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8,977 Comentarios de clientes |
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Did not tone my hair, at all!Color seleccionado: Neutralizador rojo This is a nice shampoo, but other than that it had no benefits for me. I am the recommended user, dark hair with reddish tones from dye, unfortunately even after long and regular use, I saw no change. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaige- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
I wanted to love this!Color seleccionado: Neutralizador rojo I really wanted to love this product! It came in such a nice packaging and in a quickly manner. BUT it did absolutely nothing for me. I feel as if it has made my hair even more brassy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
EnhanceColor seleccionado: Red Copper Not impressed this time thought it was quite weak in colour strength 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
UnhappyColor seleccionado: Dorado caoba This does not color my stubborn gray portion of my head of hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re sorry your recent order didn’t provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Doesn't work and actually dries your hair!Color seleccionado: Cobrizo Do not EVER give your personal information to this company. They do not back their products nor company practices. Be afraid- be very afraid of them 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDbixfk - Thank you for your review. We're sorry that eSalon didn't meet your expectations. We can confirm that your account has been cancelled and your information has already been deleted. |
Changed colorColor seleccionado: Dorado I used the blonde and it made my hair have a copper tone after the second usage. I paid a professional hairstylist to highlight my hair blonde after coloring it so I was not happy to see copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Didn't workColor seleccionado: Neutralizador violeta My hair was very brassy and I tried this multiple times and didn't see a difference. I would not buy this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenne- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. |
okayColor seleccionado: Cobrizo it's doesn't match my color so I don't use it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Copper. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Nice toning treatmentColor seleccionado: Neutralizador violeta I used this after my regular shampoo. The colour of the treatment is a lovely purple and generated a lot of suds/foam that it felt like a shampoo rinse. The foam/suds felt similar to the foam hair dye from Asia. Conditioner is a must after this, because my hair got really tangled after rinsing. I do think colour was deposited and my hair is less brassy, but not as much as I had hoped for. Maybe if a purple-toned conditioner was released, I'd see a better effect of the toning? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErine- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Ordering mistakeColor seleccionado: Caoba cobrizo I thought I was ordering the same brown that I ordered last time that I loved but I received this red and it's way too red for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerry- We're sorry to hear that your Tinted Love In Mahogany Copper resulted in undesired red tones. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
Not what I was expectingColor seleccionado: Chocolate I ordered the chocolate but I usually use the light brown, it seemed a little too dark so I mixed it with warm beige. I have blond highlighted hair and the color turned out to be cinnamon which grabbed onto my blond hair and was not the color that I was expecting. I am unsure how much red is in the chocolate color, so I am afraid to try it again without the warm beige. I usually use light brown and like the way it turns out with the blond and my natural color but the company has been out of light brown for some time now. I don't know of another color that will match my hair as well so I will wait for the light brown to be in stock again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine- We’re sorry to hear that you were unhappy with your results. Tinted Love in Light brown is in the process of being reformulated but we are hoping to receive it back in stock in Late November. Stay tuned for more updates! |
Not what I expectedColor seleccionado: Black I didn't knew that was a "shampoo" coloring treatment... The consistency is suuuuuuuper liquid, feels like water and splatter everywhere! I used the Color: Black to "enhance" my black eSalon hair dye, but it did absolutely nothing! Even on a virgin part of my hair it didn't do anything. I am super disappointed about this product which I think I expected too much of it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexis- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
No real difference so far.Color seleccionado: Soft Blonde Neutralizer I have been using this product for a few weeks now and have noticed any difference than when I previously didn't use anything. Not worth it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Soft Blonde Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
No ChangeColor seleccionado: Neutralizador rojo When using the "Tinted Love" I really did not notice a change. The "red neutralizer" doesn't seem to "neutralize" on my hair. The slight red highlight that I seem to carry in my hair (mom is a redhead) after a few shampoos, roughly 1/2 way to my next coloring, looked the same before and after. Not sure that I will purchase this item again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. Please look out for an additional email from us! |
