the difference in color or shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caroline W.
junio 9, 2018
Didn’t really work
Color seleccionado: Cobrizo
PUBLICADO POR:
Caroline W.
junio 9, 2018
I tried it and saw no difference I gave it one star because the stain in my hands mostly came out
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Caroline - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tatyana S.
junio 7, 2018
I don't see difference in my hair color after using this product.
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Tatyana S.
junio 7, 2018
I try this product multiple times. There is no difference in my hair color. The hair is silky after using all of the e-salon products
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tatyana - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tia A.
junio 7, 2018
Stains pillow
Color seleccionado: Dorado
PUBLICADO POR:
Tia A.
junio 7, 2018
Stained my pillow yellow.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Tia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jackie T.
junio 6, 2018
Doesn’t work as well as advertised
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Jackie T.
junio 6, 2018
I wanted to tone brassiness in my light to mid brown hair and followed the instructions in terms of timing. It made no difference to the tone of my hair at all. The second time I used it, I left it on for around 45 minutes and there was a very slight change but only in certain light. Bit disappointing. It may have an accumulative effect so I will try using it with each wash but that will work out quite expensive.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jackie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not tone the brassiness in your head as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dakotah A.
junio 5, 2018
Not as good as original
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Dakotah A.
junio 5, 2018
Doesn't work as well as the original. I noticed no difference. Even tried to use more
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Dakota - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzanne M.
junio 5, 2018
Results were not what I had hoped for
Color seleccionado: Castaño claro
PUBLICADO POR:
Suzanne M.
junio 5, 2018
i wanted my medium brown hair color to be enhanced but this product is not a dark enough brown.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Suzanne - We're truly sorry that our Tint Rinse in Light Brunette did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brianna F.
junio 4, 2018
didn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Brianna F.
junio 4, 2018
I wanted to remove my brass in my hair and nothing changed. I even left it on for longer than 10 min.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Brianna - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brass in your hair as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sandra O.
junio 4, 2018
Didnt work
Color seleccionado: Morado
PUBLICADO POR:
Sandra O.
junio 4, 2018
Maybe I got the wrong tint. I dont know. Cant give it less than 3 because of that.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
mona H.
junio 1, 2018
mona hamed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
mona H.
junio 1, 2018
it did not work and I am trying to return it and I don't know how
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Benita B.
junio 1, 2018
Tinted Love Color Enhancing Teeatment
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Benita B.
junio 1, 2018
Did I order the wrong one ... thought I was getting tint for brunettes. Completely changed the texture of my hair to course and unmanageable. How do I go about returning this item?
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Benita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Caitlin U.
mayo 29, 2018
Uneven color
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Caitlin U.
mayo 29, 2018
Color goes on uneven and looks pinkish in some places.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Caitlin - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah T.
mayo 28, 2018
Waste of time and money
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Sarah T.
mayo 28, 2018
I really wanted this to work, but sadly it didn't. I dyed my hair dark brown a few weeks ago but it came out too dark and too red. It was semi-permanent dye so my hair lightened over time but the red tinge remained. I saw some reviews of this on Youtube and it looked promising, but after 2 uses (first time left on for 3 mins, second time left on for 10 mins) it has made no change whatsoever to the colour. Very disappointed and dissatisfied so will not recommend :-( :-(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Alicia O.
mayo 26, 2018
I used it twice and I haven’t seen any difference.
Color seleccionado: Morado
PUBLICADO POR:
Alicia O.
mayo 26, 2018
I gave it one star because I used it twice and I haven’t seen any difference, maybe is to soon to see any changes??? If I do see improvement I will change my review
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Alicia - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole D.
mayo 25, 2018
Idk...
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nicole D.
mayo 25, 2018
This was recommended to go with my hair color. I have a deep brown color that tints reds after about 2 weeks and my grey starts to show. I didn't really notice a difference in using this. It is messy. So be careful using it. I am not buying it again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carrie Lynn D.
mayo 24, 2018
Works OK
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Carrie Lynn D.
mayo 24, 2018
Tint Rinse is easy, but messy to apply in the shower. It doesn't really last very long, but you can use it up to twice a week if you choose. It leaves a bit of a residue on your hair that feels like hairspray after you brush. I don't think I will be purchasing this again. The results just aren't worth the cost.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carrie - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kimberly S.
mayo 24, 2018
Covered gray but...
