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8,977 Comentarios de clientes |
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Just OKColor seleccionado: Neutralizador rojo suave I had seen this product on the ellebangs YouTube video and I suggest you have the video removed it does not due what that video portrays which raises a lot of your clients hopes and makes them very dissatisfied after buying it. I am now more convinced she put actual color instead of just this product. Other then that it didn’t work the first time I used it so I ended up putting a blue green semi permanent color to turn my hair ashy then used this to keep it ashy. It did help in that regard but I can still see the red. I did use the whole bottle and used for every shampoo but did not reach my desired look. I did order the regular red neutralizer I am hoping it works better I will see. I am a hairstylist so i am always trying products out to recommend to clients this is not one of them. On the plus side it does smell great. It’s a little drying but nothing a good quality conditioner can’t fix. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBianca - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wrong productColor seleccionado: Red Copper You sent me shampoo instead. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sorry definitely disappointedColor seleccionado: Neutralizador rojo Didn’t change the tone of my hair at all. Not even slightly. I took before and after pictures in the same lighting, and even left it on longer than recommended. The YouTube video promoting this showing an example of what it does was very misleading and maybe this product only works on blondes. Very disappointed. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlyssa - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Works but messyColor seleccionado: Black This product does the job. I reciently dyed my hair black and once I started noticing my natural brown show through I used this product about twice a week. Right after the shower I noticed my hair look back to its dark color. The biggest flaw is it's SUPER messy. The product itself is very runny so it's hard to get into your hair and gets all over the shower. Because of how difficult it is to use I feel like I'm wasting a lot of product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not a good lookColor seleccionado: Cobrizo Makes my hair look orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not satisfiedColor seleccionado: Neutralizador rojo I hate this product!! I purchased four color enhancing treatments and I'm not happy with them at all. The product did not neutralize the red tones in my hair and it was extremely damaging to my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
strong odorColor seleccionado: Dorado I felt like the smell off product was way to strong and had breathing problems after using it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not sure I notice it workingColor seleccionado: Castaño oscuro A little messy in the shower too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKendra - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Very disappointedColor seleccionado: Neutralizador rojo I've recently purchased a Tinted Love Color Enhancing Treatment Red Neutralizer. Which did absolutely nothing but enchanting more copper reds and warm undertone of my hair. I originally have a brown hair, my roots are dark brown and rest of my hair was ash light brown which I loved and wanted to maintain. That doesn't last because my hair goes brassy few weeks later. I was hopping the Tinted Love Color Enhancing Treatment Red Neutralizer would do that for me like how it claimed. It only made it worse. I'm crying inside. I care about my hair a lot and all I wanted was to have my ashy light brown hair back:( I don't know why I believed in e-salon, I usually don't trust online products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBashayer - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
nopeColor seleccionado: Neutralizador rojo Did nothing to my gray hair. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
I really wanted to love this productColor seleccionado: Neutralizador rojo suave Gosh, I am so bummed about this product as the reviews are incredible and I was so excited to try it and banish my pesky brassiness. While it did make my hair super soft, it also made it even more brassy. I read through the directions multiple times and followed them exactly, so I'm not sure what happened. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
it's okColor seleccionado: Medium Brown I didn't notice a difference when I use it ,my hair looks the same if I don't.Won't buy it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Medium Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn't workColor seleccionado: Dorado caoba This product is ineffective. It separates easily and does not leave your hair with any visible difference. It's also difficult to wash out and has a strong scent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that our Tinted Love Color Enhancing Tretament did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
it didnt work for meColor seleccionado: Neutralizador violeta i used the red neutralizer like two months ago when i was still pretty dark haired and it didnt work but i wanted to try this one out on my blonde hair and it didnt work either :/ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - We're truly sorry that our Tinted Love (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedColor seleccionado: Neutralizador rojo I was really excited to use this product but after trying it on my hair a couple of times it didn’t seem to get any better! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElena - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't do anything for my hairColor seleccionado: Neutralizador rojo I was super excited when I heard about this product. Sadly, it did not do anything for my hair. I had a medium-dark brown balayage and it has gotten brassy with hints of red-orange. I tried this product in an attempt to tone my hair and get rid of that brassiness, but my hair looked exactly the same after three uses. First time, I used it for 2-3 minutes. Second time, I left it in for 10 minutes. Third time, left it in for 20 minutes. After all these attempts, nothing changed. Very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're truly sorry that our Tinted Love (Red Neutralizer) did not tone down your color as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Damaged my hairColor seleccionado: Neutralizador rojo It made my hair unbelievably dry. I’ve used 2 moisturizing hair treatments since, and my hair is still pretty damaged from using this one time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTory - We appreciate you taking the time to provide your feedback and are sorry to hear you found our Tinted Love to be so drying. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wish there was a before and afterColor seleccionado: Neutralizador rojo The product seemed to darken my brassy hair some in darker lighting but when in bright light there was no difference. Not sure if it was just an illusion or I was hoping for darker hair. Some areas of my hair which previously had highlights turned blue I didn’t care about the blue as long as the orange was gone but it wasn’t truely. I would love to see before and after on actual hair to know the intended effect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMackenzie - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
More Pink than RedColor seleccionado: Cobrizo This caused some of my strands to look pink. I ended up having to recolor my hair since it wasn't washing out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No visible changeColor seleccionado: Beige cálido I used this product twice a week, according to directions, until it was gone. I kept hoping I would see some results “with just one more use” but I never saw a noticeable change in my color- no brighter or warmer golden tones in my warm light brown/dark blonde hair😥 I will DEFINITELY NOT be repurchasing this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
After using it my hair feels very dry, otherwise it is a good product.Color seleccionado: Neutralizador rojo suave I am happy with end result,but the hair feels very dry after using it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We're truly sorry to hear that you found our Tinted Love to be drying. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very irradiating to my scalpColor seleccionado: Golden Copper Have e a rash on my neck. But I am really sensitive to certain ingredients. I had to stop using it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're truly sorry that our Tinted Love (Golden Copper) left your scalp feeling irritated. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meColor seleccionado: Neutralizador rojo suave Well my roots always come out orange, despite the esalon folks tweaking my color a few times. All this did was leave my roots orange and turn my ends green. Not exactly the desired result, will have to try yet another solution I guess! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're truly sorry that our Tinted Love (Soft Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not brownColor seleccionado: Medium Brown It turned my hair an awful red tint, and has not come out after 4 washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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tinted love red neutralizerColor seleccionado: Neutralizador rojo I am a brunnet and I have some rednish on my hair that I dont like, so I bougth the Tinted Love Red Neutralizer and didnt work at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatarina - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Per our Satisfaction Guarantee, we have reached out to you via email to see what we can do about remedying this situation. We value every client, and hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
HmmmmColor seleccionado: Dorado Didn't make a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGwen - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It was too darkColor seleccionado: Neutralizador rojo The color was too dark I just put in on for 10 minute it was black. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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CopperColor seleccionado: Cobrizo I have previously used golden copper which I love, but this color leaves streak of copper. I do not like how it covers. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wrong color for meColor seleccionado: Golden Copper I was really excited when I found out about this product. I have a natural orangey ginger root hair color that can look muted and dull, especially in the winter, so I wanted to find something that would enhance the orange and brighten the color just enough. I thought the golden copper would be the right shade based on the picture but it was too golden and not orange enough. It didn’t really do anything for my shade. Overall the product is nice and made my hair feel soft but this color just wasn’t for me. Kinda disappointed it wasn’t right, but I guess that’s the trial and error of it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hair Turned PinkColor seleccionado: Copper Mahogany This product definitely turned my hair more pink than copper or mahogany. If you have any sort of lightened hair I wouldn’t recommend this color. I just hope the pink washes out soon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my skin burnColor seleccionado: Neutralizador rojo suave Made my skin burn and turned my hair green 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We apologize for the disappointing experience you had with our Tinted Love. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Burning skinColor seleccionado: Medium Brown Made skin burn!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We apologize for the disappointing experience you had with our Tinted Love. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Barley WorkedColor seleccionado: Neutralizador rojo got this after seeing a youtube video that this would reduce and remove red tones from brunettes however it barley did anything to my hair. first time i did exactly as the bottle said and left it for 2-3 mins and saw nothing so next time i left it in for 6 and 1/2 hours and only worked a tiny bit. disappointed, i was counting on this to work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedColor seleccionado: Neutralizador rojo This came with good reviews from hairstylist so I thought I would try it. My hair is a light ash Brown with gray. I used an ash dye to help eliminate the gray. My hair cane out with a lot of red tones. I've used an entire bottle of the red reducer and saw zero results. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSeaFair - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Changed my hair colorColor seleccionado: Chocolate I ordered chocolate for my medium brown hair, this product turned my hair color to orangey, took 3 washes to get rid of it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not a fan!Color seleccionado: Dorado Actually seemed to cause more brassiness. Not happy with it at all, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
turned the hair blackColor seleccionado: Neutralizador rojo turned the light brown hair black. I followed the instruction exactly. would not buy again . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWafaa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't work for me/ off-putting smellColor seleccionado: Neutralizador rojo I had very high hopes for this product to remove the copper and red tones in my hair. My natural medium brown hair was previously highlighted...it had gotten too blonde looking for my preference so I recently had an overall Demi permanent chocolate brown done at the salon. As it begins to fade, SO MUCH copper and red is showing through. This product did absolutely nothing to neutralize it. On the other hand, at least it didn't turn it an unsavory color or shade....it just simply didn't do anything. I also found the smell to be very, very strong and it gave me a headache the three times I tried it. The smell lingers in the hair for a full day after use. I am glad it works for others, but it didn't do anything for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tinted Love did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meColor seleccionado: Neutralizador rojo I purchased this product as I was told it would remove red and brassy tones, the product turned my hair darker and more red, which is not what I wanted. it also dried my hair out. this product was not right for my type of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatt - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Revive color??Color seleccionado: Morado I dont really notice a change in my color after using it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not working, so far.Color seleccionado: Neutralizador rojo I used this 5 times now and I haven't seen a difference in my hair. I have a dark balayage and this product turned some of my blonde at the bottom of my hair BLUE. I tried to only wash the top of my head with this, where it's brown/brassy, but some of it must have got onto my ends. I wish I would have known it could do that! I was really looking forward to this product working but I'm not sure that it is. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyile - We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great thoughtColor seleccionado: Medium Brown The color is great and my hair is very shiny but it dries my scalp out severely. With every application, I noticed a severe irritation and dryness. I want to love this but the flakes are disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We apologize for the disappointing experience you had with our Tinted Love and appreciate your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meColor seleccionado: Golden Copper I tried it, I don't like it, it is not for me. I no longer wish to receive products. There is no delete button on the account, no one has replied to emails or made the promised refund. This is not for me, cancel immediately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeri - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Its okColor seleccionado: Black My hair didn't keep it's colorl like it should have. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehColor seleccionado: Chocolate Feels watery when you try to apply and I don’t really see a big difference in the color. Save your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanine - We apologize for the disappointing experience you had with our Tinted Love. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So-so productColor seleccionado: Neutralizador rojo I bought both the soft red neutralizer and the red neutralizer to try since I have a wide range of color from dark brown to blonde. I’ll start off by saying, there are things I do like about this product. Such as the scent, the ease of applying it, the shine it gives your hair after using it. What I didn’t love, was the color it turned my hair (which was the main reason I bought it). I have dark brown hair with blonde balayage, and while it did remove my brassy color from the blonde, it also gave it a blue/green hue, which is understandable since its neutralizing the brass. What I wish is that it would’ve gotten rid of the brass while not casting a blue/green hue on it. I applied it exactly as directed. I do like the color it deposited on my brown hair, just not the blonde so much. The soft red neutralizer gave less of a blue/green than the red neutralizer. But I wish one or the other would have really exceeded my expectations and that wasn’t the case. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinsey - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
not so muchColor seleccionado: Morado first time I really have not cared for an esalon product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We're truly sorry that our Tinted Love (Purple) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No pointColor seleccionado: Neutralizador rojo As my very dark brown hair fades it goes slightly reddish, this tint does nothing but make your nails go black. Gross 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoyce - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my hair shiny, but not dark enoughColor seleccionado: Chocolate I was so excited to try this product, but unfortunately the chocolate brown color isn't dark enough. My hair is dark brown, almost black, and it made my roots more bronze brown. It would be awesome on medium brown hair, but not dark colors to black like the description says. I'm going to have to try the darkest brown color next. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelsey - We're truly sorry that our Tinted Love in Chocolate did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Works But Hard On HairColor seleccionado: Caoba cobrizo This is great for keeping my color revved up between colorings, but beware - it’s very hard on hair, especially in the winter. I used it 2-3x per week per the directions. I hated how coarse it left my hair after I rinsed it out. Even conditioner didn’t completely fix it. After a few weeks, I noticed that I was shedding more than usual and my hair felt thinner. I cut back to once a week, but my hair didn’t recover until I quite using it completely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Color Enhancing Treatment in Mahogany Copper. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
OkayColor seleccionado: Dorado I just used it for the first time a few days ago. I think I used a little too much. It was very thin and came out very fast, I thought it would be more of a cream. My color looks too gold now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We're truly sorry that our Tinted Love in Golden did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Little to no changesColor seleccionado: Neutralizador rojo I was expecting so much from reading all the reviews, but this really didnt do anything for me. Might have been the wrong colour but I am so sad because I really wanted this to work :( Bummed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Appears to be a scam companyColor seleccionado: Neutralizador rojo Upon purchasing I did not receive the tracking number for my order although it was supposedly shipped, after 20 days nothing. I wrote to the customer service who said the package never shipped, they offered to ship it again, without giving a tracking number. The product never came. Do not recommend at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna-Thank you for your feedback. We apologize for the disappointing experience you had with the delivery of your items. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t see a change.Color seleccionado: Neutralizador rojo suave I don’t feel it really made any difference in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We apologize for the disappointing experience you had with our Tinted Love Soft Red Neutralizer. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
👎 don't likeColor seleccionado: Dorado caoba Didn't notice any change. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyra - We're truly sorry that our Tinted Love Color Enhancing Treatment in Golden Mahogany did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
👎 don't likeColor seleccionado: Rojo Didn't notice any change. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyra - We're truly sorry that our Tinted Love Color Enhancing Treatment in Red did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
too drippyColor seleccionado: Neutralizador rojo suave This dripped all down in my eyes, even though I wrung out my hair prior to using. Doesn't work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that your found our Tinted Love Color Enhancing Treatment too drippy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good but really runnyColor seleccionado: Dorado This should come with a warning to shake for a very long time on arrival as it seemed to separate in transit. Two very distinct bits - one really golden coloured and extremely watery and one more the texture of shampoo. When I opened it - and I did give it a shake beforehand - a lot of the watery gold colour stuff came out on its own. It was so runny that it wouldn’t stay in my hand, which made it difficult to close the lid without losing the stuff I’d got out. Which was no good on its own anyway. Soooo having given it a thorough shaking - for a good 2 mins each time - when I use it now it’s really good. And probably would be a lot better had I not wasted a lot of the colour element. It doesn’t leave your hair dry and sticky like some colour depositing shampoos do, and you don’t need to use loads of conditioner after, which is nice. It smells good. And it definitely adds some colour to my blonde hair which tends to go ashy really fast. I’d have given it the full star rating if it wasn’t so difficult to use because of needing to be mixed. Probably better out of a pump action container rather than a tube. Or just maybe make it a little less runny 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - We're so happy to hear that you're enjoying the results of our Tinted Love Color Enhancing Treatment in Golden and apologize for the disappointing experience you had with it being too watery. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn't work at allColor seleccionado: Dorado I was SO disappointed. This product did absolutely nothing. In fact I think it made my color look worse. I would love to send this back for a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarcia - We're truly sorry that our Tinted Love Color Enhancing Treatment in Golden did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t really do much to my hairColor seleccionado: Neutralizador rojo My hair had very red tones which I wanted to get rid of or reduce. Bought this based on reviews (it wasn’t cheap when u added the postage) but it didn’t do anything to the red tones. My hair felt fine if a bit dry after using it but I still have the halo of red when I stand under a light or in the sun. A bit disappointed but I am learning to love my red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosUna - We're truly sorry that our Tinted Love Color Enhancing Treatment Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So disapointedColor seleccionado: Morado I got the purple Tinted love, hoping to get a purple-pink hue on my dark blond hair. Absolute nothing happened at all. Zero, nada, zilch. I even tried a strand straight on dry hair, undiluted...and nothing happened. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyne - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that it is not intended to color the hair, rather allows you to refresh and maintain color between applications. We're always looking to improve our service and products, and truly value everything our clients say. Again, we apologize that you were dissatisfied with your experience and hope this information is helpful. |
Hated itColor seleccionado: Chocolate It didnt color anything. I reached out to them and uploaded a photo showing my roots were still grey. No refund. Nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my hair greenColor seleccionado: Neutralizador rojo Thanks God I tried this product only on a part of my hair. It end up being green... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaya - We're truly sorry that our Tinted Love Color Enhancing Treatment did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I don’t notice the difference...Color seleccionado: Neutralizador rojo I honestly can’t tell you if it works. I really don’t see a difference... But I do love my hair color so maybe it works... 🤷🏻♀️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - Thank you for your feedback on our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Love it at firstColor seleccionado: Dorado I bought the gold and It started out great when I bought it. I only use it twice a week. But the consistency has changed from being a thicker when I got it and now it's all runny. I've been wonding why. Email them but no responds. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeorgett - We're sorry to hear there was confusion regarding your product and our previous email. When product isn't shaken before use, some of the matter can separate, this is natural and the product still works. The product can also thin out based on the temperature of your bathroom. We hope this information has been helpful! |
Big DisappointmentColor seleccionado: Neutralizador rojo suave I thought by the infomation about what this product is suppose to do I would see some type of result and actually it made my hair more brassy looking and will never order this product again. Very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't useColor seleccionado: Rojo I didn't use this because I didn't want any more red in my hair. Would have preferred something with a light to medium brown. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Red NeutralizerColor seleccionado: Neutralizador rojo I’m writing this review for the red neutralizer after reading lots of reviews about it. I was sooooo upset that I spent my money and time ordering this product. I followed the directions and when I went to style my hair it felt like there was still product in my hair and it was stiff and sticky and dry. I had to re wash my hair. Not to mention that this product didn’t even work to neutralize red. Don’t waste your money on this product. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKylee - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with our Tinted Love, we have gone ahead and added a credit to your account in the amount of your purchase. Again, we apologize that you were unhappy with your experience. |
Didn’t workColor seleccionado: Neutralizador rojo suave I was so excited when I received this package in the mail, but was didsapointed to see it didn’t work. My hair actually looks more brassy and red now :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlly - We're sorry to hear your first application didn't completely eliminate your red tones. Tinted Love Color Enhancing Treatment is a lightly pigmented shampoo-like product. It works best when 2-3 times a week regularly to reduce warm tones. If you continue to use the product regularly, you should see a reduction in warmth soon. We hope this helps you get the most out of your Tinted Love! |
TreatmentColor seleccionado: Neutralizador rojo suave No difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamilla - We're sorry to hear you didn't feel a difference after using our Tinted Love Color Enhancing Treatment in Soft Red Neutralizer. For best results, we recommend using the product 2-3 times a week to ensure enough pigment is deposited on your hair. We hope this information helps you fall back in love with Tinted Love! |
Not good.Color seleccionado: Cobrizo This tinted/stained my hair a pink red color that took 2 weeks to shampoo out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVianne - We're sorry to hear that your Tinted Love resulted in red/pink hair. Because you were unhappy with the shade you received, we have gone ahead and added a $15 credit to your account in the amount of your purchase. We look forward to providing you with a shade that will better suit your needs. |
Color EnhancingColor seleccionado: Dorado I find it to be just alright but probably won't purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaye - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too lightColor seleccionado: Neutralizador violeta Not strong enough 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaime - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a $15 credit to your account, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Wrong colorColor seleccionado: Copper Mahogany My 2nd order was changed to a completely different color in bottle 2. I requested this be corrected. For some reason the Color Tint is this awful (at least for me) color. The color is still off so I have pushed my new shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works okayColor seleccionado: Neutralizador rojo Doesn't last long but helps cover red a little. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Color shade limited optionsColor seleccionado: Dorado caoba It helped to make the color last, but was not too happy with the color. My hair is redish but this product was not the same shade of red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRocio - We're truly sorry that our Tinted Love did not provide the color you expected. We see that your using the "Golden Mahogany" shade, we would recommend the "Mahogany Copper" shade or the "Red" shade. We value every client, and look forward to providing you with a product that will better suit your needs. |
