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104 Comentarios de clientes |
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Toner turned Highlights GreenColor seleccionado: Neutralizador para cabello rubio After highlighting my hair applied this to my hair and used it exactly as directed and after letting it dry the highlights were very noticeably green. For a productthat claims the results will look professional, I am very dissappointed. I have had much better results from a products from a drug store 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAli - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
A BIG Disappointment!Color seleccionado: Intensificador para cabello rubio I found both product and directions to be in need of a rethink. What I was longing for most of all, was for a slight golden boost to my gray hair which you have gently enriched with pale champagne lights on a monthly basis...however this EXTRA smack of color just did not happen. My timing even went a little longer than suggested, as I had a bit of a household emergency just prior to the wash out (isn't that always the case)? Once cleaned, brushed and dried I was not only surprised by the lack of any visible color, but my hair offered no shine and my entire head suddenly went 'fuzzy' all over (this hasn't happened since I was 18 years old and summered at the Jersey shore). So here I sit, still looking for that boost, but not finding the solution with your Blonde TONING MASK. I have to say that I adored one of your discontinued items called "DEVOTED TO HUE", as it did everything I ever needed it to do, so I'm hoping that perhaps you have an equivalent? Please...any suggestions? Many thanks. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara- We're truly sorry that our Toning Mask did not provide the extra smack of color you were seeking! Our warm beige toning mask is a light/sheer combination of ash and gold tones. We have reached out to you to discuss your needs further. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nothing specialColor seleccionado: Neutralizador para cabello rubio Doesn’t do anything really. And tiny bottles. Sadly disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHair girl - Thank you for your feedback. We apologize for the disappointing experience you had with our toning mask. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Just Not for MeColor seleccionado: Intensificador para cabello rubio I saw no shine. My hair was difficult to manage. Every head of hair is different, so this is just not for me, but it may be for you. Give it a try. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanne - We're truly sorry that our Toning Mask did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |