Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Nadya C.
marzo 14, 2020
Lo uso una vez a la semana y si!! Me ayuda mucho con el color de mis highlights aparte que su textura es muy suave , tiene un buen aroma y súper fácil de aplicar.
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PUBLICADO POR:
Maria B.
diciembre 26, 2023
Great product
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Maria B.
diciembre 26, 2023
Great product, smells good, and leaves my hair very managable, especially after I dye my roots, it softens that hardness from the dye. It also takes away any brassiness you may get after a while from having highlights. Love this product, don't love that it's out of stock!
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PUBLICADO POR:
Ashley P.
mayo 19, 2020
Love this product!
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Ashley P.
mayo 19, 2020
I have blonde highlights so I am always apprehensive to try products outside a salon. This was wonderful! I used the highlight kit too and had beautiful results!
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PUBLICADO POR:
Amy D.
marzo 9, 2020
Renews highlights beautifully
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Amy D.
marzo 9, 2020
I always get asked if I got highlights when I use this product. I did my own balayage through eSalon last year and I still love to use this toning mask to renew the highlights in my dark brown hair. It revives the color and tint of the highlights and leaves my hair silky and shiny.
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PUBLICADO POR:
Rebecca Y.
diciembre 24, 2019
Get rid of brassy orange tones.
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Rebecca Y.
diciembre 24, 2019
I love this product. It not only softens my hair, it gets rid of the "brassy orange-y" color that starts to show up after about week 6 and being in the sun too much. Really tones down the red for me. I have fine hair, mostly grey now and this product is really helpful. My hair color is a light brown/dark blonde color. I recommend it and frankly use it nearly every wash in the summer/ fall. Great product, good price too.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Rebecca - We're so happy to hear that you're enjoying the Toning Mask (Blonde Neutralizer)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Antoinette T.
diciembre 24, 2019
Great mask!
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Antoinette T.
diciembre 24, 2019
I like the touch up affect in between dying! Goode job!
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Jill - We're thrilled to hear that you're enjoying the Toning Mask (Red Neutralizer). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Colleen S.
noviembre 29, 2019
Super!
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Colleen S.
noviembre 29, 2019
I love that it did exactly what it said! My hair color reacted well even though I had just freshly colored it and my older highlights sprung back to life ..love this product
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PUBLICADO POR:
Annie E.
octubre 24, 2019
Makes gorgeous hair!
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Annie E.
octubre 24, 2019
My blonde was getting brassy and this turned it back to a gorgeous cool color. I have really long hair so I used almost the entire bottle in one session. If I ever go blonde again I will buy more of this great product! I loved it!
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PUBLICADO POR:
Jess K.
agosto 23, 2019
High Quality Product
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Jess K.
agosto 23, 2019
Not only does this mask work amazing in my hair but it also has an amazing scent, I was complimented on how nice I smelled all day and it was my hair only.
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PUBLICADO POR:
lucy D.
julio 4, 2019
another hit
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
lucy D.
julio 4, 2019
This toner is wonderful it makes a world of difference, gets rid of bronze colors, brings out blonde highlights, makes hair so soft, and smells wonderful!
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PUBLICADO POR:
Amalia R.
mayo 15, 2019
I truly am happy
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Amalia R.
mayo 15, 2019
This product is amazing. I was surprised on how my hair came out. Soft, shiny, and full. Again Esalon did it. Amazing how beautiful my hair looks. Thank you Esalon.
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PUBLICADO POR:
Christine B.
marzo 29, 2019
Absolutely the Best
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Christine B.
marzo 29, 2019
I’ve never used such an amazing product; my damaged hair looked and felt like it has been pampered in a salon my entire life! Does even better than it said it would! I heartily suggest for anyone suffering damaged hair ♥️🥀♥️
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PUBLICADO POR:
Tere
marzo 27, 2019
Finally brass-free!
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Tere
marzo 27, 2019
This mask is just amazing! It is removing unwanted red and orange undertones from brunette hair, leaving the hair beautifully ashy. It smells great and the hair is very soft and silky afterwards. I highly recommend this product!
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PUBLICADO POR:
Anna P.
febrero 22, 2019
Excellent for toning down blonde hair
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Anna P.
febrero 22, 2019
I used this after touching up my roots with medium blonde. It has made my roots less orange than they normally appear although they do normally calm down far a few washes. I will definitely be ordering again.
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PUBLICADO POR:
Marvelys R.
enero 16, 2019
Amazing
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Marvelys R.
enero 16, 2019
I was so skeptical about this product. Decided to give it a try since it was so affordable. Then tada!!! Pleasently surprised!! It is amazing...my hair looks great 👍
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mary - We're so happy to hear that you're enjoying Toning Mask (Red Neutralizer)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Nissa W.
agosto 2, 2019
Good product
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Nissa W.
agosto 2, 2019
Love the smell and texture. It performs two masks on medium length curly thick hair. It helps with the brassy tones.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Nissa - We're so happy to hear that you're enjoying Toning Mask (Red Neutralizer)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Denise M.
marzo 8, 2019
Good product
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Denise M.
marzo 8, 2019
It’s good
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Denise- Thank you for your feedback. We are so happy to hear that you are enjoying your toning mask! If you need any tips/tricks, please feel free to reach out to [email protected]. Thanks for sharing!
PUBLICADO POR:
Jean S.
abril 22, 2021
Bring this back
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Jean S.
abril 22, 2021
I like this before shampoo toning mask better than the after shampoo tint rinse. The rinse tangles my abundant but very fine hair too much. The toner did its job and left my hair so smooth and soft. Please bring it back.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jean - Thank you so much for sharing your feedback with us. We are tickled to hear you’ve enjoyed our Toning Mask (Red Neutralizer). We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cherie Z.
marzo 2, 2020
Life saver
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Cherie Z.
marzo 2, 2020
When hair turns that ugly shade of brass. This is the “Fixer”. Thank goodness I ordered this just in case.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Susanna - We're truly sorry that our Toning Mask (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane M.
enero 17, 2019
Toner
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Diane M.
enero 17, 2019
Its the same product as the their tint.. Bring back the DEVOTED TO HUE!!
IT WORKED SO MUCH BETTER!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Diane - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection.
PUBLICADO POR:
Becky M.
marzo 22, 2020
Works!
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Becky M.
marzo 22, 2020
Takes the brassy outta your hair. Leaves color softer more natural.
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PUBLICADO POR:
Melanie T.
abril 6, 2019
Answers to reviews
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Melanie T.
abril 6, 2019
I so wanted to read the answers to some of the questions that were asked about this product. I have many of the same questions but contacting the client by email is a nice touch but it would be nice if you would post the answers to the questions so others could benefit. I just bought this product for the first time and haven't used it yet. I can't really rate it honestly but I love eSalon products. However, I don't know how often to use it. I shampoo every day. Is every other day too frequent? Once a week? I also use the Devoted to Hue and absolutely love it!! It gives me a pop of color and covers my white hair! I use it every two to three days lightly. I don't want to be without it! I was hoping this would be the same or similar.
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PUBLICADO POR:
Lisa C.
abril 28, 2020
Very poor directions
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Lisa C.
abril 28, 2020
I haven’t used this yet because I didn’t know HOW to use it. Directions say to apply with gloves (which weren’t provided) which led me to believe perhaps I was to use this immediately after the color processing, yet how could I do that in the shower the wait the 10+ minutes to rinse. Hoping the results are better than the instructions!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Toning Mask did not provide the directions that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hazel H.
septiembre 17, 2022
Products
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Hazel H.
septiembre 17, 2022
All the products I have used have been of great quality, except for one hair color that was clumpy and did not mix well. I have been a client a good while. Now I have decided to accept my gray roots. I will not need color anymore, more in the future if there are products that are good for graying hair, I am sure I will try them. Thank you
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Hazel - We truly appreciate your feedback. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Ann S.
abril 16, 2021
great product
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Ann S.
abril 16, 2021
Took away any brassiness.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Ann- We're thrilled to hear that you're enjoying the Toning Mask. We look forward to our next opportunity to delight you!
PUBLICADO POR:
Taneisha K.
julio 12, 2020
Helped with red tones some
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Taneisha K.
julio 12, 2020
Definitely needed more than one. Have shoulder length (maybe a couple inches below my shoulder). Didn't seem to help with softness or shine. If your hair is like mine it will still find a way to pull some red tones from the mask. Might need to make these more personalized too. Don't think I will get it again. Nice to try it though to see if it helped.
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PUBLICADO POR:
Myrna R.
junio 9, 2019
Works
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Myrna R.
junio 9, 2019
I tried the red neutralizer tint rinse first, it lightened the red in my baylage but didnt remove the brassiness, so then ordered this toning mask and it turned my reddish brass baylage into an ash brown and I love it, just wish it would last longer and bottle was bigger....I use blue shampoo the tint rinse then the toning mask
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kris - We’re truly sorry that our Toning Mask (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karen F.
agosto 14, 2020
Very little help.
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Karen F.
agosto 14, 2020
Used the mask. Not a big help.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Karen- We're truly sorry that our Toning Mask (Red Neutralizer) did not neutralize your color as desired. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Julie F.
julio 6, 2020
No clear instructions
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Julie F.
julio 6, 2020
Does it go on wet or dry hair?
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Julie - Our Toning Mask is simple and effective, simpy saturate hair with the product after shampooing, leave on for around 10-15 minutes, and rinse out! I hope this was helpful, please let us know if we can further assist you!
PUBLICADO POR:
Diane T.
junio 25, 2020
Not sure
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Diane T.
junio 25, 2020
Really don’t need this..... why do I have this??? Waste of money
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Diane - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Cathryn M.
junio 7, 2020
Made my hair very soft
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Cathryn M.
junio 7, 2020
I used this product for 30 minutes after using the red neutralizer tint rinse. Luckily, it was able to remove the tangles that the tint rinse caused. I liked this product but it is very time consuming to use. Is there a daily shampoo/conditioner that could help maintain the results?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Cathryn - Here at eSalon, we are always striving to create the best products possible. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michele S.
mayo 27, 2020
Directions say use gloves
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Michele S.
mayo 27, 2020
Directions say use gloves but no gloves provided🤔
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Michele - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carolyn C.
mayo 14, 2020
No color change, just shine
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Carolyn C.
mayo 14, 2020
I don’t think this did much for my color, but my hair felt so healthy after. I also used it on my extensions!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Carolyn - We're truly sorry that our Toning Mask did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Robyn B.
mayo 4, 2020
It turned my hair darker, and kind of flat looking.
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Robyn B.
mayo 4, 2020
I noticed that this Toning Mask was making my hair darker, as in the basic color of my hair. The mask I used before was a Golden. I just thought that it was the same mask just the name had changed to encompass both shades. But this made my hair actually beige, with more of the beige standing out. So, I can't use this color.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Robyn- We're truly sorry that our Toning Mask (Warm Beige) was not he correct shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Josie C.
marzo 26, 2020
Toning mask
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Josie C.
marzo 26, 2020
Used it once but I did not see any difference in color like when Its done in a hair salon. I used a lot on my hair.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Josie C. - We're truly sorry that our Toning Mask did not make any difference to your color. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary A.
marzo 25, 2020
Didn’t work either
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Mary A.
marzo 25, 2020
Did nothing to my hair but made it softer.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Mary A. - We truly appreciate your feedback. We are glad that you could discuss it with one of our Color Experts. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Mary A.
marzo 22, 2020
Had to use two bottles to cover
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Mary A.
marzo 22, 2020
Had to use two bottles to cover my hair. I don’t even have long hair. Left it on for double the time it said and it didn’t do anything but stain my scalp. Keep trying to give your products a try.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Toning Mask (Blonde Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Helen K.
enero 24, 2020
No change in tone
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Helen K.
enero 24, 2020
I purchased this hoping to remove/neutralize brassy orange tones in my brunette hair. This did nothing to the color/tone of my hair. Total waste. I have started using a blue shampoo & conditioner I purchased elsewhere which has made a world of difference and totally neutralized my brassy tones. I would recommend that over this conditioner.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Helen - We're truly sorry that our Toning Mask did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kendell O.
enero 23, 2020
I want a refund
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Kendell O.
enero 23, 2020
This is the most useless product I've ever bought! It does absolutely nothing to tone down red brass. Wasted money for anything else that would have been less expensive and more effective. DON'T BUY THIS!
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Kendell - We're truly sorry that our Toning Mask (Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Margot T.
enero 16, 2020
So much blue
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Margot T.
enero 16, 2020
Very messy to use without great results
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Margot - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle O.
enero 9, 2020
Very hydrating but...
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Michelle O.
enero 9, 2020
I applied this product after shampooing and towel drying a bit to tone my platinum hair. I washed it out after exactly 15 minutes - It left my hair feeling soft but unfortunately the pigment deposited really unevenly and now I have very patchy bright blue splotches all over...Feeling a little nervous about getting the pigment out - may need to pay my colorist a visit to fix it :(
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Toning Mask (Blonde Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Audrey S.
noviembre 15, 2019
Didn't Do Anything To My Hair
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Audrey S.
noviembre 15, 2019
I purchased this toning mask because I wanted to balance the warm tones in my light brown hair. I dyed my naturally brown hair a very bright red color and maintained it for about 7 months before I decided to dye over the red in an attempt to return to a tone as close as possible to my natural hair color. As the brown hair dye has started to fade, my hair has become very warm and brassy again. So I decided to try this product. After reading reviews, I chose the Blonde Neutralizer because I was afraid the one for reducing red would leave a blue hue on my hair. I applied this mask and washed a strand of my hair to check the progress after 15 minutes. I didn't notice any change so I decided to leave it on for 45 MINUTES TOTAL before washing it out. I let my hair dry and was so extremely disappointed. THERE WAS ZERO CHANGE TO MY HAIR COLOR. Maybe the red reducing toning mask would work but I'm hesitant to purchase it because I feel like there's a good chance it will also be a complete waste of time and money.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Audrey - We're truly sorry that our Toning Mask did not provide the results you expected.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Annmarie I.
noviembre 10, 2019
Need Instructions!
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Annmarie I.
noviembre 10, 2019
This mask was included in my order to address red hue issue but no instructions about when to use (?)
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Annmarie - We apologize for any confusion with how to use our Toning Mask. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you.
PUBLICADO POR:
amanda B.
noviembre 8, 2019
No change
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
amanda B.
noviembre 8, 2019
Only tried once didn’t see any improvement on color
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amanda - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask in Warm Beige. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amanda H.
septiembre 29, 2019
No change in tone for me
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Amanda H.
septiembre 29, 2019
I wanted to try this toning mask after the soft red and red neutralizing tint rinses didn’t help remove or subdue any brassy tones in my hair. Unfortunately this product did not work any better. Again, I do like the smell and the way my hair feels after though.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Toning Mask (Red Neutralizer) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ami B.
septiembre 25, 2019
It’s ok
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Ami B.
septiembre 25, 2019
Yeah I won’t buy it again
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Ami - Thank you for your feedback on our Toning Mask (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tiffany E.
agosto 16, 2019
No difference
Color seleccionado: Neutralizador para cabello castaño oscuro/negro
PUBLICADO POR:
Tiffany E.
agosto 16, 2019
I have dark brown hair with red undertones that shine through. This did nothing to help them at all.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Tiffany - Because you felt our Toning Mask didn't provide the reduction of red tones you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Jennifer V.
julio 23, 2019
didn't do what I thought
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Jennifer V.
julio 23, 2019
Didn't work for me.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Brea O.
julio 20, 2019
Didn’t work
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Brea O.
julio 20, 2019
I was sent this for free because the Light Set turned my hair orange. They said to use this to help fix it. It did nothing. Super disappointed with the light set and the mask. Will not purchase either again.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Brea - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carolyn D.
julio 17, 2019
junk
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
Carolyn D.
julio 17, 2019
Did nothing
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Carolyn- Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask. We're always looking to improve our service and products, and truly value everything our clients say. If you need any tips/tricks for using your Toning Mask, please feel fee to reach out to [email protected]. We are always happy to help!
PUBLICADO POR:
Shannon
junio 18, 2019
Didn't help
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Shannon
junio 18, 2019
Did not help correct my unnatural orange color. Only use if you want to add coppery or strawberry color to blonde hair. Not sure why this was recommended to me when I was trying to go lighter.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Shannon- Thank you for your feedback. We are sorry to hear that our Warm Beige Tint Rinse did not provide your desired result! Warm Beige is a warm-toned shade recommended for warmed toned hair colors such as the one selected with your first order. We have reached out via phone to discuss your color needs further, and we would love to discuss and offer suggestions to better suit your needs. We look forward to speaking with you soon!
PUBLICADO POR:
Christina Landry
mayo 2, 2019
Not for me
Color seleccionado: Intensificador para cabello rubio
PUBLICADO POR:
Christina Landry
mayo 2, 2019
Did not change my hair as described I felt as though it really stripped the color from my hair.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Toning Mask (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
AnnMarie K.
abril 16, 2019
Expected more....ruined my hightlights
Color seleccionado: Neutralizador para cabello rubio
PUBLICADO POR:
AnnMarie K.
abril 16, 2019
I colored roots and put this mask on as advised after rinsing out color. The mask was not moisturizing for my hair ....smelled great though. Very disappointed that it dulled the professional highlights I had in rest of my hair. My hair looks mousy brown with no shine now. :(
It worked good for the area that gets brassy.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
AnnMarie - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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