I did not like this product. It did not cover my roots.Color seleccionado: Chocolate I wanted the root spray but you were out of it. so I ordered the Tinted Love Color Enhancing Treatment. tried it once and didn't like it, I do not care for this tint 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We apologize for the confusion regarding our Tinted Love Color Enhancing Treatment. Tinted Love is a pigmented shampoo-like product that can be used to enhance the tones and prevent fading in hair that has already been colored and is not meant to cover grays. If you need to cover grays between applications, you can always try our Color Kiss Temporary Root Touch-Up for flawless roots! |
HorribleColor seleccionado: Chocolate Chocolate made my hair red. Maybe it was an old tube that oxidized. Hideous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmi - We're sorry you weren't pleased with our Tinted Love Color Enhancing Treatment in Chocolate. Chocolate is one of our warmer brown tones, and that is probably why this occurred. You can try our more neutral Light Brown or our Red Neutralizer Tinted Love to get the same shine and maintenance without the warmth. We're adding a credit so you can try one of these. Please look for our email for more information. |
Not what I was hoping forColor seleccionado: Golden Copper I really really wanted to like this. I'm a natural strawberry blonde, but my hair can get a little ashy. I was hoping this would just boost the red in my hair and give it an all over copper color, but it really didn't do anything. My hair is shiny, but still looks the same. So disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMacKenzie - Our Tinted Love Color Enhancing Treatment is a pigmented shampoo-like product that should enhance your color and shine. Since it is a temporary color, for best results, we recommend using 2-3 times a week to consistently deposit the pigment in your hair. As this is a color maintenance product, the result can sometimes be more subtle. If you're looking for more of a copper punch, we recommend our Devoted to Hue Color Enhancing Mask in Copper. |
Added a reddish golden look to my hairColor seleccionado: Chocolate Chocolate was supposed to be good for my dark brown hair but when I used it this was definitely not chocolate! It put gold and slight red in my hair. I will definitely not buy this again and I was so excited to try it. Only positive note is it did not stain my skin. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry - We're sorry to hear that your Tinted Love results turned out differently than you expected. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
Cool color enhancerColor seleccionado: Red Copper It is kind of tricky to use because it is really liquid instead of a more creamy application. I would make sure you are in the shower when applying because it can get away from you, Especially the red copper color. Also, it did not last for more than a single wash. I was using the red copper, so I know that is a difficult color to keep in your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace - We're sorry to hear you found the consistency of our Tinted Love Color Enhancing Treatment tricky. Tinted Love is a temporary color shampoo-like product that enhances dyed and natural tones. We recommend using Tinted Love 2-3 times a week in the shower after shampooing to maintain vibrancy. We hope this helps you fall back in love with Tinted Love! |
Didn't work like I thoughtColor seleccionado: Morado I was hoping this would temporarily cover some grays and add the purple and shine in my hair in between coloring but it never really did. No covering and very little color and shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We apologize for any confusion in regards to how our 'Tinted Love' Color Enhancing Treatment works. While this product is not formulated to cover gray hair, it is formulated to achieve temporary gradual results. As you continue to use this product, it will deposit more of the purple tones you're looking for. We hope this information has been helpful. Thank you for choosing eSalon! |
Not quite what I expected.Color seleccionado: Castaño oscuro I really didn't notice any coverage and would have continued to use it regularly to see if the results increased with use but I did not like that my hair did not feel clean even between shampoo and conditioner so I haven't used it again since that first time but may re visit it at some point. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not reviewedColor seleccionado: Black I didn’t receive this!!!!!! Please resend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouvenia- We are currently processing a complimentary replacement order for you. Once the order has shipped, you will receive a separate email confirmation with an estimated date of delivery. We apologize for the inconvenience. Please let us know if we can assist you further! |
Tried this insteadColor seleccionado: Cobrizo After having no luck with the golden copper, I attempted the plain copper color. I have blonde hair- and in applying this, I was hoping to get a strawberry blonde color. My hair is like a pinkish/orange that looks like a punk dye job gone wrong. It didn't touch my blonde roots (new growth from a perm) and made the rest of my hair a very odd color. I'll be washing my hair with my brass removing purple shampoo and conditioner this evening. It also makes your hair VERY dry feeling, so make sure to condition well after, as well as a leave in. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love in the shade of Copper. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn't cover gray very wellColor seleccionado: Dorado This doesn't seem to cover my gray roots very well. I try to use it in between colorings but I don't think it's meant to cover only enhance color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Barely made a differenceColor seleccionado: Golden Copper My hair is naturally blonde. I used this in hopes that it would give me some nice coppery/strawberry colored blonde hair. It didn't even touch my new growth at the top (my hair was permed and the root growth after it) - the rest of my hair only got brassy, no copper to it at all. I could understand not seeing any results if my hair was brown, or dark, but it did nothing to my BLONDE hair. I don't understand how it's expected to perk up an existing red if it doesn't even change blonde... It also makes your hair VERY dry feeling, so make sure to condition well after, as well as a leave in. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