Color seleccionado: Cobrizo
PUBLICADO POR:
Kimberly S.
mayo 24, 2018
This product did tint my hair and cover some gray that was beginning to come out but it seemed to work like highlights but put in dark streaks of color. Maybe I didn't use correctly but I did follow directions. Could be that the tiny is too dark. Will try again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
GINA-MARIE P.
mayo 22, 2018
does not work well for me
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
GINA-MARIE P.
mayo 22, 2018
I was so excited to try this product but it is not helping to reduce the brassiness in my hair. I wish it did, I just want it gone!!! I wonder if the darker red neutralizer would be better.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Gina-marie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Vivienne H.
mayo 20, 2018
Good temporary fix
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Vivienne H.
mayo 20, 2018
Tones down brassiness slightly for the same day that it was used, resorts back to brassy the next day, have used about 7-8 times now.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
We're truly sorry that our Tint Rinse Red Neutralizer did not last as long as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
heidie N.
mayo 17, 2018
Drying
Color seleccionado: Castaño oscuro
PUBLICADO POR:
heidie N.
mayo 17, 2018
Made my hair feel dry and dirty.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Heidie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Dark Brown. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristina K.
mayo 16, 2018
Didn’t neutralize level 8 highlights
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kristina K.
mayo 16, 2018
I’ve got heavy highlights on my naural level 5/6 hair and they grew out and took on a brassy/orange/gold/ hue after several months. I just applied the red neutralizer following the instructions plus extra few minutes, and it didn’t do anything. Im quite surprised because from the review vids i saw it should have made a visible difference and the hair color should have been neutralized. Don’t know what to do.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kristina - We're truly sorry that our Tint Rinse Neutralize did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristen S.
mayo 15, 2018
Bring back golden copper
Color seleccionado: Cobrizo
PUBLICADO POR:
Kristen S.
mayo 15, 2018
I miss golden-copper. I am unhappy with just copper and golden, it's not the same result...
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kristen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer T.
mayo 14, 2018
Not nearly as good as Devoted to Hue
Color seleccionado: Rojo
PUBLICADO POR:
Jennifer T.
mayo 14, 2018
I did not notice much of a difference after using this product. I tried it twice before writing this review to make sure that I didn't not apply enough the first time. What I will say is I've used other glossing products in the past, and I like the application of this one. The foaming action helps you to know that all of your hair is covered.
I might have liked it more if I had not used Devoted to Hue, a color depositing, moisturizing mask by eSalon, before. Unfortunately, this product seems to be discontinued, so eSalon recommended Tint Rinse in its place. I was skeptical but decided to try it. I wanted to love it, but it's just not as good as Devoted to Hue in it's ability to brighten up my red hair and replenish moisture. My suggestion to anyone wanting a color boost is to wait until eSalon comes out with its new version of Devoted to Hue and buy that.
**Addendum**
I am always impressed with the customer service of eSalon. This company does an outstanding job working to make sure its customers enjoy its products. I always feel confident trying out an eSalon product because I know if I'm not happy with it, eSalon will make it right. Thank you for comping me for the Tint Love. I hope to apply that to a new Devoted to Hue soon(:
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PUBLICADO POR:
Amanda B.
mayo 14, 2018
Didn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Amanda B.
mayo 14, 2018
I've used this product 3 times since I received my order in hopes that it would neutralize the brassiness. It hasn't done anything for my hair.
It's receiving a 2 star instead of a 1 because the shipment arrived within a week, it's easy to use and it smells nice.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Tint Rinse did not provide neutralize the brassiness as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mackenzie R.
mayo 12, 2018
My expectations were too high
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Mackenzie R.
mayo 12, 2018
I am a huge fan of other esalon products, but this one was a disappointment. It can leave hair a bit dry and does not deposit much tint.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mackenzie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Irma S.
mayo 12, 2018
Didn’t work
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Irma S.
mayo 12, 2018
Very disappointed, didn’t done anything to my hair
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Irma - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Serena R.
mayo 11, 2018
Missed connection
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Serena R.
mayo 11, 2018
I really wanted to love this product, and maybe it wasn’t right for my hair, I don’t know. But it didn’t work. I still have copper and red tint in my hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Serena - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura J.
mayo 9, 2018
Color enhancer
Color seleccionado: Rojo
PUBLICADO POR:
Laura J.
mayo 9, 2018
It did not put any red in my hair. If it did I could not tell any difference. I will not order this product again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laura - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joy S.
mayo 5, 2018
Doesn't work
Color seleccionado: Castaño claro
PUBLICADO POR:
Joy S.
mayo 5, 2018
I find this product does not tint my gray regrowth. I thought it would for a few washes between colors...
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Joy - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Zoey
mayo 2, 2018
Terrible
Color seleccionado: Beige cálido
PUBLICADO POR:
Zoey
mayo 2, 2018
Made my hair orange with purple undertones. In light my hair is ACTUALLY purple and pink full out. Really a terrible product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Zoey - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Cynthia S.
mayo 1, 2018
Not what I expected
Color seleccionado: Cobrizo
PUBLICADO POR:
Cynthia S.
mayo 1, 2018
Red hair fades quickly so I ordered the red tint. It made my highlights "crayon" red! It was awful & I threw the product out.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary M.
abril 30, 2018
worked mostly
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Mary M.
abril 30, 2018
I really was hoping to get rid of all my red in my brown hair, it did take alot out but I still could see red in my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse Red Neutralizer did not take out all of the red from your hair, as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emily M.
abril 28, 2018
Turned my hair GREEN
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Emily M.
abril 28, 2018
This product did not work as expected and took over a week to receive. I followed the directions on the back of the bottle and it turned the lighter parts of my hair a not so pretty shade of green. I will now have to go to a salon to correct it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Emily - We're truly sorry that our (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica M.
abril 26, 2018
doesn’t make a change
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jessica M.
abril 26, 2018
i’ve been using this product for about 2 weeks to see if it neutralises the brassy tones in my dyed brown hair. it hasn’t made any changes! quite disappointed.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tint Rinse Red Neutralizer did not neutralize the brassy tones in your dyed brown hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katerine Q.
abril 24, 2018
I didn't work
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Katerine Q.
abril 24, 2018
I did not do anything to my hair, I forgot to make the review but still have the product. I applied so many time in order to give it a chance but nothing happened.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Katerine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
brooke J.
abril 24, 2018
Not quite what I need
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
brooke J.
abril 24, 2018
Pretty disappointed by this one. My hair has a light red hue to it that drives me nuts and I figured this one would take that away some. I gave this product several chances and left it in a lot longer with no real difference. I'll try the Red Neutralizer- it seems like people have better luck with that one!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Brooke - We're truly sorry that our Tinted Love (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marianne M.
abril 22, 2018
Tinted Love Showed Little Love
Color seleccionado: Dorado
PUBLICADO POR:
Marianne M.
abril 22, 2018
This product appeared to have no visible effect on my hair color, but after using it my hair felt particularly dry, was more easily tangled and knotted, and I lost a lot more hair than I usually do. I will not be trying this again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marianne - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristen W.
abril 20, 2018
No Change Whatsoever
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kristen W.
abril 20, 2018
I wanted to love this product, but it literally did nothing to the brassy redness in my brunette hair. No change whatsoever. Beware that your hands and shower will be stained!!! Super bummed.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kristen - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shayla M.
abril 20, 2018
Didn’t work for me
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Shayla M.
abril 20, 2018
This product turned my hair a blue/green tint in places and did nothing in other places I left on for the recommended time of 2-3 minutes and it did not work well on my hair! So bummed
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Shayla - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bobbie L.
abril 19, 2018
Enhancing color treatment
Color seleccionado: Rojo
PUBLICADO POR:
Bobbie L.
abril 19, 2018
I love the way it brightens my hair, but it makes my scalp itch. Sensitive skin.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Bobbie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura M.
abril 16, 2018
Not great for dry hair
Color seleccionado: Cobrizo
PUBLICADO POR:
Laura M.
abril 16, 2018
I have dyed copper hair (naturally blonde) unfortunately my hair isn't in the best of conditions due to bleaching etc, I tried this as the copper colour in my hair had started to fade after only 2 weeks, initially looked good but after drying my hair I noticed that the ends where extremely bright and noticeably different to the rest of my hair, I assume this is due to the ends of my hair being dry and damaged. Shame there was no warning about this, I'm sure it actually advised to concentrate on the ends when working it in. Unfortunately disappointed and a waste of money for me, will now need to try clarifying shampoo to get the colour out!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beth
abril 15, 2018
Too Light
Color seleccionado: Golden Copper
PUBLICADO POR:
Beth
abril 15, 2018
The Color Enhancing Treatment in Golden Copper is too light for my hair. I definitely prefer the Copper over Golden Copper.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Beth - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debra A.
abril 15, 2018
Not expected result
Color seleccionado: Dorado
PUBLICADO POR:
Debra A.
abril 15, 2018
I expected the color to be more like the color I was using, but it wasn't. It looked like I used a color that was not in the same color family as the one I had been using.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sandra F.
abril 14, 2018
Disappointed!
Color seleccionado: Beige cálido
PUBLICADO POR:
Sandra F.
abril 14, 2018
Tinted rinse turned my blond highlights green and did absolutely nothing to tone the brassiness in my reddish-brown hair! Also, this was my first purchase and I DID NOT receive the 50%off first purchase discount. I want a refund!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sandra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jodie W.
abril 13, 2018
Not Happy with this product
Color seleccionado: Cobrizo
PUBLICADO POR:
Jodie W.
abril 13, 2018
Unfortunately when I used this it made my hair spotty “pink”... many people commented on it.
I’ve stopped using it.
I think it would be a good product for brunettes and blonds ..
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jodie - We're truly sorry that our Tinted Love (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hanna B.
abril 12, 2018
Disappointing
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Hanna B.
abril 12, 2018
Unfortunately I was expecting a lot more from this product I have mid to dark brown hair and it doesn’t do a thing to it :(
Think it would work on lighter brown but doesn’t remove any redness what so ever from my hair, very disappointing as I was super excited to use it after reading the reviews
:(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Hanna - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pauline M.
abril 11, 2018
Tinted Love
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Pauline M.
abril 11, 2018
I thought the toner was an actual toner. I found it a bit expensive.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Pauline - We're truly sorry that our Tinted Love (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole P.
abril 10, 2018
Works but super messy
Color seleccionado: Black
PUBLICADO POR:
Nicole P.
abril 10, 2018
I love the idea of this product! Unfortunately since my hair is such a dark color this leaves a very messy shower when I'm done. Also, my hair has some stubborn gray and is sick so it doesn't do what I had hoped. It was worth a shot!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nicole - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jenny R.
abril 9, 2018
Mixed Results
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Jenny R.
abril 9, 2018
My experience with this product may have been effected by what was on my hair already. I had a few blonde highlights that had grown out about 4inches and didnt want to spend $$$$ to get them redone so I bought box dye and went over the whole thing (virgin hair included). Initially my roots looked the same as before but my highlights had a noticeable green tinge. So I “neutralized” it with a “golden” tone in the same level 6. My highlights were OK (slightly warm) but my roots turned very warm, basically reddish auburn. So, I purchased this to help. I used as directed with no results at all. So next I applied it after washing but left it on for 20min. It helped with the warmth from mid shaft to ends become more neutral ashy BUT my previous virgin hair that had the box dye was not effected. Thus my 4” “roots” were warm still and the rest was ashy. Not a good look imo. Like I said before it could be because of what I had done with the box dye. Takeaway on this is: leave the product on washed hair for atleast 15min, you will also need to use a lot of product so this limits the number of uses you will get.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jenny - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jane R.
abril 9, 2018
Not dark enough for me
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Jane R.
abril 9, 2018
I would have preferred a different color option. This does not hide the reds very well. Perhaps a darker option would be more pleasing to me.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jane - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole S.
abril 9, 2018
Brassy hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nicole S.
abril 9, 2018
I was excited for this product to see if it could help my brassy hair . Not only did it not do much at all , my hair was super dry after using it !!!!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Nicole - We truly appreciate your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Meredith K.
abril 9, 2018
Nope
Color seleccionado: Rojo
PUBLICADO POR:
Meredith K.
abril 9, 2018
Didn’t bother trying. The copper was a nightmare.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Meredith - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with a representative to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patricia S.
abril 7, 2018
Ok product but the tube isn't secure
Color seleccionado: Rojo
PUBLICADO POR:
Patricia S.
abril 7, 2018
The product is fine, but the color leaks from the bottle and stains my shower wall.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Patricia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Darlene C.
abril 4, 2018
Messy
Color seleccionado: Golden Copper
PUBLICADO POR:
Darlene C.
