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This is the best conditioner on the market, bar none. I have less issues with this brand and the fact that its basically all natural doesn;t hurt either. Smells good too.
Lin - We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner! We truly value your feedback and look forward to hearing from you again in the future.
Patty - We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Joan M G.
December 12, 2020
Caviar anti-aging repair conditioner
POSTED BY:
Joan M G.
December 12, 2020
Most definitely the best & smoothest condition ever. I absolutely love it.
I really cannot give an honest review since I am trying to use up my other shampoo and conditioners. I did use the samples you sent me with my last order. I loved the way it suds up with only a small amount and I have mid-length hair.
I will be updating my review when I start using the conditioner.
Although this product does what it says it will do, the packaging makes it difficult to use. I got tired of standing in the shower struggling to squeeze it hard enough to make the conditioner come out, so I cut open the bottle and scooped the conditioner into a tupperware container. Sorry.
Olena - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner! We look forward to the next opportunity to delight you!
POSTED BY:
Terrie T.
June 2, 2021
Love the product - hate the dispenser!
POSTED BY:
Terrie T.
June 2, 2021
This conditioner is wonderful; however, the dispenser is terrible! I ended up taking it out of this bottle & putting it in another container.
Terrie - We’re truly sorry that our packaging did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
loretta B.
December 9, 2020
Conditioner is great
POSTED BY:
loretta B.
December 9, 2020
I love this conditioner but the packaging is not arthritis friendly. The bottle is very hard to squeeze.
I love how this conditioner leaves my hair, seeming to actually repair the dryness.
One question though, how do I get it out of the bottle? I have had such a hard time getting the bottle open! It is frustrating and the product does not easily dispense. Having to squish and squeeze and shake! I’m going to have to cut it off or some thing. Thank you for listening!
20 of 20 people found this review helpful. Did you?
Great conditioner, just can't get it out of bottle, and can't get bottle open to put a little water in to make it come out easier. So very frustrating, but the product is good. I know I will be wasting at least one third of bottle simply because I can't get to it. Will need to take a saw to cut bottle in half to get to the rest of product.
10 of 11 people found this review helpful. Did you?
This stuff has done wonders to my hair, I don't care for the way it smells, that's ok though considering how awesome my hair looks now compared to before I started using this product.
Susan - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Denise D.
December 15, 2021
If I could get it out of the bottle.....
POSTED BY:
Denise D.
December 15, 2021
The bottle is impossible to squeeze. I can't get any product out at all. I did manage to get a small amount out by stepping on the bottle with all of my weight, but it wasn't even enough to cover my hair. I liked what the small bit I did get to use did for my hair, but it is just not worth the effort.
Denise - We're truly sorry for any inconvenience that our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner packaging may have caused. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lynda Erwin
June 6, 2021
Hard to get out of bottle
POSTED BY:
Lynda Erwin
June 6, 2021
I bought the set of shampoo and conditioner. Unfortunately I have a very hard time getting both out of the bottle so can't use it anymore. The bottle is very stiff and hard to squeeze. On a positive note, customer service is awesome. I have been using this salon service for a very long time and this review is my only negative. They are wonderful to deal with.
Lynda - Thank you for your feedback. We apologize for the disappointing experience you have had with our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Naomi L.
May 17, 2021
eh - its so so
POSTED BY:
Naomi L.
May 17, 2021
I dont find that this conditioner is anything out of the ordinary - just a basic conditioner - I think for the price - I can do better with another product.
Naomi - We’re truly sorry that our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Catherine F.
April 5, 2021
Do not buy
POSTED BY:
Catherine F.
April 5, 2021
This company has many great products but this one is horrible. It doesnt even make your hair soft. The packing is the worst.
Catherine- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
elaine B.
January 26, 2021
I can't open it
POSTED BY:
elaine B.
January 26, 2021
I maybe would be in love with it but I can figure how to open it
Elaine - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditione did not provide the easy dispensing that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer H.
December 8, 2020
Unusable bottle
POSTED BY:
Jennifer H.
December 8, 2020
I have so much difficulty using the bottle, I am very disappointed!!! In the shower with slippery wet hands, I don't have a king kong grip, so I dread using it. The product is a bit heavy for my hair so I will use it occasionally. But the packaging leaves alot to be desired. I won't buy it again. It's expensive and I will be lucky to get half the quantity out of it, it is so difficult to use. The fancy valve and the hard plastic bottle is a strain for me and I'm just not happy with this now after looking forward to using it for so long! Very disappointing!!!
Jennifer- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kristen E.
December 4, 2020
Packaging is all wrong
POSTED BY:
Kristen E.
December 4, 2020
I have used many different eSalon products and find the bottles to be extremely stiff. This makes it difficult to get the product out. This bottle is the worst, and, because the product is thick it makes it even harder to get the product out. I'm just tired of wrestling product out of stiff, plastic bottles (all the shampoo and conditioner bottles). Tubes (like some of the other eSalon items) would be a great improvement. Product is okay but have used others that make my hair softer.
Kristen- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs with texture and packaging. Keep an eye on your inbox for more details.
POSTED BY:
Kathy S.
October 31, 2020
Expensive and not worth it
POSTED BY:
Kathy S.
October 31, 2020
This product is hard to dispense and is literally not worth the price
12 of 12 people found this review helpful. Did you?
Kathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Kacey- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen B.
October 2, 2020
Product good, bottle terrible
POSTED BY:
Karen B.
October 2, 2020
This conditioner is a good product — if you can get it out of the bottle. I have to squeeze the bottle between my knees to get the product out because my hands aren't strong enough to do it. And because the lid can't be removed, it will be impossible to get all of this expensive product out of the bottle.
Karen - We’re truly sorry that the ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner dispensing did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Bernardina - Este tipo de comentarios es muy gratificante. ¡Nos alegra saber que está disfrutando del ALTERNA CAVIAR Anti-Aging Restructuring Bond Repair Conditioner! ¡Esperamos la próxima oportunidad para deleitarte!
POSTED BY:
Martha M.
October 12, 2020
Alterna Caviar
POSTED BY:
Martha M.
October 12, 2020
Este acondicionador es excelente y huele súper rico hace tu cabello más agradable execelente me encanto ❤️👍👍
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