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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Lynn - We appreciate your feedback. Thank you for letting us know your Light to Medium Brunette Light Set Kit has turned out fantastic! We hope to hear from you again soon!
PUBLICADO POR:
Jane Ann S.
julio 2, 2020
Just right
Color seleccionado: Rubio claro
PUBLICADO POR:
Jane Ann S.
julio 2, 2020
Looks good.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Jane Ann - We’re pleased to hear that you’re enjoying the Light Set We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cynthia S.
julio 1, 2020
Awesome light set
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Cynthia S.
julio 1, 2020
I love the tones and they look great on my hair. I am still learning how to highlight my hair exactly how I want them to be.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Cynthia - We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Antje T.
junio 29, 2020
Super Konzept!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Antje T.
junio 29, 2020
Toller Service, Produkte!
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PUBLICADO POR:
Claire N.
junio 28, 2020
Amazing
Color seleccionado: Rubio claro
PUBLICADO POR:
Claire N.
junio 28, 2020
Light blonde base with the light blonde light set - easy application following video, gorgeous results better than the salon and hair is soft and beautifully conditioned from the toning mask. I am extremely impressed with this product
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PUBLICADO POR:
Abigail R.
junio 20, 2020
Works great, easy instructions
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Abigail R.
junio 20, 2020
I have dark, fine, and naturally curly hair. The light set lightened way more than I wanted in a 30 minute processing time frame. Instead of 2-3 shades lighter, I had lots of blond on my highlighted portions and although it looked good I didn't want such a large contrast. My colorist Tamara did a fantastic job on helping me tone it down to what I wanted.
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PUBLICADO POR:
Doris A.
junio 18, 2020
Highlights ohne Stress setzen
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Doris A.
junio 18, 2020
Bin begeistert, so unkompliziert und wunderschöne Highlights setzen können
Sieht aus wie frisch vom Friseur
Ich habe orange rotes Haar/ Pagenschnitt und die Highlights sind ein absoluter Blickfang
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PUBLICADO POR:
Jess S.
junio 18, 2020
Love this!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Jess S.
junio 18, 2020
This was so easy to apply and had excellent instructions, i also watched the video to help too. I was worried the colour might come out blocky or streaky, but it didnt, gave a lovely tone to my hair.
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PUBLICADO POR:
Catherine H.
noviembre 28, 2023
Lift was ok.
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Catherine H.
noviembre 28, 2023
plus + easy to apply/ instructions, toner worked well (not brassy)
negatives - Lift was very subtle/wanted a stronger contrast, for my cut I should have followed my instincts instead of relying on their guide as to where to place highlights
All told-- better than paying for highlights at salon. will order again and expect better results now that I know better what to expect/how to apply.
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PUBLICADO POR:
Elia M.
Respuesta de nuestros expertos
Catherine - We’re so sorry to hear that you did not achieve your desired lightness right off the bat. Our Color Experts have been in contact with you via email and will be happy to assist in this process.
PUBLICADO POR:
Nabila B.
abril 24, 2023
Bon produit
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Nabila B.
abril 24, 2023
Tres facile à appliquer seul bémol il rend les cheveux extrêmement sec il faut faire énormément de soin et sur le long terme.
J'avais déjà fait un Balayage avec un produit
dune autre marque auparavant mais il n ont pas était aussu sec que avec ce kit Balayage
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Nabila B. - Merci pour vos commentaires, nous sommes désolés d'apprendre que nos produits ne répondent pas à vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Kasey L.
mayo 18, 2022
Not enough color for a highlight
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Kasey L.
mayo 18, 2022
I was excited for me summer highlights and after using the Light Set. I can hardly see a difference. The application process was easy though and the directions and tools they included in eye helpful.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kasey - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sandrine R.
marzo 30, 2022
Déçu
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Sandrine R.
marzo 30, 2022
J ai fais le balayage mes cheveux sont devenus orange ! Super !
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sandrine R. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que les résultats de votre kit de balayage Light Set n'ont pas répondu à vos attentes. Nous allons vous contacter par email afin d'y remédier, conformément à notre garantie de satisfaction. Veuillez vérifier vos emails pour plus d'information.
PUBLICADO POR:
Krista H.
agosto 26, 2021
Nope.
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Krista H.
agosto 26, 2021
I used as directed (instructions with eSalon are EXCELLENT). I could see the first highlights turning ORANGE... I didn't want that to happen to the crown and front of my head!!! So I did not leave it on a full half hour after I finished painting the last highlight. I'm so glad I didn't wait. The highlights underneath were a bright orange.
I styled my hair trying to hide the bad highlights.
BUT - I was able to cover this up a lot as I used a tint rinse from eSalon and leftover toner so I've been using those to mask the orange which has worked.
Very strange because this was the 4th procedure in a row that I've done with eSalon so they have a record of my hair situation.
I'm not completely turned off eSalon though... I hate going to the salon because it takes 3+ hours. I will probably try something else with eSalon.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Krista - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janet G.
junio 8, 2021
Didn’t know I’d get copper highlights
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Janet G.
junio 8, 2021
I wanted dark blond or light brown for some added depth and interest. Instead I got bright copper. Easy instructions and easy to apply.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Janet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Aline W.
junio 7, 2021
Highlights
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Aline W.
junio 7, 2021
The color is so light that the highlights are not noticeable.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Aline - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the sun-kissed highlights that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karin F.
abril 23, 2021
Did not get the results
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Karin F.
abril 23, 2021
Have loved the results of your products since I began using. Ordered the Light Copper & Mahogany to add a little more “reddish” tones. The results were just more of my “regular” highlights. No copper or mahogany.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Karin - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carrie C.
abril 4, 2021
Rave reviews
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Carrie C.
abril 4, 2021
Although I learned a lesson while giving myself highlights I have to admit I do like the effect that it has. Highlights means that you have done just a little bit more than one color and that makes every style day a bit of fun.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Carrie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Tanya L.
marzo 29, 2021
Great color but might take some practice
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Tanya L.
marzo 29, 2021
Tried this for the first time recently. I watched the esalon videos & other people’s videos. I was nervous but felt prepared. The color was a great compliment to my base color. Only problem is I screwed up the application & the highlights were a hot mess. Even managed to get some on my eyebrows! I fixed it with another application of my base color. I’ll give my hair a break to recover & want to try it again since the color looked so great. I’ll be sure to watch the videos again & follow along very carefully.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tanya - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection and we cannot wait to hear your feedback soon!
PUBLICADO POR:
Bridget L.
noviembre 3, 2020
Haven't tried it yet
Color seleccionado: Rubio claro
PUBLICADO POR:
Bridget L.
noviembre 3, 2020
The color sweet was so good, I haven't tried highlights yet!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Bridget - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the color! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Sophie W.
diciembre 9, 2024
Really pleased with my colour
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Sophie W.
diciembre 9, 2024
I've been seriously ill ( I'm 57 ) and have long natural dark blonde hair with VERY grown out highlights after being on a Covid unit for over a year ,I caught sight of myself in hospital & was shocked how grey the temples of my hair were.I've used the medium beigey blonde light set tonight & was shocked how generous size wise the product is .At first I did a strand test & didn't notice much difference ,so I decided to try it on my full head & am delighted.My hair isnt a flat colour ,lots of lovely caramel and slightly way blonde tones & my hair feels healthy.My hair was cut recently it's about 22inches long( was down to my hip length & impossible to manage ) .I was delighted with the inclusion of the second bottle with the first order &didn't need the 2nd at all so can refresh the colour free😊 ...the amount of colour in the bottle is brilliant .My only slight criticism is I think they need to add two sachets of conditioner ,I had to use a bit of my own deep conditioner mixed in to be enough to condition my full head.Thanks sincerely to the lovely hairdresser who rang me up to readjust the colour with a bit of ash tones & she got it spot on ! I am converted to S Salon ,I've bought a highlight set to add a few highlights around the front ...thank you,Sophie x😊
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PUBLICADO POR:
Géraldine H.
diciembre 20, 2023
Facile à faire
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Géraldine H.
diciembre 20, 2023
Si vous êtes un peu habile vous vous ferez un joli balayage j’étais juste surprise de découvrir la teinte bleu foncé du toner mais il ne teint pas la peau en bleu !
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PUBLICADO POR:
Suzanne G.
diciembre 7, 2023
Highlights
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Suzanne G.
diciembre 7, 2023
Fun to see results (with a little work) giving yourself a new look; I have short hair and when done had a lot of product leftover so I won’t be ordering again
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PUBLICADO POR:
Christine C.
febrero 21, 2023
Great product
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Christine C.
febrero 21, 2023
I loved the instructions, ease of use and the product did not damage my hair, was quite conditioning.I did however find that the color was a little more yellowing than I would like. Wondering if I need to keep the product in longer or if there is a lighter shade that may work better? WIll definitely use again!
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PUBLICADO POR:
Lori R.
septiembre 15, 2022
Highlights galore
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Lori R.
septiembre 15, 2022
This light set gave me great highlights. One use, but through several colorings my highlights keep showing through. One note, it will dry your hair, so condition well and use the Bonacure moisture mist to replenish that moisture lost.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Francesca - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set kit! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Susan E.
junio 8, 2022
Easy to do
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Susan E.
junio 8, 2022
I was happy with how easy it was. The color did come up really brassy and that was after the toner. I'm glad I did have more toner left cause I used it again the next day and left it in for 20 mins that time and it helped some and while using the tint rinse also. But it did look better. after it just wasn't the color I was wanting to achieve. But im still somewhat happy
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Susan - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
maribeth J.
enero 15, 2022
Sexy
Color seleccionado: Rubio claro
PUBLICADO POR:
maribeth J.
enero 15, 2022
The Light Set creates sexy blonde highlights. You can add more or less depending upon what looks good on you.
Am often mistaken for someone 25 yrs younger.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Maribeth - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving Light Set. We look forward to the next opportunity to delight you!
PUBLICADO POR:
Michelle M.
octubre 1, 2021
Nice
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Michelle M.
octubre 1, 2021
Worked for my hair for the summer
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Michelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Janice BadHeartBull
septiembre 10, 2021
Fir every other order
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Janice BadHeartBull
septiembre 10, 2021
Again always matches & easy to do
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Janice - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dana L.
septiembre 2, 2021
Excited
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Dana L.
septiembre 2, 2021
Have highlights now but cannot wait to refresh with this product !
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dana - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from your feedback on the results soon!
PUBLICADO POR:
Tia L.
abril 22, 2021
So easy to use.
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Tia L.
abril 22, 2021
Really makes my hair color pop.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Danielle - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to any future feedback you may have!
PUBLICADO POR:
Abigail H.
febrero 5, 2021
Highlights are a must
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Abigail H.
febrero 5, 2021
My base color was great, but it was also hum ho.... I love the added lift of the highlights.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Abigail- We're thrilled to hear that you're enjoying the Light Set (Medium to Dark Blonde). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Ann A.
enero 16, 2021
love love love
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Ann A.
enero 16, 2021
I applied this not as thick as some instructed and stop processing after 25 mins because my hair lightens naturally very wuickly in the sun...I cant get over how great it looks!
UPDATE Jan2021: Still loving my highlights!
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Ann - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light to Medium Brunette). We look forward to the next opportunity to delight you!
PUBLICADO POR:
Sylvia N.
enero 14, 2021
Light Set
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Sylvia N.
enero 14, 2021
I was so scared to use this, only because you hear awful stories of bleach jobs on hair. I always went to the salon to get highlights but of course they are closed. I tried it and my hair came out great! Just take your time when applying.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sylvia - Thank you for your feedback, and we are so happy to hear that you are enjoying the Light Set (Light to Medium Brunette) and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to hearing from you soon!
PUBLICADO POR:
Donnice S.
diciembre 30, 2020
Love it
Color seleccionado: Rubio claro
PUBLICADO POR:
Donnice S.
diciembre 30, 2020
This kit was really nice. A little harder to use than I thought but was very Happy with the results.
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PUBLICADO POR:
marie M.
noviembre 26, 2020
Mes cheveux
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
marie M.
noviembre 26, 2020
Bonjour, je viens de faire mes mèches au light est. Sauf que tout s est fondu ensemble pour donner la couleur que je viens, de, vous envoyer sur les photos,. Donc je pense que MARIE M avait dit que J avais de coloré les cheveux mais c est moins moche que le premier. Celui ci fait la semaine dernière et dont vous avez la photo me plaît super bien.
Faut il refaire une retouche racine comme avait préconise Marie.
Ou est ce que ce que vous M envoyez va se fondre avec la couleur de la photo.
Je suis un peu surprise que lorsque on vous, demande des conseils, jamais personne nous renvoie un mail .
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PUBLICADO POR:
Tina F.
noviembre 18, 2020
Looks more professional than expected
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Tina F.
noviembre 18, 2020
I tried the highlight kit after watching training video and got professional looking results. I don’t think I will ever go back to salon for highlights again.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Janice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Kay D.
julio 2, 2024
Okay. User error.
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Kay D.
julio 2, 2024
The kit worked fine. I left it on too long so it ended up lighter than I really wanted.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kay - Thank you for sharing your feedback. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Beth D.
julio 10, 2023
Oh help!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Beth D.
julio 10, 2023
I recently applied highlights to my hair. Followed instructions to the letter as I was nervous.
Hair highlights on medium brown hair turned out an intense orange yellow color even with the toner. I am reaching out for some help in correcting this. May have to wear a scarve!
Update
Spoke with Alex who reviewed the photo and discussed options.
Will be reapplying med brown color and this solve the issue.
Thanks Alex!!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Beth - We truly appreciate your feedback! We see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patti S.
abril 29, 2023
Disappointed
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Patti S.
abril 29, 2023
Applied this light set exactly according to the instructions ... Nothing. No highlights at all! My hair looks exactly the same as it did before all the work of highlighting.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Patti - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anita P.
abril 24, 2021
Not for me
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Anita P.
abril 24, 2021
My results weren't what I was hoping for, but I think it had more to do with my technique than the product itself. I should have been watching the lightening process more closely instead of waiting the full 30 minutes.
The customer service was top notch though! I was a little panicky, but they offered to send a colouring kit to fix the problem free of charge.
I was very happy and appreciative that they don't leave you high and dry!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Anita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Shawn B.
marzo 25, 2021
Pretty easy but uneven results
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Shawn B.
marzo 25, 2021
Had a friend help me, I had lighter and darker sections,...but worked with a colourist on here, and they came up with a solution, that I am looking forward to trying.
Dont get me wrong, I am not totally unhappy with the results, and it was the first try....
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jennifer P.
marzo 19, 2021
not sure if its me
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Jennifer P.
marzo 19, 2021
I tried to follow the videos and instructions to the letter, but what they should tell you is that the first section you do you should check before the time is up. Since this was my first time doing anything like this it probably took longer for me than the person in the video so I ended up having one blond/orange streak on the side of my head that looked terrible. I will say that eSalon's customer service is excellent and I told them about it and sent pics and they found a solution quickly.
Another idea would be for the person in the video that is doing the lightening to show us the results after she has rinsed and dried and styled her hair so we know what to expect.
Also, I don't know if it was the shampoo or the toner that smelled so good but one of them made me smell my hair for days. The smell was to die for!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Wendy M.
febrero 1, 2021
Be Careful What You Wish For...
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Wendy M.
febrero 1, 2021
Been so happy with my base color kit I receive monthly, and used it for almost two years now. I am a dark blond and thought I would lighten up since my color started to look dark. I ended up with a bleached blond look with a lot of orange tones despite following the directions, watching the video, and using the toner mask. Unless you are skilled at applying the right amount of product, and able to wield the brush with skill, then, this kit is too light! You will be risking more of a bleached effect, and not the natural highlights you are looking for. They should consider reworking the formula so that you can apply highlights in a more "goof proof" way, and also tone down the bleach so you are not risking lightening up, too, much. :(. Of course the customer service is helpful, and they will send me a demi-permanent kit, but personally, I would not try this kit unless you have had success with performing your own highlights in the past.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Wendy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Marissa L.
noviembre 26, 2020
HORRIBLE
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Marissa L.
noviembre 26, 2020
Anyone who has a good experience with this product is a professional. If you havent highlighted your hair stay away. I turned orange and look like a clown.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Marissa - We are truly sorry to hear how disappointed you are with the result of your Light Set. Our eSalon Color Happiness Guarantee is extremely important for us, and we will work with you to meet your hair color goals. Upon checking your account, we have noticed that our Color Experts have already emailed you to assist you further. Please, let us know if we can assist you further!
PUBLICADO POR:
svar
octubre 16, 2020
Works but color is a bit orange
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
svar
octubre 16, 2020
Color has more orange tones than I like
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sunika - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia S.
noviembre 8, 2024
Perfect Highlights
Color seleccionado: Rubio claro
PUBLICADO POR:
Patricia S.
noviembre 8, 2024
Great Highlights! Easy on hair, feels healthy afterwards. My Complaint..for the price, it should come with a highlighting cap & hook
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PUBLICADO POR:
Linda L.
marzo 30, 2024
Nice highlights
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Linda L.
marzo 30, 2024
Very nice highlight kit. Product really thick little difficult to work with but managed. Video shows long hair example have to adj for short hair. Always a little apprehensive working with a lightening agent but it came out fine.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hey Linda! Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. If you need any advice on how to achieve your desired look, feel free to reach out! We're always happy to help.
PUBLICADO POR:
Adele T.
enero 28, 2022
Lovely highlights
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Adele T.
enero 28, 2022
I got my sister to apply this for me as I was unconvinced i'd be able to take small sections myself at the back.
We left a halo of un dyed hair to ensure it grows out well.
On top of colouring its quite a time consuming process so I won't be doing it regularly!
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PUBLICADO POR:
Elena M.
septiembre 18, 2021
Great product, but should consider amount of the hair you have
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Elena M.
septiembre 18, 2021
Amazing quality, super helpful instructions and video, easy to use, perfect result. There is a small But - i’ve got a lot of hair and it was not enough with one pack. I’ve managed to scrape last bits and pieces, but should be considered when you order. Next time will get 2 boxes.
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PUBLICADO POR:
Karen V.
agosto 9, 2021
A little Scared at first
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Karen V.
agosto 9, 2021
So I colored my hair on Saturday and I was very hesitant to do the highlights. But I did on Sunday. It was pretty simple but I saw my first strips becoming very blonde and I got scared so 15 minutes after my last strip I washed it off. So glad I did because the first strip was very blonde. But all in all I love the color.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Karen - We’re pleased to hear that you’re enjoying your highlighting results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia G.
julio 1, 2021
Balayage
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Patricia G.
julio 1, 2021
Très contente du résultat et surtout des explications très claires
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PUBLICADO POR:
Erin K.
mayo 28, 2021
Love it
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Erin K.
mayo 28, 2021
I was nervous to try this, but LOVE the results. I have used it several times. One tiny tip: BEFORE you put on your gloves to use shampoo and toner, remove the silver, leak-proof seals on both bottles. Very had to do with your gloves onl
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Aretusa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
christina W.
abril 29, 2021
Perfection
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
christina W.
abril 29, 2021
Gives just the pizzazz.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christina - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karyne D.
febrero 4, 2021
Looks good
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Karyne D.
febrero 4, 2021
Since it was my first application, I wasn’t that agile to apply it. It lightly highlighted my color giving it more dimension.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Karyne - We’re pleased to hear that you’re enjoying your highlights! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Anne Sophie G.
febrero 3, 2021
Light set excellent produit
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Anne Sophie G.
febrero 3, 2021
C’est une petite pépite pour donner du reflet à vos cheveux
À acheter sans hésiter
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PUBLICADO POR:
Victoria R.
septiembre 14, 2020
Great product
Color seleccionado: Rubio claro
PUBLICADO POR:
Victoria R.
septiembre 14, 2020
As I have short layered hair I don’t find this easy to do myself. But I didn’t make a bad job of it in the end. It certainly gives your hair colour a lift and the highlights blended well. Left my hair in great condition Will probably only use this product occasionally not every time I colour my roots.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Jess! We are sorry to hear your Light Set didn't meet your expectations. Please check your emails, we just got back to you.
PUBLICADO POR:
Lucinda B.
mayo 4, 2023
Not the same
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Lucinda B.
mayo 4, 2023
I have used this in the past and liked it. I stopped with the highlights for awhile. I started it back up and they turned out so brassy/orange even after using the toner.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Lucinda - We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela O.
diciembre 6, 2021
My hair is orange
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Angela O.
diciembre 6, 2021
Help! I only developed my hair for 25 minutes and it lightened so much it is now bright orange when my hair is near black. I did use the toner mask as well and it is so brassy. I don’t think I would ever order the highlight kit again after this.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Angela- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Lisa
octubre 24, 2021
This color highlight did not come out nicely on my underlying color
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Lisa
octubre 24, 2021
Hi so I hate to post this review but it really turned out very coppery and it was very bright. I even did the tone several times but it didn't change anything. I'm ordering my root color again to cover it up.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the correct tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica
septiembre 1, 2021
What NOT to do
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Jessica
septiembre 1, 2021
I purchased this set thinking that I could get blonde highlights (even though my hair is DARK). WELL, the first strand I completed turned blonde while the rest was orange/copper and very shimmery under a fluorescent light. I’m not sure how much time was between starting with my first strand to ending with my last strand, but I did add an extra 5 minutes to the 30 min recommendation. There is also enough product for JUST highlights…
I definitely didn’t know what I was doing so my recommendations are:
1. Don’t lie about what your current hair color is
2. Have someone help you
3. Follow the directions (separate sections AND balayage instructions)
4. MAKE SURE TO WRING OUT HAIR when putting on toning mask (as to not dilute the solution; perhaps get another bottle)
5. Not recommended for all-over color substitution nor short hair (pixie cuts)
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jessica - We’re truly sorry that Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Danita L.
julio 18, 2021
So so
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Danita L.
julio 18, 2021
Just did. Will see
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Danita - Thank you so much for sharing your feedback with us! We're so happy to see that you just applied your Light Set (Light Copper & Mahogany)! We can't wait to see your updated feedback soon.
PUBLICADO POR:
Rachel M.
julio 8, 2021
I cried
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Rachel M.
julio 8, 2021
I don't usually make a big fuss about appearances, but I used this EXACTLY as directed and even watched videos. My hair turned out awful and will need to be professionally redone.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rachel - We're truly sorry that your highlights did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Claire W.
junio 28, 2021
Check your hair don’t trust their timings!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Claire W.
junio 28, 2021
I have VERY dark brown hair and have been using a dark hair colour from esalon for years very confidently. I decided to try the light set for dark brunette and followed the instructions to the letter only to be left with brassy orange highlights. I wish I had checked how the colour was changing rather than trust that 35 minutes was the correct timings. I see from other reviews that others have done this successfully. Esalon are sending me a semi permanent colour to correct it but I am not kidding when I say I cannot leave the house looking like this and it could take five to seven days to arrive. I just recommend you be very cautious with your timings to avoid being left in this predicament.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Claire W. - We truly appreciate your feedback, and we're so sorry that our Light Set (Dark Brunette) didn't work for you. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laurel H.
febrero 18, 2021
Not enough product.
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Laurel H.
febrero 18, 2021
I can tell this is a good bleach set, I have worked with a few however there just isn’t enough product in this set for people with long/thick hair. I followed the directions and hardly had enough to saturate the whole strand by the time I got to the top layer of hair. I did really love the shampoo and toner. They smelled really nice
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Laurel - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide enough product for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rebecca W.
octubre 7, 2020
don’t do it!!!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Rebecca W.
octubre 7, 2020
tried this following ALL directions VERY specifically along with the video tutorial.
hair turned ORANGE.
called for help.
their 100% “guarantee” policy resulted in new color being sent TWO days after call to be delivered a week later.
so, if you don’t care about having orange hair for a week, give it a go.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rebecca- We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Michele Gagnon
julio 9, 2020
Not for color treated
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Michele Gagnon
julio 9, 2020
Fades color to fast
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Michele G. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Light Set. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tricia A.
noviembre 7, 2024
Turned out orange
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Tricia A.
noviembre 7, 2024
Even after using the toning mask for the maximum amount of time, the highlights are not the right lightness, but rather orange-ish. I am now in a panic to re-dye my hair all back to my normal brown to get rid of the "highlights", but not sure how long I should wait to do it.
UPDATE>>Jasmine and, I am sure, the whole esalon team, are very knowledgeable and helpful. Jasmine responded to my concerns and advised what steps to take and now I am loving how the highlights are progressing! I will definitely keep buying from esalon and reach out for help when I need it. VERY HAPPY!! Thanks Jasmine!!
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PUBLICADO POR:
Christelle B.
octubre 22, 2024
Balayage léger
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Christelle B.
octubre 22, 2024
J'ai testé hier, après avoir fait ma couleur 2 jours avant. J'avais vraiment peur du résultat.... Et finalement, c'est tout léger, quelques mèches plus claires, mais le changement se remarque à peine. Très bien !
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PUBLICADO POR:
Elyse S.
julio 18, 2024
WOW- this saved me $300+
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Elyse S.
julio 18, 2024
Every year, I'd go to the salon just once to have my hair lightened/balayage. I live in Los Angeles, so salons can be quite expensive. Often they don't even have someone who does this treatment, or the waiting list is 2+ months. After tax and tip (and usually 5 hours), I'm out about $350. The last time I really paid attention to what the girl was doing, a combination of teasing + dry brushing upwards + foil. I went into this with little faith that I could do it at home... welp, I'll never be paying a salon again. My results were actually BETTER than the last time I paid a salon (when I tried Madison Reed, and the lady gave me horrid results that had a hard line stopping the color between light/dark). So long story short, this kit was the best surprise. I'm so glad I tried it and did my own Balayage.
4 de 4 personas encontraron este comentario útil. ¿Y tú?
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En virtud de la legislación vigente en materia de privacidad, tienes derecho a excluirte de: (a) la “venta” de tus datos personales a terceros, (b) el uso compartido de datos personales para publicidad conductual en contextos cruzados y (c) el procesamiento con fines de publicidad dirigida. Las cookies de este encabezado recopilan información para fines de análisis, experiencias personalizadas y publicidad selectiva (incluso en redes sociales). Puedes ejercer tu derecho de exclusión con respecto a los datos compartidos por estas cookies utilizando este interruptor. Si optas por la exclusión, no podremos ofrecerte anuncios personalizados utilizando los datos que estas cookies habrían recopilado. Para conocer otras formas de ejercer el derecho de exclusión, visita nuestra de Aviso privacidad de la Política de privacidad de CA.
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Estas cookies son necesarias para el funcionamiento del sitio web y no pueden desactivarse en nuestros sistemas. Pueden configurarse en función a tus acciones ante una solicitud de servicios, como establecer tus preferencias de privacidad, iniciar sesión o rellenar formularios. Las podemos configurar nosotros o terceros cuyos servicios hemos añadido a nuestras páginas. Al utilizar este sitio web, tus datos también pueden ser transferidos a países fuera del Espacio Económico Europeo sin un nivel adecuado de protección de datos. Es posible que no puedas ejercer tus derechos en relación con los datos y que las autoridades estatales tengan acceso a ellos. Puedes configurar tu navegador para que bloquee estas cookies o te avise de ellas, pero es posible que algunas secciones del sitio web no funcionen.
Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro sitio web. Nos ayudan a saber qué páginas son las más y las menos populares, y a ver cómo los visitantes se mueven por la página. Si no permites el uso de estas cookies, no podremos controlar su rendimiento.
Tanto nosotros como nuestros socios publicitarios (incluye compañías de redes sociales) podemos instalar estas cookies a través de nuestro sitio. Pueden utilizarse para crear un perfil de tus intereses basado en la información de navegación que recopilan de ti cuando visitas un sitio web (incluye la identificación exclusiva de tu navegador y/o dispositivo de Internet) y mostrarte contenido o anuncios relevantes en nuestro sitio web y en otros sitios.