abril 4, 2018
Liked the idea of what the product said it could deliver, but it was very messy to use. I don't want to clean the shower just because I used this product. Not sure if it would stain my white tile and grout, but wasn't willing to risk it. To me, product is more of a hassle to use than it's worth.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Darlene - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden Copper). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marlee H.
abril 3, 2018
Doesn’t work
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Marlee H.
abril 3, 2018
I have tried several neutralizing products to try to fix the brassy/red/orange tones in my highlighted hair. This was another unsuccessful product and waste of money as I saw no difference.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marlee - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carolyn W.
abril 1, 2018
A bit too dark for me
Color seleccionado: Cobrizo
PUBLICADO POR:
Carolyn W.
abril 1, 2018
I purchased the Copper because the Golden Copper wasn't available. Wish I could exchange the 2nd un-opened tube for the color I wanted!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carolyn - Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda R.
abril 1, 2018
Color Enhancing did not make any difference.
Color seleccionado: Dorado caoba
PUBLICADO POR:
Linda R.
abril 1, 2018
Was not pleased with this product. I did not feel it enhanced my color at all.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Linda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lucy W.
abril 1, 2018
Mixed feelings about this....
Color seleccionado: Cobrizo
PUBLICADO POR:
Lucy W.
abril 1, 2018
While I loved the idea of using this product, my hair did feel really really dry afterwards and still felt like straw even after I had slathered on a big load of conditioner. Such a shame as I so wanted it to be a good product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lucy - We're truly sorry that our Tinted Love (Copper) did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Megan S.
marzo 28, 2018
Color enhancing treatment
Color seleccionado: Rojo
PUBLICADO POR:
Megan S.
marzo 28, 2018
It worked a little, doesn't seem like there's much of a difference, and my hair feels dryer than before using it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Megan - We're truly sorry that our Tinted Love (Red) did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Courtney V.
marzo 28, 2018
Barely Works and is Drying
Color seleccionado: Medium Brown
PUBLICADO POR:
Courtney V.
marzo 28, 2018
I have 2a/2b wavy brown hair with brassy red-orange undertones I’m trying to fix. Hair still looks brassy, but feels drier. I do not recommend this product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Courtney - We're truly sorry that our Tinted Love (Medium Brown) left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
stacy S.
marzo 28, 2018
Noooo
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
stacy S.
marzo 28, 2018
Send my hair all patchy was really bad I would give it zero not sure what the other products are like
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Stacy - We're truly sorry that our Tinted Love (Soft Red Neutralizer) left you with this result. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elexis S
marzo 27, 2018
Literally dying over here
Color seleccionado: Rojo
PUBLICADO POR:
Elexis S
marzo 27, 2018
I am going mad waiting for you guys to restock the Red Devoted to Hue Color Enhancing mask...it's been months and I refuse to try another product on my hair because I love that one so much. I've been using this color enhancing treatment for now but it's not at all the same.
Please please please please PLEASE restock the red Color Enhancing Mask....Please! :,(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Elexis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kathleen M.
marzo 26, 2018
Not great
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Kathleen M.
marzo 26, 2018
I didn’t love this product. The color toning benefits were minimal, and I found that it made my hair very dry.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Kathleen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica W.
marzo 24, 2018
So so
Color seleccionado: Cobrizo
PUBLICADO POR:
Jessica W.
marzo 24, 2018
Ok so I’ve used this kind of product before with great results but this one for some reason, maybe my already colored hair left hot pink streaks throughout my copper-blonde locks👎🏻 So I didn’t get the result I was hoping for to say the least.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Tinted Love (Copper) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dara F.
marzo 20, 2018
Good for touch-ups in between color
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Dara F.
marzo 20, 2018
I liked this product, as it kept the color vibrant, but after a week or so it seemed to water itself down, despite shaking it to mix.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cynde B.
marzo 18, 2018
Color enhancing treatment
Color seleccionado: Beige cálido
PUBLICADO POR:
Cynde B.
marzo 18, 2018
I see NO difference when I use it
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cynde - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Evelyn C.
marzo 18, 2018
Save your $$$
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Evelyn C.
marzo 18, 2018
Nope. Save your $$$.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Evelyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer H.
marzo 16, 2018
Did not work for me.
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Jennifer H.
marzo 16, 2018
This was a suggested item to correct red tones. Unfortunately all it was made my shiny.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the correction you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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