it didnt neutralize my red tones!Color seleccionado: Neutralizador rojo i have very dark brown brassy hair... and this didnt work for me... it still looks brassy.. i think this only works for people having light hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarg - We're truly sorry that our 'Tinted Love' Color Enhancing Treatment did not reduce the amount of brassiness you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
DisappointedColor seleccionado: Golden Copper Thought this would make my hair have a more orangey color but it just made it dark, like a reddish.wasted money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Not that impressedColor seleccionado: Neutralizador violeta Maybe I got the wrong shade. I have medium blonde hair and the difference is so minuscule that I can’t tell I ever used the product. I even left it on for longer than recommended time. And it didn’t hide the orangy red tones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMajesty- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Blonde Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Absolutely no change in colorColor seleccionado: Morado I was 100% disappointed in the Tinted Love product. There was absolutely no difference in the look of my hair color after using 2x. I feel like the Facebook ad I clicked on to purchase this was misleading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Turned my hair redColor seleccionado: Chocolate Was hoping for a rich brown but instead got red all over. Not happy. I’d give it less than a star if I could. Disappointed again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- We're truly sorry that our Tinted Love did not provide the shade you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Hair productsColor seleccionado: Neutralizador violeta I still have red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia- We’re sorry to hear that you were unhappy with your results. However, the Tinted Love Color Enhancing Treatment in Blonde Neutralizer is formulated to reduce unwanted yellow tones, not red tones. If you would like to reduced unwanted red tones, we suggest using the Tinted Love Color Enhancing Treatment in Red Neutralizer. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Shipping IssuesColor seleccionado: Neutralizador violeta The product is great however getting the product was a challenge. I order two bottles which were both shipped to the wrong address. When I informed customer service they sent me one bottle to the correct address but charged for two. I then told them of the error and they sent my second bottle. Over a month latter I finally got what I paid for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelsey- We apologize for the delay in shipment! We're so happy to hear that you're enjoying Tinted Love! We truly value your feedback and look forward to hearing from you again in the future. |
DisappointedColor seleccionado: Morado I have previously ordered this product back in October of 2016 and was very pleased. I just received another order on Saturday October 14th, 2017 and have used it twice and was very disappointed as it did nothing for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Didn’t work for meColor seleccionado: Neutralizador rojo With all of the great ratings I expected a lot more from this. I’ve used it several times already, and I don’t seem to notice anything different. One of the nice things is the scent, but for me it did not work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment - Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
I really wanted this to work...Color seleccionado: Neutralizador rojo This was my last hope in fixing the brassy, red tones that my brunette hair pulls. I've been trying not to color my hair anymore and have tried just about every treatment, shampoo, DIY, etc. that there is. After reading reviews I really hoped that this product would finally be the one to work, but unfortunately it still can't help my red/brassiness. To be honest, it just didn't work or do anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElisa- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
doesnt really do muchColor seleccionado: Neutralizador rojo it makes your hands a color but your hair stays gray! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaomi - We’re sorry to hear that you were unhappy with your results. Tinted Love Red Neutralizer s a temporary, professional-grade treatment that allows you to neutralize red tones between applications and is not designed to cover grays. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
too watery and doesn't ehance at all!Color seleccionado: Morado The only thing this did was turn underneath my fingernails purplish, spot stain my shower wall and stain bottom of my tub. Was not expecting it to be super watery and when squeezed unto hand, it leaked off!! As for adding a tint on my hair itself, hmmm that is one thing it decided not to stain one bit and i used quite a bit of product both times i used this. Smells nice and left hair soft even though i didn't use conditioner afterwards the first time i used product but, i wanted this to enhance my hair color that was missing the violet/reddish tint that my first custom color i ordered didn't provide, i did not want just another conditioner which this basically turned out to be for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvie- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Color challengColor seleccionado: Rojo Turned my hair pink 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |