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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Maggie - We're truly sorry that our Love Unconditionally Conditioner did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Jill S.
septiembre 26, 2016
Left my hair greasy.
Calificado: Color Care Shampoo
PUBLICADO POR:
Jill S.
septiembre 26, 2016
I really didn't care for this.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Jill - We’re sorry that you were unsatisfied with our Heart Lock It Shampoo and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Jennifer C.
septiembre 24, 2016
Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Jennifer C.
septiembre 24, 2016
Not crazy about this shampoo. Takes alot to feel like I even have any in my hair.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Jennifer - We're sorry to hear that you were disappointed by your experience with our Heart Lock It Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Barbara F.
septiembre 24, 2016
disappointed
Calificado: Color Care Shampoo
PUBLICADO POR:
Barbara F.
septiembre 24, 2016
I could not get the coloring formula to wash out of my hair even after 3 washings.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Barbara- We're sorry to hear that you were disappointed by your experience with our Heart Lock It Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Gina W.
septiembre 21, 2016
Doesn't condition in the slightest
Calificado: Color Care Conditioner
PUBLICADO POR:
Gina W.
septiembre 21, 2016
I've been using this in conjunction with the Lock It shampoo. Does not provide acceptable conditioning for color-treated hair at all. Leaves hair, dry, frizzy, and utterly lifeless. My hair has never looked worse.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Gina - We’re sorry that you were unhappy with the results of Love Unconditionally in your recent order. We see that we have already credited your account. We look forward to hearing your feedback future products soon.
PUBLICADO POR:
Karen B.
septiembre 20, 2016
Changing color
Calificado: Color Care Shampoo
PUBLICADO POR:
Karen B.
septiembre 20, 2016
I had asked for help doing a reverse ombre and got no response. The color was to much copper and I can not find how to request to change it.
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PUBLICADO POR:
Erica C.
Respuesta de nuestros expertos
Karen - Thank you for your feedback! I can see we emailed you back letting you know that we currently do not offer any sort or highlighting or ombre kit unfortunately. I also went ahead and added a complimentary color credit to your account if you'd like us to reformulate and correct this color.
PUBLICADO POR:
Brenda B.
septiembre 19, 2016
Didn't work well for me
Calificado: Color Care Shampoo
PUBLICADO POR:
Brenda B.
septiembre 19, 2016
I believe I may have been allergic to these products. My head started itching horribly and my scalp became dry and flaky.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Brenda - Thank you for your feedback. We apologize that you may have experienced an allergic reaction to the Heart Lock It. On behalf of the eSalon family, we wish you a restful recovery!
PUBLICADO POR:
Kelly P.
septiembre 18, 2016
Pump is horrible; hair doesn't feel clean.
Calificado: Color Care Shampoo
PUBLICADO POR:
Kelly P.
septiembre 18, 2016
I have shoulder length hair, and it takes about 15 pumps to get an adequate amount of shampoo. Maybe that was just THIS pump, but I don't want to try it again. It doesn't clean very well and seems to build up. My hair did not feel clean with this product. The conditioner is great, though.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Kelly - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Cynthia C.
septiembre 16, 2016
Disliked
Calificado: Color Care Conditioner
PUBLICADO POR:
Cynthia C.
septiembre 16, 2016
This didn't even feel like conditioner on my hair, made my hair dull.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Cynthia - We’re sorry that you were unsatisfied with our Love Unconditionally Conditioner and that it left your hair dull. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Cynthia C.
septiembre 16, 2016
Not impressed
Calificado: Color Care Shampoo
PUBLICADO POR:
Cynthia C.
septiembre 16, 2016
I didn't like how this product made my hair feel. The bottleseats are very small too.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our Heart Lock It did not provide the feelin you expected. Per our records we see that we have credited your account in the amount of your purchase. We hope you find your perfect match soon!
PUBLICADO POR:
Nancy F.
septiembre 14, 2016
Not Crazy about the Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Nancy F.
septiembre 14, 2016
The shampoo doesn't lather much (maybe that's what makes it safe for color-treated hair?) and my hair never really feels clean.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nancy - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lori K.
septiembre 11, 2016
where'd the foam go?
Calificado: Color Care Shampoo
PUBLICADO POR:
Lori K.
septiembre 11, 2016
I guess i'm used to a shampoo foaming up - I seem to use too much product trying to get the result of my regular shampoo -
doesn't seem to get as clean as I'd like
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Lori - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Tammy P.
septiembre 8, 2016
Color Safe Conditioner
Calificado: Color Care Conditioner
PUBLICADO POR:
Tammy P.
septiembre 8, 2016
The conditioner is very heavy and leaves my hair feeling clumpy and sticky.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tammy - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Tammy P.
septiembre 8, 2016
Color Safe Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Tammy P.
septiembre 8, 2016
The shampoo is very heavy and leaves my hair clumpy, stiff, and sticky. I am not sure if maybe I am using too much in one use.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tammy - We're truly sorry that our Heart Lock It did not provide the feeling you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Toni D.
septiembre 7, 2016
Gross
Calificado: Color Care Conditioner
PUBLICADO POR:
Toni D.
septiembre 7, 2016
Hair felt like wet straw
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Toni - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling like straw. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Tashaune B.
septiembre 7, 2016
Heart lock it shampoo review
Calificado: Color Care Shampoo
PUBLICADO POR:
Tashaune B.
septiembre 7, 2016
I didn't really like the shampoo it made my hair feel extremely dry and dull. It did lather very well, but I probably would never use it again.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Tashaune - We’re sorry that you were unsatisfied with our Heart Lock It Shampoo and that it left your hair feeling dry and dull. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Melissa A.
septiembre 6, 2016
weak
Calificado: Color Care Conditioner
PUBLICADO POR:
Melissa A.
septiembre 6, 2016
It takes over four squirts to cover my hair and it does not seem to be helping. My color has already faded.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Melissa - We’re sorry that you were unsatisfied with our Love Unconditionally. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Joan L.
septiembre 6, 2016
Pump problems
Calificado: Color Care Shampoo
PUBLICADO POR:
Joan L.
septiembre 6, 2016
Bad pump design
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Joan - Thanks for bringing the issue you’re having with the dispensing pump on our Heart Lock It to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Barbara F.
agosto 30, 2016
conditioner
Calificado: Color Care Conditioner
PUBLICADO POR:
Barbara F.
agosto 30, 2016
average feel, not totally satisfied
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Barbara - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Kim G.
agosto 28, 2016
was ok have had better
Calificado: Color Care Conditioner
PUBLICADO POR:
Kim G.
agosto 28, 2016
Was ok I have had better
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kim - Because you felt our Love Unconditionally didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Kim G.
agosto 28, 2016
Made my hair dry
Calificado: Color Care Shampoo
PUBLICADO POR:
Kim G.
agosto 28, 2016
Not happy
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kim - We're truly sorry that our Heart Lock It did not provide the aspect you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
April W.
agosto 26, 2016
Ehh...
Calificado: Color Care Conditioner
PUBLICADO POR:
April W.
agosto 26, 2016
I love the conditioner, but the pump is broken, it won't let me open it to use the pump. I have to unscrew the whole top to use.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
April - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Aubrey S.
agosto 26, 2016
Skipping the Shampoo/Cond
Calificado: Color Care Shampoo
PUBLICADO POR:
Aubrey S.
agosto 26, 2016
Takes too much product to get my thick hair clean. I'll have polished off the bottles in a week (too much $$).
Also could not get the pump to unlock on the shampoo. Now I'm just pouring it on my head. Wouldn't be surprised if the bottles are made in another country. The trick to a successful international supply chain is lots of oversight/quality control. I'm sure the weird arrows pointing at each other is an inside joke (twist cap in which direction to open?)
Anyways, there are other products I like. Bought a leave-in and heat styling spray.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Aubrey - Thanks for bringing the issue you’re having with the dispensing pump on our color safe shampoos to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Lizzie L.
agosto 24, 2016
Color conditioner
Calificado: Color Care Conditioner
PUBLICADO POR:
Lizzie L.
agosto 24, 2016
I found it did the job of locking in color but my frizzy hair was not as silky as I would want after use
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Lizzie - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling frizzy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Marie W.
agosto 24, 2016
It's ok
Calificado: Color Care Shampoo
PUBLICADO POR:
Marie W.
agosto 24, 2016
This is good but doesn't seem to hold my colour any longer than normal colour shampoos
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marie - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer L.
agosto 19, 2016
Too drying
Calificado: Color Care Shampoo
PUBLICADO POR:
Jennifer L.
agosto 19, 2016
While it may protect your color, it has practically no moisturizing element to it.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Jennifer - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Monika H.
agosto 17, 2016
Dries Hair out
Calificado: Color Care Shampoo
PUBLICADO POR:
Monika H.
agosto 17, 2016
I am very disapointed with this Product. It dries my hair out and it feels like straw 😞
I won't be purchasing this product again
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Monika - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Monika H.
agosto 17, 2016
Dries Hair out
Calificado: Color Care Conditioner
PUBLICADO POR:
Monika H.
agosto 17, 2016
Again i am very disapointed as it dries my hair out and makes it feel and look like straw. Will not be purchasing it again 😞
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Monika - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling like straw. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Renee N.
agosto 17, 2016
So-So
Calificado: Color Care Shampoo
PUBLICADO POR:
Renee N.
agosto 17, 2016
Not really a big fan of this product. Pump didn't work well and it felt like I had to use a lot to get my hair clean.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Renee - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Christine D.
agosto 16, 2016
More lather needed.
Calificado: Color Care Shampoo
PUBLICADO POR:
Christine D.
agosto 16, 2016
This shampoo comes out of the bottle in a small stream and I wish it would lather more. It does a good job otherwise.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Chris - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marsha K.
agosto 16, 2016
Needs something!
Calificado: Color Care Shampoo
PUBLICADO POR:
Marsha K.
agosto 16, 2016
Doesn't later. Leaves my hair feeling stripped.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marsha - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Sandra J.
agosto 15, 2016
Not what I had hoped for
Calificado: Color Care Conditioner
PUBLICADO POR:
Sandra J.
agosto 15, 2016
Let me 1st day that I am a huge fan of this company, I've been coloring my hair w eSalon's custom mixture for a long time. I love the conditioner that comes w the coloring kit & was VERY excited to learn the I could buy a bottle of it. But this ain't it & I can't even detangle my hair in the shower with it. So... I'm bummed.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Love Unconditionally did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Roxann P.
agosto 15, 2016
Doesnt condition very well
Calificado: Color Care Conditioner
PUBLICADO POR:
Roxann P.
agosto 15, 2016
I need to wash my hair every day and this conditioner doesnt stand up to that..my hair tends to be dry and frizzy.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Roxann - We're truly sorry that our Love Unconditionally did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marie T.
agosto 13, 2016
not impressed
Calificado: Color Care Conditioner
PUBLICADO POR:
Marie T.
agosto 13, 2016
not for me
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marie - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Marie T.
agosto 13, 2016
No impressed
Calificado: Color Care Shampoo
PUBLICADO POR:
Marie T.
agosto 13, 2016
I dont care for this product. my color is fading fast
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marie - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
sharon c
agosto 12, 2016
very drying
Calificado: Color Care Shampoo
PUBLICADO POR:
sharon c
agosto 12, 2016
it made my hair coarse and dry, needed lots of conditioning afterwards maybe thats why its like that
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sharon - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Judy W.
agosto 12, 2016
conditioner
Calificado: Color Care Conditioner
PUBLICADO POR:
Judy W.
agosto 12, 2016
sometimes leaves hair flat and oily.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Judy - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Dalia R.
agosto 12, 2016
It's ok
Calificado: Color Care Conditioner
PUBLICADO POR:
Dalia R.
agosto 12, 2016
It made my hair feel sticky and hard
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Dalia - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Renee V.
agosto 11, 2016
not my favorite...
Calificado: Color Care Conditioner
PUBLICADO POR:
Renee V.
agosto 11, 2016
Left my hair very tangled and dry.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Renee - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling tangled and dry. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Renee V.
agosto 11, 2016
not my favorite..
Calificado: Color Care Shampoo
PUBLICADO POR:
Renee V.
agosto 11, 2016
Takes about 7 to 8 pumps to get a good lather.
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Razzy D.
Respuesta de nuestros expertos
Renee - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Nadine C.
agosto 10, 2016
Not for thick curly hair
Calificado: Color Care Conditioner
PUBLICADO POR:
Nadine C.
agosto 10, 2016
This conditioner did nothing for my hair. It did not help with detangling my hair at all. I ended up using my own conditioner with it.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Nadine - Because you felt our Love Unconditionally Conditioner didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Tanuja G.
agosto 9, 2016
Pump did not work
Calificado: Color Care Conditioner
PUBLICADO POR:
Tanuja G.
agosto 9, 2016
Unfortunately the pump on this did not work so I had to uncap the bottle and queeze out a quantity. Like the shampoo I had to use a generous amount. For the price I thought a small amount would go a long way. I would say it only lasts for about 6-7 washes.
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Razzy D.
Respuesta de nuestros expertos
Tanuja - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
gabrielle C.
agosto 9, 2016
Makes my hair dry
Calificado: Color Care Shampoo
PUBLICADO POR:
gabrielle C.
agosto 9, 2016
Does nothing but make my hair.dry
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Gabrielle - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tanuja G.
agosto 9, 2016
Does not lather up
Calificado: Color Care Shampoo
PUBLICADO POR:
Tanuja G.
agosto 9, 2016
I've been using this shampoo however I noticed that I had to apply twice just to get it to lather up. This means I've had to use quite alot.
Whereas with other shampoos I'd only require a small amount and it would do the job. My hair is just shoulder length.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tanjua - Because you felt our Heart Lock It didn't provide the quality or lather you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Keira W.
agosto 4, 2016
Works ok
Calificado: Color Care Conditioner
PUBLICADO POR:
Keira W.
agosto 4, 2016
Ok, not stellar, I still prefer my Purology to make it more silky smooth and less frizzy. As I age(40s) my hair is more frizzy and dry, many hair products are not cutting it- even brand name.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Keira - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
MISTY F.
agosto 4, 2016
Did not leave my hair soft
Calificado: Color Care Conditioner
PUBLICADO POR:
MISTY F.
agosto 4, 2016
Did not leave my hair soft
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Misty - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling not soft. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Keira W.
agosto 4, 2016
Ok for short term
Calificado: Color Care Shampoo
PUBLICADO POR:
Keira W.
agosto 4, 2016
Like most shampoos in my hair these days, my hair feels hard like hay. Smell ok, just takes a lot to lather up. Ok for first wash after color.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Keira - Thank you for your feedback. We apologize for the disappointing experience you had with Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
lucy D.
agosto 3, 2016
smells good
Calificado: Color Care Conditioner
PUBLICADO POR:
lucy D.
agosto 3, 2016
I don't think I like the conditioner. My hair is still dry and I have to add other products to untangle it.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Lucy - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Kimberly H.
agosto 3, 2016
Makes my hair too greasy
Calificado: Color Care Conditioner
PUBLICADO POR:
Kimberly H.
agosto 3, 2016
I don't like how my hair feels when use this on a regular basis.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Kimberly - We’re sorry that you were unsatisfied with our Love Unconditionally Conditioner and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Kimberly H.
agosto 3, 2016
No lather
Calificado: Color Care Shampoo
PUBLICADO POR:
Kimberly H.
agosto 3, 2016
When I use this my hair doesn't feel clean.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kimberly - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Kristina B.
agosto 2, 2016
Pump doesnt work!
Calificado: Color Care Shampoo
PUBLICADO POR:
Kristina B.
agosto 2, 2016
This shampoo is pretty good, but so annoyed that the pump doesn't work! I have to unscrew the top and pour it out every time i use it and have ended up wasting a lot and getting it everywhere.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kristina - Thanks for bringing the issue you’re having with the dispensing pump on our Heart Lock It to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Sherrie M.
agosto 1, 2016
To expensive
Calificado: Color Care Conditioner
PUBLICADO POR:
Sherrie M.
agosto 1, 2016
Takes a lot of product and to expensive for the amount purchased
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sherrie - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Amy G.
agosto 1, 2016
Smells Great
Calificado: Color Care Shampoo
PUBLICADO POR:
Amy G.
agosto 1, 2016
I love the smell! I just dont feel like it washes out the products when I shower!
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Amy - Because you felt our Heart Lock It Shampoo didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sherrie M.
agosto 1, 2016
Don't care for
Calificado: Color Care Shampoo
PUBLICADO POR:
Sherrie M.
agosto 1, 2016
My scalp broke out. Hair didn't feel clean. Takes to much product for one shampoo and costs to much.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Sherrie - We're sorry to hear that you were disappointed by your experience with our Heart Lock it Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
mandie N.
julio 29, 2016
Not impressed
Calificado: Color Care Conditioner
PUBLICADO POR:
mandie N.
julio 29, 2016
Makes no difference to my hair
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mandie - We're truly sorry that our Love Unconditionally did not provide the difference you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
mandie N.
julio 29, 2016
Not impressed
Calificado: Color Care Shampoo
PUBLICADO POR:
mandie N.
julio 29, 2016
Didn't make any difference to my hair
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mandie - Because you felt our Heart Lock It didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Nicole P
julio 28, 2016
Conditioner
Calificado: Color Care Conditioner
PUBLICADO POR:
Nicole P
julio 28, 2016
I really enjoyed this conditioner and the way it smelled, I just think its way to small for the price.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nicole - Thank you for your honest feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nicole P
julio 28, 2016
Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Nicole P
julio 28, 2016
I really enjoyed this shampoo and the way it smelled, I just think its way to small for the price.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nicole - Thank you for your honest feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tammy T.
julio 22, 2016
Color stay good, shampoo not so much
Calificado: Color Care Shampoo
PUBLICADO POR:
Tammy T.
julio 22, 2016
I have shoulder length hair and it takes 6 or 7 pumps to get enough shampoo to make any lather. It looks great out of the bottle but when I wash my hair it turns into nothing.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tammy - We're truly sorry that our Heart Lock It did not provide the quality you expected. We've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Lori M.
julio 22, 2016
Just like the packages
Calificado: Color Care Shampoo
PUBLICADO POR:
Lori M.
julio 22, 2016
This is just like the packaged shampoo. I'm not as happy with the shampoo as I am with the conditioner. I don't care for the way it feels. My hair feels very dry afterwards, you definitely will need the conditioner!
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Lori - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
nan W.
julio 21, 2016
Awful shampoo.
Calificado: Color Care Shampoo
PUBLICADO POR:
nan W.
julio 21, 2016
When I buy the color kit, the shampoo is great. I thought this would be the same shampoo. It is not!! It is possibly the worst shampoo I have ever bought! This shampoo does not lather at all - not even before I put it in my hair. It does not even lather a tiny bit! I will never buy this shampoo again. I tried to give it no stars at all but it would not let me.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nan - Because you felt our Heart Lock It didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Denice G.
julio 20, 2016
No body or shine
Calificado: Color Care Conditioner
PUBLICADO POR:
Denice G.
julio 20, 2016
No body or shine
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Denise - We're truly sorry that our Love Unconditionally did not provide the body or shine you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Samantha S.
julio 14, 2016
Nope
Calificado: Color Care Conditioner
PUBLICADO POR:
Samantha S.
julio 14, 2016
I feel the same with this as I do the shampoo I was not impressed
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Samantha - We're truly sorry that our Love Unconditionally did not provide the difference you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Samantha S.
julio 14, 2016
Sorry but no
Calificado: Color Care Shampoo
PUBLICADO POR:
Samantha S.
julio 14, 2016
I tried this many times and while it did not make my hair color fade it did make my hair a greasy mess
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Samantha - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
vera H.
julio 14, 2016
difference?
Calificado: Color Care Shampoo
PUBLICADO POR:
vera H.
julio 14, 2016
takes so much for my hair and really don't see any difference from what I normally use
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Vera - Because you felt our Heart Lock It didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Anne O.
julio 13, 2016
does not lather up
Calificado: Color Care Shampoo
PUBLICADO POR:
Anne O.
julio 13, 2016
This shampoo does not lather up very well at all but it does make your hair clean
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Anne - We’re sorry that you were unsatisfied with our Heart Lock It didn't achieve that clean feeling you were expecting. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Leah S.
julio 11, 2016
Watered down
Calificado: Color Care Shampoo
PUBLICADO POR:
Leah S.
julio 11, 2016
I have to use ten pumps at least two times before my hair is clean. This bottle isn't very big either. It's smaller than the typical size shampoo. The samples that come with the hair dye aren't watered down which made me love it until I bought the real thing. Don't waste your money. This only happens with the shampoo.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Leah - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
janice A.
julio 11, 2016
Lovely shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
janice A.
julio 11, 2016
Love this shampoo just does not lather very well slightly disappointed x
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Janice - Because you felt our Heart Lock It didn't provide the lather you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Melinda J.
julio 9, 2016
It's more than ok...
Calificado: Color Care Shampoo
PUBLICADO POR:
Melinda J.
julio 9, 2016
I do love this shampoo, but it takes like 12 pumps to get a good lather, and I only have medium length hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Melinda - Thanks for bringing the issue you’re having with the dispensing quality on our Heart Lock It to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
elizabeth S.
julio 6, 2016
Disliked
Calificado: Color Care Conditioner
PUBLICADO POR:
elizabeth S.
julio 6, 2016
Was not impressed with this conditioner what so ever.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Elizabeth- We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
elizabeth S.
julio 6, 2016
nOT GREAT
Calificado: Color Care Shampoo
PUBLICADO POR:
elizabeth S.
julio 6, 2016
Will not order again as made my hair all rubbery feeling and it is higher than great shampoos at a beauty store.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Elizabeth - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling rubber like. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Fiona W.
julio 5, 2016
BASIC PRODUCT
Calificado: Color Care Shampoo
PUBLICADO POR:
Fiona W.
julio 5, 2016
Sorry, yet again, overpriced. Same product and results for half the price in leading high street retailers
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Fiona - We're truly sorry that our Heart Lock It did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Kristen M.
junio 29, 2016
Greasy hair
Calificado: Color Care Conditioner
PUBLICADO POR:
Kristen M.
junio 29, 2016
Really disliked this product. Left my hair feeling so greasy all day long.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Kristen- We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Kristen M.
junio 29, 2016
Greasy hair
Calificado: Color Care Shampoo
PUBLICADO POR:
Kristen M.
junio 29, 2016
Really disliked this product. Left my hair feeling so greasy all day long. Didn't even feel like shampoo when I put it on, doesn't foam up at all either.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kristen - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Charlotte Easter E.
junio 28, 2016
I like the Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Charlotte Easter E.
junio 28, 2016
I have used this shampoo for a while now, and I continue to like it. However, this is the second bottle I have received from the line that has a faulty pump. It does not work. Fortunately, I had not yet thrown away one of my empty bottles, so I exchanged the pumps, but I don't like that I cannot rely on the product arriving in working condition.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Charlotte - We're sorry to hear that you've had some issues with our Heart Lock It pumps. Because of this issue, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Crystal B.
junio 28, 2016
Ok but dried out my hair.
Calificado: Color Care Shampoo
PUBLICADO POR:
Crystal B.
junio 28, 2016
I like it but it seems to dry out my hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Crystal - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Renee W.
junio 27, 2016
Just ok
Calificado: Color Care Conditioner
PUBLICADO POR:
Renee W.
junio 27, 2016
Product is fine. The design of the bottle, especially the pump leaves a lot to be desired.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Renee- Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
Renee W.
junio 27, 2016
Not impressed
Calificado: Color Care Shampoo
PUBLICADO POR:
Renee W.
junio 27, 2016
The shampoo is the same as any color protecting shampoo. I didn't feel like it was cleansing my hair. The pump broke and they wouldn't send me a replacement pump. I was very disappointed.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Renee - Because you didn't have the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Tanya L.
junio 27, 2016
Not as expected
Calificado: Color Care Shampoo
PUBLICADO POR:
Tanya L.
junio 27, 2016
The bottle is really small and it takes lot of shampoo to create foam and no matter what, I have to wash 2 times. I do not recommend this product at all :(
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tanya - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Marnita E.
junio 22, 2016
Don't like it.
Calificado: Color Care Conditioner
PUBLICADO POR:
Marnita E.
junio 22, 2016
Most conditioners will soften, detangle or make your hair more manageable. This product didn't do any of that for my coarse hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marnita - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Marnita E.
junio 22, 2016
Not for coarse hair.
Calificado: Color Care Shampoo
PUBLICADO POR:
Marnita E.
junio 22, 2016
My hair is very coarse. This product doesn't soften my hair or anything. It does nothing but clean it!
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marnita - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product and hope you love your new products!
PUBLICADO POR:
Ashley C.
junio 22, 2016
Light shampoo but lightly cleaned
Calificado: Color Care Shampoo
PUBLICADO POR:
Ashley C.
junio 22, 2016
This shampoo cleaned my hair so well the first time I was blown away! But the subsequent uses left my hair feeling greasy just hours after showing.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Ashley - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Debra B.
junio 17, 2016
Heart Lock it Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Debra B.
junio 17, 2016
I was sooo excited to finally order this Shampoo, because I absolutely LOVE the packets I receive in my hair coloring kit. So, imagine my disappointment, upon using this "bottle" of shampoo. The 1st thing-- it was difficult to open the pump, then once "someone else" started the pump, I thought great! Now, onto the fabulously lather I experienced using after coloring my hair. NOT!. So, I thought OK -- I'll use 2 squirts instead of one..Nothing - no lather, etc. So, I'm really disappointed w/ this product and was sooo excited to finally break down a buy a more expensive shampoo made by eSalon to go w/ my coloring kit... IDK. Maybe it was just the bottle I received, but .... Please help. . I'll give it 2 stars... just because... But I'd like to give the 5 stars that I know it deserves.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Debra - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Keira Lake C.
junio 11, 2016
Not enough conditioning
Calificado: Color Care Conditioner
PUBLICADO POR:
Keira Lake C.
junio 11, 2016
Left hair fly-away.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Keira - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Dedee T.
junio 9, 2016
Dislike this product
Calificado: Color Care Conditioner
PUBLICADO POR:
Dedee T.
junio 9, 2016
This was not what I expected. Does not condition my hair at all. & doesn't touch the frizz.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Dedee - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Dedee T.
junio 9, 2016
Worst shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Dedee T.
junio 9, 2016
I dislike this shampoo. It feels as if I haven't washed my hair. It doesn't have a good smell. I will not be ordering anymore. Worst shampoo ever!
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Dedee - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Mia P.
junio 8, 2016
Nice Smell
Calificado: Color Care Conditioner
PUBLICADO POR:
Mia P.
junio 8, 2016
Nice conditioner but the bottle's pump doesn't work.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mia - Thank you for your honest feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Julie I.
junio 8, 2016
Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Julie I.
junio 8, 2016
The more I used the product the more my hair and scalp became dry, up on reading the ingredients I noticed the shampoo contains SLS. SLS can be an irritant in some people me being one of them the reason I dont use any product that contains theses Sulphate products.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Julie - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Often when people see Sodium Lauryl Sulfoacetate (SLSA) on their shampoo label they cringe and think this means Sulfate. Unlike, Sodium Lauryl Sulfate (SLS), SLSA is completely safe for most skin types. It removes oils and bacteria without irritating the skin. What throws people off when they look at these two ingredients is the first two words being identical, and from there it’s assumed that they must be very similar. We are happy to report that Heart Lock It is Sulfate Free!
PUBLICADO POR:
anne D.
junio 7, 2016
Curly fine hair
Calificado: Color Care Conditioner
PUBLICADO POR:
anne D.
junio 7, 2016
Left my hair frizzy and flat.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
anne D.
junio 7, 2016
Curly fine hair
Calificado: Color Care Shampoo
PUBLICADO POR:
anne D.
junio 7, 2016
Leaves my hair flat with no body.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Anne - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product.
PUBLICADO POR:
Theresa M.
junio 5, 2016
Pump doesn't work
Calificado: Color Care Conditioner
PUBLICADO POR:
Theresa M.
junio 5, 2016
Can't get pump to work. Shampoo turn and was able to use pump. Have to open bottle to use conditioner. Conditioner feels nice.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Theresa - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Tracey S.
junio 5, 2016
Just ok
Calificado: Color Care Shampoo
PUBLICADO POR:
Tracey S.
junio 5, 2016
Hard to get a lather. Leaves my hair soft but gives my scalp itch issues (I am sensitive) think I would prefer a curly hair shampoo in future. Not sure I'll buy again
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tracey - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Anita C.
junio 4, 2016
Not my favorite.
Calificado: Color Care Shampoo
PUBLICADO POR:
Anita C.
junio 4, 2016
I just don't like how this makes my hair feel 'ratty' and tangly after using. I have no other words.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Anita - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
JoAnne H.
junio 3, 2016
Love the product (Hate the container)
Calificado: Color Care Conditioner
PUBLICADO POR:
JoAnne H.
junio 3, 2016
All the Shampoo and conditioner products are wonderful. However, when you purchase the full-sized product the bottle pump is cheaply made and breaks easily. I have longer thicker hair and have to pump the bottle at least 20 times to get a gumball sized portion in my palm. I eventually have to open the bottle completely and pour it into my hand. I finally stopped buying any of the shampoo and conditioner products. I would love to see this product in a squeeze bottle!!
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
JoAnne - Thanks for bringing the issue you’re having with the dispensing pump on our color safe shampoos and conditioners to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Pam C.
mayo 31, 2016
Color Safe Shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
Pam C.
mayo 31, 2016
Not particularly fond of product. Am using another brand instead.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Pam - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Kimberly L.
mayo 26, 2016
Greasy feeling
Calificado: Color Care Shampoo
PUBLICADO POR:
Kimberly L.
mayo 26, 2016
Left hair feeling very greasy, won't buy again
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kimberly - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Maria
mayo 18, 2016
Smells nice but..
Calificado: Color Care Shampoo
PUBLICADO POR:
Maria
mayo 18, 2016
Smells lovely but no foaming action at all so had to use the tinted love more often to have that clean feeling in my hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Maria - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product and hope you love your new products!
PUBLICADO POR:
.
mayo 17, 2016
Good shampoo
Calificado: Color Care Shampoo
PUBLICADO POR:
.
mayo 17, 2016
I really loved this when I first started using it but after about 6 months it now dries my hair out a bit; I think I may need to change my next bottle of shampoo then come back to it.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Melissa - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Debra C.
mayo 14, 2016
Product is great however, the pump top needed
Calificado: Color Care Conditioner
PUBLICADO POR:
Debra C.
mayo 14, 2016
Had a very difficult time getting top to release in order to pump. I had to actually open and scoop out the conditioner.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Debra - Thanks for bringing the issue you’re having with the dispensing pump on our color safe conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Lupe R.
mayo 14, 2016
Not too different
Calificado: Color Care Conditioner
PUBLICADO POR:
Lupe R.
mayo 14, 2016
I think a bit pricy, not at all different. It weighs-down and prevents volume on my hair -
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Lupe - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
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