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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Jackie - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Leah S.
julio 11, 2016
Doesn't work
Color seleccionado: Cobrizo
PUBLICADO POR:
Leah S.
julio 11, 2016
Leaves streaks on your bathroom wall too. I don't notice a difference with my hair color.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Leah - We’re sorry to hear that you were unhappy with your results and that it left streaks on your bathroom wall. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Since you were unhappy with your results, we've issued a credit to your eSalon account. We hope to continue helping you find hair perfection!
PUBLICADO POR:
michelle W.
julio 6, 2016
Color Tint - eh
Color seleccionado: Golden Copper
PUBLICADO POR:
michelle W.
julio 6, 2016
It failed to deposit any color or extend the color of my hair. The color match seemed to be perfect, Perhaps it could be improved by using particles that deposit a golden BLONDE color into the hair to extend a golden strawberry blonde dye job.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Michelle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Pirjo S.
julio 1, 2016
Did brighten my hair but dried it out a lot
Color seleccionado: Soft Blonde Neutralizer
PUBLICADO POR:
Pirjo S.
julio 1, 2016
I was expecting this product to work better than the 'silver shampoos' I've had, and I'm afraid it didn't + it really dried my hair a lot, making it super crunchy at the ends especially, so I had to drench it in Maroccon oil to bring it back alive. Disappointed.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Pirjo - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joyce L.
junio 26, 2016
It's good...
Color seleccionado: Copper Mahogany
PUBLICADO POR:
Joyce L.
junio 26, 2016
but i bought the wrong colour, I wanted it to be more copper and it came out really red.
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Joyce - We're sorry to hear that your Tinted Love Color Enhancing Treatment resulted in unwanted red results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
PUBLICADO POR:
Marnita E.
junio 22, 2016
Reddened my scalp.
Color seleccionado: Cobrizo
PUBLICADO POR:
Marnita E.
junio 22, 2016
I used this product once and didn't care for it. I didn't see any color change in my hair but my scalp was red.
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Marnita - We're truly sorry that our Tinted Love in Copper did not provide the results you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Teresa W.
junio 16, 2016
Pointless
Color seleccionado: Beige cálido
PUBLICADO POR:
Teresa W.
junio 16, 2016
A lot of work, but no change.
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Teresa - Because you felt our Tinted Love (Warm Beige) didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
ann-s. S.
junio 15, 2016
no effect
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
ann-s. S.
junio 15, 2016
did not work, no matter how much I used and how long I left it on my head. Tried on medium brown hair.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Anne- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
ann-s. S.
junio 15, 2016
no effect
Color seleccionado: Soft Blonde Neutralizer
PUBLICADO POR:
ann-s. S.
junio 15, 2016
did not work, no matter how much I used and how long I left it on my head. I have medium blonde highlights, hair is just as brassy as before.
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Ann-s. - We're truly sorry that our Color Enhancing Treatment Tinted Love did not provide the color you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessenia F.
junio 14, 2016
Wouldn't purchase again
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Jessenia F.
junio 14, 2016
Have better results with shimmer lights purple shampoo
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Jessenia- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Julia R.
junio 14, 2016
Nothing special
Color seleccionado: Cobrizo
PUBLICADO POR:
Julia R.
junio 14, 2016
It gives a shine but doesn't improve hair colour. I won't be buying it again.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Julia- We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Jessenia F.
junio 14, 2016
Wouldnt purchase again
Color seleccionado: Soft Blonde Neutralizer
PUBLICADO POR:
Jessenia F.
junio 14, 2016
I have better results with shimmer lights purple shampoo
1 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Jessenia - We're truly sorry that our Tinted Love (Soft Blonde Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Cathy B.
junio 11, 2016
not what I had hoped for
Color seleccionado: Dorado caoba
PUBLICADO POR:
Cathy B.
junio 11, 2016
Although I was excited for a product that might prolong the color, I found it messy in the shower, temporarily staining my hands and it left a strange texture to my hair. I used it as recommended but stopped after about 4 applications, wishing I had spent the money on the shampoo that is sent with my color order instead.
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Cathy - We're sorry to hear that you were disappointed by your experience with our Tinted Love Golden Mahogany. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Phyllis V.
junio 10, 2016
Not for me.
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Phyllis V.
junio 10, 2016
This reminds me of the blue tint that my grandmother used on her white hair to be a blue hair. I did not like the effects on my
color.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Phyllis - hank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christina C.
junio 10, 2016
Disappointed
Color seleccionado: Cobrizo
PUBLICADO POR:
Christina C.
junio 10, 2016
Make your hair feel nasty:(
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Christina - We’re sorry that you were unsatisfied with our Tinted Love and that it left your hair feeling unpleasant. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Michele S.
mayo 31, 2016
PRODUCT GOOD/COLOR BAD
Color seleccionado: Cobrizo
PUBLICADO POR:
Michele S.
mayo 31, 2016
I was recommended to purchase the "Copper" in this product based on the color of my hair and the hair color blend I have been using. The product was easy to use, but there was way too much pink in it and my hair color did not look natural at all. I used the product twice, trying to change my application technique, but the color was still off. My mother even commented on the color of the hair and that it did not look natural and had a pink cast to it. I would like to try this product again if I could find a color that matched better
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Michele - We're truly sorry that our Tinted Love did not provide the color you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
febird
mayo 31, 2016
Too heavy of a product for my fine hair
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
febird
mayo 31, 2016
I wanted to love this product but every time I use this it, it leaves my hair feeling very heavy and I can't seem to rinse out the entire product. Once I style my hair, I feel like it needs to be washed. It cuts my in between washes down a day or two.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Febird - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
McKenna B.
mayo 29, 2016
You get what you pay for
Color seleccionado: Morado
PUBLICADO POR:
McKenna B.
mayo 29, 2016
I guess you get what you pay for. I got the purple and it does not work. It goes pink, not even anything close to purple. It's splotchy and inconsistent color. Don't recommend buying it.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
McKenna - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kim D.
mayo 24, 2016
great product I am sure
Color seleccionado: Dorado
PUBLICADO POR:
Kim D.
mayo 24, 2016
I liked it but I felt like it made my color go away faster
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Kim - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Claudia V.
mayo 24, 2016
Not happy!
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Claudia V.
mayo 24, 2016
use this product like the instructions said and my hair turn like green, awful!!!!
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Claudia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love! We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa C.
mayo 22, 2016
Nothing
Color seleccionado: Red Copper
PUBLICADO POR:
Melissa C.
mayo 22, 2016
I used this twice a week, as advised. I saw no difference from the times I shampooed, but didn't use it.
0 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Melissa- We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jody F.
mayo 18, 2016
Turned my highlights green
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Jody F.
mayo 18, 2016
While the product might be good if you have strictly brunette hair, do not purchase of you have any kind of highlights! It will turn them green.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Jody - We're truly sorry that our Tinted Love did not provide the experience you expected! Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Beth B.
mayo 18, 2016
Meh
Color seleccionado: Golden Copper
PUBLICADO POR:
Beth B.
mayo 18, 2016
It's easy to use and doesn't smell bad but I have used it 4 times and see absolutely no difference in my color. Not what I had hoped for.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Beth - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
debbie R.
mayo 18, 2016
Not for sure
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
debbie R.
mayo 18, 2016
I don't know if I'm using the right one or if my hair color is off. I love my hair color for a week after it's done. Then it starts turning to red. I was advised to use this to knock out that red in between coloring but this product didn't do that. Maybe I needed a different one??
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Debbie - We're truly sorry that our Tinted Love didn't provide the results you were looking for. Upon reviewing your profile, we see that you were able to give your feedback to a representative and your account was credited for this. Again, we are sorry that you were unhappy with your product experience.
PUBLICADO POR:
.
mayo 17, 2016
Not do much
Color seleccionado: Cobrizo
PUBLICADO POR:
.
mayo 17, 2016
I did not find this did much just dry my hair out unfortunately.
4 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tinted Love did not provide the results you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Juliane T.
mayo 17, 2016
Did not do anything at all
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Juliane T.
mayo 17, 2016
I really do appreciate you sending me a sample to use.
I've used it three times, as directed on the label, but see no noticeable difference at all in the brassiness of my hair. I might as well have poured it down the drain.