Didn't work for my hairColor seleccionado: Neutralizador rojo Have been using it for 2 weeks now, 3 times a week and hardly noticed any change in the redness of my hair. They look exactly the same. It is a nice hair conditioner as it makes my hair sort, but other than that doesn't do much in terms of the colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElena- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Seems to work but too runnyColor seleccionado: Neutralizador rojo I use the red neutralizer. My hair is less red, but it's hard to tell if it's because of this product or the color (which I started at the same time). The product is runny, so you have to keep it in an upright position, which is awkward. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEllen- Thank you for your feedback. We apologize for any difficulty you had with our Tinted Love Color Enhancing Treatment in Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Ok But Not GreatColor seleccionado: Castaño oscuro The product was fine; however, I was disappointed that it did not match my hair very well, especially since I answered all the questions asked and sent picture of how my hair look. Hair was a lot lighter than I expected it to be. I also did not like the fact that it was automatic re-order. I thought I was getting one trial of the product and if I liked it, order it again. I'm sure it was somewhere in the fine print, which is not fair to the consumer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjorie- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Red hair? Nope, pink hair.Color seleccionado: Cobrizo My goal was to go from Blond to Copper hair color. The copper lasted for a week and it faded back to my blond, I was sent this and it turned my hair pink! It definitely was not what I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Did not likeColor seleccionado: Dorado This shampoo did not work for me. I bought this to make my light, blonde, hair shiney. What I got was a head of dull, pale, yellow hair. Luckily I was about due to dye my hair so I corrected it with that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Leaves a residueColor seleccionado: Soft Blonde Neutralizer Doesn't work as well as I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Sorry, but it did not work for me...Color seleccionado: Neutralizador rojo Perhaps it was something else, but coincidentally my hair shed/broke off greatly after using this product. I threw it out; dared not use it again; and did not want to pass it on to anyone else. However, like I said, it could have just been a coincidence, but since it happened immediately after using the product, and had never happened before, I did not want to put any more on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment (Red Neutralizer). Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Turned hair pinkColor seleccionado: Cobrizo So I'm not sure if I got a defective one or what but it didn't do anything the first couple of times I used it. After like a week of not doing anything it turned a couple of spots of my hair pink...thankfully it washed out after I stopped using it, it did smell nice though 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlina- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment in Copper. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
MehColor seleccionado: Morado I haven't noticed any difference using this product so will not be purchasing again. Maybe it is better for lighter or brighter colors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBianca-We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. |
Dries out my hairColor seleccionado: Neutralizador rojo suave It does deposit a bit of color, but in order for it to deposit enough to make a difference, I have to use it 3 times a week. My hair feels processed each time after using it, so I find I'm not using it much. It does work, colorwise, after repeated use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNathalie- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Enhancing Color Treatment. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Red neutralizerColor seleccionado: Neutralizador rojo It does make your hair soft but as far as gettin out the red tent it doesn't do that very sad I had high expectations 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanessa- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancement Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not sure about this one.Color seleccionado: Neutralizador rojo suave Maybe I didn't use it correctly or enough product but it didn't seem to work like I expected for my warm tones dark blond hair. I wish the product lasted more then a few applications. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEva-We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. |
WHAT HAPPENED TO MY HAIR?Color seleccionado: Neutralizador rojo Immediately after my first use of this treatment, my hair felt dry and unmanageable. I had trouble even getting a wide tooth comb through my hair! (Yes, I followed the instructions.) I admit that it revived my color, however it isn't worth what it did to my usual shiny, smooth hair. I love the shampoo and conditioner, so I was very disappointed to have this treatment fail. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- We apologize for the disappointing experience with our Tinted Love Color Enhancement Treatment. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
maybe i picked the wrong oneColor seleccionado: Neutralizador violeta It takes brassiness out of my hair but it does not really give me back my blond colour and thats too bad 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We're sorry to hear that you were disappointed by your experience with our Tinted Love Blonde Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Worked Well Enough...Color seleccionado: Neutralizador rojo It worked well for what it's meant to do. However, I can't continue using it, because I had an allergic reaction. I'm pretty bummed about it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara- We are so sorry about your allergy to Tinted Love Color Enhancing Treatment in Red Neutralizer. We have added a credit to your account for the amount of your purchase. Please look out for our follow-up email. |
This made my hair "pink"Color seleccionado: Cobrizo I thought I would love this! But unfortunately I got a lot of "your hair looks pink" comments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
DIDNT RECEIVEColor seleccionado: Caoba cobrizo did not receive 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDottie - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your needs and how we can best assist you, per our Satisfaction Guarantee. |
DisappointedColor seleccionado: Golden Copper I didn't notice a high lite or shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
My hair is still red!Color seleccionado: Neutralizador rojo suave For a red neutralizer this product hasn't helped me at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJDoc- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not sure about this productColor seleccionado: Dorado caoba I've used this product once a week as recommended, but I honestly can't see a before/after difference. I even took pictures after the last use, and asked family members, still no one can see a difference. Probably won't buy again 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
didn't work, dried out hair!Color seleccionado: Neutralizador rojo No good! I bought this product four months ago and have since used it about 10 times. I tried it so much because I really wanted it to work and figured that if I kept using it, then maybe the effects would show up. But it doesn't do anything except dry out my hair. I use it EXACTLY as it says on the bottle. Very runny consistency. Will not buy again. Such a shame! I wonder if any of their other products would work better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrystel - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Excited to try this product but greatly disappointed with resultsColor seleccionado: Red Copper I was excited to try this product after it was recommended by my hairdresser to keep my strawberry blonde color fresh between appointments. I followed the instructions exactly and the outcome was not good. My hair looked splotchy and areas were a weird muddy red color with no shine at all. My hair felt really heavy and coated. I attempted to shampoo it out but couldn't get it out of my hair. My hair faded to a strange pink color which was not appealing at all. I had to use color remover and add a toner to my hair to restore color to a natural shade. I really wanted to love this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
didnt work for meColor seleccionado: Neutralizador rojo ive got brown hair with an orange / reddish undertone and wanted to get rid of it for a more cool toned brown. used this 5 times and the last 2 times much longer (6-10minutes) - still no results except a tiiiinnnyyy tinnyy dark/cold shimmer. sorry, but it didnt make anything for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniela - We're sorry to hear that you were disappointed by your experience with our Tinted Love (Red Neutralizer). Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Did nothingColor seleccionado: Neutralizador rojo Waste of my money. I've used This twice and If anything- it made my orange-brown hair brighter orange. I was really looking forward to having regular brown hair again but I guess not. Oh- and I followed all of the directions- the 2nd try I even left it on longer to see if it would help. Nope. The formula just doesn't work. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlaina - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
just okay product.Color seleccionado: Neutralizador rojo I was very excited to try this product to neutralize some of my unwanted tones, it helped very little on neutralizing. Ive tried this twice before posting this review, hoping it was just me but sadly it didn't help much. found another product that helped me much more. as for this product, I will say it is very runny like other reviews have mentioned but also the smell bothered me too. I understand this product may not be for everyone, so I do hope other people had better luck with it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Made my hair more redColor seleccionado: Neutralizador rojo I had really high hopes for this based on the reviews, but it did not work for me at all. In fact, it made the red tones in my hair stronger, which was very disappointing. I used it every 2-3 days over a two week period then discontinued use. I have medium length very fine dark brown hair (I dye my natural color to cover gray, but am prone to red tones). Not sure if my hair type has anything to do with the product not working, but I'm bummed this didn't work better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarlyn - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see you have reached out to us to discuss your hair care needs and how we can best assist you, per our Satisfaction Guarantee. |
No a matchColor seleccionado: Chocolate This did not match my colour and stained the shower walls so bad I had to have a professional come in a clean the entire shower walls. Will never use it again nor recommend it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Turns hair pinkColor seleccionado: Cobrizo I used this product as recommended and my hair turned a shade of pink that could not be considered natural even under the most unnatural circumstances. I would no recommend this product to anyone with red hair who wants their hair to look like their natural red hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Tinted Love?Color seleccionado: Dorado I really didn't see where it did much of anything. So I really can't say whether or not I liked it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
no thank youColor seleccionado: Red Copper the only PRO about this item is the smell. It smells very nice. However....no matter how carefully and sectioned off I applied this too my hair, it was ALWAYS a streaky mess. Some patches were a bright red, then other patches were not affected at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to resolve this matter. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
still somewhat undecidedColor seleccionado: Castaño claro still somewhat undecided if it's worth using, seems like it does help a bit to reduce brassiness, but no clear results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Not super happyColor seleccionado: Morado The color wasn't very dark we had to use a few applications to begin with and left it in for 10 min. It also Completely washes out in a swimming pool 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNichole - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
took all the color out of my hair! terrible product for me made my hair very dryColor seleccionado: Neutralizador violeta Made my hair very dry & brittle even after I used my "keepin it rich moisturizing". I never want to use this ever again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFaye - We’re sorry that you were unsatisfied with our Tinted Love and that it left your hair feeling dry & brittle. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Didint work.Color seleccionado: Neutralizador rojo Didint do anything. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRiham - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
A little extraColor seleccionado: Black This stuff helps keep the color rich. Only it's hard to get off your hands 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela- Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color shampoo for red hairColor seleccionado: Rojo Made my hair a flat red... no depth... didn't like at all. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Don't waste your moneyColor seleccionado: Castaño oscuro This product doesn't work, just is dark shampoo. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Hot PinkColor seleccionado: Cobrizo Great idea - but looked splotchy and hot pink. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Doesn't help at allColor seleccionado: Dorado To me this product doesn't help at all.. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizeth - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
tintColor seleccionado: Soft Blonde Neutralizer I really wanted this tint to work for me I have highlights that get brassy and need to be toned down. The color after my first use was perfect . I used it again three days later . The problem is the color does not last. I shampoo every other day with a color safe shampoo and on the days that I don't use the tint it completely washes out. Disappoint ed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to to revive or enhance hair color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. |
Fluorescent and difficult to wash outColor seleccionado: Cobrizo Much like the hue this made me have bright Fluorescent areas and didn't wash out for over a week. I used hot water and a harsh shampoo everyday to no avail. I would like to try the golden copper tinted love but am afraid to invest even more money into a product I'm not sure about. Really disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're sorry to hear that your Tinted Love resulted in and unwanted tone. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
UnevenColor seleccionado: Red Copper Left hair unevenly tinted, with chunks in the middle untouched. Why would it only miss a chunk in the middle, when my hair is always dyed a solid color?? Seriously disappointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEcass - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
wating to seeColor seleccionado: Cobrizo Waiting to see if it has any staying power. It did make a mess of my bath and shower curtain. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we've issued a credit to your eSalon account. We hope to continue helping you find hair perfection! |
Made my hair more red!Color seleccionado: Neutralizador rojo I had dyed my hair at home and as usual it turned out brassy. I always tend to go brassy very easily. I read about this product and thought it would be a good solution to keep the brassiness away. Was excited to receive it and try it. Followed directions left it for 3 minutes. I could tell even before I blow dried that my hair was more red than before! It did the exact opposite of what it said it would do. Disappointed, thought it was too good to be true and it was. Ended up going into my salon to get it fixed. The instructions are simple and straightforward, there isn't a way that I could have used it incorrectly. Just doesn't work, don't waste your time or money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHayley - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
NeutralizerColor seleccionado: Neutralizador violeta This did nothing to tone my brassiness. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKiera - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say and hope to continue helping you find hair perfection! |
IdekColor seleccionado: Neutralizador rojo suave This shampoo turned my blonde hair green how that happens I don't even know how and it does not work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Refresh great ideaColor seleccionado: Rojo Not the best for me, makes my hair dry but love the idea of a refresh in between coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGins - We're sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs! |
Jury is out for meColor seleccionado: Rojo I'm not sure this treatment really makes any difference for me. This could simply be because I color so frequently that my color doesn't have a chance to dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Because you felt our Tinted Love didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you! |
Good productColor seleccionado: Black Hair kept color a little longer but not as effective as I thought it would be. Maybe I'm using not enough, not sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Ellen - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not what I wantedColor seleccionado: Neutralizador rojo suave After reading numerous reviews and watching raving YouTube videos about this product, I was so excited to try this product but it didn't work out for me AT ALL. It made my hair so unbelievably dry, and my color looks even more brassy than before. There was also a weird residue leftover after I washed it out. Very disappointed in this. I would like to return this or exchange for the other red neutralizer but not sure if that will even work out after my first experience. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Hair like straw :(Color seleccionado: Golden Copper Ugh--- I really really wanted to love this, as I love this company and their coloring service. But it just made my hair feel really really rough-- like straw, even after a deep conditioning mask. Additionally, I just didn't notice much color payoff if any, which would've made up for some of the texture issues I experienced with this. I guess I would just be hesitant if your hair is fine and prone to tangles and damage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not my favorite neutralizerColor seleccionado: Neutralizador violeta I wish this worked differently. It doesn't give superior results to a neutralizing shampoo, even though the leave-in time is 2-3 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Does something but not enoughColor seleccionado: Neutralizador rojo suave I lightened my hair from brunette to caramel but was seeing some brassy warm undertones. This product does take out a bit of the brassiness/redness but it is subtle and makes the lighter caramel highlights a bit greenish in certain lighting. It does not add any shine and does dry out my hair a bit. It works a bit more effectively when I mix it with purple shampoo from a different brand. Maybe the red neutralizer would be better for light brown hair than this soft red neutralizer. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecca - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
YikesColor seleccionado: Golden Copper Color is splotchy at best-- even when carefully applied. I looked ridiculous every time I used it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Too redColor seleccionado: Chocolate Did not like this it made my hair too red and stained my towels 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs. |
It's okColor seleccionado: Neutralizador rojo suave I was all pumped to try this and then when I did wasn't as impressed as I expected to be. It does tone out a bit of the red but definetly not over 50% for me. Maybe I need to try the one meant for darker brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
It doesn't workColor seleccionado: Dorado It doesn't work. I use it and my hair is still getting darker. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tinted Love did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Too coppery for meColor seleccionado: Cobrizo I wanted to maintain the color I first used which was Demi permanent. This was too coopery and even appeared pinkish in the outside light. I won't use this again. I called for assistance and Courtney said she would send me one with more gold tones. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJen - We're truly sorry that our Tinted Love in Copper did not provide the experience you expected. Upon reviewing your profile, we see we have sent you a replacement in a different shade. We hope to continue helping you find hair perfection! |
UnsatisfiedColor seleccionado: Neutralizador rojo Turns my hair black. Please refund my money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We're sorry to hear that your Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
I chose the wrong colorColor seleccionado: Golden Copper I should have stuck with the plain copper 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarie - We're sorry to hear that you were disappointed by your experience with our Tinted Love in Golden Copper. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
WaxyColor seleccionado: Neutralizador violeta This product made my hair feel waxy and greasy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
FYI to usersColor seleccionado: Caoba cobrizo FYI poeple. if you wear acrylic nails, then you will want to wear gloves while using. This product discolored mine around the edges. I think the products needs to be a larger size. I really couldn't tell any difference using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephani - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Did not neutralize red in my hairColor seleccionado: Neutralizador rojo It didn't neutralize the red in my hair at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
Color is more redderColor seleccionado: Cobrizo Color is too red not what I am looking for 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaQuinta- We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Too red. Uneven coverage.Color seleccionado: Golden Copper Looked splotchy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKandra - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Did not workColor seleccionado: Neutralizador rojo suave This produkt only made my hair worse,and gave me slighty more of a green color where my hair is lightest. Disapointet since i've heard so many good things about the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnea - We're so sorry our Tinted Love Soft Red Neutralizer didn't work for you. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email! |
Did not neutralizeColor seleccionado: Neutralizador rojo Did not tone the red out of my hair, although my hair was dyed 3 months ago. Just recently dyed my hair brunette and will use as a daily shampoo to see if it will keep the color from fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarcy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not a FanColor seleccionado: Neutralizador violeta Makes my Hair unmanageable for a couple of days... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Didnt work for meColor seleccionado: Neutralizador rojo suave It turned my hair really green and grey looking i didnt like it at all. I was really excited to try this but i ended up disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSierra- We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Prisuct was great, but packaging wasn'tColor seleccionado: Medium Brown The cap broke after one use and leaked all over my shower floor, staining the entire floor. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly- Thank you for your feedback. We apologize for the disappointing experience you had with our (product name). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