I wish I could give it a great review and say how much it helped but it did not. I am sorry, I really am.
I don't know- maybe if I put it on dry hair and left it on for 10 minutes it would help then. But I'm afraid what it would do to my hair if I tried that. This just did not work for me at all.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Juliane - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bamp59
mayo 17, 2016
Tinted Love
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Bamp59
mayo 17, 2016
Use this every few weeks, but still see red in hair.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Barbara - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Julie
mayo 16, 2016
Didn't like it
Color seleccionado: Black
PUBLICADO POR:
Julie
mayo 16, 2016
The color tint made my hair shed after once use. The conditioner was ok but made my hair feel dry. Unfortunately if I would have bought this at a store you can return what you don't want. Esalon doesn't let you return anything even if you only used it once. Won't buy again.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Julie - We're truly sorry that our Tinted Love did not provide the results you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Elizabeth H.
mayo 13, 2016
Messy and Unsatisfactory
Color seleccionado: Cobrizo
PUBLICADO POR:
Elizabeth H.
mayo 13, 2016
I used this treatment as directed - in the shower after shampooing my hair. Some of the product dripped onto my fiberglass shower enclosure floor full-strength and stained the fiberglass - despite the fact that I rinsed the product from the shower floor within a minute or so. The stain is fading, but still visible. Secondly, the product appears to 'weigh-down' my hair, leaving it with less bounce and making it difficult to style. Finally, I could perceive very little difference in my hair color or shine, after using the treatment as versus before using it. I will not re-purchase.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that our [product name] did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dorinda J.
mayo 13, 2016
Not what I expected
Color seleccionado: Neutralizador rojo suave
PUBLICADO POR:
Dorinda J.
mayo 13, 2016
Product doesn't show any improvement in hair color after using it. I've used it three times, taking notes each time before and after. No difference in helping keep my hair color vibrant and lasting.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Dorinda -Because you felt our Tinted Love didn't provide the results you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Karen M.
mayo 12, 2016
Dried out my Hair
Color seleccionado: Medium Brown
PUBLICADO POR:
Karen M.
mayo 12, 2016
The color coverage was very good but this product dried out my hair horribly. I had to stop using it, my hair felt and looked like straw.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Karen - We’re sorry that you were unsatisfied with our Tinted Love and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Margaret S. M.
mayo 12, 2016
been happier....
Color seleccionado: Red Copper
PUBLICADO POR:
Margaret S. M.
mayo 12, 2016
This is not one of my favorites. Its very funny and I follow the instructions completely and yet what they claim never turns out that way. I wish it did though.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Margaret - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
samantha K.
mayo 11, 2016
Terrible!
Color seleccionado: Morado
PUBLICADO POR:
samantha K.
mayo 11, 2016
Got this in the mail today. I have almost platinum hair. Did absolutely nothing!! No tint or anything ughhhhh!!!!!
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PUBLICADO POR:
Denise G.
Respuesta de nuestros expertos
Samantha - We are sorry to hear that you were unhappy with the Tinted Love you received. We are happy that we were able to provide you with a credit towards one of your future shipments for you. We look forward to delighting you again in the future.
PUBLICADO POR:
Cheryl K.
mayo 11, 2016
Not Impressed
Color seleccionado: Beige cálido
PUBLICADO POR:
Cheryl K.
mayo 11, 2016
Not sure I saw any change in color nor shine.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Cheryl - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cheryl K.
mayo 11, 2016
Not impressed
Color seleccionado: Morado
PUBLICADO POR:
Cheryl K.
mayo 11, 2016
Saw no change in color nor shine
2 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Cheryl - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cheryl K.
mayo 11, 2016
Not Impressed
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Cheryl K.
mayo 11, 2016
Not sure I saw any change in hair in color nor shine.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Cheryl - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Myra G.
mayo 8, 2016
Disappointing
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Myra G.
mayo 8, 2016
It had little or no effect on my hair.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Myra - We're truly sorry that our Tinted Love did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Tanya R.
mayo 6, 2016
Great product, but...
Color seleccionado: Dorado
PUBLICADO POR:
Tanya R.
mayo 6, 2016
I love the way it makes my hair look , but I am allergic to it . It made my head peel and the back of my neck and ears formed a rash . I normally do not have sensitive skin so I don't know what could be in this product for it to do this to me .
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Tanya - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our Tinted Love. Due to these results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Nicola B.
abril 28, 2016
Can I give it less than 1 star?
Color seleccionado: Red Copper
PUBLICADO POR:
Nicola B.
abril 28, 2016
I was so excited about these products, I'm newly red & struggling to keep that just coloured look. I really thought this product could be the answer, how wrong I was. I used as directed and after removing the towel from my hair I could already see the disastrous results. The colour had only picked up in patches, not even streaks to give a natural tonal look, just patches of bright red dotted around. The colour was not at all what I expected either but this could be my fault, I saw myself as copper this was more like a pillar box red. My hair felt dry and in awful condition afterwards.
I will not use this product again never mind re-purchase it.
Sorry.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Nicola - We're truly sorry that our Red Copper Tinted Love did not provide the all over color boost you expected. Upon reviewing your profile, we see that we spoke with you and issued a refund, as per our Satisfaction Guarantee.
PUBLICADO POR:
Alene F.
abril 27, 2016
Not good
Color seleccionado: Golden Copper
PUBLICADO POR:
Alene F.
abril 27, 2016
The color turned orange! I did not notice this until I had taken my grandson to the park--quite embarrassing for me!! I notified the company about returning the product as I had purchased multiple items of this type and received no reply. I love the hair color.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Arlene - We’re sorry that you were unsatisfied with our Tinted Love and that it made your hair look orange. Since you were unhappy with your results, we've issued a credit to your eSalon account. We will reach out to you shortly with more information.
PUBLICADO POR:
Kelly P.
abril 22, 2016
Color enhancing
Color seleccionado: Cobrizo
PUBLICADO POR:
Kelly P.
abril 22, 2016
Leaves hair very dry and brittle
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Kelly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hiu shun C.
abril 21, 2016
Color Enhancing Treatment dried out my hair!!!!!
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Hiu shun C.
abril 21, 2016
I used it once, and it dried out my colored hair so bad, that i will not use it again!!!
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Hiu - We’re sorry that you were unsatisfied with our Tinted Love and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account, as per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Teresa S.
abril 18, 2016
Tinted Love is too messy
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Teresa S.
abril 18, 2016
I did not care for this product. As a liquid, you cannot put it in the shower cap down because it leaks. It stained the tile in my shower and so far I haven't been able to get the stains out completely. It's really messy. It would be better manageable in a cream format. I used it a few times when my hair began to fade a little but don't really notice any improvement to my hair color so it's not been worth using.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Teresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sally-Ann R.
abril 18, 2016
Nice colour enhancing shampoo but shade slightly pinkish
Color seleccionado: Copper Mahogany
PUBLICADO POR:
Sally-Ann R.
abril 18, 2016
Pigmentation seems to be slightly pink, rather than auburn/copper.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Sally-Ann - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary R.
abril 14, 2016
Wouldn't purchase agaon
Color seleccionado: Golden Copper
PUBLICADO POR:
Mary R.
abril 14, 2016
really didn't see much from this-wouldn't purchase again.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Mary - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Eileen T.
abril 11, 2016
color enhancing
Color seleccionado: Golden Copper
PUBLICADO POR:
Eileen T.
abril 11, 2016
little too brassy
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Eileen - We're sorry to hear that the Tinted Love in Golden Copper resulted in unwanted brassiness. Because you were unhappy with the shade of Tinted Love that you ordered, we have added a credit to your account. You can use this credit towards a different shade of our Tinted Love Color Enhancing Treatment. Our colorists recommend trying either our Tinted Love in Golden or our Glass Act Shine Glaze. We've sent you an email with more information.
PUBLICADO POR:
Vanessa M.
abril 7, 2016
colour
Color seleccionado: Golden Copper
PUBLICADO POR:
Vanessa M.
abril 7, 2016
too red. Haven't used it since first try. If it wasn't so red I would use on a regular basis
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Vanessa - We're sorry to hear that your Tinted Love resulted in a shade that was too red for you. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information.
PUBLICADO POR:
Debra M.
abril 6, 2016
A Great Brightener
Color seleccionado: Golden Copper
PUBLICADO POR:
Debra M.
abril 6, 2016
I use just 1 a week and so far it really prolongs the color. Unfortunately, it doesn't cover the grays at the temple that well.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Debra - Thank you for taking the time to review your results with our Golden Copper Tinted Love. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. We recommend using regularly twice a week for optimal results. Because it is a temporary treatment, it cannot cover gray hair like a Permanent Hair Color can. We hope this information has been helpful.
PUBLICADO POR:
Donna B.
abril 6, 2016
tinted love
Color seleccionado: Morado
PUBLICADO POR:
Donna B.
abril 6, 2016
didn't really see much of s difference using it
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Donna - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Barbara C.
abril 5, 2016
Not Happy
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Barbara C.
abril 5, 2016
I didn't like what this did to my color. Also, I noticed my scalp breaking out in hives. I read the ingredients and it has red dyes in it. I'm allergic to red dye. So it just didn't work for me at all.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Barbara- Thank you for sharing your feedback and we apologize for your disappointing experience with our Tinted Love. We’re truly sorry to hear that you experienced an allergic reaction after using our Tinted Love. You can find a list of ingredients for each of our products by clicking the item then scrolling down to the 'view ingredients link' Since you’ve experienced an allergic reaction, a representative has refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery.
PUBLICADO POR:
Lindsey K.
abril 2, 2016
Color tint shampoo
Color seleccionado: Morado
PUBLICADO POR:
Lindsey K.
abril 2, 2016
Good stuff, just not sure how well it actually works.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Lindsey - We’re sorry to hear that you were not entirely happy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Carol F.
marzo 31, 2016
Didn't notice a difference
Color seleccionado: Rojo
PUBLICADO POR:
Carol F.
marzo 31, 2016
Used the product as instructed but did not notice my color maintenance lasting longer or being more vibrant.
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Carol - We're sorry that your recent formulation didn't provide the vibrant results you expected. We see that you've since worked with your colorist who has adjusted your custom hair color based on your feedback. We look forward to hearing more of your feedback soon.
PUBLICADO POR:
Michelle K.
marzo 31, 2016
Messy color enhancing treatment.
Color seleccionado: Copper Mahogany
PUBLICADO POR:
Michelle K.
marzo 31, 2016
Although I like the concept of Tinted Love, I find that the formula is very messy even when applied in the shower.
I am basing my experience on the product I have, which is the original formula that comes in a bottle, not the newer tube.
The bottle product may be more liquid and harder to control than the newer tube product. I find that the color dyes my scalp more than the hair and the intended outcome, which would be refreshing of my roots and hair between hair color applications, is quite negligible.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Michelle - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
deborah C.
marzo 30, 2016
Did not change hair color
Color seleccionado: Golden Copper
PUBLICADO POR:
deborah C.
marzo 30, 2016
Disappointed not any changes in color to show a tint nothing different
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Deborah - Thank you for your honest feedback. We apologize for the disappointing experience you had with our Tinted Love. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Rebecca P.
marzo 30, 2016
What's in this stuff?
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Rebecca P.
marzo 30, 2016
I like it but I feel like my hair doesn't stay clean after I use it. I only wash my hair 1-2x per week so I need my hair to stay clean.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Rebecca - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary E.
marzo 28, 2016
Not my favorite item
Color seleccionado: Dorado
PUBLICADO POR:
Mary E.
marzo 28, 2016
I was expecting more from this. Didn't notice any difference before and after using. Maybe it's just me.
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Mary - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Susan D.
marzo 28, 2016
Have tried most of tube over last few months
Color seleccionado: Dorado
PUBLICADO POR:
Susan D.
marzo 28, 2016
---- especially when new growth just starting to peep, but I can't tell any color difference or enhancement. Sorry
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Susan - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Jennifer F.
marzo 28, 2016
Okay
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Jennifer F.
marzo 28, 2016
I like that it refreshes my color but it seems to weigh my hair down and I have a bad hair day when I use it. I use it once weekly because of this
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Jennifer - We’re sorry to hear that our Tinted Love tends to weigh your hair down, but we are glad to know that it does help refresh your beautiful blonde tones. We are always looking for ways to improve our services and products based on comments like yours and we'd like to thank you for the thoughtful feedback.
PUBLICADO POR:
Charlotte T.
marzo 25, 2016
Good, but not ideal
Color seleccionado: Neutralizador violeta
PUBLICADO POR:
Charlotte T.
marzo 25, 2016
This covers gray but is hard to use. I can't get it on evenly & it's too watery.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Charlotte - We apologize for any difficulty you experienced when applying our Tinted Love. If you prefer a creamier texture, we suggest adding a little conditioner to it before you massage it thoroughly and uniformly through your hair, and make sure to leave it in a little longer than normal. Additionally, as a reminder, our Blonde Neutralizer Tinted Love is ideal for reducing brassiness, as it is not a dye and not designed to cover grays. We hope this information is helpful!
PUBLICADO POR:
Sandra R.
marzo 23, 2016
Okay, but didn't notice it made much difference.
Color seleccionado: Castaño claro
PUBLICADO POR:
Sandra R.
marzo 23, 2016
It was convenient coming in the mail, but I didn't see that it did much good to restore or revive color.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Sandra - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Patty N.
marzo 22, 2016
color enhancing treatment
Color seleccionado: Dorado
PUBLICADO POR:
Patty N.
marzo 22, 2016
Added too much red so I can't use it. When I can afford it I'll get one just for blondes.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Patty - We apologize that our Golden Tinted Love did not provide the results you expected. Since you would prefer to eliminate warm tones instead of add them to your color, we're adding our Blonde Neutralizer Tinted Love to your upcoming order, as a free replacement. Per our Satisfaction Guarantee, we look forward to providing you with results you'll love!
PUBLICADO POR:
Taylor R.
marzo 21, 2016
Ehhh
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Taylor R.
marzo 21, 2016
Didn't do anything for removing the brassyness in my hair. Felt soft after I used it but that's it.
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Taylor - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Jennifer H.
marzo 21, 2016
ITS NOT THE COLOR I SELECTED
Color seleccionado: Chocolate
PUBLICADO POR:
Jennifer H.
marzo 21, 2016
Once again ESalon changed the color I selected on this product too. Now I have a product I won't be able to use.
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Jennifer - We apologize that you received the wrong shade. We've reviewed your profile and see that since you indicated that you were unsatisfied, a member of our Color + Care Team refunded you for the amount of your purchase, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience.
PUBLICADO POR:
Jennifer B.
marzo 15, 2016
Good shine
Color seleccionado: Cobrizo
PUBLICADO POR:
Jennifer B.
marzo 15, 2016
Left the bright color a little spotchy.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Jennifer - We’re sorry to hear that you were unhappy with your results from the Tinted Love (Copper). Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. For best results, we recommend first sectioning the hair to allow for even distribution. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Maripat F.
marzo 14, 2016
Worked OK, not a good match for my color.
Color seleccionado: Cobrizo
PUBLICADO POR:
Maripat F.
marzo 14, 2016
I think this product might be OK for someone with more red. I tried it, hoping to extend the time before I needed to re-dye my roots but students and my own family all commented that I must have gotten red/orange highlights and it didn't look natural.
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Maripat - We're sorry to hear that your Tinted Love resulted in unnatural red/orange highlights. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. One of our representatives will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
PUBLICADO POR:
Barbara P.
marzo 14, 2016
dissapointed
Color seleccionado: Dorado
PUBLICADO POR:
Barbara P.
marzo 14, 2016
Color want strong enough. Really didn't notice any difference after using.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Barbara - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Sheila M.
marzo 14, 2016
Between colorings
Color seleccionado: Beige cálido
PUBLICADO POR:
Sheila M.
marzo 14, 2016
Initially seemed to brighten the color but it din't last very long after shampooing once.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Sheila- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Susan N.
marzo 14, 2016
ok for a pick-me-up
Color seleccionado: Dorado
PUBLICADO POR:
Susan N.
marzo 14, 2016
Since this is limited color selection, I find that it sometimes makes my color duller than it was before.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Susan- Thank you for sharing your feedback about the Golden Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lorna H.
marzo 14, 2016
No difference
Color seleccionado: Dorado
PUBLICADO POR:
Lorna H.
marzo 14, 2016
Do not notice any difference with use.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Lorna - Because you felt our Tinted Love didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Heidi P.
marzo 13, 2016
It's alright
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Heidi P.
marzo 13, 2016
So this product works alright to stretch the color a little longer, but seems to wash out after one wash. It's ok if you want only semi permanent. I haven't purchased again because of this experience. I'm happy I had a discount on it.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Heidi- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Liz K.
marzo 13, 2016
Didn't Like it
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Liz K.
marzo 13, 2016
Runny and too Red!
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Liz - We’re sorry that you were not completely happy with our Tinted Love to be runny and too red. We see that you have been refunded for this item. We are always looking for ways to improve our products and services based on comments like yours.
PUBLICADO POR:
Jodi K.
marzo 12, 2016
Good idea
Color seleccionado: Morado
PUBLICADO POR:
Jodi K.
marzo 12, 2016
I thought that this product would be a good idea to have in the shower. I used it a lot when I first received it, but now not so much as I really haven't noticed a difference whether I used it or not as far as my color was concerned, but I do like the way it makes my hair feel afterwards
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Jodi - We're glad to hear that you enjoyed how your hair felt afterwards, and apologize that the color results did not meet your expectations. Because the tone-enhancing effects of our Purple Tinted Love are subtle on darker hair, we recommend using it to preventing fading in between hair color applications. Again, we apologize, and we hope you find this information helpful.
PUBLICADO POR:
Annette W.
marzo 12, 2016
Great idea, but not for me
Color seleccionado: Cobrizo
PUBLICADO POR:
Annette W.
marzo 12, 2016
I bought this product as I thought it was a great idea. It certainly enhanced my already coloured hair but I had some areas which were dry and the colour was absorbed into these areas with the result that I ended up with patches of bright copper! It took several shampoos to remove these patches and I feel there should be a warning on the packaging that care should be taken if hair is out of condition or you have dry ends. Brilliant if you want bright copper hair!
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Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Annette - We're sorry to hear that you were disappointed by your experience with our Tinted Love (Copper). Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Cyn R.
marzo 11, 2016
Not for me.
Color seleccionado: Beige cálido
PUBLICADO POR:
Cyn R.
marzo 11, 2016
This product offers good enhancement but it's not for hair treated with brazilian blowouts as it tends to remove that treatment.
1 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Cyn - We're sorry to hear that you noticed your Brazilian treatment began to diminish. Since our Color Enhancing Treatment is paraben-free, sulfate-free, and peroxide-free, it is unlikely it directly affected your blowout. We recommend consulting with your personal stylist about what is best for your Brazilian blowout treatment, and you can review our ingredients at anytime on our store page.
PUBLICADO POR:
Deborah G.
marzo 11, 2016
color enhancing treatment
Color seleccionado: Neutralizador rojo
PUBLICADO POR:
Deborah G.
marzo 11, 2016
did not find that it made much of a difference
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Deborah - We're sorry to hear that you were disappointed with your results. We have added a store credit to your account, per our Satisfaction Guarantee, for the amount of your purchase. We look forward to helping you achieve results you can fall in love with.
PUBLICADO POR:
Amanda B.
marzo 11, 2016
Not impressed
Color seleccionado: Cobrizo
PUBLICADO POR:
Amanda B.
marzo 11, 2016
This makes my hair feel slimy and frizz at the same time. Plus, I never actually noticed a change in color intensity.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Amanda- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Lisa P.
marzo 11, 2016
It's Meh...
Color seleccionado: Rojo
PUBLICADO POR:
Lisa P.
marzo 11, 2016
I don't really see a boost in color or much of a difference when I use it. I initially thought I didn't leave it on long enough but it doesn't seem to do much for my hair.
4 de 9 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Lisa - Because you felt our Red Tinted Love wasn't quite what you were looking for, we've gone ahead and added a store credit to your account, per our Satisfaction Guarantee. We're sorry to hear you were dissatisfied by your results and look forward to our next opportunity to delight you.
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