I DID NOT ORDER THAT ROOT COVER UPColor seleccionado: Chocolate I am highly upset that you chose to debit my card for an order I neither wanted nor placed. Please, refund my money back on my card. Do not place any more orders.! Carla Goodson 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla- We are sorry you were unaware of auto delivery. We have turned off your Plan, and have cancelled your current order and transaction. Please check your inbox for more details about the refund. |
Waste of my money!Color seleccionado: Neutralizador rojo I tried the red neutralizer shampoo on line and it did absolutely nothing! I was so excited when I saw the young girl talk about how it takes out the brassiness out of brown hair. I gave it 3 tries and sooo disappointed. I left it on for 10-15 min hoping that it would lift the brass pigment from my hair and to my dismay it was a big disappointment. You can't trust everything you see online. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Can't say I see the differenceColor seleccionado: Rojo It really should be a thicker consistency so it doesn't pour all over the shower and stain it. It MUST be kept lid side up to keep from leaking out. I do love the smell though. 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebekah - We're sorry to hear that you were disappointed by your experience with our Tinted love in Red. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
No differenceColor seleccionado: Dorado I was expecting for this product to do what it said it would do but to my disappointment it made no difference. No shine, didn't keep my color lasting longer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We're truly sorry that our Tinted Love in Golden did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Color Enhancing crapColor seleccionado: Medium Brown left my hair too dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tinted Love (Medium Brown) did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Didn't do anythingColor seleccionado: Neutralizador rojo suave Did not neutralize any red in my hair. Waste of money maybe the red neutralizer would be better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJade - We're sorry to hear that you were disappointed by your experience with our Tinted Love in the shade of Soft Red Neutralizer. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not impressed with the productColor seleccionado: Neutralizador rojo suave Didn't tone or neutralize my hair at all. Didn't seem to do anything to my hair really. It looked exactly the same as before - still brassy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyla - We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
DisappointingColor seleccionado: Castaño claro I thought this would cover gray somewhat, temporarily of course, and it did not. I did not see that it did ANYTHING at all really. Like I said, disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We apologize your experience with our Tinted Love did not deliver the expected results. Unfortunately, as our Tinted Love is a pigmented shampoo it is not intended to cover gray hair. However, when used as directed it helps to reduce or enhance tones within your colored or natural hair. Again, we apologize for any confusion and that your results turned out differently than you expected. |
Did not workColor seleccionado: Neutralizador rojo suave This did not do a thing to my hair. Very sad because I ordered it and was excited from the reviews I saw on you tube. The orange in my hair is still there. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We're truly sorry that our [insert product name] did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
Doesn't workColor seleccionado: Neutralizador rojo suave Did not help reduce brassinness 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrian - We're truly sorry that our Tinted Love Soft Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not the color I wanted.Color seleccionado: Red Copper I wanted a natural light auburn/copper color. What I got was coke can red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Drying for meColor seleccionado: Dorado I do not like this at all. I was looking for some shine but I got nothing from this product 😢 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - We're sorry to hear you did not like our Tinted Love Color Enhancing Treatment in Golden. We see you've already spoken with one of our representatives who sent you our Devoted to Hue Color Enhancing Mask as a replacement. We're glad we were able to help you find a different product you love! |
Didn't workColor seleccionado: Neutralizador rojo Didn't do anything to remove the brassy tones in my hair. I am extremely disappointed this didn't work, it also left a horrible residue that made my hair feel dry and coarse. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArlene - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Fine product, not right for meColor seleccionado: Cobrizo This definitely does add color to hair. As a redhead, it is so hard to keep color looking vibrant. However, and probably due to my own lack of knowledge about hair, it essentially dyed some of the lighter portions of my hair to a weird, very unnatural looking color. I was disappointed because I had very natural looking red hair and now it definitely looks less natural. I think this product would be great for anyone with single dimension color but if you have some highlights be cautious! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're sorry to hear you had a less than stellar experience with our Tinted Love Color Enhancing Treatment. When you bleach your hair for highlights or other treatments, it can affect the way your hair absorbs color. We have plenty of other shades that might pair better with your current hair color. We've added a credit to your account and are sending you a follow-up email. |
Color treatmentColor seleccionado: Dorado It was on but my hair was sticky and it didn't really rinse out well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Tinted Love in Golden did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not much resultColor seleccionado: Rojo Don't see much result after use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - We're truly sorry that our Tinted Love in Red did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |